At Reliance First Capital, providing excellent customer service has always been our main goal.
Below you'll find real comments from real Reliance First Capital customers..

 

Amy H. - PA

 
 

Dexter J. - AL

It was perfect.

 
 

Antoinette W. - AL

Everything was beyond my expectations. Audrey was spectacular. She made everything easy and worry free. I would definitely recommend her to anyone that I know who is looking to purchase a home or refinance one.

 
 

John W. - MI

Best experience ever. Steven is knowledgeable, fast, and walks you through the process. He works hard for you to meet your goals like they were his own. Your whole team was excellent, don't have to change anything. Thank you to everybody. The whole team that worked on my mortgage treated me like I was family, kept me updated, and walked me through the whole thing from start to finish.

 
 

Timothy S. - NC

This company went above and beyond our expectations. Our Mortgage Analyst Sonney actually cared about our needs and understood what we needed done. Sonney was the best to work with for us.

 
 

Judy M. - NC

Terri was amazing and so helpful. I had received so many calls about refinancing and the one I went with was Teresa. She sounded honest and sincere. It was great. Excellent service every step of the way. Teresa went above and beyond assisting me.

 
 

Nitza L. - VA

The loan process was perfect and very easy to understand and very quick. John is an outstanding person. He knows the process like the back of his hand. Very courteous and professional. I recommend John for an award. At this moment, I do not have anyone in mind, but if I know in the future that someone wants to refinance or buy a house, I will refer your company.

 
 

Daniel Z. - NY

Everything went very smooth. If you are in need of a mortgage, as I was, or some kind of loan, check out Reliance First Capital. I worked with Nicholas Jon Chiapperini. From start to finish, my loan took about 1 month to complete (Get Funded). And that month was smooth sailing, Thanks to my mortgage analyst, Nicholas Jon Chiapperini. He is knowledgeable, professional, and responsive to any and all of my needs. Nice Job!

 
 

Bruce H. - NH

Philip worked with us to make it all happen, clear straight forward is all areas of the loan process. Philip is outstanding in every way total follow thru in all areas total pleasure to work with.

 
 

Bettie B. - KY

Nicholas made every step extremely easy. Nicholas explained everything we needed to know and more.

 
 

Linda B. - GA

Thanks to the efforts of Chris this was a flawless experience. Not only was he knowledgeable and willing to put up with ‘less than great' computer skills on my part, but kindly went along with my goofy sense of humor. If the need ever arises for anyone needing financial assistance, Chris is my number one recommendation.

 
 

John C. - FL

Rachel Andrew is the best. Rachel understands the complexity of mortgage financing. She respects her client. Shel is goal oriented and when the paperwork details become overwhelming, she is "the light at the end of the tunnel". I have complete confidence in her professional knowledge. I highly recommend Rachel Andrew to anyone seeking a mortgage. This loan closed due to Rachel's professionalism. Thank You Rachel.

 
 

William J. - GA

This process was the smoothest and most proficient that I've ever encountered. This is a great team, they made this process smooth and it was easy to get your questions answered. I'll let everyone know who they can go to to get their loans done.

 
 

Jeffrey L. - NC

Regan was exceedingly knowledgeable about the goals I wanted to achieve. I had numerous questions that came to mind and I was always comfortable calling Regan. He was always willing to listen and answer my questions. I would say that Regan understood my situation and provided the best services based on my needs. I would rate my overall experience with Regan as exceptional. In essence, I am happy that fate connected with Regan. The gentleman is a class act and exceedingly helpful and knowledgeable. Reliance Capital is very fortunate to have Regan as a team member. Exceptional service- smooth process. I highly recommend Regan as your loan adviser. He is not only an asset to the company, more importantly, to me.

 
 

Crystal C. - PA

I have no words, you guys kept me calm through the entire process, it was amazing. Alicia kept me informed during this entire process. Closing day was a breeze they made us feel so comfortable and answered any questions we may have had. Keep doing what you're doing, the entire process was smooth and amazing. Alicia she was very polite and helpful during the intire process she walked us threw step by step and made everything easy for us and not stressful. I would recommend Alicia to anyone I know that is looking to purchase a home.

 
 

Rosemarie M. - IN

Matt was extremely exceptional. Beyond belief that anyone could be that great. Love love love it.

 
 

Bernard F. - NY

Simply Superb!!! In the beginning I was a little apprehensive in doing the refinance process online until I met Andrew Boico. Andrew explained the entire process and put me at ease. After a while I considered Andrew a family member he went above and beyond to keep me informed. I closed and now I'm debt free.

 
 

Rick C. - CO

I had a great experience. We wanted to close quickly and they handled everything within weeks. They responded even more quickly than [another lender]. Sonny did an outstanding job of staying on the project and getting it closed quickly. We signed the purchase agreement and closed on the financing in less than a month. I would recommend Sonny and Reliance First Capital and would work with them again given the opportunity.

 
 

Monica K. - VA

Good afternoon Chad! Thanks again for All your help and support in the process of securing the funds, needed to start and finish some of my home projects! You were very empathetic and knowledgeable about my situation and I Thank You. I highly recommend You and Your Company to others for their financial needs. Thank You.

 
 

Elizabeth F. - NM

Shawn was great to work with. He checked in on us regularly to make sure we had questions or was having trouble with anything. He was very nice.

 
 

Fabricio H. - OH

Perfect! Rachel Andrew from Reliance First Capital was amazing! She helped me with a cash out refinance, educated me about the whole process and worked around my busy schedule! I would recommend them and will be doing business with them in the future! Rachel Andrew from Reliance First Capital was amazing! She helped me with a cash out refinance, educated me about the whole process and worked around my busy schedule! I would recommend them and will be doing business with them in the future!

 
 

Kristopher D. - NC

Regan is very knowledgeable and thorough. I didn't get that icky feeling like I do with most lenders. Great team. Very nice people. Shoutout to Regan for all his help.

 
 

Michael P. - NC

Regan was awesome.

 
 

Albert B. - NY

Mary always kept me in the loop and calmed my nerves. True professional.

 
 

Joshua R. - TN

Alex helped through the entire process. Lindsay helped with lots of things from credit card payoffs to the title company and Robert made sure I was never left in the dark if Alex was unavailable. This can be a very frustrating process and I got to say you guys have one of the best I think. Alex was beyond helpful, he went out of his way to make sure I was comfortable with the whole process. This guy was great and kept his calm composure even when I got a little frustrated. He always kept me up to date and made sure to call and check in when there were days just waiting for the process to continue. I feel like I've made a new friend throughout this process.

 
 

Deana S. - RI

The best I have ever dealt with! I cannot brag enough about Donna and Reliance First Capital. Donna was completely on top of everything. I heard from her almost every day with updates. My loan did not come without issues and she went above and beyond. She has helped me with more than just my refinance. I definitely recommend her!

 
 

Jimmon H. - AL

Audrey made it all happen sometimes when I didn't even see it for myself, I'm glad she came up with the solution to get me back at the closing table.

 
 

Betty L. - IN

Alicia made us feel safe in doing this.

 
 

Craig W. - VA

Ndae, Lindsay, and Kelly are great professionals who helped me understand situations as they were developing and kept the process moving forward.

 
 

Cristi F. - CT

Caley went above and beyond while working with me. I was completely new to this process and had a TON of questions throughout. Caley was always responsive, thorough and explained everything to me in a way that truly made me understand. His manner made this process an absolute pleasure and he always alleviated any and all of my concerns. Moreover, while I initially came to Reliance with a plan to only take a certain amount of money Caley came up with multiple options that specifically fit my needs. I truly cannot say enough about how terrific and exception Caley was throughout the whole process. Thank you Caley and Reliance First Capital!

 
 

Darren W. - NC

Great experience. With this company I was skeptical at first, more because I was nervous about the whole process but Kim Skidmore, my representative, was very patient with me and very open about what would happen next and kept me well informed. My process was long, Kim told me that it was because the VA required much more documentation than the regular loan paperwork, but it was all worth it. With every doubt I had Kim reassured me that this was the process, she answered all my questions in a timely manner and always reached out to keep me up to date. I really don't think I would've made it through the whole thing without her. Thank you for such a great and easy experience.

 
 

Valery W. - TN

Teresa was very helpful during the whole process, although it took so long to complete it, but she stayed the course.

 
 

Gaya W. - MA

Donna and staff worked very hard from start to finish I always felt informed during the entire loan process.

 
 

Ada T. - NC

Donna worked very hard in helping us to get a loan. Well done.

 
 

Sandra L. - NY

Great experience. Donna was great in helping me with my loan. She walked us through the process and was very patient with us. She is a very smart and sweet lady. I am happy with her service and would recommend.

 
 

Sheila L. - SC

Thank you so much for being a great loan officer and a great person. I admire you! Truly appreciate your kindness and help pull us through a rock and a hard place. I will never forget ❤️ u thanks again.

 
 

Fabricio H. - OH

Perfect! Rachel Andrew from Reliance First Capital was amazing! She helped me with a cash out refinance, educated me about the whole process and worked around my busy schedule! I would recommend them and will be doing business with them in the future! Rachel Andrew from Reliance First Capital was amazing! She helped me with a cash out refinance, educated me about the whole process and worked around my busy schedule! I would recommend them and will be doing business with them in the future!

 
 

Michael P. - NC

Regan was awesome.

 
 

Cristi F. - CT

Caley went above and beyond while working with me. I was completely new to this process and had a TON of questions throughout. Caley was always responsive, thorough and explained everything to me in a way that truly made me understand. His manner made this process an absolute pleasure and he always alleviated any and all of my concerns. Moreover, while I initially came to Reliance with a plan to only take a certain amount of money Caley came up with multiple options that specifically fit my needs. I truly cannot say enough about how terrific and exception Caley was throughout the whole process. Thank you Caley and Reliance First Capital!

 
 

Valery W. - TN

Teresa was very helpful during the whole process, although it took so long to complete it, but she stayed the course.

 
 

Sandra L. - NY

Great experience. Donna was great in helping me with my loan. She walked us through the process and was very patient with us. She is a very smart and sweet lady. I am happy with her service and would recommend.

 
 

Sean H. - VA

I understand my rating of chad didn't go through. He was the most driven and can do person I've met in years. He took control and kept me as a customer after numerous occasions with people that didn't seem to care whether the transaction went through or not. I can't say enough about the guy. He is an asset you don't want to lose.

 
 

Dana C. - TN

Dylan was excellent to work with!!! He is very knowledgeable and professional. Give him a raise! He made everything very smooth.

 
 

Paula D. - GA

Exceptional Mortgage Analyst. Stephen's professionalism, expertise, knowledge, commitment to excellence, genuine care was unparalleled. He patiently guided me through my loan options, ensuring that I fully understood each aspect. What truly sets him apart is his ability to listen attentively to my concerns, addressed every question with clarity, and provided valuable insights that helped me make informed choices tailored to my financial situation. I must add, his responsiveness and accessibility were matchless. Whether by email or phone he was always readily available to offer guidance, provide updates, and alleviate my concerns. I wholeheartedly recommend Stephen to anyone seeking personalized, top-tier financial services. Thanks kindly for your EXCEPTIONAL service!

 
 

Dale V. - NY

Vincent went above and beyond handling my loan. He is very personable and informative.

 
 

Allancia S. - SC

Steven was amazing! I was actually going to go with another bank and I really stayed with him because he was so pleasant. He wasn’t forceful at all and he made me really comfortable. Lisa is the real deal. She was so encouraging when things got very frustrating with the underwriting process. She kept me informed and she was super positive. At the end I really was going to take my business elsewhere (due to lots of hiccups with underwriting, and Lisa was pleasant and asked me to give her more time, and while I really didn’t want to It was that sweet voice of hers that soothed over my anxiety. Lisa and Steve are valuable assets to Reliance First Capital, and It is my sincere desire they are acknowledge and treated as such.

 
 

Jacqueline R. - DE

It is without hesitation and great pleasure that my husband and I write this review on behalf of Joseph Novak. Prior to that Saturday morning phone call in November, we never heard of Reliance First Capital. From the very beginning Joseph exhibited qualities of a true professional. He met deadlines and displayed a show of competence. Throughout the process Joseph communicated with us in clear understandable language. In addition, he was always readily available to answer our questions and provide pertinent information by way of phone calls, emails and texts. Overall Joseph Novak provided us with outstanding service which resulted in our loan being approved. Thank you Joseph. Joseph is a true professional with excellent leadership and people skills. He walked us through the process providing a clear understanding of what to expect and what our responsibilities were. He was always available to answer our questions through calls, texts and emails. We never had to wait over a day to get a response. He is surly an asset to this company. Without hesitation we will refer others to this company.

 
 

William W. - FL

Excellent.

 
 

Kristen A. - PA

Alicia was very informative. Took time to answer any questions I had.

 
 

Marie V. - PA

Joseph was a great help throughout this process. He always pick up the phone or return my calls quickly. I look forward to continuing working with you guys for any of my refinancing and mortgage needs.

 
 

Thomas W. - TN

Brent was very professional and responsive throughout the entire process. From showing me various options on my refinance to accomplish my goals, to being personable on the phone and responsive to my questions. He kept me up to date every step of the way. I never had to wonder what was next as he was always very transparent and informative.

 
 

Pamela B. - NC

Huge shoutout to Nicholas, Senior Mortgage Analyst with Reliance First Capital, who recently helped to guide me through a refinance on my home! To say I went into this process with little knowledge of what I was doing is an understatement! Nicholas could sense that I was, to put it bluntly, scared to death. He was reassuring and knowledgeable and dealt with me in a most patient manner. Everything was explained carefully, all of my options were laid out clearly and my questions were answered in a way that made me feel confident. If I texted Nicholas or called him I always received a prompt response and he always made me feel like I was his most important client! His manner was always professional with a little “down home” sprinkled in. Coming from a small town that really resonated with me! In short, I would highly recommend Nicholas for guidance in any refinancing you might be considering.

 
 

Daryl H. - NY

I have refinanced with Donna atleast 4 times. She has been both kind and patient with every detail. I am extremely satisfied with every experience. She is the best agent I have ever had. I would recommend donna to anyone. Thanks again for all your help. Love this girl with all my heart

 
 

Maria C. - NC

I highly recommend Reliance First Capital for all your mortgage needs. Sonney Davenport is very professional, honest and walked me through step by step. Always available and quick to answer my questions. Amazing and honest. Thank you.

 
 

Dianne S. - GA

Working with Reliance First Capital through a home loan process was easy. The staff were very courteous and helpful throughout the process.

 
 

Wendell O. - GA

Nick did an Awesome job! I would recommend him to anyone!!! Nick did a great job!

 
 

Thomas Q. - TN

Toi and Kristen made the loan experience go smoothly. They were professional, experienced, and helpful.

 
 

David B. - NC

Ed Bailey called us several times to keep us updated.

 
 

Sharon W. - OH

Daniel, Lyn, and the young lady that called me today did not take long at all. Thank you all so much.

 
 

Dorrine K. - VA

Everything was done exceptionally well. Jason, Michael, and Ashly were all a blessing. They all assisted me when needed, they were always courteous and reassuring. Extremely well-done job by all 3 of them. Love this company!

 
 

Bill and Diena A. - NY

Mike was great to work with. We were able to refinance within two weeks and get the results we were looking for. We would highly recommend Reliance First Capital for your mortgage.

 
 

Sharon G. - NH

I was really impressed with Brandon. He took the time from the beginning to the end to explain the whole process. It was a painless experience and Reliance First Capital really does care about your financial needs.

 
 

James C. - NY

Brandon was great!

 
 

Terry H. - FL

Best Loan Officer ever! When my husband first told me he had found a great loan officer to help us with our refinancing I was skeptical. We have had several experiences with company representatives who were not who they said they were in terms of being client driven, professional, honest and forthcoming. So, I was extremely leery of Stephen. After the first conversation I had with him an old adage came to mind. "If it seems too good to be true, it probably is." However, I couldn't have been more wrong. Stephen was so knowledgeable, kind and the most pleasant person you would want to meet. He promised us that he would basically hold our hands through the whole process and be available to us 24/7. And he was! My husband is notorious for being extremely detail oriented and super picky! Stephen has the patience of a saint! My husband called him countless times and his calls were always returned asap. I cannot say enough good things about Stephen. I would highly recommend Stephen to anyone looking for a loan officer!

 
 

Courtney S. - NY

Donna and team were very informative and responsive to make this process as efficient and quick as I have ever experienced! Would absolutely recommend!

 
 

Elizabeth D. - AZ

Brian is absolutely wonderful and amazing to work with...so incredibly helpful and always responds within minutes. Thank you so very much. You're great!

 
 

Adam H. - TN

Steven was absolutely by far the most professional encounter I've had in any purchase setting. The level of customer service, attentiveness and the ability to not only predict but explain and extinguish any concern I may have had, it was like he was a mind reader. If his boss is reading this Steve deserves a raise for how spectacular he does at his job! Clone and hire more Steves or have him train his colleagues to achieve the same level of excellence across the board. The service was truly next level!

 
 

Deb S. - NY

Brandon Baritz was great. He was always available for questions and concerns. I would recommend to anybody. I will miss talking to him. He has a great personality to do this work. His customer service skills are great. He has a great team he works with. Spoke to several of them and they were also great. If I ever need to do this again I will call Brandon for sure.

 
 

Christopher G. - AL

Audrey is a hard-working woman and I'm happy that she helped me and when I did call she always answered the phone and answered anything I needed to know. Keep up the good work. Audrey helped me a whole a lot every time I called. I will refer people to her I, really love her for what she did and I will give her a 10. She stuck right beside me the whole time and Reliance First Capital are some good finance people.

 
 

Debra Jones - NC

Sonney was the best! She went above and beyond to get me approved quickly and was so nice and helpful, I cannot recommend her enough! Within 30 days I was approved and she was there every step of the way. She definitely made a difficult process go smoothly and cannot thank her enough! Sonny was amazing with my mortgage and was so helpful every step of the way! I cannot give her enough praise for all her help! Thank you.

 
 

Kimberlie D. - SC

Toi went above and beyond to make my refinance happen. Even the closing lawyer was in awe.

 
 

Donna A. - GA

Zachary was very informative and answered questions in a timely matter.

 
 

Jared C. - SC

Process was very seamless and straight forward! Teresa was an extraordinary agent! She was a blessing for me and her confidence that she could help when other mortgage companies turned me down! I plan to use Teresa again once the rates come down. Her offer was very fair and could tell a lot of thought went into it for mortgage refinancing.

 
 

Jacqueline Z. - NY

Shawn was professional, courteous, informative and extremely helpful from the beginning to the end.

 
 

Valerie V. - GA

Ritu and Kristen were AWESOME to work with. Both of these ladies kept me up to date on every step of the way. They were very friendly and helpful which made this process very easy and smooth. Two great assets to your company. Thank you for your service.

 
 

Stephen D. - KY

This is the 3rd time that we've had LaShonda helping us refinance. She has become a trusted and dear friend and is readily available for all the questions and concerns we've had. LaShonda is awesome.

 
 

Donna S. - GA

Outstanding experience. Loan officer helped me through the entire process. Explained everything so I could understand what to expect.

 
 

Lauren A. - WY

I enjoyed working with Thomas and Lynda.

 
 

Larry G. - NC

Brian knows his stuff, walked me through everything.

 
 

Melanie G. - SC

Regan was fantastic! He provided excellent customer service and thoroughly reviewed all of my options as well as his recommendation.

 
 

Glenn K. - CT

Paul Sorrentino had the knowledge and guidance we needed. Paul was amazing during the whole process. He was there any time we had a question and had just the right amount of determination to get us through the application and paperwork. We never felt overwhelmed and that was due to Paul's step-by-step process. We had some complicated issues and Paul worked through them for us again in a way that always made us feel comfortable and well advised. We put a lot of trust in Paul and it was always rewarded with personal care and attention. I would recommend working with Paul Sorrentino and Reliance First Capital to friends and family without hesitation.

 
 

Gary F. - PA

Vincent, I Just wanted to say thank you for the birthday wishes. I appreciate your efforts and hard work in helping us in completing the mortgage refinancing process. Myself and my wife Nicola would like to thank you for all your help with making the

 
 

Diane A. - SC

This was our second time using Reliance First Capital and we wouldn't hesitate to use them again. Regan was fantastic and made the whole process easy. He kept us informed through the whole process. Thanks again!

 
 

Toni A. - MI

My loan officer Rachel was always on top of things. She took the time to go over everything and she even called to see how I was doing. Very caring. She introduced the other members of the team and when to expect to hear from them. The loan process seemed longer than expected but Rachel continued to keep me updated.

 
 

Chirs S. - GA

Stephen was great! The process with Stephen, my loan officer, made the entire process very easy. From the initial conversation to closing he was there every step of the way!

 
 

Musie Y. - OH

Dylan was super helpful during the process.

 
 

Brenda C. - AR

Carol went above my expectations to help us with our loan. Was very professional, friendly, and courtesy.

 
 

Shashana W. - AL

My service was excellent. Thank you so very much. It was very nice working with you.

 
 

Freda J. - AL

Mary Connelly Answered all my questions and very helpful.

 
 

Brenda D. - FL

Great Experience! Just completed an equity loan with Stephen and I have to tell you how pleasant, friendly and professional he was. We had some obstacles to get over and he continued to be positive and encouraging and walked me through each step to get my monies on time. I would definitely recommend Stephen to anyone needing a loan. I can't thank him enough! I had such a great experience with Stephen Sasso at Reliance getting a refi. We had to jump through a lot of hoops (long story) and Stephen was right there..day in, and day out till we got it done..would recommend him and Reliance in a heartbeat! He stuck with me through a rocky road and was positive the whole way...he's great to work with!!!

 
 

Debra F. - GA

Michael kept in contact and was patient with our technological learning curve.

 
 

Marie D. - TN

Jacob worked extra hard getting me through the process even though I was ready to quit at times. I had a very hard time with this process however Jacob, Steve, and Carolyn were extremely helpful in the process.

 
 

Jason M. - RI

Courtney and Anzhela were both very pleasant to work with and were extremely responsive. I also spoke with several other team members and they were professional and courteous as well! I'll pass your company info on if I hear of anyone looking for mortgage products in the future. I am a Small Business Owner which can make it difficult to get loans. Courtney was a huge help in finding me a Mortgage program that made it easier for me to get a Mortgage with minimal documentation. I had a great experience working with Courtney, Anzhela and their Team at Reliance!

 
 

Queenly V. - MD

Corey is the best!!, I forgot the other person's name but she really helped me a lot from the start of the application as well!! Please give her a lot of credit too!!

 
 

Jolan M. - SC

Refinance, they made it easy. I'm blown away by how quickly and efficiently they helped me with my refinance! Excellent experience and highly recommend this organization. I was in a difficult position with my finances and Lance did a great job of walking me through every step of the process. He treated me like a human being rather than a number or a commodity and I will forever be appreciative of his help!

 
 

Rose B. - NY

Excellent experience. From the beginning till the end of the process, Loan Officer Bridget was very professional and extremely informative. She took time to explain the process. She made sure that we understood the process, her personality is great. Thank you Bridget.

 
 

Jacqueline W. - AL

Preston was with us from start to finish. He is excellent, knowledgeable, and helpful in every way. Preston was awesome. He worked with us through a myriad of questions and concerns with our refinance. In the end, he was able to get a deal done for us that exceeded our expectations. I will definitely be working with him and Reliance again.

 
 

Joellen T. - IN

We are extremely satisfied. Thank you. We had an excellent experience with Reliance First Capital. Our interactions with Jared were exceptional, who was there for us from beginning to end. We are extremely grateful for their professionalism and excellent customer service which is very hard to find these days. We would absolutely recommend them to others who are looking for a seamless refinancing experience.

 
 

Robet F. - MD

Bradley kept me informed of any reoccurring requirements all along the way.

 
 

Josh S. - OH

Rachel Andrew did amazing! Best customer service I’ve had while buying a home! Very knowledgeable, and quick to respond with all of my questions! Definitely made buying a home less stressful!

 
 

Dee T. - TN

I was looking to pay all of my debt and still lower my month-to-month payments. I was not optimistic. Then I took a phone call from Geoffrey Quigley and it was one of the best things I’ve ever done. Quigley as I call him was a superstar. He reassured me that my goals were exactly what he does on a daily basis. He was terrific throughout the entire process. I feel like I didn’t just get a loan but actually made a friend. I have already and will continue to recommend Reliance First Capital and “Quigley” to any and all people that need help with their finances. Great Job!

 
 

Nick Z. - NY

Very smooth and quick process. The whole process was streamlined so everything moved along once the required documents were submitted.

 
 

Linda M. - GA

Rachel was my analyst she could not have been anymore helpful. She was wonderful to work with. If I ever need another loan I will ask for her. Rachel is truly one of a kind. She is an asset to your company.

 
 

Dawn B. - NY

Paul was amazing to work with!! Pain free and easy. He is a complete professional and attentive. highly recommend!

 
 

Karen and Jay W. - VT

Great company to deal with. Everything was excellent, keep up the great work.

 
 

Bryan C. - NC

Donna was great in helping me with the terms of my loan. Was able to find a financing option that worked for me. I am happy with her service and would recommend.

 
 

Grace N. - NC

Such a great experience. Frederick Danner made the process easy. His dedication to his clients and the company are outstanding. He does a fantastic job every day. Frederick Deon Danner was exceptional and did a great job meeting my needs. You all did a fantastic job. Keep up the Great Work!

 
 

Thomas D. - NY

Everyone that I worked with was good.

 
 

Juliet G. - NY

Mary Connolly was a dream to work with. She was amazing, thorough, professional and always followed through and reassured me through every phase. She worked hard on my behalf from the beginning to closing. I love Reliance First Capital. This is my second time with them and I honestly feel like they are the best in this field. The level of professionalism and support they provide is exceptional.

 
 

Janet F. - IN

Excellent and quick to close. The entire process went very smoothly and was very quick to close. Sean kept me updated every step of the way and quickly responded to any questions I had. Great experience.

 
 

Floyd L. - MD

The process was outstanding. Our Mortgage Analyst Joseph provided clear information and answered all our questions and was always available.

 
 

Tim K. - PA

An unexpected blunder happened with the initial closing but what is important here is Dylan Bonezzi. I have been managing teams of 10-20ppl for the past two decades and it is warming when you have employees who are like Dylan. In a day of AI and automated operator ¨support¨, it was a relief not to have to experience that giant barricade between customer support and customers and to interact with Dylan directly. In my search for a refinance, I chatted with a handful of banks but I enjoyed Dylan´s persona, how he educates his customer and his strong communication skills from the get go. He stayed on top of the process like a champ, really hustled when it came to getting things done and even worked on a day when he was out sick, which is when the blunder happened in the process. I felt bad he had to work on that while he was out ill, but I really appreciate his sense of urgency. He and I are alike in our respective careers in that degree. I say this with sincerity with the best of employees I manage that I wish there was a way to clone people like Dylan in the workforce. You all have a gem of a soul working in your organization and you should not take that for granted. Thanks Dylan! I will for sure recommend friends and acquaintances to reach out to Dylan when the time comes.

 
 

John V. - SC

Alyssa provided us with exceptional service above and beyond what we expected. She was very professional, knowledgeable and personable. Explained everything in detail during the loan process and listened very carefully to our needs and came up with the best plan for us. Was a very pleasant experience. It felt like she was part of the "family". Kristen and Roberta provided us with also exceptional, thorough and fast service during the loan process. When my grand children graduate college up in New Jersey and they are serious in buying a home or anyone else I will recommend Reliance First Capital. Loan process was perfect.

 
 

Russell C. - OH

Alex did an exceptional job for the entire loan process. He walked me through the process answering any/all of my questions. His communication skills are excellent. He took the time to make calls to update me on the process, what to expect, etc. Hopefully we will work together again in the future.

 
 

Batsiray M. - NC

Toi was my main point of contact. She is amazing! Professional, courteous, pre-emptive, kept in touch throughout every step of the process, subject matter expert! Knew her stuff in and out. Perfect person to work with!

 
 

Jary W. - AR

Sean provided great customer support through the entire process.

 
 

Dianne W. - TN

I was pleased with their process. The three that I interacted with provided exceptional service.

 
 

Carlyle R. - TN

I was struck with anxiety mid-way through the process, but Rick was on the phone with me to help me through. Keep hiring people like him, he made the process so much easier. There really isn't any room for improvement when you are working with the best.

 
 

Danny H. - GA

Corey was amazing. He walked me through every step of the process with great professionalism and a great personality. I was offered a lower rate with a different company but went with reliance first capital because of the service and care of Corey Forsberg. Give him a raise. Kristen was also very helpful with her part in the process. I will recommend Corey Forsberg and Reliance First Capital to anyone who may need refinancing. Corey was amazing to work with throughout my refinancing. Corey was always available and extremely knowledgeable about what would best fit my situation. He walked me through the entire process start to finish. I highly recommend Corey to anyone looking for financial help or any guidance. 5 stars. My only regret is not being able to meet Corey in person to shake his hand. Thank you!! My experience dealing with Corey Forsberg was terrific. Corey was available anytime I had any questions or needed help understanding my refinancing. Corey is a great asset to the mortgage company and the customers they serve. 5 stars. Corey Forsberg was amazing to work with throughout my refinancing. Corey was always available and extremely knowledgeable about what would best fit my situation. He walked me through the entire process start to finish. I highly recommend Corey to anyone looking for financial help or any guidance. 5 stars. My only regret is not being able to meet Corey in person to shake his hand. Thank you!

 
 

Lisa P. - VA

Jason did an extraordinary job. From the initial call to the closing. He explained and assured me of the process and I would definitely recommend Reliance First Capital to family and friends.

 
 

Raymond J. - VA

All of the professionals I interacted with were professional, knowledgeable and kept me informed during the process.

 
 

Linda K. - TN

My top rate service was provided by Geoffrey and Jennifer. Jeffrey made me comfortable and confident when I really was nervous and unsure. He explained all of my options in detail and we settled on a direction to proceed. Jennifer kept it all rolling when the process got to all of the finals. This team was wonderful!

 
 

Jean C. - FL

The service was great.

 
 

Matthew and Sarah D. - PA

The process was quick and easy! Rachel is a pleasure to work with and was such a blessing to us as we worked through the ups and downs of trying to decide what our best options would be for our unique circumstances. We feel like we walked away with a friend! She was always quick to respond and keep us up to date on everything. Rachel Aul was wonderful to work with. The Loan process was quick and easy! We had a unique situation which changed a few times from when we first reached out to her but she stuck with us the whole time. She was always available to answer any questions and helped to point us in the right direction. Once we finally decided what would work best for us everything was finished in less than a month! I highly recommend them! Not only did we end up with the right loan for our needs but also a new friend.

 
 

Pamela and Robert W. - GA

Our loan was directed by Corey. He was an excellent communicator. As importantly, he worked especially hard to deliver on every aspect of what he proposed. I will recommend Corey and Reliance First Capital to anyone needing mortgage assistance, including my son Jeff, he is a real estate broker. Jeff providing assistance on this end and Corey with Reliance First Capital made a team that worked especially well for us. Corey assisted Pam and me with a new loan on our property in Savannah, Georgia. His professionalism and strong support were both exemplary. He is a really good, clear, and honest communicator. Corey made the entire process, including checking on us after the closing, and going the extra mile to facilitate funding and distribution to creditors, was more than we expected. We commend him to anyone seeking a mortgage in any form! He is tops in our book! Corey is diligent, pleasant, and did the follow-up needed. Fully engaged.

 
 

Michael C. - NC

Alyssa, first - I sincerely appreciate your quick and kind response to my inquiry regarding a possible HELOC on our property. You were correct in saying that my phone was busy. I'm a very cautious individual when it comes to answering calls from unfamiliar numbers so I operate from the standpoint that if it's regarding important information then the caller will leave me a voicemail, which you did. Regretfully a fair number of other callers did not, which, in my professional opinion, does a disservice to themselves and the businesses that they represent. So thank you for taking the time out of your schedule to call and introduce yourself. I apologize that I did not return your call but I had a rather hectic day and, I am sorry to say, did not check my voicemails until a little while ago. Since requesting details about potential financing options, my wife and I have been discussing our various options and, after further consideration and prayerful thought, have decided to step back for the time being in the hope that rates will start coming back down to more reasonable values. With that said, and owing to your diligence, I will keep your contact information on file and should we opt to move forward with a HELOC or another product you will be at the top of our list. On a personal note, I took a moment to read your "About Me" webpage. You should feel very proud of your 2022 award for Newcomer of the Year as well as the many positive testimonials your clients have chosen to provide. That says a lot about the character of the individual. I also made note that you have 2 dogs. Aren't they wonderful animals? We have 5 - and yes - there are moments when I think "What on earth possessed me to say yes to so many.." People say that having dogs keeps you young. There are some days when I truly question the validity of that statement.🙂 In closing - thanks again for your time and assistance and allow me to wish you and your family the very Happiest of Holidays.

 
 

Jack J. - ME

I consider myself extremely fortunate to have discovered Ritu! I feel incredibly fortunate to have connected with Ritu through my Aunt Elsa. Ritu truly excelled in her role. She was honest, direct, and put in extra effort to secure the best loan for us. Her extensive knowledge of the entire process was evident, and she took the time to explain it to us thoroughly. Ritu consistently maintained a professional approach, providing clear explanations of the mortgage application process. She demonstrated excellent time management skills, ensuring that everything progressed on schedule. Her friendly and approachable demeanor, coupled with efficient task completion, made the overall experience of working with her exceptionally positive. We are grateful for all her assistance. Thank you, Ritu, for your valuable and friendly support. We look forward to the possibility of collaborating with you again in the future. I have confidence in Ritu and would recommend her to anyone seeking assistance with home finances!

 
 

Shane H. - GA

Corey Forsberg was more than helpful thru my refinancing. Corey asked about my needs for the future and gave me all options so we could choose what best fit my needs. Corey was always available to explain anything that I didn't understand. He really is great at his job and I am very grateful to him for his sensitivity to my personal situation. Never met him, but consider him a friend. 5 stars

 
 

Sandra and Kenneth G. - GA

It was an amazing experience! We want to thank you Corey Fosberg for making it very clear and easy, and helping us with our loan. Any questions we had he answered them, day or night with no problems. He is definitely a professional at what he does. I would be honored to recommend him to friends and family for any future loans. He went step by step with us along the way, down from the paperwork to the emails, he was supportive, honest, and trustworthy. He genuinely wants to help people and it shows! I can tell you he was more than help to me and my husband. Again, thank you for everything!

 
 

Jonathan M. - NC

Alyssa is a very professional, courteous, knowledgeable young Lady. She treated me like I was her Family. I had Surgery and she would call just to check on me. She is an Asset to Reliance.

 
 

Dawne M. - VA

Alyssa took the best care of me and walked me through each step. I really enjoyed working with her. I truly consider her a friend and look forward to working with her in the future. She is a sweetheart and loves helping others just like myself. Kristin was also a big help! What a great team!

 
 

Bruce D. - MA

Donna was very knowledgeable and made the process easy.

 
 

Emiliano P. - NY

The entire process was professionally handled. I am excited to be part of this family. Thank you for being there when I needed you...

 
 

Allen C. - SC

Very easy to work with and was able to get the most for the best rate. If there was a problem they Would call me right away to get it sorted out.

 
 

Kelly C. - MA

Alyssa answered every question I had, at lightning speed. She explained everything in a simple down to earth way that made everything understandable in layman's terms. The process was explained step by step so I always knew what was happening and what was coming up. She was great to work with.

 
 

Jasper F. - NC

Everything was perfect. Everything went very smooth and Christine is very professional and it was a pleasure to work with her. Your company is blessed by having a person like her on your staff!!! I don't know of anyone right at this moment but Christine will be who I refer them too. Thanks a bunch Christine!!!

 
 

Twon B. - VA

Rachel is the BOMB! She was very patient and Professional. She got me to the finish line with ease. I will definitely recommend her when a friend or family member is in need of a great Mortgage Analyst.

 
 

Barbara T. - AL

Oula was the best agent I have done business with. My application and documents were perfect. She is the best.

 
 

Kenneth M. - GA

Zachary Holmes provided top notch customer service. He was categorically professional, courteous, trustworthy and ALWAYS kept his word. Zachary went above and beyond to provide stellar customer service to us from the beginning until the loan got funded. Hire more employees like Zachary Holmes. You would congratulate yourself yearly!

 
 

Lucy L. - NC

Ryan is the best!!

 
 

Rondy H. - NC

Just closed on my refinancing. Was so easy and were the best people to work with. The best loan experience I have had. Would gladly use Reliance First Capital again.

 
 

Michle S. - NY

Great company to work with, Brandon and Carolyn were very kind and helpful with the process. I would highly recommend them and Reliance First Capital.

 
 

Gary Q. - OH

Geoffrey was terrific from start to finish. He made it smooth and easy and closed sooner than I expected. He was patient and answered all of my questions to put me at ease, he also helped me maximize my VA benefits and switched me from a conventional loan with expensive PMI monthly insurance payments. He accomplished all of my goals as far as paying off high interest debt and cash for home improvement. I was most happy that we did it all and still lowered my monthly payments and received more cash than what was in the original agreement due to his guidance. Overall a great experience and I will definitely make him my first call if I need a loan officer in the future and recommend him to my friends and family. Job well done sir. Reliance First Capital is a top-notch lender. My experience with my loan officer and all others involved in the process made my experience smooth and easy and accomplished all of my goals. They help me maximize my veteran benefits and with their guidance I got better results than I ever expected. First class outfit Bravo!

 
 

Kenetta C. - VA

Elizabeth went above and beyond to help us and to provide us with the right mortgage package that suit our needs.

 
 

James G. - NY

Excellent. When I know someone refinancing I will let you know!

 
 

Canace P. - NC

Alyssa was very personable. Made me feel she actually cared about our situation. Put up with my slowness and forgetfulness. Worked it all out. Thank you!!! Everyone was very nice and helpful and understanding.

 
 

Chad C. - TN

Great job guys.

 
 

July B. - VA

Regan was very polite, talked with me, emailed everything I needed to know, what I had to sign, how to get in the website, also gave me 3 different options I could go with. Regan is a great person to work with even if it was by phone or emails.

 
 

Rebecca W. - TN

Took me by the hand! Rachel Andrew totally walked me through the whole process of refinancing my home. I needed funds from my equity to pay off credit debt and she explained the process and led me through the whole process. She was there pretty much day or night to answer my questions. Very easy to work with. Rachel Andrew was very helpful through the whole process of the refinance of my home. She was very knowledgeable and even though she was reaching her pregnancy due date she assured me that we would close before she went on leave. We did close ahead of that date! She was amazing!

 
 

Annarosa C. - MA

Chad was friendly and very helpful.

 
 

Wendell B. - OR

I am over satisfied with the mortgage analyst Pooja. Her customer service skills are superior to none. She made my goal attainable. She had the company and customer’s best interest at the forefront throughout the entire process. She deserves big kudos!!!!

 
 

Carolyn J. - PA

Phenomenal work ethic. My daughter originally applied for a loan. Unfortunately, she was not approved. However, Chris was able to make sense out of our situation. Chris was proficient through the entire process. He was able to approve my loan and able to satisfy all the needs of the transaction. I could not ask for a better loan officer to assist my needs, his character is undoubtedly, hands-down. Even after funded he checked in to make sure everything was finalized. Thank you, Chris, for all the hard work. We really appreciate you.

 
 

Larry W. - MS

Thomas went above and beyond during the process. He would call, text, or email me keeping me informed and always answered my questions.

 
 

Wilfredo C. - NY

Very helpful. Paul is very good at everything especially in explaining the entire process easy. Me and my husband are very happy.

 
 

Roy D. - IN

Wonderful job. You all did well.

 
 

Danita P. - GA

Wendi definitely provided exceptional service. She was very knowledgeable and helpful in explaining the process from beginning to the end. I really appreciated her taking the time to go over the closing documents ensuring I understood them. Also very helpful was Anzhela the Mortgage Processor, who was able to keep the process running smoothly throughout. I thank you all for a job well done!!! At this time, I do not have anyone to recommend; however, I will definitely keep this company on hand to refer when someone is looking for a mortgage loan.

 
 

Anthony P. - NJ

It was a complete pleasure. I only refinanced twice in my lifetime but working with Steve was the best experience I have ever experienced in refinancing my home. He was intelligent, personable and treated me as if I were a family member. If I would call the office he would pick up or call me back immediately. Congrats to your company for having such an asset to work for you, he is truly a dedicated employee.

 
 

Joseph D. - NY

I was quite impressed with the whole process. Thank you so much.

 
 

Andrew B. - PA

Andrew was very professional and helpful with explaining though out the loan process. I appreciate the help he gave me. I would definitely recommend him to family and friends.

 
 

Bruce H. - DE

Cory simply put is the best I have ever worked with. He is an excellent representative for your company. He worked with me on all aspects concerning my refi with VA. People like him are hard to find in today's workforce. First class he is and I will always have him on my radar for future services. Your company needs to go above and beyond for this outstanding representative. I will be recommending him always through my walk of life with people I know and come in contact with. Cory, thank you from the bottom of my heart.

 
 

Eva F. - SC

Everyone was professional and helpful. Great service - above and beyond.

 
 

Arema B. - FL

Alyssa was great. She was always cheerful. Answered all my questions. She’s wonderful. I almost hung up on her when she called because I was tired of all the wonders calling me but for some reason he was nice and I stayed with her. She provided exceptional service, so did Michael. I tell everyone how great Alyssa was. I even got flowers which was so nice and thoughtful. We got along great. Love you girl anytime you're in Florida stop by.

 
 

Nicole J. - GA

Joseph is hands down the best at what he does! Joseph Andriano was the one who helped me through the easy process! Joseph is professional and skilled in his job. He made the whole process seem less. This is after my second time refinancing with Joseph’s assistance. I highly recommend this company!!

 
 

Arika S. - OH

Rachel outdid herself! She made the home buying process a piece of cake! She walked me through everything and answered my million questions! Couldn’t thank her enough for the experience! Rachel Andrew was a blessing in disguise! She helped me through the home buying process and made it a piece of cake! Highly recommend!!

 
 

Steven M. - GA

Martin was a pleasure to communicate with. This was my first time dealing with a mortgage. I had no idea how many things needed to be done to accomplish this task. Martin guided me through the process by staying in touch daily by phone, text messages and e-mails. He answered my phone calls and e-mails quickly whenever I had questions. I can only hope that anyone who needs financial assistance like I did also gets the guidance and personal attention that Martin showed me.

 
 

John S. - RI

Outstanding experience. My name is John, we just closed our refinancing today. We had a complex situation, to say the least, and Courtney said she could help us. Well, she did just that. Courtney was not only knowledgeable, but she also made us feel comfortable knowing she had our backs. Great communication throughout the process and Courtney explained everything we needed to do to get it done. She’s got a great personality and is “sharp as a tack” with her knowledge of the industry. I highly recommend her for anyone looking to finance or refinance.

 
 

Moses O. - PA

Donna was fast and quick with the Loan application processing. Gave leading loan processing instructions. Answered all loan processing questions. Returned accurate answers to applicant’s loan inquiries. Facilitated and kept the time for Loan process closing. Made sure that all documents were signed in time.

 
 

Ashley C. - AR

I want to share my experience with Carol A. Austin with Reliance First Capital. When I started inquiring about refinancing, I suddenly received numerous calls and couldn’t keep up with who was what company, etc. and eventually just got very overwhelmed. I remember the day Carol called to talk to me about refinancing. Her voice was so calm and reassuring and she seemed so trusting and willing to actually help me. Instead of hanging up on yet another financing company, I ended up on the phone with Carol for a while while she explained my options and ways to actually HELP me that I didn’t even know were possible. She said she was on my side and over the process really turned into a friend, not just another mortgage analyst. Over the course of a month, Carol answered approximately 1,482 questions of mine and returned every call and email. She was with me through every step, just like she told me she would be. This seemingly very complicated process took no time. Within a few weeks of this transaction and us parting ways, I reached back out to Carol to talk about preapproval to purchase another home. She was quick, just as she always has been, and we were approved the very next day. If anyone out there is looking for someone that will explain things on your level, talk to you like a friend, and take the time to find ways to best benefit YOU, please contact Carol A. Austin at Reliance First Capital. I’m so glad I did and will use her for whatever endeavors we have in the future! Thank you, Carol, from the bottom of my heart!

 
 

Michelle M. - NC

Alex and all the people involved with helping us went above and beyond.

 
 

Dowu T. - NC

Hey Ruth. This is Dowu calling you from Raleigh, NC. I was in Charlotte this weekend. I was hoping I would see you, but there was no way to see you, because my schedule was just too tight. Anyway, this call is to let you know that you are special. You are an incredible lady and you work very, very hard and care about people. What you did in my situation is way beyond the sale. As a result, this call is to thank you again. I know I thanked you before, but this won’t be the last time I am thanking you. I will call you some other time again and thank you again. This is just to let you know that my wife and I are very appreciative of you and what you did and what you do for all of us as well. Okay, have a good vacation and hopefully we will talk to you when you get back from vacation. We love you as well. Bye bye.

 
 

Darcy M. - OH

Great experience! Christopher Chounet with Reliance First Capital was extremely helpful with everything! He worked with me for almost a year and had me utilize the free credit coach program which was amazing. My credit improved immensely, which gave me many more options. Chris was very responsive to my many texts and emails and kept me up to date throughout the process. I highly recommend him!

 
 

Wanda S. - SC

Have more Mortgage Analysts like James. He was absolutely the most amazing Mortgage Analyst I have ever, in my life, dealt with. He was so patient with me and always answered my questions. There are not enough words to describe this man. I would never have made it through this. I can't put into words what an amazing man he is. He is so very good at his job. Reliance is so very lucky to have him. He went above and beyond his job. He called me to tell me where we were with the loan and l can't Thank this man enough. He helped me with everything I had questions with. Please give him congratulations on an excellent job well done. He was so good to me! I have told my friends about you and what an amazing job your company does for their needs. I will Never find another man as wonderful as James. I can't put into words how much Reliance helped me with James. I can't say enough about James and what he did for me. All I can say is that James is an amazing man. I will never forget how much he helped me. I enjoyed working with you and my friends will call you when they need your help. Reliance has helped me more than words can explain. Again, thank you and thank you James Palmieri.

 
 

Donna M. - MD

Joseph was thorough and tenacious. We had to overcome slow moving lawyers and Trustee offices, he personally stepped in and dealt with the lawyers office to get things moving. This was the only company that was knowledgeable to navigate a refinance while in a bankruptcy. We tried with other companies and they were unable.

 
 

Sheila B. - TN

Rachel was on top of all requests and provided us with the information for me to gather what we needed. The staff helping her were always helpful and pilot and got us through the process of closing with our bank selling in the midst of all the items we needed to provide. Very grateful for their help. Rachel Andrews was a great help and got us through the refinance of our home without issue.

 
 

Jason H. - TN

Sidd was amazing, made sure to stay in contact every step even when it came to late night calls because I don’t get off work till late sometimes but Sid made sure to be around whenever we needed him. Definitely coming back to you for this process in the future

 
 

James S. - AL

I would like to take this opportunity to recommend Michael Attanasio, my recent Mortgage Analyst. Michael was amazing to work with. He truly understood the meaning of customer service. He stayed in contact with me throughout every step and explained every step of our refinancing of our home. I could not ask for a better person to work with. A couple of months ago we decided to try refinancing our home to see if it would be worth it. I was getting multiple calls and to be honest, I was getting quite annoyed by the number of calls that I was receiving. I had to admit that I was rough with Michael, because I thought he was like the others. Mike recognized my frustration and he was very patient. I felt that he really cared about our situation. He had excellent ability to handle the process smoothly and he was very efficient in finishing the refinance of our home. I would recommend him and use his services if needed in the future.

 
 

Beverly G. - AL

The process went smoothly through the closing. I was pleased with how quickly everything went.

 
 

Stephen E. - VA

Henry and his processor were amazing through this process explaining what they needed in detail. They worked with me until this loan was closed. We had a lot of hiccups with this loan but thank you to Henry and his team, those hiccups were tolerable. I will be using Reliance First Capital as well as Henry whenever I hear someone speak of needing their services.

 
 

Joseph E. - NC

Leslie was so very helpful during the course of our refinance. She stayed right on top of everything. She made sure we understood everything. Very informative. If I hear of anyone that wants to refinance we will definitely give them Leslie's number. Her service was superior! We can't thank her enough.

 
 

Claudia A. - OH

Yana and Marta were available, caring and very helpful.

 
 

Anne W. - NY

Hire more people like Matthew. He is not only knowledgeable, he is patient and goes the extra step to explain. Matt's explanation was detailed and easy to understand.

 
 

Frances R. - MA

Jim was very patient, helpful, professional, and very kind too.

 
 

Khalilah H. - AL

Audrey was the BEST loan officer I could’ve asked for. She made the process seamless and even when things were happening that were out of our control, she stuck with us and got us to the closing table! She made sure I was well informed, explained everything thoroughly, assisted my family in every step of the way. I would recommend Audrey to anyone who needs assistance with their home buying. Reliance First Capital is an awesome lender and I would recommend them to everyone I know. Anyone who ever needs to purchase a home that I know, I will ALWAYS be recommending Audrey Morrell with Reliance First Capital. She is amazing at what she does and if I could purchase a home again, I would use her services each and every time!

 
 

Terri G. - NY

A very good experience with my mortgage advisor. The entire process was lengthy and at times frustrating, but my Mortgage Analyst was excellent. She was very patient, empathetic and helpful. In the end we were able to refinance our home for improvements and pay off our debt.

 
 

Lea G. - NC

I have worked with Jamie several times over the last 5 years. She has honestly become a trusted friend and resource. She is always responsive, courteous and straightforward. I have recommended her to several friends and family members. If you are looking for someone that will help you navigate the homebuying process, I recommend you reaching out to Jamie to guide you through this complicated process.

 
 

Thomas J. - MI

Very easy process. The whole process was a good experience, fast and any questions I had were explained in complete detail.

 
 

Thomas S. - AR

Francis was amazing from start to finish I highly recommend him.

 
 

Kolleen K. - NY

Stephen is THEE BEST! I refinanced with Reliance First Capital. I feel extremely lucky that Stephen was there for me. He really guided me through the process and he is EXTREMELY knowledgeable. I was very comfortable working with Stephen. He even called me on the weekend to give me an update. Very professional, caring, sincere! Will absolutely work with Reliance and Stephen again!

 
 

Ted M. - CT

Great experience. I made Stephen work very hard for me, he is the best. He is very professional and patient, he came up with more than one option to try to meet my needs in refinancing my mortgage. I am computer illiterate, so he took the time to walk me through all the forms I needed to fill out. In order to be able to refinance my old mortgage and get me a lower rate and cut 8 years off of my old mortgage saving me over $100,000 in interest, I also paid off a personal loan, and increased the equity in my house by $80,000 dollars, with my old mortgage I was still paying a PMI with very little equity in the house. I would highly recommend Stephen Sasso at Reliance First Capital for any of your mortgage needs. Thank You Stephen for a job well done.

 
 

Arlene O. - CT

Great Experience! I had a very excellent experience working with Stephen Sasso because he's very helpful, professional, and pleasant.

 
 

Pamela J. - NC

The easiest experience closing I have had! Paul has made refinancing our home one of the smoothest and quickest things we have done. He walked us through each step and was always in communication with us. He made himself available for any concerns or questions we had without making us feel burdensome. He seemed to genuinely want to help us get the best rate and results possible.

 
 

Sandar P. - NC

Second time with Reliance...Both refinance experiences were phenomenal. I will recommend this company to any friends and neighbors. A fantastic professional well-informed experience. Andrew was absolutely the most professional, super smart, he was available for any and all questions. Andrew worked above and beyond to ensure I understood all details of my loan process, what to expect, what was needed from me and helped me through every step of this refinance process. Andrew has such a positive attitude and he made refinancing a pleasure and not a chore. I will recommend Reliance and especially Andrew Boico to my friends and neighbors.. Andrew thank you so much for helping me and being available for all my questions. Best wishes..

 
 

Scott H. - NC

Such a great experience with Charles. He was prompt, courteous and extremely helpful through the entire process. We were very impressed with the whole process.

 
 

Karen B. - NY

Ndae went above and beyond to help me get the loan I wanted. Ndae should be rewarded for a job well done. I don't have anyone at this time but will surely tell my friends and family about Reliance First Capital.

 
 

Lean G. - NC

It was a great experience. Tyler was so enthusiastic about telling me about my offer. The process was very quick and everyone was friendly. Charles is awesome. It was the quickest refi I ever experienced. Keep up the good work.

 
 

Tyler T. - GA

Zachary provided exceptional customer service from start to finish. I had two horrible experiences with other lenders and was frustrated; Zachary understood my frustration and went to bat for me to make sure the process was as fast as possible. I have never experienced better customer service. Jennifer and Matthew assisted greatly as well in their roles during the process. They kept things moving along expeditiously.

 
 

Jeffrey H. - MI

Bradley was down to earth and had a sense of care and knowledge getting me in a mortgage cash out refinance that fit my needs.

 
 

Brooke B. - NC

Nick went above and beyond to fully explain everything and help us make the best decision for our family.

 
 

Suzanne R. - NJ

Extraordinary experience! From start to finish I was struck by Corey's vast knowledge, professionalism, clear understanding and communication of the multilayered process, precise attention to detail, and responsiveness. As the process went forward, I found his engaging manner, genuine care and accountability to my specific needs and concerns, and enthusiastic commitment to providing the very best service to be the perfect balance I needed in an advisor. I would not hesitate to work with Corey again, and I would confidently recommend his services to my family and friends. Overall excellent experience, Corey was detail oriented, responsive, honest and patient. Would absolutely recommend Reliance First Capital and Corey to family and friends. Corey is a highly skilled and conscientious advisor - genuinely committed to guiding his clients through the process with great attention to detail, responsiveness, and intelligent, clear communication. Corey's possesses a vast knowledge of all aspects of the lending process, consistently making insightful recommendations, and offering alternate solutions as needed. Most of all, Corey is engaging, patient, and a sincere pleasure to work with.

 
 

Joyce C. - GA

One of the best experiences in my life! The team made this an amazing experience. Being recently divorced and drowning in debt the plan offered has really blessed my life! We closed in three weeks. I have never seen anything like it. The professionalism and top-notch service has really made me feel like I have a second chance to a peaceful and stress-free life! God bless this team always! Thanks for understanding my needs and helping me get a fresh start.

 
 

Kirk P. - NC

Great experience. Awesome to work with. They made the process super easy. They did everything they promised to do. They called when they said they would call. Very quick. No hassle at all.

 
 

Brian J. - PA

Great to work with. Andrew was great to work with and made my wife and I feel very comfortable throughout the whole process. He helped us out tremendously with our financial situation and we won't work with anyone but him.

 
 

Randy T. - GA

It was a good experience. The process was easy and Geoff the mortgage analyst really was a big help. He was very professional.

 
 

Barry M. - LA

Leslie was wonderful to work with during the whole process. She guided me every step of the way with my lack of computer skills. I appreciate your knowledge and patience through this whole process. I would highly recommend you and hope to work with you in the future.

 
 

Matt D. - VA

Just completed a refinance. Rachel Hitt was awesome to work with. Great communication and everything went very smoothly.

 
 

David E. - NY

Keep hiring the best staff, James was excellent and I will send all my referrals to him.

 
 

Tina W. - TN

Great experience. This was the easiest experience I have had. Everything was done quickly. Easy to work with and understand. Would recommend them to everyone. Thank you for making this such an easy experience.

 
 

Ervin A. - SC

Regan did a wonderful job. He was very patient with us.

 
 

King W. - SC

Can't even think of any possible improvement necessary. Taylor was our Mortgage Analyst who walked us through everything! You could not find another person/company to provide the service we received from Taylor/Reliance First Capital. A truly customer service company. I will deal with him/them again in the future!

 
 

Theresa S. - PA

Shawn answered all my questions. Everything went as smoothly as a mortgage can be.

 
 

Ronald N. - NY

Frederick was always available whenever I had any questions or concerns. He took the time to explain everything so I was less anxious about proceeding with the refinance. He is an obvious asset to Reliance First Capital!!

 
 

Robert F. - IN

Amazing. Christine was so knowledgeable so in tune with my needs and so amazing she made the whole process easy I can’t explain how great she was and how grateful me and my wife are for taking us down a road we knew little to nothing about. Thank you Christine.

 
 

Aaron W. - NC

Caleb helped me step by step and talked me into doing my loan now instead of the magical November. After convincing me over an hour-long phone call. Kristen was very responsive and very helpful.

 
 

Susan P. - NY

Brent was fantastic...patient, knowledgeable, kind and made my whole experience so easy!! I would highly recommend him to anyone considering a mortgage/refinance! I wish I had done it sooner! Brent deserves 10 stars! Thank you Brent!

 
 

Barry B. - MI

My experience with Reliance first capital was excellent. The process was very fast quick and efficient. I worked with Nick and he was an excellent great person to work with and very knowledgeable.

 
 

Kenneth S. - LA

Everything was great. Georgios and Mike were the best guys to work with, they are very professional. Couldn't of ask for better services.

 
 

Dale L. - PA

Alyssa was great through the whole process, even through the snag with our appraisal. She stayed on top of things and got us to the end of the process. She was very professional.

 
 

Tracy H. - FL

I am so thankful for all the care and support Christian showed me. He understood that I was nervous about the process since this was my first-time refinancing. He explained everything which gave me the confidence to move forward. He was very personable and easy to talk to. Once Christian left for his vacation, Mike picked right up where Christian left off. Mike kept me informed and we worked together as a team to get the necessary documents. I feel Blessed to have had such a great team helping me make this dream become a reality. I don't know anyone right now but as soon I do, I will definitely send them your way.

 
 

Tatiana V. - OH

Amazing lender! Very professional. Highly recommended. Thank you again.

 
 

Maksavanh S. - TN

Lashonda is the best. My work hours are weird 2am till??? She still kept me updated through the whole process.

 
 

Samuel E. - FL

Excellent. Very thorough, thoughtful, professional. I was very impressed and was glad I had him helping with my loan.

 
 

Chris S. - FL

Outstanding customer service. Corey was professional, attentive and detailed during the entire loan process. His constant follow-through and explanation throughout each step were incredibly helpful. Feel confident that if Corey is your agent, you are in good hands! I will be using Corey again for any future loans.

 
 

Valentina B. - OH

Yana and Marta, good work.

 
 

Nachole P. - NY

Good experience till first letter received. In beginning, said all the right things, convinced me to refinance. After closing I received letter that after first payment to them I'd begin working with different bank! I know this happens, I just feel it could and should have been communicated as part of the process, as they knew this would happen. Biggest reason I'm bothered is when I've reached out and one mentioned this and reached out to another with concerns whether previous mortgage company was paid in full, as I received letter that I owe money, I don't hear back from either one, except to say they'll look into, and that was about a week ago. This is what's left me feeling used and abandoned when I was constantly told… don't hesitate to reach out, we're always here for you… I felt secure in my decision up until now, feeling I should've worked with someone that keeps their word, but at the end of the day, lesson learned. I will say they were diligent with getting the job done, but frankly any bank would be. Unfortunately I won't contact in the future like I had planned to a year from now, as at the end of the day, I was just another number!

 
 

Reynard B. - NY

Ritu handled every question or query with professionalism and extreme courtesy. Would recommend her in a minute to anyone looking for mortgage services.

 
 

Olga P. - OH

Many thanks to Reliance First Capital and especially to Janna Nersesov. Janna is very knowledgeable and professional. She helped at every step of the loan process, answered all our questions, and gave useful advice. It was a great experience, and I will recommend Janna to all our friends.

 
 

Heather T. - NH

Great experience. Everything worked out as planned, no surprises at all. Fast, easy, and very professional. Our loan officer Corey was great and outperformed our expectations! A gem of a person someone I have and would definitely recommend in the future. His dedication to us was truly exceptional, making sure we were comfortable with our decisions. Corey made the entire process flawless and quick. Thanks again for all that you did for us, now we can only hope the kitchen renovation goes as well. Rachel was very helpful throughout the process. She communicated with me and explained every step.

 
 

Brett B. - MA

Great job. Rachel helped me refinance my house, during this not-so-great market. She helped ensure I got the best rate possible with the least amount of cost! I definitely recommend Rachel and her office!

 
 

Joe P. - MA

How do you get your loan funded? By using Donna Marie Fabre-Titone and her supportive team! You won't be left hanging. I have been through the loan process before and working with Donna over the phone was everything it took to get the job done. She was the greatest!!

 
 

Demetriss G. - VA

Melissa was outstanding. I honestly can say it would not have happened if it wasn't for her dedication and tenacity. Lord, I thank her for all she has done. Thank you so much Melissa.

 
 

Hank C. - FL

Very good guy our Lance. He and Caroline are very good to work with. This was a very problematic mortgage because many issues were out of our control because of damage from hurricane Ian. They both had to put in lots of extra work. Lance even returned calls late in the evening and at home on weekdays. Thanks much.

 
 

Teresa G. - VA

Don't know at this time but will recommend y'all when we hear of someone who needs a home loan.

 
 

Mary S. - MI

Great experience. Working with Reliance First Capital was extremely easy and very rewarding. Stephen explained the whole process from start to finish and everything went very smoothly. Thank you.

 
 

Jerry B. - NY

Couldn't have asked for anyone better!! I was a rare case, every time I turned around it was another obstacle. Let's just say it took almost a year to get me approved for a mortgage and I couldn't have done it without Stephen. He's the best you're going to find. To say he's a personable guy is an understatement, it's been over almost 2 years now since I've got a mortgage with him, I'm with a different company and still talk on the phone with him. Let Stephen be your guy, NO REGRETS.

 
 

Alicia and Randall M. - SC

Alyssa was very professional and always willing to help. She was available for any questions and kept us updated throughout the process. She is a very sweet person and cares about her clients. Alyssa Carbone was exceptional to the MAX! Could not ask for her to have been any more professional. Any questions or concerns she already knew the answer and didn’t have to go and ask. Alyssa was on top of the whole process. Thanks again!

 
 

Paula P. - TN

Sean, from start to finish, told me what he needed, I furnished it and no wasted time in between. Amazing! Lynda was also outstanding in her availability and quick response times. From first contact asking about a loan to when the loan closed was only about two weeks. The process was super-fast and easy!

 
 

Tiffany R. - AL

Jacqueline provided exceptional support during the entire process. She was friendly, kind, relatable and professional. She answered all of my questions and was available every time I reached out to her. You can tell that she truly loves helping people and has a passion for her work which is so rare these days. Wonderful experience with your team. They provided next level support and attention.

 
 

Wayne W. - GA

I just closed way ahead of my deadline to finalize my divorce settlement to buy out my wife's interest in our property. Corey Forsberg and his team at Reliance First Capital were great and very thorough throughout the whole process. This was a new process for me, and Corey spent much time and many personal calls (even after hours) to go over the details and answer every question I had. There were no gimmicks, quick changes or fast talking like some other loan company, to try and get me to make quick decisions either. I will not hesitate to recommend him to others needing a loan. Five stars to these guys, you won't be sorry!

 
 

Giang N. - MI

Thank you for all your help Matt to get the loan and for assisting me with all of the papers. Your incredible skills made the entire loan process run so smoothly. I'm truly grateful to you for helping me in my difficult time. I wholeheartedly express my sincerest thanks.

 
 

Sharon G. - NM

Elizabeth made every step of the process run so smoothly, explained in detail which made things go so quickly. She provided the best customer service I have had in years. It has been such a please to work with her.

 
 

Nneka M. - LA

It was so easy and Melissa went above and beyond to make sure it was well educated on the process according to my goals.

 
 

Tracy B. - GA

Process could not have gone any smoother! Great communication throughout the loan process. Joseph gave exceptional service throughout the loan process and his commitment to serving my needs was outstanding. He went above and beyond to make sure I understood all aspects of my mortgage options. He was prompt to reply to my messages and emails. I will be happy to refer my family and friends to Joe for their mortgage needs whether it is to purchase or refinance. He made the process extremely stress free.

 
 

Joseph O. - NJ

Great experience. Everything worked out as planned no surprises at all. Fast, easy, and very professional. Our loan officer Corey was great and outperformed our expectations! A gem of a person someone I have and would definitely recommend in the future. His dedication to us was truly exceptional, making sure we were comfortable with our decisions. Corey made the entire process flawless and quick. Thanks again for all that you did for us, now we can only hope the kitchen renovation goes as well.

 
 

Kevin N. - IN

Sean provided the best options for us that would meet our needs. Although we were not able to secure the amount, we originally thought we would be approved for, we did secure a loan that, with Sean’s assistance, gave us a second best scenario.

 
 

Scott M. - NC

Your whole team did a fantastic job! Matt did a great job from beginning to end. He thoroughly explained our options at the beginning of the process, kept us advised every step of the way, and was always available to answer calls or questions. He did a great job!

 
 

Aimee K. - NY

I can't say enough good things. Andrew was extremely professional when working with me. It was a complicated situation and he worked with me every step of the way. Andrew always responded promptly and made me feel at ease during a difficult time. I can't thank him enough for his compassion, knowledge, and professionalism.

 
 

Chantelle B. - GA

I am so glad Pooja called me when I was looking to refinance. She is the best! She walked me through every step and was always available when I had a question. If you are looking to refinance please do yourself a favor and call Reliance First Capital! If you are considering refinancing your home and want to deal with a knowledgeable patient understanding agent, I strongly recommend Pooja Bhardwaj of Reliance First Capital, LLC. I felt like I was attending an inservice on how to close a loan as she guided me through the process. Take it from a happy and satisfied customer, she will take care of all your needs.

 
 

Michael W. - IN

Ali is very knowledgeable of all facets of the loan process. He was very kind and took time to make sure that we were satisfied. Kudos! Everything was exceptional. You have a great company with great employees. Thank you.

 
 

Anthony C. - NC

Toi and her team did an excellent job getting my loan approved. She provides exceptional services.

 
 

Latara H. - FL

To have someone that's helpful, fast and understanding...ten stars, ten stars, ten stars...She's the best!

 
 

Wayne W. - SC

Cassandra was exceptional throughout the entire loan process. Without her persistence, humor and encouragement, we wouldn't have made it to the finish line. I highly recommend her services to anyone seeking a knowledgeable and professional loan officer, and a great problem solver. Your process was very straightforward, with constant feedback on documentation required.

 
 

Brad F. - SC

Reliance operates as a team which is great! Continuous communication is critical to meeting target dates. Mark was exceptional along with his managers Steven and Michele.

 
 

Lous I. - VA

Leslie was kind and courteous and helped smooth out the bumps that occurred, very professional.

 
 

Tracy R. - FL

Edward was very thorough throughout the entire process. I was never left with any question unanswered. Highly recommend him to anyone. Edward's manager Steve Shatz was also there for me during the days in which Edward was out. Great customer service!

 
 

Sandra C. - AL

Erik was exceptional and professional but also caring. He was with me day 1 until the end/closing.

 
 

Anna M. - NY

Great experience from start to finish. Pooja helped me with a home equity loan. Very little stress and I was able to get the exact amount I wanted. A previous high street bank I was dealing with offered me $70k less....I’m glad I shopped around because pooja and Carolyn were able to get exactly what I asked for with very little effort and always promptly answered any questions I had. EXCELLENT!

 
 

Barbara W. - GA

Alex and your team were awesome and took care of everything! Alexander helped me every step of the way, was up front and honest, gave me solid advice and worked hard to find the best solution for my needs and delivered on that solution! He was friendly, honest, personable, diligent, answered all my questions and made sure to communicate every step in the process. I would highly recommend Alex and your company to all my friends and family!

 
 

Colleen H. - PA

Everything went smoothly and everyone who contacted me was professional, personable, and courteous. I appreciated how kind John and Steven were during a challenging time in our lives. I was kept in the loop throughout the process.

 
 

Sherry F. - AR

We had Carol our Mortgage Analyst. She was so easy to work with during this process. She made it simple and directed us along the way. Thank you for helping us through our loan procedure.

 
 

Debra R. - GA

Excellent experience. I highly recommend Ritu Sethi! She is trustworthy, professional, courtesy and kind! She made the home refinance an easy and stress-free process!

 
 

Charles D. - VA

I worked with Rachel Andrew on my refi cash out. I am not fond of doing things by phone or internet but she made the transition pretty painless. Avoid using big national corporations for pest inspections. Terminix almost derailed my closing date. She and the team are pretty responsive and she does check in almost every day. They were very innovative with their plans. They kept me on my current track with 21 years remaining and refinanced with a 21-year plan. Others have tried to duplicate the numbers but fell short. Everything is upfront and honest and very accurate. My initial numbers were my final numbers. I would recommend working with reliance and with Rachel.

 
 

Josh V. - NY

Michael was available, attentive and thorough! Made our lives easy by creating a seem less process. Was patient when the process was waiting for our documents. Always available and very quick to respond! Couldn’t have asked for anything to be different! The process was simple and fast. Michael Attanasio made sure to be available and was always quick to respond. We will definitely request Michael in the future and will highly recommend him to anyone seeking his services!

 
 

Jeffrey F. - NC

Tracey was exceptional. She worked hard to come up with a plan that allowed us to rid ourselves of significant credit card debt while combining my remaining mortgage w/HELOC that had risen to an unbearable 8%. We used our home equity to our advantage and plan to pay off in

 
 

Connie H. - VA

Christian was professional, knowledgeable and friendly.

 
 

Clint H. - GA

Excellent experience starts to finish! Professional and competent lender from beginning to end! Courteous and consistent updates and info throughout the process! Five stars easy!

 
 

James T. - NY

Ndae was amazing. She was exceptionally helpful in guiding us through the application process. She helped us a great deal with navigating the computer, she gave us good advice on how to process with the document gathering, and provided a lot of support during the process. She always returned our phone calls when we had a problem or concern about something. Another person who was also very helpful is Jennifer, when she needed us to get information from another company she stayed on the phone line with us during the call to guide us and obtain accurate information. You really have excellent people working in your company, we are grateful for them and very satisfied with their service.

 
 

Carla L. - NC

Maresa was very knowledgeable and answered all questions. It was a pleasure working with her. Thank you.

 
 

Donna B. - TN

Wade was informative and very responsive to our needs. Will strongly recommend his services to others.

 
 

Sonja D. - TN

Philip is the very best! I always call him for my mortgage needs. He is knowledgeable, trustworthy, and patient.

 
 

George B. - SC

Nick was very punctual and informative.

 
 

Amy B. - WY

Outstanding customer service. We had originally had our mind set on going with another lender, when Ritu Sethi reached out. She sent me a couple emails and then followed up with a phone call. She asked what it would hurt to hear another option? So we listened to what she had to say. She ended up saving us thousands and thousands of dollars. She was upfront, completely honest, and went above and beyond to get us in the best possible loan. She worked long and late hours as we are in different time zones. She was very educated and educated us on the entire process. She is hands down the best customer service we have ever received and I would recommend anyone looking for her services to give her a chance. 10 out of 10!! Thank you Ritu, you truly are the best! We could not be happier with this bank, they had amazing staff that are friendly, efficient, and experienced! We are so happy we went to this institution. They truly care about people and not just closing a deal! A We would recommend this bank to everyone!

 
 

Shamell P. - NC

I would like to thank Ms. Cassandra for not just doing her job but for going above and beyond to help, educate and support my wife and through this whole process. She is an amazing human being...thank you!

 
 

Zachary H. - GA

It was an easy process and everyone involved was great. Zachary stayed on top of things from start to finish, we're very pleased with how he helped us and he was very professional at all times.

 
 

Frank B. - GA

Great super-fast service. They guided me through the entire refinance process and made it quick and easy. Communication was superb with daily updates and quick to answer phone calls. (They actually pick up the phone). Paul is one of the best mortgage brokers I've ever encountered!

 
 

Don M. - NC

Great experience! Was very satisfied working with Andrew, very responsive and answered any question, was always available for questions. Heard my past experiences and my doubts but reassured me the whole way through and was always in contact and reachable! Amazing experience and couldn’t be more satisfied!

 
 

Annie C. - TN

Every staff member was great.

 
 

James W. - FL

Alyssa was the reason we returned to Reliance First Capital. She is a perfect example of what professional looks like. Love her!! Working with Alyssa made the process easy.

 
 

Darran V. - SC

Teresa was available day, night, and on her own personal time as well. You would have thought we had known each other for many years that is how she made you feel and really friendly person, knowledgeable, and inviting not pushy trying to sell more or anything. Teresa started on our mortgage and was so awesome answering every question worked hand in hand If I had a question after hours, I was able to text or call her and she would look into them, and we worked well together she is such an amazing person. I praise Teresa for every step and even today I had a question and she called me right back and even though I had gotten it answered she still called to make sure and asked how we were doing. She is such a great person. If I hear of someone looking for a mortgage I will definitely send them to you and Teresa so that they can get the same experience and relaxing atmosphere, I can't praise Teresa any more. Know the day we did the signing of the paperwork I had called her to make sure everything was right because the attorney asked something about checks and we were like they are sending them and we were able to make sure everything was right for our House Loan. Teresa made you feel as if you were sitting at a coffee shop and acknowledging you as if you were old friends, ask how the family was and how satisfied you were.

 
 

Angie G. - SC

Reliance First Capital helped me achieve goals I didn't think were possible. Sonney was awesome in helping me find the best option for me. With their help I saved a lot of money by cutting down years off my mortgage. Thanks again for all the help. Reliance helped me achieve goals I didn't think were possible. They were a great help all the way through to the end of the process.

 
 

Brandon J. - CO

Phil and Yazmin were awesome very professional and kept me in the loop the whole process. Keep doing what you’re doing.

 
 

Lindsay H. - NC

Great and smooth experience. Paul Sorrentino was very knowledgeable and professional. He worked very diligently on helping my family & I get back in the game with our finances. Great Job! Highly recommend not only this company but recommend him as well. Thank you for all your help!

 
 

Willie H. - AR

Steven was exceptional. He helped us out in every way possible. He was very on hands with us. He explained everything we needed to know. 10 stars for Steven. I don't want to brag too much about Steven helping us out with our loan, but I will. He listened to us, answered all our questions and just really talked to us to let us know that he will be with us throughout this whole process, and he did. I would recommend Steven to help anyone who is ready to refinance their home. He is one of the best people I've ever met and I have not seen him in person. Thanks Steven for everything.

 
 

Franco P. - PA

Erica handled the total process with care and thoughtfulness.

 
 

Sjomara G. - OH

Brian and Michelle were both super nice and informative. They communicated with me every step of the way, thoroughly answered my questions and would return calls in a timely fashion.

 
 

Michele H. - OH

Carol we thank you!!!

 
 

Richie L. - MA

Michael Attanasio was very easy to deal with when I refinanced my mortgage. He has lots of experience and made the whole process go very smoothly. I would recommend him with any of your finance needs. Thanks for getting me the financing I need for my home renovation projects.

 
 

Kyna F. - NJ

Chad was personable yet professional. I've already begun recommending clients to him.

 
 

Shawn L. - PA

There's nobody better than Caleb, very good and really cares about people's best interests. Great experience.

 
 

Kenneth J. - CT

While working with my Mortgage Analyst Caley, I felt that he strongly cared about doing the best he could for ME. Caley used his exceptional knowledge of the loan process to ensure I received very helpful and efficient service. He answered any and all my questions very promptly, no matter what was asked of him. He thoroughly explained all the options available to me, for my situation, in a professional but extremely friendly manner. He made me feel very comfortable in noting that he wanted to make sure I felt confident in my decision. I would highly recommend him to anyone.

 
 

Barbra J. - CT

My personal experience with refinancing with Reliance First Capital was made easier by the helpful and courteous service given to me by Mortgage Analyst Caley Curtis Phillips. He was there every step of the way, through the entire process, with his knowledge and especially his helpful, kind attitude. He made sure I understood any explanations he was giving me. I could reach him by phone or email knowing I would get a response as quickly as possible. He gave me the confidence that I was making the correct decision for my situation. I would definitely recommend Reliance First Capital. Make sure you are comfortable with your analyst, as I was with Caley. It will make a world of difference in your experience.

 
 

Jeffrey E. - VT

Thanks to Mary Connolly for great service!

 
 

Derrick M. - NY

Michael, my Mortgage Analyst, has been outstanding. He has excellent customer service skills and knowledge.

 
 

Norma C. - PA

The entire process was clearly explained and I have felt very well taken care of. If I am asked about my experience I would not hesitate to recommend Reliance First Capital and Jeremy in particular!!

 
 

Vicki W. - VA

My experience with Reliance First Capital was amazing. Christopher Chounet is an excellent face for this company. He is extremely knowledgeable of the financial options available to his customers and thoroughly explains the pros and cons for your situation. He is very personable, which makes one feel at ease and less stressed out over refinancing. I could not have asked for a better experience. His co-worker Jennifer Barnette, in underwriting was also wonderful to work with and very knowledgeable in her ability to make the dreaded underwriting smooth and less stressful. I highly recommend Reliance for your refinancing needs! Keep hiring staff like Chris and Jennifer. They are highly professional and extremely customer service oriented. Both Chris and Jennifer were always available to me and went out of their way to ensure that I fully understood my options and answered all questions, no matter how insignificant. Currently I don't know if anyone looking to buy or refinance. With that said, I am keeping my contacts so that if I do find someone I can immediately give them Chris's contact information.

 
 

Timothy M. - TN

Courtney kept us informed throughout the entire process! Courtney made this an overall stress free and great customer experience. Keep doing what you're doing! If any friends inquire, we will definitely recommend Reliance!

 
 

Denise F. - NC

I can’t say enough about how pleased I was with my experience dealing with Sonney at Reliance First Capital. She was very helpful and explained everything in detail so I could make a decision on what was best for me!!! She was professional and at the same time I felt like she was a friend.

 
 

Jeremy L. - MI

Appreciated that Brian listened and understood what I was looking for, honest and knowledgeable. Thank you.

 
 

Sherry B. - VA

Philip was very professional.

 
 

Timothy B. - IN

Ali was terrific. He kept in contact with me every step of the way. Very honest, very clear and I felt very comfortable with him handling my refi. He was very upfront from the beginning explaining what he needed and why. He was always available to answer any questions I had at any time. Ali felt like family. I had a great experience with Ali and would recommend him to anyone who is thinking about refinancing. Ali worked with me on refinancing my home. I gave him 5 stars, but I would give him a thousand if I could. He was very up front with explaining the process and was available with any questions I had. I would strongly recommend him to anyone thinking about refinancing. Ali made the whole process easy and he did what he promised.

 
 

Nathaniel M. - GA

My experience with Nicholas was great. Nicholas and his team was very professional and understanding of my needs. I must say Nicholas explained everything things thoroughly and was very motivated in showing me how he can make this refinancing work for me, I was very impress with him and that's why I gave Nicholas a chance and I am very pleased with the work that he performed along with his team.

 
 

Rosemary O. - CT

Dylan explained the options available to us, got back to us quickly if we had a question, and got us a good deal.

 
 

Susan B. - MI

Very good and pleasant experience! I recently had the pleasure of working with Nicholas on refinancing my home. Nick was very patient and explained everything in detail, a few times it took me a minute to understand the process but he walked me through everything! Thank you so very much!

 
 

Carrie S. - NY

Excellent experience. I was a bit nervous about my first refinance but through Corey reaching out to keep me updated consistently, I felt as though I was being looked out for throughout the process. He was a pleasure to work with and I would refinance with this company again if I knew I would be working with him.

 
 

Constantine C. - NC

Everyone was very friendly and kind and explained everything amazingly and always asked if I had any questions, made sure I understood what was going on throughout the process. Courtney and Alex were both wonderful people and truly made this scary experience easy.

 
 

Larry D. - VA

Justin kept me informed during the whole process which is very important to me. If I had any questions he made sure to reply to all and made sure he explained everything that was going on. I was very hesitant about doing the loan. The commercials and ads said this was not a good time to refinance. But in my situation it was, so I looked at 3 companies. A lot of companies made promises that were unrealistic as far as the cash-out portion. Justin was very honest with the expectations so I felt comfortable with the process. This was my first refinance I think things went pretty good. I would recommend your company to other people in my circle looking to refinance.

 
 

Josue A. - VA

Keep Joe on the payroll, always a pleasure.

 
 

Dale C. - OH

Have everyone as dedicated as Dawn, extremely professional.

 
 

Orlando Z. - FL

Stephen is a wonderful person. And very interesting. He's a wonderful person, a very intelligent and honest person. He helped me a lot in the process. I Highly recommend him to a bigger position.

 
 

Steven S. - CT

Excellent service, I was very happy.

 
 

Biannellys D. - VT

All excellent results.

 
 

Brenda W. - TN

Dylan was very courteous and professional. I really enjoyed working with him in getting my loan approved. Again, he was on top of his business in getting my loan approved. Nice and professional. At this time, I don't know of anyone but will always keep this company in mind. Dylan was very nice, respectful, and professional throughout the loan process. He was very honest and made sure we received all the information needed to make the loan process go as smooth as possible. Dylan and his team were GREAT! My husband and I would recommend Reliance First Capital to others that need to refinance.

 
 

Oula K. - TN

Jason was helpful, patient, courteous, always there when we needed him. Excellent service.

 
 

Jon and Julie R. - VA

Thank you, Reagan. Probably the smoothest transaction in financing I have ever had.

 
 

Bridget J. - NC

Hands down on top of their game. Nicholas Eberwein was my first contact as a mortgage analyst, and you would think he was just telling you a story. But there was no story, he knew what he was talking about and made things happen. His Team Manager Amanda Mowbray was available for any additional questions or to help with the processing department when I had some documents that were difficult on my end. Great Team to work with, and I highly suggest using them with your mortgage needs.

 
 

Sherry M. - NC

Great experience. Excellent customer service and support explained step by step wonderful to work with and always available for information about our loan that we had questions very professional so glad we had Andrew he’s a great asset to your company willing to go an extra step to help and assist with the loan process great experience thank you so much Andrew Boico for all your help we greatly appreciated you going above and beyond to help with our home refinance.

 
 

Caressa C. - NY

Jaime and Amanda are so wonderful to work with they go above and beyond I will always use first reliance capital! Thanks for all the hard work you guys do! Joe the girls and I appreciate it!

 
 

Jacquelyn C. - PA

Ericka is a sensational and excellent person who helped us so much and was very clear about everything we needed to know. Good Job Ericka! Don't have anyone right now but if anyone asks I will highly recommend your company first. Thank you so much for everything. Just keep up the good work.

 
 

Travistine J. - AR

Joel always answered my questions and returned my calls. Stephen made sure we knew he was there to help. Hoffman helped through the processing and she always available to help.

 
 

Roy W. - NH

Great experience start to finish! All people involved in the process was very helpful and very helpful! Sean William Deffner was my contact agent for reliance Bank and helpful and professional the entire process! I highly recommend their services!

 
 

Charles E. - NJ

I found the whole process very easy. Everything was flawless.

 
 

Eulan H. - IN

Ali was helpful with everything and he was informative.

 
 

Mary M. - OH

Yana, Michelle, and John made the process easy for me as a first-time home buyer.

 
 

Vera P. - KY

I'm amazed at the patience and constant support!! I give all a huge thanks and I am so glad!!!

 
 

Deborah M. - CO

Very prompt and professional.

 
 

Sylvia P. - AL

McKenzie was the best with professional and friendly communications. She made me comfortable from our first conversation until the end of the process. She listened attentively and responded promptly. At no point during this process did I feel uncomfortable or uneasy about her directions. She is absolutely the best.

 
 

Rose J. - SC

Michael provided exceptional and very professional services doing business transactions in a timely manner. I hope that Michael will remain with the company. He made the process easy. The Telemarketing Center personnel very friendly and kind.

 
 

Alberto G. - NC

This is the second time that I worked with Leslie. She helped me with the refinance of my first home and she also helped me with the loan for my second house and it has been a pleasure to have worked with her, thank you.

 
 

Joy A. - OH

Excellent. Chris at Reliance First Capital was patient, caring, and kind. He walked me through each and every step and was always available for any questions or concerns I had for him. Even after hours he kept in touch with me to make sure the experience was flawless. If anyone is looking to refinance their household go to Chris, you won’t be sorry! He was such a blessing! Thank you for everything Chris.

 
 

Kevin M. - CT

Easy and stress-free experience. The entire loan process was stress-free and did not disrupt my day-to-day life. Everyone was wonderful to work with and easy to get in touch with. Everything was explained easily and I understood where everything was during the entire process.

 
 

Cynthia M. - SC

Nick was very patient with me answering questions and following up when I had more questions. Very capable young man!

 
 

Cheena B. - GA

Great experience. Even though there was lots of competition wanting to refinance our home; it was the professionalism, knowledge and rapport with Stephen that helped us decide to go with Reliance as the bank we refinanced with. He gave us options and allowed us to pick which one worked best for us. I will definitely be bragging about our experience and recommending him to our family and friends who are looking to refinance their homes. I just want to say thank you to Stephen for making this as seamless as possible.

 
 

Erlin B. - MD

Toi Meade is a very professional, caring woman. She helped me understand everything that was happening. The best. I highly recommend Toi Meade if you ever want to refinance your home.

 
 

Carol L. - RI

Brian was excellent.

 
 

Robert H. - FL

Outstanding loan officer. The professionalism and knowledge of their staff Edward Pellicane was absolutely amazing. I highly recommend to anyone looking for a lender.

 
 

Shaban S. - NY

Very helpful and knowledgeable. I would recommend. I have nothing but good experiences with Michael.

 
 

Gahriman B. - OH

Yana and Marta were awesome and helped with everything along the process.

 
 

Latawna J. - AL

Audrey did a great job!

 
 

Audrey S. - OH

Yana was very patient and professional, helping me on every step on my first home purchase. Thank you very much.

 
 

Gerald B. - MD

Reliance First Capital, LLC is by far the most trustworthy, professional and experienced company in the market. Alyssa Noelle Carbone treats you like family with respect and integrity. Always considerate and concerned with the customers' best interest as a priority. Alyssa N. Carbone and Reliance First Capital, GREAT EXPERIENCE.

 
 

Aistie F. - NY

Excellent experience. Andrew thoroughly explained the whole process and answered all questions we had. He was able to navigate us through any issues that came up and stepped up to assist wherever he could. His professionalism, knowledge and all of his help was much appreciated. Andrew is a great asset to the company.

 
 

Amanda B. - TX

Toi was absolutely fantastic with everything. Anything we needed done she did so quickly and any problem that came up she handled smoothly.

 
 

Michael and Ugonma A. - PA

We have known Bradley for about four years as Assistant sales Manager of Reliance First Capital LLC. Before 2021, my wife and I planned to refinance our home and use the cash out money for our home improvements. We called on many companies for help. Bradley and his team were one of the few companies we selected. After working with those companies for one month, we decided to stick with Bradley because of his character and working positive attitude. Bradley is a knowledgeable and honest Manager. He went through our refinancing plan, credit scores, the size of the cash-out money, and the kind of home improvements we planned to accomplish. In order to achieve our refinancing objectives, he restructured our refinancing plan into three phases to help us obtain adequate funding for our home improvement projects. We have gone through the first and second phases successfully. When he found out that some of our credit scores were below 600, Bradley and his Team asked for and received our full credit Accounts. They analyzed and made recommendations on some credit accounts that should be paid off in order to boost up our credit scores. In addition, they gave us tips that would help us improve our credit scores in the future. We want to say that this team's dedication to us as their customer is awesome and we are thankful to Reliance First Capital LLC for having such capable and dedicated professional staff, who are honest, reliable and willing to go the extra miles to help customers like us achieve their refinancing objectives. Please, give our high regards and thanks to Bradley and his team. Thank you.

 
 

Kenneth A. - TN

Sheila was very helpful. She made every process easy.

 
 

Jesse F. - NC

Jason was outstanding as our Mortgage Analyst, and we also appreciated the professionalism of Anzhela as our primary Loan Processor. Reliance has clearly set the bar in disrupting 'lazy banking' by conventional banks with a commitment to outstanding customer service, innovation in underwriting approaches, and highly competitive products and rates. It was truly a pleasure to work with the Reliance team, and I would gladly recommend Reliance as the first stop for anyone looking to secure a great mortgage product - especially entrepreneurs and others with successful but unconventional financial profiles!

 
 

Cheryl T. - AL

Sonny has worked with me 3 times, I wouldn't choose anyone else! She helps me more and encourages me. She has helped me survive being a single mom. Thank you so much.

 
 

Danielle J. - NC

I cannot say more great things about Toi, she was friendly, experienced, and thorough. This was my first time buying a home and she made sure to explain every single step along the way. She made me feel completely at ease and I could not ask for a better mortgage analyst. She was available night and day and made sure there were no delays on the company's end to ensure a smooth and easy buying process. Anytime I am purchasing a home I will make sure to contact her and you should too!

 
 

John A. - GA

Easy process. Working with Corey was very easy and super-informative. I knew my options and what was going to happen every step of the way because he made sure I knew every angle of the process. I highly recommend him.

 
 

Katelyn C. - OH

Yana, Michelle and all of the staff in the office kept us informed on our loan process and responded quickly with any questions we had. They were friendly, knowledgeable and a pleasure to do business with. Well Done! Keep doing what you are doing.

 
 

Jimmie A. - GA

Paul is a great person and very helpful. He puts the client first.

 
 

Juan E. - MA

Philip, my Mortgage Analyst that I talked to from the beginning, was so nice and exceptional. Also Yasmine, his assistant, was very very nice. The person that I spoke with that took the last information needed was very professional. Starting with Philip and Yasmine I felt cared for and respected. I will refer them to any of my friends and family if they need financial assistance.

 
 

Ira G. - KY

We worked with Sonney at Reliance First after looking at several different lenders. Our experience was great! Communication was excellent, she made sure we got the best rates possible, and found the best fit for our budget and our credit. I would recommend Reliance First and Sonney to anyone seeking to buy or refinance a home!!

 
 

Gretchen P. - PA

Genna went above and beyond. She returned our emails and calls immediately even when out of the office. She always provided a detailed answer to a question or explanation. Her team was amazing!

 
 

Sidney E. - VA

Alex was always very courteous and helpful through the whole process.

 
 

Robert C. - NY

Very excellent and streamlined experience. Nick was one of, if not the best person I've dealt with we've financed plenty of properties and Reliance First Capital and Nick were so easy and pleasant to work with.

 
 

Gaylynn T. - AR

Fast and painless experience. Sean is very knowledgeable and patient as I was disgruntled, after speaking with other lenders, when I called him to talk about a line of credit loan instead of refinancing. After he explained everything in very easy to understand terms, I decided to do a refinance instead of HELOC, which I did not want to do when I first called. I would highly recommend anyone to call Sean if you are thinking about refinancing. Very quick and easy process as well, and he was always available when I had questions, or concerns. I can't believe I waited so long to do this! Thank you again!

 
 

Margaret C. - NC

Richard was extremely helpful, patient, compassion, and professional with handling our 2nd refinancing our VA loan. He was timely with returning our calls and answering our questions. Thank you Thank you goes to Rich to making this stressful situation less stressful.

 
 

Jacquelin C. - VA

We had what I feel would be a very unique situation with our refinance. I thought it was going to be a pain in the butt. The first company was not good, luckily Alyssa from Reliance First Capital contacted me asking if she could help "build" my wife and I a plan. She was very helpful and I felt no pressure the entire time. Have already and will continue to recommend. Alyssa was amazing, I have already recommended her to a friend. IF and when rates go down to 5% or below my wife and I will def. refi again with Alyssa. I have recommended Reliance First Capital to a few people, but I do not know if they want their name out there yet. When they do I’m sure they will be in contact.

 
 

Bianca M. - LA

Rose was great!

 
 

David V. - FL

Educational and encouraging in communicating the company's goal and sharing my position and values. This is the type customer service that brings people towards achieving your purpose. Very easy to work with. I am also sensing the support of the team that surrounded because of the proficiency and availability of the co-workers that created a solid team.

 
 

Delores M. - MD

Shawn was very professional and very courteous. Just great customer service.

 
 

Jeremy C. - AL

My experience was absolutely amazing. Audrey Morrell worked very efficiently and quickly. She was knowledgeable in every part of the home buying experience. She's a definite blessing. She got our mortgage closed in 15 days! That was from the application to the closing table. She will be my go to lady for any and all future purchases. I can't say enough good things about this woman. Very professional and classy.

 
 

Nikki B. - TN

With medical bills piling up, we needed a way out. I checked rates and knew we couldn't afford a new mortgage with the rates going up. I had mortgage companies calling me with high pressure sales pitches. When Sonny Davenport called me, as soon as she said mortgage I told her we were no longer interested, she asked why and I told her we can't afford it. She wasn't pushy like the others and told me she had several options for me if I was interested. So I gave her a chance knowing we weren't going to go through with it. But after listening to her and her options my husband and I decided to proceed ahead. She made us feel like family, not clients. She made sure we got the best possible option. She made everything easy for us. She even went further and explained everything to our son in law, who is in accounting and financing. We highly recommend Sonny Davenport at Reliance First Capital. We will never deal with anyone else. Thank you for everything Sonny, you are our miracle we prayed for.

 
 

Ernest S. - NC

Donna was great! Any problem we had or concerns she was always available. She was patient and really was with us step by step. Wonderful women to work with.

 
 

Thomas M. - RI

Donna was very helpful and on top of everything!! Very easy to work with!! She definitely knew what we were looking for and feel followed through. We will keep her in mind if there is a next time..

 
 

Lynn T. - TN

Michael was everything you would want from a loan professional. He was cordial and knowledgeable during all our contacts. He thoroughly explained each option he presented. He never pushed for a decision. I made my choices in my own time. This was very important to me. He even discussed the cost of my current homeowners insurance. I could not have asked for a more proficient and amicable agent.

 
 

Elizabeth M. - NY

Lance and his professional team [are outstanding]. He has played a significant role in success getting my loan. Reliance First Capital is a fantastic company that really cares about the customer. Lance exceeds my expectation there aren't enough starts on rating scale above that would reflect how valuable I consider Lance he has been my guardian angel in this process. Thank you from the bottom of my heart for all your guidance.

 
 

Anthony L. - FL

Paul was terrific...very thorough.

 
 

Nicholas M. - NY

I wouldn't have closed this loan without [Pooja's] EXPERT HELP AND KNOWLEDGE. No improvement necessary. She really knew her business and understood my situation.

 
 

Jennifer M. - MA

Preston was persistent, pleasant and informative. He was able to close a refinance that had many obstacles to overcome! Pleased. Thank you.

 
 

Lawrence T. - MA

[Corey] was the Best Ever!

 
 

Justin H. - TN

I answered a call that changed my life! Let me set the stage for you before I begin. I am in my 30's and my senseless spending in my younger days finally caught up with me. Though I was working full time, it was not enough and I began to fall behind with bills. I started using credit cards to make ends meet, but eventually those were maxed out. When a few unexpected emergencies came up, I took out any loan I could get approved for thinking I would pay it off as soon as I got paid, but that was impossible. On average, my account balance was so far in the negative that when my paycheck would hit, I would be lucky to be back at $0.00 balance. I do own my house and had a good bit of equity in it so I began to apply for a cash-out refi with a few different institutions. I mean, I was constantly getting calls and emails, so I figured with the amount of equity I had, I would be approved. Every lender I contacted eventually and went through the motions with were unable to help. Let's be transparent- My credit score. Well, the highest one was sub 500s if that gives you an idea. Debt to income ratio...98%. Credit was almost at 100% utilized and I had a few accounts that were actively in collections. To be frank, my credit was so bad that if a cyber-criminal stole my identity, I can guarantee they would give it back, apologize, and take me out to eat in pity. So now picture me sitting in my vehicle (that was 2 payments behind) just wallowing in self-pity begging God for a second chance to do things right. It was at that moment that my phone rang. I looked down and it was a number I didn't recognize and I assumed it was another debt collector. I gave up and planned on answering the phone to tell whoever it was that I had no money and they can do whatever actions they needed to do because I gave up hope. But this call was no debt-collector. I answered the phone and was greeted by a lady by the name of Maresa Welms. She quickly explained to me who she was and what she did and asked for the opportunity to help me. Being that I was just rejected by everyone, I laughed while I quickly told her how bad my situation was. Despite this, Maresa was not condescending or judgmental, nor did she treat me any different than when she first answered the phone. She told me that she really thinks she could help me find a way to use my equity to get out of the debt I was literally buried in. I paused for a minute and thought to myself "why not, I will just get rejected and my credit score can't get any worse either way" so I told her to go for it. She got some of my information and said she was going to look through everything to develop a plan to get approved and would call me back. I (with literally no hope whatsoever) said okay and wished her luck sarcastically. I did not think I would ever hear from her again until my phone rang a day or two later. I answered and, to my surprise, it was Maresa again. She informed me that she crunched numbers and spoke to her team and believed she came up with a solution that would work. Not only just work, but a solution that would get me approved for a refi, keep a substantial amount of equity in my home, pay off all of my unsecured debt and my 2 cars, while still being able to put cash in my pocket to establish a savings account for the future. I was shocked, to say the least, and thought that it sounded WAY too good to be true. At the same time though, I figured that things could not possibly get worse so I told her I was game and the process started. Maresa was there for my wife and I through every step of the refi process. She made herself available to us quite literally 24/7 and had suggestions or answers to any issues or questions that came up. It was customer service that I have not experienced in years. Her level of knowledge on the refi process was impressive but more importantly, her levels of empathy and compassion are unparalleled. Fast-forward to right now and I am a month or so ahead in all of my standard bills, have two paid off vehicles, and will be mailing off a check to the final credit card company this afternoon making me completely free of any and all unsecured debt. We put aside a few months’ worth of pay in a savings account and are planning on some home improvements soon! Maresa, words really cannot capture the amount of gratitude that my wife and I have for you. Your random call to me when I was essentially hopeless and ready to give up everything has changed every aspect of our life. I have learned from my mistakes (AND WONT MAKE THEM AGAIN) and have a second chance at a life, free of struggle and stress thanks to YOU! If you are in a situation similar to mine, please, give this woman a chance to do for you what she did for us. I will recommend Maresa and her team to anyone who is at the edge and feeling like there is no hope. Thank you again!!!!

 
 

Dina B. - AL

Deonte provided a very detailed explanation, was very professional, courteous, and friendly! Job well done! Thank you, Sir!

 
 

Ashley T. - AL

Audrey is simply amazing! She made the process of becoming a homeowner so easy. She very prompt, precise and knowledgeable about her job at hand. There wasn't a question I asked that she couldn't give me an answer to right away and I absolutely love that. No to mention the home buying process went quickly! Audrey got us to the closing table in under 30 days!!! Thank you so much with helping us!

 
 

Carrie B. - TN

Ruth Adams is awesome, I'm so thankful for [her] help.

 
 

Tisha K. - PA

Andrew Boico went above and beyond to help me throughout the process. He was patient and very thorough! It was an absolute pleasure to work with Andrew. Working with Andrew throughout my loan process was a pleasure. He helped me navigate a few tough situations with grace, was very patient and answered all of my questions. Andrew also offered to make himself available after hours if I needed anything while working on my application. I am thankful for his help and guidance. He exemplifies professionalism! Thank you.

 
 

Phillip H. - FL

I can't emphasize how good it was to work with Paul. From the beginning of the process it was evident that he knew all the right questions to ask and to guide me through the process. He was great working with me on what steps in the process to proceed and what my options would be. His constant updates never left me wondering what was happening during the loan process. He was truly special to work with.

 
 

Diana G. - MD

It was perfect!

 
 

Brett Y. - PA

Alicia was absolutely amazing to me. Quick respondence. Exceptional guidance. She made me feel like I was not one of her many clients but as if I was the only one. She referred me to an amazing realtor and my home buying experience was unlike any other. I closed on a USDA loan withing 30 days of even making the phone call to her. Bravo Alicia! I will definitely send others your way! What you did with me with others, because my experience was exquisite! Everything went beyond according to plans. Honestly words cannot describe the easy experience I had. I have no contacts at the moment but will 100% be sending them here when they arise. I closed within 30 days of making the phone call to get a pre-approval. I did not even have a home picked out yet. But with the best team between reliance first Capital and my realtor I found my forever home and could not be happier. The process was beyond easy for me and I am forever grateful!

 
 

Alese D. - NY

Pooja is really helpful, always available and incredibly smart!! Nick was on top of all the to do's and helped us a lot.

 
 

Bettie K. - GA

Brian was very helpful and kept me informed of the process.

 
 

Thomas S. - FL

My experience with Stephen has been great. Stephen provided me with a number of choices, explained the choices and helped me through the process. The time from beginning to end was shorter than expected. Any issue was addressed quickly and resolved.

 
 

Marvin C. - OH

Maresa was very explanatory on every step of the process and very courteous.

 
 

Margaret R. - FL

Cassandra and Lindsay, the whole team did a great job.

 
 

Robert B. - VA

Honestly, this process went so well, smoothly and quickly that I can't think of how to improve my experience with Reliance First Capital. Chad Kirschbaum was lead on this funding project and was exceptional navigating me through this process. I have never professed to be a numbers guy, but Chad was phenomenal explaining the entire process and how I would benefit in the long run. Ultimately, the purchase for which the funding would be applied, did not come to fruition. However, with the funding in place, I can now take my time and make a proper decision regarding a place to spend retirement. Chad was integral in making me feel comfortable enough to go through with this process. He was patient, informative and, most of all, available. He answered emailed questions at late hours in the evening when I was not expecting an answer until the start of the next business day. Honestly, I can cannot point at too many examples of that happening in my career. His knowledge, calm demeanor and above and beyond customer service is a credit to his professionalism and to the Reliance First Capital mission. Thanks so much Chad! In addition, I would be remiss by not giving a shout out to Carolyn. Although my dealings with Carolyn were not as lengthy as with Chad, she was amazing walking me through the final processes up to closing. She was amazingly informative throughout a confusing couple of days. I thank all of you! I found your online presence, i.e. electronic forms, documents and other items easy to navigate and understand. It is a very smooth process for sharing bulk documents. Thanks for making that easy. At this point in time, I know of no one, but should the question arise, I will not hesitate referring a potential client to Reliance First Capital. From inquiry to application process, to closing and financing, this has been a smooth process. Mortgage Analyst Chad Kirschbaum was instrumental in navigating me through the entire experience. Reliance First Capital's online experience is easy to work with and is a resource saver as well. Many thanks to all who have had a hand in this successful application. Highly recommend this company!

 
 

Woodrow W. - AL

Jeremy answered all of my questions and walked me through the process.

 
 

Kelly B. - GA

Service with everyone I worked with was perfect.

 
 

Jon M. - GA

Aspen is an excellent and kind person with great service. Very personable. Lisa - She was quick to respond, knowledgeable about the process and she made the whole process very easy. Would definitely recommend Reliance First Capital. The process was smooth and fast. Everyone involved along the way was great. Funding was fast and closing was easy!

 
 

Melvin Lowrey - FL

Jim kept in contact daily.

 
 

Samantha B. - GA

Steve is awesome! Our family needed to refinance our home. Although times of uncertainty our upon us, Steve made the process as comforting and stress free as possible! Not only did he produce and perform on everything he stated, he made us literally feel like family! The process was also very quick for a refinance. He answered any question we threw at him and was most honest and straightforward with his responses! We cannot wait to work with Steve and Reliance again one day in the future. Awesome and comforting experience while making a huge decision to refinance for our family! Thank you Reliance and Steve Sasso!

 
 

Kenneth B. - NC

I was totally impressed with the services I received. James - Excellent Customer Services, Kept me informed Carolyn - Timely responds to requests and professional. Great experience from start to finish. I highly recommend Reliance First Capital!

 
 

Geraldine L. - MA

Vanessa Venus was nothing short of amazing through the whole process. Nick Fiore was also very good.

 
 

Sheila L. - SC

Julie Gild was beyond exceptional. She took me thru every step very professional and friendly. Thank you guys for everything you did!!! Julie at Reliance is the best! She helped through all aspects of the loan.

 
 

Sara C. - TN

Nic, Nicholas, and Michael were great! Whole process went very smooth!

 
 

Teresa B. - VA

Alyssa was great, always followed thru with us, very sweet girl who does great work, would recommend her to anyone - GREAT JOB.

 
 

Judy M. - FL

Bryan Carter was so helpful and considerate during the entire process. From the first phone conversation he made you feel like a long-time friend. He kept me informed of every step, even calling to say he was going to be away from the office the next day and wanted to know if I had any questions. I would recommend Bryan and Reliance First Capital to anyone. Bryan thank you so much for making this process so unbelievably easy. You are truly an asset to Reliance.

 
 

Mildred H. - NC

Henry is very professional and knowledgeable. Very sweet and outstanding. I don't feel that there is nothing that needs improved. Very outstanding process.

 
 

Paul R. - NY

Working with Chad Kirschbaum at Reliance First Capital was a pleasure. This was mine and my girlfriend's first home buying experience and it couldn't have gone smoother. We had tons of questions and we have a very busy work schedule, but he was always there to answer phone calls, questions, and help us every step of the way. I would definitely recommend Reliance First Capital to friends, family, or whoever has any mortgage needs.

 
 

Lois C. - AR

Great experience. I would recommend him to my family. Christopher was in constant contact the entire process, and I never felt alone and on my own, wondering what was going on. He even checked in after I closed the loan.

 
 

Felicien S. - OH

My whole family sincerely thanks you and decides to advertise everywhere. Cause you're exceptional at lending. Receive our congratulations. No suggestions but continue with the same pace towards everyone.

 
 

Christine T. - NJ

Vanessa Venus provides exceptional service.

 
 

Laurie M. - MI

This is my second Mortgage loan through Reliance, I worked with Ritu through both my loans She is the best, Ritu should be 10 stars. She is so professional and so devoted to what she does She is an amazing loan officer and I would recommend Ritu to anybody looking for a great loan experience She made me smile every time we spoke. Thank you sooooo much.

 
 

Gayle R. - MA

Very pleasant.

 
 

Marcel P. - GA

Chris with Reliance First Capital really went above and beyond for me and my family, helping us to refinance. And also to be able to pay off some debt. Our situation was so difficult, and all the other lenders were unable to assist us. Chris was truly a blessing in the situation that we were in. Chris and his team worked tirelessly to get our deal approved. I can't thank Chris enough for the amazing job he did for us. Chris thank you for everything you have done! Chris, Robert, and Jennifer were awesome.

 
 

Craig W. - FL

Edward Pellicane was very professional and made life easier for our refinance of our home. Very satisfied.

 
 

Michael P. - MA

Great people, on point. They made the experience easy very straightforward and honest. I would use again and definitely recommend them to my friends and family

 
 

Jennifer and Larry K. - VA

Vince provided us with outstanding service. The bottom line is that he genuinely cares for his clients. He exhibits boundless knowledge for the refinance process. I can honestly say he is a friend for life. Reliance First Capital justifiably proud of Vince for a job well done! I will continuously seek out family, friends and colleagues to persuade them to ascertain mortgage assistance from Vince and Reliance First Capital. [Vince has] excellent knowledge of the refinance process and is very optimistic, Vince assisted us through the entire process with great enthusiasm.

 
 

Stephen W. - NY

Bridgette was very good at explaining all my options and I felt very comfortable dealing with her. Everything was explained in plain English so I could understand the loan process. Even when I was passed along to the next step in the process Bridgette was always available to ask questions.

 
 

Tim T. - FL

Donna is Amazing at her job, there’s none better.. My experience with Donna was probably the best I have ever had with any lender, she was very professional, knowledgeable, and also very timely in getting my loan processed and approved. She maintained constant contact with me throughout the process and I am very pleased to have had the opportunity to work my loan through her. I would highly recommend Donna to everyone I know, thanks again Donna for a job well done. God Bless :)....

 
 

Jeffrey L. - OH

Dawn and Jennifer were great at their jobs!

 
 

Roselee J. - PA

Well, you know, this is the second time with Reliance. The first time we almost didn't go with Reliance until Joe gave us a call and I told him we were waiting for another company to call and I spoke with Joe and he said to give us a try and so we gave the company a try and we must just like the name Reliance. We must say you can rely on the company. They were there with you from start to finish and that's what we like. So we needed to do some more updates to the house so we came to the company a second time and everything is still good with the company. We say don’t change a thing. The company made it comfortable to work with. So let stop because I can go on and on about how good the company is. Joe was very good and very patient and very reliable and you can tell he is very honest.

 
 

Ray B. - NC

It was a great experience to work with Donna. Donna made the process easy for me. She was professional and kept me informed throughout the whole process. She went all out to help me secure my loan. I would recommend her and her team to anyone.

 
 

Darlene and Robert D. - FL

First of all please allow me to say Thank you to Andrew. He was so accommodating throughout the complete process. We had been considering changing from a HELOC program to Mortgage and happened to get a call from Andrew. We spoke regarding every aspect if changing. He took the info and called back to discuss what we should consider. Needless to say, was good for us. He was always available for all my questions and what was amazing was the time frame from beginning to end and how quickly we closed. It makes me feel good to give a positive response to a person that I feel really cared. I would refer to anyone that is interested in making a change. Thanks for everything. I am so happy to write this based on the experience with our loan officer Andrew Boico. From beginning to the very last day of completing everything he was there to assist. If there was a question a phone call was immediately returned. And trust what I'm saying, I had a lot of questions and he was always there. I would recommend without a doubt. Thank you Andrew for all your help and all your knowledge. My husband and myself were extremely pleased every step of the way.

 
 

Larry D. - FL

Outstanding Experience. Rachel Aul is definitely in the right line of work. Her people skills are beyond reproach. Outgoing personality, professional in all aspects. You feel like you're talking to long lost friend. She explained every option available which was a great help to me. Kept me updated during the entire process. I'm so glad I was fortunate enough to have Rachel as my loan officer. Absolute pleasure working with her. I was amazed how easy this closing process was, I had an outstanding advisor assisting me. Entire process took about 30 days to close. Highly recommended. Rachel is the best. Explained every option in detail. Outstanding people skills. Her personality and professionalism make her a perfect fit got this job.

 
 

Natasha E. - GA

Cassandra is spot on and goes the distance for you, her team Lyndsey right on up to Matt and Brian. Very professional while carrying for your interest. Hight recommended.

 
 

Andrew B. - FL

Dedicated, informative, knowledgeable! Andrew is absolutely amazing in his dedication and knowledge of his profession. One can tell he truly loves what he does which makes a huge difference especially in our situation. We were looking to refinance our home loan which had several very difficult challenges that would require someone who was not only knowledgeable but with the expertise of thinking outside of the box. We were turned down by others basically due to the amount of work and time it would take to do the loan, some said it couldn't be done. I had given up but my husband pushed on. Mr. Boico was an answer to prayer!! Mr. Boico was definitely very knowledgeable in the challenges our loan presented and sincerely dedicated in helping us. Mr. Boico kept us updated on everything and most importantly he was honest at what the outcome of each challenge could be. He kept everything in perspective without any false or overly hyped promises. Mr. Boico always returned our calls, no matter when or what time we called. Each time we spoke with him we had his complete attention, he never made us feel like a faceless file on his desk. He always made sure we had the complete accurate information on our loan process, there was never less than 100%. Mr. Boico worked to resolve the challenges and to secure the refinancing of our home loan beyond any expectations we had. We have and always will continue to recommend Mr. Boico. After hearing about our experience with Mr. Boico, an assistant at our bank was interested in contacting him regarding refinancing her loan. Mr. Boico, thank you so much for everything, you definitely made a huge difference for our family.

 
 

Tobie D. - GA

Great customer service. Edward Pellicane at Reliance First Capital is a wealth of knowledge in this industry. He took the time to explain the pros and cons of the finance options available to me and helped me make the best decision in what I was trying to accomplish. Great people person and not just a bottom-line person. Exactly what you're looking for in business relationship. Great customer service.

 
 

Estrella F. - FL

Absolutely out this world. [Stephen is] fantastic and willing to go the extra mile. Loved him, very professional, and wonderful. GOD bless him.

 
 

Lalit A. - PA

I had excellent experience for financing a property with Lisa Podorson. Highly professional and knowledgeable, prompt and understood my needs. Strongly recommend this organization.

 
 

Eric W. - NC

James has helped in ways that no one ever before.

 
 

Timothy J. - NC

Alyssa was extremely helpful throughout the entire process. She was knowledgeable and took the time to understand my financial needs in order to identify the right program for us. Thank you Alyssa for all your help as well as the others that were involve from start to closing. The process was seamless. Working with Alyssa Carbone with Reliance First Capital was a great experience. Though I had my doubt about the process, Alyssa was very knowledgeable and helpful from start to closing. Very quick and seamless experience.

 
 

Catherine R. - TN

Wonderful service!! Nicole always returned my calls, emails, and texts in a timely manner. Always answered my questions!!

 
 

Maria B. - PA

Service was excellent.

 
 

Larry D. - FL

Rachel is the best. Explained every option in detail. Outstanding people skills. Her personality and professionalism make her a perfect fit got this job.

 
 

Kenneth G. - NH

Justin was amazing throughout the entire process. Underwriting was always super helpful and responsive.

 
 

Diana R. - NY

Wonderful experience. My husband and I had a wonderful experience with Mike Attanasio, Assistant Sales Manager with Reliance First Capital! From the first time we were put in touch with him to inquire about a refi all the way to the closing, Mike was with us every step of the way! We are extremely grateful for our experience and for Mike for being so knowledgeable, patient, kind and professional throughout the entire process! We strongly recommend him for all your mortgage needs!

 
 

Nicole S. - MA

Chad truly went above and beyond, even calling me on a Saturday morning to address a question I emailed the night before. I felt like he had my best interest at heart and he was never pushy, unlike other mortgage brokers I spoke with.

 
 

Shannon F. - FL

a very smooth transaction. He was very accommodating and always available to answer any questions I had. Even after the closing, I was still asking him questions and he followed up right away. When I do another transaction, I will definitely be contacting Stephen. Thank you Stephen for such a great experience.

 
 

Maisie P. - PA

Nice and professional.

 
 

Mary M. - NY

Michael really made the whole process easy. He was easy to talk to, knowledgeable, eased my mind by answering my many questions. He truly is great representation of great customer service!

 
 

Linda W. - MI

Brent and Kelly helped me with everything all the way through. Both were super patient with me and very friendly.

 
 

Zach H. - MI

Great experience, fast communication, quick to close; process was very easy and easy to understand. Was not pressured to do anything I did not like, and was able to change what I did not like.

 
 

Caleb V. - NC

Bryan Carter was amazing to work with! Always so polite and made sure I was taken care of even with questions I had along the way. Will definitely be recommending him to those I know looking for a refinance.

 
 

Ugonma A. - PA

They are really very helpful and they are also dedicated to helping people.

 
 

Michael A. - MI

It was a very good experience. The process was simple and easy, the staff was great to work with and they answered all of my questions.

 
 

Theresa M. - NH

It was a great experience. Andrew was very easy to work with He returned all calls. Answered all my questions and the process was very fast. Would use him again. Andrew was very informative and listened to my needs.

 
 

Sandra G. - MS

Wade went the extra to ensure I was approved. I am impressed with Reliance and their experience and customer service.

 
 

Drew C. - NC

Frederick was very pleasant to work with. Answered any questions I had, and helped us through our hiccups that we had.

 
 

Herbert D. - MD

I would like to extend my sincere thanks for the outstanding way Oula handled her responsibilities as my contact doing the processing of my mortgage refinance at Reliance First Capital LLC. It is deeply gratifying to know that Reliance First Capital LLC, have personnel that demonstrate such a sense of responsibility and enthusiasm in carrying out their daily contacts with its customers. The extra care and pleasantness she showed in talking care of my needs is to be commended. Her attitude, kindness, knowledge, and level of performance have marked her as an outstanding asset and a credit to Reliance First Capital LLC. It is a pleasure to express my appreciation to her for the exemplary customer service she showed.

 
 

Perry P. - NY

Andrew, very courteous. Helpful always. ALWAYS got back to me in the fastest way possible.

 
 

Danny H. - VA

Great experience! Easy process. Friendly staff. Kept in touch with me and updated me every step of the way. Always responded to my inquiries and within a short period of time.

 
 

Shirley G. - GA

Pooja is an incredibly smart and intelligent woman who helped me figure out my goals and how to achieve them. She was patient at times when I felt overwhelmed and seemed to understand my anxiety. She proceeded to inform me of my options with no pressure, and then reassured me when making my final decisions. She was great! Thanks, Pooja!

 
 

Katie W. - GA

Excellent experience. Paul Sorrentino from Reliance First Capital made our refinance experience seamless. He checked in on us daily and we were never in the dark or wondering what was happening or where we were in the process. He was also kind, respectful, and easy to talk to. We would recommend Paul to anyone! He was awesome!

 
 

Christine M. - PA

Nicholas was especially professional and very personable and extremely easy to work with during the entire process. I was actually working with another lender and they were moving too fast and I didn't understand some things with the loan they proposed. But, Nicholas took his time with me and walked me through every process with the website and the paperwork that needed to be submitted. Roberta was also very responsive and she got things done quickly when I needed to get certain paperwork. I would definitely call Nicholas and recommend him to any of my friends or family that were looking to get a loan or refinance. Thank you Reliance First Capital. I hope my loan stays with you and I am looking forward to working with your company. Nicholas was so nice and he took his time explaining how to work with the website and helped me understand how to upload my documents. He reviewed everything submitted in such a timely manner. I feel so close to him because we worked together on the phone almost every day for a month. My loan involved some difficult situations and Nick helped me with every step along the way with a home equity loan I wanted to pay off and a with solar panel company that I needed paperwork to proceed with my loan. I would recommend Reliance First Capital and Nicholas Eberwein to my family and friends. Call him, you won’t be disappointed.

 
 

Shirley N. - NC

Henry was very helpful, professional, and knowledgeable and dedicated to the end of my loan processing. He made sure that I understood all the requirements, what was required of me to obtain the loan. He also explained all the documents to me as well. Anzhela, also was very helpful as well. I definitely appreciate Reliance First Capital assisting me with my loan. Your loan processing is very good. There are no hidden clauses or requirements.

 
 

Krishmatie R. - NY

Excellent manners, very knowledgeable and people friendly.

 
 

Teresa E. - VA

Rachel is awesome She kept me informed and was very courteous.

 
 

Glenn W. - NY

Steve was literally "all over it", great job Steve!!!!

 
 

Albert M. - NJ

Mike Attanasio gave us a call after a disappointing experience with another bank. From day one he was very attentive and efficient. He guided us through the entire process with daily phone calls and updates. In addition, Reliance First Capital offers quite competitive interest rates. Overall a seamless experience in getting a cash out refinance for our side project.

 
 

Weldon J. - AL

Everything went smoothly. We have no suggestions at this time, we enjoyed working with Mr. Curry.

 
 

Patricia H. - NC

Alyssa stuck with me the whole time and did a fantastic job with her knowledge and kindness ability. Knows her job and does it very well. A great asset to the company.

 
 

Amy C. - PA

Alicia and Alex made the whole process from start to finish. They answered all of my questions and made everything easy to understand. They returned calls quickly and were extremely professional and nice. I really appreciate both of them for making the process as simple as possible.

 
 

John J. - SC

Wendi is a dedicated Mortgage Analyst. She will help you with short term needs and long-term goals. She truly enjoys helping borrowers through every step of the way. She has a 5-star rating. Thank you for the birthday card.

 
 

Jerry S. - MA

The best so far. I had been trying to refinance for over a year and had actually given up until I started working with Ritu. She was so awesome and was with me all steps of the way and even at one time I had given me but she was so positive and worked to make all the numbers come to pass. So gratefully for her. I recommend her 100%.

 
 

Kimberly S. - OR

More than a loan officer. Stephen was exceptionally easy to work with and made himself available to me all hours even when on a family vacation in Italy. He truly went above and beyond what was required. He is honest, genuine and I would recommend him to any and all looking to buy or refinance a home. He gives a 120%. You won’t be disappointed. And he actually became my friend during this process and we are still in touch. AAA Plus.

 
 

Eunice G. - KY

It's a long process but everything is fine because of courteousness, honesty and excellent services.

 
 

Rose O. - TN

Aspen was great. I'm a lender myself and fully understand this make things more... challenging, basically I can be a pain in the behind because I want to manage my own file as if it were one I originated. Aspen was patient and kept in touch.

 
 

Sharon C. - TN

I hope everyone has the same success and stress relief with their dealings with your company. I can't tell you enough how you and Reliance First Capital have made my and my family's life so much better! Thank you so much for ALL your help! You have been amazing!! I wish you and your family a Merry Christmas and a most Blessed New Year!!

 
 

Luther G. - NY

Rachel is extraordinary. She walked us through every step of the way, even when we hit bumps along the way. Glad to have her on our team!

 
 

Kay C. - NY

Eric Barreau and his team were professional, very knowledgeable, patient and supportive throughout the entire process. Could not ask for a better experience while buying the home meant for us. Thank you Eric Barreau and Reliance First Capital team.

 
 

Megan R. - OH

I really don't even know where to begin with how helpful and patient Rachel was with me through my home buying process. I had so many obstacles I had to overcome that some days was so overwhelming. Home buying as a single mom was a bit more challenging then I could have imagined, but Rachel never made me feel alone. She was always there to work her magic and find a way to make the process less stressful and easier to achieve. Questions and concerns I had was answered very quickly and there was never a concern of "fine" print that I may miss. I worried at the beginning that doing this alone may get me wrapped up in a deal that might not end up being comfortable to me but she assured me that we wasn't closing any deal without knowing that I was completely happy with the decisions. I hope to utilize Rachel's excellent knowledge and services for future purchases and I highly recommend her to all my family and friends.

 
 

Leola J. - CT

Everything went as expected.

 
 

Adam F. - OH

Rachel is responsive, courteous, and knows her stuff.

 
 

Michael M. - KS

It was a good experience. I was surprised at how seamlessly the process functioned from setting up the loan, appraisal, and closing entities. Reliance, Timios, and the appraisal service worked very well together, communicating where we were in the process and what to expect. There were no surprises from the beginning to the end throughout the entire process. Sean made all aspects of the experience easy, answering questions promptly with professionalism that was really appreciated.

 
 

Maria B. - FL

I had the pleasure of meeting and working with Oula when I refinanced my mortgage with Reliance First Capital. She was very attentive, detail-oriented, knowledgeable and extremely helpful, always available to answer any questions I had. From start to finish, Oula exceeded my expectations and made the process VERY simple and quick. She is the best at what she does!

 
 

Andrea S. - KY

You made the refinancing process almost enjoyable to me. That is a compliment btw! I normally don’t have that big of a part to play in these types of procedures, definitely don’t initiate them. There are times, not often, you meet or speak to someone who you feel you already know and have for some time. It might be me being gullible, but you know what, it’s all good cause I like it when that happens!

 
 

Ana L. - FL

Showed respect and explained every detail of the loan. Even though I know isn’t going to through I appreciate his support.

 
 

Yveline L. - FL

My experience with Ritu has always been positive. She is focused, knowledgeable and goes above and beyond my expectations. She fought my winning battle. I want to say Thank you to Ritu and her Team. Job well done. Alan, thank you for your professionalism, your patience and tenacity. It was a pleasure. Job well done. I wish you all the best. Happy New Year to you both.

 
 

Dan F. - NY

What a gift. I had plenty of bills and plenty of equity and a good credit score. I considered a line of credit but was very concerned about the variable rate and who knows what will happen 10 years from now. Corey helped me leverage that equity and pay one payment at a fixed rate. I’m not worried about the future anymore. All through the process Corey made me feel comfortable. No high-pressure sales just, explanations and help with the process. I’ve had many loans and many properties before, Corey made this one the easiest!

 
 

Marcelyss M. - PA

Yes I was happy to work with them. They made me feel assured that I was making a good decision and that they weren't trying to pull the wool over my eye sorta speaking. I enjoyed the interaction and felt at ease.

 
 

Bryan B. - GA

Excellent service. 5 star treatment from Sonney Davenport.

 
 

John S. - SC

Josh was very helpful in keeping me informed of the status of our loan.

 
 

Duante S. - NC

Toi was and is outstanding. She did everything I ask for and more she set me up to purchase another investment property later this year so I will be recommending her to friends and family.

 
 

Norma A. - NM

I have worked with customers for over 30 years and as the time has passed I noticed customer service was no more but, these two amazing professionals proved me wrong. I greatly appreciate the transparency and their follow through every step of the way. Thank you Jim and Carolyn, you all are amazing.

 
 

Dana M. - NC

Regan Rutledge was exceptional. He was very kind and had great knowledge of the products he offered. I felt like I was in great hands with Regan. He guided me and kept me so informed every step of the way. I thought the process was very quick and painless.

 
 

Kevin W. - FL

Debra Keger provided exemplary service throughout the process. She kept regular contact, kept us informed and made sure things moved along. I've done many mortgages and this was by far the most pleasant and smooth.

 
 

April F. - KY

Matthew is a rockstar!! He answered every question I had and was always available to help me.

 
 

Larry and Hilda M. - VA

Wendi and Michael we just wanted to send a quick message to you both and thank you for all of your time and help in getting us our mortgage loan through VA. You guys not once hurried us on anything, you were patience with us while we were trying to get our water issue fixed so we could get it passed. Which we should have done years ago. Your company was so pleasant from the get and we so appreciated that. We want to wish you a wonderful and blessed Christmas and a safe Happy New Year.

 
 

Jeff A. - NC

Great at what she does. Donna was awesome. She was always available throughout the loan process. I think she works 24/7 because even on weekends and nighttime, she would return emails or a phone call. Donna was very thorough when explaining what paperwork I needed to supply, unlike some other lenders who constantly ask for the same paperwork over and over again. Donna made this transaction almost stress free. I will definitely use her services again whether it is for a future purchase or refinance.

 
 

Abigail C. - CT

Awesome experience. I just want to say that a few loan officers called me and I didn't feel comfortable making a decision. I felt as if they weren't in my shoes and I felt a lot of pressure. Then Ritu contacted me. And for some reason she understood all of my worries and I felt as I can trust her as she guided me thru the process. Her kindhearted and very soft spoken voice made me feel as if we were family. Ritu is awesome! Thank you for your patience with me. I appreciate you.

 
 

George B. - NY

Donna Titone was very helpful in our refinancing our mortgage. She returned our calls promptly and solved our little glitches along the way. I would highly recommend her.

 
 

Elie S. - GA

Rachel is amazing! I was very impressed with Rachel Andrew, she is such a professional, she worked with me throughout my refi mortgage loan, she answered all my questions and was very kind and helpful. Everything went smooth at closing. I got all my demands met and she was honest and candid with me. She is a great Senior mortgage Analyst at Reliance First Capital. she knows her job well. I was very lucky to work with her. She is Highly recommended Thank you Rachel for your super help!

 
 

Florence P. - NJ

Michael was fantastic to work with during our recent refinance. Mike stayed in constant, close contact with us through every step of the process and explained each step thoroughly, going above and beyond. Mike is a knowledgeable and professional agent who is detailed and honest in every way. I would not hesitate to recommend Mike to family and friends in the future for all their mortgage needs. Nicholas was also excellent, professional and helped us through this process. We don't have anyone at the moment but will definitely use them for vacation home process and refer them to family and friends. Thank you Reliance!

 
 

Diane S. - VA

Exceptional service from Kevin Wood, we would highly recommend all the staff involved with our refinancing.

 
 

Terrell P. - NC

I truly loved the professionalism and dedication of the entire team. They made the entire process smooth and enjoyable.

 
 

John B. - RI

Clone Rebecca Lindsey, she is the glue that held this deal! Very professional and knowledgeable. Rebecca Lindsey she walked me thru and she understood my goals and together we have a plan. She is the best you got!! Rebecca Lindsey is the diamond in the ruff! She knows that business, I learned so much from her and she has an amazing ability to explain this process so I completely understood . I love her business savviness if that’s a word! Lol! She is very good at her job! She needs a raise! She is a rising star. My son and daughter will be ready soon and I want Rebecca to handle their experience.

 
 

Rhonda S. - SC

Damen had a family emergency in the mist of my closing, Rhonda and Amanda stepped in to make sure that my process continued smoothly. All three really are team players and a joy to work with.

 
 

Mandeep P. - PA

Above and beyond. Ritu was friendly, professional, knowledgeable, and proactive in every step of our mortgage process. She went above and beyond and made a complicated process, simple for us. We recommend and support her, 100%. Would definitely recommend to anyone I know who is in market for any mortgage related services.

 
 

Joanna and Michael W. - TN

Perfect experience from start to finish. Temi was excellent. Made me feel comfortable and transferred me to Victoria. We were no longer considering refinancing because of the higher rates but her conversation led to us starting this process. So impressed with the professionalism and efficiency of everyone with me spoke with at Reliance First Capital. Anyone I learn of needing a mortgage will be referred to Reliance Mortgage. Extremely satisfied and impressed.

 
 

Lisa S. - NY

Pooja is very knowledgeable, professional and a great asset to your company.

 
 

Kathleen B. - OH

Christina does a fantastic job for all my clients, she is on top of it from beginning to end. She holds the clients hand and explains the process. Thank you.

 
 

Rhona D. - NM

Hi Leslie, I really appreciate you taking the time and having the patience to deal with me and my situation yesterday. I assure you that if/when I feel that I can try again, YOU will be my first point of contact. You let me know that I was more than just another number to you and you made me feel like you were looking at my situation as an individual and not just another account. I can't say enough about how much I appreciate you, your kindness and your advice and words of wisdom! I don't know how much you are making, but if you are that good to all of your clients, you definitely deserve a raise! I hope to work with you again in the future.

 
 

Jack W. - TN

Jared Neff has always been there for us to let us know what position we are in and what he can do for us. He is proactive. Please give Jared a raise. He has done two refinancing processes for us. The process was quicker than anyone expected. Thanks Jared.

 
 

Elena M. - MA

Stephen worked very hard to achieve my goals. Very personable. Every obstacle became a challenge and gave him a determination to search other avenues.

 
 

Yuneka B. - NC

Liz went above and beyond. Very friendly, always kept me updated, always super informative. Liz was phenomenal.

 
 

Edward P. - LA

Melissa was very patient with me because I know I worked on her last nerve. Keep doing what you're doing.

 
 

Richard W. - PA

Mary is polite and knowledgeable also very professional. I will recommend Reliance first capital always...

 
 

Willis D. - OH

This was the best experience in obtaining a mortgage we have ever experienced. Application, approval, processing, underwriting, and closing all without a single problem. If there was a problem Nicholas and someone else from the team took care of it asap!

 
 

Rebecca W. - NY

We would like to bring to your attention what a great employee you have in Andrew, in case you did not already know. He really made the refinance process seem easy. He was so nice and made himself available to us at any time for questions. Andrew was always professional, but also made us feel at ease. He was so good, even though we found comparable offers, he was one of the reasons we chose Reliance. Bristol, who came to our house for the signing was also great and professional. You have an amazing team in place. I hope you and your family have a wonderful Thanksgiving and holiday season.

 
 

Jerry F. - SC

You guys were great on ever part of this process. Caleb and Michael were very informative and attentive to my questions.

 
 

Patrick M. - MA

Excellent service. Answers questions well. Fast service and efficient service. Steve was knowledgeable and explained the process of closing of the loan.

 
 

Sylvia Y. - AL

If anyone deserves recognition it is Leslie. What a pleasure it is to work with such an amazing woman. Leslie guided me through every detail required to make my loan an easy process. It was quicker and easier than any loan I have ever done, because of her guidance, knowledge, and patience. She called every day to ensure me that things were going as planned and to see if I had any questions. If and when I make a move, Leslie will be the first person called. I will refer her to my friends, and she will always be number one. Leslie you are incredible, and I feel as if I have made a friend.

 
 

Tracey H. - OH

Good afternoon to Reliance First Capital for calling us at a time in our lives that we needed our prayers to be answered, we all know that life can always throw you a curve ball. The lord sent Carol Ann Austin to rescue us and advise us on things we could do to become financially stable, we appreciate her kindness, also her professionalism in this field of helping people to fulfill their dreams, with her help we have been able-to see the light at the end of the tunnel. Carol, please keep doing the work you do we are Grateful and Thankful, please keep her around she is a “Great Asset to your company. God Bless you Carol Ann Austin.

 
 

Karen H. - FL

James over-exceeded expectations throughout the loan process, he made it very easy to understand, smooth, and clear. It has been an amazing blessing to have James as our Mortgage Analyst. James is extremely professional. He made my day since day one, when he gave us the options. Good work.

 
 

Jennifer W. - PA

Thank you to all who helped me to secure this loan, keep up the great work.

 
 

Gina and Lou S. - NY

Donna has met our Mortgage needs for many years. This is the 3rd refinance with her. Donna is very good at offering a product that will really suit your needs she is very thorough and works hard to customize your loan to your needs. I would and will use Donna for all my future Mortgage needs. :)

 
 

Carolyn M. - TN

We really enjoyed working with Rachel Andrew. She was so helpful with information we needed all along the way and always addressed our questions in a very prompt and courteous manner.

 
 

Steven W. - FL

Rachel clearly and easily explained things that I didn’t understand like points and how they work. She always took my calls and went above and beyond to make sure I understood everything completely. Give Rachel Aul a raise.

 
 

Calebbrum B. - OH

Highly Recommend!! I had the pleasure of working with Rachel through the process of purchasing my first investment property. She was very informative, easy to work with, and always fought for the best deal (interest rate). I truly enjoyed working with her and the Reliance First Capital team through the process and plan to use them again in the future once we decide to purchase our second. Highly Recommend! Working with Reliance Capital was a super easy process and a great experience. Rachel Andrew is now my go to when it comes to mortgage loans and any other type of funding!

 
 

Gregory D. - NJ

Vanessa was very helpful and she had a lot of patience with me throughout my entire loan. In the future if someone is looking for a good mortgage company I will let them know about you guys.

 
 

Bruce N. - KY

I want to take the time to thank Jamie for her excellence and professionalism through the whole process. She was very polite, always got back with me whenever I had questions. I am sorry if I was a pain in the butt but I had a lot of questions due to this was our first time. I don't usually do this but thumbs up to Jamie Fisher Dilenschneider and job well done Thank you for everything.

 
 

Beverly B. - OH

A J did everything right and she explained everything to me.

 
 

John C. - AL

Awesome experience. Mike Attanasio, my mortgage analyst, provided me with a great experience from start to closing. He always seemed to make time to answer any questions that I had. I would definitely recommend him to anyone looking for mortgage solutions. Awesome customer service throughout the entire process. Mike Attanasio, my mortgage analyst, provided me with a great experience from start to closing. He always seemed to make time to answer any questions that I had. I would definitely recommend him to anyone looking for mortgage solutions.

 
 

Shachresha W. - AR

Carol Austin is so amazing! She educated me about the services and walked me through each page of the application. I was extremely happy to have her as my point of contact for this process. Thank you, Carol Austin, to you and the team for making my experience so wonderful!!!

 
 

Carolyn J. - NC

You all did very well.

 
 

Katherine D. - MI

Myriam Taylor patience and understanding excellent customer service.

 
 

Robert C. - OR

Pooja Bhardwaj is an angel and amazing at her job. Pooja Bhardwaj is excellent and the only one that I want to deal with and as soon as the rates drop 3% I will be expecting to here from my angel Pooja Bhardwaj again.

 
 

Ricardo P. - CA

Myriam is very helpful and professional, she kept me informed throughout the loan process, and had the answers to all my questions. I would definitely refer Reliance First Capital and their whole team that worked with me to make my loan process possible.

 
 

JJ H. - FL

I worked primarily with Bryan Carter a Senior Mortgage Analyst. Although I needed a small loan relative to the total value of my property that was already paid off, it needed to be customized to enable me to consolidate debts pay off other loans and make home improvements. Most lenders were not flexible to work with, but Bryan really listens to clients, tries to minimize the hassle factor responds timely to information requests and works thru the details to get things resolved. He has a positive, friendly and responsive personality and he tries his best to please customers. I would use him again if I needed a customized loan that required an astute loan officer. Bryan Carter a senior loan analyst has a can-do attitude. While other firms could not work with the customized needs I had for a home mortgage, Bryan's can-do attitude never faltered. I was very pleased to work with him and the results fit my budget and financial goals. Not only is Bryan good at his job but he has a great personality.

 
 

Michael G. - TN

Sonney was very good at what she does.

 
 

Alyssa P. - NY

Taylor was very helpful and kept us well informed of what was going on.

 
 

Catherine C. - NY

The process was fast and easy Andrew was very professional and kind, he answered all of my questions and he actually called to make sure all went well for me after the process was complete.

 
 

Mukta R. - NJ

Edward walked us through the entire process, literally did a lot of "hand holding" as we were new to the entire process. He was very consistent, and his follow-up and follow-through skills were impeccable. He was always available and guided us literally every step of the way. We honestly would have been lost if he didn't assist us with the process. We truly got lucky when Edward Pellicane was the one that was in charge of our account. He made the entire process seamless. Nick was handling our loan towards the end and he also had amazing follow up and follow through skills. He was also a pleasure to work with, making the process seamless.

 
 

Chris S. - MD

Corey Forsberg did an exceptional job with the whole loan process. Everyone I dealt with did an outstanding job they all were very professional and helpful. I don't know of anything else you could do to make things any better.

 
 

Peter C. - NC

Sonney Davenport was awesome, so helpful and was there every time we had a question she great right back to us. Sonney Davenport was amazing!! Everything went perfectly.

 
 

Allan K. - TN

Awesome hello! Working with Ritu has been smooth and stress-free from start to finish! She is so professional, amazing and very knowledgeable of her work. She has made me realize my dreams and I highly recommend her for anyone. Great work Ritu!

 
 

Anita W. - OH

Brent was honest, fair and explained the process in such a way that made sense in regards to the way the loan was structured. He was great to work with. So were those that worked with him on this loan.

 
 

Douglas N. - TN

Great loan experience. The most excellent people to work with. Thanks for the help when I needed it. Would recommend reliance to anyone in the future.

 
 

Dean N. - WY

Ritu Sethi was exceptional! She made our experience memorable!

 
 

Jo Ann C. - NM

Thank you so much for your expertise and guidance throughout the entire process and helping me achieve my financial goals. Please take care and wish you the best.

 
 

CJ F. - NY

Amazing experience. Ritu was friendly, professional, knowledgeable, and proactive in every step of our mortgage process. She went above and beyond and made a complicated process, simple for us. We recommend and support her, 100%.

 
 

Sharon D. - NY

All contact was professional, pleasant, and friendly making me feel comfortable.

 
 

Wilbur M. - NC

Ruth was very professional and forthright! She represents the best in your industry! Ruth was very thoughtful with my particular situation. She helped identify problem areas I needed to fix with my credit and stayed in touch until I was able to complete my refinance with your company, but she's the real reason I returned to Reliance First Capital for my refi! She's a true professional and your company should consider itself privileged to have agents like her on your team! The very first and second time Ruth and I talked, she told me in the simplest way what I needed to do to correct my situation. She helped me get a lot more that my credit back...she helped guide me to a life of financial flexibility one again. Although it was only a few minutes but I paid attention! Thank you doesn't say enough!

 
 

Diann H. - PA

Andrew was AWESOME, answered all our questions and went above to help us. Can't say enough good things about him. Will refer him to anyone I know that needs a loan.

 
 

Rachel B. - TN

Rachel Andrews was amazing:) she was very thorough in her presentation she crossed every (T) and dotted every (I)...Answered every question? comment, and concern, and she made herself available whether it was a text or a return call. Rachel Andrew was there to assist us no matter the day or the time she always reached back! Her knowledge and skills are a great asset to the company as well! Rachel made us feel that our decision to go with Reliance First Capital was the best choice we could have every made! Thank you Rachel for all your hard work! You are the BEST and we wish you much success!

 
 

Michael F. - PA

Mary was amazing. Her team was great, I have done loans with multiple other companies that could not get this particular deal done. Mary is an ace!

 
 

Tracey B. - VA

Courtney and her whole team have been amazing throughout this whole process. My husband and I being first time home buyers we knew nothing about anything. And C walked us through it all with ease and even explained everything thousands of times for me to understand! The smoothest process I could have asked for! Thanks.

 
 

Illia A. - OH

Everything went so smooth, Yana, Alexandra, and Marta went above and beyond!!!

 
 

Angelo R. - NY

Steven Sasso is a very knowledgeable person who made the whole experience easy. The entire process was very easy … Steven and his staff made it that way. From the initial phone call to the last.

 
 

Dorothy B. - TN

Taylor helped us through a challenging refinance. Taylor soon became like a family member. He is kind, knowledgeable, and went over and above to get our home refinanced. I would recommend him to anyone.

 
 

Jennifer D. - NY

Cassandra Welter Is the BEST!!! We are extremely pleased with the dedication of the staff of Reliance First Capital. Cassandra Welter is truly the best. My husband and I shopped around to get the best rates for our recent refinance of our home, and Cassandra Welter not only provided us with a great rate but guided us and supported us throughout the whole refinance process. She thoroughly explained everything in detail, no matter how many questions I had for her. Cassandra Welter always answered my calls, and emails. She is truly a wonderful, professional, and supportive person, whom I recommend highly to anyone looking for a mortgage, refinance, etc.. Overall, we had a wonderful refinancing experience with Cassandra. You truly know her craft and exceeded our expectations of helping our family refinance an existing mortgage. Our refinance took longer than usual, due to the fact that our previous company neglected to tie up there lose ends. Through that process Cassandra and her team including Philip, never gave up on us, and saw our loan through to the end. I would highly recommend Cassandra's experience, professionalism to anyone needing financial advice. She is truly an honest, hardworking, and dedicated person.

 
 

James H. - NY

Highly recommend! Ritu was instrumental in my husband and I successfully refinancing our home. She worked with us around our busy schedules and patiently explained the process, and procedures. She was always pleasant, and I found her to be highly knowledgeable in her craft and a consummate professional. If you’re looking for a loan officer or mortgage analyst, I highly recommend Ms. Sethi. She will make the process as smooth as possible, and I am sure that you will be just as satisfied as myself and my husband.

 
 

Carol I. - TX

Tracey Schuelke was our loan specialists and provided lots of hand holding.

 
 

Terrell C. - GA

Pooja was very helpful, professional, personable, informative, vigilant and had great availability. If I was not able to reach her immediately she always responded back the same day whether by a call, email, or text and I greatly appreciated that. Pooja made the process smooth, told me what she needed from me and she went to work her communication throughout the process was phenomenal and she should be commended. I will definitely refer anyone to her that is in need of the services she provides. If only more companies had people like Pooja GREAT customer service is a rarity these days and when it is provided it shouldn't go unnoticed.

 
 

Nicole C. - MA

10 out of 10, would borrow again. Corey was a gem. He basically held my hand throughout the entire mortgage process and was so patient even when I contacted him out of office hours. He was quick to respond and explain things and all in all made this scary process much easier to navigate and understand. I can’t say enough about how happy we are with our current mortgage.

 
 

Juan C. - NC

Jazmine was very professional in all activities.

 
 

Christopher F. - RI

Great experience! Cory was extremely helpful with this whole process. Everything was smooth and he was always willing to work with our schedule which is pretty hectic. Even when we had some bumps in the road on our end, he always found a way to make this thing happen. Extremely pleased!

 
 

Kim F. - CT

It was such a great experience. Corey Forsberg made this experience so easy for me. He was very professional. And went way beyond my expectations.

 
 

Benjamin E. - PA

It was a good experience. The entire process was very easy. Brent was very friendly and easy to work with. Also very responsive to my questions and easy to reach.

 
 

Anthony L. - TN

James was great as well as the others that helped. You guys are very professional I recommend everyone to give you a call.

 
 

Darlene B. - NY

Taylor provided exceptional service from the beginning to the end. I feel He is now a member of my family.

 
 

Angel J. - OH

Amazing, Informative, Positive. Regina Katrina Rupnik was a blessing to us. She takes the time to fully explain what’s going on, what to expect, and reassured us the entire time that it was going to be ok. Even when we would call the next day haha. She smiled through the phone and really took the time to get to know us. Looking forward to future endeavors with her! Regina Katrina Rupnik is Amazing. Regina Katrina Rupnik Was simply the best to work with. We had a couple of hurdles in the way and she showed us how to easily overcome them. She never became stressed and took extra time to provide reassurance to us when we needed it. She maintained contact the entire time and some days was our personal cheerleader! I hope that she never loses focus on the amount of good she is doing for people! I look forward to working with you again in the future. I would absolutely refer Regina to any family or friend. Definitely someone to trust!

 
 

Sharon W. - VA

Cassandra and Roberta did an outstanding job with assisting me with this process.

 
 

Joseph C. - AR

Carol as an amazing agent. My family and I feel blessed to have had her guide us through this process.

 
 

Lisa G. - NC

Amazing experience with McKenzie Horne through our refinancing process!! Such a sweet, caring, and knowledgeable lady!! McKenzie helped find the best program for our needs. Our experience was very pleasant from the first phone call to the last. McKenzie Horne is a one of a kind, sweet, helpful, and knowledgeable lady. It was a great pleasure working with her through this whole process! I will be recommending her to everyone for this service!

 
 

Eric B. - PA

Had a great experience because of Michael Attanasio. He is very easy to work with and very competent at his job. Mike always made himself available (nights and weekends) and went above and beyond to get me through the refinance process on my schedule. He is very informative and explained all the processes in terms I could follow as well as walking me through the items I had issues with in a timely professional manner. I recommend Reliance and I 100% recommend Michael Attanasio; he's the best.

 
 

Barry B. - KY

Leslie was wonderful to work with and we appreciate her great customer service!

 
 

Michael L. - OH

Jana Nersesov and her team helped us out a whole lot. She went above and beyond and she also went out of her way to help me, my wife and our kids out. Thank you again Jana Nersesov

 
 

Mary N. - MA

Great Customer Service and very helpful in determining loan product.

 
 

Christine O. - WY

Oula always does an amazing job!

 
 

Juan M. - DE

Corey Gavin Forsberg-mortgage analyst and 1st point of contact. Did an excellent job, keeping me informed, returning all my calls and helping me understand the process. Carolyn really put me at ease during the underwriting process. Explaining exactly what was needed and ensuring that the process went smoothly. Two very nice people.

 
 

Prudy S. - PA

My initial contact at Reliance First Capital was Lisa Podorson, who began gathering information from us to process our mortgage. Even though we were in a great financial position, many documents were required and was sometimes confusing. Lisa was my "go to" person throughout the process. Even though three others were involved in various steps of the application, she was able to answer all of my questions and clarify where we were in the process at any given time. I was never made to feel that any of my questions were nonsense. She was very patient. We closed on our home while out-of-state on vacation. The whole process went smoothly, thanks to Lisa and the rest of the team.

 
 

Jessica A. - PA

Great experience overall. Very personable, communicative and helpful! Paul and his team did a great job and I would absolutely recommend to anyone looking!

 
 

Jayne M. - TN

Brian was my Mortgage Analyst and he explained what was needed and was extremely helpful. He made me feel comfortable and never pressured. Jennifer also helped with moving things along quickly and she obviously did a good job. Thank you.

 
 

John D. - NY

My mortgage specialist Lance was extremely helpful in my home refinance there was a few hiccups but we were able to take care of them quickly thank you Lance and all at Reliance First Capital would recommend this company when rates start going back down.

 
 

Luis L. - NY

From start to finish the process was very easy going! My mortgage Analyst was very patient, knowledgeable and explained everything in detail! Making it very easy to understand! I highly recommended anyone who is planning on refinancing to check out Reliance First Capital!! 5 Stars without a doubt!!

 
 

Cynthia K. - GA

Wonderful experience. The process was easy and whatever was confusing was thoroughly explained to me by Ritu, who was knowledgeable and accessible.

 
 

Angelique J. - OH

Regina was excellent to work with!

 
 

Tammy C. - SC

Mark Reed was an exceptional man during our process. He always made me feel like he wanted to help me and never made me feel he was doing me a favor with negative comments. He was awesome. We needed this refi and was very very hesitant to do it. He knew and really helped explain why and what it could do for us. He was awesome. I had a very good experience with your company and would recommend you to anyone trying to buy or refinance.

 
 

Amanda C. - IN

Akim has helped me three times now with refis, he's a rock star. He’s on top of it and gets things done that need doing. Two thumbs up. When he had some personal time he needed to take, Matthew stepped up to the plate and knocked it out of the park. Stellar team.

 
 

David M. - FL

Awesome job.

 
 

Cathy B. - NC

Andrew was so easy to work with. From start to finish Andrew was amazing to work with. He made the process as easy as possible. We would use Andrew again in a heartbeat.

 
 

Sherry F. - AR

Carol Ann Austin and Jennifer Barnette both handled everything well!

 
 

Christopher Z. - NY

Excellent experience. Our loan officer was detailed and organized, provided a clear schedule of how the items would progress was able to coordinate with their internal staff the most effectively process our refi.

 
 

Steve G. - KS

Nicole was amazing to work with she always was prompt and courteous and made the process a breeze!

 
 

Jennifer H. - FL

I felt very well taken care of. Top notch. This process was something that I was not sure would end up happening. However, Andrew was invested from the start and I always felt as if he had my best interests in mind. He was accessible and always willing to clarify and make sure I was comfortable with each step. I would recommend his services anytime! Andrew, Carolyn, and Kristen all were in constant contact and always took the time to help and explain. Everything was great.

 
 

Theresa L. - MI

I loved working with Rachel Hitt she was very professional and kept me updated each step of the way. She was very patient when I asked her a million questions over and over, she also had a sense of humor and made me smile alot. I recommend Rachel Hitt 100% if your looking for a mortgage or refinance.

 
 

Adam G. - MA

Worked with Rachel Andrew, simply put she’s awesome always available and informed. Have worked with her on a refinance and a new home purchase. I highly recommend working with her! Rachel Andrew & Regina Rupnik were exceptional. They were always available, kind and helpful. I can’t say enough nice things about them.

 
 

Alexander R. - NY

Everyone in the process provided great customer service. I can't say enough thank you(s) to Cassandra for her guidance, along with her team. I'm grateful and much appreciated for the service provided. I will be in touch in the near future and after all the transactions have been processed. The best to all! I’m grateful for all of your assistance. Thank you!

 
 

Hinda M. - NJ

Mike at reliance mtge refinance was the most patient mortgage broker I have ever spoken to. he did this with a senior who knows very little about the computer. I would use him again and recommend him to all my family and friends. He made me feel as if I was family.

 
 

Joseph B. - VA

Rachel Andrew's from Reliance First Capital made our refinance easy and exciting at the same time. I will use her again in about five years without hesitation. My wife and I loved working with her. She's outstanding.

 
 

Louise B. - NC

Wendi is super helpful, and helped me achieve financial independenc.e Wendi did all the work. She shopped around for multiple options, and we were able to find a solution that kept the most money in my pocket. She is top notch!

 
 

Ernestine E. - AL

Leslie, Michael, Raina treated me as if I was FAMILY, they took me step by step and didn't leave until l got the full understanding.

 
 

Julio A. - NY

Everything was perfect. Donna was excellent in executing my refinance loan she was there every step of the way she would let me know every time i had to review papers and sign she was very helpful and knowledgeable she made this process very easy, thank you Donna.

 
 

Sara H. - NY

Donna stayed on top of all the refinance loan details and kept us informed. We finally refinanced our mortgage and worked with Donna. She made sure we had all of the cash flow needed to finance a major home remodel. She gave us options, kept us informed, ensured we locked into a good rate. She made a normally stressful situation seamless and was so responsive! We highly recommend working with Donna. We'll contact her again for our next project, for sure!

 
 

William S. - TN

Rachel did an excellent job of finding a solution for refinancing. Rachel Andrews went above and beyond to help me refinance my home. I was completely satisfied with the process and her ability to navigate thru the obstacles.

 
 

Gene S. - NC

Clourtney is fantastic! She's knowledgeable, friendly and supportive and works hard with you to get everything you need for your mortgage (for me, a refinance), reviewed, signed and delivered. I can highly recommend Courtney and Reliance First for any financial needs.

 
 

Yelena G. - OH

It was very smooth process. First time in my 60+ year I had this process stress free! Thank you Yana for excellent service! I will recommend you to all my friends and family!!!

 
 

Val J. - OH

Janna Nersesov was great to work with. She quickly answered all my questions and helped us to have a smooth transaction!!

 
 

George A. - VA

Very helpful, awesome to work with. No complaints at all.

 
 

Todd L. - GA

Nice overall experience. Really nice and painless process. Wendi was truly diligent, helpful, knowledgeable and caring for our mortgage needs. Recommended different approaches towards our loan needs and explained each of them in full so we could decide on what was best for us.

 
 

Linda N. - NJ

I recently received great advice and information from Lisa Podorson. She knows her business and brings a hopeful and positive outlook to what might look like a bad situation. This is the company I will always contact.

 
 

Oneil C. - NY

Great service. No delays or concerns with this company Sonny is on point with getting things done from start to finish. I definitely would recommend her.

 
 

Jason M. - GA

Debra Keger was an absolute blessing to work with. Any time you are messing around with your home it always makes me nervous. Debra walked me through every step and explained everything so that I could understand. She followed up with me several times during the loan process just to let me know what was going on. When I decided to look online for refinancing options, I was overwhelmed with calls from different lenders. The only reason I decided to use Reliance First Capital was because of how courteous and customer focused Debra Keger was. I had actually already started the process with Rocket Mortgage before talking with Debra. After speaking with Debra I felt a lot more comfortable with the whole process. Debra does an amazing job and I'm thankful that I had the pleasure of working with her.

 
 

Jason L. - NY

We worked with senior mortgage analyst Rachel Andrew for our refinance. She was very helpful throughout the process, and was always very responsive with any questions. I would work with her again exclusively as she does exactly what she says she will. Great experience, great person.

 
 

Janice K. - FL

Excellent experience all around. Thank you very much for your time and consideration.

 
 

Yvonne C. - TN

Leslie Nicolas- explained the various options to us. Told us what to expect during various times of our refinance. Leslie is very knowledgeable of what she does. Also very professional.

 
 

Tina C. - OH

Patrick Lee Germovsek was amazing. Let me start by saying this was my 5th attempt to refinance my house. I recently went through a divorce and so this loan was essential and extremely difficult. When I first talked to Patrick, he said "I can get it done." I remember laughing at him and saying... That's what the others said too. Determination, positivity, knowledge and communication are just a few skills Patrick brought to the table. I always knew where things stood during the loan process. Even after hours a few times, he was spot on. Patrick is the most knowledgeable, thorough, detailed and honest loan guy you will ever meet. I will not hesitate to recommend Patrick. Patrick... thank you for all of your hard work, your personality is gold, intentions are true. You are a very dedicated individual. I really cannot thank you enough. You definitely worked your ass off for this one.

 
 

Maryann L. - VA

Nicholas Eberwein and Amanda Mowbray helped me through the entire process in great detail and with very professional patience with me.

 
 

Anthony B. - OH

Have Richard Fisher handle all loans! My husband and I recently refinanced our home. After several phone calls I spoke with Richard Fisher. He has been amazing! I don't have the right words to fully explain our experience. Very friendly understanding and extremely professional. He truly will the extra mile for you. Called after hours weekends anytime you needed to talk or ask a question. I strongly suggest giving them a call and ask for Richard Fisher.

 
 

Terrie M. - GA

I am impressed with the service I experienced with Reliance First Capital! Rachel Andrew is AMAZING! She constantly stayed in contact with me, updating me on the process day by day, sometimes a couple of times within a day. She also constantly made sure I understood the process and answered questions whenever they raised. Reliance made me feel comfortable, I trusted that they had my best interests at heart. I would definitely recommend Reliance. They are a fabulous customer service orientated financial institute. Keep doing what you do Rachel!

 
 

David M. - FL

From the very first day I spoke with Cassandra welter over at Reliance First Capital. She was so polite and very understanding. She knew exactly what me and my wife needed to achieve our goals in refinancing! Great team work over at Reliance! Definitely a Five star

 
 

Ellen W. - NY

It was a very good experience working with Vanessa. I feel she went above and beyond for me. She’s very good at what she does. I would recommend her to anyone.

 
 

Robert G. - PA

Very satisfied. Was a pleasure working with Joe.

 
 

Laurie T. - SC

Bryan Carter: always friendly, expedient with communication and very knowledgeable about the entire process. He truly is a friend in the end. This is the second loan I have done with Bryan Carter at Reliance First Capital. I will not work with anyone else. He goes above and beyond to get to know your personal situation and provides the best opportunity for your needs. He is super friendly and fun to work with on top of it all which is a bonus. He's very trustworthy and that's hard to find in this industry.

 
 

Worth M. - TN

Reliance is the best, especially Ms. Horne. Mckenzie Alexandria Horn was the best loan officer we have ever had. She was there for us all the way through the process. We wish her much success and happiness.

 
 

Artis B. - AL

I normally don’t do telemarketing, but Ruth got me to listen.

 
 

Donald C. - FL

Brian Stetz was extremely knowledgeable and was able to help with understanding the refinance process.

 
 

Camille D. - NY

Ndae Radwan was AMAZING! She explained every step of the process. She was very patient with me in going through the numbers multiple times and she stayed in close contact with me throughout the entire process. My process went very smoothly.

 
 

Dawn & Bradley B. - VA

Alyssa Carbone is awesome and friendly and very knowledgeable. She is very easy to work with. We acted like we were family which was cool.

 
 

Douglas T. - TN

Everything went smoothly, no problems. Met my needs, I Highly refer them, they are very professional, curious and answered all my questions. They helped me with the right decision. The closing was all very professional and went quickly and smoothly, thank you for all your help in my financial needs.

 
 

Thomas C. - AL

Sonney Davenport was fantastic to work with. She makes everything simple and fast. This is my second time to use her and I would recommend Sonney and Reliance to everyone. Sonney was great! She made everything easy and was always available to answer questions and help out. I highly recommend using Sonney and Reliance.

 
 

Jill Z. - TN

Suzanne Horne, she was available and walked us through the entire process, we felt very safe through the entire process.

 
 

Barbara & Jeremiah M. - AL

Allyssa Carbone was very pleasant and made me feel comfortable to ask any questions. Michael, the loan processor, was quick, efficient and professional. They both made a complicated and sometimes difficult process very easy. They both made the process easy and quick.

 
 

David L. - MA

I have been extremely pleased with the overall process of my new loan. Corey kept in contact, answered all my question and concerns, and nothing was hidden. The most important part was that he remained honest with me. In a time I needed the most help, he was able to pull off the loan that was catered to my financial needs to keep me going. Corey I can't say thank you enough, but when my family and friends need a contact, I’ll be sure to pass your info along. You were great! Thank you again.

 
 

Chan P. - WA

Great Experience and made things easy. Made the process so easy to follow from beginning to end. Always gives updates on the process and ready to help when we need it. It was great and painless experience.

 
 

Monica Q. - NM

Outstanding customer service. Very professional.. Everything was perfect. Julieanna did an amazing job. Julieanna Gild with Reliance First Capital made our refinancing process so easy. She was knowledgeable and very informative. Thank you Julie for all your help. We truly appreciate it.

 
 

Rodney W. - VA

I was new to the process, Brad and his assistant made me feel comfortable.

 
 

Shamica B. - VA

My loan officer was Tracy throughout the entire process and has knowledge about the entire process regardless on whatever question I asked. She helped us tremendously to improve our financial situation with our mortgage refinance.

 
 

Michael S. - CT

It was a great experience. The entire process was easy and faster than I expected Patrick guided me through everything, he was very professional the whole way. Thank you for helping me with all my needs. I had a wonderful experience with Reliance First Capital, Patrick Germovsek and he did a great job I highly recommend him.

 
 

Dustin H. - FL

We've been trying to do this for a couple of years now. Mark was the best we’ve ever worked with. Prompt, thorough and understanding. He likes what he does and should be rewarded for his positive attitude. There was a day where I was tired and run down and his phone call pumped me up for the day. Awesome experience. Thank you.

 
 

Donna A. - FL

James and Carolyn assisted me. I am very impressed with their dedication to helping me achieve this loan. James was with me from the start and went above and beyond my expectations, Carolyn was extremely helpful and always followed through with concerns. They are both experts and a real asset to Reliance First Capital. I can't offer any suggestions as everything was handled in a very professional way. I don't know of anyone at this time. However, I would certainly recommend Reliance First Capital in the future.

 
 

Sharon W. - NC

Bryan Carter was one of the nicest people I have ever had the privilege of doing business with over the phone. He is very knowledgeable of helping get us the home equity loan we needed in a very timely manner. When I had a question he was right on top of it with the answer. I would recommend Bryan and Reliance First Capital to anyone. Thank you!!!!!

 
 

Richard S. - NY

Vincent worked hard to make the loan go smoothly.

 
 

Adrid M. - GA

Smooth process. I am so glad that Kurvin Dickson was my mortgage analyst. He was professional, and when comparing to other companies and mortgage reps, Kurvin's customer service assistance was outstanding. I had already given up, and I happen to tell him the reason why and he was able to follow up with his team, and provide me with options that helped me move forward with my refinance. I am so thankful for his assistance and best of all his professionalism.

 
 

Iris B. - CT

It was an absolute pleasure to work with Stephen. He made sure we were comfortable and informed throughout the whole loan process. He was knowledgeable and was able to answer any questions we had. Thank you again!! Stephen was awesome to work with, he went above and beyond to make sure our questions were answered and that we understood the process..

 
 

Karen C. - PA

All I can say is Ritu was amazing she is so helpful and was there to answer all questions I had. Thank you so much for being amazing!

 
 

Lakeia G. - IN

Everything was Awesome!!! York was outstanding! His turnaround times with his communications were outstanding! Mr. Moore made sure that my husband and I were kept in the loop every step of the way throughout the entire process. Anytime we had questions he was always there with an answer! Mr. Moore’s Customer service skills were outstanding! This was our second time dealing with Mr. Moore. As expected as from previous experience he was able to exceed once again our expectations! May God continue to bless him with the gift he has bestowed upon him! Thank you.

 
 

Stephanie F. - FL

I would use them again.

 
 

Steven P. - MA

Preston Wood is phenomenal! He explained everything clearly and kept us informed throughout the entire process. This is the second time working with Preston Wood at Reliance First Capital. He is awesome! He kept in touch with me throughout the entire process and promptly returned my calls or texts if I had any questions! Highly recommend Reliance First Capital and especially Preston!

 
 

Teresa W. - TN

Choosing Reliance First Capital was the best decision I could have made.

 
 

Ronnisha G. - LA

Rose and Alan exceeded All my needs! Rose was awesome throughout the whole process. She made me feel at ease and Alan was so on point and efficient of getting my loan Fully process. I'll recommend everyone to come to Reliance First Capital.

 
 

India G. - GA

Thank you and your team so much for helping with my dream wedding!!! Also, for helping to get rid of a ton of debt!!!

 
 

Myrna B. - TX

I'm a RE Broker and know lots of LO's, but was shopping rates when I answered a call from Sean. He absolutely understood my needs and things just progressed very smoothly after that. He understood my complicated businesses and made everything work. Great Job!

 
 

John H. - AR

We're very pleased.

 
 

Ana L. - FL

Learned a lot. Showed respect and explained every detail of the loan. Even though I know it isn’t going to through I appreciate his support.

 
 

Bruce A. - NY

Cassandra Welter She made the whole process painless. She was very patient, kind. She is an exceptional person.

 
 

Flovencia C. - NY

Joseph walked me thru the whole process. I don't really know how to use the computer and he was patient and helped me with it.

 
 

Caliente P. - OH

Yana provided excellent service.

 
 

Darrell S. - NC

I don't often (ever) write reviews, but having refi'd with RFC for the second time, and working again with Regan, I feel compelled to leave a review. The first time I was absolutely impressed, which is why I relied on them again. After explaining my situation/goals with Regan, he offered me a few options, addressing my immediate needs as well as future goals. All of his suggestions were fiscally sound, and within basically a 1:1 not adding on additional time to the length of my current mortgage while giving me the cash-out that I needed. Follow through was perfect, digital signing seamless, and the length of the process minimal. I highly recommend Reliance and ask for Regan. He'll walk you through the process, explaining everything along the way. This is my 2nd time working with Regan Rutledge and RFC, and for the very reason I returned is why I'll continue to return and promote Regan and RFC to others. I can't think of anything about the process that I would change, because this time went even more smooth/streamlined than the first time.

 
 

Donna H. - RI

Excellent experience. The entire process was easier then expected . We kept in touch on a regular basis , overall the process was painless and it helped to have everyone there when we needed to ask questions.

 
 

Sintonia P. - TN

Nicole Della Russo was very personal and always keep me informed and on task. She is a jewel to your company. Nicole was great to work with and made everything a very smooth process. She was excellent! Keep doing what you do!

 
 

Geoffrey P. - MI

Lisa Podorson and Reliance First Capital are amazing, I have worked with Lisa and Reliance First Capital a few times and each time Lisa is helpful, and always keeps in contact with me and lets me know where we are in the process. I highly recommend Reliance First Capital and if you are lucky enough to work with Lisa Podorson, you will be amazed with her.

 
 

Kelle M. - MA

Made the process so easy! We refinanced to make some home improvements, and the process was so fast and easy! Courtney was so responsive, and helpful. I would highly recommend her services!

 
 

Laura W. - AL

It was truly a pleasure working with your company and would recommend your company anytime. Audrey really made the entire process easy and felt assured that she would get everything handled for me. Audrey Morrell did an outstanding job and I've never had exceptional customer service like that before. She’s an asset to your company and deserves a raise. I have no suggestions, the service was superb.

 
 

Patricia O. - NC

Frederick provided direct contact and I would not want to work with anyone else - he is fantastic and has helped me this time to put my mind to rest. Professional and responsive - I always knew what was happening and why. Thank you. Anzhela another person involved in the process that was always there and helped keep things on track. Thank You.

 
 

Elena A. - OH

My dream to buy a house came true working with Janna Nersesov! The entire mortgage process took two weeks only with good deal for us! Highly recommend her! Fast, professional and always ready to answer for millions of questions.

 
 

David T. - VA

This is the second time working with RELIANCE FIRST CAPITAL. And as before, we had excellent service. The associates, in this case Ron Harrison and Bethany Laube assisted in staying on top and keeping us abreast of every step. The process was smooth and without any issues. They were upfront and informed us of everything that was coming. Best thing about this- NO SURPRISES. Will definitely be coming back.

 
 

Jacqueline A. - SC

LaShonda is the best. Make her the boss.

 
 

Robert W. - TX

Not as smooth as dealing with a local bank but, your system worked well.

 
 

Cynthia P. - LA

Nick Eberwein was super!!!!!!!

 
 

Ryan M. - MI

Lisa Podorson was very kind and helpful for our refinance. She was very responsive and made the process so easy.

 
 

Caleb G. - GA

Paul and the folks at reliance first really took great care of us during the whole process, always responded in timely manners and were happy to answer any questions we had. Definitely helped us out during a time of need!

 
 

Henry M. - AR

Sean and Sarah did a remarkable job in guiding me through the process!

 
 

Steven V. - CA

Thank you so much!

 
 

Kemeisha J. - VA

Taylor Curry provided exemplary service. He was very prompt and detail oriented. He was knowledgeable and was always only a phone call away if we had any questions or concerns. Taylor made the process easy and stress free.

 
 

Michele A. - GA

Joseph Andriano was very communicative and I could count on him to orchestrate the process. At a very busy time, I could count on him to tell me what I needed to do and when.

 
 

Nelly G. - FL

A wonderful experience. Kurvin went above and beyond to help me. He worked around my schedule and put together a loan that saves me hundreds a month, got me cash and gave me back my financial security. I recommend kurvin and his team to anyone looking for top tier service. Thank you!

 
 

Sue M. - MI

Our outstanding experience with Stephen started with our first phone call. We told him what we needed, he requested information from us which we gave to us. He said he thought that they could do something to help us. He stated he was going to show the informationto his manager and that he would call us back. A shortime later Stephen did call back stating that they could do something for us. He went over everything bullet point by bullet point. After my husband and I discussed what Stephen and First Reliance could do we decided to proceed with the process. Whenever Stephen said he was going to call us he did. He would even call us to check in to see how we were doing and if there was anything we needed. Always clear explanations regarding what information he needed from us. Stephen also, told us to call him anytime that we had any questions. And we did call him and he always had the answers for us or if he wasn't sure what the answer was he would find out the answer and get back with us. We were never 'left in the dark'. We would recommend Stephen to anyone who is looking for a Financial Agent.

 
 

Donald C. - PA

Outstanding service and commitment. The folks involved made the entire process somewhat painless. With the issues with the credit report having an error and them getting deeply involved with the proper people helped it get fixed.

 
 

Louis H. - TX

Everything went very well, I am satisfied with the process. Nicole was superb in the handling of all aspects of the loan. She handled everything very professional and was always there for me. I rate this company at the very top, my Mortgage Analyst really made things easy with no stress and all involved were very courteous. Thank you all.

 
 

Paula J. - VA

Alyssa Carbone was awesome. She gave me several options to choose from. She delivered on everything she said she would. Alyssa you are definitely a professional, thanks for everything. Alyssa told me what she could offer and delivered more never missing a beat.

 
 

Gene O. - AL

Thank you so much Taylor. It has been a long road, but you guys made it happen. I always believe that anything is possible, just finding someone who will jump the hoops with you to get it done. Thank you again from the both of us. All the best to you. God Bless to you and your family.

 
 

Zachary W. - MI

Highly recommend. Reliance First Capital is the best. Stephen went above and beyond to make poor credit scores work for a refi that we never thought was obtainable. He and the credit coach on staff even found an additional opportunity to save us money. These guys are the best around!!

 
 

Daniel C. - NY

Great experience. Andrew made the whole process much easier than I expected. He worked around my schedule. He took my calls in the evening and on the weekends. He designed a loan that worked for me. Andrew and his team were extremely professional and courteous. I would definitely recommend Andrew to anyone looking for a mortgage or to refinance. I plan on using him again in the future.

 
 

Deborah J. - IN

You have a great way. You made me feel welcome and I could believe in you, my husband thanks you for helping us.

 
 

Brian G. - FL

Both Bryan and Michael were outstanding. I was very happy with the way things were handled.

 
 

Holly C. - FL

Kurvin Dickson - He's the best! From day one, Kurvin really kept positive demeaner. He stayed in contact with me during the complete process and never was I discouraged or felt out of the loop. Other mortgage companies kept telling me no they couldn’t help me due to the credit report, but Kurvin was extremely helpful with getting the job done. I so appreciate all his help and time. If I had any questions, he was just a phone call or email away. Very happy with the final outcome. Excellent experience, Kurvin Dickson was awesome from the start! Reliance First Capital was extremely helpful through the whole refinancing process. Kurvin himself made it bearable as he was not pushy, understanding of my personal circumstances and kept me posted on the progress regularly. I think the only thing that held us up a week or so was the appraiser with the comparisons of my property with others in the area. Overall the whole thing went very well as I was skeptical dealing with all of this myself. You are blessed to have Kurvin Dickson as part of the Reliance First Capital Team!!

 
 

Eladio D. - FL

It seems like you are a very mature business and have a very good process. Ruth is a pro. Keep on with the great work.

 
 

Teresa W. - SC

Lesley Phifer did an amazing job guiding me through the process. I am a first-time homeowner and had many questions and concerns. Lesley was so patient and kind. Her expertise and willingness to answer all my questions and calm my concerns were a blessing. I feel like I have a new friend! You all are blessed to have her on your team!

 
 

Clifton F. - VA

Awesome experience. Rachel was very easy and pleasant to do business with. She kept you updated on everything. She called to make sure all questions were answered. She flowed up after closing to make sure we were satisfied. I have to say Rachel provided excellent customer service.

 
 

Terry P. - NC

Courtney is a RockStar. This was our second experience with Courtney. I would recommend her and her team for any financing needs. She was very helpful explaining different details and prompt to keep the loan process moving along. She's a delight to work with. Will look her up yet again next time we are in the market for real estate financing!

 
 

Luis C. - OH

Everything was perfect.

 
 

Susan L. - TN

Jason did a great job.... always returned phone calls and kept me up to date. Lori was also great, professional and helpful. I have gone thru a mortgage loan in the past and this one was the best.

 
 

Marc M. - OH

Janna Nersesov helped us to get our first house and I'm grateful that we met her she knows what she's doing! Very professional and responsive staff I highly recommend Reliance First Capital.

 
 

Sharon and David S. - NY

Ritu was fantastic, very professional. Excellent service. Ritu went above and beyond to help us, she was very pleasant to work with.

 
 

Elizabeth G. - NY

Thanks Erick for being my mortgage analyst for the 3rd time. You continue to provide the best guidance and support. I have no one at the moment but will definitely share your contact information with anyone that asks me for mortgage consultation.

 
 

Bessie H. - NC

Amanda Carlson, very knowledge, understood our needs and presented us with the best package.

 
 

Richard F. - CT

The experience was amazing!!!! I completely enjoyed this process with Daquon. He was very informative and always there to answer the phone and give me much-needed help when I asked.

 
 

Virginia B. - NY

She can do it. Donna was a God Send, since my credit scores were not great, but she worked with me. She was knowledgeable and sure of herself. She was excellent, and had a fantastic way of putting one at ease. I enjoyed working with her, and would do it again, and recommend her to my friends.

 
 

Rhetta C. - KY

Jamie explained every step and made me feel confident and informed. Jamie is truly amazing!!! Kristen also kept me informed and was always there if I had questions. I appreciate Kristen so much for getting my name changed on my mortgage/title. It was very important to me to have my name updated. Michael made sure I had all documents in to process my mortgage application. My process went exceptionally smooth because of Michael. I have total confidence in Jamie, Kristin and Michael. If any of my family/friends speak of refinancing, I will definitely send them to my personal team at Reliance First Capital!

 
 

John c. - NC

I would just like to thank you all for the work you did for me. I think you all did great.

 
 

Sonya L. - AL

It was a great experience. The entire process was pretty easy form start to finish. We had the best team to work with. We can't thank you guys enough.

 
 

David T. - TN

Melody, just wanted to thank you for all you did for us. And may God bless you in all your endeavors.

 
 

Imogene M. - TN

I reached out to Reliance First Capital,LLC through a very good friend of ours, I got a response immediately and that very helpful person was Rachel Amanda Andrew.I am very greatful to God first then Rachel Amanda Andrew when others tried to help I was reluctant,after doing my research on Reliance First Capital,LLC, I called back we were refinancing and Rachel was very helpful, know her job very well and was always there to give the right information at all times,even when she was not available and someone else answered they were always taking a message and we were called back,I will recommend any one to use Reliance First Capital,LLC and ask for Rachel any time thank you Rachel Amanda Andrew,thank you RFC,LLC.

 
 

Timothy H. - NY

It was a painless experience. Stephen was a tremendous help. He was always available and explained the process thoroughly. I would recommend Reliance.

 
 

Robert M. - AL

Ryan W. Went above and beyond all expectations and made the scary thing of buying a house super easy!

 
 

Melanie M. - PA

Whole process was great.

 
 

Nicholas D. - MA

Great service, knowledgeable and made the entire process a breeze. Always available and helpful when there were any questions.

 
 

Anton T. - OH

Yana and all her team provided exceptional service.

 
 

David H. - TN

Miss Nichole Della Russo. You have such a wonderful and intelligent woman working for you guys she is a people person highly motivated, and I really appreciate everything she has done for me. I would recommend her herself to achieve higher rankings in your establishment. She is a people person has a good demeanor and knows how to talk to everyone. Thank you for providing Miss Nichole to me what an outstanding woman she is.

 
 

Gary T. - OH

Was very pleased with the way everything went with the loan. Keep up the good work.

 
 

Ronald S. - NJ

Maresa was beyond exceptional! We had a difficult time getting information from a bank whose loan we were paying off. She shared our frustrations, and genuinely seemed to want to help us as much as we wanted help. Patient with us, helpful every step of the way. My wife and I are talking about an appropriate way to show our gratitude because she was so "there" for us! A friend on the other end of the line!

 
 

Pamela D. - SC

Jamie was very courteous he knew what he was telling me he was patient he was kind and he helped me the entire walk through the process.

 
 

Richard P. - CA

York was our Mortgage Analyst, and he was amazing. Always on top of everything and always was available for a phone call.

 
 

Kirt K. - PA

My experience with them was awesome. It was painless. They delivered everything as promised. The process was smooth and easy. My loan specialist Shay Moreno was AWESOME!

 
 

Jennifer B. - TN

Everything went splendidly! Great people to work with!

 
 

Terry M. - TX

Since I never bought a home before Audrey help answer all my questions and lead me step by step through the process.

 
 

Gloria A. - FL

Rebecca you are the BEST in your field. It has been a great pleasure to work with Rebecca an excellent professional and a very friendly person. We became best friends at the end of the pro****.We will always recommend Her as THE BEST and MORE EXPERIENCED in her field.

 
 

Narvie H. - GA

I had planned to email you, but I have been really busy with summer school. I wanted to say thank you for working through the issues on my refinance and getting my loan finally approved and financed. I really appreciate your serious nature and compassion for others with unique issues such as mine. You kept me well informed on all issues that were going on with my loan. I will definitely refer your services to my associates that are interested in refinancing. Again, Thank You for such an excellent customer service experience.

 
 

Alexis C. - NY

I had a great experience dealing with Reliance First Capital - in particular Lance Kirshner worked with me to put together a complicated refinance, which met my needs. Lance was attentive, professional and took the time to explain the steps at each stage of the process. Thank you Lance!

 
 

Teresa R. - TX

Ronald and Bethany helped one of my dreams come true, had a very hard time finding a company that would give me a good interest rate to refinance and they delivered! Great team players always making sure I was happy and that I understood everything. I got to close in a very short amount of time, and that made it even better and trustworthy.

 
 

Phillip F. - TN

Everything went well.

 
 

Anthony C. - MS

Julieanna Marie Gild she was personal in the process that means a lot for first timer’s like us. I will be directing friends and family that I know are thinking about getting either a first mortgage and or buying a house. It was informative without the pressure and the different options very well presented.

 
 

John S. - MA

Excellent working relationship. From the very start Steve made you feel like he was your family member advocating on your behalf. Because my loan process was rather complicated where we encountered many hurdles causing me doubt and discouragement, Steve navigated me through the process with focus and determination and a promise from the very beginning that we will cross the finish line. After a long an arduous journey, Steve delivered on his promise. In conclusion, I felt that from start to finish, this loan officer carried himself in my best interest.

 
 

Nadine P. - NY

My name is Nadine and for 2 years my husband and I had been looking to refinance our 20-year-old two family home. But it was definitely a challenge, to the point of giving up. But then one day in January my husband started talking to A mortgage broker from Reliance First Capital, who made so much sense and encouraged us to move forward and he would help us through the whole process. Definitely we were afraid because of so many scammers praying on people. But Lance Kirshner, met with us in person to show us he's tangible and working from a real company. When we finally let our guard down Lance, helped us reduce our debts lower our expenses with homeowners insurances and saved us thousands. Lance Kirshner just didn't want to make a sale but really cared about us. He moved in excellent and I would recommend Reliance First Capital and Lance Kirshner, to anyone who needs to refinance. Now, our lives are so much better for this great experience. Thanks Lance Kirshner, you helped us to trust again!! I and my husband are so much better off than before Lance you really deserve a great review. Keep up the good work. Thanks.

 
 

Marie M. - NY

I would definitely recommend referrals to Phil Stone.

 
 

Olene D. - NJ

Eric is patient and informed me in detail about my loans. He had worked me through the entire process. Therefore, I am really happy with my purchase. Thank you so much. I don't have anyone yet, however I will not hesitate to refer a friend to Reliance First Capital because of the quality of his service.

 
 

William D. - NY

I had the pleasure of working with Lance Kirshner. He explained the process to me every step of the way and was always willing and available to answer any questions I had. He was very professional and a pleasure to work with.

 
 

Raymond R. - MI

Process was excellent. No suggestions for improvement. Michael David O'Brien and Kala Rice both worked directly with me throughout the process. They stayed on top of the flow and made sure all details were accurate. This was my 3rd time using Reliance First Capital and would highly recommend their services to anyone.

 
 

Lonny G. - KY

Julianna she made sure my paperwork got in and was correct. Michelle was wonderful and getting everything started and following up with me through the process. I am very grateful.

 
 

Melissa K. - FL

My experience with first reliance capital was great. The experience was streamlined and easy. Mr. Frandsen at first reliance capital was extremely helpful. He explained everything and walked me through the whole process.

 
 

Viannette O. - NY

Steve and Kelly were amazing from beginning to end. Both were very detailed when going over my options. They spoke to me in a way I understood and could make an informed decision. If I called I would get a call back quickly. At this time I do not have anyone but hope to use the company again in the future but I have been telling friends about my whole experience and will continue to do so.

 
 

Judith H. - MI

Brent communicated well through the entire process. This was the easiest loan we’ve ever had to deal with.

 
 

Robyn R. - OH

The mortgage process was easier than I thought it would be. I am new to this and Janna Nersesov was so friendly and very patient with all my questions about my refinance loan. She was not pushy and answered all my questions in a way that I (a non finance person) would understand. I highly recommend using Reliance for any mortgage or refinance needs.

 
 

Rommy A. - NY

Kelly communicated in an expedient manner at all times and was always available. Thanks Kelly!

 
 

Michael D. - TN

Great experience and very helpful. Sophia was very pleasant to communicate with and went over every detail of our loan throughout the process. Always available for any questions and obtained us a wonderful rate.

 
 

Kristopher F. - NC

My loan officer Tracey was awesome every step of the way. I appreciate her taking the time out to explain the various options and show me how I could finally take better control of my finances and save some cash. Exceptional service indeed! :) Thank you all for providing such a wonderful experience. While there were many options knocking at my door all promising the world, Tracey and the team was able to keep me focused, and actually delivered ahead of any expedited timeframe I could've imagined. Keep up the great work! Thanks! Tracey was amazing to work with. She thoroughly explained my options and did not push me into a product that I didn't want. Reliance was a great company to work with because of the attention to detail, speed, and customer service. We were able to go from application to close on a cash-out refi within 30 days with a competitive rate.

 
 

Richard H. - TN

Absolutely the easiest home loan I’ve done. Brent was knowledgeable and very easy to communicate with. Will recommend to anyone wanting to purchase a home. Brent was amazing, very helpful and knowledgeable about anything I had questions about.

 
 

Tara F. - CT

Mike Mohring was amazing from start to finish. I almost hung up on him the first day and am so glad I stayed on the call to listen to him. He truly went above and beyond! This was such an easy process! Keep up the good work!

 
 

Richard W. - GA

The experience was amazing!!!! I completely enjoyed this process with Daquon. He was very informative and always there to answer the phone and give me much-needed help when I asked.

 
 

William B. - NJ

Cassandra explained everything from beginning to end. She would call how the process worked I would recommend her to everyone. She cares about her clients We loved having her as our Mortgage Analyst.

 
 

Paul S. - KY

Loved working with you guys. They did great.

 
 

Terrance H. - NC

The entire Charlotte team were very easy to work with and were very prompt and thorough from start to finish. Kudos to Richard, Amanda and Michael for a job well done.

 
 

Herbert W. - NC

Amazing company and very knowledgeable staff. I highly recommend. Very professional and easy to work with.

 
 

Brenda F. - AL

Matthew Wambeek was the ultimate professional during the entire process, and most helpful with the online documents. Tammy, the processor, was outstanding as well. She worked tirelessly to get everything just right.

 
 

Spencer T. - VA

Rachel was great!! Thank you!!

 
 

Tanya O. - NC

I called him with an issue and he was quick to step in.

 
 

Richmond L. - NC

To make a long story short and get to the point, Regan is the BEST there is: the BEST there was: and the BEST there ever will be....That sums it all up. He is the man with the plan to help you any way he can to make things go smoothly from START to FINISH of the whole process. Also that makes him an (I.C.O.N.) He is like the Green Lantern to get you your funds, money, cause he knows the mortgage Business.

 
 

Reba G. - NC

Christopher and Tammy were both were very helpful.

 
 

Melvin W. - VA

Alyssa was awesome, she is very professional. Alyssa was on top of any questions that we had. We were looking at another company to refinance with and after talking with her and her knowledge of what we were wanting we decided to go with her. She showed us different options and stayed in constantly in touch with us via email or phone calls. Thank You so much Alyssa.

 
 

Scott M. - SC

Courtney and her team were amazing to work with, there were challenges through the process, not with Reliance First, however Courtney kept us up to date and kept us well informed of any issues. I would highly recommend Reliance in the future. 5 STAR Service.

 
 

Ronald R. - NY

James walked me through the mortgage process COMPLETELY...zero surprises.

 
 

Daniell B. - MD

He is great. The process was very easy and he the took the time to explain everything to me and now feel so much better.

 
 

Shianne J. - PA

Wonderful experience. Our home buying process was nothing short of wonderful with Daquon! He was very patient, knowledgeable, and kind, from beginning to end. He made our first time home buying a breeze. He always responded to our questions thoroughly and in timely manner. Daquon was able to get us the best rate on our pre-approval and accommodated our requests. We highly recommend Daquon and are forever grateful for our experience with him. We plan to work with him again next time!

 
 

Felicia S. - AL

Taylor stayed in constant contact throughout the entire process and kept me informed as to when and what to expect.

 
 

Arthur C. - NC

Nick and Michael were excellent and made sure that I was given up to date information. I am extremely satisfied with my results.

 
 

Annette H. - NJ

Easy to work with. Maresa was professional and easy to work with. She was always available to answer questions I had. She made the whole process seem quick and painless from start to finish. She will be the person I go to for any future loans. I highly recommend using her and her company.

 
 

Daniel B. - NY

Chad, just wanted to thank you for all your help, from our first conversation you did exactly what you said you would. I appreciate all your help and assistance. You made the paperwork process as painless as possible. Thank you.

 
 

Sarah D. - VA

Wonderful Experience!!! I am extremely grateful for Regina Rupnik. She was amazing to work with. I can really tell she loves helping others achieve their dreams of home ownership. She was very knowledgeable on loan products and what works best for each customers unique situation. During my time as her customer she taught me so many things regarding credit and she was able to help me drastically improve my credit scores very quickly. Whenever I had questions she provided prompt customer services. In the future I plan on purchasing a second home and without hesitation she will be the person I call. Most loan officers I have dealt with in the past made me feel like a number and if my credit wasn't perfect I felt like my applications was tossed aside. My experience with Regina was the complete opposite. She truly is a star in her field of work and she really cares about her customers achieving their goals. I highly recommend Regina!

 
 

Giselle F. - NC

Mr. Brain Berry provide me with an exceptional service he was accurate, attentive to detail, consistent through he made this process so easy. There were times when I would called like 5 times a day to asked questions and they were all answered immediately. Every process was awesome. time frame given was faster.

 
 

Michael M. - AL

Matt and Linda Hoffman were both very helpful, very good at giving information and letting me know when someone would be calling.

 
 

Gregory B. - NC

Regan was very professional from start to finish, he explained in detail the type of refinance programs that I qualified for along with guiding me through the entire process. I would recommend Regan and Reliance First Capital to anyone in need of financial services. Your loan process was exceptional.

 
 

Rodney D. - OH

Yana and Michelle - both fielded many of my calls and questions and helped me with anything I needed.

 
 

Diane H. - LA

Rose great customer service very experience and knowledgeable really helped me with the process.

 
 

Matthew P. - IL

Wade really went above and beyond and had an answer to my 5000 questions! He was really assuring at every step of the way. Thank you wade! Very impressed with seamless process and great communication. I will continue to referring to family and friends when the need is there.

 
 

Hazel A. - NY

Ritu is one of a kind! After so many years of me struggling to get prequalified for a mortgage loan as a small business owner, Ritu made it happen! Now I am officially a home owner! I am truly grateful for all her help throughout the process, she is so informative, kind and patient! I look forward to continue working with her for any loans I may need in the future!

 
 

David S. - FL

Jessica Holloway was my loan officer who provided me with one of the most enjoyable business transactions. Her knowledge and commitment to getting the processes completed was exceptional.

 
 

Veronica K. - MI

Pooja was extremely helpful and courteous! Thank you.

 
 

Carolyn B. - NC

Wendi Samples was professional, kind, and honest. She exceeded my expectation helping me to get the best loan for my need. I highly respect her and her expertise is second to none. I pray God's continue blessings upon her as she serve the least of these.

 
 

Carlos T. - GA

Brian was very helpful and explained everything step by step. Lynda was also very helpful, when I had questions I always tell both please return my call immediately they call back with in the minutes. I love the attention that they give me, thank you for everything. Keep the good job your doing I am very happy with all you did.

 
 

Angela R. - AZ

Mr. Andriano was very helpful and professional throughout the process. I appreciated his knowledgeable and reassurance and he helped make the process very less stressful.

 
 

Tacie R. - GA

Regina is the best!!!

 
 

Eric R. - OH

Ryan was the best! He did a fabulous job. I found the refinance process to be quick and straight forward thanks to my Reliance representative. I don't have any right now, but I have my representative Ryan Sason on speed dial for whoever I come across.

 
 

Karen S. - GA

LaShonda was absolutely wonderful. She sets the bar high! LaShonda Holt was amazing and Lynda with processing went above and beyond as well. I couldn't have asked for a better team.

 
 

Rita T. - PA

Alicia was amazing. She was very friendly and helpful and with her help we were able to close a week earlier than initially projected.

 
 

Donald V. - VA

Ryan did and excellent job with my loan I Gould give him A++. Very knowledgeable of loans and answering my questions or concerns. Really liked taking to him, very friendly, u have great employee... ++ Great job.

 
 

Sunaina K. - OH

James McDonough went above and beyond at every turn. My wife and I were thrilled with every aspect of our loan, and Jim was the reason.

 
 

Liliana M. - MA

Lance Kirshner gave excellent service, in contact with me throughout the process, always engaging, courteous and helpful.

 
 

Donald and Rewbecca B. - NY

Patrick is our hero. Patrick made our Re-Fi a pleasant experience! He was always available with clear and concise instructions and suggestions from start to finish. This process would have been a never-ending headache without his undying patience, and professional experience. If we are ever in this situation again, Patrick Germovsek is the only person that we would agree to work with. Thanks Patrick, you are our hero! ;)

 
 

Christopher H. - KY

Julieanna went above and beyond even when I thought we may have been difficult for her she was always great and did way more than expected.

 
 

Vladyslav H. - OH

I am very grateful for work that Yana, Martha, Svetlana and Michelle did. Through the whole process I had a feeling that they was interested to provide me the best option for my mortgage. Everything was beyond my expectations.

 
 

Olha H. - OH

Yana Solomonik is the best. Knows every which way to complete the loan process quickly and efficiently. Everything was great and fast.

 
 

Mike P. - NY

I was nervous at first contacting someone to refinance my mortgage. I was at a very high interest rate and was looking for something lower. My credit was not bad but had a lot of medical bills in collections. I did a search online like most everyone does. I had a bunch of people call me. Most seemed pushy for my information and tried to get my SS number as fast as they could to start the process. After a couple calls, I received a call from Cassandra Welter from Reliance First Capital. She was the perfect person to talk to about my situation for my refi. She definitely had to do some work to get things done due to the medical bills, but she got it done. She was always calling with any information she had and always had a answer to all my questions. We closed with a great rate and a great feeling of not getting pushed into the whole process. She is the perfect person to work with.

 
 

Shirley and Ronald H. - TN

Jessica Powell went above and beyond. Always friendly and courteous and felt like family to us. And so helpful to explain things to us. Everyone we dealt with was so good to us. Very pleasant experience and so helpful. I want to thank you for working so hard and going above and beyond for us. I will never forget how smoothly and pleasant and quick the whole process was. I will highly recommend you and your company in the future. I actually cried to be able to pay things off and relax more. I am so thankful and blessed because of you and God.

 
 

Mary L. - NY

Brian was the best. The whole team was just great to work with very patient taught me new things about sending documents.

 
 

Fortune N. - NC

I dreamt of getting my mortage refinanced and Reliance First Capital made this dream a reality. Courtney was informative, patient, and supportive. Give Courtney a raise!

 
 

Catherine B. - NC

Courtney is very professional and exceptionally nice. I really enjoyed talking with her and love how she performs her job very well.

 
 

Brittany B. - NH

Bryan Salomon was awesome Throughout the whole process. Extremely knowledgeable, gave us great Financial tips and just was very Pleasant to work with. I would recommend Brian to anyone. Brian is a great asset to Reliance First Capital.

 
 

Dexter B. - NY

I must say [Toi and Yara] exceeded my expectation and their courtesy service response time and overall professionalism throughout the course of my funding. Both of these ladies deserve commendation and recognition for their fine work.

 
 

Wilhen V. - MA

I was referred to First Reliance Capital LLC by a friend. Lance Kirshner worked with me throughout the process of refinancing my home, he guided me every step of the way. He is knowledgeable, he answered all my questions, he is professional, polite and reliable. Lance is very attentive he responded to my email, voice-mail and text in a timely manner. As a result the whole process went smoothly as I was expected. I had a great experience working with him. I highly recommend Lance Kirshner to anyone, friends and or family members.

 
 

Peter M. - NY

It was good working with Steven. It was a pretty interesting experience Steve was great to work with. He was very helpful in some of my paperwork together.

 
 

Lynnette C. - NY

I would like to acknowledge the exceptional service that I received during the entire refinancing process. Pooja Bhardwaj professionalism and knowledge of the industry was impressive and truly appreciated. The first conversation I had with Poojah was genuine, she made me feel so comfortable. Discussing my financial needs and concerns about refinancing. It was a long process, only because I had some tax issues on my home. But Pooja never gave up on me, she worked tirelessly to handle the situation. I also remember while applying for a refinance I had lost my phone and Pooja took the time out to help me call my cell phone provider and track my phone. Pooja didn’t have to do that at all. I was also in the hospital for infection in my lungs, and she was willing to be of any of assistance necessary. At that moment I knew that Reliance would be the right choice for my refinance of my home. Pooja Bhardwaj is an exceptional mortgage broker. She kept me advised on every step of the mortgage process, explaining the reason for every obscure document requested from me. Her manner was always friendly, and she was always available to answer every question I had. Previously, I had gone directly to banks for my mortgage. I don't believe that I will ever do that again as long as Pooja is around to assist in the process. I will strongly recommend Pooja to my friends in the future, and I will be certain to use her the next time I require new financing. She is remarkable and a five-star broker, and any organization should be proud to have her working for them. Pooja is Amazing!!!

 
 

Barbara R. - FL

I am thankful for this learning experience. No other analyst has ever ever let me have some capital back. Thanks.

 
 

Matthew B. - NH

Working with Rachel worked out fine. She was patient and persistent and got the job done. She was helpful and responsive when glitches arose. Thank you Rachel!

 
 

Hampton P. - NY

I had attempted to refinance before with other companies, and paid for appraisals that ended up being for nothing. I was more than a little skeptical when I met Lance Kirshner, who told me a lot of the same I had heard from other Brokers, rates are good, save me money, get cash out etc. I have to tell you, this man is the real deal, worked hard, was always super fast to get back to me, and give it to me straight, we had a few complications (on our end) that he helped clear up for us, with incredible patience, professionalism, and grace. In the end he got us everything he promised and more, I couldn't be happier, and so long as he is in the business I will never need to look for a "mortgage guy" again, hes an absolute Pro.

 
 

Robert L. - PA

William and Ben hung in there and were very helpful.

 
 

Nanci L. - ME

Refinance Made Easy!!! I would recommend Ritu to all - she made my refinance so easy. A true gem to work with, extremely knowledgeable and a wonderful personality - I was swamped with work during Covid and she made sure this process closed quickly and efficiently. Seriously, I can’t thank her enough.

 
 

Estela C. - MI

I’m very happy with my overall experience with Stephen Sasso from the initial call through the closing process. Stephen was also great at explaining different loan options to best suit my needs. He also was responsive, even on days off, and helped keep me informed throughout the refinance process. If Stephen Sasso did not have an answer, he followed up promptly. Highly recommend working with Stephen on your loan!

 
 

Diane W. - OH

Everything went very fast and smooth.

 
 

Roxannie H. - GA

Ms. Taylor is a kind, efficient, effective professional. She helped me refinance my mortgage when other big companies turn me down. She gives me instructions and insights to help me reach my goals.

 
 

Kealey S. - PA

Alicia was kind, courteous and knowledgeable! Knowing her from previous days as coworkers at a bank. I knew how hard she worked for her clients and her dedication to her work, so I knew there was no one else I would want to handle my mortgage. She got me to the finish line with ease and it was the best process I could have imagined. Without her I wouldn’t have been able to purchase my first home on my own! I can’t thank her and Alex enough!!!!

 
 

Julie H. - GA

Daquon Lamar Fugua - exceptional service. He was amazing...Never in my lifetime have I experience service like this with a mortgage company.

 
 

Tyrone G. - NY

Cassandra Welter and Matthew were incredible.

 
 

Diane V. - MD

Vincent Gentile was very patient and courteous to me. I am technically challenged when it comes to my computer and he was willing to walk me through the process step by step.

 
 

Christin T. - GA

My dad and I had the pleasure of working with Pooja and let me just say that she is absolutely amazing. She communicated so good with my dad with all of his concerns. She was honest and beyond helpful. Very highly recommend

 
 

Teena C. - GA

Stephen Sasso goes out of his way to make the experience great. He gave me options. Walked me through everything step by step. And is always available to take questions.

 
 

John S. - PA

Reliance has transformed my financial life for my wife and myself. All my local banks and credit unions had told me no so many times that I started to search the internet for other options. fortunately, I met a young man by the name of ***** from Reliance mortgage. He was a blessing in disguise with expertise on finances and his easy-to-understand directions on how to make our financial dreams come true. He was always there for us with answers to our many questions. There were times when I hesitated to talk to him, but he reassured me that it was his pleasure to call him no matter what time of day or night. Without his help I would still be dreaming about my goals, but he has helped us realize those dreams and they were answered with his considerate and accurate directions

 
 

James Y. - IL

Bridget did great work on the loan process and Genna was an excellent leader for the group. We much appreciated their tenacity toward completion of a long process. I will pass my satisfaction along to any and all that I know looking for help in getting a home loan.

 
 

Rodney B. - KS

Skilled, patient, and friendly. Lori was so easy to work with, and she was very patient with us and our questions. (We had a LOT of questions!) She made it easy for us to understand the refinance and walked us through from beginning to end. We recommend Lori Roberts, highly!

 
 

Robin M. - #N/A

Matthew Cain went above and beyond our expectations. He pushed every button and turned every rug upside down to get our loan approved and closed. It was a touch job because we had some rough spots to tackle. When I hear of anyone that needs to refinance their mortgage Me and my husband will definitely have them call on Matthew.

 
 

James D. - OH

Cassandra Welter made me feel comfortable and confident all along through the process. Cassandra helped me to understand everything that was going on and I trust her explicitly. Reliance First Capital was very customer friendly. Cassandra was very informative and took time to explain the entire process all along the way. She is very very good and made me feel confident and relaxed doing business with them.

 
 

Josh D. - NY

Great customer service. Stephen was amazing to work with. He truly understands the meaning of customer service. He stayed in contact with me through every step and explained the process thoroughly. I couldn’t ask for a better person to work with.

 
 

Bob H. - PA

Would like to thank Allen Pesci for all the time and effort he put in to get the loan we had a few hiccups but we finally got it done thanks again.

 
 

Troy G. - NY

Cristina Santiago was great to work with. She explained the process very well and made me feel very comfortable that I was getting the best rate possible. I would highly recommend Reliance Frist Capital and Cristina Santiago for a home refinance. A+

 
 

Louanne A. - NY

Mandeep and Nick exceeded my expectations. I was drowning in debt and they set me up with a plan to pay all of it and have some leftover cash and my refi was a little more than half of what my home was appraised for. Good deal.

 
 

Paul H. - TN

Everything was prompt and in a timely manner. Thomas was exceptional, I would recommend him and First Reliance to all my friends and family for mortgage needs.

 
 

Michael C. - NC

Fredrick and Yara they were awesome to work with.

 
 

Timothy R. - NC

Nick is a very professional person with a lot to offer this firm and their clients.

 
 

Lauren N. - OH

Christina went above and beyond for me and help me out with closing my loan she does a great job she is awesome!

 
 

Robert M. - FL

Truly caring experience. When not one other financial institution assisted us Mike O'Brian saw us to a successful conclusion close! Michael, Kala, and Carolyn were outstanding.

 
 

George A. - NY

Personal and Professional...!!!! Can not say enough for the experience Lance was with me and getting approved for my refinance.. Today inquiring on the internet about refinancing will be followed by a barrage of responses and calls wanting you to jump on with them like. It's dealing with a used car salesman.. Not with Lance.. He dealt at looking at all the different avenues available to me and my financial situation addressing all issues that may arise that would hinder approval getting me the best option. He is detailed, attentive, open and straight forward while communicating in a manner the made me feel no pressure. Helping in gathering all documents, and arranging those involved, he and his team were great!!!! Will always push others looking at refinancing to him and look forward to working with him again if I need anything else.

 
 

Getsagbel F. - PA

Andrew Boico was awesome throughout this whole experience, it was our first time refinancing our home and actually he pointed out many ways to help us to get a better deal, he wasn’t pushy as many other bank reps that just want clients, he was patient, very knowledgeable, would answer all our questions with no issues and was always there in case we had any other doubts about the process. If you get Andrew as your loan officer consider yourself lucky As you will always have someone honest and patient throughout this process. He was great and very knowledgeable! Andrew was awesome throughout this whole experience, it was our first time refinancing our home and actually he pointed out many ways to help us to get a better deal, he wasn’t pushy as many other bank reps that just want clients, he was patient, very knowledgeable, would answer all our questions with no issues and was always there in case we had any other doubts about the process.

 
 

Valerie J. - NY

Donna was amazing! Refinancing my mortgage was not as easy as I initially thought it would be. There were some bumps in the road that I did not expect but Donnas was fantastic and walked me through every step. From following up to get my questions answered and explaining why certain things were required, to patiently waiting for me to complete requirements, she was always pleasant and very attentive. Sometimes it was frustrating for me but she was always there with words of encouragement. Anyone can be supportive when things go right but when things don't go as you planned that's when you really see who you can count on and Donna proved many times during the process that I could count on her 100%!!!!! She's a true professional that knows her business. I really appreciated everything she did to help. Thank you Donna!!

 
 

Autherine W. - GA

I would like to thank Preston and give him all his praise he was there for me from start to finish.

 
 

Roxane M. - NM

Henry was pleasant, helpful, and easy to talk to.

 
 

Heather H. - TN

Jason was super knowledgeable and helpfulthroughout the entire process.

 
 

Sharon W. - NC

Damien was there if I had a question. Damien was always there if I needed him with a up lifting personality, with a professional attitude.

 
 

Wendy S. - NH

Amazing!! Reliance First Capital was great. It was a pleasure to work with them and their team. Lori Sabbatino Booth was an amazing agent to work with. She went above and beyond our expectations. I have never worked with someone as helpful and committed to her job as Lori. She is a valuable asset to the company. My husband and I were very pleased with Loriann Sabbatino-Booth while helping us with our refinance of our home. The service and personal attention we received from Lori was exceptional and beyond what we were expecting. She is a pure professional and was very responsive throughout the process. She not only gave us extra ordinary financial advice, but was there for us throughout the whole process day and night. She truly was a God send and I would highly recommend her to anyone. Thank You again.

 
 

Frederic Z. - MD

Miles is exceptional and so is the support staff. Miles stays on top of any issues that come up.

 
 

Enrique A. - NY

Michael was excellent!! Michael is the kind of broker everyone wants to work with helpful, no bull- to the point, always available, and very resourceful. Michael Attenasio was amazing to work with very professional and he handled everything. He took the time to explain every step of the process and he was always available to take my calls, txts, and emails I would recommend him to everyone.

 
 

Christine D. - PA

Brent was great to work with. He is very knowledgeable and honest.

 
 

Beverley S. - GA

I am very impressed. Will explained any questions we had and always returned our calls promptly. We thank him tremendously. Hard to find extremely good help like Will.

 
 

Jess A. - NY

I worked with Brent Guthrey who was amazing. Very easy to talk to. He walked me through everything step by step. I was worried about this whole process but he made it easy. Highly recommend!!!

 
 

Alexander M. - MA

Lori made every step smooth and professional.

 
 

Wanda S. - VA

Ronald Harrison provided exceptional service from the beginning of the process, explaining my different options and helping me understand the process. Mr. Harrisons knowledge gave me confidence in working with Reliance and I just want to say Thank You.

 
 

Cecily B. - PA

I couldn’t have asked for better service. My initial home purchase/financing process so stressful I’d imagined refinancing would be too but I was wrong. My loan agent was the best, Jessica keep me informed and educated me on the process every step of the way so there were no surprises at the end.

 
 

Allen G. - MA

Great experience. From start to finish Andrew was great to work with and was one phone call away to answer any and all questions I had about my mortgage. Andrew did not stop working for me until we found the right options that made me feel great about moving forward. Can’t say enough about the job Andrew did! Thank you!

 
 

Craig D. - PA

Ryan Kearney was there to answer all my questions and provide step by step instructions. Greg Keller helped put the finishing touches on the deal and made sure everything was correct.

 
 

Debra M. - OR

Maresa Welms was very helpful and got the ball rolling to get our needs met. When Maresa Welms took over the process went very quickly and she understood our needs. She was so helpful and understood our needs.

 
 

Daniel B. - NH

Great experience. Andrew was very easy to work with and I will definitely refer him to family and friends. He explained everything in detail and walked me through how everything worked.

 
 

Charlie L. - IN

Brent Guthrey and the staff of Reliance First Capital, LLC came through with an innovative refinancing mortgage package! Even though I had a HARM FHA payment due after I paid my first mortgage and a 3 year old bankruptcy, they were able to provide me a refinancing option when other mortgage companies wouldn't give me the time of day. With decent credit scores, a large enough home equity based on a home appraisal, I worked to provide the home improvements and necessary documents to çomplete the approval of this monumental achievement. Many thanks to Brent and Reliance First Capital, LLC to give me the money to pay off a few credit cards, make home repairs and put some money in savings for retirement! Brent Guthrey is an innovative mortgage specialist. Working with Reliance First Capital and Brent was as painless as could be. Hats off to the time and energy Brent and Reliance provided!

 
 

Julie M. - MA

From the moment I spoke with Amanda Carlson, I knew that I had chosen the best institution for refinancing our mortgages. In my communications with Amanda, I found her to be exceptionally knowledgeable, capable, and friendly. She thoroughly and patiently explained all details relating to our refinancing process.

 
 

Mildrene J. - FL

It was a good experience. I was happy to work with Mr. Attanasio. Even though my case was a difficult one, he had the patience to handle the difficulties with patience and understanding. He was a delight to work with.

 
 

Janice S. - NC

Taylor, Justin, and Michele are the BEST.

 
 

Robert R. - SC

Dawn made sure that if I had any questions she answered them. Even when things hit a snag, she kept her cool and help us to work them out.

 
 

Alberto N. - RI

Ritu was truly an angel for me and my family. I was turned down so many times that I lost hope that I will ever be able to come out of debts and loans. She gave me hope. Went above and beyond to make it happen . She truly is an asset to her company. May god bless her with all the success and happiness. Thank you Ritu for changing my life.

 
 

Peter M. - NY

Steve was a great person to deal with . he even helped me get my printer working. The whole process went pretty well.

 
 

Dameon B. - TX

Mr. William Collins was exceptional. He was very nice, professional, and provided a good product for even when the interest rate changed.

 
 

Dorothy D. - AZ

Josh Crawford was very patient with me through the entire process making it easier with every step I was asked to provide. He was always curious and kind. If there was something I couldn't do with my computer he would always find ways to make it easier for me. I just don't know who would be in the position of refinancing but I would recommend Reliance First Capital in a heartbeat.

 
 

Tara A. - NC

Considering my difficult situation Thomas was very good to work with. He helped us along with which loan would be best for my situation. He explained the reasoning behind a lot of things that I couldn’t understand. He was wonderful to work with. I am extremely pleased with the outcome of my loan. Thanks Tom.

 
 

Sylvia E. - GA

William and Cathy did awesome jobs. Everything was done excellently.

 
 

Matthew W. - GA

You made me feel as important! I'm an older gentleman and thank you for your help!

 
 

John B. - NC

I would highly recommend Myriam Taylor she was the best to work with on our mortgage refinance you couldn't ask for a better company I highly recommend Myriam Taylor.

 
 

Shannon A. - GA

Rachel kept me informed throughout the process on what was happening, what was going to happen next, what would be needed from me so I would be prepared. She is an asset to your company. Carolyn handled things with the loan assessment and kept me apprised of things that were ok and if things needed to be resent. Both ladies were wonderful to work with. Rachel called me every few weeks to check to see how things were progressing with my situation and if she could offer any assistance and offered great advice. I very much enjoyed working with her.

 
 

Autumn B. - OH

Joshwel was very helpful and persistent on helping me find my dream. He had every answer to all my questions and was very knowledgeable in his field of work. Helped me 200% to close and use genuine and supportive!

 
 

Derrick W. - CT

Great experience and highly recommend Vanessa. We had an excellence experience with Vanessa Venus as our mortgage broker. She helped us close on our dream home. Even with some hiccups with the sellers, Vanessa always went above and beyond for our loan and to answer any questions we had. It was a excellent experience. Vanessa Venus was knowledgeable, highly responsive, and overall fantastic to work with. I couldn't have asked for a better, more seamless, experience.

 
 

Elizabeth H. - GA

Best experience ever!!! Jacqueline Lane Shumny Andrews, made our experience so easy and painless! I was not looking forward to refinancing my mortgage, but Ms. Andrews made it so easy and I can now see a light at the end of my mortgage!! Thank you so much!

 
 

Estela C. - MI

I loved working with Stephen, for his professionalism, personal attention and his big help answering my questions in all the process of my loan. attention like customer that made feel part of a family.

 
 

Willie C. - NC

Service was great.

 
 

Tadele D. - NC

Courtney Corcoran she the best ever employee i met on my loan she take care everythings i need i can refer anybody to her thank Courtney.

 
 

Nathan S. - PA

I would definitely recommend this company! The lady we talked to, Bridget, mad things so easy for us she literally took all the stress of buying a house away.

 
 

Paul T. - AZ

Jacqueline kept on top of my loan process during the entire process and kept me informed the entire time. She was very professional and she made me feel she had my interests at heart.

 
 

Eric E. - OH

Preston Wood was on top of it from day one explaining the entire process and guiding us to the best choice. The entire process was so seamless and easy. We would recommend Preston 1000% and will let anyone needing a loan know his name and number!

 
 

Sandra N. - KY

Very grateful Jamie took my inquiry. Not sure I could have had a better experience! Kristen helped organize the paperwork and Julie actually came to my house to make sure all documents were signed properly. Roberta helped stay on the mortgage companies to get the necessary information. I believe Jamie's knowledge and background was instrumental in making this process as easy as possible. Jamie has access to people that also helped through the process and made by experience awesome! I don't know of anyone at the moment, but I would not hesitate referring Jamie and her "crew" to anyone that needs help!

 
 

Crystal K. - NC

Excellent customer service with Joshwell H. If you have mortgage needs contact this company.

 
 

Barbara H. - NC

Alyssa Carbone was my representative and the reason I went with you for my refinancing. She patiently walked me through the entire process and clearly explained everything as we went along. I felt comfortable and confident with her handling my account. The men I have dealt with were very nice but overly efficient and pushed for time which made me feel uneasy because I couldn't grasp things quickly enough to fully understand what was happening. This left me feeling vulnerable and not totally in charge of the changes I was making with my finances. I really don't like feeling that way so I tend to start looking somewhere else to do business where I can feel confident and in control of my life. Alyssa was a godsend. I turned two other mortgage companies down just to work with her. She is solely responsible for my going with Reliance First Capital. I am immensely pleased with the service she rendered so she deserves full credit for your gaining a very happy client.

 
 

Julie H. - GA

My experience was amazing. Daquon was amazing! I have been in my house 17 years and I have refinanced maybe twice and working with Daquon Faqua was one of the best experiences that I have ever had! He was responsive, helpful, and respectful. I was very happy with my overall experience with Daquon from the initial call through the closing process. Daquon was great at explaining the entire process, from the loan options to best suit my needs to every document line by line. He also was responsive, even on days off, and kept me informed throughout the refinance process. He even sent messages just to check on me and provided status updates, I never wondered what was going on in this process! I closed within a 30 day timeframe! I would recommend Daquon hands down he knows his stuff! Very impressed!!

 
 

Tracy E. - TN

Samantha Hooker went above and beyond the expectations I had when I started this deal. Felt like we were old friends just doing a business deal, yet still very professional in all aspects. Everything was perfect.

 
 

Lawrence P. - NJ

An amazing process the time it took from first contact to closing was 15 days we are extremely grateful to Donna and Kristen for making this happen so quickly. Donna and Kristen are amazing they closed our refinance in 15 days. And what a smooth process.

 
 

Brenda H. - PA

I recommend working with Donna Fabre-Titone if you need to refinance or obtain a mortgage. She was very professional along with being very easy to work with. She made the process simple and quick. Everything was done online or over the phone and the closing was done in record time. It was a pleasure working with Donna and I would work with her again.

 
 

Linda G. - NC

Sonney did an awesome job. This is my third refinance with her.

 
 

Ross M. - FL

Nicole Della Russo was very professional and friendly. She took time out for me and explained the whole process in terms that I could understand. She was friendly and very easy to talk to. Very upbeat and cheerful. Made the process very easy. Would recommend her to anyone considering the refinance process. She deserves a gold star, an "A+" in customer service!!!

 
 

Alexis L. - NY

Couldn't of been any better. The process was smooth and moved along quickly! The people I dealt with were very knowledgeable and polite and returned every phone call and email promptly. My experience couldn’t of been better! Ryan Kearney was very professional, helpful and was very knowledgeable of the whole refinance process. He answered all my questions and was quick to respond to any of my calls and emails.

 
 

Damen W. - PA

Great experience with Mary she’s one of the good ones in this world a true blessing. Mary makes everything so easy and understand all was come back with the best offer and rate she is truly the best and have a great hart and attitude easy to talk to understand and she cares about who ever she works with Godbless her and her family she has truly been a blessing to me and my family.

 
 

Jennifer F. - OH

Brandon was so helpful with our refi process. From Day 1 he was in constant communication and straight forward with everything that was required. As it can be a challenging and emotion process, we were always confident that Brandon would make it happen, and I'm so happy that we put full trust in him! Couldn't be happier! Thanks, Brandon!!

 
 

John P. - OH

Joshwel was very helpful (and patient) with me. He made sure I was aware of all the details, and did everything he could to make the process fast an easy. Reliance First Capital was great to work with. not pushy like othe rlenders. Joshwel is very helpful and a great asset to the company.

 
 

Michael V. - FL

Mary made the entire process super easy. She walked us through everything and was always a pleasure to talk and work with. We would highly recommend her for any of your loan needs.

 
 

James B. - GA

Rachel was great..

 
 

Joseph B. - NY

It was a great experience! Andrew Boico is a true professional which made this process much easier than I had experienced in the past. Andrew always kept in touch with me though out the entire process. He clearly detailed all my options and tailored the perfect option that met my needs. I've been through this process many times before, and I can honestly say this was the smoothest refinance so far. Thanks again to Andrew and his team for making this happen so effortlessly.

 
 

Raymond S. - IN

This was a great experience from the first call from Kelly and 1 month to date we closed we were able to stay around the same mortgage and pay off some debt and even get back a little money for house repairs. The process was so smooth I wouldn't change a thing.

 
 

Judith P. - NY

AJ was the best loan officer I have ever worked with and encountered. He was personable, conscientious, listened well, and explained the process well. He is an excellent broker.

 
 

Cody M. - OH

Brian Bushi helped me step by step make sure my loan process was solid and ready to go. Alan Lopez also did an amazing job being back and forth with me about documents and was a big help to make sure I knew what I needed. Both of these gentlemen provided an exceptional service to me while going through the home-buying process.

 
 

Vic C. - PA

From day one Denise and shay took care of me and made me feel welcomed and assured. Shay went above and beyond for me in such a way I felt secured. The open communication even on weekends, you guys never gave up. Yas and her relentlessness along with Carolyn and her perseverance. Some of you took the time to listen to my problems and goals and helped me achieve them. Customer service like this is a rare commodity and I hope and wish your company appreciates and compensates. From the bottom of my heart Ladies I thank you and I am forever in your debt.

 
 

Danielle F. - LA

Great Experience. Taylor made this such an easy process. He was very attentive and explained all items to me. He was also easily accessible and made the process as seamless as possible.

 
 

Allison S. - NC

Tracey woman has called and emailed me multiple times! And she did a great job. Tracey has been very helpful, fun to talk to, and at times professional. Allison and I really appreciate her working as hard as she did on our mortgage. You have a great team member working for you.

 
 

Matthew F. - GA

Great company to work with. Reliance has a great team everyone here is so helpful. They answered all my questions made me fell comfortable with the process. No matter where I shopped around came back to finish my refi with these guys! Stephen was so helpful from the very beginning, making sure that I was happy and understood each step as we moved along. Great people to work with they are all so friendly and knowledgeable!

 
 

Scott S. - NJ

Ryan was exceptionally helpful for me, and extremely patient. I’m kind of old-school and I do not have much Teknowledge. He talked me through a lot of the processes. I’m not very good with computers and online stuff. He made me very comfortable and took something that is stressful for me I made it easy. Very happy with the whole process.

 
 

Richard B. - NY

They said it couldn’t be done. We are retired seniors and didn’t think we could qualify for a refi but Ryan found a way to rally our assets and produce a deal. Great work on his part.

 
 

James M. - NC

Lan and Ashley were very knowledgeable and gave me great service. Great customer service, this was a great benefit for us.

 
 

Steven F. - PA

Let me tell you something about Brian. This man went above and beyond this whole process which lasted 3 months. Brian called twice a week even if there was nothing new, just to check in and let me know he's still there getting this deal done. If more companies had an employee Like Brian the world would run more smoothly. Also, cannot forget about Kayla and Morgan. Both were great in keeping me informed of the whole process and making sure I was handing over the correct paperwork. I will talk about this experience for the rest of my life for not only I had the pleasure of dealing with such dedicate people but getting me out of a hole that was only getting deeper. Thank you for everything!!!

 
 

Roger D. - OH

Brian berry stuck with me through the whole process and explained everything when I had questions.

 
 

Matthew F. - NY

Zachary and Benjamin both were on top of everything and made this a stress-free process. It was easy to work with them and always made me feel like I was in good hands. My initial interaction was with Zachary Vaughn when I was seeing what my options were with other lenders. When I decided to move forward it was because of his charisma that made me go with Reliance First Capital as opposed to my other options.

 
 

Jill Y. - PA

I recently refinanced with Reliance First Capital. I had a very pleasant experience. I worked with Brent Guthrey and he was so kind and understanding and very professional and knowledgeable. He was so calming through the process, which at times can be very trying, and helped in every aspect of the entire process. He is such a great asset to the company and I would highly recommend Brent Guthrey.

 
 

Rebecca B. - PA

It was a good experience working with Daquon! I'm so glad we had Daquon to help us buying our first home! We have had several homes but being on the seller end is way different than being the buyer! We learned a lot and Daquon is a very motivated worker and will get you the answers you need and will go out of his way to get the job done!

 
 

Bobby K. - MD

Anthony Ahiabuike caught us on a rebound from a previous company that totally left us hanging just before our settlement. Reason unknown. Anthony was very sympathetic about the situation and come up with various solutions that were more than what we were looking for. He kept in touch with us at all times and was always a gentleman. Even though we had settlement, he is still handling questions that we needed to be answered. We would highly recommend him to anyone that asks.

 
 

Richard M. - GA

Chris Chounet and Philip Kold were both very helpful and patient during the process.

 
 

Helen L. - LA

Melissa was professional, she kept us informed every step of the process. She made us feel very relaxed throughout the whole process. She made us feel like we already knew her.

 
 

Philip S. - VA

They were not the absolute lowest rate but they were the nicest and most helpful. So I went with them.

 
 

Thomas S. - MS

The entire process was a blessing working with Melissa Foy. She is a pleasure to work with. This day and time true compassion is a lost attribute as so many times today compassion is not genuine. Melissa shows her integrity and compassion and then backs it up with best case scenario results.

 
 

Jaimie C. - PA

Great experience with Regina Rupnik! We started dealing with Regina with hopes of getting a loan. The first one did not work out, however, Regina did not stop there. She did not give up and in the end she got us the loan we needed. Regina could have given up once we were denied the first time but she did not. I highly recommend Regina, not only did she provide us with a loan but the whole process was rather delightful. She is very understanding and a pleasure to speak with. Not once did it feel like business with her, it was like dealing with a friend. Thank You!!

 
 

Cindy S. - NY

Always there to help. Stephen made this process easy. Always responded to any questions and/or fears I might have had. He was a pleasure to work with! Stephen Sasso was a pleasure to work with.

 
 

Patrick H. - MD

They really explained everything to full extent. Daniel and Lisa were excellent in explaining the terms and documents. They were direct with every question and prompt in asking what they needed from us.

 
 

Shirley C. - PA

Joshua is knowledgeable courteous and kind. He kept in touch with me at all times Helped me with everything I needed. All around awesome guy Thank you Josh!

 
 

Rudolph P. - MD

It met my expectations. The process was not so bad. Daquon Fuqua seemed to be very persistent and dedicated in achieving all of my goals.

 
 

Robert M. - NY

I thought there was no hope. I went through a difficult financial time about 2 years ago, sending my credit score down. On a random day, James Heisser Stevenson made a follow up phone call to me. I explained my situation, and he said to give him some time and some trust. Jim personally guided me through getting my credit back up to where it was. He also followed up with me at least weekly while as I was taking the steps to repair my credit. In a few months my credit score went way up and then we were able to start the process of the refi. James made the process super easy. He is friendly, extremely knowledgeable and will literally jump through hoops for you. The application, processing and closing went as smooth as can be. Thank you Jim and Reliance First Capital for helping me and my family get back on track.

 
 

James S. - NC

Jazmine is an amazing person. She always returned our calls and emails promptly. Answering all our questions and guided us throughout the entire process. We feel we had an amazing person helping us every step of the way. Amazing experience.

 
 

James L. - FL

Nicole Russo kept me informed throughout the entire process. A true professional and a pleasure to work with. It couldn't have been better.

 
 

Catherine G. - TN

Sean was amazing and has helped change my life drastically. He's truly been a blessing!

 
 

Kem W. - TN

Great first mortgage refinance company. I just refinanced my home through Reliance. Carol Austin and Lindsay Jaquith were my main contacts. Carol and I spoke.about a year ago and luckily I kept her phone number. My loan was a challenge to get approved for many reasons, but Carol is a great loan officer and knows how to get threw all the paperwork needed to get a loan done. I had a 45 year career as a commercial loan officer in Memphis, so I understand fully what she and Reliance did for me. I personally recommend Carol and Reliance if you are buying a home or simply refinancing. Ask for Carol Austin when you call.

 
 

Corine M. - NC

I worked with B. Carter and he was wonderful! He stayed in constant communication with me.... guided me through some refi obstacles and made me feel like he had my best interest at heart, along with setting realistic goals and expectations. I would recommend him and the Reliance First Capital team to any and everyone!

 
 

Annette A. - GA

The Best. I chose one or the best of the best. I was provided with excellent service and information.

 
 

Luis G. - NY

Everything and everyone was perfect. Already recommended and gave Phil's contact information to 3 people.

 
 

Elmin S. - GA

Had a great experience and received more than enough help from the people at First Reliance especially with Myriam Taylor. She was extremely helpful, kind and professional. Great team at Reliance. special thanks to Myriam Taylor for all her hard work and professionalism. She always stayed in touch throughout the process and was very helpful.

 
 

Rita H. - AL

The process was easy and convenient for us. After several attempts with other companies, Reliance First Capital got the job done! Our loan manager was available to us and kept up with the pace and needed documents from us. I would highly recommend this refinance/mortgage service.

 
 

David S. - NC

You have an individual that works for your company Caleb McIntosh. We meet him several years ago when we tried to do a refinance. And from that point on we have returned on several occasions to do refinance and for help with financial questions. He has put forth extra efforts beyond anyone we have dealt with in our 50 years of buying homes. He has given more than 100%. He has always been upfront honest and told us if it was a good time for refinance or other. As a member of your company he has given Reliance a trusting and worthy name for your company to do business with. Our business will continue with your company until we no longer worry about homes or He leaves your company. He is the reason we have chosen to stay with your company and why we plan to stay until he leaves or retires from there. You have an excellent member on your team. Thank you.

 
 

Brian R. - OH

Nathan is a great guy. Always kept us in the loop and was very helpful. Would recommend him to anybody.

 
 

Jennifer J. - MA

Christina Santiago and Lindsay Jaquith were extremely helpful in navigating this process and making sure I understood what was needed. Through all delays and obstacles they were patient and very thorough.

 
 

Levota B. - WA

Happy with loan.

 
 

Eduardo F. - MA

All the associates that were involved were helpful and very professional making the process much easy and simple. I want to add and special thanks to Marissa Longo for exceptional professionalism and understanding. I am very grateful and pleased with Reliance First Capital's process and associates. I do not have anyone at the moment, but I will refer Reliance First Capital at the first opportunity.

 
 

Anthony C. - AL

Leslie did a great job! She kept us aware of any forms we needed to proceed with the refinance process.

 
 

Anthony B. - NY

I very much enjoyed working with Stephen. Stephen was extremely easy to talk to. He helped me work through several issues. He was friendly and very responsive to my needs. Good rates and a responsive agent. The process was relatively easy.

 
 

Robert A. - OH

Matthew was the consummate professional.

 
 

Maise J. - MA

You guys did a phenomenal job. Ging-Han Jacob Bien is professional and outstanding and always kept his word.

 
 

Vicki R. - TN

It was an excellent experience. Brent and his team made my refinancing so smooth. Brent is honest, knowledgeable and very personable and is very hands on no matter where you are located. I have never experienced such a professional and caring and honest company it was quite refreshing. If you are looking to refinance or purchase a home this is your company.

 
 

Jose E. - NY

Erick Cifuentes really did everything possible to help us with our process of buying our new home.

 
 

George A. - NC

The members of the team were supportive, professional and pleasant throughout the lengthy process.

 
 

Carla M. - NY

Our whole team was amazing to work with, can't thank them enough for getting us through a difficult situation. We had 2 different locations, at opposite ends of the US and they brought us through it. First and foremost, Edward was amazing! Michael was very helpful with our Florida property and last, but certainly not least, was Nicholas who helped us through the final stages, which again was not your usual closing.

 
 

Robert K. - NC

Everyone helped a lot.

 
 

Catherine D. - AL

Joshua Robich was outstanding in the whole process of refinancing our home! His manager went above and beyond for us and so did the underwriter! The only issue we had was the FHA with the report of a comment that was on our credit that we did not even make! It was a mistake put on our credit by the credit bureau.

 
 

Bryan F. - PA

Alicia Calabrace was exceptional.. she did an amazing job with helping me through the whole process and explained everything very thoroughly and exceeded my expectations for the entire process of working with her. She is very kind and professional, making for a great partner to work with. Also, Alex McGuire did a fantastic job on keeping the process rolling through underwriting and kept me updated on anything that was needed from me to keep moving forward in a timely manner. She also is very kind and professional, making for an outstanding partner to work with. Overall, I am supremely satisfied with my experience with these people and this company.

 
 

Joshua T. - VA

Christian Millan and Jennifer Barrett were great to work with. There were several kinks in our process due to a messy divorce and an attempt to refinance previously. They worked through each of them and we came out with an amazing refinance.

 
 

Gregory O. - ME

Bradley Goldman did a great job.

 
 

Deborah B. - TN

Julieanna sifted through documents, found items that had already been sent and condensed the list of items that really needed to be sent.

 
 

Axelis C. - OH

It was a very good experience. The most we liked was that she guided us from the beginning, she guided us and helped us throughout the process.

 
 

Lois M. - NC

Lan is a very efficient and caring about us individuals.

 
 

Glenn A. - OH

Regina was great. Her communication throughout the process was first rate. Her advice was always sound and helpful!

 
 

Nancy J. - NC

Good morning Ryan, I was going through my old emails and I came across this one from you. I thought that you might like to see the project that you made possible! After 20 some years of dreaming of a porch we finally have it! We saved some money and injected some sentiment buy having 3 pines cut and milled for the uprights and rafters. They were 130 years old and we are glad to have them still where they started. The laurel branch railings were done by Owen and our youngest daughter. Every time I go on the porch I feel peaceful. Thanks again for your help. I hope all is well with you also!

 
 

Mark W. - TX

Great experience. Ryan was very attentive to providing timely customer service. He always returned emails and made sure we understood the process. Great communication skills. Helped us through the mortgage loan process. His background as a trainer was very helpful.

 
 

Illaine R. - NY

Very professional and truthful in every step of the application. A sample call led to a well-defined and detailed mortgage. I didn’t think I was ready until Mr. Barreau explained every step of the way and the different types of mortgages out there for each individual. He literally tells the truth from start to finish. Mr. Eric Barreau is very professional, respectful, knowledgeable, trustworthy, intelligent, encouraging, and help you reach your potential goal. He help you focus on your goal financially with motivation “keep your eyes on the prize”. My family and I are very grateful and honor to have Mr. Eric Barreau as our Loan officer.

 
 

Whelan F. - SC

Toi Meade (Awesome Loan Officer) Thank you so much for all your hard word and for making my dream of purchasing my new home a reality. You made this process so comfortable and exciting, from providing excellent service and for also taking the time to explain everything thoroughly. You are truly the best at what you do and I will always be grateful to you and your team Reliance Capital team. Definitely recommending you to family and friends. Again, Thank You and Happy New Year!!

 
 

Mandy G. - PA

Highly recommend!! I never thought this was possible for me. Jessica was amazing and was there every step of the way! She let me know all of my options and she and her team answered all of my questions quickly! I couldn’t be happier with the outcome of my refinance!

 
 

Amanda G. - PA

Jessica Holloway was awesome! She made the entire process painless! I couldn’t believe how smooth it went!! She was quick to answer all of my questions and I highly recommend her!

 
 

Jeff L. - MA

Another great experience. This was my second refinance with Ritu and she was awesome. She makes the process smooth and is very easy to work with.

 
 

Volodymyr S. - OH

It was a pleasure to work with you. You are professionals.

 
 

Gerry H. - GA

Chad, tomorrow morning I am having Kyphoplasty on a vertebrae in my spine. I am concerned, of course, but at least my finances are in the best order they have been in years, thanks to you!

 
 

Toby T. - TN

Christine and her team worked hard to figure out a lending situation that worked for us. We appreciate their hard work for working what seemed to be the impossible.

 
 

Said C. - MA

If everyone in Reliance First Capital is like Phil Stone, this company is going to be successful. He a great professional and the Cherie on the top is that he loves what he is doing. He got my business not because he had the best offer but because he was the only one that took the time to explain and understand my need. So Phil it was a pleasure knowing you and doing business with you.

 
 

Vonda M. - TN

Matthew Anthony Wambeek, he was relentlessly helpful to me. He went above and beyond to help me get this refinance loan approved. He is the sole reason why I would recommend your company for and all business concerning home mortgages. Grant you it took us 4 long months to get it done but I wouldn’t have any other way as Matthew worked his behind off to get me the loan that I needed so much!!!! Matthew Anthony Wambeek is the best!!!! He’s the reason why I continued to stay with your company because of the lengthy time it took us to get me the loan that I needed. He’s the BEST!!!!

 
 

Mark S. - NY

Very happy, great job!! The entire crew was very motivated. My loan officer was definitely focused and sharp During the process I felt like my officer was right next to me. She did not miss a beat. She had a lot of energy and was great to talk with.

 
 

Patrick B. - PA

The process was very easy. Daquon Was an amazing help. The entire process was great. Daquon was a tremendous help all the way. He was very informative, extremely helpful and I definitely recommend his services.

 
 

Nikia N. - SC

Samantha was the bomb.com!! She helped me with everything!

 
 

Raymond W. - NY

Awesome experience, Awesome Assistance. Ms. Sethi was absolutely awesome and I could not have asked for more. She was attentive and never aggressive. She was also apologetic when making requests, even when they were more than reasonable. I would recommend her to anyone looking for a pain free experience!

 
 

Bruce R. - MD

It was a great experience. The entire process was easy, and it was great working with Andrew Boico. I would recommend reliance to anyone I know.

 
 

Luz P. - FL

Kelly Lyn Harrison - she found a way and never gave up on me. I was very undecided but she explained the benefits I would get from obtaining the refinance for my home.

 
 

Serge L. - MA

Andrew was superb he went above and beyond to make the process go smoothly. Some of encrypted files were annoying but Andrew's help and patience made it happen! Kudos to Andrew!

 
 

Gabriel N. - NC

Reliance First capital was the best mortgage provider I have worked with. Ryan Sason the loan officer was with me from beginning to end. He was super professional, very responsive to my questions, and even gave me his personal number. The process was super smooth and fast. Thank you so much for making this complicated process nice and easy. I highly recommend Reliance First Capital in special loan officer Ryan Sason

 
 

John G. - NC

Courteney Corcoran - she responded in a quick manner and was great at explaining options, etc.

 
 

Derek S. - NC

Joshwel Haggins was awesome. He helped us refinance our home. He was so helpful and always prompt with everything. Great job!!

 
 

Shirley W. - VA

We recently refinanced our mortgage with Reliance First Capital and worked with agent Rachel Andrew. Months ago I was researching and browsing refinance options when Rachel reached out to us, and I am so glad she did! She presented different options for us tailored to our needs and goals of our refinance, was always available to answer questions and touch bases with us throughout, and overall was just a pleasure to work with. She walked us through every step of the way during the entire process and followed up after to make sure everything went just as we had hoped and expected. The experience exceeded our expectations and the timing couldn't have been better considering the state of the economy right now. Rachel is knowledgeable, personable, and truly cares about and looks out for her clients' best interests. My husband and I highly recommend her and Reliance for all your refinance needs.

 
 

Cynthia M. - MD

Rachel returned my inquiries late night and weekends.

 
 

Iris W. - DE

It was a good experience. The process was somewhat long, but our loan officer helped us through it. She did all that she could to make sure we were pleased.

 
 

Andrew T. - TN

Nick was very professional and kept us informed throughout the process. He made sure he found the right loan to fit our needs. Nick worked extremely hard to make sure our loan was success. Nick was exceptional.

 
 

Lydia A. - MD

Thank God for Lori. Lori was truly a blessing for my husband and I. After trying several other companies, she showed us true professionalism with integrity, financial knowledge, and patience like none other. She walked us step-by-step through the complete process until we understood every detail. She is a financial genius with the patience of an angel. She gave us exceptional financial advice in cleaning up our credit and moving toward a credit free life. We are truly indebted to Reliance and Lori for investing in us.

 
 

James C. - NC

Christopher was amazing to work with. He knew what he was doing and it help the process out a lot.

 
 

Patricia C. - TN

Courtney did a great job.

 
 

Meryl G. - NY

Good experience. They made it easy to apply and I was happy to work with them. Steve Sasso spent the time to learn about my needs and gave me 4 options whereas the large banks only gave me one option.

 
 

Laura R. - CT

It was a great experience. Mr. Daquon was very professional and helpful; After submitting the required documents, the entire process was pretty easy, I was very happy with the whole process from start to finish, they made the process clear and easy to do everything electronically. I felt so relieved to get the money I needed so quickly, and I would highly recommend Mr. Daquon to anyone looking for a loan. Thank you for your wonderful service. I was very happy with the whole loan process from start to finish. This company made the process clear and easy to do everything electronically. Quick and easy process.

 
 

Whelan F. - SC

Toi Meade (Awesome Loan Officer) - Thank you so much for all your hard work and for making my dream of purchasing my new home a reality. You made this process so comfortable and exciting, from providing excellent service and for also taking the time to explain everything thoroughly. You are truly the best at what you do, and I will always be grateful to you and your team Reliance Capital team. Definitely recommending you to family and friends. Again Thank You and Happy New Year!!

 
 

Bernard M. - OH

Yana was highly professional and met all my needs. Michelle, the lovely redhead was courteous and professional, she made my experience pleasurable. Rasool, helped in everything and is the reason why I chose Reliance. I have no referrals at this time, however, Reliance is the company that I will tell all my acquaintances about. Thanks for everything you guys!

 
 

Yevgeniy R. - OH

Very clear. Very knowledgeable. Excellent communication. We bought a few homes over the course of our lives and never have we had such a pleasant and smooth experience. Yana is an exemplary professional. She went above and beyond our expectations to keep us well informed and engaged in the entire process. She is a genuinely caring and attentive person. It is rare to have an opportunity to work with someone like Yana. We feel lucky having met her. If you are reading this review you would be very foolish not to use Reliance First Capital. It is refreshing knowing there are still good people out there that take pride in their work and even more important other people.

 
 

Jennifer S. - NJ

I would HIGHLY recommend Lance C. Kirshner for your mortgage needs. Lance went above and beyond and we walked away on top, lower payment, lower interest rate, debt free and better educated, we walked us through everything and was extremely patient and understanding of our personal needs. If you’re looking to buy out refinance and I would give him a call A+ service which is hard to come by these days!

 
 

Roberto C. - NY

Marissa Longo helped us on getting this loan approved thanks to her and her hard work on making this possible. And thanks to Michelle Martincic on all the updates on the progress of the loan and the process as well. Thanks to all who made this dream on being a first-time homeowner a reality.

 
 

Christine B. - NH

Excellent - I would like to say Thank you Bridget! Job well done. Every step of the way Bridget had my back. She really helped me keep the faith. I look forward to working with her in the future. I will recommend her to all of my friends and family.

 
 

Melissa C. - TN

I recently refinanced my house with Dylan Bonezzi and Reliance First Capital and I cannot say enough about how great of an experience it was. Dylan worked very hard to get me in a mortgage that fits my financial and retirement goals and at a very good rate. I highly recommend both Dylan and Reliance to anyone wanted to refinance. This refinance has put me in a position where I can retire debt free. Dylan Bonezzi was awesome in helping me to get in a loan that was specifically catered to my financial goals for retirement. Lindsey Jaquith helped to tie up loose ends which expedited the process.

 
 

Rita T. - OH

Vaugh West. He worked with me through the whole process. He never gave up on me. I would recommend Reliance First Capital to anyone needing a loan or refinance.

 
 

Alex D. - FL

The person I would like to HONOR IS LANCE K. from the Company, if you need a Mortgage, and your need Professional and 10000% Dedication Please work with Lance K. Call and ask for him, you will not regret it and you will get to the "FINISH LINE" Together with a Happy House, either your First or Second, or 100th Home, he will get you to the finish line!

 
 

Dawn C. - GA

My entire process with Reliance First Capital was awesome. Preston was extremely informative and never made me feel like I was out of the loop. He not only provided frequent updates regarding my Refinance, but he was very accessible. Completing a process like this from another state and in the middle of a pandemic, one would almost expect for the communication to be spotty, but that wasn't the case. Thank you, Preston & Reliance First Capital!

 
 

Patricia M. - NC

Sheranda Smith was always courteous, seemed really interested in my my satisfaction.

 
 

Leonard K. - PA

Very pleased.

 
 

Alisa N. - VA

My husband and I were refinancing to make an addition to our home. Regina discussed financial options that I never knew about. We were able to refinance, pay off all my school loans and have cash out. Regina was professional, kind and very dedicated to our needs. Thank you so much Regina for helping us!

 
 

Matthew M. - NM

Matthew Wambeek was awesome, from start to finish: he explained everything clearly, kept me informed the entire time, was patient with me, was attentive to my goals, and was an advocate for me (especially when the appraiser was painfully slow).

 
 

Ruth E. - VA

Thank you so much for the beautiful Christmas card! It sure made the walk to the mailbox worth it. I hope you are doing well and have a Merry Christmas and a Happy New Year! I have to say I miss our little chit chats and check-ins. Thank you for helping me reach my financial goals. You made the process feel less stressful and it was nice to have you by my side throughout until the end. It was very reassuring to have someone who was very responsive to all my silly questions. I hope I didn't annoy you too much!! I remember you left me a message about doing a survey, I think. If you send me the info I would be willing to do it for you. Well, back to work now. Feel free to reach out even if it’s just to say hello. Take care.

 
 

Paul A. - OH

You guys are the best I’ve ever worked with. A lot of thanks in this time of sorrow for me. A great help.

 
 

Charles D. - TX

Reliance was very attentive to me needs in refinancing. The explained everything throughout the process. Ronald Harrison was a great pleasure to work with & was always available to answer any questions.

 
 

Scott T. - NJ

I worked with Lance Kirshner and wow was I pleased. He walked me through the process quite confidently. My application was a bit messy but he made things work. He stayed with me the whole way and I felt like he partnered with me all the way to success.

 
 

Tammy P. - NY

Very easy process 5 stars plus 10 - The entire process was pretty easy going, I got a call from Ritu Sethi and she sounded convincing, I was hesitant at first but she made me feel so confident I figured let me hear her out, so glad I did, I feel like she had so much knowledge very Courteous and so kind, always returned my calls in a timely manner , was on top of everything, anyone looking for any mortgage related things please call Ritu Sethi you won’t be disappointed, trust me. She’s an asset to the company and they would be crazy to ever let her go. I would love to meet her in person she’s a wonderful lady, all in all a great lady who knows her stuff. Two thumbs up to her thanks again Ritu.

 
 

Liumilla S. - NY

I had the pleasure of working with Lance Kirshner, who guided me through my refinancing process. Of all my previous dealings, I have not experienced a smoother and clearer process than the one Lance provided. After getting to know Lance, I know it is thanks to his dedication and commitment to his clients. I want to thank Lance and Reliance First Capital for taking care of me during my refinance; I'm really grateful. I am absolutely confident that I will work with Lance on my future dealings and it goes without saying. If you (the reader) get an opportunity to work with Lance as well; believe me when I say "you are in good hands".

 
 

Kathy S. - OH

Dennis Thomas is the best. She was excellent, made it so easy and made me calm when I got nervous or if I didn't understand. She was great.

 
 

Dave B. - MA

Preston was the best. He worked long and hard to get us our refi cash out. Pleasure working with him and reliance first capital and will work with them again!!

 
 

Dianne A. - NY

Jeffrey Daniels was exceptionally helpful, even at time when I think about quitting, he educated me and gave me the encouragement to continue. I will not trade his expertise for no one else. He was very friendly and professional, a mannerism that exceeded any job description.

 
 

Sandria D. - TX

Everything was great. I will definitely call again if I need.

 
 

Robert W. - NC

The Analyst team were exceptional. The review process will make you pull your hair out. Analysts were on point, on target, and on time.

 
 

Bonnie U. - TN

Jacqueline was the lovely lady that I was working at and did an exceptional job! She went above and beyond my expectations and I highly recommend her!!!

 
 

Wendy P. - NC

Shelia Dennis did an amazing job with our refinance! She answered all of our questions very quickly and made the entire process go very smooth!

 
 

Kenneth C. - PA

Will at Reliance First Capital was the best to work with. He was honest, courteous and professional. He worked with us through the loan process and multiple options when our appraisal didn't come in where we needed it to be. He helped us come up with a solution to help meet our needs including our daughter’s wedding and reducing credit card debt. Thanks again Will!

 
 

Austin A. - PA

Very professional, very patient. What I thought was going to be a trial some ordeal turned into a very pleasant experience. Rachel Andrew is truly a concerned and caring individual---making sure that everything was understood, seeing to it that I was always satisfied. Working with her was a pleasure.

 
 

Camillo P. - NY

Matt hung in there and trouble shooted throughout.

 
 

Paul L. - NC

Anthony Palermo was fantastic with the process. Whenever there were any questions he answered and followed up with great deal to be sure I was up to speed. Also, very helpful with underwriting questions and backup as well. The loan process in todays' economic times can be misleading and hard to keep up with. Anthony helped me understand the different variables and worked thru them. 100% better than other agents and recent experience. Thanks! Truly top notch.

 
 

Anthony W. - SC

I want to thank you for everything you’ve done for me and my family. This opportunity is going to change our lives forever! Thanks!

 
 

Jacqueline H. - GA

Process went well. Electronic process excellent.

 
 

Jeff M. - OH

Dylan Bonezzi was my mortgage analyst at Reliance First Capital. He did an amazing job with a lot of the hoops I had to jump through to get approved. He was available at all times of the day and when he didn’t know answers, he found them and got back to me. I couldn’t be happier with my experience. I am currently closed and in my new mortgage and rate. Couldn’t have done it without Dylan and his team. Thanks again.

 
 

Craig W. - PA

The loan process went smoothly. Very pleasant. As I hear anyone asking about a mortgage I'll send them your way.

 
 

Opal H. - CT

Vanessa was very clear with instructions and explanations. The process went exactly as she indicated. Overall the process went very well. I'll be saving money. Plus I now have a little cushion for emergency fund. I don't know anyone right now, but I'll definitely recommend Reliance First Capital.

 
 

Hayley R. - TX

The process was very smooth.

 
 

Mary B. - AL

My experience with Reliance was very positive. My agent Ronald, was extremely helpful throughout the entire process. Ronald was even after normal business hours to answer any and all of my questions. If we hit a snag Ronald would call yo explain to me what was going so I would understand what was being done to address the issues. Ronald stayed on top of the process all the way through the process. I enjoyed working with Reliance and especially Ronald for my refinance.

 
 

Vynette J. - MD

Jessica Holloway provided excellent service, she always returned my calls and email in a timely manner.

 
 

Lavette S. - NC

My Mortgage Analyst Joshwel Haggins was extremely professional and did a wonderful job with my refinance. He made it simple, quick, and explained every detail of what was happening through to the closing. He made the process simple and help push along the process so that it did not take months. The most thing I appreciated was his communication in keeping informed of everything that was going on and almost always answering my calls and if he was not available, he would call me right back. He is definitely an awesome person to work with anyone needing to refinance or finance their home. Joshwel provide me with excellent service through this process. I was very pleased with his detention to detail all the way through the process; how he made sure that I understood what and why each process was happening; he kept a pleasant demeanor the whole time and I was very pleased with his attitude. Most importantly he returned all my phones calls within a two-hour time span.

 
 

Nataliya L. - OH

I cannot think of any way to improve - it was the best experience I ever had when financing a purchase. The process was smooth, the team is highly professional, Yana is a top-notch expert, great listener and excellent communicator. She made the process go so so so month and easy. Yana and the entire team are highly professional, exceptionally knowledgeable, courteous and caring. They understood our needs, guided us through the process, made sure we are comfortable and understand every step of the process, and responsive.

 
 

Ivan P. - OH

We are satisfied with your work. Thank you very much.

 
 

Sean R. - CT

Awesome experience. Found on a whim but extremely happy Awesome service, very knowledge, will definitely use again. Thanks again.

 
 

Edna W. - NC

Thank you, Josh, for all your help. Without your help and support during these months of working on it I would not have done it. Josh was very helpful and explained all to me. Very professional.

 
 

Ron P. - NY

Exceptional Service. The process was easy and very friendly. Always professional and made us feel like we were a dear friend. We were guided from the beginning until the end of the loan process. When we didn't understand something, everything was explained with great patience.

 
 

Toni H. - AL

Very pleased with Reliance First Capital, LLC and Oula was great, her personality was meant for this job in customer service which helped immensely when we hit a couple hurdles.

 
 

Florence M. - VA

Jazmine Pintueles is truly a keeper. Very professional on all levels of her service. I would definitely use her again for my mortgage needs. Truly she an asset to your company! Everything was truly handled to my satisfaction!

 
 

Pandora D. - VA

Erica was courteous, pleasant, answered all questions. Erica went on vacation and still answered her calls from me. She is excellent at her job, a pleasure to work with, and very polite. She will go above and beyond for her clients. This is the second time I have worked with Erica Markiewicz and I highly recommend her to anyone wanting to refinance.

 
 

Linda S. - MS

Wade provided exceptional service! He was very patient with me for weeks before I finally decided which option I was going to take. He ALWAYS answered my calls very promptly before closing and even after the closing!! I would highly recommend him to work really hard for anyone.

 
 

Ernest R. - CT

Best experience we've ever had. The process seemed to take forever. But Brandon walked us through every step. And kept us informed on everything we needed to get approved. Could not have asked for a better person to help us. And we will recommend to our friends.

 
 

Laura M. - VA

I had tried to refinance with a different company a few years back, it was stressful and a terrible experience. I had low hopes for a successful refinance, and was frankly terrified of undergoing the process again. Regan not only explained things in a clear and very easy to understand way and helped me through every single step. He was highly and proactively responsive and truly a pleasure to work with. So much so that I will be requesting him for any and all future needs. I will actually miss working with him, although I am thrilled the refinance has been funded!

 
 

Tim H. - PA

I worked with Mary Connolly on a refinance and she could not have been more helpful and easy to work with. The process with Mary and Reliance was smooth and understandable. She made sure all questions were answered and kept us up to date on the status of the refinance. I would definitely recommend Reliance First Capital for your refinance needs.

 
 

Nina B. - OH

Michael and Benjamin were great to work with and we didn't always agree but were able to work through the problems that arose. If I hear of someone needing financing, I will be happy to refer them to your company.

 
 

Erica G. - NC

Leslie was so warm and welcoming. I felt like a had a friend holding my hand through the entire process. She was awesome!

 
 

Terry B. - FL

A little aggravating reference my income, but Christian Davis explained it so it made sense. Christian Davis was professional and made me feel important.

 
 

Dale T. - FL

Travis Yocum provided exceptional service. He responded quickly to any questions I had on my loan or the process. He was very knowledgeable and kept me up to date on the status of my loan. I would definitely work with Reliance First Capital again.

 
 

Erik T. - MA

It was a great experience Brandon did what no others could do!! If you're looking for a professional that will work 100 percent towards what you’re looking for and make it happen then Brandon is the person to talk to. He was there every step of the way and also got done what every other loan specialist couldn’t get done for me. 5 out of 5 stars I very highly recommend!!

 
 

Vicki M. - CT

Excellent Customer Service! I worked with James Cyran at Reliance First Capital, LLC and from the very start the process was smooth and very well understood. He walked me through every step of the way, answered my calls and emails in a very timely manner and was a top-notch agent to work with. I would highly recommend James and Reliance First Capital for anyone seeking refinancing in the future.

 
 

Kathleen C. - IN

Jared Neff provided exceptional service. He was able to help us at all times, even late at night and early in the morning. He truly cared about our happiness and worked extremely hard to get everything ready for us as quickly as possible.

 
 

Lawrence S. - WA

Phillip and Linda went out of their way to help us understand and complete everything. They are great employees. [They] kept me informed. I would deal with them again.

 
 

Cory G. - AR

Very satisfied in all aspects of our work with Reliance First Capital and especially with the agent we worked with, Thomas Cannarozzo. He was incredible in communication, working through many things with us an getting it done in a very quick fashion. Highly recommend him!

 
 

Ahawana W. - VA

Recently refinance with Regina Rupnik at Reliance First Capital and she was awesome to work with. She educated me through the entire process and made me feel comfortable working with her. Regina is very personable and knowledgeable. She presented me with several options and assisted me with choosing the best option for my personal circumstances. Definitely will work with Reliance First Capital again and recommend Regina for all of your mortgage needs.

 
 

Tibor P. - NY

These folks at Reliance first are top notch. Mike Attanasio, my mortgage analyst was amazing, quick answers on any question I threw at him. All the numbers were consistent throughout the entire process without any surprises, I could not have asked for my refi to go any smoother.

 
 

Gerald S. - MN

Mathew Wambeek went above and beyond, could not be better. Will refer anyone I know who is looking to refinance.

 
 

John B. - CT

Mike Attanasio my mortgage analyst and sales did a great job in helping me refinance my home. He saved me hundreds of dollars and made the process go very smoothly. He responded quickly to all my questions and the entire process was without any issues. I would recommend Mike if you want to refinance your home. He is honest, straightforward, and hardworking and he gets it all done in a timely fashion. Great job Mike!

 
 

Dorothy V. - GA

I won’t to say I was scared trying to refinance my house. I have always had my husband by my side when I done something like this. But he passed away. And I won’t to tell you as soon as I started working with Preston John Wood I started relaxing. He is the best. A lot of people would not have cared they just won’t you to sign papers and go away. But not Preston Wood called me every day to make sure I knew what was going on and explain thangs to me that I didn’t understand. Because of him I will let all my friend about Reliance First Capital. I would like to thank him for all his help and for being patience with me.

 
 

Joe G. - MA

AJ was really patient. I spoke with AJ in July, he took a lot of time to give me a very well-prepared quote. I told him hit the bricks, I'll wait until my credit gets better. He was very gracious and did not pressure me at all. He just said keep in touch. 6 months later I decided to use him over all the other companies, because his first mission is customer service. AJ is extremely accommodating, always calls back when he is not available, and has an overall kind and relaxed attitude about his job. This guy doesn't suck! Can't say enough good things about AJ. Idk if every loan officer is as good as him, but I had a very pleasant experience with first capital. I am also a complete *******, and this might be the first good review I've ever written. So you got that going for you, which is nice!

 
 

Stephanie W. - GA

Very good experience. Lori makes you feel very comfortable throughout the entire process. She gave me different options and explained each one in detail. She listened to me and did not put any pressure on me.

 
 

Yuriy E. - OH

Yana was very professional and willing to do her best for us.

 
 

Georgia M. - NC

I cannot stress enough how great Damien Weekes, with this mortgage companies was in securing my refi. He was knowledgeable, courteous, and closed my loan within two weeks. Even in that short time, he seemed like family. I would definitely use him again and would highly recommend him to everyone!

 
 

Dolores B. - NH

Andrew Mark Saunders was exceptional.

 
 

Anthony R. - NH

Brian was the best! Straight forward!

 
 

Carol G. - OH

Christopher kept us advised of each step and even sent text message reminders for steps that needed to by completed by a certain time to close on time.

 
 

Rachel C. - NC

Dawn Doros, my loan officer was wonderful to work with through the refinance process. She was always courteous and willing to answer questions.

 
 

Debbie F. - OH

I have refinanced 2x with Reliance First Capital. Erica Markiewicz is the agent I had the pleasure of working with both times. I highly recommend calling Erica Markiewicz, she is so amazing and helpful I just can't say enough about her. She helped me every step of the way. She truly cared about my needs and if I could give 10 stars I would.

 
 

Margaret D. - FL

Gary Sabshon is the best. He was with me all the way making the process not a problem. Gary is your person that gives above "exceptional service. I was blessed to have him as my Mortgage Analyst. He is highly professional, caring, and very punctual. I have never worked with a finer group.

 
 

Dee C. - AR

Tammy and Jackie were helpful and explained every question I had in a manner that I understood. They were patient and caring.

 
 

Suzanne B. - IN

Kelly Harrison. Love her. She returned our texts and call within 30 minutes. Very knowledgeable and professional. I can't say enough good things about her.

 
 

Rene V. - MA

Great experience. Loriann is a Phenomenal analyst. I am so happy I had her as my advisor. She answered all my questions, even when I needed more clarification, and took the time to speak to me about all of my options. She and Kalya Cody (Processor) professionally and courteously walked me through my selected option and constantly kept in contact with me on the status of the refinance. I have had several refinances and this was the smoothest and less stressful I ever had. I will be specifically referring her to family and friends as well as their Organization.

 
 

Ashley W. - ME

Positive and comforting experience. Lori, was nothing but amazing from day one. After hearing my situation on needing a refinance she has been determined to get the job done. Lori will do whatever she needs to help you get the best possible outcome out reaching others, phone calls texts whenever you need her even just for reassurance through the process. I would highly recommend Lori to anybody you will be highly satisfied.

 
 

Charlene W. - CT

Lori has been extremely helpful with explaining the process of refinancing. She thorough with explaining the different options and all refinancing terms for my clear understanding of what she was looking at and how it benefited or hinder the outcome. She was patient and guided me through everything.. She listen for a clear understanding of what my long term goal was and she delivered.. I would definitely recommend her to my friends and family.

 
 

John H. - ME

Trust worthy representative. Lori gained my trust immediately and although she was not able to secure a loan for me at this time I will come back to her when I qualify.

 
 

Lois H. - LA

LaShonda was very patient and very accommodating. Whenever I had questions or concerns, she would quickly respond to my questions. There was a lot of information for me to try and process, but LaShonda always treated me with the utmost respect and never appeared impatient when attending to any issue that came up. From my experience, I would rate her 5+ stars for outstanding!

 
 

Rose T. - TN

This is the first that I have experienced such exceptional help with a complex situation, I do not know you can improve on a great process. Lisa Thomas is great, professional, patient, and caring. Every process was explained, every question was answered.

 
 

Bernadine W. - VA

Everything went extremely well!

 
 

Katelyn D. - PA

Alicia went above and beyond her job responsibilities. She took the stress out of an often stressful process, exactly when I needed such support. She clearly communicated the next steps and made sure everything was always on track. I would recommend her and her team's services to anyone in the process of buying a new home or refinancing.

 
 

Antonio A. - PA

Alicia calabrese has exceeded our expectations. I would recommend her to everyone. She was very informative, supportive, and extremely helpful.

 
 

Daniel S. - PA

Alicia and Alexandra were amazing. Very knowledgeable, passionate, personal, and enjoyable to work with. Everything was streamlined, explained clearly, and was painless.

 
 

Jesse S. - PA

Alicia was very helpful, professional, and kind during the loan process. I would highly recommend her when purchasing a home.

 
 

Miranda W. - PA

Alicia was always answering her phone when needed and making things go as smooth as possible. She was quick to respond and made the buying and selling process as easy as it could be for us. We would recommend her to anyone!

 
 

Cynthia S. - CT

Amanda exceeded my expectations. I don't know anyone looking to refinance but I have shared my positive experience with friends and family and will share with anyone that is interested. I was looking for reputable mortgage company to refinance my home. I was bombarded with calls. When Amanda Carlson called, I pick up. Not sure why but it was the right move. We chatted a bit and I shared my needs. I felt she was genuine, honest and professional. She is very knowledgeable, offered options and really assisted me in making the best decision for my situation! Amanda was very attentive, responsive and explained every step of the process. I was not worried or concerned. She was available to assist and support me through the 6-8 week process. Yes! Quick and no surprises! I highly recommend Amanda I. Carlson and Reliance First Capital!

 
 

Li'Sha R. - OH

I just want to say that from the very first day of working with Akim Holloman and his team I was in good hands. He went above and beyond to get me into my first home and one that me and my family will love. He is a blessing to work with. When I was feeling discouraged, he made sure to lift me up and let me know that there was nothing to worry about. I appreciate him and his team 💙. Bonnie is the best realtor as well.

 
 

Candace P. - OH

Attentive and Responsive - As a first time homeowner, there were several things I had been prepared for through home buying classes and my own personal study, but working Akim Holloman and his support team at Reliance First Capital, LLC made everything so much easier than I ever anticipated. The flow of communication was timely and professional, the documentation process was thorough and respectful. Even after the deal was completed, there were extra small touches to reassure that I made the best choice for my family and our future.

 
 

Donald G. - OH

Akim was very professional.

 
 

Willy H. - NY

Reliance First Capital was very good. AJ and his team were very supportive through the entire process. AJ always responded to my questions and guided me through all the steps required to secure my note. Thanks AJ for your attention to detail!

 
 

Jacqueline B. - NY

Professional and accommodating - Mr Ismail made obtaining a refinance on our home easy and convenient. He tailored meetings to our schedule and always had the answers to any questions we had. Mr Ismail’s availability was impressive, he worked very hard to get us the best rate and loan. Mr Ismail was always professional. I would absolutely recommend him to my friends and family. AJ helped us obtain refinancing on our home. He was wonderful to work with. He was always professional and had the answers to any questions we had. I would not hesitate to recommend AJ to my friends and family!

 
 

Richard R. - NY

Worked with AJ. He made it a very easy process from start to finish. He is a very personable and was always there when I needed him. Even when I didn't need him, he would call to check up or inform me of important information happening with the refinance. I highly recommend him!

 
 

Tracey M. - PA

Brian Bushi helped us find the perfect loan to get us on back on track.

 
 

Dorothea W. - OH

Brian was extremely helpful; patient when answering our questions, and communicated with us throughout every step of the process.

 
 

Lemuel F. - AZ

Breanna stood by our side throughout the entire process and keep us informed about the loan process. Breanna's determination and patience to get us approved was phenomenal. I can see that she loves her job and enjoys working with people. Based on her eagerness to work with us, I would highly recommend her and Reliance to others. Also Lisa, our processor was instrumental in expediting our closing costs and I thank her for her professionalism and kindness towards us.

 
 

Sherri D. - MA

Great Experience - Brent made the whole process very easy and painless. He walked us through every step and was always available when we had questions. Called the day of the closing to make sure everything went well. Would highly recommend Brent and Reliance.

 
 

Christine and Frederick B. - MA

Brent was very professional and did a lot of hand-holding for us through this process. His patience is to be commended. He is prompt, efficient, courteous and easily accessible. Kudos on him helping us fund our loan. Brent went over and beyond to help us with funding our loan. He was very quick to respond and help us through the process.

 
 

Bob and Sandy N. - IN

I can’t thank you enough for your hard work and your incredible patience in completing our cash-out refinance. We’ll be submitting reviews to the sites this weekend with a great deal of pleasure. You can count on us to provide friends and neighbors with your contact information as well. Please pass this on to your boss—you are definitely the best! Have a great weekend!

 
 

Theresa P. - NY

Brando was the best led the way professional and was extremely knowledgeable. Thank you Brandon!!

 
 

Jason O. - NY

Was there every step of the way - What can I say about Brandon. He made this process as seamless and enjoyable as buying a house can be. Although there were some hiccups along the way, none to our discretion, he was very patient and remained humble and in communication through every step of the way. It was an absolute pleasure and I would most definitely recommend anyone to Brandon and his team. Thanks for all your help Brandon.

 
 

John R. - CT

Drove it to completion. Brandon and team drove my loan to completion despite some obstacles and managed my expectations the whole time. This after a failed attempt with a much bigger brand name.

 
 

Mike H. - OH

Fantastic - Brandon made what seemed impossible, happen. I've had credit issues in the past that made getting approved seem impossible. He helped us along the way.

 
 

Matthew R. - VA

Brandon was very professional.

 
 

Karen A. - NY

AWSOME!!! I read some of the other reviews and I wish I can say more or different but everything is true. Bridget is my new best friend. My refi was complicated and l lost hope for mortage lenders. When Bridget called and we spoke I was like here we go they tell you good news up front then call a different department and everything changes and keeps changing for the wrost. If there was was fairy godmother Bridget is it and my prayers were answered. With a ton of changes, back and forth emails, phone calls, numbers fling all over the place do to me changing things and aking a million questions ok more like a zillion questions, Bridget was extremely helpful, return my calls and emails fast, plolit and professional. She followed up on everything (I want to express everything) explained everything to me NO SUPRISES. I loved seeing her number show up on my caller ID it made me smile. I was like oh yeah we are getting closer to the finish line and every phone call I got good news. I've never had such a smooth closeing within 2 months from our first call even with hurrince that hit and my appriral had to be rescheduled still closed in 2 months. I highly recommend to everyone.

 
 

Deborah P. - AL

Excellent Experience - Bridget was wonderful from start to finish. I am a questions girl and she had answers to all of them! Thank you for a great loan experience.

 
 

Willie K. - TX

I'm very pleased with the closing of the loan, Bryan worked hard to get it done, kept me in loop, worked together and made it happen.

 
 

Karen K. - NC

Bryan was really great to work with. Will be referring out to other folks and family his name.

 
 

Karen B. - SC

Bryan was just exceptional. I would not have had the experience rated above without his involvement and assistance throughout the entire process from application to closing. Bryan Carter was the very best loan officer I have ever worked with. In most situations, once the application is complete and the loan locked in, the loan officer passes you off to someone else for the rest of the process. Not so with Bryan. He went above and beyond in helping get my loan through underwriting, approved and closed. He literally helped me every step of the way. He was so responsive to all emails and phone calls. He was also very knowledgeable and had my best interest in mind always. Exceptional customer service!

 
 

Juan G. - NY

When I got frustrated and was about to quit Brian explained all the benefits I would get as a disabled veteran with PTSD. He knew how to communicate with great passion and patient and I thank him for that, Thank You Brian Stetz.

 
 

Jacinto V. - AR

Carol went above and beyond with helping to understand the entire process, everything went smoothly. Continue doing what you are doing.

 
 

Ronaleen G. - MD

Courtney supported us through the whole process of refinancing our home. I will be happy to suggest Reliance First Capital to anyone I know who needs to have their home refinanced or is looking to buy a new home.

 
 

Jay L. - NC

Great experience - This was my first time buying a home and while I was confused at times not knowing the process I was kept informed and shown every step of the way so that the whole process went smoothly and didn’t lose any hair stressing over it. I was extremely happy with the service I received and can honestly say Courtney has given me the best customer service I have ever received hands down from answering all my questions at three in the morning to checking in to make sure I’m not stressing.

 
 

Ingrid F. - VA

Courtney was the best and had the greatest customer service. you all should be very proud to have an employee like her.

 
 

Bruce C. - SC

Everyone was helpful. Tammy did an exceptional job as well. Frank explains things so I understand. Christine is like family.

 
 

Misty J. - TN

Christine and Tammy went above and beyond.

 
 

Eric W. - SC

Christian was a blessing to our family he was very detail oriented I would say we gain friend in him may he be blessed and highly favored

 
 

Rose F. - GA

Of all the mortgage companies I've spoken to and worked with, Reliance First Capital showed me what a mortgage company should be doing for clients. I worked with Chad and he went all the way to ensure I got my refinance completed. He is the most reliable person to work with.

 
 

Shirley Y. - VA

Cole called often keep us up to date the process of the loan and to see how I was holding up. He made me feel that he sincerely cared about my situation. Always very courteous. I didn’t feel pressured and I never felt like I was in this process alone...seemed genuinely concerned about my situation.

 
 

Peggy K. - PA

Christian Millan handled our loan process with great attention to detail. Christian Millan was the best with his level of service and attention to detail. Give him a raise!

 
 

Charles M. - OH

Christina Santiago was great keeping my wife and I in harmony with all the different levels of completion as each completion of the loan process was of satisfaction. Reliance First capital did a wonderful job concerning my lack of usage of electronic devices you guys are awesome when it was apparent that I needed help in that particular area THANKS. Reliance First Capital, you guys are the best in the business. Christina and Julie are very professional in what they do each and every day. Reliance First Capital should be very happy that those two young ladies are a part of their team. My family truly appreciate all that you guys have done, we will also be on the lookout for ones who need to refinance or to obtain a home loan for a mortgage.

 
 

Natshaly G. - OH

Very satisfying - Helped me a lot, she is very patient. We are very happy with our new home. Christina is very lovely.

 
 

Billy W. - IN

Christina Santiago she is the best, if anyone wants a smooth transaction work with her, she is very professional and make you feel like family, she is very patient. Awesome job Christina. Christina's team is awesome. This is my second time using Reliance First Capital, it has been a very easy and enjoyable experience working with Christina Santiago and her team, We were very satisfied. The experience was so quick and easy. Christina is so patient and guided me through the process every step of the way. I highly recommend Reliance.

 
 

Kathleen G. - OH

Christina was so helpful during the process. The entire journey took a couple weeks because of Christina’s responsiveness and dedication. I truly appreciated working with her during this process.

 
 

Dawn S. - PA

Chris was awesome! He was always very professional and kept me informed very timely. I have had two loans processed with him and both very excellent! Will always use him for all our mortgage needs!!

 
 

Elaine S. - AZ

Christopher was professional, knowledgeable, respectful and patient with us throughout the entire process - as always.

 
 

Brenda S. - VA

when I first heard Cassandra's voice on the other end of the phone I knew she was the person I want to work with. I had other companies call me and I wouldn’t even answer there call I would just hang up. She has been my rock from day one until the end. She is a great asset to you company. She kind professionally and know her job very well. I would do all over again but it would have be Mrs. Walker. She is a keeper anywhere. Don’t let her go nowhere she is the high note in your company. Thanks to my friend Mrs. Walker and thanks to Reliance First Capital. Mrs. Walker is the greatest. Thank you for being by my side the entire time. It was a pleasure with all the time we talked and laugh today and you got the job done for me I can’t thank you enough.

 
 

Eric L. - NY

It was a pleasure working with Cassandra Welter on our refinance. She was prompt, easy to talk to, explained the process thoroughly, and did much of the heavy lifting on the refi for us. I'd certainly recommend her and RFC to others.

 
 

Michael D. - PA

You guys are great!

 
 

Debra M. - NC

Dawn is wonderful!!!! ALWAYS there when I called her and she explained information to my understanding! Great personality and only provided positive vibes!! She the BEST!!

 
 

Blondyde S. - NC

Dawn and Carolyn were very professional and easy to talk to.

 
 

Steven W. - SC

Dawn and Mike were great. Dawn made our refi great.

 
 

Burton B. - VA

It went smoothly with the help of Dawn Doros and her team.

 
 

Anita H. - NC

Dawn was fantastic! I had about given up after a failed and disappointing attempt to refinance with another company when she called. She convinced me to get another appraisal and try again. Reluctantly, I decided to do so and everything went like clockwork every step of the way. When there were slight delays and I began to worry, Dawn assured me things would work out and they did. The closing was fantastic and I was delighted to put the payoff con yesterday to be able pay off my biggest debtor. Now I can see the light at the end of the tunnel for finally becoming debt free or at least not leaving so much debt for my children to have to deal with. Dawn was there for me every step of the way. Cannot say more than that all went exceptionally well and my faith was unbelievably restored in finally being able to eliminating some burdensome debts while keeping my mortgage payments about the same. That was my goal.

 
 

Carolyn S. - TN

David Scott was very professional always called and kept us informed was quick to help us on anything he did an exceptional job. Cheyenne was very helpful on getting in contact with the creditors for conference calls.

 
 

Johnnie H. - VA

David Scott provided exceptional support.

 
 

Megan M. - PA

Daniel was extremely knowledgeable and made me feel like I was working with someone I could trust. He responded promptly and was never put off by my questions. He was very accessible and kind. It helped a great deal to have someone that knows what they’re doing working with you through a very complicated process, especially when you’re a first timer home buyer.

 
 

Carly P. - PA

Daniel patiently answered all my questions and explained things very thoroughly.

 
 

Moses N. - PA

Denise is one of the best agents I have worked with in a long time.

 
 

Patsy Y. - VA

Denise Thomas was professional, pleasant and extremely knowledgeable. She made my whole experience comfortable and pleasant. My experience was excellent.

 
 

Dennis Y. - GA

Denise Thomas stayed with my loan and kept informed til the end.

 
 

Keith P. - NY

Communicative and accommodating. Donna was a pleasure to work with on securing a mortgage to buy our first home. She helped to guide us through the process and she was able to get creative when the appraisal came back slightly below our sale price.

 
 

Brett R. - NY

An amazing experience - Donna was amazing, she was fast to get back to me whenever I had a question, and very patient with me. I highly recommend Donna, and hope our paths cross again in the future, Thank you Donna!!!

 
 

Jason N. - NY

Easy peasy - Everything should be as easy as obtaining a new mortgage with Donna. Thorough, understanding, accommodating are just a few descriptions of working with her. She is an asset to her organization and a true pleasure to work with.

 
 

Paul H. - RI

Verry Happy With Donna - Donna was very professional. She answered all my questions and was very patient with me with questions I did not understand at first. She was extremely helpful with the online forms. I have a friend looking to refinance and I have referred her to Donna with complete confidence.

 
 

Jimmie D. - SC

Damien Weekes did an excellent job on follow-up and keeping me informed.

 
 

Rappsodi A. - GA

Continue to be professional always.

 
 

Daniel D. - SC

Damian was one of the most professional people I have ever had the pleasure of working with, he is a phenomenal representative of the company.

 
 

Hector A. - MA

Erick was great to work with he was extremely knowledgeable. He made the process smooth and easy. I'd recommend Erick any day! Erick was phenomenal! He was prompt, efficient and extremely courteous. I would recommend Erick to all my friends and family.

 
 

Deborah F. - OH

I can't say enough Erica was so awesome and this mortgage company is the best thing that ever happened to me.

 
 

Raymond L. - NY

Ed Pellicane provided the highest level of service possible and was always polite and sincere. My rating is A+++. Overall, Reliance First Capital is a top tier firm that I would recommend to family and friends. Great Job to the Reliance Staff.

 
 

Natalie S. - PA

I felt Eric was very helpful and kind walking me through the process. Any time I had a question he answered very quickly and he kept me updated on what was going on. Carolyn was also very helpful in getting some things together for me that I didn’t have time to track down.

 
 

Shane M. - NC

Ed Winder Transparent. Informative. Honest. Smart.

 
 

Gigi P. - NH

I would highly recommend Allen Pesci to assist you with your next mortgage or refinancing. Allen was wonderful to work with, educating me on the topics that I didn’t understand, worked thru the challenges of less than perfect credit & maintained a professional and friendly atmosphere the entire way. He and Michelle followed up with me immediately every time I contacted them & answered every question I had. I would recommend these folks to my family and friends without hesitation. I am definitely a happy customer.

 
 

Danita C. - AZ

I appreciate Ging-Han's patience, and his will to help me through this process.

 
 

Dolores T. - NY

Every process went smoothly and was done in a professional way. Excellent experience

 
 

Joanette M. - NC

Great working with Henry.

 
 

Leroy L. - TX

The 2 most important individuals who provided exception service were Jacqueline and Lisa. I would like to thank them for all the hard work in processing my loan. Thanks Reliance First Capital. My loan processing went very smoothly.

 
 

Pamela J. - GA

Anytime I had a question or didn't understand Jacqueline would explain it.

 
 

Mary W. - GA

Jacqueline was truly a professional. She made our loan process go smoothly from start to finish. She was very personable and even made the process fun. I would recommend Reliance First Capital to my friends and family 100%.

 
 

Deborah W. - NY

I will highly recommend you to friends and family. I went thru [another lender] first and I became so frustrated I gave up. Then a few weeks later Joe called me and I couldn’t be happier. It was a very pleasurable experience.

 
 

Maria D. - MI

Joseph Andriano and Kayla Cody both exceptionally helpful.

 
 

Christine B. - NH

Josh, Kayla, and Morgan were a wonderful team that kept myself and my husband in the know at all times. They worked hard as I know our refinance wasn't easy.

 
 

Kym S. - NY

Refinancing can be stressful - Jamie took the stress away. She was organized, an awesome listener, understood my goals and has excellent communication skills. She responded to all my questions quickly, I never had to wait. She made the experience easy and stress-free. I highly recommend her.

 
 

Mathew M. - MA

We are very happy with how Jason and the Reliance First Capital team handled our refinance.

 
 

Thomas V. - ME

Jason was exceptional in walking me through the whole process. Lynn, my mortgage loan Processor also went over the top to be both courteous and extremely helpful.

 
 

Ora M. - TN

Julieanna was very friendly and knowledgeable. It was a long go but it was worth it, thank for your kindness and patience with us.

 
 

Wilfred P. - TN

Julie was the Angel sent to us from ABOVE that helped us in our most "STRESSFUL" refinancing ordeal that Sher and I have ever encountered in all of our 57 years within our SOUL-MATED Marriage together. I said if it weren't for the persistence of Julie Guild that she was going to (MAKE THIS HAPPEN) if-U-will we would have not gotten to any POINT of our ever closing on August 13, 2021 A.D. GOD BLESS her and all those at Reliance that helped us to close in our "OWN HOME" on August 13, 2021 A.D.

 
 

Dave M. - OH

Josh was very helpful and responded immediately to our inquiries.

 
 

Keith K. - OH

Service was very professional and efficient. All of my questions were answered easily to my understanding. Very pleased, highly recommended.

 
 

Carol B. - OH

Joshwel Haggins was very patient with me throughout the process. Joshwel was attentive when I called him after his work hours while he was with his family. He was resourceful when documents needed to be expedited and my computer wouldn't cooperate. He comforted me when I got anxious about the process. Joshwel was diligent providing information. I really will recommend anyone I know to use Reliance First Capital for financial services because of Joshwel Haggins. I give Reliance First Capital a 5 star rating.

 
 

Rhonda M. - OH

We worked with Joshwel Haggins from the Independence, Ohio office and he was outstanding. From the start of our loan process to closing, he made the process clear and concise as well as a process we could do from the comfort of our home.

 
 

Jane A. - NY

Jim kept us updated daily on the process, going above and beyond thoroughly explaining every step of the process. He immediately returned all calls not immediately connected, and updated us daily.

 
 

Valerie P. - NC

Jason Hensel was the nicest professional I have ever worked with, just outstanding!

 
 

Charvia R. - GA

Jason Hensel was outstanding to work with through this process. He was professional but warm and sincere. He always made me feel like I'm in safe hands. It felt like he was as invested in my success as I am! At the risk of sounding hyperbolic, Jason helped me change my life. For this, I'm eternally grateful.

 
 

Elizabeth S. - SC

I would definitely use Jason again.

 
 

Marcius W. - TN

Jason and Anzhela were outstanding and patient.

 
 

Garth W. - PA

Jessica Halloway and the Reliance First Capital Employees are great to work with. Reliance First Capital was very easy to do business with. Jessica Halloway went the extra mile throughout the process from the initial application to the closing process. I would recommend the Reliance First Capital Team to anyone. Very satisfied with the process and my low interest rate. They were all very professional and did a top notch job!

 
 

Donnie H. - LA

Mrs. Jennifer Lutsch told me when we first talked I want to help you. I took it to heart but I know people can be full of air. Not Ms. Jennifer, she a beautiful person and the team also. I want to say thank Reliance first capital and Ms. Jennifer for helping my family 😊💯 God bless. I Recommend! Keep up the great work. Jennifer kept her word. She said she was going to help and she did. Thanks.

 
 

Ashley F. - FL

I was completely satisfied with my loan officer as well as company.

 
 

Harriett W. - ME

Jim is excellent. Thank you for helping me meet my goals.

 
 

Noriko R. - TN

Jared always made sure I understood all documents and procedures.

 
 

Tanya L. - IN

There is nothing I could suggest that would have made this process any better. We are extremely happy and satisfied with our loan officer Jared Neff. Such a delight to work with and so professional. Wonderful young man. Jared and Lynda are both exceptional individuals and very easy to work with. Made this process amazing.

 
 

Margaret E. - NH

Joe handled my Refinance and I'm so happy he did. He kept me informed at all times and answered any questions I had throughout the process.

 
 

Christopher C. - KY

Joshua Robich was my analyst and he became a trusted friend through this purchase. I enjoyed talking to him. He was always honest with where we were in the process and answered my questions in a timely manner. I would recommend Reliance to anyone who wanted a professional home finance experience.

 
 

Dennis T. - AR

Joshua was great!

 
 

Kimberly B. - TN

I loved working with Lisa Thomas. She is the reason I chose this company! She is amazing!!!! (5-Stars)

 
 

Sherry G. - KY

Lashonda was so friendly and had a caring and outgoing personality. Always got back with me when I called her with a question. Lisa always called me promptly when I left a message. She was just as great as Lashonda. This experience was smooth and they both calmed my nerves and answered my questions. I will highly recommend Reliance First Capital to any of my friends or anybody needing a refi or mortgage. Great people providing exceptional service.

 
 

Rene W. - MD

LaShonda explained the loan process and what my options were and what best worked for me and my needs. She is extremely knowledgeable, professional and kind to work with. She made my experience very pleasant and I felt comfortable working with her. I look forward to working with her in the future.

 
 

Linda B. - FL

Lisa was great to work with she kept us informed and updated on the whole process.

 
 

Alex D. - FL

Amazing work, keep up the great work.

 
 

Stacy S. - KY

Leslie Nicolas was a pleasure to work with. She was very patient and understanding when my father was not computer savvy. She handled everything very professionally and would do business with them again.

 
 

Christine J. - CA

Message

 
 

Lynne R. - NH

We worked with Mike Attanasio at Reliance first Capital to refinance and take out some extra for some sorely needed home maintenance. Mike was able to lower our rate by over 2% and pay off some loans as well. We even reduced the mortgage by 8 years! Mike was very helpful and was able to answer all my questions and concerns as we went through the process. It took a bit of time to get it all done and completed and definitely worth it in the end. Thanks Mike for everything!

 
 

Lisa C. - NY

Mike Attanasio was a pleasure to work with. Always was very informative and clear with the plan.

 
 

Janet C. - NC

Melissa pointed out how I was losing money with credit card payments and that a loan could benefit me. she was always available by phone and kept me informed all along the process. I am a very skeptical person having worked in the court system and the Police Dept so if she can convince me to take on a new loan she can convince anyone.

 
 

Richard L. - NY

Everything went very well.

 
 

Elizabeth E. - NY

The entire process was a great experience. Mary Spinelli was the best. She was with me every step of the way, because of her diligence I was able to close in no time. She was very informative and she provided the best customer service. I can’t say enough about her professionalism and the care showed. I recommend doing business with her and the bank.

 
 

Nancy H. - VA

Will recommend Reliance First Capital, they get the job done. Thank you so very much.

 
 

Nancy H. - VA

I would like to take a few moments to mention Nathan Wilkie, he is a great asset to his company Reliance First Capital Mortgage. No beating around the bush, straight up with you on any issues. Would and will recommend him for getting the job done. Thank you!!

 
 

Maurice M. - TN

Loan process was timely and unburden some.

 
 

Angela H. - OH

So buying our first home was a big step for our family. Rachel was Amazing! She talked me through every single step. Helped me get an awesome rate. And a payment we could afford without breaking the bank. She made herself available day and night. Any questions we had if she didn’t have the answer she got me one quickly. Thank you so much.

 
 

Stephanie I. - VA

Rachel and her team were wonderful. I felt very at ease working with her. After flat out being told by another lender that they could not do my loan before even trying, to have such an easy process was very refreshing. The staff was so knowledgeable, there were practically no conditions to obtain after the loan was submitted to underwriting. Overall, I would definitely recommend Rachel and her team and Reliance First Capital. I appreciate everything you've done for my family!

 
 

Cody W. - TX

Ron Harrison was wonderful throughout the process. He made sure we had any info we were waiting on and explained everything in a timely manner. Wonderful service.

 
 

Cody W. - TX

Great customer service, easy process and great communication. Ron Harrison was wonderful through the whole process.

 
 

Christopher B. - AL

Ryan is on point with all services provided and clearly is an expert in his field. Ryan should be promoted as soon as possible.

 
 

Glenda P. - TN

Regina Rupnik, exceptional contact, knowledgeable, courteous/friendly, always took time to answer questions.

 
 

Bernice W. - GA

Regina was always there when had questions.

 
 

Patricia M. - NY

I was amazed at how quickly it went through.

 
 

John C. - AZ

Sarah was great, professional and very friendly. Enjoyed talking to her each time.

 
 

Michael U. - NC

Tom Cannarozzo provided exceptional service. He was always available to discuss any of my concerns. I appreciated the time he dedicated to my family.

 
 

Mike U. - NC

It was a great experience!! Tom Cannarozzo from Reliance was an absolute pleasure to work with. He provided honest and realistic expectations throughout the entire process. This was the easiest refinancing process I have went through.

 
 

Mi M. - LA

Taylor was super friendly, always responded quickly to any text, phone call, or email, and was extremely professional and knowledgeable. This was such a stress free and pleasant experience. It was so nice working with Taylor that I recommended him to two of my friends.

 
 

Deloris C. - NC

Wade Riley, very professional, personable, prompt, honest, genuinely interested in finding the best product for my needs. Very knowledgeable.

 
 

Bryton F. - SC

Wendi Samples helped me purchase my first home. I was so nervous - Wendi made me feel very comfortable during the whole process, from the pre-approval letter to the closing. Any questions I had she was prompt to answer, and gave great advice. She helped me get the document's needed for the loan and even helped me out by referring an Insurance Agent to get my homeowners insurance!!

 
 

Mary and Alfonzo W. - MD

Signed off on our refinance. I want to thank you for the outstanding work you did in making it happen for us. I will recommend you to anyone who is in need of refinancing their home. God’s many blessings unto you.

 
 

Mary W. - MD

Wendi Samples was outstanding in helping us to a better financial future with our lower interest rate and monthly mortgage payment. Very pleased with our outcome that Ms. Samples worked nonstop until it became a reality. I will refer Reliance to anyone that I know who is seeking a refinance.

 
 

John P. - AZ

Great job.

 
 

Anibal P. - AZ

Chad, a tremendous professional. I proudly wish to rate the work of this professional. He has not regarded our case as unsolved. With great talent and full knowledge of the subject, I order the pieces of the puzzle reaching the best option for our home.

 
 

Justin C. - TN

Cole McDaniel is very knowledgeable and helped to keep me informed throughout the entire process.

 
 

Ashley A. - NY

Cassandra from Reliance First Capital was a joy to work with. From the very beginning of the process I knew I was in great hands!! They were very organized, professional and knew how to the job done! I even got a call from her manager to see how things were going just to check in! She has a great way of connecting with her customers and I am sure gives everyone she works with the Red Carpet treatment! Thanks again Cassandra!!

 
 

Ashley A. - NY

Cassandra was phenomenal to work with in every way. She was extremely knowledgeable helpful and FUN!! She kept her promises and delivered on every aspect of my loan. A true customer service all star you are lucky to have!! Thanks for everything Cassandra!!

 
 

Alusine K. - MD

It was an amazing experience. Mrs. Juliana Gild is an amazing professional. She makes sure that we were well taken care if. She stayed with us to the end and gives us all the support we needed for closing. I will not hesitate to recommend Ms. Gild to anyone. Reliance First is the best.

 
 

Deborah J. - MD

Lisa walked me through from start to finish. She was always available for any questions and kept the processing moving quickly. I'd recommend Reliance First Capital to any of my friends and family. Lisa was terrific from start to closing. Approx. 45 days from first contact, I had pay out from my refinance. Everyone I spoke with was polite and cheerful. I couldn't have asked for a better experience.

 
 

Ross K. - NM

Lori Roberts of Reliance First Capital was awesome. Very prompt, helpful and professional in all our interactions. Great experience!

 
 

Dennis C. - NY

Mike was great, I appreciate everything he did for us.

 
 

Richard L. - NY

Great experience. Mary was available every step of the way with professional and courteous help. She made the process smooth and easy.

 
 

Abby L. - VA

We worked with Nathan and he was great! Very informative with an open line of communication throughout our entire process. Highly Recommended!

 
 

Michelle G. - WA

Quite happy with the process. Very fast and easy! Oula Suzanne Horne was so professional and friendly. She made me feel at ease with what I was doing through the process. She made sure I had everything turned in I needed. I can tell she loves her job, she's very friendly and made me feel at ease. I look forward to working with her in the future. Lynda Hoffman sent me a couple of emails with updates along w Travis Myers. The whole team is just that a "team" I appreciate that kind of service. Happy with all they did in the process. I can rely on Reliance!

 
 

Jerald G. - WA

I have zero complaints it went very fast and Oula Suzanne was very professional! I will definitely recommend to friends and family! She made me feel like I counted and like she really did me a service not just trying to get my money. That's how [another lender] came across when I dealt with them. It was a difference between night and day dealing with Reliance First Capital compared to [the other lender]. Reliance First Capital rates a 10-star. You have a valued employee in Oula Suzanne.

 
 

Suan M. - MS

Great Customer Care from Oula “Suzanne” Horne. I chose Reliance First Capital due to Oula’s consistent 1st rated customer service from the beginning to end- THE BEST I have ever experienced. She is quick, persistent, patient, knowledge, and caring. Although the borrowing cost (based on my projected expedited principle payoff) appeared to cost me $3K more than a competitor, I chose Oula to reward her special effort. I recommend her boss reward her an equitable $$ performance award. She truly deserve it!

 
 

Scott S. - OH

You guys are awesome to work with!

 
 

John W. - NY

Great experience. Brandon made the refinancing process very easy and we would highly recommend him! He was there to answer any and all questions quickly!

 
 

Oscar F. - GA

Bridget Prenatt was/is amazing to work with. She was very professional and just overall a great human being. The explanations and transparency that was provided was top notch! I would recommend her to anyone. She is a devoted individual that will go above and beyond to help people. There aren’t enough words to explain how grateful I am. She’s the best!

 
 

Haywood E. - MI

Reliance First Capital did an excellent job with my refinance. I have a much lower interest rate and Brandi Taylor was so helpful and knowledgeable. She responded punctually and with accurate information.

 
 

Sadie G. - VA

God actually put Reliance First Capital in my path to help be move forward, I had been searching for these answers for years.

 
 

Taushi M. - GA

The process was seamless. They completed every step of the process with great communication. Courtney was awesome! She knows her stuff.

 
 

Lonny L. - NC

Dawn went beyond and above to help us with our loan processed she was very diligence and always eager to help us with any questions we had very professional courtesy honest and passionate to get us the best loan there is. We are glad that we choose reliance first capital to help us in our difficult financial time and a best loan that we could get compared with other mortgage companies now we can go on with our life thank you so very much Reliance First Capital best regards.

 
 

Anthony B. - NY

Donna is great. This is the 3rd time that Donna and I have worked together. If it is possible it keeps getting easier and better. Very professional and understanding!!! We discuss what I want and then what I need and in the end my wife and I are always happy! There is nothing more or better that I could say then that!!! Thank you Donna!!!!!

 
 

Helen P. - VA

Erica Markiewicz was outstanding in understanding and being patient to give me what I felt comfortable with throughout the whole process. She never gave up or got upset with me even when I was very undecided on what I needed.

 
 

Harold G. - TN

Han hit it out of the park! I would never had made it through without his knowledge, professionalism and kindness. Han was on top of the project all the time. Han and his team are The Best! Good feedback and never miss guided me. Han is The Man who guided me when difficulty situations came up and always had the answers to my questions.

 
 

Lynn R. - NY

James Heisser Stevenson deserves all the credit for having this loan approved and closed.

 
 

Bennard S. - AL

I would like to thank everyone at Reliance for making this happen for me and my family.

 
 

Blake B. - LA

Leslie Nicolas is a pleasure to work with. She handled my refinancing with great care. Leslie understands people and there situations. She really cares about the people she deals with. She has become a great friend along the way. I will recommend Leslie to all my colleges and friends. I wish you and your family all the success. Great job Leslie.

 
 

John C. - NJ

Mat stayed on it from beginning to the end. Very courteous, respectful, and explained in detail of what to expect.

 
 

Francetta D. - AL

Melissa went beyond to secure loan for me. I appreciate her for her customer service. Melissa and Roberta are awesome.

 
 

Ed W. - NY

Reliance First Capital provided first-class mortgage refinance service for my family. Marissa Longo made the process seamless and because of her guidance and support I was able to close in a timely manner. The honesty and transparency were impeccable and I would highly recommend anyone who needs a mortgage assistant to use Reliance First Capital. ASK FOR MARISSA LONGO.

 
 

Lorrie B. - FL

Marissa Longo assured me from the beginning that I was making the right decision to trust her through this process. Did a outstanding job. Nicholas Fiore was also very helpful and stayed on top of things.

 
 

Richard R. - VA

Everything was spot on!!

 
 

Eileen W. - PA

Reliance is a top notch mortgage financial institution. My Mortgage Analyst, Nathan Wilkie, is very professional and courteous. He walks you through the entire process and is always available if you have any questions concerning the process. A+ service from beginning to closing. Highly recommend Reliance and Nathan Wilkie.

 
 

Matt G. - TN

Excellent, Top notch. Rachel Andrew was easy to work with, gave updates on a daily basis and explained everything in great detail. Rachel was great to work with and answered any questions extremely quick. Great job!

 
 

Velma C. - OH

Rachel was great!

 
 

Linda S. - LA

Rachel kept me optimistic during the entire process.

 
 

Anne D. - PA

Rachel Aul was very helpful and answered all my questions and took time to make sure I understood what she was explaining to me.

 
 

James T. - RI

Everything went fine.

 
 

Rosemary R. - TN

Totally pleased with Reagan Rutledge help and direction with each step of the loan process. Very pleasant and knowledgeable!

 
 

Stella N. - OH

Had a great experience.

 
 

Jerry N. - OH

Everything was great!

 
 

Abby P. - MN

RYAN Sason was awesome. From the beginning of my loan application he told me he had my back and he was on my side the whole time. He was there every step of the way. Any time I had a question he answered by email or text will in minutes!!! I would recommend him any time!!! Cheyenne, the Processor, did a great job also, any time Ryan was not available she was able to answer any questions I had by email or phone. Thanks Again and helping me save a lot of money for years to come.

 
 

Chip P. - SC

I've worked with Sonney Davenport and Reliance First Capital for two mortgage re-finances and found her to be very professional and organized. Reliance has a very user-friendly website that manages the mortgage application process, so you know exactly what documentation is required and what may be missing as you proceed As most people know, anything having to do with a mortgage Is government regulation-heavy, so lots of documentation. Sonney was good with follow up, letting us know what documents needed to be revised or passing along questions from the underwriters. She kept us on track to close within our scheduled timeframe. Sonney also provided good advice at the start of the process. She connected us with the right custom mortgage solution and showed how different options would save us money in the long term. Would highly recommend her for any mortgage need!

 
 

Keagan M. - NC

Worked with Sonney Davenport on my refinance. She was available any time of the day for questions and concerns and made the whole process easy! Thank you!

 
 

Sarah S. - NC

Made refinancing my house as painless as possible. Very thankful to have found them!!

 
 

Judy F. - SC

Not once, but two times!! My husband and I have taken advantage of low and lower interest rates. Both times with Reliance First Capital. In fact, both times with Sonney Davenport, Senior Specialist!! Sonney contacted us when the interest rates were so impossibly low that we just couldn’t resist. She guided us through the process with ease. She knew all the answers and stayed on top of things until all was done. Sonney is like family. I can't recommend her enough!

 
 

Michal K. - NC

I have refinanced my house three times with Reliance First Capital, every time with Sonney Davenport. She is the best. Ms. Davenport makes the process easy and fast. I love the fact that I was able to buy a new car for cash, and help my kids pay off their student loans, all while keeping my mortgage monthly payments and payoff timeline the same. Sonney has kept in touch with me over the years, always letting me know about great interest rates and best liming to refinance. She is like a best friend that has your back.

 
 

Robin B. - KY

The original financing on our home was no where as smooth and seamless as refinancing with Reliance First Capital and all thanks must go to Sonny Davenport. She answered all our questions and all the paperwork showed the correct information, including the correct county that we lived in which was actually incorrect on paperwork received from a previous lender we thought about going with. Amazed at how quickly everything went. We would recommend this company and will be telling others about them and especially about dealing with Sonny! Just an all-around wonderful experience!

 
 

John T. - TN

Sheila was absolutely amazing. Iv bought/sold/refinanced a few houses and she was by far the best Iv ever dealt with. It was perfect.

 
 

Arlene O. - CT

Great experience working with Stephen Sasso, very professional and helpful with the whole refinance.

 
 

Jonathan M. - FL

Great Experience. Reliance First Capital and my mortgage analyst truly went above and beyond explaining the whole process of refinance for me. As a disabled person I was nervous about dealing with anyone as people tend to talk to much and not listen to what my needs were. Stephen presented me with options that other lenders did not. He was very patient and took his time with us and did not rush the process like other quick lenders. He went though my credit with me at no additional cost and showed me what was hurting my credit scores and got me a better loan. He was always available for any questions I had thorough out the whole process. He asked the right questions on not only getting what I wanted but putting me in a much better financial situation for long term goals. He showed me multiple ways to save money one was term savings. Reliance First Capital makes its easy to upload documents through their secure portal link through text messages rather than scanning and faxing. I will make sure if I ever need future assistance to use Reliance First Capital and would refer them to my friends and family.

 
 

Carlos N. - FL

I am very grateful to have dealt, and applied for a refinance with Mortgage agent name STEPHEN SASSO. I couldn't find a better agent than STEPHEN SASSO, he is 100% the best agent I have found to refinance with. Good manners, good, natural, best mortgage agent ever. he has the natural ability to help anyone refinance or get a mortgage for your house. Thank you for his understanding on my behalf. 100% the agent to help customers with their needs. Thank you for hiring such a mortgage agent, from a happy customer.

 
 

Theodore M. - CT

I made Stephen work very hard for me he is the best. He is very professional and patient, He came up with more than one option to try to meet my needs In refinancing my mortgage. I am computer illiterate. so he took the time to walk me thru all the forms. I needed to fill out. In order to be able to refinance my old mortgage and get me a lower rate and cut 8 years off of my old mortgage saving me over 100,000 dollars in interest. I also paid off a personal loan. and in crease the equity in my house by 80,000 dollars, with my old mortgage I was still paying a PMI with very little equity in the house. I would highly recommend. Stephen Sasso at Reliance First Capital for any of your mortgage needs Thank You Stephen for a job well done.

 
 

Tracy C. - GA

Stephen Sasso made this happen! He explained all aspects of the loan program, pushed folks to expedite, cleared obstacles as well as he could and kept in touch. I live in another state and Reliance sent a closing agent to my home at my convenience to make this happen. We closed the loan in record time. Stephen made it so easy.

 
 

Carolyn I. - MI

I cannot express how much respect and gratitude I have for Stephen Sasso from Reliance, First Capital LLC for the time and effort he put in trying to get me the best refinance terms possible. This was not my first-time mortgage or even first-time refinance experience, and I have worked with several mortgage agents and companies through the years. but I must say, Stephen is the most competent and diligent agent I have ever worked with. He was understanding and patient with the difficulties I presented and the questions I had. He did things others agencies won 't spend the extra time on without a commitment. I even give him credit for helping me get my printer back on line and my scanner working. I will in the future if ever in need or if I know someone looking for a mortgage. I will definitely refer them to Stephen Sasso.

 
 

Randall W. - FL

I worked with Stephen Sasso at Reliance First Capital for a refi. Stephen offered me some solutions customized to 1ny needs and different that I received from another broker. He was timely and professional, and I would recommend Stephen to anyone looking to financing a new mortgage or refi.

 
 

Deborah F. - NY

Both the loan officer, Stephen Sasso, and support staff were knowledgeable, professional, and friendly. They were in contact keeping me informed every step of the way and guided me through the entire process so it was less stressful than other experiences I've had in the past. They helped me to choose the best option for my circumstances. Very honest and personalized attention.

 
 

Jeff B. - NY

I got a call from Steven Sasso from Reliance First Capital and I'm really glad I gave him a chance. I found Steve to be kind and very knowledgeable. He explained the entire process to me and put my mind at ease. He was able to answer all of my questions and made a daunting process much simpler than I thought it would be, not to mention he saved me a lot of money. What a great guy!!

 
 

Angelo R. - NY

It was a great experience. Steven Sasso made the whole process real easy and is a True Professional along with the rest of his staff.

 
 

Chasity H. - NC

Toi went above and beyond with every detail of the loan process. I have friends that were buying a house at the same time and they couldn’t believe how smoothly our mortgage loan was going. Every day they had a different issue and could never reach their loan officer and were promised certain things and their loan officer never came through. Toi promised things and usually not only came through, she came through with something even better each time! That is usually unheard of in today's real estate market! We are in our home now thanks to Toi and will be referring her to as many people as possible! Our friends are actually kind of jealous that they went with a loan officer their realtor suggested for them. They said it was the biggest mistake ever. I'm glad we didn't make that mistake! Our realtor tried to set us up with a loan officer he uses but I'm sure the transaction would not have went so smoothly. Toi is amazing and if you use her for any of your mortgage needs we guarantee you won't be sorry! She made sure our loan was still going smoothly even on vacation! She called us during her vacation and would answer any calls any time of the day on her vacation as well. That's hard to find and greatly appreciated!

 
 

Jimmy D. - NC

I want to thank Toi Meade and your firm for helping me with my VA refinance. I can not thank you enough for sticking with me through the process. I hope Toi knows that I thank her from the bottom of my heart.

 
 

Raymond M. - MA

From banks, big box stores, to car dealers and other corporate entities, I generally seem to come away feeling burned and/or taken advantage of. Conversely, my experience with RFC and Mr. Vaughan has been totally positive and has helped renew my faith in the business community. Thank you. Mr. Vaughan West structured a plan that has not only resolved some problematic debt, but also has provided us with the cash necessary to make some significant upgrades to our home while lowering our int. rate and (basically) maintaining our monthly payment. I had contacted several mort. providers, but Vaughan was the only agent who took the time to closely review our background info and within (I think) a day or so got back to me with such a comprehensive plan. Because I'm not very tech savvy, I sometimes fumbled my way through the process. Vaughn was always patient, supportive in facilitating everything even though I'm sure that I added to his workload, slowed things down and generally made the whole process more difficult. Despite me, Mr. West got us to a place that I didn't think was possible. So thank you to Vaughn West and RFC for the exceptional service.

 
 

Stephen W. - SC

Everything went very well.

 
 

Peter M. - OH

Yana and her team were so amazing. Very helpful. Always accessible and answered all our questions. They made the home buying process simple, walked us through each step, and kept us informed.

 
 

Terie B. - MI

Zach was AWESOME! He helped any way that was necessary to make things go smoothly. Even when I was getting impatient waiting on my appraisal that took forever! He heard my complaints about that and he smiled through it. He was beyond friendly and seems happy with his job. A very up beat person which I now miss talking to now that everything is final. I hope he moves up bc he deserves to be recognized for going above and beyond!! THANK YOU ZACH!!

 
 

Brenda S. - NC

Melissa has assisted me twice and she is terrific. Very knowledgeable and so helpful.

 
 

Mary T. - NY

No, this was the easiest process ever! Everyone involved gave exceptional service.

 
 

Esperanza C. - NY

Matt was very professional and made me feel very comfortable. I felt that he was honest and trustworthy. He explained everything and made himself available.

 
 

Bernadette B. - NJ

I was very happy with everyone who made it happen for me to refinance during this pandemic time. This whole process went well.

 
 

Ammar R. - TN

Melody Russell made the entire process smooth with no negative pressure. Brian was cognizant of my available time and scheduled a call with the analyst per our discussion.

 
 

Anthony F. - NY

Without Mary Antoinette Sozomenu none of this would have been possible. Mary was always on top of her game and very honest. Thank you very much for your support and professional support and assistance in this process. Without any of them we would not have been able to complete this process. Thank you.

 
 

Melissa M. - NC

It went PERFECTLY in comparison with my experience with my previous lender!

 
 

Donna M. - GA

Matthew and Lisa were very pleasant and helpful and made a normally tedious process more enjoyable while keeping us informed throughout the process.

 
 

James W. - OH

Najeeb is AMAZING. He's informative, patient and it was really a personal experience instead of just a transaction. I thank him for his humor, patience and business. Julia is a sweetheart and she completely understands. I thank her for her patience as well.

 
 

Jennifer H. - AL

Oula was extremely helpful and worked hard to get our loan processed quickly.

 
 

Eva T. - NY

Philip and Kristen both were extremely helpful. This is not an easy process to go through and they made it flawless.

 
 

Salvatore G. - NY

I can not say enough good things about Philip Stone. He was incredible to work with and went above and beyond his duties. I hope Reliance realizes the asset they have in him. If I still owned my company I would ask him to run it. I will be telling everyone I know about what a positive experience I had with Reliance.

 
 

Carla K. - OH

I was nervous throughout the process but Philip called regularly to check on me. I felt better every time I got off the phone with him. I am thrilled the process is over but I already miss his calls.

 
 

Kristin D. - MA

Preston was a pleasure to work with. Everything was great!

 
 

Robert M. - TN

Preston did an awesome job with this refi. I would highly recommend his services. He helped me through the entire loan process. Very pleased with Preston.

 
 

Jonathan G. - OH

Preston Wood was always available to answer questions and gave updates on a daily basis. Great job Preston!

 
 

Jilian M. - WA

Rachel and Kristin were lovely to work with. Rachel was with us from start to finish. I always knew where we were at and always felt like I could call her with any questions. Kristin was also very easy to work with in collecting additional documents that were necessary. Both of these ladies made this process very easy and stress free.

 
 

Kevin M. - PA

Rachel made me feel so at ease through the whole process. She helped me with my computer skills that I lack in. She was the sweetest thing in the world always happy always friendly she cared about my loan probably more than I did LOL. I cannot say enough about how she treated me and how she got me through the refinance process. She is an outstanding outstanding individual and I would recommend her to any of my friends.

 
 

Christina E. - VA

Rebecca did an outstanding job initiating the loan process. Kept me informed and up to date during the whole process. She even went as far to give me her personal phone number to call her if I had any questions or concerns. Exceptional Serviced!

 
 

Charles J. - VA

Rebecca Lindsey was very helpful throughout the process always upbeat and pleasant.

 
 

Betty L. - SC

Reagan kept me well informed, every step of the way. All went well.

 
 

Abigail P. - MN

Ryan and Cheyenne were fine Both were wonderful.

 
 

Aikaterini S. - MD

Ritu Sethi is excellent, hard working, respectful, knowledgeable and kind. I love to work with her.

 
 

Luvneesh M. - NY

Ritu Sethi performed well beyond exceptionally as she was well versed in explaining all the jargon, walking me through the loan options, the various document requirements and making the whole process from start to finish as seamless and simple as possible.

 
 

Medinat L. - NY

Ritu was a great guidance for us throughout the process.

 
 

Kevin F. - KS

Sean Barnhart was extremely courteous always and made sure I was aware of everything throughout the process.

 
 

Rachel S. - TN

Sheila Dennis was awesome!!!

 
 

Walter M. - AZ

Sheila Dennis worked closely with me throughout the loan application. Provided me with the necessary documents needed. Provided me with a running list of the documents that I needed to suppl. Was always available to answer any questions that I might have. Always courteous and professional.

 
 

Palmira B - PA

Steve and Michelle explained everything in terms we could understand and make decisions on. Very helpful and professional. Extremely satisfied with the help and support we received.

 
 

Eloise D. - KY

Samantha Higginbottom, was professional and a happy person to deal with. Her explanations on the "how to" computer-wise were clear and concise. Samantha's skills were exceptional, a plus for any company for any company.

 
 

Melissa W. - SC

Sheranda Smith consistently displayed exceptional customer service from the beginning of my loan process all the way until the day my loan closed. Sharonda worked with me on my credit issues, helping to guide me, to a loan approval. She was always diligent in returning my calls, emails, and helping out however she saw fit. Sheranda was always courteous, professional, knowledgeable, and made me feel valued like I was her only customer. Sheranda was patient throughout the entire process and clearly communicated what was needed of me. I will tell as many people as I can about her wonderful service. My dream has finally come true, thanks to the diligent help of Sheranda.

 
 

Lucy P. - GA

Sharon, Lynda, and Mark were all very courteous and had pleasant attitudes.

 
 

Lillian W. - SC

Sarah and Linda were awesome.

 
 

Carolyn M. - AZ

Sarah Rizkallah was so wonderful to work with. She is so patient and kind and was always on top of everything.

 
 

Gale E. - SC

Michael was wonderful to work with and was very knowledgeable about the loan process.

 
 

Leroy E. - IL

I really like working with Matt and he was very professional and made great strides to keep us informed on our loan process.

 
 

Kevin F. - NC

Taylor was very detailed and helpful.

 
 

Sandra L. - NY

Taylor is courteous,patient, accommodating and reassuring. He was consistent as to getting back to me before my imagination took off, for that, I am grateful.

 
 

Gaylon B. - TN

You guys are awesome!

 
 

Edward W. - KY

Teddy does an excellent job.

 
 

Jean M. - FL

Toi Meade is one of the best professional and courteous person who we have ever had the pleasure of doing business with. There were a few stressful issues, during the mortgage process, however, Toi always remained calm and informative. The issues were not with Reliance but with other aspects, real estate agents, closing company and the home appraiser. We have no referral at this time, however, if and when we do Toi Meade will be the person who will receive my referral.

 
 

Jimmy D. - NC

I can not thank Toi Meade and your firm enough. I know I was not the easiest client and it took me a while to get my paperwork in order but you stuck with me. Toi is wonderful and I appreciate her, I could not have done this without her.

 
 

Jerry A. - OH

Timothy Eugene Pope was personable, courteous, and felt more like a friend than a loan manager. Any questions were answered. He is an asset to your company,so give the guy a raise. I can't think of anything you could do better. I have told my family your company was the easiest we have ever dealt with. It's refreshing to be able to say what you need and not have someone tell you what they think you need. A million thank yous!! You're great to do business with. May God bless you.

 
 

Nancy H. - OH

Vincent was very caring and helpful.

 
 

Marlene R. - PA

Vincent is professional, kind, and always there when you need him. He gets the job done. Rosemary gets you to the right place and answers questions with confidence. Amy and Vincent work very well together with the client.

 
 

Brian H. - GA

Victoria was exceptional. She took us through the process without a hitch. If we had a question she was there. She made us feel like we were her only customer. She did a great job all the way through.

 
 

Raven R. - MS

Wade did a great job meeting all of my needs. He has excellent customer service.

 
 

Kenneth W. - FL

Wendi always kept in touch with me and always answered all of my questions. Great person to work with.

 
 

David K. - FL

York seemed personally involved with the entire process, which put me at ease with him.

 
 

Charles G. - IN

York was outstanding. His communication throughout the entire process was outstanding. I look forward to future business with you all. Thank you York for exceeding our expectations. York Moore keep up the outstanding customer service!!! York Moore went above and beyond our expectations!!! He?s a great asset to your company!! York Moore was exceptional!!!

 
 

Estella B. - CA

York is professional and patient. Thanks York, keep up the good work.

 
 

Aliaksei H. - OH

Highly recommended!

 
 

Robert W. - NY

Zachary was fantastic - patient, a good listener, knowledge and courteous. We very much appreciate his efforts on our behalf.

 
 

Angie K. - TN

Kevin kept me informed all the way and helped when I needed to get paper work. He kept the whole process running smooth and I felt so comfortable because he was looking out for me the whole process.

 
 

Lori L. - PA

Kayla was professional, timely and helped choose a loan solution that would work for me. The process was quick and easy. Thank you Kayla.

 
 

Jeana and Dale L. - MD

Jeana and I would like to thank you again for your excellent service assisting us with our mortgage refinancing needs. What I would like to point out is this, you were there every time we needed you whether it was a question we had, information we needed, or just help getting through the whole process. That is pretty rare these days, sorry to say. We thank God for steering us your way and the excellent Customer Service you provided thru Reliance First Capital leading to a structured and well informed refinancing, and in the end a continued friendship. We will gladly make known and recommend your exceptional mortgage services to our friends, family and co-workers. Again, Thank You!

 
 

Laura N. - PA

Kaitlin was wonderful. She kept me informed all through the process, she gave me options to choose from that fit perfectly. She worked hard for me and she had a lot of patience with me. I would highly recommend Reliance First Capital. Lynn was very helpful too.

 
 

Calvin W. - GA

I don't know of anyone at this present time, however if anyone inquires, I will recommend you HIGHLY. Thanks very much for your help.

 
 

David L. - GA

Everything was a new way and it was very good.

 
 

Janice C. - NC

Lan and Michael were very informative and stayed in contact throughout the process.

 
 

Dona F. - NY

Lance was helpful during the entire process and answered all my questions.

 
 

Edward L. - CT

The whole team did a great job.

 
 

Lisa B. - NY

My loan process went quickly and smoothly. I was kept informed of every step and we closed in what I would say was record time. Thank you for assisting us in the refinancing of our home.

 
 

Deborah G. - AL

Leslie Nicholas was amazing. I have referred two friends to her, she exemplified outstanding customer service. I felt as though I was working with a close friend, she was accessible, through, honest, and most importantly, she maintained integrity. She followed through from beginning to end. I had no issues with my refinance, she got me a lower interest rate, which afforded me to pay off my debts and assume a shorter term mortgage. Great job Leslie, you have my referrals.

 
 

Carrie C. - TN

Leslie Nicolas is the best! This is our second time working with her and have been very satisfied with the service.

 
 

Diane F. - NM

Leslie Nicholas was exceptional. During this process, which was interrupted by my kidney transplant ad the death of my husband, she was very kind and caring and, most importantly ,kept me informed.

 
 

Blake B. - LA

Leslie is very professional and educated. All good.

 
 

Amy E. - NC

The process was professionally handled from beginning to completion. We are very impressed with Reliance First Capital and feel secure with the refinance. Leslie Nicholas is very professional and compassionate about helping her clients find the mortgage solution that best fits their needs.

 
 

Vernon S. - NC

Lesley was extremely helpful. She was the reason I refinanced here. Her service to help me was the best! Lesley Phifer was excellent.

 
 

Gail S. - NJ

I did a refinancing through Reliance First Capital. Lisa Podorson was my contact there. She was extremely helpful, patient and knowledgeable and guided me through the process with the utmost professionalism. She kept in touch with me constantly and helped me achieve my goals. I would highly recommend Reliance First Capital.

 
 

Sherry M. - NY

The best I’ve ever dealt with. This is not my first time dealing with loan officers. In my 30 years of purchasing homes or refinancing I have never had an easier time. Michael came through on everything he promised and then some. What a pleasant experience this was! Thank you for all your hard work, always keeping me informed of where we were at in the process, and your pleasant personality was a 10 stars!!

 
 

Judy H. - PA

It was a good experience after a bad experience with other company. Michael A. was a pleasure to work with and very helpful in getting everything I needed.

 
 

Stephen P. - CT

It was a great process. Everything went flawlessly and my agent was extremely helpful all the way through the process I would hesitate to recommend in the future!!!

 
 

Daniel H. - NY

Mike Attanasio made it a very smooth process. He took care of all the moving parts and let me know about each step of the process along the way. Would highly recommend using him, and would use him again if I was purchasing another home.

 
 

Daniel G. - CT

Michael was great. He understood our needs and tailored our mortgage accordingly. He was also very timely and brought in his team to answer my questions so we could keep the process moving ahead.

 
 

Sherry M. - NY

This was by far the best company I have EVER dealt with in regards to purchasing or refinancing a home. This is not a first mortgage for me but by far the easiest. M.A******** is very knowledgeable, kept all promises as far as interest rate, where as other banks had not. The entire process was so easy and his pleasant personality is a thumbs up all the way. Friendly and a joy to do business with. Thanks again Michael.

 
 

Thomas B. - NY

I had a wonderful experience and would highly recommend Michael A******** to anyone that I know. Mike is very professional, courteous, and willing to do anything to help. If you need any assistance with a mortgage Mike is the man to deal with. Thank you.

 
 

Judy H. - PA

I had a great experience after a bad experience with another mortgage company who turned me down as a sole proprietor of a small business even though my credit score is very good. Michael A. worked with me to get what I needed. He was very helpful and patient in explaining everything I needed to know. He made a stressful experience easy.

 
 

Winona D. - NC

Miles Commodore. TOP NOTCH service! I will continue to use Reliance First Capital for all my mortgage needs as long as he is there!!

 
 

Jacinda C. - AL

Miles Commodore was awesome, he helped me understand why spending money to fix my house was worth it. He showed and explained in terms I understood that if I spent the money to fix the house he could get me a payment that reimbursed the cost, paid my credit card debt and lowered my payment on the mortgage. He really made me feel like he cared. I didn't feel like just another number, he knew my case every time I called and even offered to review in a year to see if he can get me better rate. I contacted multiple companies and spoke to multiple people. The first time a problem developed they stopped answering my calls. He worked with me the whole time.

 
 

Michael G. - MD

Miles commodore, he was initial contact and was point person for the entire process. Always upbeat, informative, professional.

 
 

Juliet A. - NY

It was a GREAT experience. From the beginning to the end of this process, Reliance First, Mary Connolly has been amazing, professional and extremely patient. This being my first time refinancing, she walked me through the process hold my handing every step of the way. She answered my questions, gave full explanations, when I didn't understand. She was professional and always upbeat. All the members of the team were thorough, understanding and very straightforward with what needed. At the end of the process, they were reassuring and honest. Reliance First is a great company. I would definitely use them if refinancing. They made my first experience refinancing a great one!

 
 

Mariel F. - GA

Melissa was very detailed.

 
 

Mariel F. - GA

Melissa was very detailed.

 
 

Brinda J. - NC

Mellisa and Mike were absolutely the best.They took time and worked with me really well.

 
 

Sheila H. - NC

It was overall a very smooth process. From the start to finish I was listened to and felt validated in any questions I had for Melissa Foy.

 
 

Edward P. - LA

Melissa is very patient with a welcoming spirit. I thank God for her.

 
 

Jean J. - MD

Matt Gertz saved us from having to sell our home. I was getting ready to list our home for sale and then I had received a call from Matt. He was extremely professional and made us feel comfortable. He took the time to ask us questions no one else did. Now we are saving a ton of money and most importantly get to keep the household memories we have built with our family over the past 15 years. Thank you Matt!

 
 

Laura S. - NJ

It was a great experience. The entire process was very simple and pleasant to work with. Everyone explained things so simple that we appreciate very much.

 
 

Edward W. - NY

Reliance First Capital provided a first-class mortgage refinance service for my family. Marissa, the assistant sales representative, made the process seamless and because of her guidance and support, I was able to close in a timely manner. The honesty and transparency were impeccable and I would highly recommend anyone who needs a mortgage assistant to use Reliance First Capital. ASK FOR MARISSA.

 
 

Edward W. - NY

Marissa Longo was exceptional! She was respond to any inquiry I had and made the process seamless. The entire process from opening to closing exceeded my expectations.

 
 

Dominick M. - NY

This is my second time w reliance and it was as pleasurable as the first, the people are respectful and courteous to the customers needs. the process was easy and quick, I would recommend the people at reliance for your banking needs,once I called reliance they took care of everything, they are all knowledgeable and efficient.

 
 

Scott L. - NC

This was my 4th refinance experience across two properties I own, and it was so much better than the previous three, all with mega-banks, I will never consider refinancing or borrowing from another mortgage lender again. I'm a Reliance customer for life, that's how amazing it was! Melody Russell was not only flawless in her execution, she was as friendly as if I was borrowing from my best friend. Her responses were always within a matter of minutes, sometimes instantly! If your standard is 24 response time on customer communications, she obliterated it! I had to delay the appraisal several times due to ongoing property renovations, and she kept both myself and the appraiser informed as needed while patiently coordinating me the extensions I needed. So if you're grading her Time-to-Close, do not penalize her for any delays on this refinance. They were all MY delays. She was responsible for absolutely zero delays. In addition, Kandace Korican was superb to work with on the underwriting. Simply an amazing attitude, with absolutely top-notch customer service. She was SO nice to me, far nicer than anyone in any underwriting department I have ever met. After working with Melody Russell for just a short while, I knew she was truly the best in the business and thought how lucky Reliance was. Then I met Kandace and saw she was the same way and I thought, "Wow, does everybody at Reliance love their jobs THIS much?" I am now a walking billboard for Reliance. People are shocked how much I'm recommending you, because as a personal rule I never refer people to lenders. Too much can go wrong, and everyone has unique situations, so I've always kept my opinion to myself. But now that I've seen how well oiled a machine you run, I can't stop talking about it. I even told the Notary who did my closing never to use another lender again. While everyone else during COVID-19 is complaining about their refinances taking months and months to complete, I'm sitting here thinking, "It's already done? Impossible!" I can't wait to buy another property just so I can experience it again!

 
 

Margaret B. - CT

Mary is the ultimate professional and is great at her job. She met me where I was and understood my lack of financial knowledge about the refinancing process without making me feel bad about it. She explained every detail and walked me through it step by step. She took the guessing game out of things, and nothing caught me by surprise. Her communication skills are excellent, and she would either, call, text or email me along each step along the way. This made the process painless and less stressful. Mary gained my trust from our first connection. It was my first experience with refinancing, and I am so grateful that it was with Mary.

 
 

Rafael T. - DE

This is my second refi with Reliance first Capital and the second was as good as the first. Mary treated as a person and not a loan number looking forward for my third refi.

 
 

Emily S. - MD

Exemplary service and very accommodating. There were two things that I required in order to receive services from Mary: my Deafness and being mindful of my work schedule. I work as an administrator in K-12 education so my access to phone calls and whatnot is very limited. She excelled and went above and beyond my expectations in these two areas. She ensured that I was able to obtain information and comprehend them in my primary mode of communication and language access (written English and American Sign Language, ASL). She was patient during our sessions that required ASL interpretation and repeated any information that was overlooked during translations. She'd ensure that I received any information that was sent over phone calls by emailing me a summary of what was explained in voice messages. This made the process positive since I was able to obtain the full educational and informative experience just the same as her hearing clients. Additionally, with my limited work schedule, getting ahold of me during the days with phone calls or obtaining any information in generally is impossible. That didn't deter her from reaching out to me and being flexible to receive my calls in the evenings or early mornings. During the day, she was resourceful about getting ahold of me via emails. Throughout my entire experience with her, she was very kind, respectful, and understanding. Ultimately, her kindness, flexibility, adaptability and resourcefulness is what made the whole refinancing process extremely simple and easy. I would definitely recommend her to any future clients without any reservations. Exemplary service and very accommodating. There were two things that I required in order to receive services from Mary: my Deafness and being mindful of my work schedule. I work as an administrator in K-12 education so my access to phone calls and whatnot is very limited. She excelled and went above and beyond my expectations in these two areas. She ensured that I was able to obtain information and comprehend them in my primary mode of communication and language access (written English and American Sign Language, ASL). She was patient during our sessions that required ASL interpretation and repeated any information that was overlooked during translations. She'd ensure that I received any information that was sent over phone calls by emailing me a summary of what was explained in voice messages. This made the process positive since I was able to obtain the full educational and informative experience just the same as her hearing clients. Additionally, with my limited work schedule, getting ahold of me during the days with phone calls or obtaining any information in generally is impossible. That didn't deter her from reaching out to me and being flexible to receive my calls in the evenings or early mornings. During the day, she was resourceful about getting ahold of me via emails. Throughout my entire experience with her, she was very kind, respectful, and understanding. Ultimately, her kindness, flexibility, adaptability and resourcefulness are what made the whole refinancing process extremely simple and easy. I would definitely recommend her to any future clients without any reservations.

 
 

Lida B. - MA

The most knowledgeable person I ever worked with! Mary had helped me on my 1st mortgage just 2yrs ago. She always mentioned if there is anything else I can do please call. So I had a question for her and she let me know about the mortgage rates being so low*.and we got to work together again. After working with her this 2nd time..I feel like I have known her forever. In all the times I ever had to work with anyone via phone no one compares to Mary. Her personality is above and beyond. She gets to know you on a one on one basis. She never left me hanging if she couldn't answer a question for me. She put me on hold and was very quick to respond back. She led me in the right direction and my new mortgage is better than before. I don't think many people would have been so patient..considering I had so many questions. I cannot thank her enough. She was a pleasure to work with. More companies need people like her. She knows how to make me smile! You definitely have a perfecto person in Mary!

 
 

Bill L. - MA

Top notch. Mary was extremely nice and knowledgeable. We got exactly what we wanted. It was a great experience. I highly recommend her!

 
 

Terri B. - TN

Miles Taylor did exceptional job at all our questions and keeping in contact with us.

 
 

Vincent G. - TN

Miles Taylor was exceptional explaining the whole process to me when I didn't fully understand.

 
 

Michael R. - TN

Our experience with Matt was flawless...

 
 

Jacqueline J. - CO

Great service by all.

 
 

Terry G. - PA

Nathan Wilkie was the agent that walked me through my loan. it did take a while due to my different income. letters from this place, letters from me, confirmation of this income etc. it could of become frustrating but he was very easy going and made a long tiring process go smoothly.

 
 

Dan R. - OH

Mortgage analyst Nathan Wilkie is the best around. A customer of mine worked with Nathan on their mortgage needs and Nathan delivered swiftly, keeping all communication constant and open from start to finish. A true professional who puts the client’s needs first. Keep it up, Nathan Wilkie!!

 
 

Rosalind S. - TN

I found Nathan Wilke to be extremely helpful and knowledgeable regarding advice on refinancing for a short term project. Very professional and a real asset to the company.

 
 

Eileen W. - PA

Reliance and Nathan Wilkie are professional and very courteous. Nathan explains everything in great detail and is always available if you have any questions. His expertise is impeccable and I highly recommend him for all your needs at Reliance. Extremely happy with the entire refinance process!

 
 

Paulette W. - MA

I want to take the time out to say a big THANK YOU for all your help. Its not all the time you find someone who is so dedicated to helping someone. I appreciate your attention to detail and relentless determination to help me. The extra time and effort you put in was well worth it and I appreciate it very, very much. It was a joy having you working with me to get the job done. You are really dedicated to what you do. I appreciate your diligence and the hard work you put in. I will surely recommend you to anyone who is looking to refinance or to buy a property. Even though we met with some road blocks you were superb. Thank you for your outstanding service and determination. May the Lord continue to bless you as you continue in excellency. Thank to Nathan for a job well done.

 
 

June C. - PA

Nathan Wilkie - incredible person, very nice extremely helpful.

 
 

Marco C. - TX

Great service an experience. Excellent help and always was up to date on what was going on. Great communication and went the extra mile.

 
 

Johnathan H. - AL

Great Experience. They made everything quick and simple. She worked hard to get us approved helping us through some minor issues.

 
 

Joel B. - KY

Oula was amazing! She was very courteous and professional!

 
 

Robert S. - NY

My experience so far has been nothing but greatness. I can honestly state that this company has a wonderful and knowledgeable employee in Pooja Bhardwaj. She has been so helpful through this process of refinance. Being an older person trying to get things done through this process and not so good on the computer can be a major issue. But my dealings with Pooja who represents Reliance First Capital and her willingness to help has been nothing but a wonderful experience so far. She represents why this company is so well known and successful. She has been available whenever I call or email with a question. My feelings about this company reflects her work and reason why I would refer people to Reliance First Capital. It is people like her with such a great work ethic that makes businesses grow and become successful. Be so happy Reliance that you have such an employee.

 
 

Simran M. - NY

Pooja is the best mortgage analysis !!!!! I guarantee she’s very knowledgeable and empathic with her clients. This girl knows what she is doing! :))

 
 

Kylette W. - NY

My Lady Pooja Bhardwaj is Awesome she has help me work through some things in this Pandemic it's hard getting people to answer phone or do they job I'm so thankful to have her on my side she is a Angel sent from heaven I mean that whole heartedly.

 
 

Jenn T. - NY

I was looking for information regarding refinance options for my house. I was connected with Pooja. She helped outline all of my options and took the time to ensure I understood all components of the loan options, associated fees, timelines along with the pros and cons with each. She was professional, patient, thorough, and very detail oriented. At no time did I feel pressure to do something I didn’t want to do and she asked relevant questions to help guide me to the right loan options for me. I am confident that if you work directly with her as your loan officer, she will not disappoint!

 
 

Derrick R. - MA

Patrick and Jennifer provided detail timely information throughout the entire home refinance process. Great professional service. I would highly recommend Reliance First Capital.

 
 

Joyce M. - NC

Ms. Hardaway, Ms. Walters, and Ms. Korican were very professional and treated me with the utmost respect. Enjoyed working with each one of them. THANK YOU, THANK YOU SO VERY MUCH!

 
 

Matthew M. - VA

Philip Edward Stone was very responsive and kept me up-to-date on the status of my loan. I'm very satisfied.

 
 

Michael D. - MA

We had trouble finding a mortgage company that would meet our needs to refinance, interest rates cashback, etc. Preston John Wood from Reliance First Capital contacted us. He immediately caught my interest with his sound of being genuine, friendliness, wiliness to meet our needs. We worked together as good friends. Made me very comfortable. I knew Preston could help us, and give us the package we were looking for. Preston fought very hard and was successful in getting the job done. I highly recommend him to anyone looking to get a mortgage or refinance their existing mortgage. First-class! very respectful. Five stars. Thank you Preston Wood for everything. Do not pass this guy up1 Mike D.

 
 

Jonathan G. - OH

Reliance First Capital was easy to work with, gave me updates on a daily basis and explained everything in great detail. Preston John Wood was great to work with and answered any questions extremely quickly. Great job!

 
 

Benjamin B. - MA

Preston Wood, went above and beyond to keep me notified on what I needed done. Process took several months longer that anticipated but Preston never gave up on achieving this financial goal for me. I really could not thank him enough, you have a great employee in him. I really wanted to give up after all of the hurdles were laid out but his encouragement kept me on track.

 
 

Ursula K. - VA

Ruth is one hard working person and very easy to talk to and compassionate to your situation.

 
 

Azilee B. - SC

Could not have asked for better service.

 
 

Juanita H. - TN

If they want the best, your name should be number 1 on the list. It is hard to believe that time is going by so fast. I am so glad that I chose to re-finance. It has made my life much easier. I have to say if I did not have some one like you that is professional, friendly and knows how to work around problems, I probably would not feel this relief of stress. If I ever know of anyone that needs your help it is for sure you will be the one I recommend.

 
 

Darrel F. - OH

Rachel knows her job well. Patient, understanding and helpful.

 
 

Jeremy M. - TN

When looking at options to do a home equity loan we reviewed options with Reliance First Capital. Working with our Mortgage Analyst, Rachel Andrew, she provided the option to refinance our mortgage. And multiple options to do this were provided! We chose an option provide that provided us cash back after closing (for home improvements), but it also paid off two of our biggest credit cards, took 11 years off our current mortgage term, and lowered our interest rate. This was exactly what we needed! Rachel and the Reliance First Capital were great to work with, very responsive, and very thorough on all our questions. We highly recommend Rachel Andrew and the Reliance First Capital team!

 
 

Frederick T. - MA

Rachel Andrew was very friendly and a confident Mortgage Analyst she was very patient with me who was new at this refinance thing. I will tell friends and family about Reliance First Capital. It was an OK experience she was a very friendly and experienced professional. She made my days with her very relaxing and smooth. The entire process was somewhat long but thorough she guide me through the process and became easier.

 
 

Lon A. - PA

Rachel went up and above for us to complete the mortgage 110%, great job, the best I have dealt with.

 
 

Marion H. - PA

I am giving a five star rating because after talking with Rachel Andrew for five minutes I felt a connection. She put me at ease and assured that my request was doable. There was some difficulty but Rachel handled everything with patience, professionalism, and directness. It was a pleasure working with Reliance First Capital and Rachel Andrew in particular. Rachel was clear and concise with every step of the process. Her professionalism and feedback were on point. I also appreciated Rachel's understanding and patience when I didn't understand everything.

 
 

Jane W. - PA

The entire process ran very smooth and had no hiccups. I enjoyed working with Rachael Andrew and this company. I will refer anyone to Rachael Andrew and Reliance First Capital, LLC. Rachel was professional, made me feel at ease, kept me informed and her backup team was super!

 
 

Lisa S. - RI

Rachel was very friendly and the process was effortless and efficient! Reliance First Capital Highly recommended!

 
 

Jane W. - PA

Excellent experience. From the first phone call, throughout the entire process, I felt comfortable and confident I had found the right individual to help me with my refinance.

 
 

Marion H. - PA

Less stress because I worked the best! Rachel Andrew made the loan application process seem smooth and effortless. Even when there were difficulties her patience, professionalism and directness eased any apprehension I may have had. After the loan was funded I felt as though I was saying good-bye to an old friend.

 
 

Matt G. - TN

Reliance First Capital was easy to work with, gave updates on a daily basis and explained everything in great detail. Rachel Andrew was great to work with and answered any questions extremely quick. Great job!

 
 

Joseph G. - PA

Rachel was very professional caring listened to my needs.

 
 

Rebecca B. - OH

Rachel was awesome!

 
 

Jason F. - OH

Rachel Aul was amazing. She kept in constant contact, explained everything, answered questions, returned calls within the hour and even in the evening.

 
 

Sharon W. - NC

Richard DeBerry is the best.

 
 

Kristen G. - NY

Exceptional service. We worked with Reliance again because of the exceptional service we received from them and Ryan Kearney several years ago. I recommend them highly! Ryan is phenomenal!

 
 

Joseph A. - FL

Rebecca Lindsey walked us through the process it helped us every step of the way without her help and guidance it would have been a really tough process, thank you Rebecca.

 
 

Debra B. - FL

Rebecca did an amazing job from the beginning to the end. Rebecca worked diligently with me to make sure everything was precise and was gonna make sure that I ended up achieving what I needed to achieve. She works so well with me I feel like she's one of my good friends at this point and I appreciate everything she did for me and how hard she worked.

 
 

Vashonne H. - OH

It was a great and wonderful experience. The entire process she made very easy. She was extremely helpful and comforting to me and wouldn’t have wanted anyone help to me through this journey. Extremely grateful for her help.

 
 

Jill L. - MA

Richard Nagel was informative friendly and an overall pleasure to deal with.

 
 

Sandra S. - NM

Rose was amazing, our loan process took some time but Rose reassured me every step of the way that we were on the right track and our refinance would be approved. She was very patient and kind every time I called her with any questions or concerns.

 
 

Charles C. - TX

Rose Nalls and Lisa Acadia were so awesome, loved working with the both of them, keep up with the wonderful work you do! It was my first time ever doing a refinance on my own you all were awesome. I will refer you guys to anyone, thank you again.

 
 

David B. - NC

Rose assisted me through the whole process and was available for answering questions.

 
 

Dominic S. - CA

Rose Nalls was awesome.

 
 

Jane W. - NH

Rose is a sweetheart. Patient and very well informed. I enjoyed working with her. Thank you.

 
 

Amy B. - NC

My refinance was a little frustrating but Roman worked very hard to make sure it was for my best interest. He was great to work with!!

 
 

Mary M. - MA

Regina handle our refinancing from the start (on more than one occasion) and always had our best interest at hear. It was a pleasure working with her.

 
 

Jan V. - TN

Regan Rutledge, very good during the entire process. Regan is great to work with.

 
 

Sheila A. - SC

Reagan Rutledge did an excellent job. Easiest loan process we've been through. Would definitely use again and refer to others

 
 

Robin C. - PA

Regan was great.

 
 

Joyce L. - KY

Regan Rutledge is excellent. He followed through on his word and always kept me informed during the process.

 
 

Thomas P. - MN

Ryan Sason, my mortgage analyst, was awesome. From the beginning of my loan process he told me he had my back and he was on mine side the whole time. He was there every step of the way Any time I had a question he answered by email or text will in minutes!!! I would recommend him any time.!!!! Also Cheyenne was my Processor, did a great job also, any time Ryan was not available she was able to answer any questions I had by email or phone. Thanks Again and helping me save a lot of money for years to come.

 
 

Nicolae I. - ME

Ritu Sethi made sure everything is good. We will continue to ask for her services every time we will need a loan. Ritu went above and beyond, many times working out the details or issues on weekends and late at night. Couldn t ask for a better loan specialist. This is the third time we do business with Reliance First Capital and Ritu Sethi keeps delivering outstanding service.

 
 

Kelly S. - MA

The closing was fast, and informative and the individual was kind and professional.

 
 

Bobby C. - NC

Sonney Davenport was EXCELLENT!!! Was the same individual from day one with providing me with answers when needed.

 
 

Janet D. - NC

We are so thankful to Sonney for all of her help on making this transaction happen and helping us thru this process. I was extremely pleased with your service and can't think of any way it could be improved.

 
 

David F. - SC

Sonney is very good. Give her a raise. :)

 
 

Susan K. - NY

Shawn was great! I previously withdrew working with another company as it was a horrible experience. Some of their staff were extremely rude and unprofessional. Working with Shawn was amazing and stress free! I will refer anyone that is looking for your services. Thank you for a great experience.

 
 

Michael B. - MI

Sheila Dennis has been great. This so far has gone smooth. Sheila has been right on with everything answering all questions. she has made our experience great. she has been truthful and up front about the whole process.

 
 

Maria E. - PA

From day 1, Steve made himself available and accessible to any and all of my questions regarding the process, the concerns, and the timeline. Never at any time did I feel that I was bothering Steve and believe it or not, he even responded to my messages well after office hours. I think the process is stressful for all individuals, and he made all effort to reduce the anxiety. I'm beyond impressed with how quickly he made this happen for me. I must also say that towards the end of the process, I worked with Ben on a few things and the same could be said of Ben - fast responses, made time for calls and eased stress. I will 100% provide a referral to Steve if I know of anyone that would benefit and I hope to continue to work with Steve on my next endeavor, whatever it is. I appreciate the electronic process. It was great to be able to see where I was in the process.

 
 

Philip D. - NY

Steve Diomataris...excellent, courteous and knowledgeable professional who felt like more like a friend. I had a similar experience with Ben Cesaro...kudos Reliance! Keep up the good work...everything was perfect!

 
 

Amanda C. - NC

Sheranda is extremely professional and approachable. She answered all my calls, texts and emails promptly and made the refinance process extremely quick, smooth and painless.

 
 

Robyn T. - TN

Rhonda was my gal she friendly . Always got back to me with answers to my questions. Made everything go smoothly.

 
 

Brian R. - NY

Steve wasn't all business. We joked around and it went really smooth...

 
 

Teena C. - GA

The process was very easy. Stephen was very knowledgeable and very thorough at explaining all of my options. In fact he explained it multiple times because I couldn't make up my mind exactly what I wanted to do. He was fantastic.

 
 

Brent A. - GA

Stephen Sasso was a Great Mortgage Analyst to work with was very intelligent kind understanding it was very easy to do the process and Stephen was always there to answer any questions or concerns I had.

 
 

James C. - GA

Fantastic Refinance experience with expedience. Stephen Sasso is an excellent person to do business with. He went above and beyond explaining all aspects of the loan process and provided us with multiple options that will save me money. Was very personable and took care of business. He made it possible to close our refi in record timing!

 
 

Jill M. - CT

The Experience was great! We were tough customers; they were always there to help! Highly recommend Steven Sasso! Steve was the most Professional and patient person with us. We were not the easiest to deal with as we had so many questions, he assisted with kindness and understanding during the process of refinancing.

 
 

Kinyi H. - FL

It was a good experience. The entire process was easy. I was very happy working with Stephen Sasso. He was very kind and helped with all my questions and concerns.

 
 

Dianne M. - NY

Stephen Sasso of Reliance Capital is a knowledgeable mortgage banker from Melville, New York. He is patient and thorough and goes the extra mile to explain each step of the mortgage process. Mr. Sasso makes himself available to his clients and is responsive to questions or concerns. During the process I experienced intermittent internet and he was helpful in getting me back online. Working with Stephen Sasso is a pleasure and you get a personable and reliable mortgage banker.

 
 

Ann P. - CT

The Best!!!! I would like to commend your company for having the foresight to see what an asset Stephen Sasso would be to your company when you hired this young man. Stephen was a dream to work with always calm and informative, even when he would have to repeat himself for me because I was so dense at times. Stephen was always there for me reassuring me everything was going well. Very positive interactions and always checking to make sure I sent all of my documents that were needed. I doubt I would have gotten through the remortgage without him. Great job Stephen! I appreciated your being kind, professional and respectful of me and my situation.

 
 

Thomas J. - MI

It was a great experience. It was very simple process anything I didn't understand I would call Stephan and he would walk me right through it!

 
 

Susana H. - FL

Stephen is one of the BEST persons I have ever had the pleasure of working with from Reliance he went above and beyond in every aspect of our loan. He gave us his personal cell phone and was available day and night to answer questions. He is a GEM to the company and I only ask to please treasure this employee they are hard to find I can't thank him enough and Reliance.

 
 

Jeff B. - NY

I got a call from Steven Sasso from Reliance First Capital and I’m really glad I gave him a chance. I found Steve to be kind and very knowledgeable. He explained the entire process to me and put my mind at ease. He was able to answer all of my questions and made a daunting process much simpler than I thought it would be, not to mention he saved me a lot of money. What a great guy!!

 
 

Deborah F. - NY

Both the loan officer , Stephen Sasso, and support staff were professional, courteous and knowledgeable. We were guided through the process and all our questions and concerns were addressed in a timely manner. Reliance helped us find the right product for our circumstances and everything was well organized which helped the process go as smoothly as possible.

 
 

Jillian M. - CT

Outstanding service! Never felt pressured to make a decision! Steve is just wonderful and very patient, we took a long time to make our decision to refinance!

 
 

James C. - GA

Stephen Sasso, loan advisor made this happen! He explained all aspects of the loan program, pushed folks to expedite, cleared obstacles as well as he could and kept in touch. I live in another state and reliance sent a closing agent to my home at my convenience to make this happen. We closed the Ioan in record time. Stephen made it so easy.

 
 

Arlene O. - CT

I had a very excellent experience working with Stephen Sasso because he's very helpful, professional, and pleasant.

 
 

Carlos N. - FL

I would highly recommend Stephen Sasso and reliance first capital for anyone looking for financing for home purchase or refinance. He was very helpful and provided me with all the information I needed. Thank you

 
 

Adrian I. - MI

I cannot express how much respect and gratitude I have for Stephen Sasso from Reliance, First Capital LLC for the time and effort he put in trying to get me the best refinance terms possible. This was not my first-time mortgage or even first-time refinance experience, and I have worked with several mortgage agents and companies through the years, but I must say, Stephen is the most competent and diligent agent I have ever worked with. He was understanding and patient with the difficulties I presented and the questions I had. He did things others agencies won't spend the extra time on without a commitment. I even give him credit for helping me get my printer back on line and my scanner working. I will in the future if ever in need or if I know someone looking for a mortgage, I will definitely refer them to Stephen Sasso.

 
 

Jeff B. - NY

I worked with Steven Sasso from Reliance First Capital and I’m really glad I gave him a chance. I found Steve to be kind and very knowledgeable. He explained the entire process to me and put my mind at ease. He was able to answer all of my questions and made a daunting process much simpler than I thought it would be, not to mention he saved me a lot of money. What a great guy!!

 
 

Ted M. - CT

I made Stephen work very hard for me he is the best. He is very professional and patient, He came up with more than one option to try to meet my needs in refinancing my mortgage. I am computer illiterate, so he took the time to walk me thru all the forms, I needed to fill out. In order to be able to refinance my old mortgage and get me a lower rate and cut 8 years off of my old mortgage saving me over 100,000 dollars in interest, I also paid off a personal loan, and in crease the equity in my house by 80,000 dollars, with my old mortgage I was still paying a PMI with very little equity in the house. I would highly recommend Stephen Sasso at Reliance First Capital for any of your mortgage needs. Thank You Stephen for a job well done.

 
 

Randall W. - FL

I worked with Stephen Sasso at Reliance First Capital and found him to very professional. He was timely, walked me through the refi process and did everything he said he would, including offering me a unique solution to my refi. If you are looking for financing I would recommend Stephen, I found him very competent.

 
 

Carolyn I. - MI

I cannot express how much respect and gratitude I have for Stephen S**** from Reliance, First Capital LLC for the time and effort he put in trying to get me the best refinance terms possible. This was not my first-time mortgage or even first-time refinance experience, and I have worked with several mortgage agents and companies through the years, but I must say, Stephen is the most competent and diligent agent I have ever worked with. He was understanding and patient with the difficulties I presented and the questions I had. He did things others agencies won't spend the extra time on without a commitment. I even give him credit for helping me get my printer back on line and my scanner working. I will in the future if ever in need or if I know someone looking for a mortgage, I will definitely refer them to Stephen Sasso.

 
 

Maria M. - FL

I was very please with the service I received from a young man by the name of Stephen S. He took his time to explain to me the different options and suggested a lot of good advice. He provided me with refinance options. We left that I would speak to my son on what I learned from this young man. Mr. S was very polite, and he sounds young but was very knowledgeable and knew what he was talking about and educated me at my age on my options.

 
 

Jeff B. - NY

I got a call from Steven S**** from Reliance First Capital and I’m really glad I gave him a chance. I found Steve to be kind and very knowledgeable. He explained the entire process to me and put my mind at ease. He was able to answer all of my questions and made a daunting process much simpler than I thought it would be, not to mention he saved me a lot of money. What a great guy!!

 
 

Raul O. - CT

Stephen Sasso was a helpful, dependable professional representation.

 
 

Kandy M. - MS

Thomas and Lisa both went above and beyond. Thank you guys.

 
 

Rhohean and Keith J. - SC

Thomas was so easy to work with along the lines of clear understanding, and extremely conscientious about details throughout the whole loan process. My husband and I have had several homes in our lifetime, and, believe me it was a pleasure to work with Thomas on so many difficult situations. At our age a pleasant and helpful person on your side is worth its weight in gold. He was absolutely "the best" loan agent ever. Never left my side until the loan closed and checks arrived on processing.

 
 

Nathan S. - VA

The agent I worked with spent a considerable amount of time working with me to find the right type of refinance package and the best rate. I was simultaneously checking with other companies for the rates. Reliance First capital provided competitive rates, but their services were far more superior. I am glad I have refinanced with Reliance.

 
 

Linda H. - MS

It was perfect. I didn't have any concerns from the beginning thru closing. Thomas walked me through everything, answering all my questions before I had to ask..

 
 

Patricia F. - NC

Thomas was patient kind helpful and understood all my concerns.

 
 

Connie H. - VA

Thank you so much Tom and it was a pleasure working with you! You were very professional and stayed on top of this process. I greatly appreciate you. Take care.

 
 

Sharyn G. - PA

There seemed to be a lot of re-validating of information. When I thought we had everything covered something else was needed. Very frustrating but my mortgage analyst was very helpful with all the issues I had.

 
 

Steven T. - NY

Great service from your entire staff.

 
 

Randy D. - SC

Refinancing was made a very easy process and fast. The staff was also extremely courteous. I have not one bad or negative thing to say. I would definitely recommend them again.

 
 

Marta V. - VA

I wanted to say thank you for all your efforts to get my loan to closing by deadline. You don’t imagine how much you helped me, now my move will go smoothly. You and your team are real professionals and dedicated individuals that make the client feel at home. You were always calling me and holding my hand through the long process. I will not forget how easy everything looks because of you and your team. I wish you lots of success in any future endeavor you put your mind into. I will send you a photo of the house once I put my own touches. Again, thank you and keep the good work, I will certainly recommend you and your team to all my friends and associates, you are miracle workers!

 
 

Ronald F. - NC

Taylor Curry provided excellent feedback and updated our progress every step of the way.

 
 

Lora S. - SC

Taylor Curry was my mentor through this whole process. He was courteous, always pleasant and able to assist me with everything. I wish there were more people like Taylor. This world would be a much better place.

 
 

John G. - TX

Natasia was the first to contact me and was great to deal with. Bethany also contacted me to make sure I was being well taken care of and to also provide her information in case I could not get in touch with Natasia or if she could help with with anything. Teddy was just as helpful as Natasia and even reached out on the weekend to make sure I stayed current with the process.Teddy took off right where Natasia stopped and he was viable in helping my close my loan in a timely manner. Kudos to Teddy, he was AWESOME! I've had nothing but positive things to say about Reliance First Capital as a whole. Great company and thanks to all to make my loan process as smooth as possible.

 
 

Marie E. - NC

We just refinanced our mortgage with Tyler Maglione and it was a very smooth process. Tyler was great to work with, he actually talked us into refinancing now. I had talked to other companies and didn't like what they told me or they were too pushy and I just didn't want to deal with them. Everything with Tyler was exactly how we said we wanted it to be. He asked in the beginning how and when he should contact us with updates and that's how it worked. He was great to work with and to talk to. I would definitely recommend Tyler and Reliance First Capital to anyone.

 
 

Jonathan W. - NC

If you’ve ever done a refinance inquiry, then you already know that you might get bombarded. Well, we were bombarded for weeks. This made it fairly easy to narrow it down to two companies – the two that didn’t call me 17 times a day. Unlike the competition, Tyler Maglione of Reliance First Capital didn’t badger me at work. Tyler didn’t email me a flat rate sheet like the “other guy”, so we finally chose Reliance First Capital. Ultimately, Tyler took the time to tailor a refinance situation to fit our family’s needs. He stuck with us every step of the way. I enjoyed shooting the breeze with him while waiting for documents to upload. He strikes the perfect balance between drive and genuine, hometown charm. Refinance isn’t something you do every day, but Tyler made it all painless. We highly recommend Tyler Maglione of Reliance First Capital and would not hesitate to work with him in the future.

 
 

Josephine J. - NC

Toi helped me refinance my mortgage. Professional and Excellent service, kind and compassionate service rendered! I don't know of any one at this time, but when I do I will keep Toi and Reliance First Capital in mind for sure.

 
 

Greg G. - NC

I did a refinance with Reliance First Capital. Overall, the service and communication throughout the process was really good. My primary POC was Toi Meade and she was GREAT to work with. She did a great job of keeping me informed and provide explanations when needed. Would definitely work with Toi again!

 
 

Marcus W. - NC

Toi Meade is Amazing! We are so glad we used her for the mortgage on our new house! Toi Meade was our Loan Officer She went above and beyond with every detail of the loan process. I have friends that were buying a house at the same time and they couldn’t believe how smoothly our mortgage loan was going. Every day they had a different issue and could never reach their loan officer and were promised certain things and their loan officer never came through. Toi promised things and usually not only came through, she came through with something even better each time! That is usually unheard of in today’s real estate market! We are in our home now thanks to Toi and will be referring her to as many people as possible! Our friends are actually kind of jealous that they went with a loan officer their realtor suggested for them. They said it was the biggest mistake ever. I’m glad we didn’t make that mistake! Our realtor tried to set us up with a loan officer he uses but I’m sure the transaction would not have went so smoothly. Toi is amazing and if you use her for any of your mortgage needs we guarantee you won’t be sorry! She made sure our loan was still going smoothly even on vacation! She called us during her vacation and would answer any calls any time of the day on her vacation as well. That’s hard to find and greatly appreciated!

 
 

Chasity H. - NC

Toi Meade was my Loan Officer. She went above and beyond with every detail of the loan process. I have friends that were buying a house at the same time and they couldn’t believe how smoothly our mortgage loan was going. Every day they had a different issue and could never reach their loan officer and were promised certain things and their loan officer never came through. Toi promised things and usually not only came through, she came through with something even better each time! That is usually unheard of in today’s real estate market! We are in our home now thanks to Toi and will be referring her to as many people as possible! Our friends are actually kind of jealous that they went with a loan officer their realtor suggested for them. They said it was the biggest mistake ever. I’m glad we didn’t make that mistake! Our realtor tried to set us up with a loan officer he uses but I’m sure the transaction would not have went so smoothly. Toi is amazing and if you use her for any of your mortgage needs we guarantee you won’t be sorry! She made sure our loan was still going smoothly even on vacation! She called us during her vacation and would answer any calls any time of the day on her vacation as well. That’s hard to find and greatly appreciated!

 
 

Melvin H. - GA

My experience with Reliance First Capital, LLC was nothing less than amazing! Toi Meade, my loan officer became family over the time in acquiring the loan. She took her time with us, explained everything (no matter how many times we asked) and made sure we were updated regularly without requesting. She was professional and available at all times and made sure we were comfortable with our purchase! I would definitely recommend her services for anyone in need of a loan officer. She is the best and I am forever grateful we chose to finance our new home through her!!

 
 

Jimmy D. - NC

I can not thank your firm and especially my banker Toi Meade for helping me. I know I was not the easiest person to deal with and it took me longer than expected to gather my documents for my VA loan but you stuck with me and I can not thank you enough. Toi was there for me from start to finish and I am forever thankful.

 
 

Aneatha H. - NC

Toi Meade and her manager were top notch!!! Great asset to the company.

 
 

Kathleen M. - PA

Tim made the process very fast and easy Tim explained every thing and made it easy to understand.

 
 

Debra K. - NY

Vanessa was exceptional, she was very patient with us and very thorough we loved working with her!

 
 

Irma H. - FL

Victoria White was beyond exceptional. She was very professional and a pleasure to work with to meet our financial goals. I would gladly work with her again, but I hope that would not be necessary.

 
 

Shonna R. - TX

The process was easy and I was provided with all of the information. Wade listened, answered ALL my questions, and kept me informed through the process. The refinance option seemed intimidating so this was the first time I had ever refinanced. Wade made the process very easy. It was a good experience and happened much faster than I expected.

 
 

Tanya A. - OH

Great job!

 
 

Valencia S. - OH

Yana and Brooke were incredible.

 
 

Tanya A. - OH

Yana- thank you. Thank you for your patience. Thank you for your knowledge. Thank you for your honestly. Thank you for your hard work. I’m emotional as I type this letter. You help me reach my goal. I appreciate you being patient with me on my stressful days but even more so you pushed me to get things done. I HAVE AND WILL REFER YOU FOR THE REST OF MY LIFE!!!

 
 

Zondie P. - NC

Leslie was very caring and professional with how she walked us through the entire loan process..

 
 

John P. - NC

My wife and I enjoyed working with Reliance and Ms. Leslie Nicholas. I am a disabled vet and sometimes I don't always understand the things that I am asked for. Ms. Leslie always took her time and explained over as many times as it took for me to understand and get it. She always kept in close contact with us through phone calls, emails, and text messages until we had completed the very last process. I have recommended her to others and they were happy with her services too.

 
 

Michael O. - VA

Leslie was great. I got the rate I was promised. She guided me through every step and was patient with my lack of computer skills.

 
 

James S. - AL

If you are interested in applying for any type loan with Reliance First Capital you should do yourself a favor by requesting Leslie Nicholas to handle your application. She will provide you with step by step procedures in providing any needed information (documents) required for your loan application and guide you step by step through the entire process. She will stay in touch from beginning to end and keep you very informed throughout the entire procedure. She handles your application very professionally and knows what she’s talking about. I cannot say enough good things about the way she helped and handled my refinance.

 
 

Shelma R. - AL

Leslie was very helpful and professional. Leslie worked to get me what I needed, she stayed on top of everything and kept me informed throughout the process.

 
 

Johnny R. - AL

The person you want to help you with your Refinance process is Leslie Nicolas, she is the best, Leslie will explain every step in the process, she will work to get you the lowest rate possible. This is the second refinance we did with Reliance and Leslie Nicolas helped us both times...great service!

 
 

Deborah L. - TN

We worked with Leslie Nicolas on our refinance, and we would recommend her. She helped us get through the mounds of paperwork, got us a great rate, and was in constant contact with us to let us know what was going on and what our next step was. She gave us options and suggestions.

 
 

Kevin G. - NC

Leslie couldn't have been more professional. This is the second time she's helped my wife and me bettering our mortgage. She was available when I needed. She laid out several options to ensure we got what we felt work for us best. We appreciated her so much, we asked her to help our son. She showed him the same professionalism she showed us. I couldn't ask for anything more.

 
 

Patrick G. - CA

Reliance helped my parents refinance their home so I decided to give them a try myself. They lowered my interest rates greatly and Leslie Nicolas helped me get everything done very quickly and effortlessly. Strongly recommend!

 
 

Kerry H. - VA

Lesley was with us every step of the process. she was professional, pleasant and keep us apprised of any possible delays... exceeded our expectations in all areas

 
 

Triva S. - NC

Lesley went above and beyond by walking me through the process and being thorough, consistent, and transparent regarding the process. Amanda provide excellent customer service regarding assisting the Mortgage Analyst in the process and communicating with coborrower regarding loan. Alexandra went above and beyond processing the requested documents in a timely manner and helping to assist me in the loan process

 
 

Kristin C. - NY

I've been a homeowner for 36 years and have never had such an easy mortgage experience. My mortgage analyst, Mike Attanasio was knowledgeable, friendly, and quick with addressing our questions and concerns. With the help of him and the rest of their awesome staff, my wife and I got to the closing table faster than we could have ever imagined. Now we're enjoying our extremely low rate. I would definitely recommend Reliance First Capital to anyone looking for a mortgage.

 
 

Tom C. - NY

Excellent experience. I've been a homeowner for 36 years and have never had such an easy mortgage experience. My mortgage analyst, Mike Attanasio was knowledgeable, friendly, and quick with addressing our questions and concerns. With the help of him and the rest of the amazing staff, my wife and I got to the closing table faster than we could have ever imagined. Now we're enjoying our extremely low rate. I would definitely recommend Reliance First Capital to anyone looking for a mortgage.

 
 

Tom C. - NY

Excellent Experience. I've been a homeowner for 36 years and have never had such an easy mortgage experience. My mortgage analyst, Mike Attanasio was knowledgeable, friendly, and quick with addressing our questions and concerns. With the help of him and the rest of their awesome staff, my wife and I got to the closing table faster than we could have ever imagined. Now we're enjoying our extremely low rate. I would definitely recommend Reliance First Capital to anyone looking for a mortgage.

 
 

Canh P. - NJ

I had the pleasure of working with Michael Attanasio and it was a wonderful experience. He was an excellent advisor and helped me work through the refinancing process. He treats his clients as though they’re family and I have nothing but good words to share about my experience with him and the company.

 
 

Jonathan A. - CA

This was an easy price Michael Attanasio made it pleasant he was always up front and answered all my questions quick with the follow up and just an over all great experience I recommend him to a bunch of my friends and family they all used him and loved him.

 
 

Jon A. - NY

This was an easy price michael Attanasio made it pleasant he was always up front and answered all my questions quick with the follow up and just an over all great experience I recommend him to a bunch of my friends and family they all used him and loved him

 
 

J. A. - NY

This was an easy price michael Attanasio made it pleasant he was always up front and answered all my questions quick with the follow up and just an over all great experience I recommend him to a bunch of my friends and family they all used him and loved him.

 
 

Jonathan A. - NY

Amazing. This was an easy price michael Attanasio made it pleasant he was always up front and answered all my questions quick with the follow up and just an over all great experience I recommend him to a bunch of my friends and family they all used him and loved him.

 
 

Jared S. - NY

First time refinancing. Mike Attanasio from Reliance helped me through the whole process and made it real easy. A real pleasure to work with.

 
 

Delmas C. - NY

Matt, attentive and worked with me.

 
 

Elaine W. - MD

Mary is a hard working individual who goes well beyond to help her clients needs. Example when trying to get a year of payment history in one day that I could not get with Caliber. She is a total asset to the Company and would work well in any position. She puts her clients first.

 
 

Larry G. - VA

Mary assisted with our refinance and provided excellent service throughout the process. Mary was an exceptional agent and a credit to your Reliance First Capital.

 
 

Geraldina S. - NY

I wanted to commend you for having a valuable person on your team. Mary Connolly is one who goes above and beyond. She is a smart, people person and once you talk to her - you want to use your company. I have never met her in person but I feel after 2 loans like I know her forever.

 
 

Geri S. - NY

This was an EXCELLENT experience! The entire process was a bit more work then I imagined due to the moratorium but Mary C. was amazing. If you need a loan no doubt hands down- this is the best company I have ever dealt with and Mary C.- you are a hard worker always working. If I ever need to refinance one of my properties or if anyone I know needs a mortgage this is the company to go with and if you are lucky enough to get Mary C. you will know what I mean.

 
 

Alita F. - LA

Both Michael Schaut and Melissa were professional, knowledgeable, courteous, informative, helpful and available throughout my entire loan process.

 
 

Diana V. - NY

Marissa Longo took the time to explain everything to me and I am so appreciative. Finance / Loans are not my area of expertise and I appreciated the fact that she explained everything in "english" and did not look horrified when I said I didn't understand a term.

 
 

Gary U. - TN

Melody Joy Russell, always pleasant and made things understandable. A pleasure to work with.

 
 

Robert T. - NJ

Mary was ACES. Mary was a pleasure to deal with. She would listen to our needs then provide us and walk through the options. Mary was kind, courteous, and a joy to deal with. Throughout the whole process she kept us informed and up to date. The communication process was STELLAR. We highly recommend her for your finance or re-finance needs!!!!!!

 
 

Chris C. - NY

Mary is great!! Working with Mary is a pleasure. She is knowledgeable and responsive. She made the loan process easy and was with us every step of the way. Thank you for your help.

 
 

Gary B. - MA

Professional at every level. Mary is very knowledgeable about her business and was a pleasure to work with. Mary follows thru with every detail and insures her customers understand the process. I would definitely recommend Mary to anyone looking for a home loan or to re-finance.

 
 

Elaine K. - PA

Mary Sozemenu Spinelli; communication was amazing; not only was there response within 24 hours as asked above, but usually much sooner, and with an email, text and phone call to cover all communication modes. There was always a personal and caring manner about Mary, and she remembered and commented on things about family and personal things that may have been mentioned as we spoke, she was always very upbeat and encouraging and found a plan that really fit our needs and where we are in life.

 
 

Kathy V. - PA

Mary was super patient. Mary was very helpful and gave me 3 different proposals All were extremely attractive and suited to my particular situation. I appreciate the time and effort that she took in my preparation. I especially appreciated the time she allowed for me to think this through.

 
 

Rose O. - MA

Good experience. The process with Mary was easy and less anxious. Mary helped reduce my reliance anxiety by explaining the processes to me. she took my calls and responded immediately to my questions and concerns.

 
 

Mary T. - GA

I randomly contacted Miles about my refinance. Told him what I was hoping to accomplish and he made it happen when no one else could or tried! Give Miles a raise, Miles is awesome!

 
 

Bert W. - KY

Matthew managed the entire process.

 
 

Jerry D. - GA

Myriam Taylor, she was with me every step of way, she kept me informed all the way she's VERY NICE AND RESPECTFUL(GREAT)!

 
 

Nona N. - GA

This was the easiest refi we have been through. Everyone was very professional in this transaction. thank you for your help. Don't know anyone right now, but we will be more than glad to pass your card to anyone that we find that needs financial help.

 
 

Celeste B. - PA

Keep Najeeb, he's very good, very courteous, and very professional. Thank you so much for allowing me to have him as my Mortgage Analyst. Very courteous and well mannered.

 
 

Lily M. - TX

Natasia Washington was excellent. She made this loan happen for us. Best rep that I have ever worked with.

 
 

Lily M. - TX

Natasia Washington was excellent. She made this loan happen for us. Best rep that I have ever worked with.

 
 

Craig D. - NY

Such a great experience! We had such a great experience working with Patrick! He helped us to understand every aspect of our refinance and put our minds at ease whenever we had concerns. He always responded quickly to any calls and emails we sent and we are extremely grateful for his patience. We would highly recommend Patrick to anyone going through this process.

 
 

Philip G. - NY

Give Patrick Lee Germovsek a promotion. Awesome service and very easy process! Thank you Patrick.

 
 

Nathaniel F> - NC

Linda was persistent and diligent with finding an option that worked for me despite the difficulties. Michelle was very good with assisting me with documents as well. Very helpful.

 
 

Eduardo S. - VA

Phil is incredible at what he does. After going through this process with him, I do not consider him my loan officer but rather my friend. I hope the company realizes the rare talent they have found with him.

 
 

Pedro R. - OH

Philip Stone, great communication, made the process easy and simple to understand yet was knowledgeable and able to go onto specific details whenever needed.

 
 

Mira L. - NY

Philip Stone was helpful and supportive.

 
 

Rachel W. - TN

I had a wonderful experience last January and this past January refinancing twice with Preston J. Wood. Preston went above and beyond to help me close my loan and we had some hurdles for the first time. This allowed me to consolidate my debts and improve my credit as well as getting a better interest rate. With his great service, determination and professionalism I was able to qualify for an even better loan earlier this year. I really feel like my experience with Reliance First Capital and Preston was top notch! Preston definitely excels in his field and truly cares about helping each and every individual he can! It has been a game changer for me and my family and improved our quality of life!

 
 

Rachel R. - TN

I had a wonderful experience last January and this past January refinancing twice with Preston J. Wood. Preston went above and beyond to help me close my loan and we had some hurdles the first time. This allowed me to consolidate my debts and improve my credit as well as getting a better interest rate. With his great service, determination and professionalism I was able to qualify for an even better loan earlier this year. I really feel like my experience with Reliance First Capital and Preston were top notch! Preston definitely excels in his field and truly cares about helping each and every individual he can! It has been a game changer for me and my family and improved our quality of life!

 
 

J. M. - OH

Preston Wood was great to deal with. He made the refinance process of my home pretty much painless. He was always available if I had questions and called me every day with updates on my loan. He will be the first person I call if I buy a new home! Thank you Preston.

 
 

Christine J. - FL

Ruth Adams makes it so easy!! This is the second time she has helped me through this process. So pleasant, patient and knowledgeable!

 
 

Anna M. - OH

Rachel Andrew is top notch very courteous provided exceptional service. Thanks again.

 
 

Pat C. - MA

My experience with Reliance First Capital was outstanding. Rachel ******** the financial analyst was above and beyond expectations, She was the best, she walked us through the steps and explained everything so it was easy to understand. She explained all our options and made the whole thing a breeze. She was there around the clock if we had any questions and responded right away. I would highly recommend Reliance First Capital and Rachel

 
 

Pat C. - MA

Reliance First Capital is the best company I have ever dealt with for refinancing. But above all Rachel Andrew was excellent and deserves much credit as our mortgage analyst. I had already been through another company and was not too impressed, Rachel made us feel very comfortable and answered all of our questions. She was patient and always available to explain each step of the process. We couldn’t have asked for a better mortgage analyst. I would recommend Reliance and Rachel to any of my friends looking to Mortgage or refinance a home.

 
 

Pat C. - MA

Great experience. Reliance Capital is a great company to deal with. Quick and clean throughout the process. I would highly recommend them. The entire process was as seamless as possible. Rachel was always available and explained every step of the way. She was in constant contact to let us know what was going on. Reliance First Capital is the best company I have ever dealt with for refinancing. But above all Rachel Andrew was excellent and deserves much credit as our mortgage analyst. I had already been through another company and was not too impressed, Rachel made us feel very comfortable and answered all of our questions. She was patient and always available to explain each step of the process. We couldn’t have asked for a better mortgage analyst. I would recommend Reliance and Rachel to any of my friends looking to Mortgage or refinance a home. It was a fantastic experience.

 
 

Stacey L. - VA

Rachel Aul was the first contact with your company. She kept me informed of the process during the refinancing from Day 1. Answered all of my questions and reassured me when I was doubtful of the process. I appreciated her hard work and dedication to get the refinance loan approved at the lowest rate that I qualified for. Many thanks to Rachel Aul!

 
 

Stephen S. - OH

Rachel Aul, our first contact with Reliance First Capital, was amazing and provided beyond exceptional service in understanding our loan requirements! She immersed herself in getting to know us and provided exceptional personal service! She understood our loan needs, befriended us, told us honestly that we could make our refinance happen, guided us timely thru the process until we closed! We were blessed to find such an amazing person for our loan! Rachel was supported by a responsive, caring, and knowledgeable team! Kristen Kane and Jacqueline Massacci should be recognized for their efforts as well!

 
 

Virginia C. - VA

Rachel, I would like to Thank You for all you did during my refinance. There was a company with a better rate, they were pushy and I was not comfortable. You were very professional, knowledgeable, and AWESOME! :-)

 
 

Kelly M. - PA

Amazing experience! Ryan made everything so easy and fast! Everything was explained so well I really learned a ton about the entire process! It was a pleasure speaking with him and working with him! He was so fast to get back to me anytime I had a question! I really appreciate the work he did for me!

 
 

Connie H. - OH

When I am wrong I admit it. I initially thought I had what was a bad experience with loan officer Ryan Kearny. His lack of communication was due to phone system/internet failure. He has since explained the situation and gone above and beyond to rectify and make up for it. Much appreciated.

 
 

Jessica E. - IN

Both Rebecca and Lindsay were very helpful and very attentive to all my questions. Thank you ladies.

 
 

Jessica E. - IN

Great experience all around. The entire process was great, from start to finish. Rebecca knows her stuff, always friendly and courteous. Also, she was very efficient to find what plan was best for me and my situation.

 
 

Cherise C. - NY

Ryan Mulson provided exceptional service. He spent an extraordinary amount of time working with us. He explained the entire process and answered any questions we had along the way. He made a daunting process easy. I would like to acknowledge Ben who streamlined the under writing process. They are truly exceptional.

 
 

Susan A. - NH

Richard, Thanks so much. I have signed all the paperwork. My hand is sore, for sure and certain. I honestly appreciate all that you have done to make this day possible. Thanks again,

 
 

Would like to thank Rose Nalls for her expertise and assistance. She was fantastic throughout the process! - NC

Would like to thank Rose Nalls for her expertise and assistance. She was fantastic throughout the process!

 
 

Jeremiah A. - RI

Regina was Awesome, she did a very good job.

 
 

Wanda R. - RI

Very Positive Experience. The loan process can be very intimidating, but Regina Rupnik was always available to answer all of my questions. Regina also educated me about obtaining good credit and was very patient and supportive during the loan proceedings. I would highly recommend Regina Rupnik and Reliance First Capital.

 
 

Keith S. - TN

I have used Reliance First Capital twice and they have gone above and beyond both times. Regina Rupnik handled all of my refinancing and she was great both times. I highly recommend.

 
 

Kimyana W. - OH

Great Service, Personable and Overall Wonderful Experience. Regina Rupnik is by far thee best person I've encountered dealing with financial goals now and future. Her about me is exactly what you receive. Every detail was covered during our refinancing process that I had minimum questions because she's just that thorough of making sure you know the ends and outs. I appreciate her and look forward to her guidance on my next major financial endeavors. Thank you Regina, you are truly an amazing person and I'm so excited about this next chapter of my life to come.

 
 

Naeem I. - VA

Regan from Reliance First Capital provided exceptional services as Senior Mortgage Analyst. He was very professional, courteous and had comprehensive knowledge of loan details.

 
 

Jonathan G. - NC

Josh deserves a raise- he kept me informed and most everything he told me came to pass - no surprises!!

 
 

Barbara M. - PA

Ryan Sason was exceptional. He explained things very clearly, was very personable and I think he did a fabulous job. In this day and age, it is great to have a company work as hard to do exactly as they said they would do. Extremely happy that I chose Reliance First Capital. Thank you all who have worked on my refinance. And Ryan thank you again for doing such a remarkable job.

 
 

Manni H. - NJ

Ritu and Michele, thank you for your effort and hard work. Enjoy this generous fruit basket with your team. Wishing you the best.

 
 

Laurie M. - MI

My husband and I refinanced our home with reliance. We worked with Ritu Sethi She was amazing from the beginning of the process to closing Ritu was there for us Explaining every aspect of the process answered every question and every phone called Ritu went the extra mile to make sure our refinance was a success I would recommend Reliance.

 
 

Gertude M. - MD

Ritu Sethi is very professional, knowledgeable and concerned about her clients.

 
 

Beatriz V. - NY

Shawn made this process very easy and always kept me informed . He would always be available whenever I had any questions.

 
 

Darrell S. - AR

Steven was great and very knowledgeable. Everything went great. Anytime I hear someone talking about refinancing Reliance First Capital is the one I will suggest!

 
 

Hugo V. - NC

I had a wonderful experience from start to finish, I was also referred by a friend and all my expectations were exceeded. I am excited with my new home and praise you for your exceptional service. Sheranda went above and beyond what I would expect from anyone in the industry (I also originate loans), I am blown away by her work ethic and plan to keep in contact should I have friends and family who need mortgage solutions. Michelle Martincic was excellent and attentive, she kept me in the loop and worked hand-in-hand with me to assure there were no delays with my loan, I am incredibly thankful. Mark was also great.

 
 

Erica H. - NC

Sheranda and Ashley were phenomenal and were the only reason I did not walk away through this trying process and use another lender.

 
 

Edward B. - LA

Sharon Lucas, she had handled a mortgage for us a few years ago. We kept her number, and contacted her. She was great help

 
 

Francisco C. - GA

It was an excellent experience. Stephen is an excellent person he went above and beyond explaining all aspects of the loan process. He provided me with multiple options that will save me money and retire sooner than my current situation. The process was easy and the the agent Stephen Sasso was very capable to deal and help me with all proceedings.

 
 

Richard R. - MI

I was pleasantly surprised to finally receive answers regarding a possible refinance on my home. Stephen contacted me and I was pretty much fed up with these mortgage peddlers. I asked Stephen to just give me the interest rates and monthly payment amounts for a 20 and 15 year mortgage and estimated closing fees. I told him once I have this info I will make a decision whether to move forward with a refi. Stephen gave me the info I needed. I decided not to refinance. However, if I did refinance I would use Stephen.

 
 

Wayne K. - NY

Amazing. We recently contacted Steven Sasso at Reliance to see if he can secure a mortgage for a new house in Connecticut. I have to say that not only was he very quick to respond but he explained everything and anything we wanted to know about the process because we are first time home buyers. Hats off to this guy for doing an amazing job! Top notch customer service and I would 100% recommend him to my friends and family!! Thanks again Steve!

 
 

Carlos N. - FL

My complements to Steven Sasso, his been working very hard for me to refinance my mortgage. Steven Sasso is a very good worker. He took care of my refinance mortgage. A great honest hard worker, he puts his heart on the job. Steve deserves more than a compliment. thank you Steve for all your hard work. from a grateful costumer.

 
 

Deborah L. - NY

Sash Thakkar, very informative, gave great advice. Sash walked us through the whole way, very easy. This was the 2nd refi that we did, would refer you to anyone we can.

 
 

Matt G. - SC

Tom, I totally appreciate the countless hours of phone calls, emails, and friendship we created during this tedious process of a refinance. To be able to get me the best and lowest rate although my credit was less than perfect was excellent and speaks volumes of your knowledge, work ethics, and honesty. You are a man of integrity, honesty, and humility. These traits are hard to find in the business world today. I will highly recommend you to all of my friends and family that are looking to either buy a home in my area or do a refinance. It was a pleasure working with a man of integrity, honesty, and humility. You're the best!

 
 

Mike S. - TN

It was a very professional, productive and communicative experience! The entire process was exceptional due to the communication from the loan officer. His expertise, professionalism and concerns of my needs were exemplary.

 
 

Amin S. - TN

Good experience. I was happy to work with him. Got back to me on a timely manner. Questions were answered politely and expeditiously. I recommended him for two of my friends.

 
 

Thomas B. - NC

It was a very good experience. I have been thru many closing and this one was flawless. Taylor was excellent throughout the whole process of the refinance of my home. He is very knowledgeable about all of the documents required, which made my experience more of a pleasure than a headache, which some closing have been, over the years. He stayed in contact with me filling out all of the forms and information that was required. He is a patient man and a pleasure to work with.

 
 

Vivienne F. - NC

With Taylor Curry It was a very good experience I give him 5 stars. Taylor helped expedite the whole mortgage process. I would recommend him to anybody. Very easy to work with.

 
 

Kevin B. - VA

Professionalism at its best. Taylor is on top of his game and I felt he was a great advocate for his customers. All interactions were positive, and communications were timely. He is very knowledgeable and explained the process very well and answered all my questions.

 
 

Reginald B. - AZ

Teddy was exceptional, which is why this is my second time coming back over a period of several years. Teddy is awesome. I might have given up have it not been for his support and caring. He is a major asset of your company so please continue to support him and pay him well enough to retain him.

 
 

Michael B. - OH

Tyler Maglione. Tyler did a great job and was sure to contact me daily to inform me on how the process was going.

 
 

Gregory G. - NC

Toi Meade was EXCEPTIONAL! She was very responsive and provided feedback and explanations to questions I had when needed. Toi was always responsive and went out of her way to provide me status updates. It was a pleasure working with Toi. Toi made this process smooth throughout. Even when the process had moved to the Underwriting team, Toi was responsive in answering my questions and providing updates.

 
 

Richard D. - MD

Vanessa Venus was very responsive and great to work with.

 
 

Roy C. - TN

These are a great group of people to work with, I highly recommend their services.

 
 

Paul C. - LA

William never disappoints! Second experience with our analyst and Reliance First Capital... It does not get any better. My insurance agent reached out to us and let us know how smooth of transitioning companies for coverage, the professionalism, courtesy and knowledge was unlike they've ever experienced! We were so proud to hear this, but we expected no less when dealing with the absolute best we thank all and May God Bless.

 
 

Carolyn V. - NC

William and Michael both were excellent to work with and provided a good solid plan for our needs.

 
 

Richard V. - NC

William Scott Van Wagner Jr and Michael Schaut both provided excellent service and I would hightly recommend them to anyone.

 
 

Ronnie P. - SC

William Scott Van Wagner Jr. returned calls quickly, very professional to deal with.

 
 

Karen M. - OH

York was kind and patient.

 
 

Maksymenko V. - OH

Yana Solomonik is the best mortgage analyst.

 
 

Cynthia H. - OH

Yana Solomonik allowed us to buy our dreamhouse by her quick response.... I started dealing with her on Sunday night and was able to get an offer in the next day. We really appreciate what she did for us. Thank you!!!

 
 

Jerome M. - FL

Kelly was excellent. We would highly recommend her.

 
 

Orvie F. - OH

When we were waiting for the process to unfold Kelly kept up phone contact that made me feel like something more than just a number. She had a true personal approach which I truly appreciated, she kept me informed of what was going on, and what to expect next. She was truly interested in us getting our refinancing. We had great relationship. Kelly turned out to be the ideal person to help not just my husband and me, but I believe she would be the same great help to anyone else who had the fortune to get her.

 
 

Mike B. - OH

Second time using this company, highly recommend using them.

 
 

Cynthia B. - OH

Kelly was very nice and made the process stress free.

 
 

Henry E. - OH

Kayla is very genuine and personable, not what I was expecting. She kept me encourage throughout the loan process, by walking me though each step to make my loan a success. She is very knowledgeable about her job and I appreciate her. Also if I had a question she was unsure of the answer she directed me to her supervisor, whom was very warm and pleasant with me. A very Good team. I do not know if anyone currently, but I will keep Reliance on the Top of my referral list.

 
 

Johnny J. - NY

Kenneth Joseph Watson is very impressive! I will refer family and friends to Mr. Watson at Reliance First Capital.

 
 

Robert C. - NY

Very happy company went above and beyond. Very happy with the service I received from everyone, they were with me the whole time, highly recommend.

 
 

Stuart E. - MA

Lance was like a brother. My experience with Lance was excellent. He was in touch throughout the process and quick to explain any small delays along the way. From the beginning, his friendly ways and his true caring made the re-fi process much smoother and more enjoyable than I ever could have expected.

 
 

Rob D. - NY

Diligent and responsive. My wife and I worked with Lance for our refinance and we were very pleased with the outcome. Lance and his team were able to address all of our concerns and worked as hard as they could to get us the best deal possible. He was also very flexible regarding our personal scheduling needs and helped get the deal closed at the right time for a great rate. He has also been very helpful for any post-closing issues that have cropped up. We couldn't be more pleased with Lance's dedication to his work.

 
 

Andre R. - NJ

Lance was very supportive throughout the process. The closing occurred as expected with no surprises. Thank you Lance.

 
 

Marita H. - FL

The overall experience working with Lance was above average as he showed his willingness to get the job done to my satisfaction. The process was a bit bumpy at times because of my lack of numbers understanding but Lance showed patience in explanation until my comprehension was brought up to speed. He is personable and persistent and therefore made an excellent agent for my uncertainty in the loan process. He kept me informed and was always happy to answer any question I had and he was easily accessible. I would recommend him highly to get anyone through this loan process. Thanks Lance!

 
 

Michael O. - VA

Leslie Nicolas was great. She worked with me every step of the way. I am not very knowledgeable about computers, so she guided me through the steps with patience.

 
 

Gail S. - NJ

Everything was handled perfectly from the very beginning. Lisa podorson was my Mortgage Analyst. I can't say enough wonderful things about her dedication to providing the best service possible. She was friendly and professional and made the entire process a pleasure. Lisa kept in constant contact with me from the moment I began the process. She is truly an asset to Reliance First Capital. I will absolutely recommend Reliance first capital, to my friends and family, and already have, and this is based on my experience dealing with Lisa podorson.

 
 

Susan P. - PA

Michael Attanasio kept me on-task and helped me get through all the paperwork! I don't know anyone at present but if anyone is interested in refinancing in the next few weeks/months, I will definitely refer them to you.

 
 

Marckens P. - NJ

Great experience working with Reliance! Where do I start?!? The team at Reliance were not only great to work with but also very professional. One person I want to highlight is Mike! He was my loan officer and he did everything in his power to get to the closing. He was persistent, great communication and more importantly, gave me his trust. I thank each and every one of them and I wish them the best of luck! Definitely highly recommended!

 
 

Tom L. - CT

Michael Attanasio was patient with me and held my hand every step of the way thru the refinance process. It can get complicated at times but not if you have the right loan agent. Michael explained everything in detail, sometimes twice to me and made sure thru constant contact that I was comfortable each step of the way. In the beginning I was leary of the company but Mike put my mind at ease by providing me with the proper information, licenses, and proof positive that Reliance First Capital was legitimate and a first class organization. I am well pleased with Michael’s service to me in this very important process.

 
 

William O. - MA

The entire procedure was just a great experience. Thank you very much.

 
 

Alexandra M. - NY

Mary was amazing throughout the process and Scott was also very helpful in moving the process along.

 
 

Allan B. - VT

Communication is most important and Mary did exceptionally well in that regard.

 
 

Esther R. - CA

Michael Davis, from start to finish, kept me informed, very professional, honest and courteous throughout process.

 
 

Tracy C. - MI

Matt gave me the best mortgage ever, I love it!

 
 

Patriciah K. - MI

Matt Gertz is amazing. He made me realize how much better my life can be and I know that my life is going to get much better now. Thank you Matt!

 
 

Maureen W. - MD

Marissa was great to work with and made the process easy.

 
 

Alan H. - WY

Marissa Longo was great. She was clear, concise and courteous and guided us through the whole process. She found us a great FHA loan and terms. I couldn't be happier.

 
 

Alan H. - WY

Marissa was great. She was clear, concise and courteous and guided us through the whole process. She found us a great FHA loan and terms. I couldn't be happier.

 
 

Carla M. - NY

Very helpful. Above and beyond customer service.

 
 

Jane I. - WY

Marissa Longo. She was really interested in helping me. She kept me up updated on the process of my loan. She called, faxed me information and always gave me instructions on how to fill out forms. Very professional and friendly.

 
 

Eileen K. - NY

Michael Newton is truly an asset to the company!

 
 

Gale J. - PA

When I bought my new home, I looked for a company with experience. Mary in the New York office was the right person. While processing my loan my husband passed. Mary gave me support. She kept on track for the purchase to happen. She knew that I had a full plate. We closed on time with ease.

 
 

Kristine J. - PA

Mary has closed multiple loans for me. I would recommend!

 
 

Son N. - NC

Melissa did a great job on my loan. Highly recommended.

 
 

Raul C. - NY

It was a good experience.. The entire process was really smooth and fast, good customer service. They return calls quickly and help you out through the process..

 
 

Phuong T. - NY

Job well done! Mary is a very professional and knowledgeable person in what she doing. She is very patient and thoroughly helping a client throughout the process of getting the loan approved. I would recommend her to anyone who needs to get the mortgage loan done.

 
 

Michael Z. - MD

Mary made us feel like a close personal friend! As soon as I hit submit on my loan inquiry my phone began blowing up with calls from various mortgage lenders. We selected Mary out of all the others due to the fact that she put us first before anything else. Mary got to know us on a personal level. She listened and understood our intentions. She offered many options to choose from. She fully explained each option and the positives behind them. She was by our side every step of the way. She put our mind at ease. There was never any pressure on her behalf. She was really looking out for our best interest. In this day and age it's wonderful knowing that there are still people like Mary out there putting the customer first. We highly recommend that you reach out to Mary. You'll be all smiles the day of closing! Team Mary all the way!

 
 

John S. - NY

Mary was great. The best. Even though we did not decide to continue, Mary was very professional and helpful. I would recommend her to anyone looking for a loan officer. She has a wonderful personality and is trustworthy as well as thorough.

 
 

Anthony S. - NC

Miles Taylor was a great guy to work with and I would highly recommend him to other people.

 
 

Clarence E. - PA

Najeeb Johnson worked with us for the second time in 2 years, we financed our house the first time and our rental property the second time. It was a pleasure to work with him both times, very professional and helpful.

 
 

Karlton R. - OH

Ndae was exceptional and kept us well informed as the loan process proceeded.

 
 

Richard S. - RI

The experience was great and went smoothly. Ndae was great throughout the entire process and explained the whole process to our understanding. Great company and experience.

 
 

Richard F. - IN

Very pleased with procedures and results. Thank you.

 
 

Rebecca J. - WA

I worked with Natasia Washington with Reliance, extremely professional, friendly, and organized. Natasia was informative, and attentive she made me feel valued. I recommend that if you are a new buyer or doing a refi, check out Reliance ask for Natasia you will not be disappointed!!

 
 

Deborah O. - VA

Really loved working with Nathan Wilkie at Reliance First Capital, he made the whole loan refinance so easy he was always there ready to answer any questions that we had and if he was busy he always called us back as soon as he could and always made you feel comfortable about the whole process and was never pushy, laid out the options we had and answered any questions we had about the options. He never said you need to do this option just let us know when we asked which option he thought was best and I really appreciated that. Very kind even when I was joking and giving him a hard time. Definitely recommend him if you need a loan. Thank you again Nathan Wilkie.

 
 

Claire D. - PA

Nathan was above and beyond expectations. Will recommend Reliance First Capital whenever possible.

 
 

Paul B. - MS

You don't need improving.

 
 

Helen G. - WY

My hat is off to Lynda as well as Oula, they went above and beyond to help me. Couldn't have done it without their patients with my inexperience.

 
 

Jacquelyn R. - IN

Paul made me feel comfortable with the process and kept my husband and I informed continuously through the process. He made the process very easy and closing was much faster than our first experience with another company. Keep doing what you are doing! =)

 
 

Steven B. - WA

Paul was my loan analyst and it was like having a friend handle your affairs. He is very good at his job, thoroughly knowledgeable and guided me through the process with ease.

 
 

Jesse M. - OH

Paul was exceptional throughout the entire process. He was responsive, knowledgeable and genuinely cared about assisting me.

 
 

Doug M. - PA

The Best Experience in the World. My loan was very unique and unusual! Patrick took the time and patience to walk me through each step one morsel at a time. This was all new to me, so understanding terms and documents was a great challenge! But with Patrick's assistance, he made everything clear. I suggest that everyone should use him and Reliance!

 
 

Deb B. - OH

I have never had the experience with refinancing as I did with Reliance First Capital. I filled out a few questions about refinancing and several companies starting calling. I ignored several of the calls but decided to answer. I am so glad I answered the call I did. I spoke with Preston John Wood he is fantastic he made the refinancing of my home so simply and extremely helpful. Preston John Wood never once acted like he was annoyed or tried to hurry me off phone as I had several questions to ask. Preston John Wood was very informative and knowledgeable with all my questions. I have told several of my friends about my great experience with Reliance First Capital but I would have to say Preston John Wood is the reason I went with this company.

 
 

Beverly I. - CA

We discovered our Loan Officer Rachel Andrew at Reliance First Capital through LendingTree.com and am so thrilled we did. Rachel has made our refinance experience stress free and extremely smooth. She was very thorough and prompt with any questions or concerns we had and even took time to explain how to do things on the website and reviewing documents. Rachel is very courteous, empathetic, personable and patient. We look forward to her being our loan officer for years to come. After dealing with some shady lending officers with other companies, it was a breath of fresh air having Rachel Andrew in our corner.

 
 

Beverly I. - VA

We discovered our Loan Officer Rachel Andrew at Reliance First Capital through Len********.com and am so thrilled we did. Rachel has made our refinance experience stress free and extremely smooth. She was very thorough and prompt with any questions or concerns we had and even took time to explain how to do things on the website and reviewing documents. Rachel is very courteous, empathetic, personable and patient. We look forward to her being our loan officer for years to come. It was a breath of fresh air having Rachel Andrew in our corner.

 
 

Sherril B. - PA

Rachel was with me in every detail, and even helped me work my printer!! Hire more folks like Rachel!

 
 

Jason I. - VA

We discovered our Loan Officer Rachel at Reliance First Capital through *************** and am so thrilled we did. Rachel has made our refinance experience stress free and extremely smooth. She was very thorough and prompt with any questions or concerns we had and even took time to explain how to do things on the website and reviewing documents. Rachel is very courteous, empathetic, personable and patient. We look forward to her being our loan officer for years to come. After dealing with some shady lending officers with other companies, it was a breath of fresh air having Rachel in our corner.

 
 

Arthur H. - NY

I'm not sure how we found each other but I am so grateful that we did. Richard thank you and the team at First Reliance for the refi gift that was given to me. As a spiritual being many thanks were given above. Because I continue to be blessed. Bless you and your team!

 
 

Susan A. - NH

Richard, Thanks so much. I have signed all the paperwork. My hand is sore, for sure and certain. I honestly appreciate all that you have done to make this day possible. Thanks again.

 
 

Susan A. - NH

Richard was fantastic and understanding of my issues and concerns, I am completely satisfied. I am extremely pleased with all of my interactions with Reliance First Capital.

 
 

Charles B. - NC

The loan was processed with excellent and no problems they work with me through the whole process I was very pleased with everything. Roman did an excellent job.

 
 

Diane M. - OH

Would highly recommend Reliance if your looking for a mortgage or refinancing. Yes there was a mountain of paperwork but that unfortunately is part of the process. Regina was super helpful, responded quickly and always able to answer my questions!

 
 

Jacqueline M. - VA

Regina Rupnik just me informed every step during this process.

 
 

Steven M. - SC

Regan was on point with everything, I could not be happier with the service I received from your company and Regan. Everything was perfect.

 
 

Jessica D. - TN

Regan was absolutely wonderful. He kept my husband and I informed throughout this process. He was always pleasant and made sure we understood every step of the process. I am so grateful he was the one chosen to assist us. Mr. Rutledge is truly an asset to your company!

 
 

Elizabeth S. - SC

Regan went above and beyond what we would expect. Excellent asset for your company.

 
 

David B. - TN

Regan was the most professional I've worked with. He was a very good listener and friendly. Would recommend always! Thanks Regan

 
 

Ronald J. - NC

Thank you all for the opportunity to have some financial freedom from leaning on credit cards in times of trouble.

 
 

Gregory J. - NC

Ryan was fabulous to work with and we feel went out of his way to help us get a loan that would truly benefit us. Outstanding service and professionalism! Excellent team of associates to work with!

 
 

Paul H. - NY

Excellent work and help.

 
 

Carmelina H. - NY

Excellent experience with Ritu!

 
 

Virginia F. - GA

It was a great experience. It was an honor to work with Ritu. She made it a smooth process, walking us through each section with confidence and understanding. She was honest, intelligent, informative and caring! She is a Valuable asset to her employer! Because of the great employee’s hard work that we worked with it made it a pleasant refinance. They have been there for us through the whole process. Thank you Reliance.

 
 

Bobbie J. - MD

Ritu is an excellent Mortgage Analyst.

 
 

Bobbie J. - MD

It was a great experience. Ritu was a great person to work with. She was fast at work. She was always able to reach or she would call you right back. She got me an excellent rate and is on top of the entire process. She is a really hard worker and I would recommend her to anyone who is looking to refinance. She has great work ethics and is an all-around great person to talk to. Thank you for your excellent work.

 
 

Mark F. - MI

Allen Pesci....the only reason I took the time to talk to him was because he convinced me he may have a program that would fit our needs. And he did.

 
 

Sheila W. - GA

Ritu was outstanding. She had the patience of Job she was kind showed empathy and held my hand through it all. She really made the whole process less painful and stressful. She did her job with a smile. I really appreciated her and so should Reliance first capital. I plan to refer all my family and friends to reliance First Capital through RItu Sethi.

 
 

Sheila W. - GA

It was easy and a great experience! Ritu provided outstanding service she made my experience easy less painful. She was patient, understanding, kind, helpful, very informative, and she had empathy. She listened and by doing so she helped me make the right choice for life. And one more thing anytime she told me she would call me back and I can call her anytime she stood by her word. She’s the best all my referrals go to Ritu Sethi.

 
 

Janet C. - MI

Thank you so much for all your assistance in securing our loan. It was only possible because of your timely responses to what the next step was going to be and when to expect it. Without your help this would never had been possible. I appreciate you and all your efforts to help me secure this loan. You went above and beyond what most people would have done. It was not easy because of my husband's interference as a result of his mental health issues. I have made my first payment and signed up for monthly deductions on my account starting in February. Thanks again Ritu!

 
 

Stephen N. - OH

Sean did a great job.

 
 

Jennifer n. - OH

Would highly recommend you.

 
 

Connie M. - CO

It was Fast, Quick, and a good experience.

 
 

Frances C. - NY

Shawn Deffner was extremely helpful and courteous (even with all of my constant questions!)

 
 

David C. - MD

Sheila Dennis was very informative and efficient.

 
 

Larry J. - TN

Currently working with Sheila Dennis, she’s awesome - We’ve ran into a few small obstacles and she’s worked /working hard to overcome them... looking to refinance she’s definitely a hard worker that will put your best interest up front.

 
 

Charlie W. - KY

Samantha was very professional, kept me updated on everything thru the process.

 
 

Glen T. - WA

Samantha - Truly a breath of fresh air when it comes to customer service. She is truly an asset to your organization.

 
 

Ranata P. - CT

Stephen was very professional and knowledgeable about every step of the processing of this loan. The process from applying for the loan to actual closing was not too long, all my questions were answered right away, Stephen was above my expectations in all the fields.

 
 

Renata P. - CT

Great experience. Stephen Sasso was my loan officer. He was great, he was with me on daily basis from the day I apply for the loan till closing day. Answer all my questions, very patient with me I and very helpful. Thank You Stephen Sasso.

 
 

Renata P. - CT

I had very good experience working with Stephen Sasso. The entire process was professional and pretty easy at the same time. Process didn’t take much time, all my questions answered within a minutes. Very satisfied with Steven as my loan officer.

 
 

Carlos Y. S. - GA

It was a pleasant experience, easy and fast. Mr. Stephen was very professional and friendly, he offered us different options according to our needs, and he was very patient in explaining the advantages of each one of them. In just three weeks we closed the refinancing. We had dealt with other companies, but Mr. Sasso was the factor that made us decide on Reliance First Capital.

 
 

Carlos P. - GA

Mr. Sasso was friendly, helpful, and efficient. English is my second language and Mr. Sasso was very careful to make sure he understood my Goals. He offered me many options and he took time to make sure I understood what those options were. He was very detailed in explaining the advantages of each option. I already recommended him to a friend of mine and he already called me to tell me he is very happy with the service. I reached out to multiple companies and Mr. Sasso’s customer service was the deciding factor.

 
 

Frank C. - GA

I recommend Stephen Sasso to everyone. Stephen sasso went above and beyond explaining all aspects of the loan process. He provided me with multiple options that will save me money and retire sooner than my current situation. Even though I need to wait a couple months I will be proceeding with Reliance First Capital because of the hard work and time and effort Stephen has provided. He made everything easy to understand and was very patient with me. I would gladly refer him to friends and family. Thanks so much.

 
 

David K. - NY

Shashin Thakkar. Sash went out of his way to keep me updated on everything and he was extremely professional and diligent. The entire process was very easy and professional.

 
 

Linda B. - KY

Thomas is great to work with.

 
 

John S. - AR

Thomas Berry was professional, personable, and simply on top of the entire process.

 
 

April E. - SC

Thomas went above and beyond providing prompt and friendly service.

 
 

James H. - TN

Tom was quick to return our phone calls to answer our questions, made sure we understood all paperwork and the loan process. He made sure everything was done in a timely manner so that we closed quickly. He did truly provide exceptional service. Thank you so much Tom.

 
 

Mike H. - IN

Best of three offers. Wish I’d started here. By the time I contacted Thomas Cannarozzo at Reliance I was frustrated with two previous attempts to refinance. Thomas calmed me, found out what I wanted and set me up with a loan I didn’t even know was available. Extraordinary difference in the way I was treated here.

 
 

Karen R. - SC

I'm writing to let you know that my relationship with Thomas Cannarozzo as my Mortgage Analyst was exceptional in every way. The procedure was handled with professionalism in the extreme. He provided all the necessary information, helped with getting the pertinent documentation and essentially helped me complete all the steps necessary. The process resulted in my receiving the exact mortgage instrument I was looking for. I have made recommendations to friends as to his outstanding performance for Reliance First Capital. Thank you Tom, for all your help and guidance throughout this otherwise difficult process.

 
 

Farah D. - PA

Mathieu Chase was my Analysis since the end of July. I couldn't ask for a better person. He understood my needs and concerns. He was always available to answer any questions that I had politely and straight forward. I Thank him so much for helping me in my time of need.

 
 

Donald K. - TN

Thomas worked with us during the entire process, diligent, friendly, felt like he was our advocate... excellent!

 
 

Henry W. - GA

Matthew was professional, patient, courteous and went above and beyond his duty. It was a real pleasure working with him. The service was great.

 
 

Delsandra W. - GA

I can't think of any way you can improve excellent and professional service. Thomas went above and beyond the call of duty to help us get more than what we expected. Excellent, professional, courteous, and thoughtful service. It was truly a pleasant experience.

 
 

Thomas B. - NC

Taylor Curry did a great job. What else can be said? Taylor, keep up the good work. I don't know of anyone at this time. Should I come in contact with anyone looking to buy or refinancing a home, I will refer them to Taylor.

 
 

Roozbeh B. - VA

Taylor Curry provided the best interactions I could hope for and more! He far exceeded my expectations with professionalism, knowledge, promptness and customer advocacy during the whole process for refinancing my two properties. He will be my go-to person for any subsequent financing needs.

 
 

Mhoire W. - GA

Tyler was knowledgeable, professional, courteous AND patient!

 
 

Michael L. - FL

We have worked closely with Toi Meade for many years and she is quite honestly the primary reason we turn to Reliance First Capital for all of our real estate needs. Toi is courteous, knowledgeable and answers all questions promptly and accurately. Working with her is a breath of fresh air and I always look forward to our next conversation. She's professional, straightforward and honest. She's always enthusiastic, energetic and positive. She's a tremendous asset to your organization and I will continue to recommend her to anyone interested in your services.

 
 

Amy H. - MD

Toi always took the time to explain things clearly and made sure all my questions and concerns were addressed.

 
 

Irene D. - FL

Toi is extremely helpful and responsive-love working with her. We'll continue to bring our business to Reliance because of her level of professionalism.

 
 

Jennifer G. - NC

Toi was superb! She held my hand throughout the entire process. As a first-time homebuyer, that level of service was priceless

 
 

George P. - OH

Everything was good! Vince Gentile who took us through the entire experience.

 
 

Sharon C. - NY

Vanessa and Nicholas provided excellent service. We were very happy with Vanessa and Nicholas.

 
 

Hillary K. - TX

Bill was a God-send. Prior to reaching out to him another lender had informed us that a refinance was impossible. Bill was warm and very knowledgeable and clearly explained all of our options for refinancing and each step of the process. He was in constant communication with us throughout the process and we felt like he genuinely cared about us meeting our financial goals and needs.

 
 

Eric W. - NY

William Collins was amazing!

 
 

Garlon C. - MS

It was a really good experience. The process was easy and Mr. Wade Riley was always on top of the process. This is my third time to work with Mr. Riley.

 
 

Wilmine J. - FL

The whole team work patiently and diligently to help me meet each challenge and kept me informed every step of the way.

 
 

Oleksandr A. - OH

Best Mortgage Company ever!

 
 

Susan N. - OH

Yana was very professional and was always available to answer my questions and concerns. To me she is a book of knowledge when it comes to home loans. We were so blessed to have her. Thank you for having an associate with such knowledge.

 
 

Gregory S. - OH

I just completed another transaction with the always efficient Yana Solomonik. Yana is the consummate professional, and has never disappointed on any of our numerous transactions. Yana gets the job done, period!! Thanks again.

 
 

Anne C. - PA

This is the 2nd time I refinanced with Yana Solomonik and her team. I am very pleased with them and highly recommend them.

 
 

John M. - NJ

Fantastic experience so easy and profession to work with. After dealing with a Major Nationwide Mortgage company for almost 6 months and the paperwork requests never stopped coming I tried Brandon and as promised ;a bit over 5 weeks later we are closing on the re fi with better rates and terms Can't say enough about how Great he was to work with.

 
 

Robin G. - OH

Bridget kept us updated on everything.

 
 

Adebiyi O. - GA

Bridget was a wonderful friend and support in my home buying journey. She is clearly very knowledgeable about the process and was always reviewing details regarding my loan needs that I didn't even think process for myself. She never put pressure on me to go with her loan option, in fact at one point she advised that I may have found a better loan option for outside of Reliance’s. I ended up opting for the loan with Reliance because I found Bridget to be trustworthy, intelligent, and someone that deeply cared about my personal comfort and satisfaction with not just the process but the final loan outcome. Thank you Bridget for all you do and the exemplary service you provided me.

 
 

Justin S. - PA

Christian was wonderful to work with through the whole process!

 
 

Leo S. - TN

Very good job for all who participated.

 
 

Violina T. - NC

Dawn was absolutely professional and perfect. I only can say THANK YOU to you guys and especially to Dawn for executing the process so smoothly.

 
 

Sean M. - NY

The entire process was very easy and quick. They closed very fast and made it easier than the bank did. Donna was very helpful and was very easy to get in touch with when I had a question.

 
 

Thomas S. - NY

Seamless loan process. I was unsure if I was going to make the right decision when applying for a mortgage refinance but after speaking with Donna knew I was on the right track. Her conversation was always on point and pleasant and when what I call "age frustration" began to creep in she coached me through this with the ease of the seasoned loan officer that she is. I have already recommended both her and the loan company to friends of mine. Overall the 5 star rating doesn't come close to my loan experience with Donna, should be at least a 10!! Best Regards, T.E.S.

 
 

Janet M. - NY

Super!! The entire experience was great! Donna was always available to answer any and all questions. Would refer Donna to any friends that are looking to refinance.

 
 

Adam S. - NY

Good experience all around. Eric was patient and great throughout the whole process. I was in a tough spot, trying to refi with some credit issues. Eric and his team at Reliance walked me through a long process of getting my credit where it needed to be to get approved for a refi. Once it was all worked out it was smooth sailing from there. Even with COVID restrictions. I'd recommend Eric and Reliance to anyone needing a mortgage or refi.

 
 

Ernest B. - PA

Erica was excellent determining my needs and offering options.

 
 

Ulysses K. - OH

Erica and Lindsay were great and they kept us informed all the way and explained all. All went well, thank you.

 
 

Ralph D. - NC

It was an Awesome Experience, very educational. I was treated with kindness and respect.. Jeff was watching out for my best interest throughout the whole process, always kept me in the loop.

 
 

Daborah P. - NJ

James was accurate, courteous and extremely knowledgeable and informative as well as professional. He did an excellent job and provided optimal service. All of your staff should be highly commended on their work performance and professionalism.

 
 

Thomas D. - NY

The entire process was very efficient and effective with primary focus on meeting our financial needs. The entire process and dealing with Jim was very professional, helpful, efficient and effective.

 
 

Doris W. - MD

Jeffrey provided exceptional services, he gave me confidence that I could get loan approval. I had previously attempted to get a refinance with Quick and Loans, and Pentagon Federal and both companies were unable to secure a loan. However, Jeffrey worked diligently and was able to qualify me for a FHA loan. I am grateful for the refinance because the majority of my bills are now paid off. I can stop stressing about how and when I can get rid of the bills. I thank Jeffrey for all his hard work and most of all his exceptional experience in getting the loan approved.

 
 

Reginald M. - GA

John was exceptionally helpful and informational. He knew what he was doing, and listened to me as to what I was looking to do. THAT WAS IMPORTANT TO ME!!

 
 

Candace M. - NY

James explained the entire process and was very easy to work with. The whole process went smoothly from beginning to end.

 
 

Ronald B. - AL

John always kept me informed of progress and setback that occurred. Very friendly and helpful throughout process.

 
 

Heath B. - GA

We worked Joe Versiackas and were completely satisfied with the refinance process through Reliance First Capital. We appreciated his assistance throughout the entire process from start to close. His knowledge and expertise made it easy for us and gave us a sense of ease that everything was taken care of during the process. Thank you again for your help and I highly recommend Joe and Reliance First Capital.

 
 

Larry W. - TN

Kristin Gordon, Friendly, Knowledgeable, Responsive, Personable, Informative. Completely professional at all times.

 
 

Raymond L. - CT

I am constantly bombarded with offers to refinance on the internet and my cell phone. I picked up the call from Lance with the intention of telling him off. But, Lance is a guy who is comfortable in his own skin. A straight forward, honest, no BS guy. We hit it off. He asked what I would want, listened and, got it done. We closed today. Can't ask for more than that. I would, and will, recommend Lance.

 
 

Kathleen C. - OH

Lisa Fiorille, she got me the loan where no other company would! The company believed in me and got me refinanced where no other company would.

 
 

Wesley H. - PA

Mason worked with us for months to make this happen. He was professional, great to work with, prompt and kept after it until we got it done.

 
 

Marcia H. - OH

Akim was beyond exceptional leading me through this extremely long process. COVID-19 really put obstacles in our way, he kept us moving in the right direction. He's the absolute best.

 
 

Kevin M. - PA

Alexandra McCray was there for me for the whole process very professional. Thanks again Alexandra for all your help.

 
 

Jennifer B. - PA

Alicia went above and beyond and was there for me every step of the way. All hours of the day and she was a listening ear even with things during the process that she had nothing to do with. I feel that she made this process as easy as she should and kept my stress and anxiety at a minimum. If we ever purchase again, we will come back to work with her!

 
 

Justin K. - PA

Alicia was amazing and made the process very easy to understand and worked with us the entire step of the way. We had looked at and requested estimated on multiple properties and received the information very quickly.

 
 

Michael A. - PA

Alicia she has been working with us since April 2018, so about 2.5 years ? when we would find a specific house we loved and fit our style plus budget we'd contact her and do the preapproval process which happened a few times. She never lost patience with our very particular search. And I’m so happy she is finally getting paid for her services she provided us for that long of a period!!!!!! Thank you!!!!!!

 
 

Stephanie T. - CT

Awesome process. Should send mini calendars with Amanda’s name and number so I can hand them out to people who are looking to do more at there homes..

 
 

Angela R. - PA

First time purchasing a home. Great experience from beginning to end. I would recommend this company to everyone.

 
 

Libbie R. - TX

Amanda has been great. I have worked with her several times now and always the best service and I recommend her to everyone.

 
 

Richard A. - FL

Anthony did everything to help me.

 
 

Vyla B. - WA

Audrey Morrell was exceptional in helping Us get our loan completed in a timely manner and took care of any or all questions anyone had. We will always recommend Audre Morrell to anyone and everyone we know. She is Great.

 
 

Betty P. - PA

Austin did a wonderful job for Erick and I with our refinance.

 
 

Lois M. - OH

My husband and I had a great experience with Reliance First Capital, Austin Clayton worked with us and got us an interest rate that we did not expect, he worked with us and was very professional, I would Highly Recommend Austin Clayton.

 
 

Matthew V. - PA

Everything was perfect. Very smooth process.

 
 

Lori F. - MD

Bradley Goldman is the most professional/knowledgeable/helpful person. I could reach him at any time and if I had to leave a voicemail he called me back immediately. It was a complete pleasure working with him and I will miss our daily interaction.

 
 

Tim K. - MI

Bradley, we both wanted to thank you again for all your help finalizing this mortgage, and especially for going over and above to make sure we were happy with the final outcome. It was greatly appreciated and we would not hesitate to recommend your services to anyone else. Best wishes and many thanks again!!

 
 

Timothy F. - MD

Bradley went above and beyond from day 1 to settlement to get this refi done. He worked with my wife on a daily basis. Bradley is a huge asset to your company. His work ethic is impeccable.

 
 

Zandrea N. - OH

Brad was incredible.

 
 

Carole B. - NY

I was so fortunate to work with Brandon as my loan officer during this pandemic. He was so supportive and patient with me while I juggled other personal situations at the same time. He kept me abreast of what I needed to produce for the closing. There were no surprises! More importantly, we spoke nearly everyday advising me what we needed to expedite the loan through as quickly as possible. Thank you for all your patience and assistance in obtaining this loan!

 
 

Deborah R. - MD

Brandon provided outstanding and exceptional service!!

 
 

Michele M. - ME

Brandon Maximovich was absolutely amazing and very patient with all of my questions and concerns. I was very hesitant to go to Reliance First Capital due to an experience that a friend of mine had. I explained this to Brandon right off the bat and he made sure that my transaction was a very positive experience. This is my third time refinancing and truthfully it has been the easiest refi I have ever done.

 
 

Michele M. - ME

AMAZING experience!!! When I first started to work with Brandon I was a little hesitant for a few reasons that I explained to him. He asked me to please give him a chance to prove that he would be able to work with me in the manner I was expecting. I tend to worry a lot, ask a ton of questions and stress over every detail. I would feel confident to refer Brandon to ANYONE getting a loan. When my son buys his first home Brandon will be the one I suggest he speak with. He walks you through ever single detail of the process. There was not a minute that I felt pressured, that I felt I was bothering him (Even when he had to explain things 3 times!! ) and not a moment that I felt I was being lead astray. Working with Brandon is the very easiest refi I have done!! Call him, you will not be disappointed!!

 
 

Betsy S. - NM

Breanna is awesome. She has helped my family twice since we have been with Reliance first. The first time around we went with her because she returned are calls. At the time we were looking at [another lender] but they never returned calls and respond to emails. During this time we received a letter from Reliance First Capital and Breanna was responsive. We decided to drop [the other lender] and go with you all. She was able to get my VA LOAN approved with a cash out that helped us. Now she was able to streamline our VA to 2.25 saving us more money. She is awesome.

 
 

Gerald S. - MA

Brent is an amazing person. I really enjoyed our time together. he always kept me well informed and made it sound like a friend every time we spoke. He was amazing from the first day till the loan process was completed. he also made me feel like part of his family. It is so difficult in this world to find upbeat, honest people and with Brent I found all of that.

 
 

Melissa M. - OH

Brian Bushi is a very patient, kind, and understanding. He will listen to all of your concerns, and help you come up with the best possible solution. Brian is a go getter and knows how to get things done. We have enjoyed working with him and Alex the loan processor during our home buying process. They made everything so stress free and worked fast to meet deadlines. We highly recommend working with Brian Bushi he will help you and keep you on the fast track to closing! There were only victories and wins working with him, and we were never disappointed! Great job Brian and Alex for being so professional and helpful to us.

 
 

Lisa B. - VA

Brian was very curious and had great customer service skills, very knowledgeable of the different programs and how they work for individuals. He really made the loan process, a smooth and less stressful period.

 
 

Stacy H. - TN

Amazing and fast service. Thanks so much!

 
 

Paul P. - MI

Brian was awesome! Straight forward guy with great knowledge of his job and getting you the best deal he can. The rest of his staff was great as well. Brian is just a great person with a big heart. He did exactly what he explained to me on the very first phone call.

 
 

Georgene P. - PA

Was a good experience. Bridget was super awesome! She was very informative throughout this process every step of the way. Very polite and respectful of all my needs.

 
 

Comfort Q. - NY

Bridget walked us through the entire refinancing process.

 
 

Comfort Q. - NY

It was an excellent experience, from beginning to end. She made the entire process easy and smooth. Her prompt response to our phone calls is second to none.

 
 

Kathleen K. - MA

Any questions we had were answered very quickly. Bridget had the perfect mortgage product for our needs. I would recommend Bridget to any of my family and friends; and will do so if I hear of everyone who needs these services.

 
 

Ralph D. - NY

Bridget did a great job, felt like I was doing business with a friend.

 
 

Apotimu T. - NC

Great experience.

 
 

Richard W. - NC

Outstanding customer service.

 
 

Dwayne O. - NC

Caleb worked long hours and responded quickly to all of my questions.

 
 

Jonathan C. - CA

Carlton prepared my desired loan plan. Michelle helped me gather required documents quickly for underwriting.

 
 

Michael F. - TN

From start to finish, great experience.

 
 

Dama C. - OH

Christina, I hope you are well. I am very grateful for all your effort and making my dream come true. Putting a happy smile on my children's faces has great value for me. Thank you so much. Have a nice day!

 
 

Lamar S. - OH

Christina Santiago was very helpful this was my first time buying a home and she made it very easy for me. All the information I needed and concerns we all just a phone call or email away. She takes a worst-case scenario approach which works out in your favor and costs you less in the end.

 
 

Tyler F. - OH

This was my first home purchase and Christina communicated great throughout the entire process, it really put my mind at ease from start to finish. I would highly recommend.

 
 

Bruce C. - SC

Exceptional process. Christine went beyond her scope of duties. Never enjoyed this process in the past but this one was very easy. I am eternally grateful.

 
 

Jerry S. - CO

The entire process from start to closing was excellent.

 
 

Mary C. - SC

Christine Crutcher took me by the hand and led me through the process. She is truly an asset to this company. I am not impressed easily but feel so after dealing with her. I am truly happy.

 
 

James C. - PA

Chris makes everything easy and understandable. He’s a pleasure to work with because he appreciates your time and schedule.

 
 

Frank R. - AL

Courtney was great through out the whole processes.

 
 

Tadele D. - NC

Courtney is the best ever, God bless. I love it the way she helped me. Thank you again Courtney.

 
 

Tadele D. - NC

Courtney is the best employee I meet during this mortgage from starting to end. She did a super excellent job. God bless Courtney.

 
 

Wade C. - NC

Courtney kept me informed on a daily basis, replied to all my concerns via email/text. Handled every situation with grace and elegance. Perfect problem solver. Definitely thought outside of the box to get me and my family the house we loved! I cannot say anything negative about Courtney... she even talked to Raine and Raine had started to perform better than she started. Courtney was awesome!

 
 

Kevin F. - VA

The process went smoothly despite the fact I live in the "dark ages" with no computer at my home! From the first contact with him Damien answered all my questions and outlined each step of the process without the feeling of being pressured, that is not what I was experiencing from other companies that were contacting me. I felt comfortable going forward with Reliance as a direct result of Damien's approach to personal customer service.

 
 

David A. - AL

Daniel Holmes is outstanding at his job! He was professional and always a pleasure to talk with! We would recommend him to anyone!

 
 

Donna G. - TN

Daniel went above and beyond his job to help me with my loan. He never hesitated to answer anything that I was concerned with. I have already given two referral to Daniel Holmes. I will definitely add more in the future. Thanks again for all your help at Reliance First Capital.

 
 

Rodney M. - TN

Daniel always told me what was going to happen next. He always got back with me when right away when I had a question.

 
 

Roger E. - OH

Daniel did pretty much everything and was great through the whole process.

 
 

Shelley W. - NM

Dan helped me after a very bad experience with another company. He made himself available whenever I needed him.

 
 

Christopher B. - CA

Daniel did a great job!!

 
 

Dieulange F. - NY

I'm speechless, everything was perfect. Keep up the good work.

 
 

James K. - NY

Daniel was extremely helpful, always there to answer my questions and help me with my application. Very happy. My wife and I thank you very much.

 
 

Kathryn D. - NC

Dawn worked with me continually even though it took me almost one year to pull things together. She is a trooper.

 
 

Lisa C. - NC

It was a very smooth process.

 
 

Michael S. - SC

Dawn did an exceptional job.

 
 

Dana B. - AL

Denise did a great job of helping us navigate the whole process and coached us on how to send papers and pictures back and forth. We were luddites and learned a lot about tech.

 
 

James P. - ME

Denise was the most pro-active and attentive loan originator I have ever dealt with in my life and I have bought/sold over 8 properties and refinanced at least that many times. Denise is the best!

 
 

Barbara M. - TN

Derrick Hudson. He called as soon as I completed a form on line. He was kind, a great listener, HONEST, very knowledgeable, GREAT communicator and very trusted. He was sick and couldn't talk but never gave up trying to help. ONLY to find out later....he was really sick during that time. I would and have highly recommended him to family and friends. He is an incredibly valuable asset to your organization. Thanks Derrick for taking such great care of us.

 
 

Brian G. - TX

Derrick was exceptionally professional, courteous, informative and worked up multiple options to find the best loan to fit our needs.

 
 

Jay G. - NC

A Positive Experience. During challenging times it sorts out the good companies from the bad. First Reliance Capital is great to work with for new mortgage and refis. I worked with FRC agent Derrick Hudson and there was never a time when I felt deserted or wondered where I stood in the refi process. I was comfortable sending confidential docs via internet. Times were challenging with Covid-19 stopping the normal business cycle. I would receive phone calls after business hours and if I had questions I could pick up the phone or message at any hour and Derrick was there to help. I highly recommend First Reliance Capital.

 
 

John C. - TX

Derrick is extremely professional, put in lots of effort.

 
 

Nichole H. - TN

Derrick Hudson. The absolute best business person I have dealt with in my life. He was patient, thorough, teaching, fun, knowledgeable, kind, supportive and did I mention patient. What a privilege it was to work with him during this stressful time. We were almost sad it came to an end for we enjoyed our communication with him. Thanks Derrick for keeping us straight with all the paperwork. You are a champ for this company.

 
 

John J. - NY

Donna made the whole experience effortless. A pleasure to work with Donna and her associates. She explained every detail, made it stress free. Can't thank her enough, from start to finish she stayed with us every step of the way.

 
 

Lisa M. - MD

Perfect Patience Person for Deaf/Hard of Hearing People. Overall, Donna has been very patience with me because I am Deaf. Emails and Relay Services for the Deaf were my only communication method with Hearing world. When I don't understand the emails, she took the time to explain to help me understand. She also responded to my emails quickly with so many questions I had for her. I appreciate this about her. If I had to start all over again, I would go to her right away. Thank you for all you do, Donna! :)

 
 

Chester C. - OH

I found that Dylan Bonezzi, a Mortgage Analyst with Reliance First Capital was extremely helpful and very professional in helping me with the refinancing process. I really appreciate him following up with me to make sure that all of the necessary documents were provided to Reliance to ensure that the refinancing process was moving forward in a timely manner. He also was very understanding regarding my job duties and responsibilities having to take a priority at times impacting my ability to respond timely to Reliance's requests. Dylan should be considered a very valuable asset to Reliance since he is always providing guidance and direction to the client ensuring a successful completion of the mortgage process.

 
 

Connie I. - OH

Dylan Bonezzi worked with my wife and me in less than a month ago to refinance our mortgage to a lower rate and draw a portion of the equity to undertake two particular improvement to our home. He provided outstanding service to us. We were able to contact Dylan with questions or concerns at any time, and if he was not immediately available, he called as soon as he was able -- many times, in just a few minutes. He was very knowledgeable of the service offered by Reliance and we felt comfortable with the advice he gave. He made sure we understood the electronic review and signing process. We recommend Dylan to all clients of Reliance. Thank you for the opportunity to review our work with Dylan.

 
 

Adriann B. - NM

Edward was the most reliable and honest support I could ask for. He was helpful and always worked hard to explain things so I could understand them, always shared options and helped me figure out how to make things work for me. I am grateful for his work and support!

 
 

Amritgot M. - MD

Eric was outstanding. It was wonderful had a wonderful experience.

 
 

Indra J. - NY

Excellent service from Eric.

 
 

Robert G. - NY

We were pleased with the whole process.

 
 

William K. - NJ

Island, NY, then buy a house in New Jersey. When we first started shopping for a loan, most banks declined us because we had a low credit score. Eric took the time to go over my credit report to figure out why the score was so low since I was never late in my mortgage and had a very good payment history. Eric, working with the credit department, figured out that there was an error in my report that was causing the low score. He helped me fix the issue and was able to get me the loan. Unfortunately, we had two houses in New Jersey that were ready to close that fell through. Again, Eric and the rest of the team were very helpful in the process. We finally bought our dream home in Somerset, NJ thanks to Eric and the rest of the team at Reliance First Capital. We look forward to working with you in our future financial needs.

 
 

William K. - NJ

Great Experience. Eric was great throughout the entire process. I had difficulty getting a mortgage from many banks and when Eric looked into it, he found that there was an error in my credit report. He helped get it resolved. We went through a few homes that fell through late in the process. Eric was very helpful and explained this happens often. We couldn't be more happier with Eric and the services he provided. We ended up getting our dream home at a very low rate.

 
 

Baldwin P. - PA

Eric was outstanding.

 
 

Karen P. - OH

We appreciated Eric's professionalism, communication and someone who was easy to work with. Give that man a raise!

 
 

Daniela M. - NY

Erick Cifuentes always answered my questions quickly and accurately. Pleasure to work with and was the reason I came back to refinance.

 
 

Lahsen D. - PA

Erick Cifuentes was very helpful and professional and he always their for me when I needed help. I'm Glad I chose Reliance First Capital and I would recommend it to all my friends and family.

 
 

Luis G. - NH

Excellent service.

 
 

Segundo C. - NY

Erick and I always kept in touch and he helped me with PDFs because I didn't know much about it.

 
 

Wilber M. - PA

Erick was a very, very professional and honest person who helped to me every with step in my process. He was working hard using his personal time sometimes to make my process fast, nice, and easy. One exceptional person, I will do business with him again for my next home. Erick gave me his hand, I'm so grateful for whole process and his excellent service. Thank you so much.

 
 

Carl R. - OH

Allen coached us through the process and we were able to close quickly. Easy to do - thank you.

 
 

Robert B. - MS

If you are looking to finance a home and want no hassles and consistent help and communication than Allen Pesci is your man! He was quick to answer any question, email, or concern. Allen is great to work with, friendly and helpful! Highly recommended!

 
 

Clayvon M. - NC

Frederick stayed with us during the entire refinance process. He always gave us a follow up call after each transaction.

 
 

Arthur F. - NJ

I have never went thru a loan process that was this easy before, everything went so smoothly with no issues and am happy to refer your services to everybody.

 
 

David B. - NY

Gary Sabshon.. extremely responsive and helpful.

 
 

Edward G. - NJ

Gary did a great job.

 
 

John K. - NY

Gary was my mortgage analyst and did an outstanding job with my application. I would highly recommend Gary to any potential customer.

 
 

Patricia C. - NY

Gary Sabshon was exceptional, he was extremely thorough and timely in all of his communications and clearly explained every step of the process.

 
 

Rosemary L. - NJ

Everyone who I spoke to was helpful and informative but Gary was very helpful. He kept me updated on everything and always got back to me whenever I had a question. He gave me great advise and made the process very easy. He was friendly and professional and the process went quickly with no issues at all.

 
 

John K. - NY

Genna has been my first contact we spoke often. I never had any questions that weren't answered before I asked them. She is a great asset you're lucky to have her in your organization.

 
 

Rita M. - NH

Great service!

 
 

Fred R. - CA

Just completed a refinance process that took just 2 months. Other lenders told me it would take about 6 months, but Ging-Han Bien at Reliance First Capital tailored and managed our loan in record time. We received a very low interest rate and cash out for home improvements. There were no major issues or problems that Han did not handle promptly. If you are thinking about a home loan or refi call Han at Reliance First Capital.

 
 

Fredereick R. - TN

Han was very professional and knowledgeable. He listen to our needs and tailored a loan that exceed our expectations. Other lender stated it would take 6 months to process due to the Pandemic. Han told us if everything worked out Reliance could have us approved in about 2 months. It's been about just a little over 2 months to approval. He kept us informed during every phase of the process, making it easy to all provide the documentation required for the loan. He set up the electronic, Secure account to transfer documents and enabled electronic Signature make the steps fast and easy. Working with him was like working with your best friend! He was also professional, but he has excellent people skills that are an assess to your customers.

 
 

Bill P. - OH

Gino was very professional and knowledgeable.

 
 

Donald G. - OH

Gino made things clear, almost impossibly responsive. I couldn't be happier with the service. Awesome service, keep it up.

 
 

Jody S. - OH

Gino was always quick to return a call and helpful with any questions that came up... he was professional yet extremely friendly!

 
 

Sharon J. - CO

Thank you Henry. This was the first time I had to handle the entire process and I am in awe that Jerry was able to do it so seamlessly in the past. I appreciate your support and guidance as I worked to fix and improved our credit scores. Couldn’t have done that without your help. We wish you success and good health.

 
 

Janice S. - SC

Jackie did a wonderful job for us! She was very friendly, thorough and professional! We would definitely refer her to someone we know in the future for a mortgage loan!

 
 

William M. - AR

Jackie was great.

 
 

Thomas P. - NY

This was the second time I refinanced with Jim and he has always been patient and very honest, he really helps walk you through the process.

 
 

Ashley S. - PA

Great person helping with our whole process. James was great. He keep in touch though out the process and answered any question we had. A time or two we did get frustrated, but, James was always available to help and explain what was happening. Thank You James for all your help.

 
 

Josh S. - PA

Great communication through out the process. James was able to provide me an excellent rate, had great communication, and kept me informed throughout the process. Took the time to thoroughly review several options with me to determine what was the best fit for my needs. I would recommend him to anyone looking to refinance.

 
 

Katherine F. - NH

James was personable and professional. He was very responsive to my questions, and provided excellent support and explanations throughout the process.

 
 

Kris B. - NH

Great person helping with our whole process. James was great. He keep in touch though out the process and answered any question we had. A time or two we did get frustrated, but, James was always available to help and explain what was happening. Thank You James for all your help.

 
 

Dan R. - NY

Jim offered after his research four different options. We have refinanced other properties and never had options offered before. A pleasure to do business.

 
 

Julia M. - NY

James provided notch service from day 1 and kept updated with the entire process and reworked the figures for us to see all our options and made us feel safe and comfortable with dealing with Reliance First Capital. Also started to recommend him to family and friends and I’m sure he will show them the same service he provided us. Happy it was a smooth process

 
 

Anne H. - PA

Jim was our mortgage officer and was an absolute delight to work with.

 
 

James B. - VA

Jamie was Fantastic as always. I've told many friends about Reliance First Capital how easy it is to work with and how they will work with you in any way to help find the best solution that will work the client.

 
 

Pilar A. - NC

Jaimie did an amazing job with our mortgage refinance. She was very professional and kept us informed every step of the way. We highly recommend her. Thank you Jamie.

 
 

Richard R. - OH

Jamie went above and beyond! She tried so hard to get this loan approved. Came at it from every angle to find something that worked for me.

 
 

Andrew M. - IN

Jared and Lisa did an excellent job helping me through the process. I have spoken to several friends and highly recommended Reliance First Capital for mortgage refinance. Great job, Guys!

 
 

Darman W. - SC

Don't think the process could have been any better.

 
 

Charles W. - AL

Really impressed with the professionalism of every person we dealt with. Very speedy process and Jeff kept us well informed.

 
 

Jaime P. - TX

Jennifer Lutsch answered all our questions quickly and was friendly and genuinely cared.

 
 

Marcus P. - TX

Jennifer Lutsch she responded to questions in minutes not hours or days. She found loan program that worked for us when others could not. She was friendly and personable.

 
 

Edward P. - GA

John did an excellent job of guiding us through what can be a very stressful process. He was going through a stressful family death while all the time looking after our needs. John is a great asset to your organization.

 
 

Cynthia S. - VA

John was absolutely stellar. Had it not been for his professionalism, constant contact, ability to explain things in layman's terms and just genuinely pleasant demeanor, I would not have rated Reliance First Capital as highly as I did. Your success is largely due to individuals like John.

 
 

Steven M. - MI

Everything went very well. I have no complaints at all or suggestions for improvement. It couldn't have been better! Joseph was an excellent mortgage analyst. Our loan closed within three weeks due to his diligence and helpfulness. He was always there and extremely patient with all of our questions and changes to the loan. He always answered our calls, and if we did leave a message, he got back to us promptly. He helped us understand the loan by going over the Loan Estimate with us over the phone, so there were no discrepancies during the closing, which went very smoothly thanks to his diligence. This was without a doubt the smoothest and quickest loan experience we have ever had in our 45 years of owning homes. He gained our trust very quickly due to his knowledge and expertise in the loan process. We closed on our loan in just three weeks which, from our experience, is unheard of! We will definitely refer him to anyone we know that is looking for a loan. We really enjoyed working with Joseph through this process.

 
 

Robert W. - NC

Joseph and Michael went above and beyond keeping me in the loop, and leaving through the entire process. It made it the most painless financing process that I've ever been through.

 
 

Angela K. - KS

My husband and I recently refinanced our home. Our Mortgage Analyst was Joseph Gregory Versiackas. Joe was very professional, responded quickly to any questions, and walked us through the process every step of the way!! He got us a fantastic deal and we are very happy with the outcome!! And, it was handled VERY quickly!! Everyone we encountered throughout the process was wonderful!! We highly recommend Reliance First Capital!!

 
 

Jennifer M. - MA

Joseph was great to work with, very clearly and plainly explained things.

 
 

Richard and Angela K. - KS

Joe kept us posted every step of the way, returning phone calls and emails promptly! He was extremely helpful throughout the process, he came up with exactly what my wife and I were looking for!! Great, quick, and thorough process!! Everything was great!

 
 

Shirlene C. - GA

Our Mortgage Analyst Joseph Versiackas, was excellent, As seniors everything was done virtually do to the virus, and our L.O. helped us with the technology to over come the issues we had. It felt as if we were setting right in front of him. He also introduced as to his manager and our loan processor. My husband and I have owned six homes in five different states and this was by far the best and fastest closing we have ever experienced. Thank you Reliance First Capital for such a professional employee.

 
 

Shirlene C. - GA

My Mortgage Analyst was Joseph Versiackas, Let me just say, that my husband and I have owned six homes in five different states. We no our way around this process but needed help with the technology of todays computer system as we move through this virtual endeavor do to the virus. Mr. Versiackas, was very cordial, helpful and would call to see if we had any questions about any of the documents. He introduced us to our loan processor Jennifer, sorry I didn't note her last name but she was just as helpful and knowledgeable also. Overall our refi was Great!

 
 

Glenn W. - TN

Josh went above and beyond to help me out! Josh was great.

 
 

Linda M. - NC

Joshua was very proficient, courteous, and prompt in every process. Josh always went above and beyond to address any of my concerns and always promptly returned my phone calls even if they were back-to-back meaning I'd call, we talked, I get to ask a question so I call right back and he would either answer or call me right back. Josh always made me feel valued and important. Everyone made me feel very comfortable and secure with the handling of my personal information and processing my loan. Excellent job!

 
 

Vestal S. - NC

Josh Robich was @ #1 Team Member!

 
 

Bennie G. - MS

Everything was great!!

 
 

Brittani T. - FL

Kayla was very professional and educated me the entire way through the process. She was very clear on what she needed and didn’t try to pull anything over my head. She asked me every step of the way if I was okay with proceeding and continued to let me know what to expect. Also I spoke with Carolyn in processing and she was crazy fast at responding. I only had to speak with her one day because every time I emailed, she was ready with a reply. She seemed to be working just for me. Same with Kayla. I can’t imagine I could have gotten better treatment anywhere else.

 
 

Denise G. - NH

Kayla Vicini was excellent at explaining and facilitating the refinancing process.

 
 

Kenneth V. - FL

Kayla was a big help to us and got on any problems that came up quickly. Really appreciated all the help she gave us. She was very knowledgeable in all aspects of the loan.

 
 

Lance S. - MI

Kayla did an exceptional job in supporting our mortgage needs and requirements. Great Job!

 
 

Angela D. - IN

It went off without a problem.

 
 

Gus S. - FL

Every step was well explained and processed. Kelly provided us with excellent service. Knowledgeable and very informative. Will recommend her to my friends.

 
 

Jerry B. - IN

Kelly Harrison went above and beyond to help us with our refinance.

 
 

David A. - MA

Kelly made the process of refinancing our home a great experience, she always did her best to work around my crazy schedule, working in sales and interacting with customers I know the amount of patience it takes to keep a customer satisfied. Kelly kept me well informed throughout the process and always provided a professional, yet warm approach to my concerns and made me feel I was in good hands. Thanks Kelly for your hard work, professionalism and good advice.

 
 

David M. - VA

Kelly was great.

 
 

Kathy C. - NY

It was a pleasure working with Kelly. She took personal interest in our situation and designed the best plan for us. Every time I talked to Kelly it was about us and she made sure we were understood everything. Always easy to reach, always on time for our scheduled calls and always willing to go above and beyond. She is very knowledgeable and patient, took the time to answer most ?silly? questions we had. And always just a phone call away. I recommend her to my friends and neighbors who may want to refinance.

 
 

Melvin J. - NY

Kelly is amazing, knowledgeable, courteous and friendly!

 
 

James G. - NY

Ken was absolutely wonderful to work with. He is responsive, positive, and has allowed us to totally restructure our mortgage needs. Thank you Ken, and Reliance!

 
 

Jennifer G. - NY

Ken was very professional and patient with us throughout the process. Thank you!

 
 

Linda D. - WA

Ken Watson, has been so kind and helped me get the best refi that worked for me. Encouraged me when things slowed down due to so many seeking to refi at the same time.

 
 

William W. - OR

Ken came up with a plan we didn't even think about. It far exceeded what we reached out for. Ken's experience took us to a new level in financing. He and his associates stuck with us and helped overcome the obstacles in the way. (There were quite a few.) Thank you Ken and Merry Christmas to you and your family!

 
 

Greg P. - AR

Kimberly Rutherford was great to work with. Professional, friendly, and knowledgeable.

 
 

Lily F. - TX

Kristen and her supervisor Beth-stayed in touch with me majority of the time and helped bring my closing together.

 
 

Stephen W. - TX

Kristen, Bethany, and Crystal were all able to work with me and calm my concerns.

 
 

Daniel H. - TN

Kyle Deutschmann provided great service and was fantastic to work with throughout the whole process. This is the 3rd loan I've closed with Kyle and I'd highly recommend him to anyone looking for a new mortgage or refinance. Thanks, Kyle!

 
 

Dennis U. - NC

Has been fair and open about policies and procedures. Polite and totally courteous during the process for the refinance procedures. I would recommend Kyle for a consultant, even though he, and myself, was unaware of a state statute which prohibited the transaction before a certain date.

 
 

Julie H. - MN

Kyle was great. Worked with me on a mortgage and then refinanced with me this year. Very knowledgeable and patient. Setting up the paperwork was easy and secure. Process was very smooth! Highly recommend working with Kyle if you are looking for a mortgage or to refinance.

 
 

Leo B. - TN

Kyle was very professional from the very start. He was quick to respond to any questions that might have come up during the process. His responses were always quick and complete. He navigated through the internal process to expedite the closure of the mortgage. I would recommend Kyle without hesitation to friends and relatives looking for original loans or refinancing. The process as a whole was faster and smoother than any of the others that I have experienced.

 
 

Mason J. - TN

Kyle was exceptional. Kyle helped my family buy a home out of state last year and then helped us refinance this year. Customer service is awesome. Very professional and personable. I will be recommending Kyle to everyone I know moving forward.

 
 

William B. - DE

As far as loan officers go, Kyle is by far the most professional and enthusiastic I’ve ever had. I’m 74, so I’ve been thru about 15 or 20 different loans or refi’s, and Kyle is the most communicative and responsive among them. I just now counted almost 75 emails to and from the two of us, all of them explaining very clearly any questions I had, and what’s best is, he’s always on top of email and cell phone. We’ve had maybe 15 phone calls. He’s extremely patient. I’d get replies by email or cell in just seconds or minutes. He’s super helpful and flexible. If you have to send him docs, he’ll take it by pdf or Word or snail mail or jpeg, any format you have. He’s absolutely without hassle. Nowadays HUD and loan underwriters are very demanding and complicated, but Kyle made it easy and seamless. It was fun at times. On a scale of 1 to 10, he’s a 12. If you need someone who is always available and who answers you in minutes instead of days, he’s the best bet you’ll ever get. Recommend him? No question about it.

 
 

Marcellus T. - GA

Lan was very helpful, always gotten back with me and returned every phone call / email. She did a wonderful job in keeping me informed and always looked into the issues that were a concern to me. Everyone on the team were always there to be of any assistance that I needed. Thank you all.

 
 

Silvester B. - GA

Reward your staff and publish for other institutions. I view your process as exceeding the industry standards.

 
 

Anthony P. - FL

Lance was always professional and called and answered my questions 24/7. I referred my sister and he took care of her too!

 
 

Jacqueline R. - NY

Lance Kirschner was my loan representative and he kept me informed of every step and explained. If all of your refinances go like mine, you have the process down pat. Lance was my Mortgage Analyst and from day one he cared about me. He outlined all possibilities in order to save money from my listing mortgage. I never would have thought about possibilities and he went over each of them and I chose what was best for me. He kept in touch with me through the entire process and kept me informed of each step. He cared about me as a customer and as a person. I was nervous and he reassured me. He explained the various processes as they occurred. My refinance was actually quick and easy because Lance personally followed it and kept me informed. He is caring, professional and respectful.

 
 

Jacqueline R. - NY

Although I knew a good refinance would be wise because of the low interest rate, I was not sure about selecting and changing to a company I did not know. I was lucky enough to have Lance Kirshner, the assigned refinance officer from Reliance First Capital. He was competent, knowledgeable and professional and gave me confidence to move forward with the re-finance. Initially, Lance gave me choices as to how I could use the lower interest to save money. . It was great to see the various options. I was able to change from a 20 year to a 15 year mortgage for just a little more each month and actually halved my former interest rate. As my application moved through the system relatively quickly, Lance always kept me informed. He took the time to explain the process and also explain the actual costs that I could expect and what would be returned to me after closing. I felt that I had an honest adviser who had my interests at heart. The closing could have been complicated but all at Reliance First Capital worked together to get it done. I am very comfortable recommending Lance Kirshner and Reliance First Capital.

 
 

Jason W. - CT

It was a very good experience. The process was long but well worth it in the end. Got a great refinance rate and good financial advice.

 
 

Joanne T. - NY

REFINANCE MADE EASY. I was thinking about refinancing to lower the interest rate on my home mortgage. Upon speaking about this in a conversation with family, my sister-in-law mentioned Lance Kirshner from Reliance First Capital. He had helped her and my brother obtain a mortgage in record time. Although I was not in a hurry, I did call Lance first chance I got. What a pleasure it was speaking to him. The process of refinancing was made simple. It was done totally on the phone and through email. I felt like I made a new friend in Lance because he was so approachable and friendly. I would definitely recommend him without hesitation.

 
 

Ron R. - NY

Great experience. Lance made the process totally painless. When an issue came up, he knew exactly what to do and the best, most expeditious way to address it. He maintained regular contact throughout the entire process. His professional demeanor indicated that he was in control the entire time. It never got away from him. This really put my mind at ease.

 
 

Rose M. - NJ

I was very satisfied. Lance was very professional and courteous.

 
 

Spas C. - NY

Quick and Painless! Lance worked very hard to make this process as quick, easy and pinkness for me as possible with options best suited for my needs.

 
 

Andrae C. - TN

LaShonda was engaging, professional and promptly returned our calls. Very informed and that is why we have used her 2x!

 
 

Nancy W. - AL

I have to say that I have never worked with a nicer person than LaShonda Holt. When I had a question, it took only seconds for LaShonda to call or email me. She is so pleasant and an absolute pleasure to work with. I can't thank her enough. She is a jewel!!

 
 

Rene W. - MD

LaShonda Holt provided me with outstanding and exceptional service. She is very professional and knows her business. I'm pleased with her services and look forward to working with her in the future.

 
 

Doreen D. - FL

Great service.

 
 

John M. - SC

Lesley handled this in a very professional manner! She was courteous and honest with me and not a pushy sales person to myself, I would highly recommend her to anyone that ask whom to do business with!!

 
 

Pamela C. - NC

Excellent service from first conversation until the last. Thank you!!

 
 

Bennie M. - IN

Akim was very professional and knowledgeable of the entire process. The right personality for the job. He deserves a raise.

 
 

Deborah B. - VA

Alexandra McCray was absolutely amazing. She was very personable, professional and most helpful as we decided what we wanted to do.

 
 

Joseph P. - NY

Everything went great.

 
 

Jocelyn S. - TX

Audrey Morrell was wonderful.

 
 

William B. - OH

I'm in my home and it doesn't get better than that! Keep up the good work, good job.

 
 

Diane M. - GA

Breanna went above and beyond to make this refinance happen for me. She is relentless! She is amazing! I could go on and on about her amazing qualities. Most importantly is this lady is such an asset to your company. She is a VIP! Give her a raise or a vaca or something. She deserves it!!! Thank you so much Breanna! You're the BEST!

 
 

Andrew J. - TN

Breanna Lynn Devlin kept me informed, went back to the company and fought for what I asked for till I was assured I got the best deal available.

 
 

Otis M. - GA

I want to commend Breanna Delvin, she was more than helpful. She kept me advised at all time of the process and was all ways available for any questions I might have had. I cannot thank her enough. I would recommend her in a heartbeat to any one so, Breanna Devlin, thank you.

 
 

Elsy P. - VA

Brian Bushi was our mortgage analyst. He is absolutely phenomenal. He kept us informed throughout the process, he always made us aware of the different options available to us. Brian was available day or night to answer any question or address any concern. His customer service and that of Reliance First Capital left a lasting impression and we would highly recommend Brian and the company to anyone. The process could not have gone any smoother! Thank you for that!

 
 

Crag A. - NJ

Christine went above the call of duty in helping us complete a refi cash-out. I had little experience putting together the documents and a complex situation. She was patient, helpful and encouraging. She kept me on task and reached out to help when we were falling behind. When I didn't understand something, she took the time to break it down and explain it. She is a miracle!

 
 

Kelly F. - CO

Christine helped deal with an appraiser that was making things difficult.

 
 

Thelbert R. - NC

Christine was exceptional throughout the process.

 
 

Christopher H. - NC

Courtney was very nice and not pushy. The entire reason I went with this company was my first interaction with Courtney. Super friendly.

 
 

Brian R. - NC

Damien Weekes was amazing. He kept in touch throughout the entire process and he always returned my calls if I had a question. I have never been more impressed by anyone in this line of work. He has a great attitude and actually made the process fun. Also, Jennifer Sanford worked very hard to get the closing completed. She also made sure she returned calls promptly was very nice all the time.

 
 

Ronald W. - SC

Thank You for your help in this Refinance.

 
 

Craig C. - OH

Very satisfied.

 
 

Miran B. - PA

Dylan returned calls and emails in just minutes. He is very articulate and knowledgeable.

 
 

Mary R. - TN

Everyone excelled.

 
 

Wilma R. - NJ

Eric and Carolyn provided exceptional guidance and extremely professional service. They worked hard to attain our goals and diligently obtained all the documentation to assure our success.

 
 

Trista K. - WA

Eric Alioto is Awesome. This was our Second time using Eric and Reliance First Capital. Everything went smooth. I ask a lot of questions and he always is quick to answer them!

 
 

Daniel R. - AL

Eric Alioto was awesome. I am not tech savvy and he was very patient with me every step of the way.

 
 

Mildred K. - MA

Eric kept us informed at all times. He was very knowledgeable and friendly.

 
 

Ann S. - NY

Erick was friendly, honest, and provided suggestions when we were unsure of how to proceed. Altogether great service.

 
 

Mary A. - NC

Fredrick Danner was great. He was always available and helped me a lot thru the process.

 
 

Kenneth R. - MA

Genna has always been very courteous she makes you feel like family!

 
 

Markus J. - MA

Genna treated us like longtime family friends. She made us feel like she always had our best interests in mind and we never felt like she was just trying to make a sale. She responded in less than 24 hours every time and we felt like she was available around the clock (although we didn’t expect that!)

 
 

Thelma S. - AL

Gino was very professional throughout the whole process. He was the ONLY person who contacted us about a refinance to bring up other options we had, such as 12 years vs. 15. We didn't know 12 years was an option and every other company just jumped on 15 years right from the start. This was the biggest reason we went with Reliance even though another company came back later with a very slightly better offer.

 
 

Sharon J. - TX

Jaclyn Martin is very personal. She makes me want to do the same job as her.

 
 

Diana P. - MD

I've never had a process go so smoothly and efficiently. Outstanding customer service. I felt like Jeff and Carol were family as I was treated so well.

 
 

Jennifer J. - MD

No. Jeff was great and everything went super smoothly without any issues. Thank you so much!

 
 

Paul K. - SC

Jessica and Michael were very knowledgeable.

 
 

Kimberly W> - OH

Joseph Versiackas was awesome and very personable and thorough.

 
 

Brent A. - SC

Everything was perfect.

 
 

Gregory M. - ME

Kayla was simply outstanding. All Mortgage Analysts should be like Kayla. She made the process go so smooth with a very quick closing. Totally satisfied. No suggestions as everything went perfect and Kayla went above and beyond every single day. She even called to keep us updated on her days off. She was a perfect agent to work with. Very professional and full of knowledge.

 
 

Audrey M. - PA

Kayla was a pleasure to work with. She was prompt and informative. She answered all our questions. I felt confident in her advice for us and she made the whole progress less stressful.

 
 

Patricia B. - NC

Lan was amazing! Every time I needed to call Lan, it was like she read my mind and gave me a call. I am very particular about details and LAN was very accommodating in my times of uncertainty. I really did not plan to do this at this time. She convinced me and changed my life! Thank you Lan!!

 
 

Paul K. - NY

We hit a few bumps in the road that were primarily due to items I had to provide but Lance worked with me and went above and beyond to provide me with the best service I could have asked for. He is truly an asset to your organization.

 
 

Donny K. - TX

Our loan officer was very nice and personable. Was glad to do business with her. Our situation was different but they worked with us. Would recommend.

 
 

Luke N. - NC

Luiggi Serquen, he was always so upbeat and positive, he would answer the phone saying "Luke, I have good news..." and that always set the stage for a positive outlook. Even though I went into this hoping to lower my payments, Luiggi provided an option where I could basically keep the same payments and save $80k by moving from a 30yr to a 20yr term mortgage!

 
 

Clare C. - NJ

I had an excellent agent Ms. M. Longo. She was patient with me, very professional and knowledgeable. She answered all of my questions and I could call her day or night. She and her team made a confusing process to the uninitiated very easy and stress free.

 
 

Susan M. - NJ

When Reliance learned I was interested in refinancing my mortgage, they were efficient, helpful and expedited my account. I would definitely use them in the future.

 
 

Beth C. - NY

I was very impressed with the how easy and comfortable it was to refinance Marisa Longo was so easy to work with. Every time I called or had a question she called back in a timely manner and was very knowledgeable.

 
 

Richard B. - CT

Marissa was the first person who contacted us when I filled out the online info. She stayed with me all the way even when life got in the way for us. She was patient never pushy like QL. They wanted my first born. Any questions I had Marissa either emailed me or called within minutes. Now that's quick service and excellent customer care. I have never had such a pleasant experience with any other financial institution in my life, and I worked in banking foe 20 years! From Marissa to our closing Attorney, Richard and I can't thank you enough for taking such good care of our needs.

 
 

Jean D. - NY

Mary exceeded our expectations. With rates so low, my wife and I decided to shop around. We completed an online survey that connected us with several Mortgage Analysts, including Mary. Of all of the analysts that reached out to us, Mary was the best! She was responsive, helpful, informative, and a constant professional during the entire process. She focused her recommendation based on our needs. Sadly, I had tons of questions during the process. Regardless of the time of day, she was always responsive. If you are looking to get a mortgage, TRUST ME, Mary is the person you want to work with. We closed yesterday, and we could not have been happier with the outcome that Mary led us through. THANK YOU, MARY!

 
 

Leigh D. - PA

The entire process was easy and transparent. Mary always quickly responded to my questions via email and texts.

 
 

Girija P. - NJ

Mary Spinelli is your to go person for refinance. Mary builds clarity of the process early on. Speaks on facts and figures and gives options to think about. Follows up diligently by setting expectation on time required for conversation. Her wit and wisdom are nice mix, you'll never feel the conversation boring.

 
 

Soenhwie T. - PA

Mary is humble personal, also be patient with any situation and always fast do something to help me finish paper work also give me idea to get done jobs.

 
 

Francis W. - NJ

Mary was very knowledgeable and thorough. She walked us through each step, to make for a painless experience. Highly recommend.

 
 

Rebecca C. - OH

Matt was the best! Any questions, concerns, issues were met with professionalism and in a timely manner. He also got the very best rates for us and also followed up on emails and documents. He would be a definite asset for your financial needs.

 
 

Georgia K. - ME

We had a great experience. Matt was great, responsive, and despite a small hiccup which had nothing to do with his abilities we were able to get the loan closed out In a timely fashion. We were kept up to date on where we were at and what was coming next which I greatly appreciated. If I am ever in need of mortgage related services again I will recently be calling Matt.

 
 

Arnold W. - NC

A pleasure to work with them. Courteous. Respectful, helpful in whole process. Explained simply so everything was completely understood. Everything was stress free and every phase was smooth without any surprises.

 
 

Cathy W. - MD

Working with the team at Reliance Capital was a pleasure. Mike O'Brien, Benjamin Cesaro, and Jacqueline Massacci were very accommodating. They answered all of our questions and were very helpful. They were able to get a great rate, combine our 2 mortgages, pay off some bills and get us a much lower payment than we even anticipated. I would recommend them to any of our friends.

 
 

Michael W. - VA

Najeeb Johnson was amazing. Great communication letting us know exactly what was needed every step of the way. Getting a mortgage or refinancing can always be a stressful event, however Najeeb made it seamless and stress free. He used his experience to navigate any potential issues so they never even came up. A real class act! Already have and will continue to recommend!

 
 

Edward A. - MA

Working with Reliance First Capital was a pleasure. We chose to work with them based on the overwhelming number of great reviews. Nathan Wilkie was our Mortgage Analyst, and right from the beginning, he was super-responsive in every way. He made himself available to us at all hours of the day or night, and happily chased down all the details needed to make the loan go through. His honesty and integrity made us very comfortable, and he was very transparent throughout the process. I enthusiastically recommend Reliance First Capital, LLC and Nathan Wilke.

 
 

Elisa S. - VA

Ndae was very professional, responsive, and helpful throughout the process.

 
 

Angela C. - KY

From the beginning to end Oula was professional, informative, fun to work with, and efficient! I highly recommend her.

 
 

David P. - NC

I filled out Lendingtree's application to look at refinancing...immediately got a call from Reliance. They were easy to deal with and gave me so many options that all would save me money. Oula and Lisa were a great team and handled my loan seamlessly. Closing was simple and straightforward. I went from an FHA with PMI to a conventional which is saving me lots of money and I also cut 10 years off my mortgage. I can be a pretty cynical guy and was honestly waiting for this deal to fall through but I was wrong.

 
 

Tyrone W. - TX

The process in obtaining refinance loan up front seem like a long arduous process, but once Suzanne start the process it went from bleak to meek. There were moments when I thought this loan would never go thru since this was the fourth company I had been working with. Thank goodness Suzanne was at the helm no and can’t be done is not in her vocabulary. You are the best thanks for not giving up I would recommend your company any day or any time to those looking for refinancing or initial financing for that matter.

 
 

John Z. - TX

It was a great experience. The entire process was pretty easy. When I had questions or needed answers my manager was right there to assist . She was very helpful from start to finish.

 
 

Pruitt J. - NC

Suzanne Horne, my Mortgage Analyst has a great personality, very detailed, and explained all our options so we could easily understand. Lisa, the processor is very attentive and had a great personality.

 
 

Paige E. - TN

Patrick is so personable, truly cares. He had to help with changes in the middle of the process of getting a mortgage, due to unexpected change in my life, he walked though it and did everything to make it all come together. You are good hands with him.

 
 

Anthony C. - NY

Patrick was always professional, reliable, and extremely helpful throughout this process. We had some challenges getting this done during a pandemic and Patrick kept true to his promises. I would highly recommend Patrick to friends and family. I am very happy to have had the opportunity to have Patrick work on our loan because of his strong work ethic, personal knowledge, and exceptional customer service.

 
 

Pamela C. - NC

Me and my husband had the experience of dealing with Phillip at Reliance in the Charlotte NC site. We had a lot of challenges against us with one being in a pandemic. A lot of other loan officers from different companies denied us up front, but from day one Phillip told us to hang in there, he would get us the house we wanted. It took a lot and even losing our Realtor at the end Phillip still hung in there. Any Questions I needed to know he was there to answer them. Great guy, great spirit. Thank you Philip!!!

 
 

Nathan L. - NY

Lance is the most responsive and professional in the industry! He really give you personalized service and is always available to walk you through any details. Lance took the time to explore and explain all my options.

 
 

Traci J. - OH

I can’t say enough good things about Rebecca’s willingness to help me reach my personal and financial goals. I shopped around and talked with at least six different competitors on a refinance. I am very, very thankful I chose Rebecca as my mortgage analyst. She was very prompt to respond to my questions, which to me is very important. We talked so much on the phone I feel like I have made a new lifelong friend. I am a Realtor and I will be sending my clients looking to purchase a new home her way. I believe this should be a stress free and happy time for buyers. Now that I have a personal experience with her myself I can tell them how awesome of an experience I had and how she impressed me throughout this process. Very knowledgeable and on top of seeing that things get done. I look forward to working with Rebecca again.

 
 

Elizabeth D. - RI

Excellent service and excellent in helping with everything she worked very hard for me. She went above and beyond and worked months to help me with this loan, she is a five star employee.

 
 

Jan V. - NC

I had a very good experience. This process was very straight forward, everything went quickly. I was constantly kept updated on the process and the timing. I would recommend using this company.

 
 

Brenda C. - GA

The loan was very easy the loan officers were great never had to leave my home, even for the closing. This was a wonderful experience.

 
 

Diane R. - OH

Refinancing or purchasing a home can be very stressful with all the requirements and paperwork that is needed. Regina is very easy to work with. She explains everything in terms anyone can follow and is super dedicated to what your trying to achieve. I highly recommend her and this organization for all your loans or any refinancing. Saved my family a nice amount of money!

 
 

Renwick R. - MD

My experience with Ritu kept getting better and better after we first starting doing business together. Ritu gave me the feeling that she worked with me not only for the my business but after hearing my stories about bad loans in the past, she told me that if I trusted her she would help me to get a good loan, and if she couldn't do that she would let me know that she could not help me. I trusted the way she worked, she spoke with me even after work to assure me that she would get the best possible loan for me which she did. I would work with Ritu all over again and recommend her to all my family and friends, she was so great to work with.

 
 

Noureen R. - NY

From start to finish my experience with Reliance was phenomenal. Ritu Sethi held my hand from start to finish. She was a pleasure to work with. She was always available to answer all my questions. She never made me feel like a client. I felt I was a part of the family. Very personable and honest. She made me feel important and valued. She is hands down an asset to her company. I would love to work with her and refer her to my family and friends.

 
 

Jeff L. - MA

Ritu was the best. For one, she seemed to truly care about my situation and wanted to help, which is important to me. My situation wasn't the easiest, given my credit score and income, but she got it done. She was courteous and explored all options for me, and in the end got me the best loan I could possibly hope for. If I ever have to do this again, Ritu will be my first phone call!

 
 

Juan C. - MA

Ritu was such a big part of my refinancing process. With out her I don't know if I was going to be able to get through it. She always stayed in contact with me constantly proving me with all the information and steps that had to be done to close the deal. I highly recommend her to anyone that wants to go through the refinance process.

 
 

Latricia H. - MD

Ritu provided me with exceptional customer service. She was not overly aggressive, nor did I feel pressured to make decisions I was not comfortable with. This was not my first time meeting with a Loan Analysts. The Loan Analysts I encountered in the past were rather pushy and just did not make me feel comfortable which delayed my decision to refinance until I met Ritu. Ritu is incredibly knowledgeable, she addressed all my questions and concerns timely. The figures she quoted were accurate. There were no surprises or unexpected pitfalls. The refinance process was seamless and took less than 30 days to complete. The entire process from start to finish exceeded my expectations. Ritu is highly professional yet personable. I would definitely recommend her to a friend or colleague.

 
 

Irene Z. - CT

Very attentive to my needs. Easy process and really worked hard to get me the best rate. She was available any time of the day and responded quickly to text and emails

 
 

Eileen B. - MA

Ritu is the best! I highly recommend Ritu for your financing needs! From start to finish, Ritu made me feel like a priority! My whole experience went smoothly and was able to close quickly!

 
 

Al C. - NY

This was a great experience. The entire process was very quick and painless in terms of this loan officer. She was great in calling me and moving the loan forward.

 
 

Ed K. - NY

Ritu is a true professional. While my application and approval process was longer than I expected, Ritu was there for me every step of the way. She even made herself available evenings and weekends to help facilitate questions and needs. Not many bankers do that. With her tenacious yet pleasant personality, she didn't give up on me when my application got sticky. She assessed the situation, solved the problem and offered viable solutions. I recommend her without hesitation.

 
 

Susan Z - NY

Great and surprisingly smooth experience. Ritu was wonderful to work with. She is extremely knowledgeable regarding her product and made sure that she tailored the product to our needs. She listened to us, presented various alternatives which she felt would meet our needs, and guided us through each one to help us make the decision which would be the best for us. She was also with us every step of the way through the actual loan process and filling out the paperwork to make sure that it went smoothly. At the end, she reviewed everything carefully before we committed to the loan.

 
 

Dixon O. - NY

Excellent guidance. Truly excellent experience being guided by Ritu. She is patient and detail oriented whilst keeping her professional guidance at the forefront. Will definitely recommend her and will continue working with her.

 
 

Frantz A. - NY

Responsive and effective. My loan was a very difficult loan to get through due to the fact that I am self-employed but Ritu managed to get my loan approved and closed. I now have an amazing loan at an amazing rate. Thank you Ritu

 
 

Mario F. - NY

She had great patience.. she was very accommodates and still very helpful after the closing was done.

 
 

Claudelia D. - SC

My first time home buying experience was an exceptional experience because of Rose Nalls and Michelle Martinic. Rose Nalls kept in contact with me for years making sure and encouraging me to keep working until my purchase was final. As I stated it took me years to purchase, but she went over and beyond to make sure I didn't give up. This last time, she told me what to do and I did it. She made sure that i was very knowledgeable about everything that was about to take place. Michelle Martinic was wonderful as well. She explained the processes and made sure that I understood and signed and sent back information was completed. I couldn't have asked for any better people to have shared this wonderful experience with. These two ladies should be recognized for their hard work and professional service for your company. They have truly represented your company well.

 
 

Robert U. - TN

These people have been absolutely amazing to work with and have helped me in so many ways. I had almost given up and decided to let them work for m*.Highly recommend this tea*.Thank you Ruth Adams you have been so helpful.

 
 

James H. - AL

Excellent experience with the team from RFC. The Process was simple. The Team from RFC was professional and great to work with. They thoroughly explained the process and gave me many options to choose from.

 
 

Patricia S. - KY

Samantha was courteous, had my best interests, really cared.

 
 

Brandon J. - GA

Pay Sharon more money she deserves it!!

 
 

Paul B. - NY

Shawn was amazing throughout the process, attentive and always willing to answer any questions I had. I can’t thank him enough for how he handled my difficult loan situation. If there comes a need in the future for mortgage services he will be my first phone call. Thank you again Shawn!!!

 
 

Libby C. - GA

Sonney Davenport called me after I had requested some loan information online. I looked for reviews for her company and for her and they were the best reviews I've ever seen for someone online! Seriously, I thought, I have to call her back just to talk to her! Ended up doing a refi with cash out for renovations which was my original plan. She is so knowledgeable and gives you the figures for every possible choice that might work. And she explains the pros and cons of each one and helps you decide depending on your future plans and goals. She makes everything very clear. I have already recommended her to my sister-in-law who has now closed her loan with Sonney.

 
 

Dean B. - OH

Steve was an absolute rock star during the process. He outlined expectations during the first call and continuously guided and followed up with us until conclusion. He made a once thought of difficult process into a smooth and pleasurable experience. Thanks for all your help!

 
 

Gregg S. - NH

They were in our corner from the very beginning, helping us qualify for a consolidation mortgage to get out from under a crushing second mortgage. And then COVID-19 hit. If not for Reliance First Capital , we would have lost our home. Instead, we could catch our breath and are now refinancing again at half the rate. Thank you so much, Reliance First Capital!

 
 

Eric L. - NC

Teddy made our loan process go smoothly with his professional knowledge and customer service. Teddy gave us everything we needed and kept us informed as our loan was being processed.

 
 

Leslyn L. - LA

Teddy is a huge asset to your firm. I've been in Sales Management/Customer Service for many years, and I appreciate 'good'. Teddy went way beyond 'good', and even 'exceptional' doesn't say enough. I made several disappointing calls to inquire about home refinance, prior to calling Reliance, and Teddy was a true blessing. Although my situation was complicated, his knowledge made me feel at ease. He was proactive and prepared me every step of the way. And was very accessible and attentive. His experience helped me to get through a challenging period in our lives. His attitude and demeanor gave me confidence and I highly recommend him and Reliance First Capital, LLC. Teddy, you were our 'guardian angel', and you treated us like family. Many thanks for all you do.

 
 

Leticia M. - TX

Teddy Ferrell went above and beyond to help me. When I thought there was no way this could happen, he talked me through several options that could work for me. I really appreciate all his expertise and knowledge. I will definitely be calling Teddy back anytime I need to refinance my loan.

 
 

Kathleen G. - SC

Teddy was great at keeping us informed, even when things did not go smoothly. We did this loan during the Covid-19 and it took 2 months to close instead of 30 days. So it is probably not fair to blame the staff which as I understand it was not staffed to handle the business you were getting.

 
 

Philip E. - NM

Teddy Ferrell: Quick response, thorough, knowledgeable, listened to my situation and created a plan to fit my needs, made sure I was happy throughout the process and all my questions were answered, checked in regularly throughout the process.

 
 

Barbara W. - TX

Teddy Ferrell was excellent as he was very attentive and kept us in the loop throughout the whole process. Teddy Ferrell is a great loan officer.

 
 

Michael P. - VA

Teddy Ferrell first looked at my situation and planned a way to get me out of debt as well as having an affordable mortgage payment. He believed in me that I would follow through on my obligations and he surpassed what I expected of him.

 
 

Nancy E. - TN

The way my agent Teddy Ferrell handled my refinance was as always clear and precise on what information he needed from me and gave me ample time to get it together and sent. This was my second time working with Mr. Ferrell and he is really outstanding in explain what is needed and why. Mr. Ferrell is fantastic and I could not ask for a more knowledgeable agent and I might add patient. He’ was always available to explain thoroughly any questions I had. I have nothing but good things to say about Mr. Ferrell. Great agent great company. Thanks for a stress free refinance.

 
 

Michaela B. - NM

We would like to thank Teddy Ferrell for a great re-fi experience. Teddy is so knowledgeable, reassuring and patient! Our refi was delayed due to factors beyond his control, but Teddy persisted and encouraged us every step of the way. You\'re in good hands with Teddy!!

 
 

Otis T. - TX

Mr. Teddy Ferrell was awesome. I understand the process has specifications, and his communication was always, on target to get us to the next step. Teddy Ferrell provided my family with "EXCEPTIONAL SERVICE"!

 
 

Darlene K. - NC

Teddy Ferrell was the best..... Knowledgeable, responsive and provided great customer service! Best refi experience I've ever had.

 
 

Steven D. - NC

Thomas was outstanding.

 
 

Dwight G. - VA

The process went very well.

 
 

Daniel V. - NC

Tom was very helpful and patient with me by explaining the process of buying my first home. He was great to work with and made the process go by fast. He is definitely someone I will reach out to in the future if I ever decide to refinance or buy again.

 
 

Paul S. - TN

Toi was extremely helpful and made the process so easy. She was diligent and was constantly available for questions. Great experience with a grate rate.

 
 

Steve V. - NY

Toi is 5 stars and really cares for her clients. Toi was Amazing!! The best.

 
 

Michael M. - MI

I refinanced my home with the help of Reliance First Capital and Tyler Maglione. The process was quick and easy. Tyler was there every step of the way as a helpful, knowledgeable professional. He made contact with me every few days, letting me know where we were in the process. Tyler is a down to earth person that will have a real conversation with you and make you feel important instead of just treating you like a number. This is by far the best experience I have had with a real estate transaction!

 
 

Bill C. - OH

I worked w/ Tyler Maglione to refinance my primary residence. He made the entire process quick and easy for my wife and I, while also making sure we knew all the details. He was very responsive and got us anything we asked. Highly recommend!

 
 

Christina N. - OH

Very pleased with the refinance process from Reliance. Tyler Maglione was especially helpful, dependable and professional during the entire process and was a pleasure to work with. We are very happy with our loan and our decision in choosing Reliance First Capital.

 
 

Ray R. - CT

Tyler was excellent, I very much recommend this mortgage company, easy and straightforward!

 
 

Robin S. - MI

It's been a year (already) and appreciative our Analyst, Tyler Maglione sent a nice acknowledgement of the milestone! Thinking back at our experience, I can't believe how easy and quick the whole process was! I've heard stories of those whose financing deal wasn't so successful (they didn't go with Reliance!!) I recommend to those who ask, Tyler at Reliance First Capital, all the time! Tyler tended to every detail and kept us in the loop and updated on a regular basis-which was a blessing, since going through a re-finance can be stressful. Tyler and his team made the whole process a breeze. The rates are so much lower now-should we decide to re-finance - we'll call Tyler again!!

 
 

Autumn W. - MI

Great refinance experience from beginning to end! Our specialist, Tyler Maglione, was in incredibly knowledgeable, friendly and intuitive. He gave us refinancing options that we had not even considered but that made sense to our situation. He kept in constant communication throughout the entire process and made what can be a stressful process very easy. Tyler listened to our needs and gave us multiple options. He talked through and explained each option thoroughly. We could not have asked for a better loan specialist and overall experience.

 
 

Theresa S. - MI

Tyler was professional and very informative with the whole refinancing process. I highly recommend him for your refinancing needs.

 
 

Eileen C. - CT

Working with Tyler Maglione was a pleasure! He was very responsive to all our refinancing needs. Tyler took the time to work out several possible scenarios for our refinance. Since our appraisal came in much higher than expected, we were able to take some cash to redo our driveway and roof! Very professional and knowledgeable. Highly recommend!

 
 

Samson K. - NH

Information was clear and direct during the entire process.

 
 

Lindsey C. - OH

Tyler always got back to us quickly and concisely explained each step and benefit of overall program. A+ to him.

 
 

Bill L. - ME

Our process went very smoothly. Vanessa was awesome and answered all of our questions quickly. The closing went without a hitch.

 
 

David H. - MA

Process was quick and easy. Each step was clearly explained making it simple to provide the required documents. Refi complete in about 30 days.

 
 

Melisa D. - CT

A friend referred me to Vanessa Venus at Reliance First Capital and it will change my financial future forever! Vanessa has a wealth of knowledge with amazing attention to detail. She spent the time to understand my needs and was accessible through the entire process. Vanessa and her team at Reliance First Capital have helped make my money work for me and I couldn't be happier.

 
 

Desiree S. - NY

It was a great experience. The entire process was very easy. [Lance] is a very professional and well knowledgeable agent. I will always recommend him to anyone.

 
 

Carol M. - MA

Vanessa and Francine were wonderful to work with. Always helpful and attentive. Going through the refinance process is never fun but we managed to have our share of laughs.

 
 

Judith A. - NY

Very happy with the result we received and all the excellent customer service during the pro******.no matter what question or concern we had, we were answered in a timely fashion from knowledgeable people.

 
 

Bernie B. - NY

I found that the three people with whom I had contact were very professional and helpful. My prime contact, Vanessa, knew how to get the information she needed without being overbearing. She was able to explain complex documents and VA procedures very well. Nicholas was a good follow-up person as well. I'm very happy to have worked with them.

 
 

Gary R. - TX

Wade Riley was very personal and professional. He answered all my many annoying questions each time I ask and always returned my calls if he was unavailable when I called.

 
 

Teddy P. - VA

Wendi Samples did a great job. Enjoyed working with her.

 
 

Angel T. - TX

Your company is outstanding in providing the help I needed. This was made possible due to the exemplary work of your employee, William Collins, and the service he provided. Without him this would not have been possible and I will highly recommend your company and Mr. Collins.

 
 

Shardon C. - OH

Yana, Michelle, and Marta all provided EXCEPTIONAL SERVICE!! Starting with Yana, from the first time I spoke with Yana my experience as a first time home buyer had been exceptional. Yana kept me informed of the steps that was needed to ensure that a closing was going to be done. Honestly I had given up on trying to get pre-approved on a home because no one else was willing to take their time with me to explain. There was always an open door policy with Yana that made the experience MORE EXCEPTIONAL, she made sure I was not clueless throughout the process and made me feel very comfortable in reaching out to her whenever I had any questions. Yana took me in informed and explained to me my reasons and found a way for pre-approval. Yana gave me hope throughout the process and at closing she made that hope a dream. I feel like I owe Yana more than just a Thank You and a survey. Hopefully one day I am able to show my gratitude. With Michelle I received EXCEPTIONAL SERVICE as well. From our first over the phone greet Michelle explained to me the next steps in the closing process and informed what was needed. She also fully explained to me why documents was needed. She always made me feel like I could call her about any questions regarding the process. If she didn't know the answer to something she would call me back at her earliest convenience which was in minutes. Michelle definitely put my mind at ease a lot of times. She also had a lot of encouraging words. Thank You So Much Michelle for an EXCEPTIONAL EXPERIENCE. With Marta I received EXCEPTIONAL SERVICE. I only spoke with her a few times but whenever she would reach out to me on the behalf of Yana she was always professional and sweet. She assisted with ensuring the proper paper work that was needed had the correct information. Thank You Marta for helping and ensuring that the closing went through. Yana's team is EXCEPTIONAL. I have already started referring.

 
 

John G. - OH

Yana has great patience and helped me get this loan. Thank you Yana.

 
 

Cathy W. - MD

Working with the team at Reliance First Capital was a pleasure. Mike O'Brien, Benjamin Cesaro, and Jacqueline Massacci were very accommodating. They answered all of our questions and were very helpful. They were able to get a great rate, combine our 2 mortgages, pay off some bills and get us a much lower payment than we even anticipated. I would recommend them to any of our friends.

 
 

Ellen L. - NY

Kenneth is truly an asset to Reliance First Capital. He answered every question, allayed our anxiety and helped guide us to a more secure financial future. Kind, professional and knowledgeable, we are grateful for him.

 
 

Bobbie G. - CA

Kenneth was excellent. He lead me in the right direction every step of the way,

 
 

Gregory P. - AR

Kimberly was exceptionally friendly and professional. I spoke with several other mortgage companies I selected yours because of Kimberly's approach to handling my mortgage.

 
 

Darrell S. - TN

I want to thank Kimberly Rutherford for such a wonderful experience refinancing my home. She was with me and my wife every step of the way. She made the process very easy. I would give her 10 stars if I could. Thank you again for you wonderful service. I will be recommending friends and family members.

 
 

Daniel W. - TN

Kyle was a true professional. He made the process smoother than I had planned. Keep this man on the team!

 
 

Daniel H. - TN

Kyle was great to work with. He’s very professional and did a great job guiding me through the process.

 
 

Jose F. - MN

Kyle was very good at what he did for us. Michelle was good also. They both did a good job.

 
 

Shaundra H. - LA

LaShonda was very informative and answered all the questions I had. She was very professional. I'm going to even refer her to my mother who wants to refinance her home.

 
 

Kevin L. - TN

In my personal experience everything was perfect. As a first time home buyer I was referred to work with Shonda and throughout this process she made it so easy and seamless. She is a true professional and very knowledgeable with what she does. She was able to get me into the best program possible for my situation and was consistently free 24/7 for all of my questions. She took the extra steps to make sure I knew what was going on each and every step of the way and made sure I was extremely comfortable the entire time. Shonda has definitely set the standard and I will accept no less, she has earned my business for life and her name will always come up when I come across anyone needing her services.

 
 

Matthew P. - TN

LaShonda is great to work with.

 
 

Riley M. - CA

LaShonda was phenomenal! She was an absolute pleasure to work with and helped me out every step of the way! She was prompt with providing documents and following up with me on any items needed from my end. I felt like she always had my best interests at heart.

 
 

Robert T. - VA

Lesley and Aisha were great and I'm going to refer anyone I know who is buying a home to them, very professional and detail through the entire process.

 
 

Dawud W. - NC

Working with Leslie was an absolute pleasure! She made the refinancing process informative and also smooth from start to finish. In receiving exceptional service, I would prefer to work with Leslie for all of my future mortgage needs.

 
 

Carine Y. - NC

Leslie did a wonderful job explaining the process and kept me informed on statuses. She kept me up to date on each process over the phone and over emails. I greatly appreciate her patience, efforts and all that she did for us. The process was really smooth and easy.

 
 

John P. - NC

I am and thankful and pleased. Just continue to be faithful.

 
 

Zondie P. - NC

Leslie always kept us abreast of everything, from start to finish. Whenever we had any questions, she always made herself available (day or night). My husband and I really enjoyed doing business with her, because she exercised so much patience with us, (when we didn't quite understand some parts of the business process), in explaining and re-explaining. We look forward to working with her in the future, and will let others know of her excellence in professionalism. Thank you.

 
 

Suzanne B. - MI

Lisa and Carolyn were very professional, very helpful and did a great job of helping me during the entire loan process.

 
 

Judy B. - NY

Lisa, great help from beginning to end.

 
 

Edward P. - WA

Lisa has a great sense of humor and knows what she is doing.

 
 

Judy P. - WA

Lisa was always on top of what was going on. Wonderful person.

 
 

Carol D. - NJ

Lisa Podorson was very helpful and walked me thru every step of the way

 
 

Kyle N. - PA

Lisa Thomas was outstandingly personable.

 
 

John H. - MA

Marissa was great!

 
 

Susan M. - NJ

Marissa Longo was knowledgeable, helpful and efficient. I feel lucky that she was your representative for my mortgage.

 
 

Jose R. - NJ

Marissa is more than excellent. Her professionalism was outstanding.

 
 

Steven C. - NY

Mary her service was exceptional and unprecedented. During the process Mary dealt with many obstacles. At no time did she waiver. She remained positive and perceive red. She dealt with some difficult situations from other lending companies in which she remained professional throughout. There were many times when I was ready to give up. She always would lift my spirits with her dedication to the task. She made the process easy for I am not very techy. She would talk me through each and every process with great patience. It made me feel comfortable. Though this process was difficult. Mary’s professionalism, dedication, and perseverance made it so much easier for me. I’m not lucky but calling Reliance and getting Mary to handle my case I consider myself very lucky. She was AWESOME!!!!

 
 

Maria N. - MA

No words can express how grateful I am for having Mary being assigned as our mortgage analyst. Throughout the process she exhibited a level of efficiency, professionalism and knowledge as no other. Not to mention she was extremely personable and friendly, making this process bearable. I enjoyed and benefitted all that she had to offer. In completing this process Mary has not only improved our financial standing, but provided opportunities that did not before exist. Again thank you for your work and the difference that you have made because of it.

 
 

Orville V. - OH

Mason was amazing and went above and beyond to help us! He deserves 5 stars!

 
 

Donna K. - ME

Matt and Kristen were fantastic very quick, very efficient, and very knowledgeable! These people are extremely big league. When the banks told me no Matt Gertz Reliance First Capital told me yes. Because of Matt and Reliance First Capital my entire family is now big league.

 
 

Amber H. - MD

Matt we can’t say thank you enough for the smooth transaction. We look forward to working with you again soon.

 
 

Jane B. - NM

Matt was awesome! He was in constant contact, guided the refi seamlessly, and expeditiously.

 
 

Theresa N. - NC

Matt and Mark were very professional and completed my loan with no issues.

 
 

Richard P. - KY

Matt was the best (well, he was great...ok, so he was very good...well, now that you got me thinking...no, no Matt was...he was uh, he was real good at some...weeelll, ok, alright so there was a little...uh, uh...alright, alright....so FIRE THE GUY !! (Just kidding!!!!!! lol -- Matt was GRRREAT!!!!)

 
 

Emily C. - GA

Hard to improve perfection... Seamless and professional...superb. Thanks

 
 

Eddy N. - NC

Melissa was great to work with. She has given me many options to look at and I pick the best one for me.

 
 

Michael L. - NC

Just an all-around easy process. Pleasure working with Melissa.

 
 

Ellen I. - NC

Melissa was so pleasant to deal with!

 
 

Romero R. - SC

Melissa kept in constant contact, provided updates via phone, email and text. Kept me apprised of the current steps, who had questions about my info and kept me engaged when I felt you were taking too long and I started shopping for another mortgage company. Melissa is why I kept doing business with your company! She was a joy to speak with and showed concern for my application and my family. Thanks Melissa.

 
 

Trenny F. - VA

Melissa provided great service and support. She was very understanding and checked on us throughout the entire process. The entire team worked diligently to ensure my expectations were met. I appreciate that.

 
 

Kathy A. - SC

Michael is very knowledgeable. He was able to answer all of my questions. If he didn't know an answer, he was able to get me the answer. He's also a good listener. What I liked most is that he is straight forward on everything and got right to the point. He does have a sense of humor as well!!

 
 

Cathy W. - MD

Everyone and everything went great.

 
 

Jeff T. - OH

I had worked with Michael 8 years ago and was impressed enough then to call back and use him again.

 
 

Frances W. - SC

Miles has assisted us in the past and keeps us in mind when he sees programs that would be beneficial to us! Reliance First Capital is fortunate to have him! He is awesome.

 
 

John Z. - TX

Oula was amazing through the entire process, would HIGHLY recommend her and Reliance First Capital.

 
 

David P. - NC

Oula was easy to deal with even when I wasn’t easy to deal with.

 
 

Susan W. - VA

Both Patrick Germovsek and Cheyenne Fine provided exceptional service throughout the process. Cheyenne was prompt, courteous, and helpful with document acquisition and approval. Patrick was quick to respond and did a great job of realizing what information needed to be explained and understood, very quickly, what our needs were and did not push ideas and products that were counterproductive to our wants and needs. The whole loan process was quick, efficient, honest, and a pleasant experience. Well done to Patrick and Cheyenne for making the experience stress free. It should also be noted that the non-contact loan closing was smooth and problem free. The woman who closed the loan at our home was professional and helpful with the couple of questions that we had. She was outstanding as well.

 
 

Laurie D. - RI

Patrick did his best to qualify us for a mortgage. He also was always very pleasant to deal.

 
 

James M. - CO

Patrick is amazing, this is the second refinance we have done with him. He goes above and beyond to help.

 
 

Robin B. - OH

Paul so awesome and knowledgeable. He was so polite and on top of his game from my initial call with him. Michael came into handle the tail end of the refi and he was so on top of it and kept it moving. Greg was the team lead/supervisor - he was also very responsive. This trio was amazing to work with. I am still so pleased with their communication with me throughout the process. Thank you. I will recommend you to friends and family. Thanks again for making this a seamless process!

 
 

Glenn K. - NY

Philip was there to help and guide me when another company was trying to pressure me into a loan that wasn’t right for me.

 
 

Chester F. - NY

Phillip did a superb job for me and I am planning on using him again soon. I give him 5 stars. There was a personal touch and all steps were clearly explained. The process was painless. I have my money and I am paying $1100 less per month. I previously refinanced with [another lender] and comparing my experience to that, it was like moving from driving a moped to driving a Rolls Royce.

 
 

Isabel G. - GA

Phillip was not only informative, he was helpful and patient as we tried to find documents, and kept a smile through the whole process, let us know when someone else was to contact us, knew did not giving false hopes.

 
 

Carol T. - AL

Phillip is always my SUPERSTAR****... I have refinanced now for the 3rd time with him and he has helped me with the BEST situations to meet my financial goals!!! He ALWAYS went over and beyond to help me; he returned my calls promptly and always made sure that I understood things before we proceeded. He is a TRUE asset to your company!!!

 
 

Tommy T. - TN

Excellent from beginning to the end. Preston was here for us no matter the time of the day. Excellent customer service beyond job duties. He cares and doesn't give up listening to us and delivers 100 percent.

 
 

Robert S. - GA

Preston Wood was exceptional in his service and if he could not tell me something then he found out the answer. Great people skills. Knowledge of your product. Always available by phone or e-mail. This guy deserves a raise for all his work with me because he knew how to calm my anxieties when I was confused with some aspect of the loan. From my first call with him that I knew he was a great fit for me to go on this mortgage journey.

 
 

Alyssa M. - IN

Rebecca gave us dozens of options as our analyst and helped us build our credit to get achieve them. Robert was quick to answer questions when needed, and Sarah made closing feel fun and was so gracious and kind coming into our home.

 
 

Sanford W. - VA

Rebekah's response was excellent!

 
 

Dale N. - MD

Rebekah and Lisa both were very Professional and Honest. They explained everything very clearly each step throughout the process from the beginning to the end. I really like their Honesty and Knowledge. I do not have a referral right now but when I do I will refer them to Reliance First Capital.

 
 

Edward K. - SC

Everything went well.

 
 

Sonia W. - VA

Regan is obviously organized and his follow-up is spot on! Professional, reliable, answered my questions quickly. Very comfortable to deal with.

 
 

Scott L. - NC

Regan Rutledge was GREAT! Always had the exact, clear wording about every step, 100% accurate all the way. He never guessed, always knew the correct answer, with all pertinent details, all the time. I asked some pretty elementary questions along the way but he never made me feel inadequate or ignorant. Very professional and helpful.

 
 

Carl O. - MD

Regan provided outstanding service. He provided advice on mortgage questions months before I was ready to commit to another refinance.

 
 

Stephanie J. - KY

Regan did a wonderful job from start to finish with my loan.

 
 

Steven P. - MD

Regan was professional and real from day one. When I didn't get approved the first time, he told me what I needed to do to increase my odds. His honest, straight forward approach is why I chose to give Reliance a 2nd try. Your whole team was great, always kept me informed and worked with me during all of the craziness going on in my personal life. THANK YOU REGAN!

 
 

Stephen B. - VA

What started as a chance phone call, that I chose to answer, turned into a great opportunity for 2 families....karma was good that day.

 
 

Patricia S. - NY

Richard has strong interpersonal skills and communicated frequently with us during the process. He contacted us on a near daily basis or as needed and keep a good running total of all required and outstanding documents we needed to provide.

 
 

Brian S. - NY

Rick kept in touch on a near daily basis, which as I'm sure you know provides relief to a home owner. Frequent communication is clear. He also confirmed receipt of all required documents when I sent them to him.

 
 

Juan C. - MA

Ritu Sethi is professional, she helped me with every step, and she was always looking to make sure that I was happy.

 
 

Mario A. - RI

The reps were in contact at all times discussing the steps to follow and to make the process easier.

 
 

Millie K. - GA

Roman and Michael provided exceptional service during my refinancing process.

 
 

Ginger H. - VA

Ruth was extremely helpful, kind, and answered all of my questions.

 
 

Judith M. - OH

Ryan did an excellent job with explanations and follow ups.

 
 

Robert M. - OH

Ryan was very professional -- always available -- great follow-up.

 
 

Tommy A. - NC

Ryan was absolutely one of the persons we will remember throughout our life for being helpful, knowledgeable, concerned about our needs and thorough to the end of the day when we received our check. He walked us through every single step of this process. He is absolutely an asset to your company.

 
 

Tracey K. - NJ

Ryan hung in there with me and helped me overcome each and every obstacle.

 
 

Patricia T. - MA

Ryan was always there for me and calmed me down when I was anxious.

 
 

Vivian P. - TX

Ryan kept us up to date with every change or any additional information and always did it in a friendly and professional way.

 
 

Bettie A. - LA

I enjoyed working with Samantha, she has patience and that's important.

 
 

Harry W. - NY

Scott helped me through the refinance process step by step as it occurred. He was helpful as much as he could've been given my circumstances.

 
 

Marva W. - TN

Sean listened to what are goals were and was expeditious in walking us through the process. He is a consummate professional and easy to work with!

 
 

Kathryn P. - MN

Sean did a phenomenal job throughout our entire process! He kept us in the know and clearly explained everything every step of the way.

 
 

Kathryn P. - NE

Sean did a phenomenal job throughout our entire process! He kept us in the know and clearly explained everything every step of the way.

 
 

Emmett L. - OH

Sean Barnhart was amazing. Super friendly and fast, answered every question with patience, never failed to answer the phone, responded instantly to emails! Would use you again!

 
 

Sherrie K. - TN

Very pleased!

 
 

Scott G. - NY

Everything went perfectly.

 
 

Sherri B. - MD

Shawn kept me informed of every step in the process.

 
 

Taru T. - VA

The team did a wow job, truly impressed.

 
 

Dale G. - SC

Sheila was great throughout the process. Listed different options and benefits of each. Responded to any questions we had. Very pleased with the process and Sheila's help.

 
 

R. J. - NC

Ronda (Sheranda) Smith in the Charlotte office has been wonderful to work with. She goes above and beyond what is required to make sure you are 100% satisfied. I read the reviews others have posted but my experiences have been stellar. I would recommend her to anyone.

 
 

Andres K. - NC

Keep up the good service.

 
 

Omar A. - FL

Steven was an awesome loan originator, very responsive, kept me informed and helped me get my loan closed. I believe he is definitely an asset to reliance first capital and is one of the reasons I would recommend reliance to others.

 
 

Carl S. - NC

With Steve as your analyst, you cannot go wrong. He kept me up to date with all factors of the refinancing. The process was fast with no interruptions in service.

 
 

Matthew G. - FL

Outstanding service, continuous follow up, always provided excellent information and always answered all questions. In addition, always had an excellent attitude.

 
 

James K. - PA

Steven demonstrated very good communication and understanding of my personal needs.

 
 

John G. - NC

Steve is an incredible asset to Reliance First Capital. Steve is very knowledgeable and helpful. Easy to work with and responsive. He thoroughly analyzed my particular situation and offered several options for my review in moving forward. Steve is personable and makes you feel as if you are one "team" moving forward together during the entire process. I will definitely recommend Steve and Reliance First Capital to family and friends for all mortgage and re-financing needs.

 
 

Kenneth D. - PA

Steve made this process bearable and was a pleasure to work with. Michelle was also helpful in supporting the loan approval process.

 
 

Stephanie A. - PA

Steve was amazing! Even helping with loan question at 8pm on a Sunday!! He was always also letting me know availability when he was working from home during covid! He never missed a beat during these uncertain times!

 
 

Makayla M. - IN

Steven McManus walked us through the options and got us a great rate with a low monthly payment.

 
 

Billy S. - NC

Taylor Curry It was a pleasure to work with Mr. Curry, he always kept me informed and assisted me in getting my things in order.

 
 

Brian L. - NC

Taylor was very courteous and kept me very well informed throughout the whole process. Usually replying to any of my questions within 30 minutes.

 
 

Tracy H. - NC

Taylor he was awesome, he was there all the way until the end.

 
 

Michael D. - LA

Taylor Curry did a great job and was a pleasure to work with!

 
 

Matthew C. - NC

Teddy Ferrell was exceptional throughout the whole loan process, even when it was not his responsibility! He went above and beyond my expectations for this experience! Teddy Ferrell is not only very competent at the financial side of things, he is a very personable, compassionate, and exceptionally kind person. It was a pleasure to hear from him when he'd call because I knew he was calling with new information or to keep me abreast of what was happening with the loan process. And when I was not able to answer the phone at the time that he'd call, he'd leave me a quick message or send me a succinct text letting me know the purpose of the call and whether I needed to return the call with information. I do not know anyone at this moment but when I do I will provide Teddy's name and contact info and recommend Reliance First Capital!

 
 

Christy D. - LA

Teddy is helpful, courteous, and very down to earth, looking for the betterment of the customer.

 
 

Phillip H. - NC

Evan was very helpful during the process in answering all my questions and questions phone calls. He was very polite and respectful.

 
 

Molly M. - TN

TJ provided unmatched service during my refinance process. He went over and beyond to make sure all details of the loan were clear to my wife and I. His professionalism and attention to the details in the process were greatly appreciated. I would most certainly provide his information to anyone in the market. Thank you again for your fine work and assistance TJ!

 
 

George E. - NC

Thomas provided a great service of keeping us informed of what to expect with our loan at a very easy to understand way.

 
 

Scott H. - OH

This was the EASIEST and least cumbersome loan experience. Tim Pope He was excellent. Personable, professional and on point! Sadly, I don't know of anyone at this time. But if I find someone in the future, I will certainly point them toward Reliance First Capital.

 
 

Tara D. - NY

Toi Meade was amazing to work with, she was informative, patient, courteous and just overall amazing!!!

 
 

Chaneka M. - NC

Toi was amazing she made me feel at ease the entire process.

 
 

Jasmine G. - NC

Continue hiring analysts like Toi!

 
 

Cathy M. - OH

This was a very smooth process because of Tyler. He was exceptional because he was methodical during every step of the loan process. He explained each step clearly and concisely with endless patience. I highly recommend Tyler to help with your refinancing needs whatever they may be. I have dealt with two other companies and Reliance First Capital has been the easiest to deal with and complete the loan.

 
 

Patricia S. - GA

Through the process, from the beginning, Tyler Maglione has been kind and personable. I appreciate the updates, by text or phone, even when there was nothing to really provide. He was in constant contact. Thanks!

 
 

James D. - MA

Tyler was a pleasure to do business with every step of the way. I spent a good deal of time shopping for a refinance, and Tyler clearly stood out in every way.

 
 

Patricia S. - GA

I'm finally set for closing and wanted to say that Tyler Maglione was very kind and personable from the beginning. He kept in contact by phone or text from the start with updates, even if there was nothing to update. He just "touched base". Thanks!!

 
 

Susan M. - CT

Everyone was helpful and courteous.

 
 

Melisha D. - CT

Vanessa was absolutely fabulous!!! She was attentive, helpful and so incredibly knowledgeable about the process. She made every interaction a pleasure, with constant updates, feedback and information as to the next step of the process. I would recommend her to anyone who wants to make their money work for them. She has changed my financial future forever and I'm sooooo grateful. Keep up the good work!!

 
 

Richard G. - NY

Everything was executed smoothly. It was a pleasure working with Vincent. He is a very pleasant, courteous and knowledgeable person and I will refer him to anyone that might need your service.

 
 

Erin T. - NH

Vincent was on top of things, quick response usually within an hour. We have worked with Vincent before and he is why we chose to use Reliance First Capital for our refi.

 
 

Larry S. - CA

Vincent Gentile is the best there is. He provided a level of customer service that I haven't experienced in decades. Calls, emails, texts got a response within MINUTES - not hours or days. Every step of the process was explained completely and thoroughly. There were no hidden surprises. Vincent was professional and personable. He was a pleasure to work with.

 
 

Scott V. - NC

Let me start by saying this my process took several months due to unforeseen circumstances am I service that I received was nothing but first rate. William knock this out of the park with his customer service they provided to me throughout the whole entire process he not only takes care of the customer but he builds a relationship with the customer and I have never been more comfortable doing Business over the phone in my opinion he is one year was valued employees as he goes above and beyond what I would think anyone else would do he is a true asset to your company And should be treated as such again the most pleasant experience I’ve ever had. I truly believe that William Van Wagner should be in a leadership position so that others will follow his lead and work under his Ethics on how to build customer relations.

 
 

Vadym H. - OH

Yana was very informative and answered all our questions. Marta was helpful in getting us to bring the correct documents for the loan application. They were a great team.

 
 

Lydia R. - OH

Yana and Michelle were who we dealt with for our loan. Both were incredibly professional, responsive and just all around awesome. Honestly they were the best part of buying this home. They were so easy to work with. They always answered the phone or at least called back very quickly. Even after I sent an email with documentation, I received a response email confirming that my info was acknowledged. They both went above and beyond and I would highly recommend them to someone purchasing a home.

 
 

Ivan P. - OH

Professionals!

 
 

Roman M. - OH

I would recommend Yana to anyone who is looking to get approved for mortgage with no too much headache. From the first meeting with her and to the closing process she was always helpful and was ready to answer any type of questions I had about all that stressful process of getting loan. Yana did perfect job and I will be always thankful for it!!!

 
 

Marie F. - OH

York made the whole process so easy. He was a good listener and did his best to fulfil my expectations. He would definitely recommend him. I was 100% satisfied.

 
 

Rita P. - LA

I used York before and was very satisfied

 
 

William B. - ME

The refinance went very well.

 
 

Deborah G. - IN

Great service! Alicia was very knowledgeable and quick to respond with any concerns. Transaction was smooth and quick! Will recommend to friends and family!

 
 

Deanna V. - MA

We refinanced our mortgage and worked with Amanda Ida Carlson. She set my mind at ease through the entire process. We had some major time constraints and Amanda made it all happen very quickly. She helped us so much by pushing along the people that she deals with and keeping us updated every step of the way. Amanda is one of the nicest people that I've ever dealt with and Reliance First Capital is VERY lucky to have her on their team!! Thanks Amanda for everything you did for us!!!

 
 

Deb B. - TX

Recently I had the privilege of reaching out to Joseph for a potential refi. I can't say enough to compliment his professional service, knowledge and efficiency with my specific portfolio loan needs. Just wanted you to know what an asset he is to your team at RFC and I look forward to doing future business with him. Joseph certainly does RFC proud!

 
 

Kimberly M. - PA

Brandon was very informative and helpful.

 
 

Kelly R. - FL

Very good experience. The entire experience was very smooth and quick. I would highly recommend Brandon and the Reliance First Capital team... Brandon was very helpful and always easy to get in touch with all my questions..... again thanks for all your help...

 
 

Drucillia W. - PA

Very knowledgeable, will share my experience. The whole process was easy and understanding will share with friends and family satisfied and couldn't be more happy.

 
 

Kim M. - PA

Saved us a ton and very professional! Working with Brandon was an incredible experience! He saved my Husband and I thousands of dollars, which was much needed during this time! Brandon was always available when we would call/text/email him, and got our loan done in less than a month. He was very upfront and transparent about everything, and I would HIGHLY recommend working with him in the future. Thanks Brandon!

 
 

Carol M. - AL

Brian answered all my crazy questions.

 
 

Sheila N. - PA

Bridget never gave up when there were obstacles to my refi approval. She is both a knowledgeable and personable asset to the company. I didn't get everything I wanted but I am now in a better financial position than before closing. Thanks.

 
 

Jeffrey D. - MD

Bridget Prenatt could not have done a better job. She is extremely knowledgeable and demonstrates professionalism throughout the process. She availed herself to us literally 24 hours a day. Follow up was timely and consistent. She was also able to provide direction for our daughter in North Carolina in dealing with her first purchase of a home. She talked her through the process and then arranged for a Reliance First Capital representative from Charlotte to contact her. Our daughter will soon be closing on her now home thanks to Bridget. Thanks, great job!

 
 

Linda S. - MD

Excellence and Integrity. Bridget - smart, responsive, high integrity, caring, knowledgeable. An excellent mortgage lender!!!!

 
 

Gerard T. - NY

Great experience and painless. Being tech challenged as knowing how to send paperwork, Bridget, was not, she was very knowledgable, calm, patient and available for questions, explained paperwork she sent, so I understood what each was , and everything was done fast, and very timely.

 
 

Floyd H. - NC

We had a couple issues with our loan processing, but Bryan stayed on top of every detail and really pushed to make the loan close on time. I would definitely recommend him to friends looking to refinance if they asked!

 
 

Thomas g. - GA

Roberta and Caleb both walked me throughout the loan process. Communication with them was so helpful and friendly, they seemed like family. I will refer any one I see needing your service, and tell them how great my experience was.

 
 

Rochelle J. - OH

Carol was so very wonderful she made me have confidence in my stuff he's a very good worker. Everyone that I talked to was very nice. Thank everyone at Reliance First Capital, everyone was helpful, thank you so much, y'all made me happy.

 
 

Carlos R. - PA

It was great and perfect timing that Dan Talbert reached out to me to refinance at a lower interest rate.

 
 

Jacquelyn F. - NC

David helped me every step of the way. He was very professional and yet he made me feel as if I had known him forever. He is without a doubt an asset to your company. I feel as if I have a new friend in David. He helped me get through some rough times during this process and I would recommend him and your company to anyone who is looking for this type of financial help.

 
 

Katherine R. - SC

Dawn was outstanding to work with throughout the process, and I would happily recommend Dawn to friends or family should they have financing needs!

 
 

Bill S. - NY

An excellent experience. Donna provided the best and easiest experience this Air Force veteran ever had for me and my family. Her knowledge experience and professionalism really made working with her a wonderful experience.

 
 

Christina S. - NY

Excellent! Excellent! Excellent! Donna was an absolute pleasure to work with. She was referred by a friend and am I ever so glad to have followed up! She was attentive, knowledgable and super-efficient. She was always prompt with her responses and even allowing us to close sooner than anticipated. Thank you so much Donna! Excellent service and pleasurable to work with!!!

 
 

Lorrie P. - NY

True Customer Service! I want to thank, Donna, for all of her time and effort to help me refinance my mortgage. This is the second time Donna has helped me with my finances. Thank you so much for going the extra mile for me.

 
 

Eugene D. - IN

Dylan provided dedicated effort to work through our financial challenges and locate a loan package to help accomplish our refinance goals when other lenders did not.

 
 

Fidel D. - NY

It was stress free!! Everything went very smooth, Eric Barreau was on top of things, kept me in the loop the whole time. The best was it was only four weeks from start to closing!!!!

 
 

Fidel D. - NY

Eric kept me updated throughout the whole process.

 
 

David B. - OH

Erica was very helpful in understanding the process of refinancing.

 
 

Robert R. - NJ

Gary kept going back to the drawing board until we reached a happy medium on interest rate and cash at closing.

 
 

Barry W. - PA

Genna, just the best experience, honest and knowledgeable.

 
 

Scott O. - OH

Gino was thorough, courteous as dedicated to making the many details in the loan process be handled as smoothly as possible. Gino always responded quickly to questions and went above and beyond in terms of being accessible to us. He even gave us his personal cell phone. Gino is an excellent ambassador for Reliance First Capital and exemplifies the meaning of customer service. Well I can’t remember the name of the lady who came out to our house to do the closing, she was also excellent. She was very organized and punctual and efficiently covered all the documents that had to be signed. She went out of her way to accommodate our schedule and met with us on short notice.

 
 

John B. - KS

Jaclyn keep me updated through the months of working with various different and sometimes difficult persons on my end. Overall I am very satisfied with Reliance First Capital. The process was involved and required a lot of hoops but I believe Jaclyn did everything she could to keep it moving forward. The rest of the team was good as well. Thank you.

 
 

Nicholas C. - NY

Jim was more than exceptional. He was helpful throughout the entire process. Jim was not just a company rep-he is a friend who has provided insight and wisdom regarding this process anytime I called-he answered. Any question I asked-he answered anything I needed as far as advice-he provided. Jim and I have become friends and I feel confident that if needed I can ask and he will answer. This process was easy and smooth.

 
 

Linda G. - NY

James was knowledgeable and cared about my needs. It was a pleasure working with everyone involved through the whole process. Thank you!

 
 

Suzanne C. - CT

James was outstanding,

 
 

Ellen F. - VA

Jamie Fisher exceptional service, she was my loan refinance contact.

 
 

Thomas M. - OH

Kayla kept us informed about each step of the process.

 
 

Glenn Y. - PA

Kelly worked with me though the whole process.

 
 

Tad D. - LA

Refinancing with Reliance First Capital and Kimberly Rutherford was amazing throughout my entire Mortgage process. She quickly responded to all of my questions and made the entire process go smoothly. She was kind, smart and considerate of what generally worked best for me. I highly recommend Reliance First Capital and Kimberly Rutherford. I wish Kimberly could train other companies on how to treat their customers. 5 stars!

 
 

Charles L. - SC

Kyle was very professional. He was really involved from day one with this loan and determined to satisfy my needs. He communicated with me daily and kept me well informed every step of the way. I feel as if we had established a relationship to the point that I would have trusted him to make decisions for me regarding this process. I would like to thank your company and Kyle for a well-groomed process. Thank you all!!

 
 

Jeanne D. - LA

Kyle, Lynn and Bethany were very professional and did a wonderful job. They were great to work with.

 
 

Greta W. - NY

Working with Lance was such a pleasure. My situation was very difficult. He helped me when no one else could. I achieved my goals. He really cares about you as a person, not just a client.

 
 

Jean S. - CT

It was a great experience. I had a great experience working with [Lance]. He is always be there for any of my questions. He gave me so many options to contact him. He make me feel that he is really there to help me. Thank you so much.

 
 

Michael H. - NY

Best mortgage experience ever! Lance Kirshner made my refinance so simple and painless that I am still in awe! Any worries I had were immediately dispelled by his knowledge and understanding in this field as well as his seemingly charismatic nature. I have absolutely no choice but to give Lance my highest recommendation to everyone, and I look forward to working with him again in the future.

 
 

Frank T. - NY

Professionalism and client concern was evident throughout the process. My tasks were made so much easier because I was kept constantly informed of the progress being made to complete the documents.

 
 

Dawn B. - NY

It was an awesome experience! My experience with Lance was the best refinance experience I ever had. I have refinanced my mortgage many times before but never had anyone as professional or dedicated. He takes pride in his work and is very knowledgeable in his field. He was hands on, always kept me informed and the process moving forward. He was very truthful when presenting me with all the numbers and when I got to the closing table there were no surprises. He made what was usually a daunting experience very pleasant. I would absolutely recommend him to many of my friends, colleagues and clients.

 
 

Gary V. - NJ

Outstanding service.

 
 

Gary V. - NJ

Great experience. Marissa Longo was truly outstanding in handling the refinance of my mortgage. Her patience and understanding was absolutely above and beyond expectation, I could not be happier with the respect and understanding she treated me with. Thank you.

 
 

Jan L. - VA

Kelly was the nicest sweetest understanding agent I have ever talk to I appreciate everything that Kelly did for me and she definitely is an asset to your company thank you so very much.

 
 

Joe C. - TN

Kelly Sipp is THE BEST!!! Kelly was extremely knowledgeable, easy to work with, fun to talk to, and always a great communicator.

 
 

Debra B. - OH

It was a great experience! The entire process was awesome! Kelly is extremely nice, she makes you feel like family! She answers all your questions! She gives you a list of all the things she will need and if you get those things to her in a timely manner your loan will close in a timely manner! She is such a joy to talk to each day! Whenever you have questions or issues she answers them quickly!! Kelly is a 7 star loan officer!!

 
 

Joh W. - NY

Kelly took the steps to ease this refinancing and guided my wife and me through with patients and care. She was available for all questions and problems that I raised during the process. Reliance First Capital has a remarkable young lady doing service for us and Reliance First Capital.

 
 

Kenneth M. - NY

Ken is great, personable, good character, and knowledgeable.

 
 

Ruth M. - NY

Ken is kind courteous professional.

 
 

Claudia W. - SC

Keyontae was our point of contact, I'm sure he makes your firm proud. I know you cannot interview every outside company you deal with however, it would make for an easier transition if they were as Courteous and Professional as Reliance First Capital.

 
 

William M. - SC

Keyontae helped to alleviate all fears.

 
 

Susan P. - TN

It was a wonderful experience working with Kimberly Rutherford. I seemed like I'd known her my entire life. She made it such an easy process in order for me to refinance my house. I would highly recommend her to anyone who needs a home loan.

 
 

David M. - TN

Kyle kept us informed through the entire process that was a little challenging at times.

 
 

Henry E. - SC

Kyle had contacted 6 months prior to starting this process and had determined it was the wrong time. I said let's look again in 6 months. He called back then and not before. He thoroughly explained all options and plans. He is thorough and personal.

 
 

Brian P. - IL

Kyle did me, Reliance First Capital and himself proud. I demanded communication and hand holding. He provided to my expectations. All aspects of the loan process went well except for my closing not being at the end of a month. Other than that issue he was professional attentive and factual. Kudos to you in hiring and training Kyle, kudos to Kyle for a job well done.

 
 

Michael H. - NY

Lance Kirshner was outstanding!

 
 

Robin S. - DE

Great Experience! Great to work with, offered lots of options. Choose the best for us and he delivered on all he set forth. Kind courteous and professional would recommend Lance to others.

 
 

John S. - NC

Overall smooth transaction. Would use again. Would refer someone to Reliance First Capital.

 
 

Bryce C. - OH

Lisa was great to work with. Either during the work week or even the weekend; she was there to respond to my inquiries.

 
 

Steven P. - VA

Mason kept me informed on everything. I have worked with many loan officers, not a one like Mason. He is awesome!

 
 

Suzanne B. - OH

Matt did an amazing job.

 
 

Dave B. - OH

Excellent experience. Matt did an excellent job helping us through the loan process. He was very patient and explained, in as much detail as we needed, every step of the process and what to expect as we moved forward. I won't hesitate recommending him to family and friends.

 
 

Norvil M. - MN

Matthew was always polite and courteous and was very helpful with the process.

 
 

James C. - MD

Matthew was always contacting me when I needed something. My pie in the sky dream was given and he showed me real alternatives to avoid wasting my time and money, he was one the only person when looking for possibly refinancing that I felt respected me and honestly understood, I believe it was Candice that did the second half of my mortgage was perfect at explaining where to get something I needed. A giant hug to everyone who made this happen.

 
 

Steven B. - SC

I like how this company stayed with me the whole time to get the loan approved.

 
 

Carolyn S. - MS

Melissa Foy. Found the best loan for us. Answer any questions and was always available if we needed her!!

 
 

Gilbert L. - AZ

Mellissa and Roberta did an excellent job and they are much appreciated.

 
 

Christine W. - NY

The measure of a good customer experience is how a misunderstanding is handled and how the relationship continues. We had a misunderstanding, but thanks to open and good communication, we were able to move forward and even ended our relationship having some good laughs. I would highly recommend Michael for your mortgage needs. His response time is extraordinary and if he doesn't know the answer, he tells you so and he tells you when he will get back to you.

 
 

Jim T. - NY

The process went seamlessly all in all it was a pleasant experience. Mike was accessible and very knowledgeable.

 
 

Donna K. - CT

It was a good experience our loan officer was very helpful and informative. Even though the loan took time. It was a pleasant experience to work with Michael Attanasio. I would recommend Reliance First Capital.

 
 

Donna I. - CT

Had a pretty good experience very helpful. The entire process was pretty easy once I got the good direction on what to do mostly my fault, lol.

 
 

Helen S. - NJ

Excellent experience working with Reliance First Capital. Michael Newton loan specialist, was working with me from day until the completion. Having one person as a single point of contact streamlined the entire process. Very professional, knowledgeable, and patient. All my questions and concerns were addressed in a timely manner. It has been a positive experience, and my goals were met.

 
 

Dom M. - NY

Knowledgeable, respectful, caring and fast. Mortgage analyst Michael Newton contacted me after I applied with lendingTree, from day one he was full of information and consideration, he made the whole process from the first call to the closing a pleasure, I felt very comfortable giving Michael my personal information. With Michael overseeing my file I never worried about anything, all I had to worry about is where I’m spending the money he got us, I recommend Reliance First Capital for you mortgage needs ,they made refinancing a pleasure, thank you again Reliance First Capital you made my world a better place, for myself my wife and my kids.

 
 

Jake F. - NH

I don't have anything but good things to say about Reliance First Capital. The refi process was pretty smooth and Mike O'Brien is the best. This is our second time working with both RFC and Mike. Mike goes out of his way to explain the process and run interference on any issue that come up. But not many issues come up. He works real hard to ensure you get the best deal available and save you money wherever he can; he definitely goes the extra mile (like learning my rotating night shift schedule that even my family can't seem to get down). Over the last couple years (and refi's) I've gotten to know Mike as he's gotten to know me and he's just downright a good guy and a friendly dude. I hope to meet him in person some day. We've only had positive experiences with RFC. I like that they didn't sell off my mortgage immediately after closing (I understand that doesn't mean they won't). I would absolutely use them to finance/refinance and you should as well. The only thing that would make it better is if they made my payments for me. Thanks for all your hard work, Mike!

 
 

Mary W. - MI

This was our second time working with Michael in 5 years. He is truly exceptional.

 
 

Michelle L. - MA

Good experience. Refi's are exhausting but my loan officer did a good job keeping the process on track and talking me through every step.

 
 

Esther S. - MI

The experience was thorough. Michael O’Brian was a pleasure to work with. So friendly, and concerning. Every paper needed I was able to take a photo and send to Michael.

 
 

Saifa P. - MD

Miles was my agent and very knowledgeable and informative. Great experience with all staff involved. Thank you, the process was easy!

 
 

Kathy L. - IN

We're pleased to give a shout-out to Najeeb Johnson and his team at Reliance First Capital. Our re-fi experience was fast and professional. We were guided through the process by folks who actually seemed to care. Two thumbs-up and 5 stars!

 
 

Glena E. - PA

My wife and I worked with Najeeb Johnson and from day one, he helped us through our refinance on our house. Najeeb was great through the process and followed up 1 to 2 days weekly until our settlement. Najeeb even called us the day after the settlement to see how everything went, we never had that type of professional service and we have had several house mortgages over 30 years. Najeeb was a very professional loan officer and would recommend Reliance First Capital for any mortgage needs.

 
 

Kris G. - OR

We could not believe the level of service we received from Natashia Washington at Reliance First Capital. She was knowledgeable, easy to work with, always ready with answers to our questions and was able to get our refinance done quickly, expertly and with no worries on our part. I would highly recommend!

 
 

Terry R. - TN

The entire process was excellent. If you are fortunate to work with Patrick Germovsek you are in good hands. He is a true professional. His personality, can do attitude, and product knowledge is right on.

 
 

George C. - PA

Paul was particularly very knowledgeable, professional and always available day or night to answer any questions. Keep up the good work!

 
 

Daniel F. - NC

Loan process went as expected. Very happy with the people and the process. Phillip walked me through everything.

 
 

Matthew E. - MA

Phil did amazing job to make everything worked out smoothly.

 
 

Kathy B. - VA

Philip listened to our objectives and made great suggestions with multiple options to meet those objectives: creative and flexible.

 
 

Rachel W. - TN

I worked for years to improve my credit when I had the pleasure of working with Preston John Wood. Reliance First Capital is hands down the best experience I've ever had. I felt Preston listened to what my family's needs were and always communicated anything he could do to help. He always kept me updated on where we were in the process of the refinance. I was able to consolidate debt and have a new financial start thanks to this wonderful company and their staff. I would recommend them hands down and will definitely call them again if I move.

 
 

Robert F. - PA

Rebecca was very courteous and easy to talk to. She encouraged me through the process, not to worry about paperwork, or any anticipated issues which may arise.

 
 

Robert F. - PA

Rebecca Lindsey was very courteous and easy to talk to. She encouraged me through the process, not to worry about paperwork, or any anticipated issues which may arise.

 
 

Nancy A. - IN

Rebecca knows her stuff. My husband and I were super impressed with Rebecca from the get-go. Rebecca is so knowledgeable and easy to work with. She worked to understand our situation and help us get a great deal on a refinance. The process was seamless. If you have the opportunity to work with her, you won’t be disappointed.

 
 

Kellie B. - MA

Great experience: Ms. Regina Katrina Rupnik was very accessible and knowledgeable. Regina made things very easy. I was difficult to pin down and get a hold of because of my job, but she went out of her way to keep contact with me and make sure I understood every aspect of the process.

 
 

Mary B. - VA

Great Customer Service! I am completely satisfied with the great customer service provided by Regina Katrina Rupnik. Her highly developed skills in taking me through the refinance of my home is invaluable. Very attentive to detail and first-rate customer service. It was nice to have a quick response to my questions at any moment. Reliance First Capital is lucky to have her on their team, and I highly recommend her.

 
 

Bryan O. - PA

Better communications on certain timelines and when transactions are taken out on your account for certain costs.

 
 

Benny M. - TN

I can't thank Richard and Reliance First Capital enough. Richard helped us through this process and our loan was a tough one. Reliance First Capital was the only company that agreed to help us. Our own mortgage holder would not take the time to help us. We are on the right path to a better financial future. We could not have done it without all the hard work from Richard. Thank you, thank you. We will be sure to refer friends and family to Reliance First Capital whenever possible.

 
 

Theresa S. - NY

Rick was fantastic! He was very personable and the main reason why I decided to refinance through Reliance First Capital.

 
 

Cherrish B. - NY

Ritu was absolutely phenomenal! She helped to make a miracle come true. She first contacted me on Tuesday and was able to provide to me the funding commitment I needed by Friday! Which meant she got the appraisal, title search and all the paperwork completed in less than 3 days!! She was professional, personal and truly customer focused. I work for the head of customer experience for a major bank and Ritu clearly knows how important customer experience is! You are very fortunate to have such an amazing employee! The process could not have gone and smoother or quicker! You truly have been the best BEST Ritu. Appreciate you very much and so glad you were the first to call me after I filled out the lending tree application online. I doubt anyone else could have funded this in such a short time!! Truly amazing and I will absolutely be recommending you and Reliance First Capital to family and friends! Thank you again and if you ever get to Niagara Falls please let me know so I can show you my new vacation rental and buy you a drink and/or meal to say thanks properly!

 
 

Jason D. - NY

Ritu: knowledgeable, courteous, great follow-up, a real pleasure working with her.

 
 

Corey B. - NH

Ryan kept me informed at all times he even gave me his personal cellphone number so I could ask questions after hours.

 
 

Dale Q. - LA

Samantha was very professional and a joy to work with. She was always there to answer any questions that we had.

 
 

Gerald H. - AR

Sean was very responsive and helpful. Personable and relatable.

 
 

Ricky H. - TX

Sean, I wanted to take a moment and say thanks for all that you have done concerning this refinance. Have never seen anyone work as hard as you do toward helping someone get everything completed. I also like the way you explain things and why they must be done that way. I would give you a five star rating any day.

 
 

Delnita s. - TN

Sharon went above and beyond to make sure we understood what we needed and walked us through the process.

 
 

Philip C. - LA

Sheranda is very professional.

 
 

Earl J. - MD

Stephen was always available to answer all questions I had or returned my call in a timely manner.

 
 

Donald W. - NC

Steve stayed with us every inch of the way through the process. Great Person and very likeable. Steve was the Best loan Specialist we have ever dealt with, both Professional and a true friend. Reliance First Capital Mortgage is by far the best Mortgage specialist we know...

 
 

Thomas L. - SC

Steve was our exceptional Mortgage Analyst and we could not have had a better one. Steve was our answer to prayer and he went way beyond the call of duty and exceeded way above our expectations. Steve was able to get our loan pushed through in 12 days, when Freedom Mortgage couldn't even get it done in 6 months. We appreciate so much the wonderful experience we had obtaining our refinance through you!

 
 

Kathy L. - SC

Wonderful experience! Through Reliance First Capital we were able to accomplish completing our refinance in an astonishing short period of time! Steve was truly awesome from the very beginning. He accomplished our refinance in 12 days and went beyond the call of duty.

 
 

Linda B. - ME

The load process was pretty smooth and was handled in a very professional matter.

 
 

Ashlie E. - MD

Steven was an exceptional Mortgage Analyst. He was not only very responsive but well-versed in the programs available to me. Before I could request a status update, Steve had already contacted me via email and/or phone. I like to be as informed as possible prior to making a decision on this level. I appreciate that he was able to provide a variety of options that could meet my requirements and explain in laymen's terms when needed. Steven went above and beyond to accommodate my schedule which included working some late evening hours and on the weekends. If I had to go through this process all over again, I would definitely want to work with Steve.

 
 

Adolph L. - IN

Steven and Cheyenne were both were very professional and seem to be on the ball with everything I needed.

 
 

Connie L. - SC

Taylor was absolutely fabulous to work with. He answered all our questions and truly listened to our needs. Taylor was able to guide us in the right direction to help us meet our needs. He was very courteous and professional throughout the entire process. We appreciate everything that Taylor has done for us. He made this process very simple and Tim and I felt at ease working with him.

 
 

John W. - TN

Taylor was very professional and courteous. He helped us and went above our expectations. If we were unsure he was always there step by step. Keep us in the loop the whole time during the process.

 
 

Betty W. - TN

Taylor Curry gave us very exceptional service. He told me he was fairly new but honestly it sure didn't seem like it. He was very knowledgeable and seemed to have the experience of someone that had been helping people for many years. He was with me every step on the way. When I had concerns he was there to ensure me that everything would be okay. He exceeded my expectations tremendously saving us over $800.00 a month. I would recommend Taylor Curry to anyone looking to do a refinance. It was my pleasure to work with him, he kept me informed and walked me through the entire process step by step. I can't thank Taylor enough! I feel if Taylor Curry is new at this and the service he provided me with....Wow!!! Look out when he has a few years into his career he will be and should be in a much higher position soon. Very knowledgeable, very passionate about doing what is right and doing what he can to help his clients save money and get them back on track with a financial peace they long for. I can't add anything that he should have done more or should have done... he provided exceptional service from the once time we spoke to the last time when my loan had funded to receiving the checks. Also, thanking me for letting him help us out and wanting to stay in touch with his clients. I believe that is just the best not thinking well I have helped them and that's the last time I will have to contact them and move on to someone else. You feel like Taylor really is proud that he has accomplished helping another family and is genuinely concerned to keep in touch after everything has closed. Just a great guy to work with. Thanks again Taylor for ALL your help through a very stressful process on my part that you eased my mind through it all. Giving me back some financial peace.

 
 

Lois R. - NC

Taylor is a very dedicated, knowledgeable representative. Extremely courteous. Went beyond the norm to keep me informed. I highly recommend choosing him to work with when applying for a refi.

 
 

Stephen S. - LA

With Teddy as our mortgage analyst I don't know how you can improve on the service and commitment that was provided. He has always been extremely helpful and reliable through the entire process. Thank you to Teddy and the entire Reliance First Capital team!

 
 

Michael P. - VA

Teddy, I have already passed your information to a colleague. This is helping me tremendously; so I know that they will be calling, thanks.

 
 

Dena D. - NC

Evan was my contact and he was TRULY Amazing! In fact, I am already looking for another rental home to purchase and will contact him when I find what suits my needs. He let me know UP FRONT what it would take to close another rental loan instead of doing it all on the back end. He is truly an asset to your Organization! I just hope that as he moves up the ladder with Reliance First Capital he can still be my mortgage "go to" person!! I am recommending ANY and EVERY ONE I come in contact with to reach out to Evan!

 
 

Richard R. - CT

Toi was exceptional. She remained professional even at times I became frustrated by all the minutia requirements for processing the loan.

 
 

Adam D. - LA

Toi was very helpful and instrumental in my refi process.

 
 

Derris S. - KY

Travis Yocum was my loan manager. He educated me early on and and walked me through the entire process. I appreciated his services and hope to get the opportunity to refer someone to him in the future.

 
 

Marquece R. - GA

My home refinance process was lengthy but Reliance First Capital got the job done. My loan officer Tyler Maglione walked with me thru the whole process, making sure I get the best mortgage option and terms. Detail is everything and keep up the great work Tyler!

 
 

Roberta H. - DE

We really enjoyed working with Wade, he made it all so easy. Everyone was professional and kept us informed through the whole process.

 
 

Mark M. - TN

Wade went above and beyond to help us with the Refi he is a kind, professional, and very patient man. Our Refi was rough at time's but wade just keep on thru it ALL. We couldn't have done it without help and patients.

 
 

Adelaida M. - TX

Wade delivered an exceptional service. He was caring and amazing and took great care of my family needs.

 
 

Jose C. - TX

Wide was amazing. He truly cares for his clients and we are so grateful for his service.

 
 

Vincent G. - GA

Whitley Chilton was great... Keep doing what you do.

 
 

Christopher B. - RI

Process was easy and pain free. Highly recommend.

 
 

Semyon P. - FL

Yana was a great!!! The best loan officer we have ever worked with by far!!! Michelle, the processor, was very good as well!!!

 
 

Linda M. - NY

Zachary talked to me as often as I needed, explained things multiple times, and was always courteous even when I got frustrated and angry.

 
 

Robert L. - NH

Zach went above and beyond for us. He kept in contact with us via email text and phone calls, he provided courteous and professional service we expected and more. He gave us several options and walked us through them all, he provided incredible advice beyond our expectations. He was kind and we almost felt like he was a family member looking out for our best interest. I highly recommend Zachary to anyone who wants to refinance their home!

 
 

Katie B. - PA

Very satisfied! Alicia is great! My husband and I came to Alicia for help to purchase our first home. She was very helpful and compassionate during the whole process. When there was something that my husband or I didn’t understand she was very happy to explain it to us. She goes above and beyond to help you move in to your perfect home. And the knowledge that she has is amazing! I will be referring her to friends and family for now on!

 
 

Elanea and Ron P. - PA

My husband I had dreamed about owning our own home for years, we always hoped for property too. We decided to give Alicia a try, even though credit scores were not great. We didn't have high hopes, we were honestly expecting a denial. Alicia proved that even if you think the worst, anything is possible. She was outstanding throughout the entire process, any concerns or doubts we had, she assured us everything would be find. The process took a little longer than we had thought it would but about 3 months after getting into a contract, we closed on a home we never imagined we would. Alicia is great at what she does, always there to answer questions or give advice. She is understanding and I truly believe she loves what she does. If there’s anyone who thinks “It will never happen” I encourage you to reach out to Alicia. We are forever grateful.

 
 

Kaitlin W. - PA

My husband and I unexpectedly found our perfect home (originally were planning to build) so we knew we had to act quickly. I knew Alicia had helped a lot of people and even those with less than perfect credit so I immediately reached out to her. Even though it was a Sunday she quickly got us preapproved so we could immediately make an offer the next day. Throughout the home purchase many unexpected bumps in the road came up through which she was always calm and reassuring that things would still work out. Amid an extremely stressful process she was my constant contact. The loan did eventually work out and successfully closed! We couldn’t be happier with how she handled herself and managed to keep us calm during the home purchase process. Alicia cares about her clients and will try to find a solution to even some of the most unlikely problems.

 
 

William G. - NC

Amanda did an excellent job!!!

 
 

Milton D. - FL

We were very happy with the final results.

 
 

Deborah D. - CT

Brandon is the best! Brandon was friendly, professional and knowledgeable to work with. He was always available by phone and email. We did have a problem with his fax machine but we worked around it. I would highly recommend him to anyone looking to re-finance. When Brandon M. from Reliance First Capital called us and mentioned Lending Tree, I took his call. He was professional to work with and we got familiar with the name, Reliance First Capital. It was a good experience and now we can highly recommend this company to anyone refinancing. Thank you, Brandon.

 
 

Robert B. - OH

Brian our mortgage analyst was always a phone call away answered all our questions.

 
 

Yvonne G. - RI

Brian was wonderful to work with. He kept us informed every step of the way. He is an absolute asset to your company. I will recommend him to everyone I know for their needs.

 
 

Victoria A. - RI

Brian was excellent throughout the entire process. He is very friendly and extremely knowledgeable. He is an asset to your company. I would highly recommend Brian and Reliance First Capital to anyone!!

 
 

Jose G. - RI

Brian has an excellent customer service, very professional has the patience to explain the procedure and guide to the point he makes sure you understand the process. I hope Reliance First Capital recognize such valuable person as Brian!

 
 

Leah N. - PA

This was my first mortgage experience and it was a smooth, easy process. Brian explained every detail to us along the way, answered all of our questions, and was available at any time for anything we needed. Michelle was very kind, thorough and answered all of our questions. Aisha clearly outlined items needed for our loan. My husband and I had a great experience with Reliance First Capital and would recommend to others! Thank you.

 
 

Frank C. - AL

Brian worked with me six to seven months ago and suggested that we try to qualify after six months to allow my credit score improve. Like clockwork Brian contacted my early in December and I got the loan I wanted. Thanks.

 
 

Barbara T. - PA

I was very happy with the service I received. Very courteous, kind and professional. Very easy to talk to. Ty so much for what you did for me.

 
 

Rosie F. - TN

Outstanding process. Been through them in the past but never this smoothly. Carol always available to reassure us that everything was working as it should and to trust her. Professional, caring and most of all trusting. Everything she said would happen, when it would happen and how it would happen, did. A great thanks to her and to all that work with her in your company. Everyone that we spoke to, emailed or texted were quick to respond. Don't have a name at this time, but you can surly believe that I will keep my ears and eyes open for anyone looking to consolidate, purchase or refinance.

 
 

Michael F. - TN

Very simple process. Told us our part and what they could do and everything worked just as expected.

 
 

Mary W. - ME

Francis was kind and very patient with me.

 
 

Linda B. - MA

Our Reliance First Capital mortgage analyst, Chrisanna Harris exceeded our expectations throughout the refinance process. From the very onset she was professional, courteous and explained things clearly and concisely, and was always available to us! Chrisanna listened carefully to what our needs were and carefully designed a loan that was affordable and improved our financial situation. Her knowledge and professionalism made our experience very positive, but what makes her stand-out is how empathetic and genuinely connected she is to her customers. She took the time to get to know us and made us feel “special” and we were not just “a number,” which is a gift! At times all of the paperwork, documents to sign and submit etc. became daunting, but, Chris always reassured us that it would all be worth it and it certainly was!!!! We’ve refinanced a few times and there is no comparison to how positive our experience has been with Reliance First Capital and it’s mostly because of the person, Chrisanna is! Reliance First Capital has a “precious gem” in her and the company is fortunate to have her on their team!!!!! We are so appreciative of all she did for us and now we are able to give our daughter, a beautiful wedding next Fall!!!! I feel doubly blessed as I have not only found the best mortgage analyst out there, but also a new friend!!!!! We have and will continue to highly recommend, Chrisanna Harris and Reliance First Capital to family and friends!!!! Chris is the only person we will ever deal with for our mortgage needs in the future as well!!!!!!🤩🤩🤩🤩🤩

 
 

Brandon B. - OH

Excellent service!! Seamless very professional! Christina addressed all of our concerns being a first time home buyers. Exceeded my wife’s and my expectations! Close exactly when she said we would within 30 days. So grateful for the commitment and passion she has to her customer and profession. Thank you!! Thank you!! Thank you!!

 
 

Cathy S. - NC

Christine was AMAZING.

 
 

Michelle M. - MS

Great experience. The process was easy and simple. There were issues at the beginning but I was walked right through them and they were resolved appropriately.

 
 

Sandra S. - SC

Courtney was very professional, personable, knowledgeable, easy to talk to, and excellent with communication.

 
 

Neva W. - SC

Courtney was knowledgeable, on top of her game, caring, professional, and courteous.

 
 

Gina Z. - AZ

The experience went very smoothly.

 
 

Bradley H. - ME

Donna was extremely thorough and very prompt in returning, calls, texts and emails. Her attentiveness was over and above any experience I have had previously. I have already recommended the company to two friends with preference to Donna. Great professionalism!!

 
 

Peter S. - NY

The process went very smooth. Donna was very professional. Answered all my calls email and text promptly and gave good information on how to get everything done as quickly possible. Would highly recommend her to my friends.

 
 

Gary T. - NY

Donna was friendly and honest from the first conversation we had until everything was complete. In only 3 weeks, we were set to close on our refinancing. She was always prompt in responding to any questions, and followed up on every step along the way to make sure the underwriting and closing were going smoothly. I would definitely recommend her to anyone looking to purchase or refinance a home.

 
 

Brad H. - ME

I recently refinanced my home due to the interest rates. I dealt with Donna at Reliance First Capital. First and foremost she was incredibly professional. Her accessibility was phenomenal with great turnaround time on calls, texts and emails. The information and different options afforded me were well explained and helped me to determine my best options. No pushing or steering towards programs that were not completely in my best interest. I would highly recommend Reliance First Capital to anyone looking to improve or upgrade their situation.

 
 

Arthur M. - NC

Elizabeth was always available, was always courteous, was always quick to answer any question, and was very supportive throughout this process.

 
 

Keith B. - MA

Eric did a great job throughout the whole process very thorough and provided excellent service during the process.

 
 

Danielle G. - ME

Eric was incredible and patient, thank you.

 
 

Ivy L. - NY

Eric was very professional and helpful throughout my mortgage refinance process. I had a fairly complicated case and he managed to get it done. He was very responsive and always returned my calls. It was pleasure to work with Eric.

 
 

Eugene A. - NY

It was the smoothest mortgage experience I have had. Eric was great at facilitating everything. There is always a lot of paperwork and back and forth, but Eric and his team always returned calls promptly and helped moved the process along through to closing.

 
 

Margaret D. - CT

We used Eric through lending tree, he was recommended via a friend, and we are so glad we went with him! Eric was professional and responsive, he helped make the experience painless. He was continuously available if we had any questions, and made sure we knew the process and understood the various steps. We are now in a position to recommend him, and we have, and are happy to do so!

 
 

Don H. - NY

Through what was a very extensive buying process, Eric was with us all the way, keeping us informed of every step needed for us to take.

 
 

Dagmara F. - NY

The best experience ever! I cannot thank Eric enough for his help and professionalism. I've done business with many people over the years, but this was the best experience by far! Thank you Eric and team!

 
 

Oscar L. - NY

Erick Cifuentes is the most beautiful person I never ever meet in my life he’s extremely professional honest and over standards was a privilege to let him help me in my process. Erick Cifuentes is one of those employees valuable for any financial company you company has a Gold person he’s spirit tone patience to this kind a process is totally amazing.

 
 

Hector G. - NY

I recommend Reliance First Capital for your home lending needs. I am self-employed and a first time home buyer. The staff at Reliance First Capital was great from start to finish. They explained the whole process to me, answered all my questions right away and were always available when I called them. Erick did a terrific job and I will strongly recommend him and Reliance First Capital to anyone looking to purchase or refinance a home.

 
 

Michelle L. - OR

We refinance our home with Erick. He is very professional, patient, and very knowledgeable. This is the second time we work with Eric. We really like his approach with the customer. We definitely recommend This Company to everybody who are looking for mortgage and refinance.

 
 

Betty W. - NY

I stay with Reliance First Capital for over 8 years. I bought 5 properties all [with the help of] Erick Cifuentes. He is fantastic. I am going to buy another one very soon. Reliance first capital is really can trust, and Erick F Cifuentes, too.

 
 

Diego V. - NY

Reliance First Capital is and will be my go to place for my Home mortgage needs. Erick F Cifuentes was incredibly helpful in helping us get our home and has been a real blessing in our lives. The process was stress free with a lot support from Erick F Cifuentes and his team. Wonderful group and would absolutely recommend them to anyone.

 
 

Segundo C. - NY

I have a very good experience with Reliance First Capital because they helped me make my dream come true of buying a property in New York and what I can say about them is that they are very efficient people who know what they are doing and do not stop until you comply your goal greetings to everyone especially for Erick Cifuentes and keep going helping more people fulfill their dream.

 
 

Steven B. - NY

Francine was amazing! She explained every aspect of the process in complete detail and in a very patient and professional manner! I would strongly recommend her personally!!! The process was flawless and absolutely pleasure!

 
 

Joshua B. - VT

Genna was absolutely amazing throughout the whole process, I would highly recommend Reliance First Capital. She made herself available nights, weekends and holidays and even when she was at home sick as a dog. As I told Genna, when I'm ready to refinance my two homes, she is the FIRST person that I will be contacting.

 
 

John S. - OH

Gino was extremely helpful and professional in getting our loan in a very rapid pace.

 
 

Matthew W. - PA

Gino and his supporting cast, whom I cannot recall their names were very courteous and knowledgeable. I don't know of anyone currently but won't hesitate to refer you folks if I do come across someone looking.

 
 

Schelia R. - IN

Hailee was professional and courteous.

 
 

Jay B. - MD

Hailee, an all-around professional.

 
 

Catherine P. - ME

Hailee was AMAZING! She was always professional, courteous and helpful. She stayed in touch with me always even when there was nothing to be in touch about. She was super helpful and she is a great asset to your company.

 
 

Philip M. - AZ

Jackie was able to close the loan after I thought it was dead in the water. Jackie was great.

 
 

Linda Y. - IL

James explained everything clearly when I didn't understand.

 
 

Shripad B. - VA

Jamie was awesome - kudos to her. She was prompt and quick to return calls. Amazing customer service.

 
 

Andrea B. - PA

Everything was explained, including options. No question was too complicated.

 
 

Judy-Anne S. - TX

Highly suggest. Refinance with Jennifer. We lowered our interest rate and monthly payments as well as received $ towards remodeling our home

 
 

Tom M. - LA

This was much easier than the last refinancing I did. My son will soon be in the market for buying a house and I will definitely recommend Reliance First Capital and Jennifer.

 
 

Tom M. - LA

Refinancing made easy! I was a little skeptical at first thinking this was going to be a hassle. But the more I talked with Jennifer the more at ease I became. She guided me through the process with ease and assurance. I did my research and found that Reliance First Capital was bigger and more established than I thought! That's what really meant a lot to me, I found I wasn't dealing with some struggling mortgage company. She also offered to help me with any other financial dealings such as reducing my debt. I'm glad I answered that “unknown” phone number!

 
 

Robert N. - VA

Joshua conducted himself in a professional manner from the very beginning of my loan application. He was always willing to any questions I might have concerning my loan application and did so in a prompt courteous manner. I feel Joshua had my best interests at heart throughout the whole process. He is a definite asset to your organization.

 
 

Anthony B. - AL

Karen was great.

 
 

Patricia F. - OH

You can tell Karen loves her job, she went above and beyond through this whole process, I always felt comfortable with her. She made the process painless, explained everything in detail and answered all my questions/concerns quickly. I will miss talking to her. I am so grateful that I had Karen...Thank You! I never thought I would be able to say this was a great experience but it was, only because of Karen Kenerson! Glad she was my loan officer...Thank you and have a great holiday everyone!

 
 

Marisol A. - NY

Kelly was patient, proactive, understanding and made the process comfortable to the best of her ability. Always kept us informed and supported our inquiries. It was a great experience for my family as well for my extended family who also went through the experience with the Mortgage Analyst, Kelly.

 
 

Valery T. - NC

Kyle has good verbal communication skills.

 
 

Lawanda H. - VA

Have Kyle train everyone because he went way beyond what is mostly expected from other Mortgage Analysts.

 
 

Iris R. - TN

Our loan officer, Kyle could not have made our loan process any easier...With the first conversation I felt very at ease and as if we had been long time friends. His sense of humor helped me feel like I could get through this and even have a few laughs without totally getting off the main purpose of the phone call...I will admit that I was very skeptical at first of applying online for a mortgage….In the past, I have literally hung up on telemarketers trying to talk me into a loan, I felt like they were trying to get personal information that could lead to a lot of trouble for me in a lot of different ways. I feel that your company is very fortunate to have a person with Kyles intelligence, personality and knowledge of making a loan to meet the clients' need....

 
 

Frank R. - MI

LaTresha is a treasure for your company. She's a gem of personality and a genuine asset to your corporation.

 
 

Jiun-Yih L. - CA

Leslie provided excellent professional and thorough service.

 
 

Walter W. - NY

I was mortgage shopping for a refinance. Reliance First Capital was much better on rates than the banks I had been doing business with for years. Offered flexibility in options, were upfront with costs and the process. Marissa, my contact was superb. Professional in knowledge of what she could offer, understanding in how stressful the process can be and walked me through it. She could not have been better. Nothing was hidden or left unexplained. I highly recommend them.

 
 

Leo P. - NY

Mary made a financial experience that requires constant attention to details, incessant process follow-ups, and precise management of the work to assure proper execution a 100% success. Her talent, professionalism and personal attention made the difference for us.

 
 

David O. - NY

Mary was very helpful throughout the entire refinance process. This is the second time she’s helped me, the first time was my original mortgage about 7 years ago. I will definitely be coming back to Reliance First Capital and specifically Mary for any future mortgage or refinance needs. Thank you.

 
 

Carol S. - MI

Mason worked with me for many hours and always answered by questions. I would recommend him and his manager Jackie. They both worked with me very closely and even called me from after they were off work. That is true customer Service. These individual are both very ethical and honest. If you want someone that will make the process go through while being transparent you cannot go wrong with Mason or Jackie. I would rate my experience with them a 10 out of 10. I have no referrals at this time but will keep you in mind if anyone in the future needs a new loan.

 
 

John S. - KY

Maya was exceptional in providing information regarding interest rates, payoffs, and all other pertinent info. Maya was also extremely courteous and professional at all times!

 
 

Julie V. - GA

Melissa was very professional and friendly.

 
 

Gayle M. - IL

Michael Attansio was great in walking me through the process. His patience and persistence helped make this possible.

 
 

Tim W. - KY

I have done business with Reliance Capital twice. Both times everything went smoothly. I highly recommend using them. You will be glad you did.

 
 

Stacey M. - NH

Our experience with Reliance First Capital has been absolutely wonderful! Working with Michael has been such a pleasure. He is professional, caring and an excellent communicator. If there was a problem/issue during our refinance process. Michael took the time to look into it and find an answer. Throughout the entire process, Michael always kept us updated on how things were moving along. He was always available and willing to answer our questions and or concerns. Michael made the process to refinance simple and easy for us. We highly recommend Reliance First Capital. You will not regret it. It was such a positive experience.

 
 

Fleshia s. - TN

Michael was very helpful with my complicated refinance.

 
 

Robert G. - CO

Natasia did a wonderful job helping me she was all there when I need help I want to thank your company and Natasia Washington for all your support.

 
 

Sharon G. - CO

The it was great experience working with Natasia Washington she really was a great person , I really appreciate you, it been wonderful working with you ,Natasia Washington help me when I just wanted to quit, she just keep me going, Natasia Washington really cares about people, She help myself and my family save money, she's very professional she is head and shoulders above most, thanks again, I will definitely refer my friend and family that want to save money on buying a new home, again thanks for all your help and support.

 
 

Adrienne E. - VA

Ndae is amazing. She truly cares about her clients and expresses actual empathy and compassion for those she works with. She is a true asset to the organization.

 
 

Jessica E. - NY

Philip was outstanding throughout the process...always kept me up to date, very personable as well. Made sure I understood all options available.

 
 

Sonja K. - AL

Pleasantly surprised at how transparent the process was. Phillip gave us sterling personalized service. He explained things to me in a way I could understand. It can feel scary to take your home - your highest asset and sanctuary- and make financial changes with it. Also, the processing manager, Michael was very knowledgeable and helpful to facilitate closing as quickly as possible. I had considered a refinance a year ago, but was so afraid of the process (with another lender) that I backed out of it. Phillip Ziegler was so kind and friendly, he put me at ease right away.

 
 

Lisa M. - TN

My husband I decided to refinance to receive some of the equity in our home to do some repairs and upgrades. From the moment Preston contacted me I felt at ease. He guided us step by step and explained everything to us. We were able to get a much lower interest rate and he actually kept us on schedule with the completion date of our current mortgage. He made sure to follow up to let me know where we and what we would expect next. After we had our home appraised and it was delayed by the Appraiser he made me feel at ease as I was worried something was wrong. When everything was done and the file became approved I believe he was as excited as we were. He really cares about his customers and I will tell everyone to ask for Preston when dealing with Reliance First Capital. He is such a sweetie and awesome to deal with!

 
 

Ronald M. - OH

Regina was outstanding! So professional, helpful and was always there to provide answers to any questions. The process went very smoothly.

 
 

Diane M. - OH

My husband and I were looking for a good way to consolidate some debt. Regina Rupnik was fabulous to work with and secured the best path. Would highly recommend her and this company to work with.

 
 

Ronald M. - OH

Reliance First Capital is a super organization to work with. Regina Rupnik was beyond professional and helpful through the whole process and made it stress free. Would highly recommend them for your financial needs.

 
 

Golden B. - VA

Richard and Kristen went above and beyond to get the loan done.

 
 

Christine W. - NY

Ritu is awesome. She was so pleasant to work with and made this transaction smooth and stress free!!! Always keep Ritu Sethi in your employ!!!

 
 

Scott P. - NY

Roman really went above and beyond throughout this process.

 
 

Charles B. - NC

Roman kept me in the loop on my loan. They did an excellent job and everything went very well.

 
 

Bonnie L. - NC

Roman was very helpful. He kept me informed with up to the minute information, answered all of my questions-when he did not know the answer, he looked it up and called me back in a timely manner. This is the second time I have worked with him and I would do so again in a minute.

 
 

Cynthia H. - TX

This is the second time that I've come to Reliance First Capital. The first was when I was way over-my-head in debt. I couldn't find anyone that would take a chance on me. I was able to refinance my home, paid off over $40,000.00 in debt and able to buy items without using my credit card. Because of my debt-to-ratio was so high, my payment for my house was more expensive and the interest rate was over 8%. Reliance First Capital suggested that I come back after a year and refinance again to get both monthly mortgage and interest rate are lower. So, I did. My monthly payment is going to be $400 less and my interest rate is under 4%. I'm happy and glad that Reliance First Capital was there to help me.

 
 

Lori H. - TN

Sean was very helpful and explain the loan process very well. Exceptional service!

 
 

Robert C. - TX

Sean was an exceptional person to work with. Courteous extremely knowledgeable and explained all options

 
 

Teresa H. - TX

Sean was great to work with. Very knowledgeable, explained every aspect of the process to us and our options.

 
 

Deborah L. - NY

The process was very easy and Sash was very accommodating.

 
 

Carl J. - AL

Sheranda stayed on top of everything and keep me well informed.

 
 

Gilda H. - LA

Sheranda provide excellent service kept me informed about what was happening and any issues or concerns I had and she was very easy to communicate with I had a great experience with her.

 
 

Richard W. - ME

Steve and Jaqueline walked us through the process patiently, sometimes having to answer questions more than once.

 
 

Bruce B. - ME

Overall I am satisfied and if/when I was to refinance again I would consider Reliance First Capital and Steven Diomataris again.

 
 

Edward W. - KY

Teddy is a courteous and dedicated guy who follows thru.

 
 

Jen D. - AZ

Great experience with Teddy at Reliance First Capital. He was always there to answer any question that we had and willing to work on our time with our hectic schedules! Very nice and helped us every step of the way. This is my second refinance with Teddy and Reliance First Capital and we will definitely use them again!! Highly recommend.

 
 

Fred J. - CT

Tyler went way out of his way to make sure my wife and I were comfortable, and understood the entire process. He was always there for us to walk us through the process step by step. Good news or bad he was right on the phone.

 
 

John L. - MI

Tyler Maglione did a fantastic job! Always responded quickly through email, phone or text!

 
 

John H. - DE

Keep doing what you do.

 
 

Kenyatta and Magdalynn H. - TN

My husband and I purchased a home through Reliance First Capital. Mr. Collins was extremely knowledgeable of the home buying process. I am one who asks a lot of questions and want to know all the details. Not only was Mr. Collins able to address all of my concerns and answer all of my questions, but he went above and beyond to make sure we were comfortable with the next steps. The professionalism Mr. Collins displayed while working with us, helped us to feel more confident about the huge purchase and commitment we were making. The quality my husband and I appreciated most about Mr. Collins, was his responsiveness to our needs. We were so impressed by his services, we recommended him to many of our friends and family. Through this recommendation my sister and brother-in-law used Mr. Collins as their agent and purchased a new house as well. When it was time to refinance, there was no question who we were going to choose to assist us and Mr. Collins did not disappoint us. If you are looking for a loan officer who is informative, trustworthy, kind-hearted and professional, I definitely recommend William Collins (Bill as we call him) to assist you in your time of need.

 
 

Debbie W. - OH

Zach, I can't thank you enough for being so attentive, informative, helpful and just all around pleasant to me with this. You made the experience not painful at all. I actually looked forward to your calls and texts. Thank you again and I will be dropping your name to everyone promoting your skills and business! Please don’t be a stranger. I’m keeping your good morning message on my answering machine just to hear your cheerful voice. If I can ever help you please let me know!!

 
 

Lisa B. - MA

I had spoken to other companies before I reached Mary. They were not helpful at all. When I reached Mary, I was very surprised how great a personality she had. This loan was all new to me..but she explained every little detail..and she did not mind repeating if I didn't understand. We worked on this loan for quite a while and it felt like I made a new friend. Too bad there isn't more people like her to work with. She even asked about family and we had many great conversations and some laughs. I would recommend her to anyone.. You have a wonderful employee working for you..you need more like her. Thanks again Mary for everything!!

 
 

John T. - PA

This is the third time I've used Reliance First Capital....happy every time.

 
 

Raymond N. - AR

Keep up the good work and we think you all so much.

 
 

Christopher M. - CT

Excellent customer service. A great experience.

 
 

Robert D. - MA

Michael was the courteous, smart voice of reason from the beginning. It was his intelligent, caring and confident manner that made me dismiss every other call I got from my lending tree inquiry (and they were relentless). Jackie deserves a shout out for a strong closing and honestly the whole Reliance First Capital team was professional, timely and reliable. I strongly recommend that team. Out of all mortgage experiences (including when I bought my house) this was the best, smoothest, and easiest.

 
 

Joan W. - PA

My husband and I recently refinanced our mortgage through Reliance First Capital and I personally dealt with a mortgage analyst by the name of Miklos Janosi. He was absolutely wonderful through the entire process and kept me informed with each thing that would happen next. He is so personable and friendly and made us feel very comfortable dealing with this company. We had refinanced previously and have never had such a warm reception with a person. I recommend him very highly if you need to refinance or to get a mortgage. Mick is very easy to talk to, does not judge you, and is the best person in the field that I have personally dealt with over many years!!! I recommend him highly and think that he is a very valued employee for the hard work and extra effort he puts out for people.

 
 

Anne M. - NC

Miles kept me informed via, emails, phone calls, and text messages throughout this loan process. Always friendly and professional. Enjoyed working with him, and he made the process very easy from start to finish.

 
 

Beatrice M. - IN

I am so happy to have this opportunity to express myself on how I'm so thankful for Najeed Johnson. Who has been there for me from the first time I talked with him about my financial needs. I know he worked very hard to meet those needs for me, and even though I had second thoughts he assured me he would be able to help me meet those needs. Which Najeed did and because of what he did a heavy load has been lifted from my shoulders. Najeed Johnson was very compassionate and considerate in his work, and that's what makes him unique. Thank you so much Najeed, in helping me to meet my financial needs. You where awesome. I would definitely let anyone know how Najeed Johnson help me in my time of need.

 
 

Mary H. - IN

Najeeb Johnson helped me with my refinance, he never gave up on helping me and was very patient during the entire process. He helped me to understand everything before I committed to it, I was beyond satisfied with the process thanks to Najeeb.

 
 

Wendy C. - PA

Speaks clearly and a real positive attitude.

 
 

Nathan V. - AZ

This review is made on the behalf of my parents. Natasia Washington at Reliance First Capital was a pleasure to work with. She never left me wondering about the process of the loan and helped every step of the way. She kept me so well informed about any set back or advancement throughout, all while instilling confidence that she would get the job done. I am very happy with my refinance and would recommend her to anyone.

 
 

Wendy C. - PA

I had the extreme pleasure working with Natasia Washington. She had help me lowering my rates. I cannot tell you enough about how polite and the staying in contact with me during this whole loan process! It was truly a wonderful experience working with her. I do know I will probably work with only Reliance First Capital for any further purposes. Thank you all for the help!

 
 

Armando P. - NY

Ndae Radwan, Was Awesome. She was there from start to finish. Answered any and all of my questions. She made this transaction very easy. She did an exceptional job on our mortgage.

 
 

Deborah J. - NC

Once I initiated a mortgage search online, I was flooded with phone calls and emails from companies. I wanted to extract some of the equity from house to pay off debts and to get a much better interest rate on my mortgage. All who contacted me were men who were pushy salesmen insisting that I couldn't find a better deal anywhere. Oula Horne was super friendly and simply told me what Reliance First Capital could do for me -- in detail. It was a perfect fit. She was great through the whole process. I'm a journalist, so I ask a lot of questions and she answered every one. I also appreciate that she was mindful of and efficient with my time, working around my very busy schedule. She made all the difference in getting through a process I'd been putting off because I dreaded going through it. She made it painless.

 
 

William M. - MS

Oula was exceptional.

 
 

Jodi B. - NY

Patrick was great! He was wonderful with being patient while I submitted the paperwork online. Sometimes working while refinancing can be challenging. Mission accomplished! We are closed!

 
 

Keisha W. - NC

Linda and Aisha were both very detailed, interested in my responses, and helpful in helping me get my materials and answers promptly, very professional and caring. If I find someone I will be glad to refer them. Special thanks to all that assisted in my behalf.

 
 

Jolanda S. - MA

Philip was a steadfast partner and counsel to us during the entire loan process. He retained such confidence and optimism during our concerns and was more than exceptionally patient in all aspects of the loan process. Would definitely refer associates to Philip.

 
 

Linda H. - AL

Chris was a pleasure to work with and personally despite it being a "process," Chris was available whenever I needed him. Since I am a little technically challenged, he was very patient and helped me through the paperwork. Reliance First Capital can be proud to have someone as caring and committed as he has been. I will gladly refer anyone I know to give Chris a call and tell them he is an asset to your company.

 
 

Brian C. - AL

Everything was good the way it is.

 
 

Larry P. - KY

It was a very good experience. We worked with Reliance First Capital, LLC for a home refinance. The experience was very good and uncomplicated. Phillip and Michael worked with us and took care of all the details we needed to have done. They made the experience very enjoyable and hassle free. They answered our questions and took the patience necessary to make sure we understood the process. The process was very smooth and completed in the time frame they said it would be done. The experience was such that we highly recommend Reliance First Capital, LLC. Phillip handled our refinance process with extreme professionalism and dedication. He answered all our questions in detail and was very efficient in keeping us informed with the progress of our loan. He was very patient with us and put forth the effort to make us feel like he appreciated our business. The process was painless in that he took care of details and moved the process along quickly. We recommend Phillip highly.

 
 

Mike W. - OH

Rahshan Johnson helped us to refinance and made the process smooth and easy. He was knowledgeable, kind and easy to work with. Definitely recommend working with this man!

 
 

Tracy C. - RI

Rebecca was awesome to work with she was very helpful. She attended to all our needs in a timely fashion, and I will recommend her to my friends in the future. She was awesome!!!

 
 

Mark D. - IN

The whole process went a lot smoother than I thought it would. Very smooth. Great customer service!!

 
 

Mark D. - IN

The whole process was excellent!! Rebecca Lindsey, what can I say about this gal? Let's see, very helpful, very knowledgeable and a very personable lady. It was like we've been friends for years. She stopped to listen to whatever I had to say even if it was about the consolidation. Knew the answers to all my questions and helped us every step of the way. When she told me, she was a Godly woman that set my mind at ease. I knew I

 
 

Mony C. - IN

Rebecca is very personable. She has excellent customer service abilities. She is also well versed in her job and you are made to feel comfortable with the entire process. I was very hesitant at first about refinancing. After she prepared the loan proposal, I still had reservations. She basically asked me to trust her and I reluctantly DID! I put my trust in very few things or people. Rebecca kept me informed at all times of the status of my loan and before I knew it, we were a couple weeks from closing. There are things you personally have to take care of, when dealing with a VA loan, but it is worth it in the end. My closing went smooth. She said all through the loan process, she would be my GO TO for the life of the loan (even after the loan closed). I ran into a problem, a month after closing, when my insurance was due from my escrow. The payment was issued to my old insurance company. New insurance company had not been updated on the loan. I contacted Rebecca and she got it corrected immediately, even a month after my loan had closed. She is a person with great integrity. I know I can count on her anytime. Great experience and very glad I agreed to trust her. It was definitely a leap of Faith for me.

 
 

Michael C. - RI

Awesome Experience. Rebecca was extremely helpful with all our concerns. She provide help on all the questions we had through the whole process. Rebecca Always answered my phone calls and emails in a very timely fashion she was very impressive. Great personality and easy to talk to. I would refer her to any one. Good Luck

 
 

David S. - SC

Regan Rutledge kept us informed and explained every step along the way.

 
 

Matthew G. - NY

Regan really walked us through the entire process step by step - for the 2nd time in 5 years. We wouldn't hesitate to call him if the need arises a third time.

 
 

Linda G. - TN

Regan is your company's best asset!!! He was professional, courteous and I feel went above and beyond the normal duties of a representative to ensure I received necessary instructions, information and/or to help me with the entire process. I will highly recommend your company to friends and family!

 
 

Linda B. - VA

It was a painless procedure, went very smoothly. Reagan kept me updated with each step. Was able to explain it in terms I could understand. I don't know of anyone working on a mortgage at this time but would and would all refer them to Reliance First Capital and specifically Reagan in a heartbeat.

 
 

Richard - OH

Rob is an awesome representative to work with. From the very beginning, Rob was extremely easy to talk with and work with. He always made sure we understood the steps of the home buying process, worked with us to understand what our budget should be and assisted whenever we ran into any issues. I would highly recommend Rob to any of our family or friends when it is their time to buy a house.

 
 

Gloria H. - MD

The process was easy and I had a wonderful person who helped me. He never gave up on finding something that would work for my family. Always responded to calls and emails before the day was over. Terrific person and company. Roman, never gave up on us and continued to try to find a way to get my home refinanced. Roman was God sent to me and my family!!! Keep up the good work.

 
 

Juanita H. - TN

I had the pleasure of having Ruth Adams working with me from beginning to the end. She made things go unbelievably smooth. She was very professional, courteous, knowledgeable, and was always there when I needed her. I would highly recommend her. If I ever have a need for this kind of service it will be Ruth Adams that I will call. Thank you Ruth Adams for all your help. I would say if all the employees are like Ruth, your company needs NO improvements.

 
 

Annette M. - CA

Samantha is one of the few that can automatically connect with people. One of the main reasons I went with Reliance First Capital was because of the way Samantha presented herself and the company to me. She was very knowledgeable, went the extra mile to get me the best deal, very patient with my repeated questions and in general someone who one immediately trusts and enjoys working with. She is OUTSTANDING! Thank you Samantha for everything you did for me. You are a STAR in my book.

 
 

Betty T. - KY

Sharon kept me calm and explained the why of everything from start to finish.

 
 

Meredith K. - SC

Sharon was very personable and kept me informed through the whole loan process. I liked that I didn't get bounced around to different people and that she remained my contact person for the entire period.

 
 

Karen R. - WA

Shawn went above and beyond in securing our loan. The process became frustrating because the company who held our original mortgage kept throwing up "road blocks" which really got in the way of smooth transition, and caused a delay in our securing the new loan. Shawn ran interference on our behalf and made a difficult situation less stressful by personally dealing with original mortgage lender, and was successful in securing our loan. Shawn is professional, honest, and helped us deal with a difficult situation. I won't hesitate to send friends and acquaintances to Shawn.

 
 

Cynthia D. - SC

Sheila picked up quilt that this was the first time I have done any kid of major financial activity ever. She immediately simplified her approach with me to terminology I could understand. Sheila was awesome. She did a fantastic job! I never got concerned about taking on a financial matter for the first time and was great! I am very pleased with Reliance First Capital and would use you again. I don't know of anyone at the moment, but I have shared my story with several friends. I received checks, paid off [another lender] (check was a little over, so I got additional funds)! ☺ Thank you again for all of your assistance, patience and telling me about each step so I better understood what I was doing! This was a "first" financial venture for me. Although I was nervous, you were the ideal person to deal with me. You calmed me when I was frantically confused. Now thinking back on the experience, I must admit I am very proud of me! I could not have proceeded without you. I appreciate your special, caring attitude; it is what I needed to be successful!

 
 

Shannon C. - NC

Sheranda was very professional and explained the process every step of the way!!

 
 

Cynthia C. - VA

Reliance First Capital really does an excellent job. I highly recommend Steven Anthony Bruefach. He knows what to do and how to help you get the job done. He is extremely knowledgeable on all refinance options. He has helped me in so many ways to get the best programs for me. He is highly very well qualified to help get the best options for clients.

 
 

Merlin H. - VA

Have underwriting and legal have a better colloquy to overcome technical issues of grey areas of judgement and discretion of the company's rule.

 
 

Menelaos L. - PA

Steve was personable and professional. He explained thoroughly all of our options and made the process easy, guiding us through every step. He even referred us to an agent that helped us save money on our home insurance.

 
 

Stephanie S. - PA

Steven was incredibly helpful through the entire process, from helping me get where I needed to be credit score wise, to exploring different loan options (conventional, VA, and FHA), to helping us with navigating the use of a POA. He worked tirelessly to meet our needs and went above and beyond, including issuing a secure app in order to communicate with my significant other whom is currently overseas and in an entirely different tome zone. Not only was Steve professional and courteous, he truly cared about making this work for Alex and I, even with our process being far from traditional or ordinary.

 
 

Darlene P. - MD

Steven and Carolyn I just want to thank you for your patience with me in completing this process. Your professionalism exemplifies customer service. I pray you both have a blessed Thanksgiving. God bless you and keep you.

 
 

Kristie H. - CO

Steve was always extremely helpful and polite. He took extra care to wish me a happy birthday and stayed late more than once to answer all of my questions.

 
 

Ronald N. - SC

Taylor was very professional and efficient. Excellent guy to work with.

 
 

Lisa C. - NH

Teddy was our contact person, every call we made to him, he got back to us within 20 mins. If he had to find an answer he was just as quick, yet apologized for needing to call us back. Teddy is just amazing, best experience we have ever had, Teddy Ferrell was very courteous and professional.

 
 

Brenda W. - NC

Teddy was polite, informative, and had a great sense of humor! I would refer to him in a heartbeat.

 
 

Larry H. - TN

Teddy quickly put me at ease about doing business by phone and internet he kept me updated constantly, Great experience.

 
 

Lisa and Scott C. - NH

I’m not sure how to get this posted online, but I would like EVERYONE to recognize Teddy Wayne Ferrell, Plano, TX. Teddy was our contact person, every call we made to him, if he wasn’t able to answer his phone (because I’m sure he was giving another client his undivided attention) he got back to us within 20 mins or less. If he had to find an answer he was just as quick, yet apologized for needing to call us back. Teddy is just amazing, I cannot say enough about Teddy, he made us feel like we were his only clients. His personality is professional yet so very friendly. He made the entire mortgage refinance so easy and not scary at all. If and when we do this again, Teddy Wayne Ferrell is our guy. Thank you so very much Teddy, you really are a great asset to Reliance First Capital

 
 

Michelle L. - SC

Good morning Teddy. Just wanted to touch base with you and thank you again for all of your hard work. We've gotten back on track for the most part, things are definitely looking much better. Our scores have gone up quite a bit and we finally have some breathing room. We ARE still planning to try and redo the loan in February, and try to increase the amount to what we had initially wanted to borrow, to be able to take of the things we didn’t have quite enough to take care of, so don’t forget us. We will be in touch and again thank you so much for not giving up on us. Teddy Ferrell was amazing! Looking forward to doing business with him again in the future. He absolutely went above and beyond for us and was by our side the entire way!

 
 

Robert S. - OH

The entire process went great, no room for improvement that I could see. Thomas described the process all along the way and answered all my questions and concerns and gave exceptional service. Very friendly. Reliance First Capital is a great company!

 
 

Robert S. - CA

Thomas Berry did a wonderful job with the refi of my VA loan. He explained the process and kept in touch with me the whole way. He was quick to get answers to my questions. The whole process took less than a month and I got a greatly reduced rate on my loan and a lower monthly payment. I would recommend Thomas Berry at Reliance First Capital to anyone who is looking to refinance their mortgage loan.

 
 

Christopher M. - TX

Toi was AWESOME! I've closed on a number of properties a number of times over the years and Toi made this the best experience I've had. Great service. Toi was on top of everything, responding quickly with accurate information and ensuring I had and understood ALL my options.

 
 

Christopher D. - SC

Toi was very professional in all areas, and Toneisa, the Processor was great was well getting the loan through processing.

 
 

Fred J. - CT

I have just spent the last 2 months working with Tyler Maglione. Tyler went out of his way to make us feel comfortable with the loan process. At first I didn't think it could happen. Tyler never gave up, he kept chipping away at it and it worked out. We were in heavy credit card debt, now thanks to Tyler we are not. He has changed our lives for the better, we now have a new start! Thank you Tyler!

 
 

Shauna G. - CT

I could say a million words of praises to describe my experience with Tyler Maglione at Reliance First Capital, but I will start with three...SUPERB, FANTASTIC, OUTSTANDING! Aside from that, Tyler was extremely knowledgeable. This was my first home purchase, but somehow with Tyler's help it did not seem overwhelming. He was available to answer all of my questions. I truly feel blessed to have had Tyler as my Mortgage Analyst. I was able to close and move into my home in record time. I would 100% do business with Tyler again and recommend him to everyone I know. There are just not enough words to express my gratitude.

 
 

Rose P. - TX

William went above and beyond throughout the whole process - worked with me after hours to explain everything that was going on. William kept me updated throughout the whole process until the very end and made sure I was getting everything to benefit my needs- Including promotions and discounts. William is great asset to your Reliance First Capital Team.

 
 

Debra O. - LA

Bill is a wonderful asset to your team. He treated me like a mother with care and concern. He really simplified the process for me. I love him like a son too. Your entire staff was great.

 
 

Denise S. - IN

My second loan with William. Love his work ethics, knowledge, patience, professionalism, enthusiasm, knowledge in the business, honesty and more! Hire more Bill Collins'.

 
 

Joanne L. - OH

The whole team was amazing and helpful at every step.

 
 

Alix D. - FL

York was excellent! He got the job done. He should be well valued as an employee.

 
 

Mery J. - FL

York was exceptional, way beyond my expectations. A true professional.

 
 

Debra W. - OH

Zach, I can't thank you enough for being so attentive, informative, helpful, and just all around pleasant to me with this. You made the experience not painful at all. I actually looked forward to your calls and texts. Thank you again and I will be dropping your name to everyone promoting your skills and business! Please don’t be a stranger. I’m keeping your good morning message on my answering machine just to hear your cheerful voice. If I can ever help you please let me know!! Zach was on top of it all! Totally! He was absolutely fantastic! Lynn (the underwriter) was quick to answer, she was great! Zach is absolutely the most pleasant person I have worked with in ages. He treated me with respect and helped figure out what was the best for me personally. I can’t say enough great things about him!! Quickly to tell me everything I needed and to help me when I needed it at a moment’s notice. Such a pleasant young man!!

 
 

Tara C. - NC

Allyson is a joy to work with. This is our second loan with Reliance First Capital and we won't work with anyone else. She makes the process a smooth and quick as possible.

 
 

Cindy B. - TN

My experience was very professional. I was informed of every step and all went just as I was told. A very good experience. For me, it all went perfectly. No suggestions on improvements.

 
 

Danielle H. - OH

We worked with Amanda Ida Carlson! She is probably the sweetest person we have ever talked on the phone with. She was super informative with every last detail—from start to finish! Always available to talk if we had a question and we couldn't have asked for anyone better!! Thanks Amanda for all your hard work!!!

 
 

Susan C. - NY

Brad was always responsive and very patient with all of my questions. This is my second loan/closing with Reliance First Capital and the customer support for both loans was exceptional.

 
 

Charity S. - TN

I thought Reliance First Capital and Breanna were incredible. You made an overwhelming process straightforward, understandable, and pleasant. Thank you. Breanna was so good that I felt like I made a new friend! I don't know of anyone currently buying or selling but if I do, I will definitely recommend you all.

 
 

Carrie M. - OH

Brian was truly amazing. He walked me through each step over the phone and explained things in a way I could understand. He even came out to my home to pick up signed paperwork. I had been putting off refinancing for years because I just didn't want to deal with the hassle. I wish I had met Brian sooner, it was SO EASY!

 
 

Antionette R. - VA

You guys are the best!!! Brian Solomon was very professional and a great people person. He is one of the most friendly individuals I have dealt with pertaining to a business matter. Definitely the best for mortgages!!!!

 
 

Natasha G. - NY

Brian, thank you for the wonderful and expeditious work you did to complete my refinance. You are the best. In June I went online searching for a new and lower rate to see what was out there. I had just closed on my home in December with a 30 year mortgage at 5.125%. I was bombarded with emails and calls etc. and after speaking with a few mortgage specialists I was reluctant to move forward after hearing about all the fees and rates. You assured me that I could refinance at a lower rate. You also were vigilant and honest in alerting me to the lowest rate available to me. Not everyone is like you Brian believe me. Some people really do not care about their clients. Anyhow I'm appreciative of you and what you did for me and my family. Now I have a 3.5% rate and I can save money over the life of my loan thanks to you. Please share with your office they need to know how great you are and that I am a satisfied client.

 
 

Natasha G. - NY

Brian was prompt in responding and sympathetic to my situation. I'm really grateful for all the work he did on my refinance. Brian was professional and knowledgeable and a great representative.

 
 

Lynna F. - OH

Bridget is amazing person to work with.

 
 

Julee H. - WA

Chad did an amazing job in getting us re-financed.

 
 

Alicia S. - CT

I love everything about the process. Chrisanna and Fiore were great.

 
 

Ronald B. - ME

Excellent work and patience with us.

 
 

Scott B. - TN

Christine was with us every step of the way, and answered any questions that popped up throughout the process. It was very smooth and efficient.

 
 

Debra F. - IN

Daniel and Tammy were professional and caring at all times. All emails and calls were taken care of immediately.

 
 

Margarette G. - MD

Dawn became a friend who helped us through a difficult, unfamiliar territory. She held our hand throughout the process. There was not a time we felt unsure of our decision to refinance. Dawn is a valuable asset to your company. I can't think of any improvements, everything went smoothly. We will be happy to spread the word of Reliance First Capital.

 
 

Daniel S. - NY

Donna, on the ball always! Just keep doing what you're doing.

 
 

Anthony B. - NY

Whenever I spoke with Donna she was very professional and kind. The loan went through very smoothly. It was a great experience and if I ever needed a loan again she would be the person that I would contact and I would and will recommend her to my friends!!!

 
 

Susan D. - VA

This is my second time using Reliance First Capital and again I was treated very professionally. Eric and Jacqueline provided exceptional service.

 
 

Karen F. - AR

Eric Grande was our Loan Agent and he was amazing at helping us get our home refinanced. We were able to get a lower interest rate and lowered our house payment. It was so easy working with him and his team. They were GREAT!!!

 
 

Lori N. - CT

Francine was absolutely awesome. She explained everything and worked with my Financial Planner to make sure we were all in agreement of the right mortgage for me!

 
 

Nancy R. - CT

I worked with Francine, she was exceptional she was very helpful and courteous and made me feel really at ease. She answered every question. She was warm and engaging and I felt very comfortable working with her. Would definitely recommend this company and especially Francine. It was a great pleasure working with her and the reliance team. Thanks Again!

 
 

John M. - NY

You guys did a great job!!

 
 

Diane H. - NY

Gary is articulate, thorough, patient and knowledgeable. He was always available for our last minute questions and concerns. We wholeheartedly would recommend your company to anyone.

 
 

Richard O. - TN

Jared was very attentive and walked us through the purchase of our first home.

 
 

Azilee B. - SC

I have done business with you prior to this, everyone is nice and knowledgeable as before. I love doing business with you.

 
 

Jodi E. - VA

Jeff was wonderful! He is the first person I talked to when I called inquiring about a re-fi on my home. He was right with me every step of the way even when we had a few step backs! I would recommend Reliance Capital to anyone and will. Everyone I talked to was very helpful and personable!

 
 

Doree S. - LA

I'm glad I called to refinance. I couldn't ask for a better company. Thank- You for helping me with my finances.

 
 

Beth N. - NY

John was wonderful to deal with. He was very helpful in explaining the process and worked with me over an extended period of time until I was ready to move forward with the process. I highly recommend John.

 
 

Kenneth L. - TX

Juliana was AWSOME very kind and courteous and we had a few laughs, love this lady. Roberta was also AWESOME.

 
 

Andrea G. - NY

Kristopher was wonderful rep to work with. He was always friendly, honest and informative. He kept me up to date on my loan process. I never had to ask for an update. I have refinanced before with another company and it was a painful process and I never received answers in a timely manner. Kris really proved to be an exceptional rep and made the whole process quick and easy.

 
 

Christopher C. - CO

Was really good at communicating in a timely fashion. Whenever there was some sort of issue, it was brought up and fixed as soon as possible.

 
 

Alyssa B. - PA

Alicia was beyond phenomenal. She was always quick to respond, always available when I needed anything, provided accurate and understandable explanation of processes, and always handled everything with a professional attitude. She is a rock star!

 
 

Mark A. - PA

Keep up the great work. Thank you Alonzo.

 
 

Gail C. - TX

I would highly recommend Reliance First Capital for any loans! I was placed with Angela Cagle and Michael Schaut to help me process my refinancing loan. Angela worked with me to get the best interest rate of 3.999% and after submitting all important documents asked for was able to start the process. Working with her and Michael every day by following up with both emails and calls helped to get my loan approved quickly! Thank you to both Angela and Michael who were so courteous to work with, honestly much easier than I expected to finalize the loan!

 
 

Dolores B. - PA

Anytime I had a question or needed help with any docs, Austin was there for me. I was nervous at first, but Austin put me at ease and assured me all through the process things were moving along and going well, and not to worry. I appreciated the assurance and respect that he provided. Thank you Austin!

 
 

Annamaria Z. - MD

Breanna was on it 100%. She answered all my questions and fears. She is definitely an asset for Reliance First Capital!!! Breanna and her team were amazing every step of the way!!

 
 

Heather T. - OH

Brian Bushi was an absolute pleasure to work through this entire process with. Very informative, kept me up to date and worked very quickly to get my loan started and actually close sooner on my new house! He answered every question I had, and ALWAYS got in contact with me with my many phone calls. I would suggest him and this company to anyone on the market for a loan on a new home! THANK YOU!

 
 

Joseph H. - AL

Bridgett was absolutely wonderful! Smoothest process we ever had!

 
 

Robert C. - AZ

My 'refinance Lady" Carol Austin has left me without enough excellent descriptive adjectives to fully convey her: commitment, patience, knowledge and, trust worthiness. Reliance should be proud to have this type of individual representing them. The girl knows how to get things done and it will be my honor and pleasure to pass out her cards every chance I get. Thank you Carol! Thank you Reliance for choosing your people well.

 
 

Jason R. - OH

They were able to get my closed quick. Carol Austin was great and always kept in great contact with me and may sure I was up to date with my loan and informed me if I needed anything else.

 
 

Scott S. - MN

Chad and Matt where great to work with. They were patient with us as we made some decisions before moving forward with the mortgage. They were always responsive.

 
 

Mary R. - SC

Courtney “walked” us thru each step. Her communication skills are outstanding and professional. Everything perfect - way above expectations. Service outstanding! Thank you. We will recommend you to anyone we know interested in refinancing.

 
 

Terry L. - IN

Dan did a great job, thank you.

 
 

Cheryl T. - NY

The application and approval process went smoothly due to the quality work of my two agents, Donna Titone and Tami Kaur. When I needed clarifications. The agents went out of their way to help me. They were both very patient with me. They designed a plan that would fit my needs.

 
 

Jacquie T. - NY

Donna made the process so easy and seamless. She was very available to answer any questions that I had and always got back to me very quickly. Donna is extremely organized and helped me to stay on top of everything that was needed and provided me with so much support! I would highly recommend Donna!

 
 

Brian H. - MA

Eric was outstanding!

 
 

Illaine R. - NY

Eric was very professional, courteous, respectful, return my phones within 1/2 no more than 2 hours. He explained every steps with extra details in the language that a customer who has no knowledge on applying mortgages can understand and feel comfortable with the information they received. I was told the truth from the beginning of the process from borrowing money, credit, keep saving, no more spending, to closing cost. I had an outstanding experience with Reliance First Capital. Because of that experience I have referring more people. Thank you. Eric Barreau at Reliance First Capital, you are the best. I started the mortgage and home buying process in April 2019. We did the closing in early August. From the start my mortgage analyst stayed by my side 24/7. Returned my calls right away. He explained the process in the language a first time home buyer can understand. Reliance First Capital team are experienced, well trained, very professional, exceptional, outstanding, and respectful of your time. I never get asked for documents twice. My closing went smooth. I love the experience. Thank you God.

 
 

Susan E. - VA

Erica Vella was fantastic! I had a firm deadline to settle due to personal reasons and she stayed on top of EVERYTHING to insure that deadline was met. She kept her word, followed up with me the entire time and was an absolute pleasure to work with. I highly recommend Erica Vella at Reliance First Capital.

 
 

Heriberto P. - FL

Excellent, great experience and very professional.

 
 

Christina S. - NY

Francine was excellent. Kept in touch with me every day through the entire loan process. I never felt like I didn’t know what was going on. Every part of the process was explained perfectly. My process was as smooth as could be.

 
 

Carmine P. - MA

Francie worked closely with my husband and me. She placed us in a program to best suit our situation and thoroughly explained everything. We will definitely utilize her services again.

 
 

Michael H. - OH

Francis Allen Pesci was the mortgage representative that I was first linked with in July, 2018. I was reconfiguring my financial situation while dealing with a marital separation and impending divorce. He assisted and advised me as I explored a refinance of my current home or purchase of a new home. After deciding to sell my current home and purchase a smaller one, Allen guided me through the process well. When complications and repeated delays arose with my sale and purchase, Allen was always ready to communicate with me, the real estate agents and my estranged wife in order to facilitate closing two complicated real estate transactions. I have recommended Reliance First Capital and Allen to others and will continue to do so, Thank you very much!

 
 

Tammy W. - NY

Thanks for everything.

 
 

Eileen K. - MA

I worked exclusively with James McDonough and he was amazing. He explained everything in great detail and let me know where we were at in the process every step along the way. He made himself available at all times for questions and worked extensively to get us what we needed and the right fit. I would recommend Jim to anyone looking to refinance!

 
 

Michael E. - KY

Jared made our process so easy and stressless He is so kind and was available 24/7 if we had any questions. Looking forward to Jared handling any future mortgage needs.

 
 

Keith T. - IN

Jared kept me informed at every step and always had an answer to any questions I had

 
 

Robin L. - OH

From the very first conversation John was easy to talk to, and professional. If I didn’t understand something he explained it. It was like talking to a friend right from the start. He answered every question. Made the whole process easy.

 
 

Noreen C. - PA

I recently had the pleasure to work with John Maus on my homes refinance. I have refinanced before and was hesitant to go through it again. My last experience refinancing was terrible. John Maus provided outstanding customer service and support! I highly recommend John Maus! The entire process was extremely easy and quick! It was a pleasure to work with John.

 
 

Timothy C. - TN

John went above and beyond to make this loan happen, and we will be forever grateful to John for his diligence and plain old hard work he put into the loan process. Thanks again to John.

 
 

William P. - FL

John was our mortgage analyst and we feel that he went over and above our expectations in helping us. Everything was excellent and John was definitely courteous, polite and kept us informed every step of the way. Thank You! We know of no one at the time, but if and when we do we will definitely suggest Reliance First Capital to meet their needs.

 
 

Johnny M. - NY

We are a repeat customer of Donna, it is always customer service at its VERY BEST. Donna works with you from start to finish, early morning or night, as I work nights and a lot of our correspondence was at night, show me any other Loan officer that will do that, I would doubt you would find another. Donna is excellent, she is very thorough, and make sure you completely understand all aspects of your refinance. It's enjoyable to work with Donna, and plan on working with her again in any of my future needs.

 
 

Julie M. - MA

I recently refinanced my mortgage with Reliance First Capital and had an extremely positive experience, due largely to the efforts of Patrick Germovsek. Patrick is the consummate professional. He is knowledgeable, personable, proactive and solutions oriented. Patrick understood my financial objectives and successfully helped me navigate through a complex (on my end) process. There were numerous times that he took the initiative to advocate on my behalf. Patrick has very strong organizational and follow up skills. Additionally, he effectively leveraged resources both inside and outside of the Reliance First Capital organization to successfully address issues that arose during the process. Patrick is a tremendous asset to the Reliance First Capital organization. There is no doubt given the exceptional experience that I had working with Patrick that I will utilize Reliance First Capital’s services to meet my future financial needs.

 
 

Gus S. - FL

After having tried to acquire mortgages elsewhere I was fortunate to have Kelly contact me and successfully help me acquire the mortgage. I was well satisfied. Kelly was very professional, very knowledgeable, efficient and intelligent in explaining all the details of the mortgage. I compliment her on her work and would highly recommend her to any of my friends in need of financing. I want to convey to your management that Kelly is an exceptional employee and should be complimented for the work, well done.

 
 

Marsha B. - TN

My entire process was wonderful!! I recommend Ms. Kelly to anyone who needs help financially. Blessed.

 
 

Sheryl D. - NY

I felt like Kelly was with me all the way. Patiently answered every question; left me feeling as if I could ask anything. This process was a good experience with Reliance First Capital.

 
 

Michael S. - GA

I think everything went very smoothly, and I can't suggest any improvements. Kelly provided me with exceptional service.

 
 

Michael S. - GA

Kelly took care of every detail, and worked around some significant obstacles in terms of my financial situation (like the fact that I'm retired and therefore living on a more or less fixed income) without missing a step. She was constantly in touch with me, and kept me informed of everything that she and her colleagues needed from me. The entire process was completed in a very timely manner, even with delays caused by the hot weather, which led to my home's exterior trim and other paint touch-up taking longer than anticipated.

 
 

Toni M. - NJ

It was a good experience. We enjoyed working with Lance he was always calm when we weren’t he made it happen so we are very happy to have worked with him I would recommend him to anyone.

 
 

Sue L. - NY

I am writing to you to let you know how wonderful Mary has been with getting my loan approved and that she was so great to work with and was so kind, patient and understanding with navigating my difficult loan. Your company has helped a family remain in their home. Thank you all again.

 
 

Joseph G. - NC

Maya kept me informed. Very friendly. (Felt like family before it was over)...

 
 

Richard A. - TN

Michael and Reliance I am very pleased with. I could have not made it through this without Michael. He was very patient and responsive to my needs. I will refer anyone that I can to him.

 
 

Lindsay L. - PA

Michael Yambor was our loan contact. He was knowledgeable, honest, reassuring and patient. He answered any and all questions and was available whenever we needed him. He worked around my schedule. At times I got nervous due to previous experiences and he never pushed me or made me feel pressured. He waited until I was ready and once I was everything went very smoothly. From the start he shared pros and cons and gave multiple options to make the right fit in what we’d be looking for short term and long term. I have used many companies, and although reliance wasn’t local to me, it felt as if it was!

 
 

Paula K. - MA

My husband and I want to say Thank you to Preston Wood for a very smooth refinance. Preston was always willing to answer my questions and explain the process of the refinance with patience. I highly recommend Preston he will follow thru with you to the end and still is there to help.

 
 

Brian M. - OH

It would be absolutely impossible for me to recommend an organization (Reliance) or a finance specialist (Robert Metz) higher than this. We had a very complex, challenging, landmine-laden, emotional, and LONG mortgage process that wound up involving TWO homes over an EIGHT MONTH period. The documentation requirements were nothing short of absurd (NOT the fault of Reliance) and the other organizations who we had to deal with (including the IRS, former employers, etc.) because of the challenges with our mortgage (which only emerged as we went though it) wound up being, I'd guess, unprecedented in many financial circles. We literally found ourselves needing the assistance of a US Senator to cut through some of the ridiculous red tape that appeared during this insane process. Through all of this, a normal organization could easily have cut and run and left us in the cold. Not Robert and Reliance...even when we ourselves were ready to throw up our hands and give up, they stood by our side, encouraged us, found options, and methodically worked through it to the very, very, end. That end, I'll happily report, is a new house with a great rate and a far better financial situation than before. Truly, a "win-win-win-win" situation. If you're reading this, you're contemplating working with Reliance. I can't speak for every one of their associates, but if they are 1/10th the level of commitment, knowledge, and skill that Robert Metz has, then I'll tell you to stop reading right now. You are an absolute FOOL if you don't use them for your financial needs. A high bar, to be sure...but these people are the real deal and will fly over it every.single.time. ...and to Robert and Michelle: no salary, commission, bonus, incentive, or perk can adequately compensate you for your efforts on our journey, but I know that in this life, karma will ensure that your work ethic will NEVER be undervalued. Thank you so much!

 
 

Brenda F. - DE

Steven provided me with excellent customer service, it was great working with him, he kept me updated on the progress mostly every day. I would recommend him to anyone looking to refinance.

 
 

Steve S. - CA

Thomas was able to put together a package for refinance that I didn’t think was possible. Thomas is top notch.

 
 

Andres K. - NC

This is the second time I have refinance with Tracy and her team. She was always accessible to respond my questions and concerns. Keep up the good service.

 
 

Harry and Evelyn P. - CT

Zahira (Zee) Ghafoor was amazing to work with. From day one she treated us like we were family. She connected with us every day even on her off days and late at night when me and my wife had concerns she was right there. She even got us through some of our marital issues which was really nice of her. We had some snags throughout the process but Zee said Mr. Preston I’m going to make sure that I come through for you. This loan was a big help for my family and if it wasn’t for Zee I don’t know what I would do. Every question we had she was right there. My wife even called her and was angry about something that didn’t concern Zee and cursed her out, Zee was calm, patient, loving and understanding with my wife. My wife even loved Zee, hell she called her more than I did. But this is an experience we will never forget and we will definitely do business with Zee again. We appreciate you girl. Love Harry and Evelyn.

 
 

Noreen S. - PA

Amanda Carlson - Kept us up to date on the process and answered any and all questions appropriately.

 
 

Steven M. - WA

Dear Audery, For the first morning in many years we are sitting at the breakfast table enjoying a cup of tea withouth the nagging thoughts of bill's' credit cards and interest looming over our heads. We had talks of a bright future. Being able to travel to visit our grandchildren and long overdue vacation. And the word that keeps coming up so many times, is Audrey. From our Hearts our minds and our renewed view what a sunny day can bring we thank. Thank you! - Audrey Morrell is a great asset to your organization. and to our family. In the past we a nightmare experience try to refinance our home. We were very apprehensive to try again. Audrey put our minds at ease. We had a few setbacks in the process. But Audrey was steadfast and worked to help. Audrey even helped me to receive my DD214 form from the Army. She went above and beyond the standard. Please recognize her for not only being great at her job, but for being an awesome and compassionate woman. Thank you.

 
 

Lacatus M. - OH

Our experience with Carol was superb! Our situation was a little challenging because we're relatively new to America. Carol was great!!! She was terrific professional who takes pride in her craft, understanding and worked very hard to get us an outstanding deal. When she tells you she cares she genuinely does!!! We would also like to thank Brian for going above and beyond to assist Carol in the process. We recommend Carol and Reliance First Capital!

 
 

Amy H. - OH

Carol was great! Helped us with refinance - and is helping us with our credit. Would call her again!

 
 

Carmela G. - NY

I have just closed on my refinance and I have to write this to appreciate what Reliance First Capital had given me especially to Daniel Montgomery, my financial advisor, who had given me a refinance option that fit my financial needs and my credit qualification. He’s been very honest from the start, verifying with his manager if there was any concerns we were not sure about—- PMI refund, CEMA loan, etc. Kept me updated all throughout. And Tammy Kaur, Processing Manager, who had helped us expedite the whole process in spite of the delays from the CEMA loan application, kept me updated as well all throughout even if I don’t call them about it. Thank you so much, guys!

 
 

Dennis J. - IN

This is the second time I have dealt with Reliance First Capitol and this time Daniel Montgomery has been very helpful in seeing the process through great people to deal with and will answer all your questions.

 
 

Rosemary E. - OH

Make sure you don't let Dan Talbert leave your company as well as Ben Cosaro. They have both been fabulous thru this whole process.

 
 

Tina G. - MD

Donna was great throughout the process. She was always available when I had questions and worked with me through a difficult time with the need for the loan. I recommend her to anyone looking for a loan officer that will work with you and help you through the process and work with the underwriter on your behalf.

 
 

Markus B. - PA

Eric Alioto was a superb loan agent. Very focused on providing me a loan package that worked for ME. Very client focused and attentive. Called me back immediately when I had questions and push my refi through channels with excellent speed. I highly recommend Reliance First Capital and would use them again.

 
 

Bhupat P. - NY

Satisfied, very knowledgeable, explained the process very simply and honesty, very prompt, and answered all the questions and was available 24/7. A good asset for the company.

 
 

Dae K. - NJ

Jaclyn clearly understand what borrowers ask and answer directly. I don't need to ask further questions. She never make any mistake while processing loan making delay of process. I had experience loan process with Discover but she was the best person.

 
 

Judie S. - NY

Jim H. Stevenson, while totally professional and knowledgeable, also is very honest and personable and made the experience totally worthwhile!

 
 

Adam T. - AZ

Jim is friendly, knowledgeable and most of all passionate about helping people with their home loan needs. The process from beginning to closing was made incredibly simple even being in a different city to Jim. He was accessible all hours to put me at ease and to answer all my questions.

 
 

Caroline K. - CT

From the 1st call from James Heisser we felt that there may be a light at the end of our tunnel. We got into a rough financial status and was concerned that we would not be able to get assistance and James was the only one willing to take a look and offer the light. He never gave up even though it was a stretch. He made us feel that he was not going to give up until he could get us the financial help we needed. He not once left us wondering what was going on or what the next step was. Was available every time we called with questions and had the answers. Also called when we didn't, to make sure we were not wondering. I would 100% recommend Reliance First Capital and hope you are able to work with James Heisser!

 
 

Larry R. - KS

The entire process was extremely easy, Jennifer was extremely helpful and kept me informed throughout the entire process. She was very reassuring and always followed up quickly when I had questions.

 
 

Mit V. - TN

What a great experience. John Ryan was wonderful! We were informed through the entire process. If you need a mortgage contact him. Closing was fast and right on schedule.

 
 

Paul T. - AZ

Alonzo stayed by my side thru the whole loan process and made me feel comfortable every step of the way. Kristen was fast, friendly and efficient and helped me out with the processing part of the loan. I can't say enough about the team of Alonzo and Kristen. They made everything about the whole loan process feel so easy. It is because of those two that I will recommend to anybody who is thinking of refinancing or purchasing house that they use Reliance First Capital!!! I do not have anybody right now who needs to purchase or refi but I will most definitely recommend Reliance First Capital from now on!!

 
 

Robert G. - MA

Anthony was AWESOME. Do not EVER let him go :)

 
 

Gary D. - TX

Audrey Morrel did a great and outstanding job.

 
 

Linda S. - PA

Brandon provided over and above customer service during this entire process. Of all the times I have refinanced he was by far the best analyst I have had. He is courteous, thorough and very patient. This was somewhat an unusual and complex refinance and he made the experience seamless. He was an absolute pleasure to work with and will take your company to new levels.

 
 

Lynne O. - PA

Brandon was great! Professional, efficient and so easy to work with. When he didn't know an answer he found it out quickly and got right back to me! Greg was also amazing. Both make a great team! I was not interested in refinance due to all the hassles involved with doing this process. But after speaking with Brandon initially I realized this was going to be a great experience. From that point on, he was fantastic to work with. I highly recommend this company to anyone looking to refinance/loans. 5/5 Stars!!!!

 
 

Robert C. - AZ

Carol, unlimited resources and the patience to do walk through for the likes of me.

 
 

William B. - TN

when Courtney called me and said who she was I said not interested as I had just gone through a bad thing with [another lender] Courtney said give me a few minutes to put something together if you do not like it we will part as friends no pressure well she got my trust which is not an easy thing and now I can retire not have to worry she made this possible, I have never had this kind of treatment, and Courtney thank you and I will refer your company to everyone. Thank you.

 
 

Obafemi O. - NY

Best company ever. Keep up the good work.

 
 

Antonio N. - NY

Dakota and the whole team, thanks to you all.

 
 

Cheryl T. - NY

Donna and Tami were very professional, but also took a personal interest in what I was experiencing.

 
 

Oriazio G. - NY

Donna and Aisha were in my corner the entire time.

 
 

Ann F. - PA

Hire more people like Eric.

 
 

Tracey L. - OH

It was perfect. Eric and Lindsay, always great.

 
 

Curtis T. - TN

Erica was beyond Great! She answered all my questions and explained every step of the process in a friendly and professional way. She really listened to what I needed and made every effort to help me achieve my financial goals. I couldn't be happier! I don't know of any possible way to improve on excellence. After working with Erica Vella, I feel like Reliance First Capital is an (A+) corporation. I would highly recommend Erica and Reliance First Capital to everyone.

 
 

Michael H. - OH

Francis was a consistent hard worker on my mortgage. Outside factors made my home purchase very complicated. Allen provided timely and important information. As well as great advice. His presence in this process was invaluable.

 
 

Ralph P. - MA

Great job!

 
 

Cheryl C. - TN

Worked with Jaclyn twice now and she is always the most professional and responsive. Unbelievably quick turn-around and absolutely no issues. Smooth sailing.

 
 

Kavita S. - NY

John was professional, knowledgeable and responsive!!

 
 

Joshua R. - NY

John was fantastic! Very professional and helped us tremendously! He is very dedicated and was always there when I needed him.

 
 

Diane E. - NC

Joseph was a pleasure to work with and kept us informed. Jennifer was very helpful also.

 
 

Patricia R. - CA

Joseph was very nice, very professional and extremely thorough.

 
 

Patricia R. - CA

I worked with Joseph Versiackas and he was very patient and helpful in the process of gathering what was needed for loan processing. He explained everything in depth and I immediately trusted him and would definitely recommend Reliance for anyone seeking a mort. Loan

 
 

Michele L. - NC

Joshua was always available when I had questions and made the whole process seamless.

 
 

Robert P. - DE

Josh called us while we were pursuing 2 other mortgage options. He offered us a better deal that saved us money. He answered every question we had no matter how trivial if may have sounded. He called us regularly checking in and you could say he treated us like family. Every piece of the loan process went smoothly except our water test but he was still encouraging and optimistic, never bringing us down. I would recommend him to anyone looking to buy or refinance a mortgage. It's almost sad that the loan closed because I was looking forward to his calls :).

 
 

Denise D. - CT

Kelly was fantastic. Went above and beyond.

 
 

Laura B. - PA

Keri delivered exceptional customer service to me from start to finish. Keri was always a step ahead of me, very educated on the different loan options, and provided me a sense of comfort that I was in the right hands. I will recommend Keri and Reliance First Capital to all my friends/family.

 
 

Robert S. - SC

Keyonte always addressed any concerns or doubts we had and he stayed in constant contact with us, everything he told was true and not misleading.

 
 

Heather V. - RI

So Thankful to Reliance and more specifically our Loan Officer, Joseph Versiackas for getting us into a better loan. He was very helpful and tried to get us what we wanted. We got a better rate and a more comfortable monthly payment

 
 

Lisa F. - RI

Had a great experience. My loan officer, Joseph Versiackas did a great job. We discussed what I was looking for in the refinance of my home. He gave me several options and explained the benefits of each individually and compared to each other. He answered all of my questions and always got back to me it seemed within an hour or so! He kept me up to date during the whole process. I found the portal super easy to use in uploading documents. Couldn’t believe how seamless everything went from start to finish. Great people to work with!

 
 

Nancy B. - OH

Joseph Versiackas was an excellent Loan Officer. He was very professional, and his communication with me was outstanding. He walked me through every step of the refinancing of my home. His pleasing, polite manner was reassuring, and he did not give me a line. Very honest and open. Highly recommend you give Joseph a call. I also would like to mention Tara from the Title Company who did an outstanding job of getting me through the ton of paper work. Job well done by both, Thank you!!!

 
 

Charles S. - OH

I sincerely want to thank Joe for helping me with such a quick refi on my home. The young man made it simple enough for an old man to understand. Knows his job and very professional.

 
 

Judith N. - NY

Joshua was exceptional in responding to all my enquiries.

 
 

Brenda R. - NY

Extremely helpful!! Kenneth Watson worked his tail off to help us get the loan we needed! Ken and his team at Reliance First Capital are great!!! Hard working very polite and knows how to get it done!!!

 
 

Tracy T. - FL

Lance was there every step of the way. I had left a different lending company with 2 weeks left to close on our dream home when I was contacted by Lance. I really thought I was going to lose the house. Lance was there every step of the way, emails, text messages so that I was able to stay on top of the approval process. With Lance and Rosalyn's help, they were able to close my loan in 2 1/2 weeks. Certainly glad I had Lance on my side, he was professional, knowledgeable, informative and friendly. The home owner's real estate broker even complimented Lance on getting this completed in only 2 1/2 weeks. Anyone I know, either friends, family or acquaintances I will HIGHLY recommend Lance to take care of their needs. THANKS AGAIN LANCE.

 
 

John L. - MA

Lance was very helpful helping me get what I needed and gave daily attention to keep our loan on track for a quick closing.

 
 

Frederick C. - TN

Leslie was great assisting me from the beginning to end with my loan process. She took the time to make sure everything was explain to me on the process. She made sure that we knew how the process would go and took the time to let me know what I needed to do and explain the process to me. The young lady has a lot of patience because I knew I had a lot of questions. LOL If I do this again I will make sure she is the one I work with.

 
 

Sherry F. - MA

Mary was awesome and her manager Steve was great and answered all my questions.

 
 

Lawrence B. - KY

Maya was fantastic....

 
 

Mary T. - MN

Michael was totally amazing. He kept me advised as things progressed. Laverne Johnson also made sure that I was totally aware of everything that was needed.

 
 

Joanna W. - OH

Michael Yambor went beyond to help me refinance my home. He doesn’t work 9a-5p like most, he helped me after hours as well. Communication is key at the end of the day, this man made sure he communicated with me every step of the way. I’m not very tech savvy, but he made sure I understood through the entire process. I would definitely recommend Michael Yambor for your all your mortgage needs!

 
 

Deanna B. - KS

Miles was extremely professional, knowledgeable, and honest. We’ve enjoyed working with him!

 
 

Paul B. - IN

Ndae went above and beyond. She tailored a loan that meet our financial needs, and was always just a phone call away. I can be high strung asking several questions and so forth, Ndae was always there to provide positive feedback. She was never pushy and truly wanted to get a loan that benefited us.

 
 

Randy B. - NC

I believe everything is handled just perfectly the wat it is and I really can't recommend anything different. Olisa was not only professional in every way, but he was also very personable and helpful. I've gone through this process many times before and actually dreaded going through it again, but he made the process painless.

 
 

Frank S. - TX

AWESOME JOB.

 
 

Darryl J. - NC

All I can say is that Linda and the rest of her team are very professional.

 
 

Shawn S. - MA

Preston Wood at Reliance Firs Capital helped me refinance my mortgage, and I couldn't have been more satisfied with the whole process. He was very professional and knowledgeable about the whole process, and was able to answer any and all of the questions I had along the way. I would recommend asking for Preston if you do business with Reliance.

 
 

Ketil D. - NY

Richard did an amazing job for us! I buy and sell real estate and Richard is hands down the best loan agent I have ever worked with!

 
 

Ignacio Z. - CA

Richard, Brandon, and Michael were helpful, thank you.

 
 

Joan L. - NH

The whole process was great. Richard worked through the whole process with me and my wife and explained the best way to pay off our debt. My wife and I can't thank him enough for making our life much better. A big thank you to Richard. I can't think of anyone right now, but if we do we will definitely send them to Reliance First Capital.

 
 

Jana J. - OH

The best experience for big life changes. If you're looking for someone who doesn't waste your time, is upfront, honest, and the best around - Rob is the man you're looking for. He was knowledgeable and easy to talk to. He never made me feel dumb for asking questions (much appreciated). Rob was easy to get a hold of and communicated very well throughout the entire process. I highly recommend working with Rob to finance your new home. You won't regret it!

 
 

Michael B. - NC

Roman was very professional. Worked hard to get the loan my family needed.

 
 

Pamela B. - FL

Ryan was exceptional in his position assisting me. There were some obstacles on my end and he resolved them and kept me confident. I could not have made it through this process without his over and above professional and expert assistance. Thanks again.

 
 

Wilbert L. - PA

Ryan had excellent patience with me and clarified information to help me understand throughout the process.

 
 

Kristin K. - NJ

All of the people who helped us with our refi we extremely helpful and courteous. Especially Steve. Steve is amazing and very understanding to our extenuating circumstances. He even called to check on us when we weren’t even in the refi process.

 
 

Susie A. - OR

Tom was great to work with. He’s a great communicator, responsive and helped me close my loan in less than a month. I would highly recommend him.

 
 

Cheryl P. - SC

Tracey is the best!!! I will only get loans through her.

 
 

Joseph D. - FL

I am currently a client of your company, reliance first capital concerning the renewal of my home mortgage. These transactions are being handled by Mortgage Analyst, Tyler Maglione, which is the point or reason why I decided to write a few words in reference to Tyler Maglione work with my business needs. It is well known to the business world, Integrity is the cornerstone of all transactions between all parties involved. Over the late few weeks, I got a rare chance to underscore my understanding of how a person becomes one of true Integrity. Starting with our first telephone call, we begin right away developing a relationship, which has put me at ease discussing my desire to re-finance with your firm. Tyler has been very professional and open as he explained the products he could provide once the appraisal was completed. The good news about integrity is that Tyler was not born with it—or without it— over time he has developed a deep concern and honesty for helping his customers. “There are no moral shortcuts in the game of business or life, “There are, basically, three kinds of people, the unsuccessful, the temporarily successful, and those who become and remain successful. The difference is one's character.” Jon Huntsman, Sr. Tyler is successful and will continue to find success, because of his core principles that set a standard of excellence for himself, his customers and his team members. I hope your company decides to give Tyler more responsibilities, by rewarding him for doing such a great job for your firm.

 
 

John K. - PA

The detail and diligence that Tyler Shaffer of Reliance First Capital exhibits is far beyond expectations. He walked beside us every step of the way and tirelessly answered any and all questions and concerns we had with expedience. All in all, Reliance First Capital seems to have a culture of exemplary customer service that permeates through each member of their team.

 
 

Michele B. - MI

Tyler treated like family, kept me informed from start to finish. He held my hand through calls, explanations, doing his do diligence with every detail, tackling every issue, knowing procedures and getting the process done. He has knowledge, has integrity, and is trustworthy. He made me feel like I was his grandmother and he really cared about me.

 
 

Denise A. - LA

York made this process so easy. He was always available if I had any questions or concerns. I appreciate that he listened and understood my goal and found a way for me work toward it.

 
 

William D. - NY

Zak was exceptional and very through in explaining the process. Things happened when he said they would. He was there at all hours even after hours. THANK YOU FOR THAT.

 
 

Betty O. - OH

The whole process couldn't have been better than it was for me. It was very quick, efficient and I was kept up to date on everything. Zachary guided me through the whole process. He kept me informed and was available whenever I had any questions. He just made the whole process very easy. It was a pleasure doing business with Reliance First Capital.

 
 

Frederick C. - TN

Leslie made sure that I knew what was going on and what I needed to do correct any information that was needed. She took the time to explain to me how the process work, and the different times of loans that was available to me. I really like that she made sure that I understood what she was explaining and she has a lot of patience.

 
 

Kyra W. - TN

Leslie was incredible! Always very thorough and simple. I think anyone who works with her will enjoy it. She always checked-in after every step to make sure we didn’t have questions. She answered questions we didn’t know to ask and she was patient with us when we were confused due to inexperience. The process was smooth and timely. Our notary came to our home, which made the process even easier. I would recommend this company to anyone who is interested in refinancing.

 
 

Maryann K. - VA

Mary went above and beyond helping me with the refinance. She returned calls, called when she said she'd call and was there with answers to any questions. My only regret is that she's not my neighbor! Awesome experience!

 
 

Scott D. - MN

Michael is a very professional agent and went out his way to meet my needs. The process went smoothly and any road blocks were handled quickly and resolved within hours. From start to finish took only a month and Michael know I was in a bad spot and needed help, he proceeded to get the job done. The only downside was he did not forward pictures of the fish he stated he caught during weekend fishing trips.

 
 

Deborah B. - PA

Looking forward to working with Olisa in the future - thoroughly enjoyed this experience due to his knowledge, communication skills, promptness and wonderful personality. You certainly have an asset in Olisa!!

 
 

Mark E. - AL

Linda was awesome and made this a great experience.

 
 

Leslye B. - OH

The process was very smooth. Philip is an asset to your company. Philip went above and beyond what was expected would highly recommend him to anyone.

 
 

Rodney W. - NY

The agent was knowledgeable, friendly, understood my needs and a wonderful pleasure to work with.

 
 

Dorothy G. - NC

Roman was excellent to work with.

 
 

Mary B. - PA

Ryan Kearney was AWESOME!!! He was extremely knowledgeable, well-spoken and thorough. We felt he was an ally in the frustrating situations along the way to final funding!

 
 

Regina E. - NY

I was very hesitate about refinancing. When I received the first phone call from Steve, I could image that he knew I was not exactly thrilled to even receive the phone call. He was not deterred. We made plans for a second phone call after work. He called we talked. I told him exactly my financial situation and that I had been a victim, financially of Hurricane Sandy, and did not need to put myself into a further financial hole. Well, Steve won me over. He was very patient with me, answered all of my questions, of which there were many, walked me through every step. He made me feel confident in my decision, even with changes over the weeks. I am very happy to recommend him to any person who is interested in a refi or whatever mortgage needs they may have.

 
 

LaWanda D. - TN

I would like to say Thank you! Teddy Ferrell/Reliance First Capital. I had always thought that refinancing my home would be a nightmare. But the experience I had with Teddy was awesome and very professional! He informed me on everything I needed to know and took his time to go over each document. He never rushed me or anything and was always willing to answer any questions that I may have had whether call or text. This has been the best experience and I would recommend him to anyone that is looking to refinance their home. I appreciate your hard work. Again, thank you so much Teddy!

 
 

Dorne P. - CT

Toi excelled at all everything.

 
 

Horace P. - FL

York was very friendly answered all of our question and made us feel extremely comfortable with the process.

 
 

Daniel D. - NH

Everything was excellent I can’t think of a single way to possibly make it better. The process was great from beginning to end.

 
 

Cynthia S. - VA

Courteous, prompt response to calls. All questions answered. Paperwork handled expediently as promised. Enjoyed working with the representative.

 
 

Kathleen R. - CT

It was quite simple. Wanted a Home Equity but ended up refinancing.

 
 

Joshua J. - FL

This has been an amazing experience. Kelly was amazing through the whole process. She went over every step and was always available when we had any question. We closed in two weeks. We could not believe it!

 
 

Christine Q. - NY

Ken Watson was very informative and made sure that he did everything he could to get us the best loan possible. He was always willing to answer any questions or concerns we had. Will be using him again when doing a refinance in the future.

 
 

Rebecca B. - NY

through the loan process and up until the closing Kris became like someone I knew for a long time I cant thank him enough for what he did for me and my husband he is such a good person he has such a big heart he's a keeper for sure he takes his job very serious and he cares about his clients feelings. He feels their pain and fights for what is right 'weeping is only for a night but Kris showed us that there will be joy in the morning ' thank you so much Kris.

 
 

Alfred P. - CT

Lance was awesome to deal with and went over every question and every need I had.

 
 

Rodney A. - AR

Working with Miles Taylor was very easy. He led us through all the steps to making the refinance go very quickly and covered everything so that the process went very smoothly.

 
 

Stephanie H. - SC

Miles Taylor with Reliance First Capital, hands down, made this experience the easiest ever. His knowledge of programs gave me plenty of options to best suit my needs. I would recommend Reliance First Capital and Miles Taylor to any and every one. Couldn't be more pleased with how fast and smooth the process went.

 
 

Thomas Z. - TN

Regan was exceptional in helping me in all phases of the loan process. He was on top of it all. He had all the answers for my questions and he spoke in a way that I understood it all. Just keep doing what you do because everything went smoothly from start to finish.

 
 

Islam A. - NC

They were right on top of it from day one. They did exactly what they said they would, process was made stress free and I was kept informed on everything. I would highly recommend Reliance First Capital to anyone.

 
 

Roderick W. - AL

They have first class customer service!! Miss Rhonda Smith is very smart very kind and very knowledgeable concerning her work. She really is one of the best in the business.

 
 

Chandler R. - AZ

Mr. Vincent L. Gentile was the person I spoke to regarding my loan application through this firm. Mr. Gentile is a very knowledgeable, well-spoken and personable professional who was there to help me through the loan process. I couldn't have had a better person than Mr. Vincent Gentile. The loan process was very thorough with a dash of his humor which helped at times when I had to send many papers to him for the loan. However, from start to finish it was easy, thorough and we are very pleased with the end result. Hats off to you Mr. Vincent Gentile, without your excellent professional manner our loan would have never been done.

 
 

Bradley G. - OR

Bradley even kept in communication with us out of normal office hours and when he was ill; was accommodating to our time difference and extremely knowledgeable, professional and friendly.

 
 

Willard M. - AL

Brian was very nice.

 
 

Tonya H. - PA

I didn’t have the best credit but that didn’t deter Jacqueline. Instead, it motivated her to make it happen. She did 99% of the work and I 1%. It just doesn’t get any easier! Thank you for working so hard for us. You made it very easy on us and I felt like I was working with a friend. Thank you for that and God bless you!

 
 

Joann S. - NY

Jim was the consummate professional, extremely knowledgeable, caring and honest. He was there for me every step of the way, any time of the day. He basically held my hand through the whole process. I could not have been more satisfied.

 
 

Diana C. - TN

Jamie and Michael were very friendly and professional, just a pleasure to work with.

 
 

Shawn B. - KY

Tab called and made this nightmare go away! Everything he said he could do happened. I highly recommend Tab and Reliance to all my friends, and Family for sure. Thanks Tab

 
 

Teresa B. - OR

I worked with Tab at Reliance First Capital and he was really on top of everything and made sure I knew what was going on throughout the whole process. I would highly recommend this company but only if you get Tab as your representative.

 
 

Cherlyn F. - TX

Refinancing can be a chore. I gave our current mortgage company an opportunity to work with us and they failed. Aaftab come to our rescue. He patiently listened to the ideas I had of paying off credit card debt. He compared the other offer and did much better. I give him 5 stars, (the underwriters a 4 star rating.) Over all, a very good experience.

 
 

Wendy W. - OH

Akim was our main point of contact. He was amazing to work with and built refinancing options that helped our family meet our financial goals. Amazing Refinance! Reliance First Capital, LLC was amazing to work with. Our Realtor, Akim H, did an amazing job presenting us with several options to refinance our home. We were able to lower our interest rate, pay off our automobile and actually save money on our monthly bills. Highly Recommend Akim and Reliance First Capital! Amazing Customer Service! Amazing Mortgage Analyst that had our best interests in mind. We refinanced our home and could not be happier.

 
 

Miranda W. - PA

Alicia was so easy to work with! She answered every question I had - day and night - and kept me in the loop with everything going on! She worked hard to make sure our closing didn’t get pushed back any further (due to closing company - not mortgage company) and went above and beyond what I could have asked from her. I would highly recommend Alicia to anyone looking to purchase a home!

 
 

Pam E. - FL

Thank you for reestablishing my trust in One's word is as good as their handshake, and can be trusted. After my experience with Loan Depot 15 months ago when I first refinanced, I went on the premise that I was raised on "that everyone is inherently good"! You Have helped me regain faith in people and loose some bitter taste about Mortgage Brokers. I have enjoyed working with you very much, you made the process very easy for me...understanding and having patience with my disabilities without me feeling like a burden to you. You explained it till I got it...lol. I wish you Much good fortune in Business, you will go far with your personality and diligence. I also wish you and your fiancé, a wonderful life, try to leave work at the office and (ask her if she would do the same), and even years later, always have at least one date night a week even if you have a dozen kids. Have a Wonderful Life, Enjoy Life everyday cause it goes way to fast. Count your Blessings and not your troubles, and never let anyone steal your sunshine.

 
 

Ronald L. - DE

Brett was fantastic.

 
 

Sandy B. - TN

Happy and thankful. Brian Solomon was the best in assisting us with our needs. He went above and beyond with his help and he truly cares about his client’s needs and best interest.

 
 

Oscar D. - NY

Our experience with Brian went above and beyond our expectations. He was kind, polite knowledgeable and always had our best interests in mind. He was always available and walked us through the process step by step and made us feel confident we were making the right decision even thou we had others wanting our business. He made us feel like Family and that meant a real lot. To us and made us feel like we were definitely making the right choice by going with Reliance. We will highly recommend his services to all our family and friends. Our experience with Reliance was beyond amazing. Our loan office Brian Siger was exceptional in processing our loan in a timely manner. He was very kind polite and knowledgeable about the process. He explained and walked us through the process every step of the way. We had other options to look into but are very, very satisfied we went with Reliance at this very important time of our lives. We would highly recommend anyone looking for their services to contact him and we are confident he will help you with whatever you need. Bottom line he was looking out for our best interests and treated us like we were FAMILY and that meant a lot to us. Customer service like he has shown is hard to find now a days ...Thank you Brian and to the Reliance staff.. Kudos!!! Thanks to all the staff at Reliance for your time and help. It was very much appreciated...

 
 

Rhonda T. - TX

Thank you to Reliance, and especially Brittani for the great work in doing our Refinance, they were proficient, prompt and polite. Even when some strange curve balls got thrown our way they worked through the issues and gave us a great rate and fantastic service. William his whole staff at Reliance First Capital worked tirelessly on my behalf to get my mortgage pushed through. Truly a Godsend! Thank you so much for all that you did.

 
 

Beverlyann B. - FL

Caleb took the time to explain the process.

 
 

Tammy H. - PA

Christie was terrific.

 
 

Donna L. - OH

If Christina had not been so kind and caring and easy to work with I would not have gone through with the refi.

 
 

Ronald B. - MD

Christine was very helpful in every aspect of the process and went out of her way to handle issues so that my application was always moving forward. She is very friendly and knowledgeable. Michael, in his role to gather all of the necessary documents, was efficient and brought the package together quickly. Thank you to Christine and Michael.

 
 

Jeffrey P. - NC

[Christine] was very knowledgeable and helped me to figure out a way to stay at the years we were and still do the things I wanted to accomplish by refinancing. She was in constant contact and let me know everything I needed or didn't have so I could get them. She was on top of everything and enjoyed speaking with her, you could tell she answered the phone with a smile and would help you any way she could. I would highly recommend Christine and look forward to working with her in the future. The people who handled our account were great. They kept in constant contact and let me know what I was missing and were patient when it took a few days to get the extra info. I was very pleased with the overall experience and the way that it felt like they listened to me and was almost like talking to a family member. Christine was very knowledgeable and help me to pick out the best solution for what I was trying to accomplish, she was GREAT! I have refinanced before but this was far the easiest process I have ever experienced. Seeing everything online was what kept me going as I could see the whole process and how far I was away each time we spoke. If I ever move I will certainly call Reliance First capital for a loan!

 
 

Robert G. - VA

Daniel was consistent throughout the whole process and kept us informed on any changes that had to be done. He was very pleasant, thorough and committed in in helping us with our financial needs. Thanks Daniel!

 
 

Wendy C. - PA

Awesome to work with. Always calling to give up dates and to ask how I was doing. That is important.

 
 

Glenn F. - NY

Made a complicated refinance easy. Great support from beginning to end. Combined a few items saving significant dollars. I would recommend to all.

 
 

David C. - TN

Elise Peterson was absolutely the best part of the experience with Reliance First Capital. She stayed in touch with us throughout the whole process of our refinance. And best of all, she did everything that she said she could do. She is great!!! Everything went perfect.

 
 

Diane W. - MA

We contacted Gary for a refinance on our mortgage. We were looking to pay off debt, and take some cash out for home improvements. From our very first phone call Gary was wonderful. He listened to what we wanted, and looked out for our best interest at all times. He answered all questions in a professional manner, and made the experience great threw the entire process! Highly recommend Gary Sabshon!

 
 

Cassie D. - DE

Thanks for all your help this was an awesome experience!!

 
 

Ryan H. - PA

Jacqueline and Kristen we both hardworking with great attitudes.

 
 

Tracy C. - VA

Jacqueline was very professional and kept me informed at each step. Even though my credit was low she worked with me to get a loan that I could live with.

 
 

Mark G. - LA

An overall great experience. It wasn't an easy task but I had a lot of help from Jennifer Lutsch. There were times when I didn't think the underwriters would stop asking for more information but Jen kept things on track and helped keep me calm. Thanks again Jen for all you help.

 
 

Christine B. - OH

John was our contact analyst from Reliance. He was extremely helpful and took all the time needed to make our refinancing an easy and stress free experience. He went out of his way to listen to our needs and meet our expectations. We will be sure to give family and friends his number for future business. It was outstanding service. Jon Maus was superior. He got the job done. Excellent service. Called with every issue. Resolved problems. Kept us informed. He's the guy you want to handle your loan.

 
 

John H. - NY

In my whole life I've had quite a few very professional people with whom I've worked for this deal and that, and John is right there at the top. I will recommend to family members and friends Reliance First Capital and for them to specifically ask for John because of his professionalism and heart. All the things one would want in someone who handles something as important as a mortgage, you'd only want John to handle it.

 
 

Cathy C. - TN

The experience with refinancing with Reliance flowed extremely well. The staff were professional and the online process was user friendly which typically is not the case in most situations. Kudos to my representative, Jose Magana, he was there for every step of the way and was very thorough in explaining the process. He was easily accessible for any questions or concerns. If he didn't answer right away, Jose would return the call within minutes. He even went out of his way to give sound advice to improve your financial goals. I would most definitely recommend Reliance First Capital and ask for JOSE!

 
 

Richard H. - NC

Fantastic Lending Experience. They were extremely easy to work with, very professional and Joseph Fairchild, in particular, was very helpful in determining our decision-making options. The loan approval process was very efficient and closing was handled very well on our schedule.

 
 

Robyn G. - OH

Joe Versiackas at Reliance First Capital made it super easy for me to refinance my house. I had been trying to get this done for a year and no one would help me. Joe not only got it done but made it a super easy and painless process. I will always be grateful to him and his entire team. I can't thank him enough!

 
 

Robert N. - VA

From the very beginning I felt that Joshua had my best interests at heart. He was always willing to explain the fine points of the loan application process and answer whatever questions I had. Joshua is truly an outstanding Reliance First Capital employee.

 
 

Dale G. - TX

Keenan kept up informed all thru the loan process. We have a very difficult loan problem that he helped to rectify. Keenan is an excellent loan Officer and I would gladly recommended friends and family members to him. Keenan was always polite and friendly. He called several times a week to keep up informed of the loan process. How can you improve on "Excellence"?

 
 

Ross K. - NM

Keenan Henry is one of the most attentive, professional, and helpful loan officers I've ever dealt with. He's one of the best listeners I've ever worked with, and won't rest until all your needs are met. Keenan is the BEST!

 
 

Alecia C. - TN

Kelly made the impossible happen. Our credit was damaged due to us not being responsible. She was able to get us a great rate and now my debts are paid off and our credit scores are on their way up. She was so kind and explained every part of the process in full so we were aware of what stage we were in. We had some issues to fix because of the appraisal which held things up a little bit but otherwise the loan was processed and closed in a very timely manner. I would definitely suggest using her. She's very knowledgeable and great to work with.

 
 

Tina T. - TN

Kelly Sipp was on top of everything from the first talk we had. She kept me informed on everything that was taking place. Any questions that we had was answered in a matter of minutes. She was always pleasant to speak with. I know this might be a little weird but I miss her. I will definitely her to anyone that might be buying a home. Reliance has got a jewel. I just cannot say enough about her. She was great to work with.

 
 

Joshua N. - PA

Keri went above and beyond the call. I knew nothing of the process and Keri got me through it with as little pain as possible. Certainly glad it's over with for now but the next time, if and when, I know who I'm calling. Any question I had she had the answer and in a timely fashion. Things had to be changed more than once and she knew I was getting annoyed. I may have even got an attitude a time or two. She was always courteous and very professional presenting the entire process as I needed her to. I could not ask for more from a process I really don't want to deal with. For those of you in need of someone look no further, you found her.

 
 

Kaitlyn D. - PA

Keri went above and beyond with her communication. She always replied promptly and followed up just to see how we were doing. She made sure we had any documents that we needed quickly and efficiently even if it was during an evening or weekend. She was a major help during the underwriting process! I have given all my house searching friends Keri's information.

 
 

Kenneth B. - TN

When Leslie contacted me I had just had a bad experience with Quicken. Her approach was totally different in she asked questions that I didn't want to hear at first and then she said if you just give me 24 hours and talk to me, I'm going to help you do all you want and more. I listened. She wasn't just interested in selling a loan, she asked me stuff no one else ever has, she told me by the time I retire I could have no mortgage at all and I was skeptical. Leslie is a true gem and a beautiful person. She calmed me down and then gave me more than I expected. She is someone you should be extremely happy to have on your team.

 
 

Terry C. - KY

Had a great time working with Lisa Martin she did everything she said she would do if possible very honest and very easy to work with. I would recommend her to everyone looking to refinance or just get a loan I give her a 10+. Thank you

 
 

Gisela F. - NY

We highly recommend Lisa as the best mortgage analyst. As first timers refinancing, we couldn’t ask for an exceptional and experienced mortgage analyst. We will definitely recommend Reliance First Capital.

 
 

Vanesa Y. - AL

I was thoroughly impressed with Mary Connolly. She took the time to allow me to decide when to start the refinance process. We worked together for a short time and closed my loan in less than a month. I cannot thank her enough for a super job. I highly recommend her and have communicated with a few people who hopefully become her clients. Looking for someone with a good attitude and a hard worker, ask for Mary Connolly! Reliance First Capital was very responsive to my needs and concerns. Their staff was extremely professional and pleasant. The process from start to finish was less than a month. Any calls, emails, or texts were promptly addressed. This was the most professional and friendly mortgage procedure I have ever experienced. Hats off to everyone especially my representative Mary Connolly.

 
 

Lisa M. - MA

Reliance First Capital was beyond helpful to us while we were looking for a new mortgage! Our situation was a cumbersome one that needed extra attention. Our representative Mary Connolly from the very first conversation and all the way through the process was nothing short of excellent. Her ability to execute all the things necessary to get things done combined with her warm personality makes you feel like you are her first priority. I am grateful to Mary Connolly for everything she did to help us and happy that Reliance First Capital went above and beyond for us.

 
 

Elta W. - VA

I am so thankful I found Maryjane Wheatley to help with a mortgage! She is awesome! She answered all my questions! Everyone at Reliance are super! Maryjane always answered when I called or called me right back! I feel like I have made a friend for life! Maryjane must be a great employee! Thank you Maryjane for everything!

 
 

Maureen P. - MA

MaryJane Wheatley was amazing! If we could give her 10 stars we would!!! She was extremely thorough, helpful, patient and professional. She answered all our questions and walked us through every step of our refi. We didn't know we had some of the options she presented to us. We were so well informed. It was pleasant and very natural. She was amazing! We highly recommend her and Reliance Capital and look forward to working with her again.

 
 

Shannon C. - OH

Both my loan officer and her team were great. Someone was always available to answer my questions and made me feel comfortable with the process. Mekeighla is so knowledgeable and helpful. She let us know what we needed to do step by step and made the process so easy. She was quick to respond anytime we had a question during our process. Fabulous to work with! I've been in the customer service industry for over 30 years and she is one of the best experiences I've had as a customer! Thanks for everything Mekeighla!

 
 

Kevin M. - KY

Highly pleased. Our experience was very smooth and professional. Would highly recommend.

 
 

David B. - MI

Michael O'Brien is a star! He was very cooperative and understanding and was always willing to help. He was constantly keeping us on course to complete this loan and to help us better our lives. I am so glad that he was there to help us through this process.

 
 

Daniel R. - NH

Ndae was very professional and knew what she was doing right from the beginning to the end. Very satisfied with the help and service I received.

 
 

Martin M. - VA

Nick Newlon was my mortgage analyst and he really impressed me with a level of customer care that is very rare: from our very first contact I could tell that he genuinely cared about finding a solution, and was willing to think outside of the box and do what it takes. As an entrepreneur I've had many experiences with underwriters being very hesitant or finding it outright impossible to imagine possible solutions, and I dreaded the idea of 'hopping for a mortgage', prepared to receive nothing but rejections once again. Yet Nick believed in me from the beginning. Even in the initial exploratory phase, when many other lenders just fizzled out - Nick not only called back when he said he would, but he had taken thorough notes about my unique needs, and shared with me what he was looking for at his end to create the best possible solution. Once we started going through the paperwork, Nick held my hand every step along the way, facilitating communication between me and the underwriting team in a way that felt surprisingly easy. He ensured I also had direct contact info to his team (Bethany and Kristen) in case he might not be able to respond - but he always was there. His knowledge, care and can-do-attitude are a great asset - and I will wholeheartedly recommend him to anyone who has unique circumstances and challenges that conventional lenders roll their eyes at. Nick can figure it out for you!

 
 

Solomon T. - MD

Olisa! He's Awesome! Thank you so much!

 
 

Phillip C. - PA

Couldn't be better. No matter what was thrown our way he figured it out and made the process easy couldn't be happier thank you so much Pat!!!!

 
 

Shane G. - MA

It was a pleasure working with Patrick and the Reliance First Capital Company to refinance our mortgage with. The process was not long drawn and stressful, we were well notified at all times what was being done in the loan process. Patrick was a breath of fresh air, especially after having a bad experience with a mortgage company about 6 months ago. I want to thank Patrick and the Reliance Company for a job well done.

 
 

Hilda S. - VA

Good experience! Patrick was very easy to work with and made everything as easy as possible. No complaints at all. Very quick to respond with any questions.

 
 

Kari W. - VA

Pleasure to work with. This was our first refinance of our home and Patrick made everything go extremely smooth. He was very easy to speak with, explained things, and wasn't overbearing like most companies are. Process was very quick! Thanks Patrick for all your help :) Would highly recommend his services to anyone looking to refinance.

 
 

Judy B. - NY

Patrick is GREAT!! Patrick was just perfect. He told me what he could offer, but didn't pressure me to take it. He was always kind and available; if I left him a message he called back that same day. He told me the process would take 30-45 days, and it has. I highly recommend Patrick to anyone who is interested in getting a home loan.

 
 

Toby L. - NC

There is always room for improvement. This was my first refi experience. The only suggestion is to recognize first-timers and help them prepare from the start on how stressful gathering the information required will be. Pauline and Yara did an excellent job getting me through the process once started. The eye is always on the prize. Pauline truly personalizes the experience. She allows her customer to feel as though they know her and her concern for her customer is authentic. Yara is my personal hero. She and Pauline both made me feel like I truly had someone in my corner cheering and fighting for my best interest.

 
 

Toby L. - NC

Looking to refinance or simply have questions to help you make the best decision for YOU? Ask for Pauline!! I'll admit... I didn't call First Reliance myself, but I hung up MANY times on other companies as I searched for the right fit. Pauline just happened to call at the right time with the most sincere and trusting demeanor. I knew immediately they were the right fit for me. I can never thank her and the First Reliance team enough. Everyone's situation and reason for refi is different... you can rely on First Reliance, Pauline, Yara and their team to get you through the process and to the closing table (which happened to be my kitchen table) in one piece and with confidence in your decision.

 
 

Teressa W. - VA

Reliance First put us first! Richard was amazing in helping us get the right refinancing we needed right now. Our situation was not simple, but he made it seem that way and ultimately made it to the finish line! Thank you, Richard, we would definitely recommend Reliance — especially Richard Nagel and his entire team.

 
 

Yveline L. - MD

Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.

 
 

Scott M. - OH

Professional and Personal Service. From day 1 looking at houses in Sheffield Lake, Robert was upfront as to what we needed to do to get ourselves in a better position to purchase a house. We were relocating from an adjoining state and Robert walked us through the process from the beginning making our closing an enjoyable experience. If you’re looking for a personable, professional person to guide you through any hills or valleys and make your home buying experience LESS stressful, Robert Metz is the man!

 
 

Kimberly S. - OH

Robert was excellent to work with and made the entire process easy. He made sure I understood all the information, and made everything very fluid. He was always available, and very personable. I highly recommend working with Robert to finance your new home!

 
 

Latanya E. - AL

Roman the Mortgage Guru: R - Resilient. He bounced back after every roadblock. O - Organized. He knew when to follow up on every issue without skipping a beat. M - Miraculous He made me believe in miracles since I was turned down over and over until him. A - Authentic. He wasn't afraid to be brutally honest about the situation. I was not an easy case to conquer. N - phenomeNal. The savings were phenomenal. I can see some results! I had given up totally on refinancing my house. I would see the advertisements from Lending Tree and just think it was for someone else. So, one day for the heck of it. I clicked the button. And of course, lenders were jumping over each other to tell me 'No' as if it was a sport. Except for Roman at Reliance Mortgage. He didn't give me a No; he gave me a maybe and here's how we get to Yes. He was honest, candid, and determined. Somewhere along the way, we became family. My faith was restored in good hardworking people. They exist. Ask for Roman and let him work your miracle. Roll up your sleeves and follow his instructions. And save money and rebuild your hope in your future and your home. Thank you Roman from the bottom of my heart for not giving up on me. God bless!

 
 

Anne M. - PA

Ryan kept me updated and made himself readily available. Stellar job!!! Great asset to your team. Truly if anyone I know needs this service I will refer them to Ryan.

 
 

Sarah H. - TX

Nick Newlon takes great care of all the clients I put him in touch with. He is very knowledgeable about the many different programs Reliance offers, and I cannot speak highly enough about him.

 
 

William T. - IN

Thumbs up!

 
 

Jennifer S. - TN

Reliance for the Win! I was hesitant to refinance due to the overwhelming response when I submitted through Lending Tree (I probably got 10 calls/ emails/ texts a day from 4 lenders for almost 2 weeks). Sharon with Reliance was friendly without being overbearing or pushy so I elected to finally take the call. I am so thankful I did! Sharon worked with us on our needs and provided a multitude of solutions to assist. The process was easy and our loan closed within a couple of weeks. I would HIGHLY recommend this company, more specifically Sharon Lucas and her team, to anyone looking for a mortgage or to refinance.

 
 

Seth D. - TN

Sharon provided fantastic service.

 
 

Daniel M. - NC

Teddy Ferrell helped my family navigate a difficult time when I unexpectedly found myself unemployed. We actually refinanced two properties with Reliance and the level of service rendered by Mr. Ferrell was top notch. We closed both loans very quickly and were able to knock out some other outstanding debts as well. Mr. Ferrell did a GREAT JOB and highly recommend him for his professionalism.

 
 

Patreece L. - NC

2 Names: Teddy Ferrell. He's patient, an excellent communicator and wonderful to work with. He closed my refi this past fall and I couldn't be happier. I will have Teddy handle any and all of my real estate needs in the coming future.

 
 

Christy D. - LA

Working with Teddy Ferrell at Reliance First Capital has been a sheer pleasure and a very easy process. He is highly professional, extremely personable and down to earth, willing to help beyond expectation. He is extremely knowledgeable, highly informative, and responds promptly. Everything during our process was explained in detail, every option and all avenues we could take that best suited our situation. Always looking out for our best interests. If you are looking to refinance, purchase, or make a loan, my husband and I highly recommend Teddy to handle your requests. He's almost like dealing with a family member when all is said and done! Thank you Teddy for all your hard work, assistance, kindness and consideration and Thank you Reliance First Capital for accepting our home loan request.

 
 

Kellie A. - TX

I am the assistant to real estate agent Donna David, who represented [our client] during her real estate purchase. Teddy Ferrell was our client’s lender. He was very diligent in not only getting this file completed but in keeping our office up to date on the transaction movements throughout the whole process. We'd highly recommend him to anyone searching for a great lender. He is very professional and good at what he does.

 
 

Daniel M. - TN

I want to thank Reliance First Capital for my refinancing, a VA. Loan. I want to say a special thanks to a fellow veteran a loan officer Teddy Farrell, very professional a knowledgeable of his job. I just want to write this small message to say thank you.

 
 

Anthony D. - TX

Working with Teddy Ferrell was a breeze. Everything went smoothly and exactly how he said it would go.

 
 

Penny B. - NC

Teddy and his team were great to work with! They were always available to answer questions and kept me up to date on everything that was going on. What I thought was not possible Teddy and his team made possible. I would highly recommend Teddy and his team for any financial needs.

 
 

Bobbi M. - IN

We worked with TEDDY FARRELL for our recent refinance. Having previously worked in the mortgage industry for 15 years, I had high expectations for a lender. I had spoken to several potential lenders and I simply wasn’t comfortable. In fact, we had decided not to continue with our refinance plans. Teddy Farrell called me from a previous request I had made for basic rate information online. I was immediately comfortable with him. We ended up applying for the loan before we hung up that day. He kept us informed through the entire process. He was highly professional and efficient before, during and after our closing. If you are looking for a lender, you can relax and call Teddy!

 
 

Travis B. - IN

It was a pleasure working with Teddy Ferrell of Reliance First Capital. He was able to provide us with multiple options that were custom to our current financial situation. Any questions or concerns we had were quickly responded to with well-informed answers. Teddy was very thoughtful, kind, knowledgeable, and professional throughout the process. I highly recommend trusting Reliance First Capital with your financial needs!

 
 

Steve S. - TN

Tracy provided 5 star rated service.

 
 

Thaddeus M. - MA

Tyler Maglione did a Great Job taking us through the whole process, he made it easy and had all the answers needed. I would recommend him any time to anyone who is looking for a Mortgage

 
 

Eileen F. - AZ

Vincent far exceeded my expectations regarding my loan, he was superior in every step of the way handling my loan.

 
 

Jennifer M. - KY

Great to work with and good for bad credit. They were friendly, helpful, and explained a lot about how the process of qualifying for a mortgage actually works, which some lenders seem to want to keep secret for some reason. I worked with William (Ed) Bailey, and I appreciated how considerate and respectful he was towards me and my financial situation as I am rebuilding my credit. They really went the extra mile for me, including making sure that my difficult loan closed before my appraisal expired so I wouldn't have to pay for another one.

 
 

Ruth G. - TX

Reliance First Capital was awesome. It was especially a great experience working with Mr. William Collins. He was there every step of the way in refinancing our home. He made sure my husband and I understood everything that was going on. He was a man of great integrity and help this process go very smoothly.

 
 

Kevin A. - TX

William delivered the best possible experience along the refinance journey. He listened to my needs.

 
 

Terra C. - TX

I highly recommend William (Bill) Collins at Reliance First Capital. His attention to detail, ability to explain things in a way we could understand, his caring and kind demeanor was invaluable. He truly cares about his clients and about people in general. Thank you Bill for all your help!

 
 

Betty G. - IN

[Christine,] I just wanted to let you know how much I appreciate you helping me with my loan. You are AWESOME! Great help and I really appreciate all you did for me. If I know of anyone needing a loan, I will be glad to refer them to you. I feel I can breathe a little easier now knowing I can meet my bills without using my retirement money up. Thank you.

 
 

Rex M. - IN

Thank you for all your help getting the loan approved. We are truly grateful for all your hard work. The extra money will help us so much. Thank you.

 
 

Ronald K. - OH

Everyone involved in the loan process was professional, patient, friendly, and in laymen terms a great man. Everything went smoothly and perfect.

 
 

Philip N. - LA

Daniel deserve the highest award, He always made himself available for me and my family even during his off time, I will tell everyone I know who wants to refinance or buy or any banking needs. He was awesome and wonderful person to work with even during the stressful times. Great Job Daniel.

 
 

Devon Hall - PA

It was so easy and a pleasure to work with Devin for my new mortgage with Reliance first. Let's not forget Michelle. Hats off to both of you for all your hard work and time!! Thank you for everything!

 
 

John M. - TN

I would change anything. Great folks. Very helpful.

 
 

Brenda S. - VA

Jacqueline was very good at explaining the process of refinancing and was very patient we me, I am very happy with her service.

 
 

Mildred T. - TN

John was professional, knowledgeable, and excellent in every way. Lynda was always courteous. The Reliance First Capital Team was wonderful during the whole process. Your tremendous efforts is highly appreciated.

 
 

Sharon H. - NC

My husband dealt with Joseph E. Fairchild and Laverne Johnson and thought they did a great job.

 
 

Richard H. - NC

Joseph E. Fairchild and Laverne Johnson were both very responsive and helpful with all of the proceedings. Great company to do business with.

 
 

William N. - TN

Kyle worked around my crazy work schedule to keep me informed.

 
 

Scott G. - NY

Lisa Podorson.....she was amazing ..... Very happy she was recommended to us...I will definitely recommend her....made the whole process WONDERFUL

 
 

Patricia A. - VA

Mary was awesome and there is nothing that could have been improved upon in my loan process. She is awesome! Everything went smoothly. I will be referring my friends and family to Reliance First Capital and Mary Connolly. Thank you, Mary.

 
 

Bill P. - MA

Mekeighla is the best mortgage analyst I have ever done business with. She is Experienced, Professional, and Knowledgeable. Mekeighla gave me options and opinions, but never pressure!

 
 

Kevin M. - KY

Mike was very easy to work with. Very professional and did an excellent job of explaining all of our options.

 
 

Jason H. - NC

Regan, all the "Strongly Agree" selections [in the survey I filled out] tell the tale. Michael did a great job as well.

 
 

Daniel B. - VA

Richard Nagel was very helpful throughout the process. Everything was clear and to the point. I had done my homework before and knew what product I wanted going into the process. Everything went without a hitch. Thanks.

 
 

Aikaterini S. - MD

Ritu is the best! She is the reason this happened!

 
 

Latanya E. - AL

Roman is Outstanding! He had to pull me off the fence several times to prevent me from giving up, I had heard no so many times and Roman got me to yes. This financial decision has put me on a different path and I look forward to working with the team in the future.

 
 

Mark L. - PA

Scott was incredible!!!!

 
 

Terry B. - IN

Your entire team was professional and friendly in every way.

 
 

Charles T. - NC

We appreciated the fact that Thomas contacted us but didn't bug us to death! Most companies called us 4 to 5 times a day and we were in process of making decisions. Tom was confident he could help but after a week made a phone call saying since we had not gotten back with him, he would wait to hear from us. We appreciated that.He was clear about every part of the process. It was very easy.

 
 

Dena Z. - MD

Victoria, I cannot THANK YOU enough for making this the easiest thing I've dealt with in a very long time. You are amazing at your job and creating the best mortgage for my needs. I hope you have an excellent day!!!

 
 

Sue M. - OH

Everyone worked to make our experience a great one. Keep up the good work.

 
 

Richard B. - IN

I just want to say a big thanks to York for being patient with us and helping us through this. He understood my goals with my refinance and gave us several options to achieve them. There was never any pressure or pushing me in one direction or the other. I received MANY calls (still am!) from other places and they all seemed slimy and awful. York was friendly, patient, and just all around awesome from the beginning. York Moore was absolutely amazing!!! I'd be happy to work with him anytime!

 
 

Kellie W. - NH

Zachary and Kristen were phenomenal. They were with me every step of the way. They were both up front and honest and didn’t give false hope or expectations. They were accommodating and extremely knowledgeable and helpful. They treated me like a person and not like a number or just an application. They truly made this refinance process as simple and painless as possible. They are both an amazing asset to your company. I hope all your employees are like them. I will recommend your company and both Zachary and Kristen to anyone I know of that is looking to either buy or refinance.

 
 

James K. - VA

The whole process was smooth. Zack was incredible during the entire process, I will be recommending him to anyone I have the chance too.

 
 

James T. - TN

It was a pleasure working with Brett Tyson. He was very forth coming and I believe that he was working with my interest in mind.

 
 

Brent W. - TX

Kudos to Keenan Henry! I have never had a mortgage experience this pleasant and professionally handled. The process is a daunting one to say the least, but Keenan helped ease the tension and walked us through every step, he almost literally help our hands. The entire process was a smooth and seamless one. Keenan Henry did an awesome job with my mortgage process and was very professional and courteous while performing his job. Not sure of anyone at the moment, but I will forward them to Keenan as I am made aware. Thanks so much!

 
 

Peter H. - OR

Keenan Henry was awesome to work with. He was very knowledgeable and courteous.

 
 

Patricia W. - PA

I went through four mortgage companies before trying Reliance First Capital again. The complicated transaction went without a hitch, Kari was wonderful.

 
 

Edward S. - PA

Alyssa was extremely professional and helpful through the entire process.

 
 

Jerry M. - OH

Reliance First Capital and mortgage analyst alicia calabrace was very professional and polite. I would recommend them for all your mortgage needs. Alicia Calabrace was very helpful, answer any question and was always available. she care about the process that I understood every little detail about what was needed and not one time did she make us feel that we were a number just to close a deal. They were great from the beginning to the end. You will not be disappointed with Alicia Calabrace or Reliance First Capital.

 
 

Charles C. - OR

We would like to deeply thank Ali Chaudhary for the most seamless execution in helping our mortgage refinance. The overall professionalism performed by Ali was above all expectations we expected and were extremely pleased with the final outcome. We recommend Mr. Chaudhary to anyone looking for help in all around mortgage financing. We ended up looking good with the final options that were presented to us. His well-rounded professionalism was and is most appreciated. We stand by Ali for future service and trust in his desire to be of the best in his field of service.

 
 

Vincent P. - OH

Al did an exceptional job with communication and everything that came along with this process. Literally could not have had a better experience than what we did. Such a smooth process. I will be recommending Al along with Reliance to my friends and family in the future.

 
 

Donnie J. - IN

We appreciated the professionalism and courtesy of the entire staff from beginning to closing.

 
 

Michael P. - NC

Brian Bushi was our account manager for our recent mortgage refinance. Brian, and the team at Reliance First Capital, were very helpful in the process. They made it very easy for us to get them all necessary information, and were very responsive to our questions. Brian was very helpful in making sure that everything was very well explained. At the end of the day, he provided a very beneficial package, and we were extremely satisfied with the loan. I would highly recommend Brian, and the First Reliance Capital team, for all your mortgage or refinance needs. Brian did a very good job for us throughout the process. He was very thorough, and made sure that we understood the entire process. He was very responsive to our questions, and helped us get all the information he needed. I would highly recommend Brian, and the Reliance First Capital mortgage team for your mortgage needs.

 
 

Ernest P. - OH

Brian Bushi - Intelligent, personable, interested in my behalf.

 
 

Arthur K. - PA

Brian was very attentive since his initial call. He went above and beyond to make sure this loan happened I think he deserves a pat on the back and maybe a big fat bonus.

 
 

Bryan G. - VA

My loan officer with Reliance First Capital was Brian Bushi and I can only say good things about my experience with him. Brian was resourceful in finding the best solution for my financing particular needs and I am very satisfied. I highly recommend Reliance First Capital and Brian Bushi!

 
 

Jim R. - AR

Loving Our Lord, Loving Our Troops, and Loving Our Country, [Brenden Jones is an] Awesome Man. Thank You For All That Your Team Does! Just Keep Being So Awesome!

 
 

Johnie S. - MS

Christine was so professional and made me feel that I was very important to her. It's perfect the way you operate.

 
 

Langdon R. - VA

Great experience! Caleb was very responsive and easy to work with. He helped me find the best mortgage for my needs and never tried to sell me something I didn't want or need. My only issues were with the underwriters that always seemed to need "one more thing" before we could close. It drug out a little bit longer than I thought it would.

 
 

Donna C. - AZ

Chad, Lindsey, and their coworkers used all their knowledge to get this loan together. I’m glad Chad and his crew were there for me.

 
 

Danny G. - SC

Daniel was outstanding. There were a few setbacks on my side and Daniel went above and beyond to help me through and ensure everything was completed. Daniel is a very valuable asset to Reliance First Capitol. I will definitely rely on Reliance First Capital for any future needs.

 
 

Wayne P. - CT

The experience was great. This was a God send for us.

 
 

Sharon C. - CT

I had to refinance my home in a short time frame, with many complicated issues - and Donna Titone was amazing. The whole process was handled as quickly, efficiently, with so much help and care. I highly recommend using them for any home mortgage needs! This was really an amazing experience. Donna helped me through a very convoluted refinance, and was in contact every day. I really don't think the woman sleeps. She was so knowledgeable, helpful, and extremely diligent so that I was able to close earlier than my short deadline presented. Donna helped me every step of the way - and my situation was very difficult. She was nothing less than a super-hero and I appreciate every moment she spent working hard for me. She made a very difficult and emotional situation sane and successful. She ended my year on one of the highest notes possible - all because Donna really put customer care first and foremost. I simply can't recommend working with Donna enough. I have given every person that listens her name. I can't imagine going through any of this again without her in the future! She has a client for life!

 
 

Italo M. - CT

Great transaction with Donna. I would say Donna has made my refinance very easy and stress free. From the first call to the last Donna and the whole team was great! They walked me through the entire process making my transition including the closing go seamlessly. It was truly a pleasure to work with Donna. Great experience, very easy company to work with. I was very pleased from beginning to end.

 
 

Clint C. - AR

Eric done a fantastic job on our loan we were never misinformed always kept up to date and a speedy process.

 
 

Alexis G. - NC

Everything was perfect and it work really good for me and my family.

 
 

Joe-Joe M. - MA

Genna was all around excellent - responsive, clear, and engaging.

 
 

Teresa D. - DE

Though I was not really thrilled with the first quote I received based on the really low appraisal score I received on my home. I can only say great things about my lending advisor, Jamie Dilenschneider. Jamie worked with me through many difficult issues.. from this being my first Re-fi all the way to dealing with an HOA situation that delayed our process many times. Always with a positive attitude, an amazing knowledge of the whole finance situation and just treating me with the utmost respect. She explained details thoroughly and made me feel confident in making the decision to go with Reliance. She is an asset to your company! Thank you.

 
 

Randall P. - KY

Both of the ladies I dealt with, Jean and Yara, were fantastic. They made the entire process easy for us! Jean is incredible! Her customer service skills are fantastic. She responds to email and voice mail messages very quickly. Her product knowledge is fantastic. She knows how to make a customer feel comfortable through the entire mortgage process. I highly recommend Jean and can't say enough great things about her!!

 
 

Thomas D. - MI

Jacqueline had daily multiple contacts to overcome obstacles and ensure success.

 
 

Gerard V. - FL

John and Tammy were GREAT!!! The great part was I did not have to speak with anyone else and was able to get any questions answered I needed.

 
 

Paul F. - NY

John did an exceptional job on my loan application. His hard work, knowledge and experience were a great asset to me and for Reliance first capital. I highly recommend John if you’re looking for a mortgage or refinance.

 
 

Randy S. - NH

Kim was wonderful! I got a lot of calls after I was online with lending tree. I took Kim’s call because she had the kindest voice, that’s why I went with Reliance. Kimberly was the nicest, most thorough, kind professional person to work with. And it was a lot of work on our part and she helped ever step of the way!

 
 

Keith D. - CT

I have taken many mortgages over the years but working with Kelly Sipp at Reliance was by far the easiest. She works with you from start to finish and makes it all seem so easy. I would give her 10 stars if I could.

 
 

Diane G. - OH

I recently refinanced my home mortgage with the help of Kelly Sipp. Kelly was very helpful and showed a genuine interest in making my refinancing experience as smooth as possible. She kept me informed every step of the way, while at the same time respecting my time. I was able to count on her to keep the process moving. I highly recommend Kelly Sipp to anyone interested in refinancing. She was truly professional and handled everything in a timely manner. Thank you, Kelly!

 
 

Cheryl H. - TN

Kelly was great working with me. She showed me ways to refinance. Great Kelly!

 
 

Sherri S. - TN

Kelly Sipp Was outstanding in helping me with my financing needs. Kelly was completely professional at all times and was very easy to work with. I highly recommend her to anyone who needs home financing.

 
 

Ron D. - SC

Lisa Brownstein was a tremendous help when I wanted to refinance my mortgage. Lisa went beyond extra mile to do everything possible for me to refinance. Unfortunately for some unknown reason the value of the properties in my area were too low to enable me to refinance at this time. I will keep my eye open for a rise in current sales to see if I can refinance and I will certainly be sure to contact Lisa.

 
 

Russell F. - NY

Excellent customer service, Lisa Margevicius was extremely knowledgeable and friendly and made the process smooth and any bumps were handled with us and definitely gives her all for her customers..

 
 

Mary M. - TX

Lisa Martin was AWESOME. Even on her days off she would return my calls and answer my questions and concerns

 
 

James R. - CA

Leslie was always very prompt, courteous, and acted on our behalf always.

 
 

George W. - NM

Leslie was an immense help after my divorce last year. I had to do a VA refinance while taking out enough equity to buy out my Ex-Wife’s share of the equity. She held in there with me while my Ex put up one hurdle after another because she was living in the house for free until it was sold. Through all this Leslie stayed in there and kept my spirits up. I couldn't give her a stronger recommendation. 5 stars all the way.

 
 

Charisma B. - TN

I was contacted by Leslie Nicolas one evening, to be honest I was tired of people calling with the same line. My husband and I kind of gave her a hard time and challenged her to see if she would be the one to help us, when she said "if there is nothing that can be done, I will stay with you until we get it done". I said ok what is our first step? The process was at sometimes frustrating but she was our biggest cheerleader, a lot was revealed that made us deal with somethings that was brushed under the rug and I could tell she did not want to uncover but it was part of the process. Leslie and I had bonded so even to hear from her every now and again does my heart good. Once the process was over Leslie got a check and we got Financial Stability. Leslie we really appreciate your time and effort you put into us, you were the only one who stayed till the end like you said you would. Thank You!

 
 

Victor R. - OH

Our experience was very good. Mekeighla Castillo handled everything for us quickly and professionally. She was quick to answer any questions and very thorough. She tailored the refinance to suit what we needed and I highly recommend her and Reliance for your home mortgage needs.

 
 

Katie S. - OH

Mekeighla Castillo was absolutely phenomenal to work with. The process was quick, easy, of very little inconvenience to me being a busy, working Mom. Not only was she quite pivotal in really streamlining my finances, we kind of became buddies! Truly, a great experience and I would highly recommend her and Reliance First Capital.

 
 

Jo Ann S. - KY

Miles did such a good job I came back for a second loan.

 
 

Jennifer N. - TN

Miles is the best. He is so easy to work with. Of all the refinance companies that called me he exceeded all of them. We are very satisfied!!!

 
 

Elizabeth G. - VA

This Fall I received a phone call from Reliance First Capital [RFC] from the Cleveland area and the caller was Maryjane Wheatley. Of all the hundreds of calls I received since last winter by my signing up through Lending Tree to find a loan, Ms. Wheatley was the FIRST loan officer to listen and answer my questions positively. She carefully explained every single aspect of borrowing through RFC. I proceeded to send her electronically the paperwork RFC needed and within days everything started to fall into place. She kept in touch through phone calls and emails. She was knowledgeable and patient. She was also kind and a great listener. Every step of the process was carefully explained both by email and phone. As we worked through things like e-signatures and PDF attachments, how I could comply without a fax, how I could be assured that each document had been executed properly by me and received by RFC, all went perfectly. She stayed with me through the approval process and I never was anxious or upset. What a gem this young woman is for RFC! I would (and already have) recommended her to people I know.

 
 

Patrick C. - MA

Working with Patrick and Cheyenne from Reliance First made refinancing my home quick, effortless, and dare I say enjoyable. Patrick was always available to answer every question I had, and provided updates to me about every step of the process. I'd say I spoke with him easily at least once a day. They entire process was done well and in a timely manner.

 
 

Marcus T. - TN

I believe that people help make companies great. Because I had such a great experience with Patrick G., then I'd likely recommend Reliance First Capital. However, if Patrick G. were to leave Reliance First and go to another company, then I'd likely follow him and not necessarily Reliance First.

 
 

James P. - CA

Philip was very optimistic and encouraging through the entire process and respectful and very knowledgeable.

 
 

Anne-Marie T. - ME

Fabulous customer service! Philip E Stone was outstanding. He made every step with me and updated me almost daily on status. Without Philip I might have not continued process.

 
 

Molly R. - AR

Richard Domenico was exceptional to say the least. When I started getting impatient he reassured me every day that things we’re progressing slowly but surely. Thanks Rick for your awesome customer service and thank you for taking care of us!

 
 

Wayne W. - MI

Robert was top notch from the beginning to the end. He was always professional and went above and beyond to get us the loan we needed to purchase our lakefront home. We would highly recommend Robert and Reliance First Capital to anyone. Robert is not only our loan manager he is also our friend.

 
 

Mark S. - OH

The whole process was excellent. The entire process went very very well. We are so happy with the entire process. Kudos to Richard. We need more people like him in the customer service sector in our lives. Thanks again!!!

 
 

David L. - OR

Richard Nagel, Excellent Service, Pride in Job, Very Helpful.

 
 

Kenneth S. - KY

Regan and Amanda were great. Quick email responses make a big difference. My schedule is crazy and Regan understood and made adjustments to his own to help me out. Some e-documents took longer than expected but he was never in a rush.

 
 

Michael M. - MD

Ritu was very courteous and always followed through with each task in this process. Tammy was also great at keeping us informed and on schedule for 9ur closing. They are both great to work with.

 
 

James B. - SC

Steve was exceptional. Everything went very smoothly, wouldn't change anything.

 
 

Anthony K. - IN

Steve was upfront and courteous throughout the process. There was no surprises and he worked hard to find a loan product that was perfect for my needs. Thank you!

 
 

Robert G. - OH

Steven was very knowledgeable for our needs! Very pleased with our loan. Always available with any questions we had. Loan closed on time. Great experience! Steven Diomataris made this process so easy for us. Was always available for any questions we had. Closing process was also very quick. Totally recommend him!!!!

 
 

Betty M. - NC

The process was the smoothest that I've had and I've had a few. Steve Ravelee was great. He kept me informed thru the entire process. He was persisted in reaching out to me prior to finally contacting me. Additionally, Steve was able to match me with a loan that met my needs. He certainly gave me personal service.

 
 

Jacquie G. - NM

Steven Shatz worked hard for us to get us the best refinance package. He was accessible to us at all times and kept us updated throughout the entire process. We were very pleased with the offer we received, and would recommend Steven to anyone looking to refinance their mortgage. He is excellent. Steven Shatz worked closely with us to help us obtain the perfect refinance package. He was accessible to us at all times and kept us updated during the entire process. We chose wisely when we chose to work with Steven and Reliance First Capital, and we will recommend them to all of our family and friends.

 
 

Diana C. - AR

Thomas did a wonderful job of providing me with all the necessary information so that I could make the right decision for our financial needs for the future. He was there for us every step of the way to explain and make sure we understood the process. If we had questions he provided us with the answers we needed. He followed up on every detail of our loan process and I felt confident that he wanted to provide us with the best for our financial goals. I am very glad he was there for us. I would strongly recommend Reliance First Capital to my family and friends.

 
 

Sarah R. - MA

Tyler S. pulled blood from a stone for us! We randomly found Reliance First, and ended up with the best mortgage analyst out there! If Tyler can't get it done, then it's not even a little bit possible! :)

 
 

Christina B. - OH

This was our second time working with Tyler, he is the reason we came to Reliance for the purchase of our new home! Tyler went above and beyond every step of the way to make sure that we were informed and on track. He made an intimidating process easy. You won’t find a better person to work with!

 
 

Diana and Pete K. - OH

Tyler Shaffer was an absolute joy to work with. From the very first phone call exploring refi options to signing closing papers. He was thorough and punctual within each phase of the process. Despite my unique situation. Tyler’s professionalism and knowledge of the refi world assured me I was in good hands. I would strongly recommend Tyler Shaffer’s services of Reliance First Capital.

 
 

Laurie M. - PA

Tracy is fantastic and I would definitely recommend her for anyone looking to refinance their mortgage. That’s what she did for me as well as helped me to get rid of my credit card debt!!! She was there every step of the way explains the process and answering my questions in a timely fashion. I couldn’t be happier!

 
 

Diane H. - MD

Vincent was very help through the whole process and was helpful providing information on my line. Supportive when I had my doubts. Answer all my questions. Prompt in responding to me. Thank you.

 
 

Michael O. - WA

Vincent and Carolyn are re-finance ROCK STARS in my opinion! Vincent was professional, articulate and easy to work with throughout the refinance process. He worked around my hectic schedule and allowed me to get clarification regarding every aspect of the process via email and his personal cell phone, Carolyn kept things rolling when the ball was in her court and notified me when I needed to supply further information needed to process the refinance.

 
 

Lorenzon S. - Realtor

Thank you for you excellent work as well. It's rare to find a lender who works as hard for their clients as we do as Realtors. You've shown that you are a diligent professional, and we'd be more than happy to refer you to any of our clients. I hope you and your loved ones have a very Merry Christmas, and a Happy New Year!

 
 

Jason M. - VA

Zachary stood out among the crowd and is the only reason I was able to find a loan that worked for me. After submitting my online form and a 6 hour onslaught of loan companies calling my cell phone I was feeling pretty defeated and really didn't see an option to get the funding I needed with a loan that meet my desires and needs. Zach accepted my initial brush off with poise and empathy, then quickly asked the right questions that no other lender that I had talked to that day asked. Unfortunately I can't remember the exact question he asked, but whatever it was it grabbed my attention. Zach then listened (with both his ears and mind) to my answers. After listening Zach quickly assessed the issues, concerns, and needs that I had, researched and calculated my budget, and provided a loan solution that was a unique option, not a canned answer, to meet my desires and needs. Simultaneously Zach explained the option clearly answered my multiple questions with extreme competence and professionalism. Zach's attentiveness and open communication style didn't stop after the first conversation but continued throughout the entire loan application, closing and funding process.

 
 

Donna F. - TN

Ali Chaudhary was awesome to work with! He is extremely knowledgeable and worked with me to determine the best plan of action specifically for me. He is courteous and treats you as if you are his only client. I would definitely recommend him to my family and friends. The refinancing process, with Ali’s help, was easy and timely. Everything was completed in four weeks! Very impressed with Reliance First Capital, LLC. Everyone I worked with and/or talked to at RFC was very courteous, knowledgeable, and helpful. Ali Chaudhary, Mortgage Analyst, kept me well informed at every step of the process. He is an excellent representative for RFC. Also, as we got near the closing, Senior Processor, Michael Schaut, was extremely helpful, too. I am very happy pleased with my experience and would highly recommend your services to my family and friends.

 
 

Katherine D. - NC

5 stars. They delivered what they promised. Ali is professional, knowledgeable, and responsive. He was delightful to work with and highly recommend him.

 
 

Amy S. - MD

VERY PLEASED. Anthony Gaetano was wonderful to work with. He made the process go smoothly and quickly. Always there to answer my questions and provide information when needed. Excellent experience, very easy to work with, very knowledgeable, very responsive. Made the process run smoothly and quickly.

 
 

Albert S. - TN

Great company and the service was excellent. Breanna helped us through the whole process and answered all our questions quickly. Highly professional and motivated individual. Deserves credit for her work ethics.

 
 

Jody S. - IN

From beginning to end Brian Solomon from Reliance First Capital has gone above and beyond to help us in every way. We had a horrible experience with another company prior to being lucky enough to have Brian representing Reliance First Capital take over and make our experience as painless and smooth going as possible. Brian was always available for any question or concern my husband or I had. We are extremely happy with how he helped us get the right loan to suit our needs. Not only is he very good and knowledgeable at what he does...but it comes through that he really cares. Our experience with Brian from Reliance First Capital has been wonderful...I can't say enough about how much he helped us through this process and made us feel comfortable and confident every step of the way. I would highly recommend Reliance First Capital...and of course Brian Solomon to anyone who is in need of their service. Thank you Brian for all your help and for always being available to us. You are the best!

 
 

Margaret F. - NY

We loved working with Brian. He made the experience simple and painless. We would highly recommend Reliance First Capital and Brian.

 
 

Pamela B. - TN

They went above to help our family refinance and provide service to us. It was a smooth fast process. After hitting several “bumps “ while trying to refinance with another agent, we was told no way at this and we was ready to give up. Chad Spencer found my information and tried several times to email and call me. Finally he called one evening and I figured it was time to let this gentleman know that he was wasting his time. Chad Spencer listened to me explain why it wasn’t possible (according to what I was told by another agent etc.). He kindly asked for permission to run my information by his underwriter and he would call me back. I reluctantly said, sure! To my surprise Chad called back within a few minutes and said he indeed COULD help me. Still reluctant, I provided the necessary information to get started with the refinance. Chad walked me through the entire process with patience. Within a few weeks, we was able to close on our deal with several thousand cash out and debts paid off, and being able to save hundreds every month to top it off!! Thank you so very much for working hard to complete this. Chad Spencer has been a huge blessing to our family.

 
 

John T. - FL

Chad S is the man and did what other could not do. Chad is very patient and does a great job. Very fast to respond and gets solutions to all problem/s that pop up. [Reliance First Capital] has been able to do what other lenders could not. They were patient and helped guide us to get the refinancing done. Chad S has been awesome and I highly recommend him and the Reliance First bunch. They tell it like it is with no nonsense and that is the only way to do this effectively.

 
 

Georgia L. - AZ

Chad Spencer was very helpful through this process. He was very professional and handled everything great. When I had problems he always responded very quickly and got things done.

 
 

Krista A. - NH

We had a very positive experience working with Reliance First Capital and while the process wasn't "perfect", the issues we had were with third parties involved (assessment, closing agents, etc.) - however, Reliance First Capital addressed those issues pretty quickly and we were satisfied with the outcome, which is why we gave 5/5 stars for the overall rating. We got an excellent rate on our loan, achieved our goals, and our representative worked with us every step of the way. We felt that we were treated very well in the process and weren't just another number to Reliance First Capital.

 
 

John A. - NH

Daniel is a rock star. He was excellent and very patient - just a great experience working with him.

 
 

Orlando S. - NY

My experience with Reliance First Capital was very good, very friendly, and they always returned my calls and texts in a timely fashion. My experience was well worth, it thank you. Thanks to Donna Titone. She was great to work with she understood my needs and wants. She made sure that everything was right. Thank you for your great work.

 
 

Gina M. - NJ

Fast process.. Very knowledgeable!! Very efficient! Highly recommend for refinance or 1st mortgage. Excellent!! Awesome!! We couldn’t be happier! Donna was exceptional, she was quick with answers and didn’t keep you waiting. Very knowledgeable in all aspects of the process. We would highly recommend her for refinance or 1st mortgage. Super-fast process. Completed in a month! EXCELLENT!!! Thank you Donna!!

 
 

Ana A. - NJ

First, I would like to say, that Donna has been a great person to work with and she will go the distance to help out. Second, she made the process simple and painless no “BS” every time I called she would get back to me very quickly. 3rd. I would recommend her ( “100%” ) to anyone who is looking for great service and honesty. Thank you!!!!!!

 
 

Gena S. - PA

Allen was a big help walk me through every step of the process answered all my questions.

 
 

Donna T. - LA

Excellent service, responded to my questions and concerns promptly. Jacar made the process seamless.

 
 

Tony P. - NC

It was a great experience and Jackie was very knowledgeable and a pleasure to work with. It seemed what ever question I had she had the solution. I would recommend Reliance First Capital to anyone looking for a home loan the process is fast and easy. Jackie was awesome through the entire process from the opening communication to the last day that we closed and also with a follow up to make sure everything was good.

 
 

Mark and Linda F. - IN

Bravo to Jim Stevenson!!! I have never in my life taken the time to write a review, good or bad. The service provided by Jim throughout the refinance process has been nothing short of extraordinary. He was understanding, thorough, prompt, and professional. Please give Jim the kudos he deserves. Reliance First Capital should be proud to have Jim a part of the team. Thanks again, Jim!

 
 

Nicole A. - SC

Detailed and Professional Mortgage Analyst. Jean went above and beyond as our mortgage analyst. She went through the entire process in detail and made us feel super comfortable with the buying process. She was a dedicated professional every step of the way. We asked a lot of questions and Jean made sure we understood everything we were signing and got us into an amazing loan program that best suited our families’ needs. Thank you Jean

 
 

Anne S. - KY

Very happy. John Ryan and the rest of the team at Reliance First Capital we’re great! They made the process so much easier than other lenders we have worked with. Highly recommend John and the team he gets to work with!

 
 

Christopher J. - TN

Josh was great. I don't have a single complaint. I have bought/sold/refinanced a few times and this really was the easiest. Josh and Michael answered any questions I had and were very professional. I'll use Reliance First Capital the next time I buy a home and wouldn't hesitate to recommend them to anyone.

 
 

Jennifer B. - VA

Refinance with Reliance First Capital (A great experience). Josh and Michael were great, Josh answered all my questions and if he did not know the answer he found out and called back at one point he got his boss to give me a call. It was not a routine refinance but they made it so easy and quick. The best experience ever, such a nice caring group.

 
 

Jim P. - MA

Exceptional Experience. I would highly recommend “Reliance First Capital” to all those looking for a home mortgage or seeking to refinance an existing home loan. My experience with Reliance First Capital and in particular my loan originator, Joshua L. Krach was in one word – Exceptional! Josh was always available, professional, knowledgeable and an absolute pleasure to work with. Josh insured that the entire process was 100% hassle free with zero surprises. My refinance was not the usual refinance to say the least. Many factors contributed to this. Much to my surprise, Josh took care of everything. His knowledge and experience were second to none! Josh had solutions and answers to 99% of my questions and concerns. I had one question he had not come across, he quickly reached out to his team and was back to me in less than 1 hour with good news. Regardless if you have an easy loan process ahead of you or you have questions, concerns or fears about obtaining a mortgage / refinance. I urge you to talk with Joshua L. Krach at Reliance First Capital. I’m sure you will be pleasantly surprised at how easy things will proceed. Sincerely, James (New - Reliance First Capital - Very Happy Customer.

 
 

Cynthia S. - VA

Excellent customer service. Representative communicated with me on a regular basis until the process was complete.

 
 

Karen T. - VA

After receiving many automated calls I received a really personalized message from Josh Krach. The message was in a tone of wanting to genuinely help without a pushy sales gimmick. From the beginning, Josh gained my trust, presented a great initial offer and actively worked with us in fine tuning our loan. I spoke with Josh almost on a daily basis and he answered our questions openly and honestly. He became our advocate for getting the loan approved quickly with all best options covered! We are extremely happy with his service! From our first message from Josh- it was an immediate yes! Josh is a no nonsense, honest and reliable guy. He answered all of our questions open and honestly. We were in contact almost every day and he provided guidance and information. He set up the initial refi really well and we were able to fine tune it quickly and easily. He was great to work with and built a trust immediately. Really happy with the product and especially working with Josh! He made it happen! He is awesome!

 
 

Larry S. - IN

My experience with Frist Capital was a great opportunity. Kelly Harrison was very relaxing to talk to, because she knew what would work for us. She answered all the questions we had very professionally.

 
 

Molly F. - MA

Thank you for all of your help Kelly! Your patience and kindness in assisting us with our loan is greatly appreciated! Look forward to working again together in the future!

 
 

Angela J. - NC

Kristen was awesome, awesome, awesome. She really lessened my stress level. I went in the process a bet nervous, and once I started working on it and Kristen sent me the link to the upload portal life became much easier.

 
 

Anthony P. - NY

Working with Lance was a pleasure. Personable and friendly. Highly knowledgeable and genuinely seemed to care about our situation. Responded immediately very time and closed our loan early. Follow up was wonderful. Lance and Reliance First Capital shines bright above the rest! Lance was wonderful. He called us and the only reason we ended up staying in the phone and going with Reliance First Capital because he sounded like he truly cared about our situation. He was personable and friendly, but seemed to be genuinely interested in how to help us. Once we spoke everything went smoothly from day one and we closed in 25 days. I never had trouble reaching him (he responded within 5 minutes every time) and he and his team worked smoothly and helped us achieve our goals. We are very satisfied and will definitely recommend Lance and Reliance First Capital in the future.

 
 

Joseph J. - AL

This is a 5 star refinancing company which will not relax until the customer is satisfied. They have the right people in place to accommodate your needs. Reliance First Capital serving you today for a better tomorrow. WOW!!! Where do l start? I am convinced that Leslie is not from this world. I’m really not sure how to describe this experience but I’ll try hopefully l don’t sell her short on the amazing job she perform. Leslie is simply the best.....period. She is the total package, well-informed, brilliant, honest, funny, punctual (calls), and very thoughtful. I thank God for her she made something that would normally be painful to me...painless. I’m a combat veteran and Leslie showed fairy tales are real. She was the perfect person for this task. My bad....l fail to mention she is amazing. I knew l would probably mess this up. I recommend Leslie for future endeavors she is the future of refinancing. Take a bow....forever grateful.

 
 

Russell F. - NY

Excellent service. Excellent company that helped us through the whole process. Lisa was extremely helpful courteous and knowledgeable during the entire mortgage process and we would highly recommend using her for any mortgages if you’re considering.

 
 

Matthew B. - PA

We worked with Lisa Margevicius. Lisa was really helpful, informative, and guided us through every step. I never felt lost in the process. Even if there wasn't anything moving along, Lisa would call us to check in, see what questions we had, and to give us a time frame of when the next step would be. Lisa is very courteous - has excellent customer service.

 
 

Paul M. - AL

Lisa Martin was our Reliance First Capital representative. She worked diligently on our account. She is knowledgeable, courteous, and caring. She always kept us informed about our loan process. We highly recommend her.

 
 

George H. - VA

The team at Reliance First Capital was very professional and provided excellent customer service. We worked with Lisa Marie Podorson. Although we decided not to close on the refinance of our mortgages, we would recommended this firm to family and friends.

 
 

Amy S. - MA

I cannot say enough about the optimum service I received from Reliance First Capital. My representative was Mary Connolly. She was professional and very responsive to all my needs and questions. She made the process flow smoothly and timely. I can't thank her enough for her help and patience. Everyone I spoke with was professional and very customer friendly. KUDOS to all.

 
 

Christopher S. - MA

I was very happy with the process and communication needed to get to the finish line. Mary Connelly Mary took the time to deal with my unique situation as complicated as it was in a great friendly way from our first call to funding. It was a pleasure and also a great first step in my financial goals. I can’t give her enough praise and feel lucky to have her guidance through the loan process!

 
 

Barbara S. - OH

After trying to get refinanced through another mortgage company for over seven months we found Maryjane Wheatley and Reliance First Capital. Working with Maryjane and Reliance was a breath of fresh air. She provided us with several options for refinancing and worked with us and our crazy schedules to get the job done. Reliance First Capital and Maryjane had our re-fi done in under 30 days. I can't say enough about their professionalism, attention to detail, and willingness to go above and beyond to make the re-fi process as painless as possible. I would highly recommend them to anyone looking to purchase or re-fi..

 
 

Lora M. - OR

Mekeighla Castillo was warm, welcoming and very delightful to work with.

 
 

John p. - CT

A plus experience, exceeded expectations. The entire application process was quick and thorough. Unexpected challenges were dealt with very professionally and always with a workable solution. Communication was daily during important milestone periods. Highly recommended.

 
 

Dan H. - TN

Patrick was the first to contact after I filled out the Lending Tree application was sent. This was very impressive. I have had NO PROBLEMS being able to get in contact with Pat. For me doing business this serious is difficult to get comfortable with; but, Pat made it easy. One of my biggest fears was the process of doing the computer part, again Pat made it easy. I don't have the proper words to express my appreciation to Pat, Jan and Reliance First Capital. Maybe Reliance should be called Reliable.

 
 

Rhonda H. - NY

Great Guy. From the very first conversation Patrick was my new best friend. I told him personal financial information that I would never discuss with anyone in the world. That's just it, there is something about him that makes you trust him. He sent pictures of his family. His adorable son Liam is just a few months old. Also a photo of his beautiful wife and Liam's grandma. I have no grandchildren of my own yet so that was nice of him to share. Patrick was like my financial planner. The advice he gave to me will benefit me for years to come. Patrick showed me how to increase my credit score with simply one piece of advice and it worked! The closing went well. The only thing that was sad about the closing for me was realizing that our connection/ friendship has come to a closing also. Great guy all around. Always available to answer a call. Even on a Saturday.

 
 

Raed G. - OH

A++++ Always available for you if not will call back within minutes. Very happy to have Patrick on my side!

 
 

Scott D. - OH

Great company to work with! Extremely pleased with the process although my loan was sold to another company. I guess that’s part of the business but the refinance process and customer service through Reliance First Capital was top notch! I was extremely hesitant to refinance. I was dreading the barrage of phone calls and the headache. However, I received an email from Patrick that simply asked to give him a chance and to contact him if I was wiling. I read Patrick’s reviews and decide to give him a call. I’m very glad I did! Patrick was straight forward and asked what I was looking to do. Patrick stayed in contact with me throughout the entire process and if I had questions he made sure he was available 24/7 if needed. Patrick was extremely personable and easy to talk to. Patrick truly took the headache out of the entire process and made it seamless. I would use Patrick again without hesitation.

 
 

Marie-France J. - OH

A patient and honest person... Being a widow and raised in another country, to take a mortgage was something very unusual for me! Patrick had the patience to help me with every step! I recommend this nice young man to anyone trying to find a solution to their mortgage’s concerns. Great Company... You can really trust this Agency for all your needs of mortgages or refinancing! It is the 3rd time that I have used their services! Their team is exceptionally kind and helpful!

 
 

Mohammad M. - KY

Great Professional to work with, very knowledgeable and prompt response to any questions. I will recommend Reliance First Capital for Mortgage Service.

 
 

James G. - OH

Satisfied Customer. Ryan was very helpful from the start to the end. He explained every process to me and was open to for any questions. I felt very comfortable with the loan I picked. There were several different loans he presented to me and he explained the good and bad of each one. I don't believe I will have to but if I refinance or purchase another house I will use Ryan.

 
 

Rhonda B. - TN

Reliance First Capital is a great company to work with. They are very supportive and professional. Whitney Horne is the best! We could not have done this without her! Thanks for everything!

 
 

Ash L. - VA

Whitney Horne was absolutely amazing while we went through the process of refinancing our home. She was happy to assist me with any question that I had and, believe me, there were a lot of questions. I wanted to be completely thorough and understand each and every aspect of the process of closing the loan and put my mind at ease. She was willing to talk to me multiple times a day if I needed something or if I had to send paperwork to her. She took the time to get to know my family not just the names applying for a loan. This is the most pleasant experience I've had dealing with any financial institution for any reason. I would recommend not only Reliance First Capital but I would suggest that you request Whitney Horne to be your agent. Months after our loan closed and all paperwork was final she even took the time to reach out and wish us happy birthday. It brought a smile to my face and made me realize that I made the right decision by choosing them. She is 100% professional and takes the time to understand your exact needs/wants in order to get you the best option possible. If we are ever in need of their services again I will definitely be reaching out to Whitney directly.

 
 

Roberta H. - OH

Tori is an amazing loan officer! She explains everything from start to finish.

 
 

Katina L. - NC

I cannot begin to tell you how much I appreciate the guidance I received from Ruth Adams at Reliance First Capital. I was going through a very difficult divorce mortgage refinance. She went to unbelievable lengths to obtain this refinance enabling me to be finished with this part of my life.! There are no words for how thankful I am to have found Ruth!

 
 

Alami B. - TN

I was assisted by Leslie at multiple steps while applying for a loan. In fact, Leslie was catalyst in keeping my application ongoing after been messed up by other unqualified persons at the firm. Leslie convinced me not to withdraw my application. She took over my file and she promised me to keep her eye on my application. And to ensure smooth processing. Ultimately, I felt the genuineness of Leslie's commitment in carrying my application up to funding.

 
 

704_5.0 (username) - NC

My experience with Victoria Fore was amazing. She was very detailed and made sure that we were informed and comfortable throughout the entire process. We had a very unrealistic deadline and she made it happen! I will definitely do business with her again and I will continue to refer her and Reliance First Capital.

 
 

Theresa F. - VA

Leslie Nicolas, in the Charlotte, NC, location always helps and discusses details with me during the process of financing my housing.

 
 

Belinda O. - NC

Leslie Nicolas from reliance Charlotte NC was a godsend to me. I had a very unique situation trying to finance my home into my name. After calling several other agents over a period of 6 years no one would help me.(too much work) One day I called reliance and Leslie was the agent that answered my call. When I explained my unique situation this agent helped me. She put In a lot of time and work for me. It took a little time but she was able to get my refinancing done. She was always patient and calm during the times I was ready to give up but she didn’t let me. I actually cried the day that I signed my paper work. Leslie Nicolas worked very hard for me. I would recommend her to friends and family. She will always be my hero and I will never forget how she helped change my life. I can never thank this hard working woman enough.

 
 

Earnest A. - VA

Leslie Nicolas at Reliance Finance, Charlotte location was nothing less than a blessing during our refinance process. She was professional, kind, understanding and helpful every step of the way. Lesley went above and beyond to assist me personally with my lack of computer savvy and made contact after business hours to fit our crazily busy life. Again, Lesley was a joy to work with and met all our needs! We recommend her services to anyone looking to be 100% satisfied.

 
 

Amy H. - NC

Completely satisfied with how Lisa handed our refinance! Everything was seamless and very fast close.

 
 

Ann P. - VA

David Michael Scott was our adviser for our refinance last year. It was not an easy one to process. David stepped up to the plate and guided us through the entire process. We completed it feeling as if we had made a new friend in David. I would highly recommend him and Reliance First Capital.

 
 

Johathan A. - MD

Mr. Dakota Brenton Motsinger aka (Cody) is very helpful and accommodating. He was with me through process and will give you good advice and recommendation on what steps to take for your advantage and benefit. He is pro-client and trustworthy.

 
 

Alvin P. - VA

Whitney Horne was amazing with our mortgage and fixing our credit. i was struggling with my bills and credit. Now i can keep my head above the water. More opportunities have come my way. Whitney was understanding and pushed us to be successful. She went the extra mile of the way to make the loan work in our favor. While working with her she became a friend. I friend that we could trust. Thank you. We just Love Whitney, she is the best.

 
 

Lisa R. - KY

My husband and I had a difficult situation since our original loan was a 10 and 1 ARM interest only loan and we had also had a bankruptcy due to job changes and Leslie Nicolas out of your Charlotte location was such a great help in finding us options to help us and stayed working with us throughout the whole process making sure we completed all necessary paperwork and sent our follow up info that they needed. We are not good with any of this type of thing and Leslie made it easier to understand and follow through on.

 
 

Carlos R. - VA

Cody Motsinger did a great job on getting our refinance completed!

 
 

Duckens D. - NY

I would like to take the time to share this unexpected experience with Reliance Capital. I have been trying to refinance my property for a long time, and I knew due to the complexity of my situation and dealing with multiple lending agencies - including Rocker Mortgage, it was near impossible. Cody my loan officer kept me at ease from day one, in fact he was so confident I was hesitant to deal with him knowing the past experience with lenders. He was very straight forward, honest, kept things plain and simple, and willing to go above and beyond to rectify my situation. When he took on my case, he thought it was going to be easy as well, but his team realized halfway through the process it was near impossible as well. Nonetheless, we communicated daily, laid out all my options in potential impact, explained in great details all the document jargons - which by the way even a 5 years old can understand, and suggesting how to approach the dire crisis with my mortgage situation. It came to a point that I literally gave up and knew this wasn’t going to work. Little did I know how wrong I was. They stuck through, worked with my lender, introduced our options to them and they were able to come to terms. Honestly, there has been tons of discussion with relatives about “if it was just this incredible team that helped me get to the finish line or a higher power.” Is been several months now since I refinance my home and till today I am still in disbelief. If you were having second thoughts about calling Reliance because others were not able to get the job done, please don’t sell yourself short. Give them a try or request for Cody. It doesn't matter how bad your situation is please give them a try. I can honestly speak from experience you will not regret it. If you do, then I have failed you as well ☹. Don't lose hope, if all else fail make this your last stop. Reliance is a lender you can rely on.

 
 

Tracey L. - OH

We started with Reliance First Capital about a year and half ago. Eric Grande was my Mortgage Analyst. He was fantastic. He was very helpful he would send me and email with step by step instructions on what information was needed for the loan. He would always let me know what was needed. We were always in touch. Closing was easy, the whole process with Reliance was great. Eric Grande was the best. I always tell everyone about Reliance First Capital. We will use them again. Thank you Eric Grande for your excellent customer service.

 
 

Chris B. - VA

Steve.... you have helped us more than I ever thought was possible. I’m grateful for everything u did and the guidance u gave. Absolutely... any chance I get to throw your name, it will happen.

 
 

Jeremy M. - OH

Reliance First Capital did a fantastic job helping me to refi my home. Eric Grande and the entire customer service team were extremely professional and attentive to my refi needs. The whole experience was great. Many thanks!

 
 

Jeremy M. - NC

Cody Motsinger is awesome. He did everything he could to get me in my home in a timely manner. Very proffessional.

 
 

Chris F. - AL

I first had contact with Reliance First after searching for a company to work with through the website lending tree. I filled in some pertinent information about myself and my financial situation. Quite frankly I felt like chum being thrown in a tank filled with all types of shark type lenders. I was immediately contacted every way possible by lenders I didn't solicit nor want to talk. One particular company was so aggressive they were ready to close on a loan that I neither asked for or was financially sound for my family. I spoke with several other lenders that were from aggressive also. I did however talk to one company and their representative that seemed to want to explain the process guide me rather than shoehorn me into a loan that benefited the lender. Completely predatory lenders. After I complied my list of 3 A, B, C, companies that I wanted to reacquaint myself with. I Spoke with a representative from each company and found one representative Westley White with Reliance Capitol that stood out among all these questionable companies After several conversations with Westley I began to thoroughly under stood the plan of action he mapped out to guide me through the process of which was completely foreign to me . I only really know Westley as my link to Reliance and if he represents what your company is all about your company should attract a lot of new customers I would hands down recommend Reliance but especially recommend Westley White.

 
 

Dianne L. - LA

Leslie Nicolas was our Analyst for our mortgage. She made it so easy for us with all the information and transactions. She's knew how to answer our questions and was very informative. She is the best.. I highly recommend her.

 
 

Gerry U. - NC

Leslie Nicholas was my contact person at Reliance when I did my refinancing in August. She’s very helpful and always there for me when I have questions. I could not ask for a better representative other than her. It was a terrific experience working with her.

 
 

Sylvia J. - VA

Worked with Dakota Motsinger and it was an excellent experience. He made things so simple in this complicated process.

 
 

Joseph J. - AL

Myself and my husband had an great experience with the assistance of Leslie Nicolas. Leslie made the loan process seamless and stress free. We appreciate her patience and knowledge on the loan process and needed documentation. Leslie Nicolas is a great asset to this company.

 
 

Cynthia H. - TX

I worked with 3 other finance companies about refinancing my house. My credit score was below the minimum score due to working with Freedom Debt Relief and I was denied refinancing. I had calls from other companies that wanted to help me with refinancing but I knew what the answer was going to be, seeing that 3 finance companies already denied me. Then Brett Tyson from Reliance First Capital called and said that he could help me with refinancing. I didn't believe him so I said I'd give him a try, what else do I have to lose. During the application process and all the information that was required from me, I felt that I still wouldn't qualify but Brett made it happen. I am so glad that Brett and Reliance were willing to work out all the kinks and am forever grateful that Brett worked his magic. I refinanced last week and I will have a better credit score than what I have now. Thank you Brett Tyson.

 
 

Venkata C. - ME

Philip - Positive attitude since from the first call till the end of the Loan process - Experienced in explaining the loan process - Clear and knowledgeable about the Loan features and terms.

 
 

Breonna D. - KY

Dakota Motsinger is the best. I was a single mom with little resources in fear of losing my house. Even with less than perfect credit, he helped me get out debt and I was able to get a cash out loan to go back to school. He is the best mortgage broker I’ve ever worked with and always goes above and beyond. I highly recommend him!

 
 

Jennifer S. - PA

I worked with Ryan at Reliance First Capital. He was knowledgeable, and kept me informed every step of the way. I recommend using his finance services.

 
 

Paul P. - CT

Received a response for refinance info. from Kelly Sipp of Reliance First Capital. After her presentation of our options based on our needs, we decided to apply for a VA mortgage with Reliance. I have to say, I have been more than pleased with the outcome. Start to finish, all aspects of the loan process were handled in the most professional manner. Kelly Sipp and her team put us at ease from the beginning to the closing, making sure we understood all the documentation and requirements for a successful refinance. She and her team are the BEST!

 
 

Joseph Y. - MA

I have worked with Kelly Sipp on two separate occasions and her professional attitude knowledge of her job and then the way she goes out of her way to make the process as easy as possible was incredible. I would not hesitate to use Kelly again.

 
 

Brian L. - AL

I have been a homebuilder for the last 20 years and I have never worked with anyone who was more professional, courteous, helpful, or knowledgeable than Richard Deberry about this process. Two thumbs up Richard. If you ever visit Alabama please look me up I would love to meet you in person!

 
 

Suzane R. - NH

I was totally surprised and relieved at how easily I was able to refinance my home with Reliance First Capital. My loan manager, Kelly Harrison, was very professional but also friendly and easy to work with. She never made me feel any of my questions or concerns didn't matter and she always followed thru with her commitments. Thank you, Kelly

 
 

Latonya R. - CA

Reliance First Capital has been a great company to work with. Robert Metz was very professional and supportive through the whole process. He answered my many questions by email and or voice mail in a timely manner. From start to finish, his presentation was authentic and the options he offered were based on my needs. Throughout the process he was patient, reassuring and kept me updated on all the steps. I work in a customer based field and appreciate the professionalism he showed continually. I would highly recommend him and his team to anyone

 
 

Lisa R. - NH

The way Reliance First Capital takes you through the process makes you confident you went with the right company. Tyler Maglione deserves credit as our mortgage analyst. We were new to refinancing and Tyler answered all of our questions. He was patient and thorough. We couldn’t have asked for a better mortgage analyst. He truly is the epitome of an exemplary employee.

 
 

Ryan C. - PA

Zack did a great job! Highly recommended and will work with him again.

 
 

Amy S. - MA

Reliance First Capital is awesome to work with. My representative was Mary Connolly. She is outstanding. She is very professional. She walked me through all the steps, was always responsive to my needs and requests. I would recommend reaching out to Mary if you are looking for a mortgage or financial needs. She is knowledgeable and helpful. Mary made the process very smooth. Thanks Mary!

 
 

Terrance W. - MI

Jacqueline took ownership of managing every aspect of the process, both technical and interpersonal communication. Give her a raise and a huge bonus. I can't think of anyone who will likely need a loan soon, but Jacqueline is welcome to keep in contact.

 
 

Patricia B. - MD

Mrs A. Archer was always very pleasant and helpful. always responded quickly and was very professional. It was a pleasure working with her.

 
 

Verline T. - TN

Angela Cagle went above and beyond!

 
 

Marilyn C. - OR

I am most grateful for Ali's help in refinancing our mortgage.

 
 

Mark S. - PA

Austin Clayton did a fantastic job keeping track of me and settling any questions I had throughout the process. I started last year when I was still going through some credit issues, and Austin continued keeping me informed of new programs being offered. I told him my immediate need was minimal cash to close, and he was able to structure the deal for me to receive a refund for most of my prepaid costs.

 
 

Stephen M. - OH

Outstanding service. Easy, going the extra mile and overcoming obstacles. Truthful, honest and dependable. Very professional and friendly.

 
 

Jonathan R. - PA

Brad went above and beyond to meet a very short time frame in order to close and fund my loan. Without Brad's diligence I don't believe we would have had a successful outcome.

 
 

Daniel B. - WA

Brendhan kept pushing until it was done - Thanks!

 
 

Jerry B. - TN

Brian ramrodded the whole process. He is an excellent asset to your company. Jennifer Arnette was great also.

 
 

Drey H. - NC

Brett did an outstanding job. Kept me informed and worked with me on a daily basis.

 
 

Morgan H. - TN

Carlton took charge, got to the bottom of the issue, owned the results and made it happen. He communicated and met with several departments with a sense of urgency and professionally got the job done in less than 7 days. His level of professionalism. Has earned my respect.

 
 

Sandra D. - TX

Christine was awesome, everything went better than expected.

 
 

Eric L. - NC

Christine really made our process easy.

 
 

Joe B. - MN

Chad was awesome.

 
 

Pamela B. - TN

Chad went above and beyond to explain everything and was very honest and friendly. I personally feel he is one of a kind!

 
 

Joseph S. - OH

Chad couldn't have been more professional, courteous and helpful. He was a joy to work with from start to finish.

 
 

Robert D. - MN

Chad was very, very attentive and kind when we got nervous before signing. It was like working with a friend.

 
 

Lisa F. - NH

Amy, Just wanted you to know that I worked with Christopher and he was an absolute breath of fresh air. He was on top of everything from beginning to end. Always letting me know where I stood. No hides, no double-talk, just honesty. If only all transactions could be this smooth. Chris is an asset to your company. Give this boy a raise!!! He deserves it.

 
 

Brian K. - AL

Julie and I would like to take a moment and acknowledge David Jacob Hudson for the outstanding customer service he provided for us. We were thrown into a terrible and scary situation by Rocket Mortgage, but that gave David and his team an opportunity to be wonderful in their efforts of resolving our situation. Here’s the story: We talked to David at Reliance First Capital about a possible refinance about 6 months ago, but decided not to do anything at that time. A short time later, we both made a job change and we needed to move closer to Birmingham. So we prepared our house for sale, put it on the market, and sold it the day the listing hit the internet. Of course we were not prepared for that to happen, because before we purchased the house it was on the market for over 300 days. We were able to find a house that suited our needs, in the area we wanted, and within our budget. Since our existing loan was through Rocket Mortgage/Quicken, we started the loan process with them and everything was going as planned. I have been in the same business for over 20 years, and my wife has extensive banking knowledge, so being declined for the loan was never a worry. Until, one week before closing on both houses, Rocket Mortgage decides to decline the loan. At this time we have 7 days before we sell our house, 14 days before we have to move out, and when we received the call we were in Florida for my sister’s wedding. To say this was a stressful moment in our life would be an understatement. We also have my in-laws living with us, and not to mention two spoiled dogs- yes, it was a stressful period of time. We disputed the decision from “the other company” and after several empty promises, we were still without a loan. We continued with the sale of our house because the buyers were moving from Texas, and we were not going to let Rocket Mortgage affect their lives the way they have ours. Closing date for our house was October 9th, and at this point we had decided to find somewhere to rent for a while and/or have my in-laws temporarily stay with family members. As we are patiently waiting for all parties involved to arrive for closing, Julie’s phone rings and it is David Hudson with Reliance First Capital, doing a follow up call from our previous inquiry of a refinance. Julie gives him a brief description of what we are going through and David immediately takes action. I am not sure what he said or how he said it, but my wife’s demeanor changed immediately. I asked her while we were signing papers who called, and with a smile she said “another option”. As you can imagine, our patience is wearing thin and after being delivered so many empty promises from the other company, I am not excited about being cautiously optimistic. After our closing, the race begins: we found an extended stay hotel for us, and my sister was kind enough to open her home to my in-laws and our two dogs. We decided to give David and Reliance First Capital an opportunity, and if it didn’t work out-apartment living isn’t all that bad. As we talked more with David and doing some reading online, we found that Rocket Mortgage must enjoy wrecking people’s lives. There are multiple reviews that sound just like ours, some that were dropped on the day of closing, and others that would make any customer service professional cringe. We were advised after four years of payments, on time without fail, that our money was no good to them. Considering we were not increasing our monthly payments by a significant amount and we are in a better financial situation now than we were when we signed the first mortgage, this did not make any sense to us. I am not sure what they have to gain by turning customers away, but we lost quite a bit due to their business model. After closing, we moved all of our belongings into PODS, rented a U-Haul to store my garage equipment and tools in a storage facility, additional earnest money to the seller for an extension, and I’ve already mentioned our living conditions. These expenses are in addition to the fees paid to the other company to retrieve our appraisal and other documentation that we needed to proceed with the loan. David was incredible throughout the entire process; he immediately started giving us confidence that everything was going to be alright and we could close by October 31st. Again, I wanted to be positive, but I have been devastated over the last 7 days and now physically exhausted trying to minimize our moving costs by doing what I can myself. So the process begins: David requests information and documents, we send them….all is going well. The entire time he is upbeat and positive, but not the fake salesperson type of positive that you get from some people, his was genuine I believe. Along the way we had a couple of normal delays, and David was always staying in touch with us and keeping us informed on the progress and reassuring us that we are ok. Three weeks and one day later, just as promised, we were able to close on our new house on October 31st 2018, and we love it. I am not sure if David’s call that day was just a strange coincidence or something more, but none of this would have happened without his help. As a manager of many years, I can appreciate an outstanding individual that takes pride in his job, takes ownership of the situation, and takes command of the outcome. He and his team delivered exactly what he promised, in the amount of time promised, and with no surprises. I will recommend Reliance First Capital to everyone I speak to that is planning a move or new purchase, and I will specifically recommend David Hudson for an exceptional experience. Your company has a superstar employee and his co-workers were also amazing. They deserve to be recognized and I wish I could personally thank everyone involved in our loan. I would also like to thank the upper management for developing a superior customer service team. The past few days have been gray and raining, but as soon as we can get some pictures of our smiling faces in front of the house, we will send them to you.

 
 

Diary P. - NY

Erick helped us with the loan process efficiently.

 
 

Jeremy M. - OH

Eric and Jennifer were both fantastic to work with. I really appreciate all of the hard work that they put into this refi. Both were professional, responsive and very understanding of my unique situation and financial needs. Thanks so much Reliance First Capital!

 
 

Crystal C. - SC

Liz was fabulous through the entire process. She went above and beyond to answer all of our questions in a timely manner.

 
 

Christy K. - TN

Liz is the best, will recommend her to anyone in need of her services.

 
 

Sally S. - NC

Elizabeth Kilgore was a pleasure to work with. She kept us informed as the process progressed.

 
 

Nicholas F. - PA

Erin was my guardian angel through the process.

 
 

Natasha S. - OH

Genna was very professional and courteous from start to finish. She thoroughly explained everything to me throughout the whole process and made me feel like I was her primary priority. Couldn't ask for a better analyst. Benjamin Cesaro was also great to work with.

 
 

Amanda K. - PA

Genna provided excellent service. The process was very smooth and fast! My husband and I would recommend Reliance First Capital to everyone!

 
 

Kenneth C. - OH

Genna is very professional, but makes you feel she cares about you and not just the deal she puts together for you!!!

 
 

Robert M. - NY

Gary was very helpful and came through when none other company did. And Tammy was as well.

 
 

Mark B. - PA

Fast service. Working with our agent was quick and very simple. We had to do very little and things were completed well and we were very pleased with the service and result we received.

 
 

Carole H. - VA

Jacqueline was exceptional to work with!! She really exceeded our expectations with everything she did.

 
 

Susan C. - NY

I stayed with Reliance First Capital because of Jacqueline even though our current mortgage company offered us a lower rate. She was easy to work with, thorough, responsive and easy to talk to. It was SUPER easy.

 
 

Peggie T. - NC

I had worked with another reputable company and another person, trying to get this refinance done. They found it quite difficult, all their attempts failed. I had worked with one person well over a two (2) year period to no avail. The reputable company gave up after about two or three months as well. Then came Jean Murphy and Reliance First Capital. Jean's approach was that of a friend rather than someone just doing business. She kept me informed on all aspects of the process. If she was to be unavailable, she let me know. I could have not have hoped for a more professional, courteous, well informed, and assuring person than Ms. Murphy. When I felt it would not happen, her upbeat personality assured me that it would happen. Her voice was always at the same soothing level, putting me at ease while making what was seemingly impossible, possible. I am eternally grateful that you have a person in your employ such as Ms. Murphy. She deserves a raise, my case was most difficult, she got the job done.

 
 

Elizabeth Z. - NC

Joe thoroughly explained the loan process, was friendly and reassuring, communicated frequently, and made the loan process the easiest that I have ever experienced for any loan. He took a lot of time with me reassuring me that the loan would actually take place. I enjoyed my interaction with him.

 
 

Ginny E. - MS

I was trying to get to a meeting yesterday when you called so I wanted to follow up real quickly and just let you know again that I thought your customer service was way beyond the call of duty. Your willingness to give me your mobile number and talk to me while you were on vacation, the way you did all you could to make this refinance happen (not to mention the last one when my credit score was so low), and the way you always went the extra mile to help me definitely didn't go unnoticed. If I knew who your manager was I would send this to him/her, but go ahead and "toot your own horn" and forward it - you definitely deserve it! :-) Looking forward to one day meeting you in person when I'm visiting my best friend in Franklin. Take care and have a wonderful Thanksgiving!

 
 

Glen R. - TN

John was perfect during this whole process. I have worked with other companies that do not even compare to his professionalism and courteous manner. John should be highly rewarded.

 
 

Anthony W. - NY

My loan officer was great.

 
 

Edward C. - NY

John went above and beyond to help us and explained everything in detail. Thank you.

 
 

Pashko K. - CT

John Spellman was exceptional made everything so easy, Telling all my friend’s about the great service I received

 
 

Michael B. - NC

Kyra was exceptional.

 
 

Donna D. - PA

Keri was very informative and reassuring when I didn't think this was something that I would qualify for. Life changing for me!

 
 

Shawn T. - OH

Kelly was a big help in the whole process. She made things simple and stress free. I couldn't ask any for more than the help that was given to me in finalizing the loan in which led to me being able to get my first house.

 
 

William G. - NC

Kristen did a great job. If it was not for her. I would not have had the loan.

 
 

Melissa A. - SC

I used Reliance First Capital for both my initial home purchase as a first time home buyer and a refinance a year later. Lisa was the mortgage analyst who helped me with both situations. She was very friendly, helpful, and informative. Buying your first home can be really scary, but she was very transparent throughout the whole process. I recommend Reliance First Capital, and especially Lisa, if you want personalized service and a stress free experience.

 
 

Matthew B. - PA

We worked with Lisa Margevicius. Lisa was really helpful, informative, and guided us through every step. I never felt lost in the process. Even if there wasn't anything moving along, Lisa would call us to check in, see what questions we had, and to give us a time frame of when the next step would be. Lisa is very courteous - has excellent customer service.

 
 

Janice T. - MA

I can't say enough about Lisa.

 
 

Allan M. - PA

Would like to let you know how much my wife and I enjoyed working with Lisa. She kept us aware of what was needed step by step and was always pleasant happy to answer any questions. Once again 10 out of 10 on any survey:)

 
 

Sandra M. - KY

Lisa was very professional and honest was really pleasant she provided exceptional service she is an asset to any company loved working with her.

 
 

Richard M. - KY

Lisa is exceptional always in contact went behold call of duty stayed in contact with us throughout process.

 
 

Maria B. - NC

Leslie was our main contact with Reliance First Capital. She was very informative and professional and answered each of our questions quickly and respectfully. Leslie is very detailed and notified us very quickly if more information was needed during the loan process. I appreciated the way she prepared us for contacts from other members of the loan team and made sure to follow up with about any requests that were made in those contacts. Leslie made sure everything went smoothly and we closed very quickly. We are very grateful for Leslie's hard work and dedication to our loan meeting the needs of our family!

 
 

Debbie J. - NM

Leslie from the Charlotte location was awesome to work with. She was able to get us the financing we needed at a great rate and was with us every step of the way. Smooth process the entire time.

 
 

Melissa W. - VA

5 star staff. Mary and her staff as well as upper management were nothing but helpful during the entire process. Mary is a special lady, she took her time with me, understood my goals and helped me achieve them. She never made me feel uncomfortable or nervous about our situation and was always available to help when I needed her. If she did not have the answer she found it for me. These are wonderful people to work with. Mary, in every way, is a wonderful person, business woman and 100% considerate of your goals and helping you achieve them. She went about and beyond in helping me make good decisions as well as educate me on options. I could not have been more happy to connect with her during this process and will definitely use her again in the future if needed.

 
 

Will D. - LA

Melisa was very professional and knowledgeable at what she does. She also made my wife and I feel like family. Everybody we worked with was professional and knowledgeable.

 
 

Charles P. - OH

Mike kept me informed all the way step by step very nice and very considerate I would recommend Michael Bryan to anyone.

 
 

John R. - MA

The credit coach was beyond exceptional.. I believe Brian is one of the best assets to Reliance First Capital, he was very knowledgeable and answered all my questions and explained things very thoroughly, Brian returned emails very quickly.. Tammy the loan processor was amazing another asset reliance she was very attentive ,kind a joy to work with and moved the process along very quickly and answered all my questions and had patience to explain everything.. made a long process move very quickly when needed ..

 
 

Andrew B. - NC

Olisa made sure I knew what was happening during the entire process. This was my 4th try in the last year and it was always a small problem that stopped the loan. Olisa and Reliance First Capital made sure that we took the right path to make the loan possible.. I can't thank Olisa and Reliance First Capital enough for their help and hard work. It takes a lot to impress me and they did.

 
 

Adrienne S. - NC

Love, love, love Olisa and Amanda!!! Best service I've ever received. Wish I would have known them when I built my house.

 
 

Stephanie H. - MA

Above and Beyond! We were initially pretty skeptical about refinancing our home. We’ve had personal and family issues that devastated our credit to the point where we felt that it would be a waste of time since we’d never be approved. However, a real need arose when Dad’s declining health demanded we make room in our home so we can keep him close to us and give him the care he needs. We weren’t sure what to expect from Patrick G at Reliance First Capital, but we were soon reassured and thoroughly delighted when Pat informed us that we were eligible and that he’d walk us through the entire process personally! There simply are no superlatives sufficient to thank you for your fantastic guidance in getting our home refinanced! You took what we assumed would be a challenging home refinance and successfully navigated us through the process to a successful conclusion. In every single step, you proved to be friendly, patient, polite, knowledgeable, professional and consistently available to us. We can't remember the last company we dealt with that returned calls and emails in such a timely manner! You even personally called on weekends when there were items that needed our attention! What more can a person ask for in a mortgage broker? I will happily and enthusiastically recommend you to others. Thanks Patrick for all your support and assistance. The impossible is possible! Thanks to Reliance First Capital for helping us get through what we thought would be a difficult if not impossible refinance. We've had some credit issues in the past but lately we've been working hard on improving our scores. We are happy that Reliance First Capital was able to work with us and help guide us throughout the process despite our less than stellar financial situation. Thanks especially to Patrick G for his excellent customer service and reassurance each step of the way.

 
 

Deborah B. - TN

Phillip was so personable and never left us feeling as if we didn't truly understand the programs available to suit our needs. Once we started moving forward with our refi he was patient and walked us through each phase as if we were his only client and never once did we feel rushed. We can honestly say this was the best service we have gotten from a mortgage company.

 
 

Esther R. - CA

Robert was informative, caring, professional, reassuring, honest and patient thru the whole loan process. He is quite an asset to your company. Great job.

 
 

Cathy S. - TN

Ryan was patient, helpful, thorough and knowledgeable.

 
 

Michael A. - NY

Ritu was a pleasure to work with. She was positive, energetic and knowledgeable. She was willing to help run through several different options to make sure we were happy with our plan. She helped us see the process through from beginning to end. I would work with her again. With all the documents provided, we went from the start to closing in just a few weeks (with me on vacation for 1 week in the middle). I would do business with Reliance First Capital again.

 
 

Annette L. - CT

Everything was so good, I'm very happy and the process was so quick. Thanks a lot, I will be recommending you to all my friends. Ritu and Tami were the best, gold medal for them.

 
 

Yvette R. - CA

No improvements necessary when Ryan is handling your loan.

 
 

George P. - NC

Steve handled our loan process expertly. This was a difficult situation for us and when we would get frustrated and want to "take a break", he kept pushing us through. Always professional and more than pleasant....we are so grateful to him for all of his help and patience. Will not hesitate to refer him.

 
 

Marvin H. - NC

I had a real good experience with Steven who worked on our loan. I would surely recommend him to anyone, he was very professional and really helpful and a very caring person. Thanks for everything Steven.

 
 

Kenneth H. - VA

Steve was very professional and helpful on the whole process with our refinance. I didn't think it was this easy .I will tell others of Reliance First Capital and Steve's work on this. Thanks again.

 
 

Laurie R. - PA

Scott was super helpful, and was right there every step of the way.

 
 

Mark Y. - PA

Steven helped me understand the loan process every step of the way. He also kept me informed and updated with everything. Kristen helped me through the underwriting process and answered all my questions. Both Steve and Kristen made this refinance very pleasant.

 
 

Russell A. - ME

Steven was our analyst for the second time and was excellent again. We worked with him previously and when we were able to do so again, we were confident our experience would go smoothly. His interactions with us were professional, courteous, and personable. Steve is a tremendous asset to Reliance and a pleasure to work with. Thank you!

 
 

Susan C. - AR

Steven went above and beyond "exceptional service". He listened to my needs, made excellent recommendations and searched to find the best loan fit for me. He was always available by phone or email and could NOT have been more accommodating or reassuring. I would highly recommend any friends or family to use Reliance First Capital and especially Steven for any mortgage or refinancing needs. Thank you!

 
 

Thomas B. - AL

Sharon was exceptional in this process. If we needed to be walked through a process she was right there. She kept us informed throughout. She was great.

 
 

Stephen R. - KY

Awesome service. It was fast easy and did not have to leave the comforts of our home... Steven was so friendly and helped us at every turn... I would recommended to everyone that needs financing to go through this company..

 
 

Glenda D. - TN

I thought it was a very smooth process, no issues at all.

 
 

Louis H. - SC

Thomas was fantastic.

 
 

John T. - IN

I feel that Thomas Berry went above and beyond to provide me with the best option for my unique situation. I had no idea what to expect since I had not done this before, but Thomas' knowledge and work ethic always made me very comfortable. I never was really anxious or worried about anything like I expected to be when I started the process.

 
 

Odessa R. - SC

Thomas was very helpful throughout the entire loan process. I will be forever grateful for the hard work that he did. I feel free to request other clients to him for mortgages. I would be remiss if I failed to comment on how courteous and patient Mr. Thomas Berry was with me throughout the process.

 
 

Patricia V. - LA

Thama was absolutely great. She was very informative of choices. She understood what I was looking for. She never pressured me nor try to make my decision. A very upbeat and positive asset to the company. Everyone we spoke, I felt business was always in order. Very well prepared for any questions I had. From the first conversation to completion of closing, I knew each step. I always felt as though I was her only customer. I am a very busy person and whatever time we could speak was never a problem. Thama is a great asset to this business. Thanks for all your time, patience and expert guidance in making this process so easy.

 
 

Gloria M. - TX

Teddy Ferrell was my agent and did an outstanding job, He was very patient in answering ALL my questions to help me understand and get through the process. I appreciate him for taking care of me. I would, most definitely, recommend him to anyone I come in contact with and needs assistance with loan processing.

 
 

Jamie N. - TN

Everyone did a fine job, very pleased.

 
 

Lisa R. - NH

The way Reliance First Capital takes you through the process makes you confident you went with the right company. Tyler Maglione deserves credit as our mortgage analyst. We were new to refinancing and Tyler answered all of our questions. He was patient and thorough. We couldn’t have asked for a better mortgage analyst. He truly is the epitome of an exemplary employee.

 
 

Danny A. - NC

Toi went above and be on to get our loan closed and funded in a very timely manner. I couldn’t be happier with the process. She kept me informed every step of the way.

 
 

Tyrone C. - NC

Very informative and responsive. Tim was very informative throughout the process from beginning to end. Unlike other lenders he made this a very pleasure able experience, thanks Tim.

 
 

Holly Z. - VA

Tracy was great!

 
 

Jennifer T. - NY

Very receptive, thorough, quick to close.

 
 

James B. - FL

The process was quick and simple.

 
 

Krystal B. - NC

Victoria did an excellent job walking us through the process of our VA loan. I never felt disconnected or overwhelmed. Even when she was on vacation she ensured that we were well taken care of and kept track of our packet the entire time. She even worked on our packet the day she was scheduled to leave for vacation. She exceeded my expectations and I will definitely do business with her again in the future.

 
 

Maritza M. - NC

I strongly recommend Victoria. She the best customer service and very professional.

 
 

Ted F. - AL

David called me a year and half ago as I was borrowing money to remodel and I had already gotten the loan. He still tried to present me with a package although I had already accepted another program. Anyway, David called me back after nearly 2 years and asked me about refinancing and I was already thinking about doing that to consolidate some debt and well we just completed this deal. I had to pay a Little higher interest to get what we needed and that was fine. I traded with Reliance First Capital because of William Brasher and the way he handled himself and presenting the program I needed to go with. I have owned 10 houses in my 62 years. I don't necessarily look for the best deal but, I look for and how the person who wants my business works with me and William (David) did just that!! Great Guy!!!!

 
 

Richard B. - VA

Whitney went way out of way to get it done.

 
 

Joshua W. - TN

Wade Riley was courteous, professional, and explained everything well.

 
 

Cassandra T. - CA

York was on point.

 
 

Craig C. - PA

Yana helped us through the entire process of purchasing a home, even in ways that weren't expected from a mortgage analyst. She is truly an advocate for her clients.

 
 

Kathleen M. - NC

Zoe was always right there for us to answer any questions and to help us through the loan process. Easy to speak with and listened to our concerns.

 
 

William B. - ME

Zachary Vaughn. He is an expert at his job was able to walk me through the whole refinance with ease. I would recommend him to anyone. Thanks again.

 
 

Donna F. - TN

My experience was great; so, I can't think of any ways to improve or change the process. Ali provided exceptional service from the first phone call through the entire process. He was a pleasure to work with. Also Steven provided excellent service during the closing process. Ali and Steven both were extremely knowledgeable and were able to answer and explain any questions or concerns I had. Would to happy to work with them again if the occasion arises. Ali was very helpful and was able to provide a plan to help me pay off most of my debt or at least a large portion of it. He seemed to be as concerned about my situation as I was. He is awesome!! And I couldn't be more pleased with my refinance.

 
 

Edward J. - NC

Ali and Yara, plus the two ladies I talked to in your PA closing department, were all great to work with. I will add that if it had not been for Ali's kind persistence I don't think Julie and I would have moved forward on this. I don't think anyone could have been more responsive to my requests for information. He is the best I have ever worked with. I don't think you can improve on perfection. The whole experience with Reliance was state of the art. You all have done a great job in merging personal interaction with high level technology. I take my hat off to you!

 
 

William P. - SC

Ali provided great service throughout the process. He was very accessible.

 
 

Vaughn Q. - MD

Roslyn was the processor sent from heaven. Very compassionate and professional. Made me and my family feel comfortable and had words of encouragement throughout the process. Words cannot express what Alicia did throughout this process. She did everything and surely made us feel she was on our side and ready and willing to see this loan through. A true professional and the only person I will call on for any future transactions as well as now our personal mortgage broker! she is one of our family. I don't know what I'm going to do now that I won't talk to her daily. She went above and beyond her duties mean way beyond, Thank You so Much!!!

 
 

Rebekah D. - TX

Angela went above and beyond to get our loan through. She made herself available to us even after hours. Angela texted and called from her personal phone after hours to help contain any stresses we had. If we were to ever purchase another home she would be the woman we use.

 
 

Ronald F. - PA

Austin stayed on top of loan process and was very informative and helpful!

 
 

Michael S. - NC

I would like to give extra credit to Bobbi. Her focus on customer service was excellent. I would highly recommend her to family and friends.

 
 

Nicholas B. - AR

Brendan Jones did an exceptional job. It was a pleasure doing business with him.

 
 

Lisa L. - IN

Christina Santiago was wonderful to work with. We had constant contact with each other throughout the whole process, whether it was by e-mail, or phone. She made me feel so at ease with the whole process. She was very professional, friendly, helpful, and answered all questions in a timely fashion.

 
 

Wendy R. - PA

Christopher performed his duties superbly! He is a true asset to your organization. When I was first contacted by Chris, there were other lending companies that had contacted me as well including Quicken Loans who boast closing loans in 45 days. Even though I was aware that the process with your company would take longer, I chose your company because of Chris. I knew he would do an excellent job and I was right. I will refer all of my clients and friends to Chris without a doubt!

 
 

Daryl M. - VA

One of the best loan experiences that I've had. Courtney was very responsive, friendly, and professional. A pleasure to work with

 
 

Lori R. - SC

Daniel was with me from the beginning to the end and made a difficult process (to me anyway) very easy and essentially guided me through the whole process and eased my anxiety at the same time.

 
 

Courtney S. - PA

Daniel listened to our objective and what we wanted to achieve with the refinance, he then took the time to figure out how to save us $700+ a month by accesses our entire financial picture and then recommending a comprehensive solution that included refinancing 2 of our houses.

 
 

Ellen R. - VA

You nailed it the first time!

 
 

Kerri D. - NY

This is the 2nd time we are using Donna. We used her for our first mortgage and now for refinance. As always she exceeded our expectations. She got us exactly what we needed and the process was so quick and stress free!!! I would highly recommend her to anyone looking for any type of mortgage! Donna is the best, we have used her and reliance one two times now! Each time the service has been great and the process has been stress free! Would highly recommend!

 
 

Patricia Z. - OH

Allen was always there to help me through the rough spots. I really appreciate all his hard work and his positive attitude.

 
 

Christopher J. - AL

Lisa did a great job with our loan process. We felt like we got very personal service.

 
 

Deborah J. - NM

Leslie was fantastic to work with. She was always available, patient, informative, and friendly. She is the main reason we went with Reliance First Capital. Thank you so much for finding an option that met our needs. The entire process was smooth. Even the agent who came to our home for closing was great. I don't know anyone at this time, but I will definitely refer anyone I know to Leslie and Reliance First Capital.

 
 

Donald S. - OR

Lisa was exceptional. She communicated immediately. We were able to close our loan in a few days thanks to her hard work, I give her the highest praise. Having the ability to sign the closing documents while on vacation was truly appreciated! This went so smoothly.

 
 

Mark - PA

Both Lisa's and the underwriter's professionalism is to be noted. Patience, clarity and complete service from start to completion of the mortgage process.

 
 

Anthony C. - PA

If it wasn’t for Michael taking care of everything, we may have gone elsewhere. Michael returned my calls in a timely manner, kept me up to date with everything so I wouldn’t worry, extremely honest so there would be no surprises.

 
 

Gary C. - NH

You all did a great job for Carolyn and I thank you.

 
 

Theron L. - VA

Awesome!! Pat is very informative and great to work with!! He is truly an asset to Reliance. He is very prompt and cares about his clients. I would recommend Pat to anybody!! He takes his clients and job to the next level!!! Enjoyed my experience with Pat!!!

 
 

Mary G. - PA

Everyone I was in contact with at Reliance we knowledgeable, professional, and worked with me to answer any questions. Had a problem in the course of my application that was dealt with quickly and was solved . I would recommend Reliance to anyone.

 
 

Todd T. - PA

Great Service. 110% Professional!! A big Thank you to the Reliance team for a job well done!

 
 

Kristie R. - PA

Pat was exceptionally personable and knowledgeable. When we were unsure or even feeling a little anxious, he went out of his way to contact us and keep us informed. We would absolutely recommend Pat to friends and family.

 
 

Judy S. - NC

Phillip was my primary contact and worked out all the details of my loan. He was assisted by Michael was also very helpful during processing to make the detailed steps go smoothly. Keep up the good work. It was a pleasure working with Reliance First Capital.

 
 

Charles B. - NC

Richard was persistent and encouraging in obtaining documentation from us.

 
 

Donna D. - MI

Fantastic Experience. My experience dealing with Ryan was in one word refreshing. I went into this process not confident that I would end with the results I wanted and worried I would end up with a pushy loan officer like I have had in the past refinancing my home. Let me tell you Ryan was none of that, he was polite in every conversation, prompt in answering my calls and emails all while making me feel my question was as important to him as it was to me. He was forthcoming with all the information and I never once felt like I was being railroaded into a one sided deal. I could go on and on about his professionalism, kindness, intelligence, honesty and so many other things, However I will just say this, if you a planning on doing anything with a Home purchase, refinance or anything else I strongly recommend you contact Ryan Michael Kearney with Reliance First Capital and rest easy knowing you have the best company and premier Loan Officer around.

 
 

Lisa J. - PA

Everything went great. Robert stayed on top of everything as well as saving me time on phone calls. Awesome experience. Robert was the best person to do our loan almost makes us wish we could do this again. No just kidding, but he was an amazing person who was concerned and wanted to do whatever he could to make our experience as painless as possible. We would truly recommend him to friends and family. Thanks again Robert.

 
 

Marcia R. - MA

Thanks for your guidance, the process is stacked against the consumer but you made it palatable, and now when we make toast we think of you. As for RFC it was you as a person that made it work, oldest daughter has been in her house for three years and youngest just bought her first, our friends and relatives seem to be set so I guess we cannot help out there, but again thank you Rick.

 
 

Thomas S. - NC

Regan was very helpful and explained the process as we progressed in the process. He was on point with everything throughout. The processes went through a lot quicker than we thought, Regan moved the processes quickly and he was outstanding to work with. If any of our friends mention refi or are looking for a mortgage we will mention Regan and Reliance First Capital.

 
 

Gabe M. - NJ

Ritu Sethi is a professional and honest person she showed me trust and explained everything I needed to know 5 stars. Thank You for opening a new chapter in my life.

 
 

Anthony P. - PA

Excellent. Ryan was a absolute pleasure to work with from day one. He was very informative threw the whole process explaining everything to me so I understood as a first time homebuyer. Went above and beyond to make sure this process went smoothly. I highly recommend if you're looking for someone to use call Ryan first.

 
 

Shawn D. - PA

Knowledgeable and strong customer service. Ryan was excellent walking us through the process and was very attentive and responsive. My loan application process through close went very smoothly.

 
 

Patricia A. - NM

Steve did a great job keeping me informed and worked diligently to help my financial needs and goals were met.

 
 

Grady M. - AR

Excellent experience. Working with Steven Shatz was excellent! He was very responsive and knowledgeable.

 
 

Suzanne R. - LA

Excellent! Highly Recommend! Steven Matthew Shatz was able to broker a very good option for me. He was personable, accessible, and stayed in touch throughout the process. The loan process was smooth and closed in record time.

 
 

Dwayne T. - KY

Steven was exceptional and I appreciate his hard work on my behalf.

 
 

James G. - IN

There is no way to improve as far as we are concerned. [Thomas] was easy to talk to, explained every aspect of the process, very patient with us when we never knew the computer info, and was so very attentive in that aspect. The closer was very friendly, knowledgeable and courteous. We are very pleased and will refer you to friends and family. Thomas's expertise and patience with us in this area was greatly appreciated. There were a lot of steps that we never understood and he walked us through it with simplicity. Awesome employee; people person for sure.

 
 

Julie D. - AR

Tom was very professional, courteous, and helpful. He was very thorough and kept us informed every step of the way. It was a real pleasure doing business with your company. Thank you so much. We were extremely pleased with the whole process of refinancing our home loan. Everything was explained in great detail by Tom. He genuinely cared about us and helped us every step of the way. He is a great asset to your company. The best customer service I have experienced in a very long time. Thank you. I don’t know of anyone at the present time, but I certainly will highly recommend your company to friends and family when they are ready to buy or sell their homes. Thank you.

 
 

Virginia W. - TN

Thomas kept me fully informed of every move.

 
 

Anna-Marie - MD

Toi has been my agent at Reliance First Capital for several years now. She is patient, reliable, knowledgeable, and sincere. I had every confidence in Toi and have sought her assistance in securing loans for more than one home purchase. Toi's easygoing yet professional personality is very much appreciated! She has my highest recommendation!

 
 

Lisa R. - NC

Keep doing what you are doing!!!! Great!!! All hiccups (and there always are in this business) were handled promptly and professionally! Tracy was super helpful for me!!! Excellent service! Enjoyed working with you all!

 
 

Judith T. - MD

Thank you for giving me the opportunity to refinance and passing my file to Vince. I received constant outstanding service throughout the entire process. Not only was Vince knowledgeable and professional he was dedicated to the outcome that I wanted. From start to finish the process was smooth. Thanks Vince for handling things for me and most importantly thank you Reliance First Capital.

 
 

Natalie S. - OH

Your staff were helpful and courteous.

 
 

Linda P. - NC

We would definitely recommend Reliance. Wesley White worked tirelessly and patiently to get our loan approved and closed despite our several obstacles and challenges. He was very responsive, reassuring, and encouraging. Even if you have a complicated situation, you can trust him to work as hard as possible to help you meet your goals. We would definitely call on him again for all of our lending needs.

 
 

Michael W. - AL

Wesley promptly returned any phone calls and was extremely helpful during this process.

 
 

James M. - FL

York went beyond your typical mortgage analyst to help me. It explained all of my options in clear and concise manner. When issues and obstacles arose, he worked on and was able to get through those obstacles and keep the loan process proceeding. He could have easily given up on several occasions and not attempt to find a solution. He didn't and my family and I are grateful for his diligence and dedication to help us with a mortgage solution. Your company surely has an individual in York who puts the client first and do whatever needs to be done to assist the client in achieving their goals. He truly is an exceptional individual you should be very proud to have someone like him as a part of your organization. Everyone in the loan process worked hard to help us reach our goal. A thanks to all who participated.

 
 

Karen W. - CA

My experience was so great that no improvements are needed at this time. York is a beacon of hope to a person that does not have "stellar" credit scores. He looked beyond the score to see the reasons why it was low and took the chance to do business with me. This was such a refreshing kindness. Other companies were not so kind to me or offered me a "vulture-like" re-finance loan. York was very kind and understanding and patiently explained everything. I felt like he was a Guardian Angel. He is certainly a great asset to your organization. I will call him again for any mortgage needs and also highly recommend him to friends and family. If you give out "Best Employee" awards, he should get one. I do not know of anyone at this moment, but I honestly will give them York's contact information as the person to whom they will get the best customer service. Thanks again for everything.

 
 

Michael R. - NC

Zoe was great. Communication was great. Customer service was great. Zoe Evans is outstanding. She was very helpful and kind.

 
 

Carole S. - PA

Zack "translating" things for us was invaluable. Zack is so personable and genuine we got along with him very well. He also listened to us and determined our NEEDS, not what he wanted to sell, but what was absolutely in our best interest. Zack stayed in touch and had genuine concern for our outcome, and helped make it truly beneficial. Because he communicated things so well, we always felt we knew what was coming next, and what to expect. Time and again he went back to the drawing board as we adjusted our financials to the best result. We can't say enough about Zack's wonderful service. He truly represented us in the process and SERVED our best interests. For us, Zack Vaughn is the face of Reliance First Capital, and it is a most favorable view. Our sincerest thanks to him for being the one who helped truly turn our finances around. Keep an eye on this guy, he is a very talented and special person to work with. We will be sharing our good experience with our family and friends, and sending them your way with pleasure

 
 

Carole S. - PA

We had an excellent experience working with Reliance First Capital to organize our finances with a home loan. The representative with whom we worked, Zack Vaughn, did such a great job keeping us informed and listening to what we needed , not what he thought he could sell us. Time and again he went back to the drawing board to improve our outcome based on new information. This has truly turned our finances around. Our experience was excellent dealing with this firm.

 
 

Laurie W. - MA

Alicia was very personable right from the first phone call. Her response times were fantastic and she truly cared that I understood everything. I felt "safe" working with her and would not hesitate to recommend her to anyone looking to finance with Reliance! Thank you Alicia!

 
 

Jacqueline M. - MD

Your process is excellent. My agent was sent to by God. Alicia was polite, kind, understanding, knowledgeable and on point. It was a pleasurable experience, thank You. Alicia went through each step of the process completely. She answered any questions I had. She always answered my calls. She gave me sound advice and consoled me at times. She is a wonderful person. I would like to thank her and her team at Reliance First Capital for all of their hard work.

 
 

Donald K. - PA

Alyssa was very through and provided the best service that anyone could ask for. Alyssa was professional in every step of the process.

 
 

Darlene S. - MD

I love the personal attention that I was given during the process. It was seamless and easy. Alyssa Archer was the best. What a pleasure and joy to work with during this process. She is very knowledgeable of the process and made sure she took her time explaining things until I was comfortable. This has been a great experience all around.

 
 

Fatoumata D. - MD

Bradley Goldman was a very helpful and thoughtful person to help me fulfill my goals of the type of loan I wanted. Bradley made me feel at ease with the whole process and was will to break down different loan options without getting up set no matter how many times I wanted a different loan option.

 
 

Jason H. - MD

Bradley treated me and my wife with dignity and respect. Thank you Bradley!

 
 

Jack T. - NC

Brett was extremely personable, knowledgeable with all the products your company had to offer. We hit some very high hurdles along the way and if it hadn't been for Brett, I would have thrown in the towel. Brett is a major asset to your team and because of him, I will definitely be a customer again, count on it. Thank you Brett!

 
 

Jams S. - IN

I was very comfortable and enjoyed doing my loan, it was like doing a loan with a friend.

 
 

Edwin A. - NC

Conner gave exceptional service, during this elongated approval process (i.e. underwriters continuously asking for various things, that should have been asked for up front....and done with). If it were not for Conner and Ed, I would have stopped the process and gone with another lender. It was a pleasure to work with Conner and Ed, but until the underwriting situation is better streamlined, it would be hard for me to recommend Reliance, due to the extended underwriting approval process.

 
 

Edwin A. - NC

It was a pleasure to work with Conner and Ed.

 
 

Duckens D. - NY

Reliance Capital is one of a kind. They are truly an example of excellent customer service. I had an extremely complicated mortgage situation which most lenders would of bail, however, this company went the extra mile. My loan officer was Dakota (Cody), very honest and reliable individual. His positive attitude and dedication really helped my refinance journey become less stressful. Till today I am still baffled by what was accomplished in the process. I highly recommend Reliance First Capital LLC. I can reassure you that, you will not regret it no matter your circumstance.

 
 

Philip H. - MA

Dan Montgomery, loan advisor made this happen! He explained all aspects of the loan program, pushed folks to expedite, cleared obstacles as well as he could and kept in touch. The process got a bit rocky around supporting documents but Dan made sure it all worked. Kudos. I had to be in another state and reliance sent a closing agent to my hotel room at my convenience to make this happen.

 
 

Delaina M. - VA

Joe, thank you and your company. You are very professional, friendly and your word means something.

 
 

Robert P. - OH

Maryjane was very helpful.

 
 

Gregory H. - TN

Everything went prefect.

 
 

Michael B. - OH

Kelly Sipp helped with my loan and great job she was very helpful from the start to the closing and answered all of my questions.

 
 

Dena E. - NC

I had the pleasure of working with Leslie Nicholas. She was very informative and very professional. She made what was a hard and very confusing time for me very easy and stress free. She explained everything to where I could totally understand and did not mind me asking questions, sometimes the same questions over and over lol. All I can say is that I would recommend her to my friends and family. If you want a stress free refinance give her a call. Keep up the good work Leslie!!!

 
 

Robert K. - NC

Melissa Foy was excellent! She made my mortgage experience a pleasure. Her diligence and constant attention impressed me beyond words. She deserves a promotion and a raise.

 
 

Erin M. - OH

I wanted to take a few minutes of your time to talk about my experience with Reliance First Capital and in particular Brell, as my loan officer. For the past few months, I have been struggling financially. My fiancé and I were a little too relaxed with the plastic and put ourselves in a whole lot of debt. With a wedding fast approaching, I was starting to stress about how am I am going be able to afford our life and our wedding. I did some research, and through an acquire with Lending Tree, was put in touch with Brell. At first, I was pretty skeptical of the whole situation and couldn't imagine a scenario where we were able to pay off some debt and save money for our future. Through the first conversation on the phone, I felt very comfortable with Brell. He gave me a goal to pay off a few of my smaller cards allowing my credit to boost so he could move forward with figuring out a solution. Sure enough by paying off those smaller cards, I was able to raise my credit enough to allow us to move forward in refinancing. We hit a few speed bumps along the way but with the help of Brell and his office we were able to work through them. Brell was someone I felt very comfortable with through this whole process. I could speak to him any time during the day either via email or cell phone and get a quick response. He reassured me when I thought things looked grim and kept an open and honest dialog with me about the process. His hard work and dedication allowed me to continue to work with the process for almost three months for us to finally get to closing. I even called his cell one night at 8 pm when I was receiving phone calls from my current mortgage and asked to advise about how to handle their questions. I wanted to express to you guys how lucky I felt to have someone like Brell on my case. Because of this refinance, my fiance and I both feel like we are beginning a new chapter, one that allows us to learn from our past mistakes, but not feel like we are drowning in debt. We still have work to do in order to become fully debt free, but through the guidance of Brell we know how to achieve that. Thank you for allowing me to take a few minutes of your time to brag about my experience with your company and employee Brell! Have a wonderful day!

 
 

Stephanie R. - TN

Patrick is awesome! I cannot say enough good about him and the experience I had. From the first time we spoke, there was an immediate "being at ease" feeling and I felt like I can trust him. I never felt rushed and he was so patient with explaining everything, answering questions, etc. He is very good at what he does and I can highly recommend him!

 
 

Katherine E. - NY

From the first text I received from him to the last email, Ryan was always courteous, respectful and chock full of information. He answered any question I had and always in a timely manner; usually quicker than I would expect! He is a pleasure to work with and you are fortunate to have him at Reliance First Capital!

 
 

Theola K. - OR

Keep Cody on your team.

 
 

Nadine S. - NY

Thank you! And thank you for all of your outstanding assistance with our refi. We will certainly recommend you should any of our friends seek the services you offer.

 
 

Darleen and Ray B. - NH

Ndae was our Mortgage Analyst when refinancing our home. She walked my wife and I through the options for refinance and clearly explained the details so we understood. Answered all of our questions and ensured we could meet our closing date which was most important to us. Truly a professional and very much appreciated the constant communication and professionalism that she provided. Also huge thanks to the staff and support folks at Reliance First Capital outstanding work. Regards, Ray and Darlene Boudreau

 
 

John H. - MS

I cannot express enough my pleasure in working with Chris. He was very professional in all phases of the process. I always felt Chris had my best interest at heart. Thank you Chris.

 
 

Heather W. - OH

Andrew was amazing throughout this refinancing process. He listened carefully and was able to create the perfect loan for me. He was friendly, patient, and contacted me back quickly with any questions or concerns that I had. I will be hanging onto his name, email, and phone number just in case I have a friend of family member that is interested in purchasing a home or refinancing their home. Thank you so much for making this process easy!!!

 
 

Adam H. - OH

If only the banking industry would be staffed with more Austin Claytons. To those who manage Austin, you must enjoy every day knowing that little direction is needed and his responsibility/communication talents carry him forward and serve your company well. I work for Gallup, who is a management consulting firm as a qualitative researcher with expertise in hearing/measuring/evaluating talent. While I did not formally interview Austin or ask him our talent bank questions – his talents themes are present in every conversation and in the work I saw him do over the last month. You’ve got a star working there – hold on to him! What I was impressed the most about was his speed, professionalism, confidence, and attention to detail; also, the ability to translate what was going on in the process to keep my family at ease as each step persisted. His calmness gave clarity and indication that our finances and personal information were in the best possible hands. Aside from this, here is what blew me away. He answered his phone each time I contacted him. I know…one would think this would be the norm, but I’ll tell you from the banks I talked with before Austin – it was not. Again, Austin thank you for your hard work and dedication. You’ve been a pleasure to work with and have made this transaction stress-free. We could have not asked for a better experience, and trust me when I say – we will be passing your information along to others we know that will be purchasing a home or looking to refinance their home. One sign of exceptional performance on the job – is more work, so I’ll do my part to ensure more is on the way! Have a great rest of the week!

 
 

Robert L. - OR

Bradley Goldman was a pleasure to work with and was always so responsive to our questions. He was made the process very smooth and easy. I would recommend Reliance First Capital to all my friends and family. On a personal note I would personally like say thank you again to Bradley Goldman. he really took the time to help us threw the loan process. He was very knowledgeable and helped us choose the mortgage that was right for us . He always took time to answer any questions we had and made us feel comfortable.

 
 

Terry M. - NC

Breanna Devlin was always available for questions as they came up. We communicated both by phone and email. She made the process run smoothly from start to finish. With her help, I was able to close in a little over three weeks. Breanna was able to answer all my questions as they came up. Breanna kept in contact during all phases of the refinance process. Completion of necessary documents was simple. With help from Breanna was able to close on the refinance in a little more than three weeks. All in all it was the best financial experience I have had.

 
 

James S. - OH

Brian did a terrific job during a particularly long, and arduous refinancing process. He was patient, thorough, and responsive.

 
 

Larry H. - SC

Caleb was our Mortgage Analyst, and he worked especially hard to see this through with us.

 
 

Craig F. - OH

Christina Santiago!! Extremely helpful in entire process. Rasool Carey! Extremely helpful with processing of loan.

 
 

Craig K. - MD

Christine Alice Crutcher provided exemplary service during this entire process! We had begun working with a different company and Christine's easy going, pleasant, honest and informative conversations made us decide to move forward with Reliance First. We also spoke to Frank (her supervisor?) During the process and he was incredibly helpful. Christine kept us informed via emails and phone calls almost instantly when any changes were made or when we needed to take any type of action. Both she and Frank informed us of all of our options and we were confident that we received the best possible option for us. We could not have been happier with the entire process!

 
 

Ashley O. - TN

Christine Crutcher was phenomenal. She is a master at her profession and worked with us as if she was a family member. She offered great council, honesty and stayed on top of everything. We trusted her and her treat and felt wonderful about each step in the process. The timeline was swift and we got our magic number. We’d recommend her and Reliance to everyone.

 
 

April E. - NC

Cody was AWESOME!! Helped me in every way and did everything he said he would!! Closed right on time!! I called around and spoke with a lot of different places before deciding to go with reliance first capital but after Cody called me back the first time I felt at ease and he answered all my questions and was able to help with the underwriters. What a great experience!

 
 

Keishia S. - MS

Dakota was very professional, courtesy and knowledgeable as to what Reliance could offer my husband and I. Every time we spoke he was focused on our needs and that meant a lot.

 
 

Richard H. - PA

Dan was the BEST. Very professional, it was a pleasure dealing with him.

 
 

Diane S. - MA

Hi Donna, this is Joe. Diane and I thank you for working with us. Just wanted to let you and Tammy know that. Hope that your day is going well and wishing you both God's speed. Thanks again.

 
 

Barbara P. - AR

Francis Allen Pesci was the best loan officer we have ever worked with. He was kind, extremely responsive and took the time to go over all options with us and answer any questions we had along the way. We found him extremely knowledgeable, and very helpful and responsive. He went over every step of the process with us in great detail, and made sure we were up to speed and informed the entire time as well. Allen made us feel hopeful from the start, and completely at ease the entire time we worked with him. He made the process of getting a home loan a happy experience instead of a stressful one. We will definitely call him again and cannot thank him enough for helping us to buy our dream home.

 
 

Lisa C. - MA

Genna was AMAZING! She earned my business even though I was ready to sign with another company. Genna's personable approach followed by a competitive product made First Capital the clear choice for my loan needs. Genna successfully facilitated 4 loans simultaneously for me and kept in constant contact on the status of every loan. Impressive! She is an asset to First Capital and has made a customer for life.

 
 

Frederick F. - LA

The young lady was very professional, quite courteous, she has a wonderful personality. Working with Jean was a pleasure, she has my highest regard, truly enjoyed working with her.

 
 

Shirleen S. - AL

Jeremy and Mrs. Johnson were very helpful, patient with all my needs. Great job and thank you so very much to you all..

 
 

Diane C. - AZ

My loan process was delayed due to issues stemming from my divorce and while other lenders basically put me on the back burner and forgot about me, James stayed in touch and offered some much appreciated professional knowledge and advice along the way. His professionalism and high level of customer service made all the difference in the world.

 
 

Karyn L. - NY

Working with James was an excellent experience. We had a lot of questions and didn’t really know what direction to go in. James guided us throughout the entire process from start to finish. He was patient, kind and a wealth of knowledge. He truly cares about his work and about helping his customers. Thanks to Jim, we were able to pay off all our debts, shorten our loan term and take care of taxes we owed. Without him, I truly don’t know where we would be. I cannot say enough good things about him. He’s much more than a loan officer. I would recommend him to anyone in need of advice regarding mortgages, debts and bettering their financial situation. He is truly a lifesaver!!

 
 

Lindsey P. - OH

Kelly was very polite and knowledgeable, she always called me back and let me know the status of things frequently. Love the in home closing process and the flexibility of the appraisal and closing.

 
 

Robert C. - AL

Laura made our experience smooth and exceptional. Her follow up was terrific!

 
 

Donna E. - NC

Thank you so much Leslie you are truly gifted in what you do. You break down things so people can understand. You make my loan seamless and quick and I thank you for that.. I will truly be recommending you to my friends and family. You enjoy the rest of your summer!!!

 
 

Amanda S. - AR

Miles was very polite, helpful, easy to talk to, knows his job!

 
 

Christopher B. - VA

Steve stayed in constant contact, was always there to listen to concerns.

 
 

Edward P. - LA

Melissa was very friendly and patient.

 
 

Robert M. - PA

Chad did a great job explaining everything step by step ,making sure that we were taken care of and put a lot of care into us , he looked into our options and he came up with the best options for us , giving us different choices to go over with great recommendations for the best possible loan options , made sure that others took care of us also from the appraisal to the close

 
 

Jeffery L. - OH

Brian guided us through the entire loan process and was available to provide answers to questions at any time.

 
 

Paula and Ronnie M. - LA

Persistent and helpful, easy to work with and professional. Great job!

 
 

Neil S. - VA

Steven guided us through the entire process - could not have been more helpful.

 
 

Joshua T. - NH

Michael "Brell" Cooper was a pleasure to deal with and went out of his way to make sure we had the time to discuss my loan in detail. Due to my busy work/home schedule, the best time for me to talk was after 7:30 PM and he more than once called me while he was at home to go over details. This type of customer service is uncommon and deserves to be acknowledged and rewarded. I would recommend Reliance based on him alone.

 
 

Ashley O. - TN

Christine Crutcher was phenomenal. She is a master at her profession and worked with us as if she was a family member. She offered great council, honesty and stayed on top of everything. We trusted her and her treat and felt wonderful about each step in the process. The timeline was swift and we got our magic number. We’d recommend her and Reliance to everyone.

 
 

Michael R. - PA

Anthony was the catalyst and kept me informed each and every step of the way. I will gladly refer you to anyone I know for financial needs.

 
 

Cornelia W. - PA

Vincent was extremely professional and knowledgeable. He was a joy to work with and I would highly recommend him to anyone.

 
 

Ginalyn G. - TN

Our super lady, Jamie Dilenschneider. How can you improve perfection?

 
 

Pecore K. - NC

Ruth Adams was amazing throughout this entire process.

 
 

Margaret C. - KY

Caleb McIntosh was very friendly and kept us informed in a timely manner throughout the process. You can classify him as exceptional.

 
 

Jessica H. - TN

Andrew was simply excellent throughout this process. I provided a referral to him, and he took equally good care of my friend, will try to send more business your way. Andrew needs a raise, not only does he do an exceptionally good job, he also has a baby on the way. Take care of those that take care of you.

 
 

Terry M. - NC

Breanna performed exceptionally well and I closed in a little more than three weeks.

 
 

Terry M. - NC

Breanna Devlin was always available for questions as they came up. We communicated both by phone and email. She made the process run smoothly from start to finish. With her help, I was able to close in a little over three weeks. All in all it was the best financial experience I have had.

 
 

Bradley D. - VA

Ndae was exceptional. She was in direct contact with us continuously. When she couldn't get us on a call due to our schedules she would text us and that was very appreciated. Ndae gave a very personal approach to this process and that was appreciated as well. We always felt like we were in great hands.

 
 

Terry C. - KY

Just keep doing what you're doing, hopefully you have more people as nice as Oula Horne.

 
 

Donald R. - PA

Vince was my main point of contact and walked me through every step of the entire process.

 
 

Joseph R. - TN

Drew was great to work with. He provided me with the information that I needed to make an informed decision. He didn’t pressure me into anything. Overall was very pleased with the process. Thank you for that.

 
 

Barbara P. - AR

Francis Allen Pesci was the best loan officer we have ever worked with. He was kind, extremely responsive and took the time to go over all options with us and answer any questions we had along the way. We found him extremely knowledgeable, and very helpful and responsive. He went over every step of the process with us in great detail, and made sure we were up to speed and informed the entire time as well. Allen made us feel hopeful from the start, and completely at ease the entire time we worked with him. He made the process of getting a home loan a happy experience instead of a stressful one. We will definitely call him again and cannot thank him enough for helping us to buy our dream home.

 
 

Phyliss P. - NY

If all of your analysts are as good as Vince, no improvement is needed. Vincent provided exceptional service. From the very beginning he kept me informed of exactly what was going on day to day (often, a couple of times a day). He explained everything to me thoroughly, regarding the process and my various options so that I could make an informed choice. I feel as though he went far and above what he needed to do. He always let me know how I could reach him (even when he was on vacation!) and introduced me to one of his associates, if I was unable to contact him. (That never happened.) Vincent is the real deal when it comes to customer service! Even though I understand that we were conducting a business transaction, Vince made me feel as though he was a friend. He called me after everything was complete and I received the funds to let me know I could call him any time in the future, not matter when. That was really nice! So, again, thank you, Vince. I mentioned to a co-worker that I was refinancing, and she said, "Oh, you poor thing; when we did it, it was a nightmare." I told her that wasn't my experience at all. I don't know who they used, but she definitely didn't go through Reliance First Capital with Vincent.

 
 

Michael B. - NC

Victoria was extremely helpful during the entire process. She made sure that we were on track to close in the time frame that we needed. Even the day before she left for vacation she made sure that everything was submitted and ready to go. She then made sure we had Amanda's contact information in case we had any questions or concerns. I can't thank Victoria enough for all of her help. This process was so much easier than our previous home loan thanks to her.

 
 

Jessica C. - PA

Great loan officer. Chad was very nice and informative ! He kept in constant contact and explained everything along the way. Very good representative helped us through the process and made it easier. We were able to save a lot of money each month!

 
 

Charles W. - PA

I recently completed a re-finance with your company. The member of your organization who handled the transaction was Tyler Shaffer. We worked closely together over about two months and there were many twists and turns. However, this young man handled every matter in a totally professional manner. Tyler is a very sharp and intelligent young man and he shows great strength under pressure. He is indeed very knowledgeable of your business in all respects and is able to make quick adjustments "on the fly". This young gentleman has a very congenial personality and is a pleasure to work with. He definitely went out of his way for me in all respects, even with all the complications that we encountered during the process. We came to know each other pretty well during our dealings together and I found it to be a distinct pleasure. Bear in mind that I am 69 and he is in his 29's. We got along like "peaches and cream". This was because of his excellent demeanor. You have a real "gem" of an employee in this young man. Extremely professional, especially for his young age. I believe you are very fortunate to have this young fellow as part of your staff. He can only get even better with age and experience. An exemplary representative of your organization. I felt that it was important for me relay my feelings to you about this fine employee. I hope you will make a copy of this e-mail and put it into Tyler's personnel file, so that it can contribute to his next review.

 
 

PA - Great loan officer, very good experience.

Chad was very nice and informative ! He kept in constant contact and explained everything along the way. Helped us with all that we needed. He was informed and communicated constantly. We were able to save a lot of money each month!

 
 

Beatriz V. - NY

John worked with us to get the best deal for our budget. He was very easy to get in contact with. He was very informative with the whole loan process.

 
 

David B. - LA

My experience with Reliance First Capital, LLC, was a Very Positive Experience. Ms. LaShonda Holt was very professional and was a pleasure to work with. Ms. Holt is very knowledgeable and communicated the entire refinancing process so it is clearly understood and I was able to make an excellent choice by choosing Reliance First Capital LLC. I would highly recommend anyone to choose Reliance First Capital LLC for their real estate needs and ask for Ms. LaShonda Holt

 
 

Daniel C. - NY

I used John Spellman for a refi on my rental property. The loan closed on time and he made the process almost effortless. I will use him again in the future when I buy another rental property. (as posted on LendingTree.com)

 
 

Virginia E. - MS

Best Experience Ever! worked with Joshua Robich with Reliance First Capital and he was excellent and went way beyond my expectations of what a mortgage representative normally does, which is obviously a reflection on the company he works for as well. My situation was extremely challenging for multiple reasons, and Joshua was fantastic to work with and definitely helped ease the stress of getting my refinance processed. Highly recommend. (as posted on LendingTree.com)

 
 

James W. - VA

Our agent, Whitney, was absolutely amazing. This was a first home purchase for my husband and I so we were nervous and a bit lost, to say the least. Whitney was able to answer every question I had was confidence and patience. I had a lot of follow up questions and concerns to ensure I knew exactly what we were getting, doing and needed to expect so the fact the she was able to call me back within the same day (most of the time within minutes) to address my inquiries was simply great. I don't think we could have found anyone who actually cared about our personal situations more. She took the time to ask how my kids were doing, how we were handling the storms that hit our area, etc which made me feel like she truly cared about us as individuals and we were not just a number. I shopped around to multiple lenders and those companies made me feel like we were just a number or a paycheck; like they could take it or leave it if they got our business. Whitney made sure we were comfortable and happy with everything. I truly believe we could not have found a better lender to work with. Reliance First Capital lucked out by employing such a devoted and caring agent! I would strongly recommend this company and this agent. (as posted on LendingTree.com)

 
 

Millie K. - MD

My experience with Reliance First Capital, LLC during my refinancing process was great. Mr. Roman Osipov and Ms. Yara Martinez both made the process easy from beginning to end. Both Mr. Osipov and Ms. Martinez made themselves available to me every step of the way throughout the process and Mr. Osipov even ensured my questions or concerns were addressed in his absence or unavailability. I would and will highly recommend Reliance First Capital to friends and family seeking assistance with their home or personal financial needs. (as posted on LendingTree.com)

 
 

Nancy E. - TN

Teddy Ferrell was my agent. He is very knowledgeable of the loan process and answered questions before I knew I even had one. He’s wonderful and a joy to work with. Just keep doing what you’re doing. I was treated like a human being by Teddy and not a faceless problem.  (as posted on LendingTree.com)

 
 

Keith D. - CT

Kelly was easy to work with. She makes the whole lone process simple. I would recommend her to anyone looking to take a lone. she is a 10 out of 10. Working with Reliance First Capital was easy you only deal with one person throughout the whole lone possess. (as posted on LendingTree.com)

 
 

Paula G. - NC

Hi all, I wish I could list the name of my Rep at Reliance First Capital who helped me with the smoothest re-finance in history. If I had any questions the Rep would contact me back in a timely matter, if not the same day. I had a few problems with a couple of my creditors and my Rep quickly took care of these problems. From the initial contact with the Rep at Reliance First Capital, I expected to close in my loan in about 5 weeks, but to my surprise I closed in less than 30 days. I didn't have to leave my home for the closing. An Attorney was sent to my house to sign all the papers and close on this loan. In closing, on a scale of 1 to 10, I give my Rep andReliance First Capital a 100 +. Would I use this company in the future? I'm glad you asked. YES I WILL!!!!!!! Thanks again for your awesome service and professionalism rendered throughout this great process. (as posted on LendingTree.com)

 
 

Vincent A. - VT

Knowledge and creativity. Patrick was both helpful and creative when it came to putting our loan together. As a small business owner it can be a process to refinance a mortgage. Patrick took the time to fully understand our position and put together a loan package that worked for us. The process was tedious but successful. He was more than helpful and always responsive to my calls. I would definitely recommend him to anyone looking to purchase a home or refinance. (as posted on LendingTree.com)

 
 

Marjorie M. - NC

Steve Caplan was excellent! He responded quickly to my requests and really did a great job in pulling this all together for me! He is an excellent representative for the company and I highly recommend him ! He is a great guy on top of knowing what he is doing!! (as posted on LendingTree.com)

 
 

Michael S. - TN

My loan rep John Ryan was very professional and a pleasure to work with on my refi. He made me feel very comfortable during the process and made sure I understood all of my refi options and recommended the best scenario for my personal financial goals. (as posted on LendingTree.com)

 
 

Joseph B. - NJ

The customer service here was great from my loan officer to the closing agent. (as posted on LendingTree.com)

 
 

Michelle V. - VA

They were incredible! Fast, customer-service oriented, and flexible. I had a difficult loan and they made it happen quickly. (as posted on LendingTree.com)

 
 

Denise D. - PA

Words can’t describe what a caring, knowledgeable and professional person Alicia is. She helped me get a loan within my budget and kept me aware of everything that was going on. This was the easiest and most professional loan I ever went through. Alicia is a definite asset to your company and if I know of anyone needing a loan or refi I will give them Alicia’s name confidently and without hesitation. I feel like she was part of my family and a trusted friend!!!

 
 

Peter A. - ME

Dan was always in constant contact explaining everything and keeping me informed.

 
 

Patricia H. - NC

Jean was spectacular, kind, helpful and positive. She always kept me informed and my schedule is very busy, but she always kept me up to date. The whole process was the smoothest and best I have ever experienced. Jean has the brightest personality and found the best option for me to refinance. Thank you Jean for saving me thousands on my mortgage. I'm so happy.

 
 

Ashley B. - AL

It was my pleasure today to speak with Mr. John McMillan, a mortgage analyst for Reliance First Capital. It was refreshing to speak with someone as personable as John, who was also dedicated to figuring out the "best solution" for our current mortgage needs. John was incredibly knowledgeable in his area of expertise and put me at ease right away. He answered each and every question I threw at him with confidence. I appreciate so much his honesty when he felt our mortgage in our current situation was the best fit for us and his words, "I'm not here to put you in a bad loan situation" encouraged me to write this review. If ANYONE is in need of a mortgage analyst, he is the one I would recommend. Thank you so much for the honesty within your company and I wish John the best of luck with his career!

 
 

Sharon A. - MD

Kristen provided outstanding service. She was very professional and very knowledgeable about the financing that would suit my need,

 
 

Charisma B. - TN

We enjoyed working with Leslie throughout this process.

 
 

Kathleen P. - NH

Christopher and the rest of the Reliance First Capital staff were east to work with. Christopher understood exactly what I was looking for in a refi and helped me achieve that goal.

 
 

William S. - NC

I want to especially Thank Roman Osipov for his outstanding knowledge and dedication. He pressed forward against all odds. This was a unique situation because we inherited and home that was under a bad mortgage with a very unprofessional company. Reliance First Capital changed our family lives and Roman believed in us. Most companies and loan officers would had gave up. We’re so happy with the way Roman and Reliance First Capital handled our situation. We will spread the word on this outstanding company. There were times when I wanted to give up but Roman and Reliance First Capital gave me the confidence not give up. Out of all the financial institution I’ve dealt with, this is my best experience. Me and my family want to thank Roman and Reliance First Capital for a job beyond excellent. (as posted on LendingTree.com)

 
 

Mandy A. - NH

The BEST mortgage experience EVER! Scott Carlin FTW. He was more like a good friend than a loan officer. Scott went above and beyond. I have never experienced this level of customer service in my life. Never have I ever experienced such hard work and commitment from a mortgage company. Scott Carlin said something, Scott Carlin made it happen. He kept in touch with me the entire way. This guy works hard for you! (as posted on LendingTree.com)

 
 

Jason W. - NY

Worked with Sabra Lane. She was extremely knowledgeable and involved in every step of the process, went well above and beyond my expectations. (as posted on LendingTree.com)

 
 

Marie C. - TX

Teddy was Amazing!! He stayed with me the ENTIRE time and beyond. He REALLY took time to get to know me and exactly what I wanted and needed!!!! He returned calls within an hour or less most of the time!!! I felt super comfortable putting my faith in this company because of Teddy!! He was very good at explaining details when I was feeling unclear. Excellent experience! I am extremely happy with the outcome!! At this time, I do not know of anyone needing refinancing, however I will pass the contact along to Teddy when I do!!!

 
 

Tracie C. - NJ

Jeff was amazing throughout the entire loan process. This was a difficult closing due to title issues however Jeff remained professional and went way above and beyond my expectations. I would never have been able to close on this loan if not for Jeff's guidance and expertise...and patience. Thank you Jeff for everything my husband and I are so very thankful for everything!

 
 

Roderick D. - TX

Reliance First Capital is a company that puts the customer first.. You're not just a number but you become part of the family. Threw the process they will be transparent threw the process and will give you the best options to fit your current situation. The team is well grounded in their field of knowledge and looking to make sure you the customer is satisfied with your final decision. Quality is better than quantity and this team understands that concept in business. Thanks guys. (as posted on LendingTree.com)

 
 

Jeff T. - CT

We cannot say enough about Ceres (Alex). We needed to refi and pay bills off. No other agent from different companies asked or inquired if I was a vet let alone a disabled one. She found us EXACTLY what we needed in the quickest time imaginable. We are now debt free besides mortgage. Her professionalism and attention to detail was a PLEASURE to deal with. If I ever find myself buying again I'm seeking her out personally. Probably won't be able to find her though because she SHOULD be in management with all the knowledge she has and her dedication to customer service. Thanks again Alex, we already miss communicating with you!! (as posted on LendingTree.com)

 
 

Jim O. - NC

I work on the road so it's hard for me to accomplish a lot of what is needed to apply for a refinance. But these folks went above and beyond helping me accomplish getting this done. Caleb McIntosh was very helpful and accommodating in making it easy for me to get through this process. I highly recommend these people to all who are thinking of a refinance or a home loan. Thanks. (as posted on LendingTree.com)

 
 

Helen S. - NJ

It was excellent. Especially Allen and his team.

 
 

Christopher R. - VA

Lisa Brownstein exceptional service. She was extremely nice kind courteous on point knew the answers got back extremely fast would recommend her to anyone.

 
 

Doug O. - OH

Ryan puts the "Rely" in "Reliance". I don't typically stop to do surveys or provide feedback, but I feel compelled to this time - it was just that good. My wife and I wanted to refinance our home, and after identifying Reliance First Capital based on their competitive rates, we were introduced over the phone to Ryan. I'll save you all of the details and detours of our journey, but Ryan was the most insightful and pragmatic loan officer I've ever had the chance to work with. He consistently looked out for our best interests, and leveraged his industry insights to assimilate the ideal composite of rate, duration, points, and other nuances to assure that my interests were never compromised in the quest to complete this transaction. The result was a genuinely collaborative experience from beginning to end, and if I was ever starting my own competing company he's the first person I'd hire, as Ryan is the kind of guy a firm could build an entire culture around - showcasing an ideal combination of head and heart to relate to clients and assure they receive the best financial solution possible. (as posted on LendingTree.com)

 
 

Daniel M. - NC

Teddy Ferrell is awesome. No more words need to be written. Timely, thorough, responsive. Excellent service. We had a very unexpected time of transition in our family when I was laid off after 17+ years with my former employer. Needless to say we had to refinance and get into a lower mortgage as quickly as possible. Our POC is Teddy Ferrell. And I have to honestly say from the very first phone call I had a feeling that I was dealing with an honest, fair, and reputable person and company. We closed our refinance in about four weeks and the process was so smooth that we also refinanced a second investment property as well. We paid off almost $30,000 in debt with the whole process as well. I would definitely recommend Reliance First Capital and Teddy Ferrell to anyone considering a mortgage loan or refinance. I wish I had a third home because the top notch work and professionalism earned my trust and respect. (as posted on LendingTree.com)

 
 

Ellen G. - AL

Wonderful Staff. I recently refinanced my home and purchased a beach house using Reliance First Capital. Working with such friendly, professional and hard working staff they processed my loans with amazing speed and made the entire process easy. This company had a wonderful staff that will make you feel like family! (as posted on LendingTree.com)

 
 

John M. - DE

I contacted Reliance First Capital after finding myself in a situation where I needed to refinance my home and consolidate some outstanding debt that had caused me to over extend myself. Due to a below average credit score, I was faced with no options until I spoke with them. They were able to provide a fair solution that met my needs but also was not a predatory style loan that took advantage of my situation. They provided timely communication and went above and beyond to finalize my loan and get me where I needed to be! Thank you to everyone at Reliance First Capital, especially Joshua Robich and Laura Romero for their outstanding customer service. Joshua listened, and with the information I provided worked to get a solution to my problem. He was attentive, responded to my questions and needs in a timely manner, and followed up quickly. While this was a business transaction, Josh made me feel comfortable through the entire process, and I never felt pressured or concerned about what I was doing. Thanks Josh! (as posted on LendingTree.com)

 
 

Tracy W. - FL

Bobbi Meredith held my hand through this process. She promptly responded to my calls and emails, graciously answering my every question. She never treated me like a number and connected with me personally like a friend.

 
 

Joseph W. - MD

Superb. I highly recommend Reliance First Capital, and even more so, Mr. Bradley Goldman. From our initial discussion all the way through closing the process was smooth, understandable, and pleasant. Mr. Goldman, ensured that my wife and I understood each step, what was required to close and even went so far as to explain why. I have never had a better experience with any loan or mortgage. Mr. Goldman is trustworthy and straightforward. I assure you, if you are looking to refi or anything to do within a mortgage, you owe it to yourself to at least speak to Mr. Goldman and see what he can do for you. Mr. Goldman was honest, straightforward, and a great to work with. From the very beginning he was up-front about loans, cost, interest, and the entire process. I highly recommend him. Usually refi's can wear you out with all the paperwork and other mind-numbing things, Bradley made it simple, understandable and easy. Everything went well and on time. Do yourself a favor and give Mr. Goldman your business---you won't be sorry. (as posted on LendingTree.com)

 
 

Ben B. - SC

Binh was exceptional with the processing of my loan request, as well as Tom C. Thanks for a job well done.

 
 

Michael M. - AL

Ashley Marie Fischer was a great person to work with and an asset to the Reliance First Capital team.

 
 

Linda L. - MN

Brendhan provided exceptional service through the entire process. His enthusiasm and encouragement, helped me (my spouse) have a more positive attitude throughout the process. When we encountered obstacles, Brendhan's 'can-do' professional skills and attention to details helped us get through. Our words really can't express our thanks to Brendhan. He added depth to the (virtual) process by meeting us where we are and being himself. Thanks Reliance First Capital.

 
 

Regina S. - NH

Shawn was fantastic. He walked us through the process and was able to answer all of our questions and concerns quickly and professionally. I will definitely be looking for Shawn in the future.

 
 

Stacey D. - PA

Brian Jacox was very friendly and personable, explained everything and kept me informed. If he didn't know the answer to any of my questions he made sure to find out the right answer and get back to me asap! I am very satisfied and impressed with Brian and the whole Reliance First Capital team I h the pleasure of dealing with.

 
 

Scarlett B. - TX

I am a veteran of the process, having purchased 4 homes, sold 1, and refinanced 4 home loans in the last 3 years. While not without challenges, this was one of the smoothest. The only faster and simpler one was the VA interest rate reduction refinance in 2016. William always responded quickly. Never used words like 'can't' or 'no', instead he tried to figure out how it could be done anyway, while still meeting the intent of any legal requirements. Always, upbeat, professional, courteous and knowledgeable. Laverne Johnson - quick responses to any inquiry; professional and courteous. I am very happy with Reliance First Capital.

 
 

William M. - NY

Ceren's knowledge is one of the reasons why I went ahead with the loan! I've had quite a few mortgages in my day, but this one was the easiest!

 
 

Marcia P. - NY

Refinancing a 3-family house can be a frustrating, repetitious and crazy process; however Patrick Germovsek from Reliance First Capital provided me with outstanding service! He and his team, in their upbeat and reassuring way, were pros with assisting with subordinating my loan with a NYC lien holder. They are experienced, dedicated, professional and accommodating. Outstanding service! I already referred my neighbor! Thank you Patrick and team. (as posted on LendingTree.com)

 
 

Kristin F. - NY

Extraordinary Customer Service. Jim Heisser of Reliance First Capital was absolutely phenomenal to work with for the recent refinance of my home! He was extremely accommodating and kept in constant contact with me throughout the entire process. Despite my chaotic schedule, Jim provided me with daily updates as to where we were in the process, and readily made himself available to address my concerns. He patiently answered my unending questions and provided constant reassurance. Jim was honest and up-front about every aspect of the refinance of my home, and I am extremely grateful for all of his hard work and diligent attention to detail. He is extremely personable, knowledgeable, and was an absolute pleasure to work with. I highly recommend Jim and look forward to working with him for my future mortgage needs. Jim Heisser of Reliance First Capital was absolutely phenomenal to work with for the recent refinance of my home! He was extremely accommodating and kept in constant contact with me throughout the entire process. Despite my chaotic schedule, Jim provided me with daily updates as to where we were in the process and readily made himself available to address my concerns. He patiently answered my unending questions and provided constant reassurance. Jim was honest and up-front about every aspect of the refinance of my home, and I am extremely grateful for all of his hard work and diligent attention to detail. He is extremely personable, knowledgeable, and was an absolute pleasure to work with. I highly recommend Jim and look forward to working with him for my future mortgage needs. (as posted on LendingTree.com)

 
 

Roberta S. - NY

Highly recommended. I had the pleasure of being serviced by Richard "Rick" DeBerry from Reliance First Capital. What a great person. He showed integrity for the company he represents. They worked efficiently and hard. They handled my situation with ease. I am so happy I made the decision to go with Reliance First Capital. They truly are there for you every step of the way and I 100% would recommend them to anyone. They will work with any situation you encountered. (as posted on LendingTree.com)

 
 

William S. Jr. - NC

No suggestions because I am completely satisfied.

 
 

James C. - NC

Regan was exceptional. He was up-front, honest and made the process and options very clear and smooth.

 
 

Amy H. - NC

Overall Excellent Experience! Overall it was a smooth and easy process. I worked with one individual, Joe Nagle most of the time until it went to under writing. I wasn't bounced back and forth between multiple people. Joe was excellent to work with. He answered all of my questions and worked out several scenarios when I asked. He was a tremendous help. I would recommend RReliance First Capital to anyone looking to refinance a home. Excellent service. (as posted on LendingTree.com)

 
 

William U. - OH

David was always courteous and very patient with us.

 
 

Lynda M. - PA

Great service. Brad Goldman is excellent at his job. He answered all of my questions and looked into things that he didn't know right away. (as posted on LendingTree.com)

 
 

Barbara L. - SC

Caleb was wonderful. We both were pleased with all of his help. Our experience was so pleasant and moved along so fast. We are both excited with ourReliance First Capital experience.

 
 

Abbott K. - SC

Everything went smoothly and was an excellent experience (which was a pleasant surprise). Josh thoroughly explained EVERYTHING. Identified my need, modeled the loan around my need and communicated clearly throughout the process.

 
 

Christopher B. - VA

Anthony was on top of his game. No process improvements need when Anthony is helping you.

 
 

Joanne T. - VA

Robert Metz truly provided exceptional service. From the very beginning he was never pushy, he was professional, friendly, and very clearly explained our options and answered our questions. As our loan moved forward, he stayed in personal contact, explaining the next steps such as the e-documents we would be receiving - again answering our questions up to and after the closing. He promptly returned our calls - never leaving us hanging. Robert helped us get the best loan possible for us - great interest rate, at 15 years, and cash out. He was awesome! We will be highly recommending Robert Metz to friends and family who may be interested in a home loan or refinancing.

 
 

Anne T. - VA

Reliance First Capital rocks! I’m thrilled to have just closed on a refinance and loan consolidation with Reliance First Capital, and have nothing but good things to say about the company and its team. I’d wanted to refinance for years, but was always put off by the hard-sell tactics of the companies that contacted me. I wouldn’t even talk to them. Then I had the good fortune to meet Ryan Kearney at Reliance First Capital. Ryan and I clicked right away. He explained every step of the process to me in great detail, never pressured me, and talked me down whenever I was discouraged or had a bad day (it happens). Line by line, page by page, Ryan made sure I understood. I had no doubt I was in good hands. His colleague Shannon was wonderful as well, and Shannon helped bring the ,process to a close. It was my first time doing this on my own, and Ryan and Shannon put me completely at ease. So, if you’re in the market, please consider Ryan and Shannon and the rock stars at Reliance First Capital. I promise you won’t regret it. (as posted on LendingTree.com)

 
 

Mike M. - AL

We worked with Reliance First Capital on a refi. While there was a misunderstanding, they corrected it quickly. Would recommend. (as posted on LendingTree.com)

 
 

Andrew A. - OH

Akim took care of me and was absolutely amazing. He treated me as a human being, and not as a potential source of profit. All the others that I had spoken to from other lenders took an air of arrogance and were usually smug with me. One in particular nearly forced me to consent to a credit pull. But, Akim turned my experience into one that was totally excellent! Just amazing. Patient every step of the way, and delivered on every promise! Others need to learn from him! (as posted on LendingTree.com)

 
 

Robert W. - MA

Alyssa kept me updated every day on the progress of my loan and was a pleasure to work with. I have recommended Alyssa to family and friends for all their mortgage needs.

 
 

James B. - TX

Audrey was always available and worked hard on getting everything right. Binh was helpful and prompt.

 
 

John B. - FL

Positivity, Fast Work, Flawless Results. Our loan officer at Reliance First Capital was Bobbi in Charlotte NC. Initially we did not anticipate getting a great deal on a cash-out refi and were not pursuing things further. Then one day, Bobbi called out of the blue, and changed everything. After discussing with her our re-fi risks and options, we decided to go for it. Bobbi and her team at Reliance First Capital quickly developed choices for us to consider, and once we decided, they made it happen fast. Friendly, knowledgeable, always positive! Bobbi worked amazingly fast to close our loan about 3 weeks from the draft contract, helping us avoid a lot of pitfalls in the process as well. Bobbi and her team at Reliance First Capital have earned our highest trust- we highly recommend them to anyone considering a home loan/refi.

 
 

Glenwood D. - NC

Barbara was in contact with me during the evenings and on weekends to ensure my loan was expedited.

 
 

John B. - FL

Amazing experience, cannot understand any review less than 5 stars. Had never done a refi before, but Bobbi Meredith made the best offer of many we received on lending tree. Bobbi had it done quickly and we were treated like royalty. She and the team worked late, early, and weekends for us (and many other clients) to keep the ball rolling. HIGHLY recommend, do not be fooled by any negative reviews, this is a team that will do you right. (as posted on Yelp.com)

 
 

Daniel C. - VA

Brendhan was excellent and he treated me like family. Everything went great don't see how you could improve on that.

 
 

Daniel C. - VA

Brendhan was excellent and he treated me like family. Everything went great don't see how you could improve on that.

 
 

Robert H. - TN

Brett was extremely helpful and always responded very quickly. He made sure we understood everything that was going on throughout the process. I highly recommend using Brett Tyson at Reliance First Capital(as posted on LendingTree.com)

 
 

Abby C. - ME

Brian was great. He built great rapport with me during the process and was there to answer my questions and never rushed me off the phone like I experienced with other financing companies.

 
 

Charles A. - NC

It was GREAT!!! My mortgage analyst (Dakota "Cody" Brenton Motsinger) was awesome. He walked me through the entire process, clearly explained the various mortgage programs that were available and came up with a loan to meet my financial needs. Communications were prompt and he kept me informed during the entire loan process. He was courteous, professional, and honest. He was AWESOME! He went above and beyond the call of duty to get things done and overcome any obstacles during the loan process. He took customer service and professionalism to a new level. (as posted on LendingTree.com)

 
 

Clyde T. - NC

Great mortgage experience. Process was smooth going David was on top of everything. He kept us informed of what was happening next , and he was very easy to get in contact with. They actually cared about how my loan was going. Thanks. (as posted on LendingTree.com)

 
 

Deborah W. - MD

Great customer service with prompt follow up. (as posted on LendingTree.com)

 
 

Seng L. - CT

Everyone know their job functions and work with me throughout the process.

 
 

Frances A. - FL

Donna was fantastic to work with! She walked me through the ends and outs of refinancing and was always responsive to my every need. I would highly recommend Donna -she makes what can be a stressful process, as easy as possible for her clients! (as posted on LendingTree.com)

 
 

Andres D. - NY

Mortgage refinance made easy! I'm so glad I decided to refinance my mortgage with Reliance First Capital. Donna was so great. She is very knowledgeable, always had all the answers and more importantly she always cared about my current situation. She had suggestions and ideas on the option that will work best for me based on my current financial situation. The whole team is very responsive! They responded to my emails almost immediately. I am very satisfied with Reliance First Capital!!! (as posted on LendingTree.com)

 
 

Biswajit D. - NJ

A seamless and pleasurable refinance experience. From the moment Erick contacted me via lending tree and till the closing of my loan and beyond working with Erick and Tammy Kaur has been the best experience I have ever had when looking for a mortgage. Erick explained everything in detail every step of the way and never hesitated to explain multiple times if I had questions. He gave me seven different options to work with and even when my appraisal came in lower than expected he put me at ease and I still got what I was looking for. He always responded to my emails and calls pretty much immediately and even when things were in process and there was nothing to convey he would still call and check up on me and let me know that things were in progress. He got me a very competitive rate -- and I would call him more of a friend than a business associate after the loan process -- we talked about families and various other things. Working with Tammy was equally pleasurable and she was always on top of documents and other needs throughout the process and kept me informed at every point. She chased down my previous employers for verification and ensured that the processing went smoothly. I really had an awesome experience with Erick and Tammy and with hence with Reliance First Capital and would highly recommend both the company as well as these 2 wonderful people and I will always approach them for any future needs I have. (as posted on LendingTree.com)

 
 

Deborah T. - CA

Henry was a pleasure to work with and made sure he helped me every step of the way. Excellent customer service.

 
 

Lawrence M. - MI

Jacqueline was very nice and very helpful throughout the loan I would highly recommend Her for anyone who needs that kind of service.

 
 

Joseph K. - NY

Jamie provided me with excellent/exceptional service by keeping me up to date with the whole process. She even called me during her off days to make sure that the process was going as smoothly as possible and to inform me of every detail. Jamie showed great professionalism and great courtesy than anyone I have met in this field of profession. I have no suggestions as of now as Jamie went above and beyond my expectations.

 
 

Gwendolyn C. - NC

Jean was very professional, went over and above to get and help with information that was needed during this process. Lavern Johnson was very understanding with the fact I was working and trying to get the information to them in a timely matter very helpful and professional.

 
 

Maria G. - NY

He is your guy! I enjoy working with Jim. At first I was extremely nervous going through the whole process of refinancing with cash-out over phone. As time pass I got very comfortable, and I knew I can trust him. He made the process very easy. He was very DETAIL with explaining the document. I got to learn more about the real estate of how to read the document. Thanks Jim. It was a long journey but finally we close the deal. I would recommend him to anyone .He was very professional, answered every question I had, and was quick to respond to every question. Thank You Jim. Let’s see if I built my little empire as he call it. (as posted on LendingTree.com)

 
 

Mary G. - CT

Your company is the only one that was able to refinance for us. I have been on workers comp since 2011. And they will not give me anything that says that. I've been trying to do this for 6 years now. Thank you, thank you!!!!! I'm so happy. You have no idea. And my analyst is the best I have ever worked with, and believe me. I have worked with a lot of them in the last 6 years. Again I can't thank your company enough.

 
 

Micah H. - OH

I was very hesitant to even start the process of refinancing my current mortgage when I first entered information online. I didn't want the hassle of deciphering each lenders programs and offerings and how each would work. Thankfully, my very first call was with Kelly Sipp of Reliant. From the start, I felt comfortable sharing with her our thoughts and desires of what this refi would do for our family. Why was I saw comfortable? Well because before she sold me on what Reliant can do she simply asked me what I wanted. What's more is she actually listened and used the information to craft a program that fit what we needed. If that were it that would be enough to write this note. However, my situation became stranger as things would begin to happen to delay, stretch out, and frustrate me to the point of wanting to look elsewhere or even just scrap the refi altogether. Kelly was patient, encouraging, and just an overall blessing as she just kept restating "This loan is right for you..." It was like a calm voice through the storm of uncertainty. I mean we have good equity and could afford to live and we were on a plan to become debt free so I could have scrapped the plain and be ok. But what Kelly was saying made sense. We could do all of those things but what were we giving up in the interim. An opportunity to do more now while planning a more secure future. I don't know if everyone at Reliant offers the same dedication to service that Kelly does. Informative, thoughtful, dedicated to the customer's needs, while being patient through the process. If they are all I can say is "Wow!" because the company will always be on top. If not, clone Kelly (I think it's legal in like Sweden). Thank you Reliant for helping get us on track to financial freedom. God bless you Kelly for being who you were made to be...helping people gracefully.

 
 

Kelley J. - ME

We want to thank you for all you did for us. We received our check on Friday. This will be a big help to us. We were very happy with your service and will recommend you and your company to others.

 
 

Hubert R. - MD

Michael had all his information and facts right. This is the first time I had such a smooth experience refinancing my home. Michael was very professional and experienced in keeping me informed of the process and the documents needed. I was amazed, very good job. I would highly recommend Michael as an excellent and professional loan officer. I am keeping his number for future reference.

 
 

James W. - RI

In June 2017 it was imperative that I refinance my home of 26 years within the next 9 months. I began with my own bank and a credit union in my hometown, both without success. I then remembered that Lending Tree had successfully assisted in a prior refinance at least 18 years previously. I started with Lending Tree (at 2am one morning) to see who would consider the special circumstances that I now would present with this refinance. Lending Tree presented me, as promised, with 10 different companies ranked by best offer after reviewing the general information that I provided. The moment I logged off the site my phone started to ring and I was inundated with calls and emails all day, every day for 6 months. After attempting this refinance with the top 5, to no avail, over a 7 month time period, I was well educated in the entire process but exhausted from it as well. I was about ready to accept the fact the refinance wasn’t going to be possible. Then came Patrick Germovsek and Reliance First Capital. Patrick left me 2 emails n 2 phone calls within those 6 months, which I ignored at the time. I did recognize and acknowledge that he nor his company were not intrusive as the others. I kept that in mind but ignored them primarily since they were ranked below all the others on the Lending Tree list. I decided to answer Patrick’s next call, figuring I would give it one more try. I expressed to Patrick frustration and tiredness from the process. I was very firm and presented with what I specifically needed and required in order to be able to maintain my home and my independence. He was provided with general information to begin to investigate the reality of refinancing. I was adamant about not going though an appraisal, its cost and then being turned down again. Patrick stated he totally understood. He returned a phone call to me the next day. After that conversation I knew that Patrick would make the refinance work, trusting him enough to proceed with the process. Many of the special circumstances that I presented with this refinance where physical. I have significant visual impairments (Legally blind), hear out of 1 ear, hand deformities and wheelchair bound. From the very beginning Patrick stated had no problem with any of my circumstances and was willing to spend as much time with me throughout the refinance process. In fact one evening Patrick spent at least 4 hours with me on the phone and computer, going over page by page of documents. Whenever I was confronted with one of the numerous obstacles I was challenged with, he made it work, for me. In the end Patrick came through for me, more than I could ever have imagined. I now consider him as one of those VERY special people in my life I call my “Guardian Angels”. Patrick is one of those kind souls that we run into every once in a great while. Reliance First Capital as far as I am concerned, should ALWAYS be the #1 offering on the Lending Tree list. They have the heart to employ and allow people like Patrick help people like me. Thank you. (as posted on LendingTree.com)

 
 

Joseph R. - MD

Scott was the contract my wife used. She was very pleased with the process and outcome. She depended on Mr. Carlin and he helped her make informed decisions.

 
 

Zina B. - TX

Shaun Brown, A+ recommendation: Although, he coincidentally shares the same first name as my youngest and our family name too, he is no relation but I'd welcome him to our business or personal family in a heartbeat! Shaun Brown had an opportunity to close on my loan very quickly. Instead, he listened to our needs and our long term goals. He worked patiently to provide me with the best options and exceeded our highest expectations, and he looked out for my best interest when I think most people would have given up on me. Shaun trusted and really listened to me, and in exchange I provided that same courtesy to him. Because of this, we waged a successful venture, where most people would have given up. Shaun is tenacious, honest, he has the highest level of integrity, he's empathetic, and considerate with great follow up and follow through. Reliance First Capital provides an efficient service, a great website, all the things you grow to expect from a successful corporation but without the exceptional services provided by Shaun Brown it probably wouldn't have progressed past the first phone call. I will continue to work with Shaun, refer people to him, and would even love to have him on my team. I highly-highly recommend working with Shaun. (as posted on LendingTree.com)

 
 

Will W. - AL

Stephen was very professional and exceeded my expectations of providing a solution to our mortgage needs.

 
 

Laura S. - NY

The man worked OVERTIME for us.

 
 

Rodolfo S. - NY

Steve was exceptional, knowledgeable, and courteous.

 
 

Edward N. - SC

Courteous and professional service through the entire loan process.

 
 

Christopher R. - CT

Whitney was great she went above and beyond with me by putting up with my bullshit and just ask her I’m full of it she’ll know but she guided me through I give nothing but kudos and am very happy.

 
 

Charles P. - NC

Zoe did an excellent job throughout the whole loan process.

 
 

William S. - ME

Alicia went above and beyond with our entire process. We ran into a few bumps in the process and she helped us work through them and her communication was excellent.

 
 

Cynthia M. - VT

I had the pleasure of working with Alicia. She was extremely helpful, always answered my question so that I could understand what was happening. I will certainly inform anyone that is looking for help to refinance or buying Alicia’s name with the highest recommendation.

 
 

Crystal C. - OR

Big thank you to Alyssa she was so helpful and awesome! I knew from the first phone call she would be great to work with and she was! She took the time to go over our options and was so available even though we had a 3 hour time difference. She has a good energy that made her easy to work with.

 
 

William G. - AR

The reps were very friendly and enjoyable to work with. I closed with everything I wanted in the loan and everything they promised. My only complaint in it took a little long to close than I wanted it to, but in the end everything was great. I gave the fees 4/5 because they kept pulling my auto ins amount into my home ins amount. (as posted on LendingTree.com)

 
 

John H. - CT

Sorry for the tardiness of my note, but I've finally returned from the road and have a moment to clearly focus on expressing my gratitude for your commitment to my needs and your service. Certainly, I don't believe anyone involved thought the process would have lasted from the end of September to its conclusion in January, but I am most appreciative of your guidance and support to navigate all the twists and turns along the way. Most notable was your ability to help keep the momentum behind my application and to anticipate informational needs and challenges before they became a reality. Also, recognizing the complex and somewhat fragile nature of my personal and professional profile, I could only imagine the significant, behind the scenes effort you and your team applied to bring this loan through closing. While being faithful to goal of securing the loan, your professional disposition was unwaveringly positive and upbeat every step of the way. Without your dedication to champion my cause, I can't honestly believe that it would have happened otherwise. Alex, without hesitation I am pleased to recommend you and Reliance First Capital. To this end under separate cover, I will offer you a list of colleagues that could become prospects for you. Conversely, if there is anything I can do to be of service to you and your team, please don't hesitate to ask.

 
 

Donald S. - TN

Christine and Laura both were amazing.

 
 

Cathy S. - NC

I would like to take this opportunity to commend Christine Crutcher for her outstanding job she did on my loan. I have purchased several homes in my lifetime and have had a couple of 2nd mortgages and refinances as well. I have never had someone who was always available, always helpful, always understanding and so personal. This was without a doubt the best experience I have had which speaks well for Reliance First Capital and the type of people they employ. Christine should be commended for her hard work. Lynda Hoffman was very helpful as well at the end. Thank you and have a great day.

 
 

Joe M. - TX

Process not painful..quick, direct and to the point. No nonsense..all professional in doing business with Reliance First Capital...am extremely pleased and satisfied. Thanks.

 
 

Steve J. - MS

I dealt with a lady by the name of Christine Crutcher to help me with my mortgage loan application. Courteous, friendly, and professional...three words to describe my experience in dealing with Reliance First Capital and MS. Christine. There were a couple of problems along the way and they were dealt with quickly and efficiently. When I need another loan, Reliance First Capital will be my first choice. (as posted on LendingTree.com)

 
 

Wayne E. - NJ

Thank you very much Donna. It was a pleasure to work with you. Your tenacity in trying to connect with me was second to none.

 
 

Orazio G. - NY

Everything went smoothly. Donna took over the loan from Jason and made the transition very smooth and picked up right where Jason left off. As a matter of fact Donna I think actually improve the process and fast tracked me to my closing, She was extremely helpful!

 
 

Debra S. - NY

Great staff and service. Continue to be understanding and caring.

 
 

Melvin B. - NC

Everything went above my expectations. Henry was great to work with, he worked so very hard for us. Also, we called Nakia our Angel, she worked so hard at getting everything to make a timely closing These are Great people I would VERY HIGHLY RECOMMEND them to all my friends that are looking for financing or refinancing Thank you both Henry and Nakia Please feel free to use us as a testimony of a great experience if anyone is not certain about using Reliance First Capital!

 
 

Mike and Raelynn W. - NY

Jacqueline, you did it, we signed everything last night, we are so happy you stuck with us, Reliance First Capital has an outstanding employee in you. How can we ever thank you for your diligence in this process? We want you to make sure your powers to be see this email and realize what a great human being you really are and the actual care you showed our family. In today's world it seems uncommon for someone who works for a large firm to actually care and follow up with the Little people. Thank you so much.

 
 

Frank U. - NY

Excellent... with no issues at all... I've refinanced 3 times this was clearly the best and the best handler Jeff Levis was phenomenal... Great at his job... would go directly back to him if I needed this again. (as posted on LendingTree.com)

 
 

Stephen P. - AZ

Jim was my loan rep and provided quick and painless loan experience that was catered to what I was requesting!

 
 

Mark B. - NC

Overall a very good experience. I don't have anyone today but will forward any potential customer to Reliance First Capital.

 
 

Zina B. - TX

Shaun Brown was fantastic! He was patient and waited for the best loan for us even though we could have qualified for another loan immediately, it wasn't the best option and with a little patience something better was available. Shaun was patient and worked with me over the long term to do what was best to get the best loan instead of closing a loan quickly to close the deal. I can't say enough positive things about him, he really stuck with me through this process. Shaun is excellent!!!! (as posted on LendingTree.com)

 
 

Marianne D. - NY

Kathy was very professional, and took the time to explain the process to me. I don't know anyone now, but if I know of anyone, I will be sure to give them Kathy's number.

 
 

Richard L. - VA

Connor John Rehbaum was my main contact. Very professional and personable. Felt like a friend by the time the process was through and I received my funds. He was just fantastic figuring out how to obtain the "Right" loan for my needs. Binh Lai was involved in obtaining documents from me during the process for the underwriter. Very professional and walked me through what was needed each time and very responsive. These two folks got me to the finish line and I thank them very much!!!

 
 

George A. - VA

Very professional, attentive to my needs. Knowledgeable of her job. Dependable and could not be more satisfied with the outcome of the process. I personal felt if I was the only customer Mrs. Sonney had. (as posted on LendingTree.com)

 
 

Mohamed D. - NY

Rain went above and beyond with all the underwriters request, she helped me get all the info I needed and kept me informed. Carla responded to my texts and emails no matter what time I sent them, I felt comfortable asking her any questions I had and she answered them with honesty and certainty.

 
 

Robert C. - NC

Toi was an outstanding professional. She answered all my questions on stayed on top of the process even when she was under the weather. I have nothing but high praise for her expertise and professional touch.

 
 

Denise L. - PA

Mary is a keeper!

 
 

Catherine C. - NY

Amanda was always available to answer questions.

 
 

Matthew B. - PA

I had a great experience with Reliance First Capital. They were easy to work with and walked us through the process step by step. They stayed on me when that was needed to in order to keep the process moving. (as posted on LendingTree.com)

 
 

Asa H. - MI

Zoe was on the spot with everything at all times. She exceeded my expectations and at times seemed like she knew more about what she was doing than her peers that were supposed to be helping with the process.

 
 

Tequel H. - NC

Victoria was very helpful in providing me updates and guiding me through the whole process.

 
 

Michael D. - NY

Carla was our first and constant point of contact. Oversaw the entire process to ensure all was fine, timely, and efficient. She exceeded any and all expectations, she went above and beyond. Erick and Ranie organized the flow of documentation between us, Reliance First Capital and the bank. Both very quick and responsive on emails and calls Clear on all communication. Answered all our questions. All this allowed for a very smooth process.

 
 

Michael D. - NY

Carla was our first and constant point of contact. Oversaw the entire process to ensure all was fine, timely, and efficient. She exceeded any and all expectations, she went above and beyond. Erick and Ranie organized the flow of documentation between us, Reliance First Capital and the bank. Both very quick and responsive on emails and calls Clear on all communication. Answered all our questions. All this allowed for a very smooth process.

 
 

Angela J. - NC

Rick was so helpful and such a great person to have on your team.

 
 

Stephen H. - MD

For those of you who are looking to secure a new mortgage or refinance an existing property, or any other financial need, let me tell you about a breath of fresh air, Ryan Kearney, Licensed Mortgage Analyst for Reliance First Capitol. When my wife and I were first looking to refinance our property, Ryan worked with us in looking through many options. When we decided to sell and purchase another home, we called upon Ryan to assist. His knowledge of the industry was fantastic and his promptness and follow through was outstanding during the entire process. He kept us informed daily on each step right up to our closing. His friendly attitude and insight made the lending experience a real joy to the point that we consider Ryan a friend that I’d highly recommend for your financial needs. (as posted on LendingTree.com)

 
 

Therese C. - TN

The loan officer, Brett Tyson was exceptional in customer service and in working with me for a positive result after having had a very negative experience a few months before with another lender. Everything he said would happen did in the refinancing process and was done in a timely manner. I would highly recommend Brett and Reliance First Capital. Brett was so attentive to my particular situation and goals in refinancing my home. He was always available to me and went above and beyond in the area of customer service. Brett met all my expectations and more. I would highly recommend him. (as posted on LendingTree.com)

 
 

Bobbie T. - TX

Bill did an excellent job in finding a refinance package that met my needs. I feel like he went above and beyond what I have experienced from others in the past I appreciate very much all of his help.

 
 

Cynthia B. - SC

I was very comfortable with Oula from the start. She navigated me through the whole process. Please give her a raise! She was better than family. Sincerely hope to work with her again!

 
 

Jesse R. - MD

LaShonda took time to understand our financial needs. She offered us a program that met those needs. She has been very patient and worked closely with us throughout the entire process. We couldn't be more pleased.

 
 

Betty L. - MA

Rick gave us excellent customer service and I would highly recommend him. From the first phone call right up until our closing, our questions and concerns were never left unanswered. He restored our faith in the term "customer service". So if you are purchasing a new home or a refinance a mortgage, give Rick Roman a call at Reliance First Capital and know that you will get great customer service. (as posted on LendingTree.com)

 
 

Betty L. - MA

In a time when personalized customer service seems to be a thing of the past, our faith in it was restored with Reliance First Capital LLC Richard Roman our Mortgage Analyst was the best!! From our first conversation until the closing of our loan, he was there. Every phone call answered every time. I wish there were more like him! So if you are looking for your first mortgage or equity line or refinance, Rick Roman at Reliance First Capitol is the man to call for all your financing needs. He along with the staff at Reliance First Capitol made us meet our financial goals. (as posted on LendingTree.com)

 
 

A.V. T. - LA

Audrey provided the best professional care and really represented customer care to the highest quality. We felt that she was honest and sincere. I know she was representing her company but she made us trust a total stranger with in financial feature. I referred my daughter but she changed her mind to go with another company but I've told her that Audrey would definitely take good care of her, so maybe she will change her mind and give her a call later.

 
 

Shelia P. - NC

Phillip was wonderful. Extremely helpful and explained things so I could understand.

 
 

Stephan D. - IN

Steven was awesome. He made the process go very smooth.

 
 

James E. - MA

Steven and Jennifer made the whole VA loan process smooth and understandable. I really appreciate the professionalism they exhibited.

 
 

Jeff H. - NC

Tom was our point of contact during the complete process. Knowledgeable, and on the rare occasion if I didn't know, he responded quickly.

 
 

Phyllis S. - VA

Tracy excellent help and very knowledgeable Explained everything clearly.

 
 

George A. - VA

The representative I worked with, Tracy, was professional through the entire process. Worked with my personnel needs very diligent and knowledgeable about the process. Very impressed!

 
 

Armen A. - NY

Cannot improve perfection.

 
 

Beryl M. - OH

Zach was exemplary, patient, very knowledgeable, friendly, wonderful personality. Everyone we talked with was professional and precise. I don't know anyone I can refer, but if there is someone, we will most definitely tell them about Zachery.

 
 

Peggy F. - PA

Alicia was great to work with in refinancing my home. She was not pushy or annoying by calling continuously. She understood our needs and moved forward with the process. She was helpful and the whole event went off with no problems. I had a pleasant experience with Reliance First Capital. The whole process of refinancing our loan took less than 3 weeks to complete. (as posted on LendingTree.com)

 
 

Linda P. - OR

It was a pleasure working with Alyssa. She’s very knowledgeable, thorough and efficient.

 
 

Matthew S. - NC

The team at Reliance First Capital are AMAZING!!! Ashley, Binh , and the team at Reliance First Capital are amazing!!! I had an impossible home refinance and they made it happen. They worked tirelessly and never gave up. I saved over $80,000 in interest and knocked 10 years of my loan with this refinance. We handed everything over the web and the Lawyer came to my house to close. Absolutely the best experience ever! (as posted on LendingTree.com)

 
 

Tim C. - NY

My overall experience was good. My loan officer worked extremely hard to get our loan approved. The process was a little long and dragged out further than we expected but in the end we were able to refinance our home for a great rate. (as posted on LendingTree.com)

 
 

Kevin C. - NC

Breanna was awesome. She was very professional and personable, and a joy to work with. She guided me through the entire process and made it so simple. To be honest, I wish everyone had the personality and expertise as Breanna. Kudos to her!

 
 

Rene L. - PA

Brendhan is a very knowledgeable analyst and was invaluable to me during my refinancing.

 
 

Theresa Y. - PA

The Team I had was awesome. I don't know that they could have done anything different. Brian, Amy, Kristen. OUTSTANDING! They went above and beyond. I'm so thankful. They answered all of my questions no matter how many times I bothered them.

 
 

Linda S. - OH

David did all the work for us.

 
 

Edna G. - NC

I GUESS I ANSWERED THE I answered this statement without knowing it was going to be next. I can't forget the friendly conversations with Jeremy and Talon. Rosa was quite informative in Talon's absence. I have no regrets regarding the assistance given to us. THANK YOU SO MUCH!!!!!

 
 

Kevin and Mary F. - NH

Just saying thank you does not even come close to how much we appreciate all that you did for us. You stayed in constant contact with us during the entire process, answering all of our questions quickly. You are not only great at your job, but very perceptive. You figured out very quickly that Mary is the brains of this operation. We will highly recommend you and Reliance First Capital to all of our family and friends (both of them). We really do appreciate all of your hard work and dedication in making this happen for us. We never expected to have such a smooth experience when we started thinking about remortgaging, but because of the person you are and the way you handle people, it was a very pleasant surprise for us and one we never expected. We are very grateful to you and will miss talking with you every day. (as posted on LendingTree.com)

 
 

Carmen V. - MA

Kelly was always there for me and very professional, and very down to earth! I would highly recommend her to anyone and would love to work with her in the future!

 
 

Robert A. - MA

Lisa is a superb, the very finest, caring, professional. She is a fighter, never gives up!! She truly deserves the highest commendation for her knowledge, professionalism, and never give up attitude. I just can't say enough about her. Please take good care of her. I want to thank Reliance First Capital for not refusing me, and assuring me they would not give up on me, just the very best. I am currently recruiting more customers for you. They are very impressed with the professional service received and positive attitude shown by Lisa.

 
 

Johanna K. - NY

Excellent team to work with. Applying for a mortgage or refinancing is never an easy process. But Lisa M. from Reliance First Capital was amazing. She kept in constant contact with additional information that was needed and what was happening with the process. She even dealt with our frustrations with professionalism and compassion. We were able to refinance our mortgage and save over $100,000 overall. Very pleased with all of Reliance First Capital's hard work and would definitely recommend them! (as posted on LendingTree.com)

 
 

Kelley G. - AZ

Juan Marquez and Talon Jordan were attentive and response for each step of the refinance process. All of my questions were answered timely. Although at times it was confusing to have two contacts during the process, they were both responsive and timely with all information. I am happy that I chose them to complete my refinance. I would no doubt use them again and highly recommend them to others! (as posted on LendingTree.com)

 
 

Scott R. - PA

Kelly went above and beyond the entire process for me. This is the first time I ever refinanced and she made it so very easy. I would recommend her to anyone I know that would need refinancing in the future.

 
 

Jonathan L. - NY

Extremely pleased with the service I received from Reliance First Capital, specifically the mortgage specialist that helped me refinance my house, Ken Watson. Ken and his team are true professionals, they were transparent, honest and kept me in the loop on everything - most importantly closed my loan in less than a month - Great Job!!!! Closing went very smooth this Saturday. Wanted to say Thank You to you and your team. Can’t believe how quick the whole process went what was it something like 3 weeks-amazing. Appreciate you and your firms professionalism and transparency from the very beginning right through to closing. Merry Christmas to you and the family and a safe and healthy New Year.

 
 

Nancy W. - AL

Lisa, I hope things are going well with you. I will never forget your hard work in helping me to acquire the loan for my son’s house. You spent many hours working with me and for me. Things have worked out beautifully and I can’t thank you enough. I hope you and your family are blessed with a wonderful Christmas and great health.

 
 

Charlie T. - VA

Excellent Customer Service Representatives by Far. I would recommend these people to everyone I know especially a Rep. Known as Lisa Warner who was very helpful and a go getter. #1 Customer Experience I've had in a very long time. (as posted on LendingTree.com)

 
 

Jaime - AR

Easy to talk too and always return my calls or emails. Help me get out of a variable rate with low credit score and was able to get into a fixed rate. Thank you.

 
 

Crystal B. - SC

[Michael] was extremely responsive to answer questions and follow up. He kept me in the loop on every step. I had a great experience. He found out my needs and addresses each of them. I was impressed from the beginning with the care and service that was provided. They educated me on my options whether I went with them or not. At first I thought it was too good to be true and passed. I shopped some other places and ended up coming back to them. Great customer service and good experience. (as posted on LendingTree.com)

 
 

Stacy P. - TN

Miles went above and beyond during my lengthy refinance journey. I explained what I was going through with my divorce. He stood by me during the 6 months it took fighting with an ex that didn't want to cooperate at first. However with the expertise miles had with the knowledge of tenness5laws we were able to get this done. Miles answered every email and phone call in a quick fashion, if I ever need financing again, I will turn to miles first!

 
 

Hope B. - SC

Oula was awesome. She provided me with great customer service and responded to any questions I had immediately. She got my loan done in a timely manner.

 
 

Jimmy D. - KY

Regan was great!!!! He walked us thru the entire process, from start to finish.

 
 

Deborah M. - SC

Regan was a perfect fit for me taking care of all my needs and concerns as though I was family. I truly feel that I wouldn't have finished the loan process without him having my back. I don't know anyone at this time but will keep your company at the top of my list for future references.

 
 

Richard L. - NY

You Can Rely on Reliance First Capital. Fantastic service. When other companies said they couldn't help me, Reliance First Capital kept trying to make the application work. Their thorough analysis of my application and follow-up questions enabled them to find the right product for my situation. Richard was relentless in seeing that all the hurdles encountered during the process were met. I really appreciated his dedication to making everything work.

 
 

Sara N. - TN

Rick was awesome to work with. He explained things in terms I could understand and kept me informed like no one's business. Also, the notary Ellie, wow she was great! I forgot a canceled check for the wire and she offered to meet me later in the evening to accommodate my work schedule. I was a banker and mortgage office years ago, and I have never seen or heard of a loan that went as smooth as mine. Whatever you are dong, keep doing it!

 
 

Charles M. - NY

Ritu was the best she worked me thru everything even called back on her own time.

 
 

Karen S. - PA

Robert was extremely helpful, professional, courteous and kind. I will recommend him to all that I know could use some help.

 
 

Ladonna L. - OH

Roberta is an excellent representative of your company. The closing officer was very helpful.

 
 

Carlos D. - KY

Roman Osipov. He went above and way beyond his job description. There are really no words that can describe his exceptional service. If I got nervous about the loan, he would talk to me and calm me down. No matter what I asked him or how much I bothered him, which I did, he was like talking to a best friend. Roman provided answers to my questions in a way I could understand and eased my mind. Never once did he sound annoyed or try to rush me off the phone. You are lucky to have him in your employ. I can’t emphasize enough how grateful I am that I had him for my loan analyst. I will recommend your company whenever I have the opportunity. I myself will need your services in the very near future as long as I can go through Roman once again.

 
 

Douglas S. - MD

Ruth provided excellent service and response time to every part of the system. She was there for the beginning to the end of the whole task, very good job. I appreciate your business very much, thank you very much.

 
 

Gail H. - MD

I experienced great service from Michelle and Yana during the process, but the personal attention and constant attention that was given by my financial analyst Ryan Kearney was outstanding. My words can’t express my gratitude to Ryan who made it an enjoyable experience from start to finish. Every step was filled with Ryan’s experience and knowledge along with his personal awareness of our goals and needs. I would highly recommend him and his abilities to any of my friends and family seeking these financial services.

 
 

Cody B. - IN

Ryan went above and beyond making this happen quickly. Forms being sent and received hourly for signature.

 
 

Jami M. - TN

Sabra was very personable.

 
 

Vicki T. - MD

Scott was on top of everything. He constantly kept me informed. He also eased any anxiety that I had. I would refer anyone to Scott.

 
 

Matthew K. - SC

Compared to past large bank loan experiences it went very well.

 
 

James C. - VA

Steve was always able to answer my question and in a timely manner . He helped make the process go smooth.

 
 

Jennifer R. - AR

Steven provided exceptional service, was knowledgeable, patient, and extremely helpful in a process that was difficult for me.

 
 

Katja M. - FL

There are a lot of options out there, competing for our business; but when you have someone that goes above the call of duty, who takes the time to listen to your goals then finds the best plan with options that fit your needs is world class service! Steven worked around my schedule, took the time to answer all of my questions, took personal ownership of each aspect of the loan processing, then after the loan was closed, continued to provide support and stayed in contact until all of my concerns were resolved. This was my first refinance and I was worried, but Steven took the time to help me understand, made the process easy and painless. He's truly knowledgeable and easy to work with, I highly recommend anyone to work with Steven for any loan processing needs. (as posted on LendingTree.com)

 
 

Adrian M. - AZ

Teddy is truly wonderful at providing outstanding service in regards to my refinance process. My expectations were exceeded by Teddy Ferrell. From start to finish, Teddy made me feel comfortable and was extremely thorough, knowledgeable, and honest, qualities that I feel are lacking in the service industry. Thank you again Teddy for all you've helped me with during this whole process! I truly appreciate it!

 
 

Bonita B. - NJ

Tom Hart was exceptional and professional. He was in constant contact with me. Thank you Tom for your outstanding customer service. Everything was perfect. Tom was an absolute joy to work with. Very professional and very knowledgeable about you company and financial needs.

 
 

Norma S. - VA

The process was as efficient as possible.

 
 

Abdellah B. - KY

[Tracy] is so easy to work with. Very helpful person. (as posted on LendingTree.com)

 
 

Thomas P. - SC

I have found a mortgage specialist that I will use for the rest of my life in Tracy Sonney. She guided and educated me from what I thought I wanted to what was really needed. I knew throughout the entire process what the status of my mortgage was and what was next. I have and will point anyone that I hear needing help with mortgages to her in the future. Thank you Tracy. (as posted on LendingTree.com)

 
 

Jeannie F. - SC

Tracy was quick to return calls and patient in answering our questions. She listened to our needs and came up with a plan that would best fit our needs.

 
 

Cheryl H. - PA

Vincent was spectacular! He was very professional, timely, and made the whole process an enjoyable adventure! He returned all emails and calls immediately! He kept us informed of the process on an ongoing continuous basis. This experience of refinancing has been the best that we have ever experienced! Thank you so much!

 
 

Caroline W. - OH

I would like to say that Yana and Michelle were very helpful throughout the whole process.

 
 

Donald S. - MA

I would like to express my appreciation for working with Donna Titone as my primary point of contact through my recent refinancing with Reliance First Capital. Donna is a consummate professional who was of great assistance throughout the process. She possesses what I call real-time communications skills and dedication, always available, on-point and very responsive. As with most refinancing processes, there were myriad underwriting demands and information corrections and research items along the way. Despite any administrative challenges, Donna was always straight forward, knowledgeable and focused on a successful outcome. When I became frustrated with multiple underwriting requests and near ready to pull the plug, she was encouraging and assisted in keeping things on track. I would recommend her without reservation to others, and am confident she will build a strong career with your or any organization.

 
 

Julie V. - ME

Anthony Reed was attentive, knowledgeable, and very helpful through the entire process. I appreciated the one on one experience. Any questions I had were promptly answered. And he genuinely was as happy for me as I was for myself once the process was complete! He's fantastic!

 
 

Barry J. - IN

Great job we will recommend to others.

 
 

Andra L. - PA

Choosing Reliance First Capital was one of the best moves I've ever made. I was assigned to Loan Officer Brendhan Jones and I honestly could not have done it without him. When there were bumps in the road (which there always are), he was my sounding board. He got me the best offer and when rates started to go up he contacted me right away and got my rate locked in. He explained everything to me in a manner that was easy to understand and he made the whole process bearable. I will go to Reliance First Capital for all of my mortgage needs. (as posted on LendingTree.com)

 
 

Patricia G. - FL

Brett and Laverne always were available to answer my calls or my email questions with promptness and professional answers.

 
 

John A. - OH

Excellent employees and very professional.

 
 

Eric J. - MD

Ed had a difficult task in dealing with me and my situation. His guidance and patience throughout this process was second to none. Ed provided customer service at a level that is rarely seen anymore. Reliance First Capital should be extremely proud to have him as an employee. I just can't say enough good things about his handling of my refinance. Thank you Ed!!!!!

 
 

Patricia S. - SC

Ed was exceptional. He listened to our requirements, put together an excellent proposal and stayed on top of every step through closing. He has our greatest respect and gratitude.

 
 

Roxane M. - NM

Henry was awesome! He contacted me from the very beginning and let me know everything that was going to happen. He called after hours (eastern time) on my behalf.

 
 

Mary F. - NH

Jim was great to work with. He kept us informed every step of the way and addressed every question and concern I had. I would highly recommend working with him and Reliance First Capital to my family and friends. He took care of everything and made it an easy and comfortable process for me. It was a pleasure to work with him.

 
 

Rosemary L. - NJ

Jason was my rep and I cannot say enough about how helpful he was. He explained everything each stop of the way and could not have been nicer and more patient with me when I had my questions. Everything was timely and efficient. He let me know when everything was going to happen either by phone call, email or text. Really does his job so well! I can't thank him enough for all he did to make this happen for us. I will recommend him to anyone who asks me for refinance or mortgage advise. He is a keeper! I really felt it was such an easy to understand and stressless process.

 
 

Robert C. - NY

My wife and I were two self employed people looking to refinance, and with even with good credit, the "banking industry" has made getting financing for the self employed only slightly less difficult than performing transplant surgery on oneself. Jim knew all of the required ins and outs necessary to enable us to successfully refinance. He was patient, tenacious, creative, and had an extreme attention to detail. Jim is the consummate professional and I would certainly work with him again. Thanks. (as posted on LendingTree.com)

 
 

Christopher R. - NJ

I worked with John Spellman throughout the process and he was great, particularly at listening to and answering all my questions, no matter how small. Would recommend him to others.

 
 

Rebecca B. - NY

John was available from start to finish and not just educated me on financial things but he is truly a genuine person. He communicated effectively and showed interest in my needs and treated me as a person not just a client. His years of experience clearly showed in his efforts. I would certainly recommend him to anyone I know who needs financial guidance and someone they can trust.

 
 

Christine J. - CA

I am very pleased with my total experience with her. I’m not that great with words, but I am going to speak highly of her to my friends. She was so patient and personable. I felt she was a friend in deed. I’m happy! Thank You Very Much.

 
 

Charlie T. - VA

I really can't honestly say there was anything I would change. Lisa was AMAZING! If anyone asks about where go to refinance or for a mortgage it will be Reliance First Capital!

 
 

Carolyn B. - OH

Marta Tkalenko provided exceptional service. I have referred some friends to Marta.

 
 

Michele Z. - PA

Mary Connolly is very knowledgeable about her products and she kept us up to date throughout the entire loan process. I would highly recommend her! (as posted on LendingTree.com)

 
 

Jeremy B. - SC

Amanda contacted us and I am apprehensive at first but she put my mind at ease right away. The process was easy and smooth. We will definitely use them again. She is so nice and listens and answers any questions you have. (as posted on LendingTree.com)

 
 

Lynn G. - PA

Thanks for your help!

 
 

Pierluigi B. - NY

Carla was by far the best person I ever dealt with. She made a long process so smooth and easy.

 
 

Saphie K. - NJ

Job well done. I was turned down by another bank for a refinance loan, but Ceren worked hard to help secure my loan. She was in constant contact with me, and I did not get passed on from one loan officer to another. I dealt with her from start to finish, and she was willing to answer questions that I had about the refinancing process. (as posted on LendingTree.com)

 
 

Chris M. - NY

I was very happy with the entire process. Their loan officer Ceren (Alex) Yilmaz was the most professional, knowledgeable, honest and dedicated person that had the pleasure of dealing with. I would highly recommend this company and Alex for your Mortgage needs. (as posted on LendingTree.com)

 
 

Diane L. - PA

The service and communication was great every step of the way. (as posted on LendingTree.com)

 
 

Chris C. - NY

Great service. Donna was extremely helpful and responsive. I had a lot of questions and concerns and she was able to go over them with me multiple times...even though some of the questions I had were repeated, she still had the patience to explain them to me calmly and efficiently. (as posted on LendingTree.com)

 
 

Michelle C. - NC

Jason tailored a program that met my needs and will help me achieve my financial goals. He was always professional, courteous, and extremely helpful. I've never experienced a smoother loan process! I would not hesitate to use Reliance First Capital again and would definitely recommend them to anyone.

 
 

David D. - PA

Promote Jefferson Franklin Ajayi to Manager. He kept us informed during the entire process and even called us during off hours to respond to our needs. He is an asset to your company.

 
 

Richard C. - NY

Ritu was nothing less than a miracle worker.

 
 

Harry M. - MD

Ritu provided excellent service in all respects.

 
 

Eugene A. - MI

I was very reluctant in entering into communications and not very trusting of anyone I might deal with assuming it was all about their agenda not none. Robert quickly put me at ease and by the end of the process I felt like I was dealing with a trusted friend I have known for years he made every part of the process, and I had some hiccups, very comfortable and I trusted his suggestions because he was very straight forward and really had my best interest in mind and worked hard to make sure the outcome was what I was after not what he wanted to sell. Excellent Excellent Job!

 
 

Jeanette B. - TX

Teddy did an awesome job in keeping up t date on everything. I have no problem in referring your company to others whom are in the same search of a great mortgage lender. Thanks for everything.

 
 

Brad H. - LA

William and Laura both made everything extremely easy!

 
 

Karen H. - IN

York He was excellent to deal with. He was always kind, courteous and a pleasure to work with. He is the most friendly but professional I have ever had the privilege to work with. Would recommend him highly to everyone I know. Please thank York for being so gracious.

 
 

Rita and Bill S. - ME

This is the second time we have gone through Reliance First Capital. both times dealing with Erick. My wife and I can say Erick is a true professional. We have found NO ONE that does a better job. Thanks again Erick.

 
 

Christopher M. - NY

John went above and beyond to find a mortgage for Me. I will definitely recommend him to anyone looking for a mortgage.

 
 

Matthew P. - NY

John educated me throughout process and provided excellent service.

 
 

Marcia F. - PA

Kristen was amazing without he we were ready to. Go somewhere else. She helped us above and beyond. Thank you Kristen from the bottom of my heart.

 
 

Linda L. - PA

I chose to work with Kristen Venning because she seemed genuine as a person who was really wanting to help. I am so happy that I made that decision. She is heaven sent. I am out from under HELOC that's rate increased, I was making monthly payments without much progress. I have paid off my outstanding bills, have savings, a locked rate refinanced VA loan thanks to her. Always helpful, encouraging, readily available for my million questions. She earned my trust. I have already recommended her. (as posted on LendingTree.com)

 
 

William M. - CA

No Hassle, No Stress Mortgage Refinance! Every interaction with Reliance First Capital was positive and professional and moved the refinancing on my house forward very very quickly. Ms. Leslie Nicolas provided me with a clear laundry list of documents that I needed to submit and answered every question that came up regarding tax, insurance and mortgage documents. She was available to answer questions and explain wording in escrow documents from early in the morning until late in the evening during the week and on Saturdays. She walked me through how to fill out some of the forms that were new to me. I've been through seven different escrows over the last 32 years--and this was the smoothest, least stressful, and just plain easy and pleasant! I would highly recommend Reliance First Capital to anyone interested in financing or refinancing a mortgage. If you get to work with Leslie, you will be especially lucky. (as posted on LendingTree.com)

 
 

Malena and Kenneth B. - AL

Mary was exceptional and very knowledgeable of her work. She was very courteous and informative about the info that I was concerned about and if she didn't know she would get an answer from her supervisor. Thanks again for your exceptional service!!!!

 
 

Debra and Philip S. - NC

We would like to thank you both, Mike and Amy, for all your hard work, You certainly have customers for life and we will certainly refer anyone we can. Thanks and we hope you and your families have a terrific holiday season.

 
 

Vishnu C. - MD

Miles was very helpful courteous and patient.

 
 

Jo Ann S. - KY

Miles kept me informed and up to date I thank him for all of the time spent seeing this process to its conclusion.

 
 

John M. - IN

I guess I did not think it was going to happen, but it did! You guys did a great job, well done.

 
 

Robin N. - FL

Robin and I want to thank all the people that we have dealt with, it was a pleasure!!

 
 

Michael M. - NY

Shaun was AWESOME

 
 

Nancy W. - VT

Steve was very professional. He made the process as stress free as possible. Our thanks to him!

 
 

Jennifer D. - AZ

Teddy was great from day one. He explained everything to Us and was very patient with us throughout the whole process. We had numerous questions and he was always available for us anytime. This was a very smooth process. I don’t know anyone right now but I will definitely recommend you to anybody that I hear of that needs assistance!!

 
 

Gregory B. - NC

Teddy was kind, courteous, and very professional. I am not an easy person to deal with as I expect way more than people can deliver. Teddy delivered and was a pleasure to work with.

 
 

Clint T. - VA

Tracy is a very great person. Give her a raise.

 
 

Tiffani M. - NH

Jim is one of a kind! Jim was excellent to work with! I truly wish I could have met him in person. He was up-front, honest, knowledgeable, reliable and most of all...he was kind! He made refinancing our home easy and stress free. (as posted on LendingTree.com)

 
 

Lisa B. - IN

Everyone at Reliance First Capital was very helpful and knowledgeable. Process was easy and they are very flexible working around schedules. (as posted on LendingTree.com)

 
 

Kia J. - NC

Kate was amazing and I couldn't be happier.

 
 

Sarah A. - OH

First rate. From start to finish first class service and attention to detail. I knew exactly what to do, what things cost, no hidden fees. Fantastic experience. (as posted on LendingTree.com)

 
 

Jog H. - KY

I received a deluge of responses following my initial refinance inquiry with Lending Tree. The Reliance First Capital representative was persistent, but didn't over do it. She was the reason that I chose RFC. The entire process only took 3 weeks and the outcome was much better than I was expecting. We obtained a great rate, paid off the majority of our credit cards, and a sizable pay out. I really don't think we could have done any better with another company. Thanks to all. (as posted on LendingTree.com)

 
 

Jeffrey O. - NY

Can't imagine what could have been done better. Lisa led the way! and Robert was a reliable back-up.

 
 

Tina F. - VA

Strongly recommend this company Reliance First Capital was quick and easy, they answered all of my questions with knowledge of knowing their job. I would strongly recommend them to anyone. (as posted on LendingTree.com)

 
 

John C. - NC

Superior Customer Service. Everyone was professional, courteous and responsive. Very easy to work with- great customer service. (as posted on LendingTree.com)

 
 

Geoff C. - SC

Reliance First Capital was great to work with. This did not feel like a business transaction, but a friend guiding a friend through the refinance process. Michael answered every question I had and even showed me different finance options I would have never thought about. What a fantastic team to work with. I went in with a thought of trying to save monthly, but ended up moving from a 30yr to a 20yr loan with even greater long term savings. (as posted on LendingTree.com)

 
 

Eric S. - AR

Randy provided excellent customer service. Randy was probably the most professional and understanding individual I have ever dealt with. My wife and I have had financial issues in the past and Randy truly seemed to listen and care regarding our past as well as our future. Randy kept us completely updated throughout the entire process as we received emails or phone calls on a daily basis. I just can't speak highly enough regarding Randy's professionalism throughout this entire process. My wife and I feel like we made a great friend and wish you all the happiness in the world with your engagement and many many years of happy marriage!!!!

 
 

Chris W. - KY

I would like to thank Reliance First Capital and our loan officer, Regan Rutledge. We finally closed on this loan after a few bumps on the road. Regan was always a phone call and email away. He was consistently responsive to every need and question. I don't think I have ever had a company go to bat for me like they did. We even closed at 3.75%. Thanks for everything!!

 
 

Desiree M. - AL

GREAT SERVICE!!! Richard was great to work with along with all the rest of the folks over at Reliance First Capital! Thanks for a quick closing! Richard made it a quick and painless process. (as posted on LendingTree.com)

 
 

Bradley M. - PA

Roberta was very helpful and assisted us through the entire process. She always returned a text or email question promptly.

 
 

Patrick C. - KY

Roman and Bin did a great job.

 
 

Rene P. - NY

Awesome service, the best person for the job!! I never saw people who work so hard to help you with your credit to ensure they can help you lower your mortgage interest and payment. Ryan always stayed in touch with me through the bumpy times to explain exactly what the process and procedure was and what the next step is. I was impressed that someone cared enough and it blew me away. It was a wonderful experience. (as posted on LendingTree.com)

 
 

Lanell T. - NM

Shane took the time to answer all our questions. Patient, kind and always very professional.

 
 

Jermaine T. - KY

Couldn't ask for a better loan officer than Sharon. Always Cheerful and interactive. Informative and knew what key points to hit when creating the loan planner which in the long run helped with my financial situation. Sharon is my #1 Loan Officer.

 
 

Anmy L. - NY

Great customer service, smooth refinance. Shawn Deffner was with us every step of the way. Fully communicated with us clearly and we always felt that he was working on our behalf and made the experience as smooth as possible. Shawn was clear in his communication and made himself available to us whenever we needed. We felt that he was on our side and work hard to provide us with the best options to get our home refinanced. (as posted on LendingTree.com)

 
 

Amanda B. - CT

I am happy with the experience of refinancing my home through Reliance First Capital. The mortgage specialist I worked with, Steven Howell, was very thoughtful and he kept me informed at every step in the process. Steven was such a big help in refinancing my home. He was able to give me many options to consider and guided me through the entire process, keeping me informed almost daily of where things were. With his assistance, everything went through quickly and smoothly. I can't give him enough credit for the work he put into making this happen for me and my family. I highly recommend him. Thank you Steven for all you've done! (as posted on LendingTree.com)

 
 

Shelly C. - IN

My experience was wonderful they worked with me through the whole process. (as posted on LendingTree.com)

 
 

Michael Z. - NM

Teddy and Talon were very professional and provided prompt professional service. Excellent experience.

 
 

John W. - KY

I was contacted by Reliance First Capital because I was checking on Lending Tree for current rates and saw that rates as low as 2.9% for a 10 year mortgage were "available". After hours on the phone and uploading all my bank, tax and current mortgage statements for the last 3 months I was offered a loan at 4% to consolidate all my "higher" interest rate loans and get a lower monthly payment. However, I was never interested in getting a lower monthly payment and told the loan officer I was only hoping to save money in long run with a no-fee and lower interest rate loan. My current rate was 3.25% but was told I'd save money with a 4% rate. How is this possible? Well, by taking my 1.9% car loans from 3 years left in payments to 10 years and my current mortgage that had 9 years to be paid off to 10 years I'd save $400 a month. But of course I'd be paying about $30,000 more over 10 years than if I just stayed with my current loans and I was never interested in lowering my monthly payment or consolidating my car loans. I had only wanted to see if I could qualify for a lower rate with no fees. After making this argument I was now given the option to get a 3.25% loan if I paid about $15,000 in fees. But I had requested a no fee loan and only wanted to move forward with a lower rate. To make a case for this option I was told that I'd be receiving my escrow payments back and I'd not have to pay the first month on the loan so that would almost totally offset all the closing costs. Is Reliance First Capital going to pay to fund the new loan escrow? Are they going to cover the interest on the refinanced loan during the first month? Of course not. You are. So this is a phantom savings and the fact that all the fees can be rolled into the principal doesn't mean it’s free. Despite this I still almost did the re-fi because their sales staff is that good and they had put in so much time looking out for me to try and save me money in the long run and get me a lower rate like I had requested. In conclusion, I think they are a relatively honest company - I think the arguments they made are the ones you'd get from most other mortgage companies - and many people would truly benefit from having a lower monthly payment even if it meant more money down the road. Plus most people will likely have higher rates to begin with (on a re-fi) and will save ALSO in the long run as well as on a monthly basis. However, I already had a low rate and I wish the loan officer had just told me straight from the beginning that they probably wouldn't be able to save me any money by lowering my rate. Instead they told me they could save me money in the long run and would get me a no fee rate. But what they delivered was neither of those and it took over 5 hours of time on each of our parts to figure this out when I'm fairly confident it could have taken less than 5 minutes.

 
 

Kevin O. - IN

Thomas was great to work with. He responded to all my questions and made the entire process very smooth.

 
 

Thomas D. - CT

I had a great experience with Thomas Cannarozzo. He was thorough and kept me very well informed. (as posted on LendingTree.com)

 
 

Earl S. - MD

This was my first experience with lending tree and with Reliance First Capital, Travis Myers went above and beyond to find the product that fit my needs, it was a wonderful experience. Travis was very personable and was willing to go the extra mile to find a loan that would work for me, he is a 10 as far as I am concerned. (as posted on LendingTree.com)

 
 

Ahada S. - PA

Given my circumstances, the process was exceptional.

 
 

William H. - OH

Excellent support. Would highly recommend Reliance First Capital(as posted on LendingTree.com)

 
 

Joseph M. - NC

Victoria communicates very well from beginning to end. We didn't have to wonder if she would follow up or get answers for us. (as posted on LendingTree.com)

 
 

Jenna K. - TX

I want you to know that you helped us so much. After we refinanced I was able to attend Financial Peace University and Bill watched some of the videos online when he could. It was as if God was helping us to line things up and gets finances in order so that now, I definitely feel more confident to handle money matters on my own(or should I say, without Bill because God is always at my side. Thank you again for all your help.

 
 

Linda J. - PA

Alicia was exceptional in helping me through a difficult time to provide a program that could help me reduce my debt. She was friendly, funny, professional and honest with me through the whole process. I was lucky to have her. She made me feel she really cared about helping me that I wasn't just a number and I appreciated that she really seemed to care. I know it was difficult for her every time we hit a problem that she had to solve but she found a way to get it through and make the loan happen. She is an asset to your company. Thank you Alicia for all you did for me.

 
 

Angela P. - MA

Alicia was absolutely wonderful throughout the process.

 
 

Miriam G. - CT

Great experience. I would highly recommend Brian. He was very responsive, knowledgeable, and efficient. Thank You! (as posted on LendingTree.com)

 
 

Randy B. - PA

Very good people to work with. Brian Siger was always very helpful, answered all my questions, and helped thru all the paper work. He was very helpful thru the whole process. I would tell anyone else if they were going to LendingTree ask for Brian. (as posted on LendingTree.com)

 
 

Eric P. - PA

Brian was clearly professional. He explained details clearly, followed up with an email or phone call very promptly through every phase of the process. He explained details clearly and concisely. An A+ experience. Very professional from initial contact to closing. Communicated clearly every step along the way. Very pleased with the entire experience. (as posted on LendingTree.com)

 
 

Rebecca C. - VA

These people are ABSOLUTELY WONDERFUL! I cannot say enough great things about Casey Busenbark. He was amazing to work with! Our family has been working in the financial industry for 20+ years we highly recommend Reliance First Capital especially Casey! We will definitely be calling them again for any future needs! (as posted on LendingTree.com)

 
 

Kim P. - FL

Singing Ceren's praises: She made the whole process so much easier than I thought it would be and she was available anytime I needed her. I even asked her if she ever went home because I called her so many times late and she answered. I felt like she was a friend by the time we got to our closing . So professional and nice at the same time. Will recommend her to anyone... (as posted on LendingTree.com)

 
 

Clifford C. - NY

The best of the best. Dr.Yilmaz is a highly professional, extremely passionate and profoundly precise individual. Her dedication to duty is endlessly loaded with the care and guidance necessary to accomplish the customers goals. I strongly recommend Dr. Yilmaz to anyone interested in having a successful experience. (as posted on LendingTree.com)

 
 

Donald M. - OR

Diane and I were very happy working with Ceren. She was always on top of our loan process and got back to us every time that we needed to contact her. Ceren keep us well informed about our loan and that helped the process to move along very smooth. Thank you for your excellent service. (as posted on LendingTree.com)

 
 

Doug B. - NY

Ceren (Alex) was very quick to respond to my initial inquiry, was very knowledgeable of the process, knew what was best for me and was very accurate on her estimate on how long it would take from inception to closing. She was very responsive to my questions along the way and kept me with the impression that she had everything well in hand. She is very good at what she does as evidenced by a last minute “computer glitch” that threatened the closing date. She was able to fix the issue and keep the closing as planned. Overall an excellent very professional job! (as posted on LendingTree.com)

 
 

Lynnette N. - MN

Excellent customer service. Quick and easy to do the loan. (as posted on LendingTree.com)

 
 

Alice T. - NJ

To Good For Words... Reliance First Capital made the procedure pleasant and they were very professional in advising the best solution that benefits the client and goes through the various documents steps explaining each one. It was a pleasure to work with Reliance First Capital besides being professional, they were helpful beyond the limits. Chad was very professional in work, friendly with people he doesn't know and willing to assist the client to whenever possible. (as posted on LendingTree.com)

 
 

Amise W. - FL

Thank you for such courteous service.

 
 

Robert B. - IN

Daniel took extra steps to assist us in making improvements in our house prior to the appraisal. He made numerous conference calls with me to straighten out issues with other institutions. I am sorry none of my acquaintances are looking for any mortgage programs at this time. I will tell them of Daniel when I find a person with such a need.

 
 

Corey P. - NH

We were refinancing an existing variable rate mortgage to a fixed rate. We worked with Dave Jenkins. He was in contact every couple days keeping us in the loop, answering any questions we had, etc...From start to finish it was a little over a month before we closed. Everything was handled online which made it super easy...and they even sent someone to our house to do the closing. Great experience, I have already shared your info with a few people. (as posted on LendingTree.com)

 
 

Christopher C. - NY

Donna Throne provided excellent support and was really really really nice during this process.

 
 

Paula R. - CT

As someone who had always depended on a spouse to help me negotiate a mortgage, Donna was amazing in guiding me through all the intricacies of funding a new mortgage solo. Any time we came across a roadblock, Donna always had a phone number and a strategy that was helpful in dealing with the obstacle. I also really appreciated the constant communication and easy access to answering questions. I would definitely recommend Donna as a professional who is not only hard-working, but also shows compassion and caring for her clients. As my experience was working with only one representative for Reliance First Capital, I can only judge my experience with that person. I had a really good experience as she was an amazingly hard-working and communicative individual. (as posted on LendingTree.com)

 
 

Hank N. - NC

They refinanced my house 2 times everything went well on both occasions. No problems.. (as posted on Yelp.com)

 
 

Paulina and Jaime N. - NY

I was working with another mortgage company to refinance my house and my friend suggested I get a second opinion from Reliance First Capital. Once I spoke to Erick Cifuentes a mortgage analyst with Reliance First Capital I knew right away that I wanted to work with him. The way Erick explained things to me, took my hand and guided me through this whole process it felt more like a friend, a family member or even my parents helping me refinance my house. Erick from Reliance First Capital got me a better rate, more competitive and affordable closing costs. Most of the documents that needed to be signed were done electronically making the process easier, and when it was time to close, they came to my house. I would highly recommend them to anyone, as a matter of fact, I will be a preacher for Reliance First Capital from now on. I don't randomly give away my trust to anyone, you have to earn it. Purchasing or refinancing a home is a big commitment, you have to work with someone trustworthy as it feels that you are signing away your life. Erick earned my trust I can trust him with my life. Anyone who is looking into a mortgage or refinancing, or looking to add new member to Thanksgiving dinner, please speak to Erick at Reliance First Capital. Best customer service and rates of any company I've ever worked with. My experience with Reliance First Capital was better than eating my favorite meal at my favorite restaurant, better than a vacation in the Caribbean, in other words, it was excellent!! I was working with another mortgage company to refinance my house and my friend suggested I get a second opinion from Reliance First Capital. Once I spoke to Erick Cifuentes a mortgage analyst with Reliance First Capital I knew right away that I wanted to work with him. The way Erick explained things to me, took my hand and guided me through this whole process it felt more like a friend, a family member or even my parents helping me refinance my house. Erick from Reliance First Capital got me a better rate, more competitive and affordable closing costs. Most of the documents that needed to be signed were done electronically making the process easier, and when it was time to close, they came to my house. I would highly recommend them to anyone, as a matter of fact, I will be a preacher for Reliance First Capital from now on. I don't randomly give away my trust to anyone, you have to earn it. Purchasing or refinancing a home is a big commitment, you have to work with someone trustworthy as it feels that you are signing away your life. Erick earned my trust I can trust him with my life. Anyone who is looking into a mortgage or refinancing, or looking to add new member to Thanksgiving dinner, please speak to Erick at Reliance First Capital. There are no words to express how grateful we are for your assistance during the home buying process. We really appreciate your flexibility, diligence, patience, and advice. You made our dream come true. Thank you for helping us buy our first home. (as posted on LendingTree.com)

 
 

David M. - OH

Jeffery did a great job. I emailed Reliance First Capital at appx. 7:30 a.m. one morning - Jeff called me back in about 15 minutes - That's the kind of person I want to do business with.

 
 

Craig H. - LA

I have to say that the personnel with Reliance First Capital were very warm and friendly, and they worked very hard to ensure I understood everything involved with my loan. I was able to contact my loan officer at any reasonable hour to ask any questions I might have. Jeremy was very active in ensuring I understood everything regarding my refinance. He worked very hard to ensure I was happy with my loan, and took the time to ask what I wanted through the entire process. I recommend Jeremy to anyone wishing to refinance. (as posted on LendingTree.com)

 
 

John S. - CT

Honest, trustworthy and compassionate. These words are not always used when describing anyone in the mortgage industry. From our initial conversation, to the day my loan was funded, Jim listened and understood my complicated financial situation and delivered a mortgage to not only satisfy my requirements but also put me in a stronger financial position. Amazingly, he did it all in about 45 days. I highly recommend him as a trusted financial adviser and mortgage loan officer. With Jim Heisser as my loan officer, he made 1st Reliant Capital look extremely good. A complicated mortgage was made simple and easy with absolutely no problems or delays. (as posted on LendingTree.com)

 
 

Melany L. - KY

John was great. He was excellent to work with always explained everything in easy term where I could understand the process and never sugar coated Anything. He was always prompt and courteous in answering my questions. Would recommend Reliance First Capital to anyone who was needing to either buy or refi. Great people.

 
 

Michael A. - MD

Kim frequently kept in touch via email, phone, or calling on weekends.

 
 

Jon H. - KY

LaShonda and Michael both managed the load process without any issues. They responded and answered our questions so we felt comfortable moving forward.

 
 

Justin C. - LA

Lisa seem to really care about my loan. It was as if it was her loan also.

 
 

Vicky D. - MD

Michael helped me with my loan.

 
 

Robert L. - NH

Mike worked hard to help us through the signing process with my Wife's physical handicap. Although I don't know anyone who is looking to buy or refinance at this time, I have added Mike to our address book for future referrals.

 
 

Eric S. - AR

Randy provided excellent customer service. Randy was probably the most professional and understanding individual I have ever dealt with. My wife and I have had financial issues in the past and Randy truly seemed to listen and care regarding our past as well as our future. Randy kept us completely updated throughout the entire process as we received emails or phone calls on a daily basis. I just can't speak highly enough regarding Randy's professionalism throughout this entire process. My wife and I feel like we made a great friend and wish you all the happiness in the world with your engagement and many many years of happy marriage!!!!

 
 

Rebecca C. - VA

Casey was absolutely amazing! He constantly went above and beyond to help us. While he was out of the office due to an injury he stayed in constant touch even giving us his personal cell phone number to call/text him as we needed. Our only negative experience was the appraisal. Casey was WONDERFUL! My husband is a vice president and banking manager, anyone he cannot help he is referring to Casey.

 
 

Bernard M. - LA

Ryan was great.

 
 

Saundra N. - NC

Shelley is a GREAT Rep who handled my Refi from the beginning to the end, she was in constant contact with me via phone, text and email. She was WONDERFUL, very Professional, Kind and Courteous.

 
 

Katja M. - FL

Steven really went above and beyond. My schedule is very hectic, I have very little free time, and he always made himself available and worked around my schedule. He was very patient in answering all of my questions, was calm during frustrating times, and professional the entire time.

 
 

Amanda B. - CT

Steve was extremely helpful. He stayed in contact almost daily to keep me informed of where we were in the process and was a joy to work with. I would recommend him to anyone I know seeking to refinance.

 
 

Eneida M. - NC

Clone Toi. She is a beautiful person, very professional, and provides excellent service. My Thanks to Toi.

 
 

Earl S. - MD

Travis is a true professional and explained everything in a way that was easy to understand. He was exceptional and professional in all phases of my loan process.

 
 

William H. - OH

Vic did an outstanding job. I would highly recommend him and his team. They went above and beyond to secure my loan. Thank you very much.

 
 

Michael J. - NC

Victoria was outstanding! She provided excellent information, her attitude was wonderful, she needs to be promoted! My loan was complicated and kept changing but I was dealt with courteously and professionally. I would use and recommend Reliance First Capital again and again!

 
 

Stacy F. - TX

Bill was a great person to work with. His follow up was impeccable. That is a huge deal in my business and I was impressed with his and how friendly and accommodating he was as well.

 
 

Jeffrey P. - MI

Bill was wonderful and walked me through the process step by step.

 
 

Voncelia D. - FL

Jefferson provided exceptional service. He made my experience a very good one. I would recommend him to any in need of refinancing their home. Jefferson went above and beyond to assist me. I fill that he would extend that type of service to anyone.

 
 

Eric N. - CT

Jim was great. He should just keep doing what he does.

 
 

Joslyn C. - AZ

Jim is one of the BEST!! My husband and I were looking to refinance our home to take out some equity to fund a few home improvement projects. I filled out the form on Lending Tree and within hours we had several different lenders reaching out to assist. We had spoken with several different lenders before we spoke with Jim, but as soon as we talked with him, we knew he was our guy. He was so honest and upfront about everything; it was refreshing. He wasn't making promises that he couldn't keep, he was honest with us about our specific situation, and he took the time to discuss exactly what we wanted to ensure he was able to help us move forward with the process. He was very accommodating to our work and life schedules. He kept in contact with us frequently; calling to check in several times throughout the week to keep us abreast of where we were in the process, any steps that we needed to take, or just to say HI. He was very personable, easy to talk to, and fun to work with. When we ran in to a bit of a snag, Jim and his team went to bat for us, ultimately working out the snafu so we could close on our account. We are SO happy with Jim and all he did to help make this process as smooth and quick as possible. I highly recommend him for all of your home loan needs. (as posted on LendingTree.com)

 
 

Tommy W. - OH

Everything was Awesome. Kelly answered all my questions in a very professional manner. Barnette was also a very professional person.

 
 

Jessica D. - NY

This was a wonderful and pleasant experience! I will be contacting you and your team for all of my home purchasing or financing needs in the future!

 
 

David H. - NY

When you are great there is no need for improvement.

 
 

Alan M. - AR

Miles kept us informed and really made it a pleasant experience. I feel like I was working with one of my friends in this process I hope he keeps in touch.

 
 

Tommy W. - AR

Miles was very informative and professional.

 
 

Herbert G. - OH

Keep up the good work!

 
 

Sharon W. - MD

Nicholas always had time for me and explained everything in detail. As far as I can see NO improvements are necessary.

 
 

John L. - NY

Nicholas was patient, understanding, informative, and worked very hard to get this loan closed. I cannot thank him enough for his wonderful service during this entire process. I would recommend him in a heartbeat. Reliance First Capital has performed in a very professional manner throughout the process of applying , processing, and closing this mortgage loan. I do not know of anyone needing the services at the present time, but would highly recommend Reliance First Capital should the need arise.

 
 

Verdia O. - AL

Oula and Lauren assisted in completing my application, they were excellent, it was a joy to work with agents such as those two. I am very satisfied with their assisting me from the opening and closing of my application.

 
 

Sandra R. - MD

Very knowledgeable, friendly and responsive. (as posted on LendingTree.com)

 
 

Larry M. - VA

Reagan did a great job, I would do business with him again very professional.

 
 

Barbara P. - SC

Ruth was very helpful throughout my process, she really made me feel comfortable. I would recommend her to others, it was a pleasure working with her.

 
 

Kevin C. - IL

Ryan Michaels did an excellent job.

 
 

Maureen B. - PA

Scott provided exceptional service. He went above and beyond. He showed the utmost patience every step of the way. He was very thorough in explaining all the steps and options involved in refinancing, he provided me with the best information and options to meet my needs. He was always available to answer all my questions and went out of his way to keep me informed. I feel the service he provided to me was the true meaning of exceptional. While going through this process the representative I Scott was outstanding and made me feel like he was looking out for my best interest and needs. I truly felt like he cared. I do not know anyone at this moment, but will be sure to recommend Scott in the future.

 
 

Barbara E. - AR

Reliance First Capital's current loan process fit and resolved my financial situation perfectly. Since I was able to provide the necessary forms and documents electronically, all of the paperwork was completed effortlessly. The "docmagic" software (if that is the right name for it) is easy to follow. I also had an error on my credit report, but Sean Barnhart was able to use services available through your company to clear that up. I see nothing that needs improvement. Sean Barnhart is an outstanding loan officer. He literally went over detail after detail to help me think through significant issues that I had not even considered: whether to apply for a 15- or 30-year loan; the cumulative credit card interests I have been paying; the possibility of getting a "cash-out" amount to make handicap-assistive remodeling. In the past few months, I have talked with a local bank and an online loan company about refinancing. Each of those persons was very nice, but neither looked at what I need with the specific detail and information that Sean did. I am indebted to him. I do also want to mention Laura, who helped me with the final phase of paperwork while Sean Barnhart was on vacation. She was quite personable, professional, and immediately available for the few questions I had. Sean Barnhart is exceptional, not only as a loan officer but also as a financial advisor. I am 77 years old and have never been a whiz at finance. Sean went over detail after detail about my income, my long-term indebtedness, and my immediate cash needs. . Before I found Sean, I had been working with two other very nice persons at other loan companies, but neither dealt with the specifics of my situation as Sean did, nor did either explain what alternatives I had. I am indebted to his expertise and care.

 
 

Joe W. - TX

Teddy provided us with "exceptional service", he was very helpful from start to finish. He wanted to know what goals we were trying to achieve with the refinance. He made sure both my wife and I were on the same page and then laid out a plan to make it happen. He was very proactive, he provided us with credit counseling that allowed me to resolve some negative items that allowed us to qualify for a lower interest rate which will save us money over the term of the loan. Anytime I felt like we were coming to a bump in the road, he had an answer. One example of that, was the appraisal of our home. Our appraisal came in lower than expected, it had me worried that the loan would be rejected, Teddy calmed my nerves by explaining how we needed to address the issue and everything he said was accurate, we adjusted the cash out and we were still able do the loan to my wife's and my satisfaction. He made sure any transition with other Reliance First Capital Employees such as Talon Jordan went smooth (whom by the way did a great job as well). He followed up on a regular basis and made sure we were satisfied at every turn. I don't know of anyone at this time, but plan on recommending Teddy to anyone I hear of looking for any type of home loan, refinance or home equity.

 
 

Deborah P. - NC

Thomas made the process easy and very helpful.

 
 

Linda I. - PA

Tom said he'd get back to me, within an hour you had a deal, (proposal) I was impressed.

 
 

Jasmine G. - NC

Toi is INCREDIBLE! I am a first time home buyer and she fully explained everything to me throughout the process. It was simple and stress free. I appreciate everything she's done for me!

 
 

Bob H. - SC

[Travis was] great. Quick, responsive, and professional is how I would describe Reliance First Capital(as posted on LendingTree.com)

 
 

Faylese C. - PA

Vic is an outstanding Mortgage Analyst. Keep up the Good Work...Vic was outstanding on keeping me up dated with my loam. He took the time to make sure I understood everything that was going to take place as well as making sure I understood.

 
 

Kimberly D. - NC

Victoria gave us many loan options and was willing to assist and answer any questions at anytime. She kept us informed throughout the whole process.

 
 

Ricky F. - TN

No Suggestions, everything was perfect!!!

 
 

Gerald H. - NC

Everything was great Thank You. Michael really helped a lot. Thanks to all who helped it means a lot to us.

 
 

Robert F. - PA

There were no issues at all. Keep up the great work.

 
 

Luandrea L. - TX

The team at Reliance First Capital were outstanding. Oula Horne, was my saving grace. She went above and beyond to assist me and my husband. She was encouraging, positive and patient. The entire team was always available to us. They are very professional and straight to the point. There are no gray areas to worry about. My husband and I always felt that they had our best interest at heart. We can only praise them for helping us to become debt free. No more worry about bills. I will and already have recommended Reliance First Capital to anyone who will listen. Thanks TEAM RELIANCE!!!!!!!!!!!!!!!!! for all that you do.

 
 

Patricia G. - CT

I was happy with my loan officer at Reliance First Capital. Very efficient and helpful. Patrick kept me informed through the process, always called when he said he would and kept my spirits up even when we ran into some road blocks. He went over and beyond helping us obtain this refinance. I would recommend Patrick to anyone who asked. (as posted on LendingTree.com)

 
 

Pamela L. - OH

Prompt and reliable. The process was smooth and the team was very helpful in guiding you. Austin was great, patient and respectful! (as posted on LendingTree.com)

 
 

Holbert H. - OH

Awesome guy to work with. I would recommend him to everyone. (as posted on LendingTree.com)

 
 

Cathy R. - NC

Roman went above and beyond to get this loan financed. Best refinance experience I have ever had.

 
 

Dana R. - NY

Wow, just wow! My wife and I did a refinance down to a 10 year mortgage this month. We had some outstanding credit cards that we wanted to pay off as well as doing some remodeling on our home. We were contacted by several lenders who told us that they would not be able to help us with our specific needs. Then we got the call from Roman, initially I was skeptical because we had already been told by 4 or 5 other lenders that they would not be able to help us. Roman insisted that he could and asked if he could look into our specific situation. Roman got back in touch with us a couple days later and informed us that he was more than confident that he could assist us with what we wanted to do. He patiently walked us through each step in the process and got us from the beginning of the Refinance right through to the closing, just as he said he would!!! We closed on our Refinance in the first week of August and couldn't be more happy with the results!! Roman Osipov with Reliance First Capital provided top line service and continues to be the consummate professional. I would Highly recommend Roman Osipov for any of your Mortgage needs! (as posted on LendingTree.com)

 
 

Anthony B. - MD

Roseann and Tammy were a real Blessing to me. Roseann was very easy to talk to, she's funny at times, and very articulate about everything. I really enjoyed working through this process with her. Tammy was very polite and attentive to all of my questions and concerns. Both of these ladies are champions for your company!! I never was in doubt about any information in reference to meeting my expectation with refinancing my mortgage, and paying off my credit card debts. This company, and the workers have been a real Blessing to me and my family during this time of need!! I will definitely be looking out for people to refer in within my travels for sure!!

 
 

Shelly F. - MD

Roseann was awesome.

 
 

Carmelo F. - NC

I am amazed at the dedication and relentless hard work demonstrated by Ruth Adams and her team. I have been trying for several years to refinance my mortgage and pay down some debt. My payment history has been exceptional for the last 6 years 11 months; however, my debt to income ratio was extremely high +87%. Every lender I approached simply said to come back and reapply when I pay off some debt. Ruth and her team went to work and were able to do the hard work to necessary to pay down my debt reducing my debt to income ratio from +87% to 48% and freeing up over $2000.00 per month. This loan is a life changer and I will be forever grateful to Ruth and her team. (as posted on LendingTree.com)

 
 

Michael R. - PA

After my issues with [another lender], I didn't trust the mortgage world at all. Ryan answered all my questions in a way that I understood and I reluctantly put a lot of trust in him. Happy to say, he delivered. I will never deal with a big name company again. Ryan and Reliance First Capital had the exact personal touch I was looking for.

 
 

Linda E. - IN

I feel like Shaun went above and beyond my expectations from day one. Truly appreciate all his time and courteous disposition. I will definitely keep you in mind as I hear of anyone needing financing. Once again thank you.

 
 

Jerome R. - TX

You were all very professional, and I was very pleased with the overall service.

 
 

Theodore A. - NC

Steven was fantastic from the start. Was very helpful with the entire process and took time and effort to answer all my questions and explain the process. His customer service was truly exceptional. John was my initial contact and took time and answered questions, excellent customer service as well. He connected me with Steven. Had a great experience with both.

 
 

Christopher T. - NC

Reliance First Capital in General and Steve Revalee in Particular were fast, knowledgeable and responsive in servicing my Loan needs, I would recommend them to anyone and have! (as posted on LendingTree.com)

 
 

Dave J. - SC

Steve was absolutely fantastic from day one, giving me a ton of options to better my finances using the value of my home. He remained present in the process from the first until the day it closed. I have never had a better experience in any financial transaction. Reliance First Capital is fortunate to have he and Binh as representatives of the company. (as posted on LendingTree.com)

 
 

Ted A. - NC

Steve was fantastic form the start. Very patient with my questions and his help was invaluable. Made the process as painless as possible and steered me through any bumps. Went above and beyond like answering and returning calls and emails after hours and on weekends. Super easy to work with and takes the time to explain finance- and mortgage- speak. I would recommend him and Reliance First Capital to anyone needing their services. (as posted on LendingTree.com)

 
 

Gregory B. - SC

My review here is more based on the representative (Steven) from Reliance First Capital. Everything that he disclosed to us was as promised and on time. The information was communicated in a timely manner and our representative was always professional and courteous. Our situation allowed us to close in less than a month from the first contact that we had with Reliance First Capital. We were very pleased with our experience. We were extremely happy with the excellent service provided by Steven during our loan process. It was very refreshing to deal with someone that followed through and kept us abreast of all the things that were happening. In today's market, it is rare to have someone as helpful, courteous and professional as Steven. This was by far the best experience we have had in doing a mortgage process. I highly recommend Steven as he is not a "pushy" sales person. He told us upfront that he might not be able to save us money and if he couldn't, that he would not push us to get a loan. He also helped us close in less than a month from our first contact with him. That was incredible. (as posted on LendingTree.com)

 
 

Cheryl P. - NC

After going on line seeking re-financing, I had soooo many voicemail messages. His was clear distinct and didn't sound pushy, like the others. After looking up Reliance First Capital, I decided to call Mr. McManus. From the first phone call, he was very professional and kind hearted to me. This whole process I never expected to do by myself, but being widowed in November 2016 I didn't have a choice and he made it understandable every step of the way. The process was a good one for me and Mr. McManus made it bearable. Due to the death of my husband in 11/2016, I needed to refinance my home. Once I went on-line, omg, the calls started coming in. One behind the other, 12 voicemail messages. As I listened to each of them, one kind voice stood out from all the others. It gave me a calmness. He stated he was with Reliance First Capital. Never heard of them, but I hadn't heard from others either, so I took a chance. The gentleman, Mr. McManus, explained everything thoroughly from the very beginning. Mr. McManus worked on my schedule as far as electronic signing documents and explaining things that even I could understand. I appreciated his patience since as a new widow, this was an overwhelming duty I never expected to do by myself. I would highly recommend Reliance First Capital and Mr. McManus (as posted on LendingTree.com)

 
 

Scott D. - KY

Steven was very courteous.

 
 

Michael T. - TN

I have never met such a genuine and hard working customer care specialist (your job title does not properly explain her efforts) as Susanne. In the beginning she said "I will work as hard for you as a good faith comparison for other loans you are considering as my own client and if you feel your other options are better than great but you will know for sure." "But I feel no one will work harder for your best interest than me." How could I not give her a chance. She even called me on her vacation to ensure my paper work processing was ok and ensure all my questions were answered. So obviously I went with your comply because of her. If she was providing the service I would pay more to get her level of care. Do not know what you're paying her but it is not enough. You should let her train others in what she does because it is far superior to your competitors work and customer first approach. She over delivered at every turn. Anyone that ask me about a loan I will send to her. Thank you employing such an angel. I cannot explain how great she is and how easily she helps the customer. Even with a bump in the road I was not concerned at all because she was handling it and I knew she would take care of any issue. I would seriously recommend you follow her style and approach from first phone call to the end of the loan. Because I bet your company could learn the true art of customer service from her. Last comment may can frame this u and give you an idea of how much a gem you have in her. I hate surveys but I would not miss the opportunity to tell you how great Susanne is. Susanne did an outstanding job to the point I pulled my loan applications from others and will refer business to her.

 
 

Christopher K. - TX

Teddy was AWESOME! He understood exactly what I wanted and was able to walk me through options and the process. Even when there was nothing to report regarding the status of my loan, Teddy still communicated with me about the process. He was the reason for my great experience with Reliance First Capital(as posted on LendingTree.com)

 
 

John T. - TX

Great experience and excellent communication by the lender keeping us up to date with the status of our loan. (as posted on LendingTree.com)

 
 

Curtis D. - TN

My agent -Teddy Ferrell, was most helpful, went through outings and explained the "why" of eligibility for the various loan programs to help me make an educated decision on what was best for my need, in my individual situation. Thank you. Later the closing officer -Talon Jordan, was also very helpful. I would utilize Reliance First Capital again. (as posted on LendingTree.com)

 
 

Nelma C. - NC

Thomas was my contact person and he did an excellent job. We will definitely recommend you to anyone who is looking to refinance.

 
 

Thomas G. - IL

We are thankful! We are thankful we were given a second chance and we know many people are not. We had no mortgage but had more bill than money at the end of the month. We thank Toi Meade for helping us when no one else would take the time to. (as posted on LendingTree.com)

 
 

Sandra M. - NC

Tracey Sonney was EXCELLENT. Everything went like clockwork. She went above and beyond.

 
 

Jeffrey H. - TN

Tracy was extremely responsive. There was never a time where she did not return my call in a timely manner. She kept me well informed through the entire process and educated me on areas I lacked sufficient knowledge. Tracy was a pleasure to work with. (as posted on LendingTree.com)

 
 

Donald H. - NM

Travis is very professional yet very approachable. We enjoyed doing business with him and his sense of humor helped us over any bumps in the road. We would definitely recommend Travis to our friends and relatives for any home loan needs. (as posted on LendingTree.com)

 
 

John T. - MS

Professional, Patient, Honest and Kind. (as posted on LendingTree.com)

 
 

Timothy W. - PA

Vic was very hands on throughout the entire process. He explained everything very clearly and worked around my hectic schedule.

 
 

Karen F. - OH

Vince patiently answered all my questions.

 
 

Katherine K. - TX

William was a joy to work with. He was professional, courteous, genuinely interested in helping us achieve our unique goals, and kept us informed throughout the entire process. We started the process via LendingTree. We immediately started getting calls from various lenders, including a dozen or more from [another lender]. Bill's voice and approach, even over voice mail, was immediately apparent. Ultimately, he was the only voice mail we responded to. During our initial call, he was again very professional and helpful. He seemed genuinely interested in helping us, not just closing a loan. His attention to detail and overall approach was very much appreciated.

 
 

Patsy N. - TN

Richard did a remarkable job in guarding us comprehensively in doing this loan. All this loan stuff is mind boggling and my wife and I needed a strong, talented person to get us through all the essentials. Rick was always remarkably available even when he set off on vacation; advising what would need to be done and who would call in his absence. We did not shop this loan. The first time I spoke with Rick his assuredness and passion secured our arrangement. We are grateful that he did.

 
 

Peggy and James P. - NY

Ritu, I would like to take this opportunity to thank you. As our loan representative, you worked with us to raise our financial score. We were uninformed and unprepared for the road ahead of us. You are honest, kind and caring. We have never met in person but I feel a connection to you. Our phone calls were always returned, it is so easy to contact you giving us both cell numbers and bank contact information. Whenever I am in a conversation regarding refinance and other options To financial stability I give them your contact information and will gladly give everyone Reliance First Capital's info as well. You helped us to understand not only the steps thru the process but in my mind explanations. We are impressed with your professionalism, knowledge and sense of humor. During the process we found opportunity to laugh you just don't find. These qualities in the business world.. We found Reliance First Capital and you in the lending tree site. Again Ritu thank you for taking this path with us. With gratitude, Jim and Peggy P.

 
 

Alice C. - NY

Ritu took good care of my application. Good step by step information was provided, questions were answered in a timely fashion. I am very satisfied with her service. I shall refer my friends and family to her.

 
 

Chris F. - NY

Robert is wonderful, so very kind and he went above and beyond our expectations! Everything was wonderful!

 
 

Pamela L. - OH

Robert provided exceptional customer service, he takes the extra steps to ensure the process is fully understood, eased any concerns, very personable and a great asset to your firm. Thank you.

 
 

Dana R. - NY

Roman was incredible throughout the entire process. He was courteous and more than willing to make the adjustment to work with me and my night time schedule. Roman walked my wife and I through each step in the refinancing process and was always there to answer any questions we had.

 
 

Jody C. - MI

Ryan was the best loan person I have ever worked with. He was able to offer me different options that met my needs, that other loan officers were unable to offer prior to talking to Reliance First Capital.

 
 

Heather E. - NC

Shelley was great! She was very personable, returned phone calls and emails promptly and was a joy to work with!

 
 

Gregory B. - SC

Steven Bruefach was extremely helpful, courteous and professional throughout our loan process. In today's market, it is rare to have anyone that follows through the entire process and maintains a high level of customer service. Steven was great at communicating with us both by phone and email so that we knew exactly where we were in the process. Very pleased with the entire process and I will gladly refer anyone that I know that is looking to get a home loan.

 
 

Linda C. - NC

I had a great experience.

 
 

Thomas G. - IL

Toi helped us when no one else did. We had no mortgage on our home but we had more bills than money each month. Because of Toi we are saving more than 1500.00 each month. I still cannot believe all that she did for my family.

 
 

Frank T. - TN

You are a credit to your job.

 
 

John T. - MS

Travis was professional through the entire process.

 
 

George B. - NH

Victor walked me through the process up to underwriting, responded to all call and concerns we had and responded to all paperwork submitted, also made sure I submitted complete documents so underwriting had what they needed.

 
 

Michael F. - NC

Victoria is Very Dedicated To Her Work And Her clients needs. I would recommend her For refinancing.

 
 

Daniel T. - CA

Vincent explained every question in detail when asked, plus went over the explanation when we could not grasp the full concept of the process. He was very good and very patient.

 
 

Willie T. - MS

Wade was great he answer the calls and all the question that I ask.

 
 

Dee Dee O. - TX

Walyn was great through the whole process and didn't get frustrated with my millions of questions! Talon did a great job helping us get the documents together to finish up the loan! We are very grateful to have the loan closed and for saving years on our mortgage! The process was pretty quick and very simply from beginning to end! Thank you so much!

 
 

Daphne C. - LA

William, Talon, and Rose are amazing. This team never gave up, when I did. I've never had a more meaningful experience. They are clearly driven and love what they do, and that is helping families in need. I will recommend only Reliance First Capital to my family and friends. There are just no words to describe these incredible devoted individuals.

 
 

Robert C. - NJ

Yana from the very start was clear and concise, very positive, very experienced, and had a great guidance for us in a time of uncertainty. You're not follow through on everything she said she would in a timely manner and brought us all the way to our closing Jennifer Barnett was the processor she was able to command the processing system and get each document as needed and move the loan forward she was very helpful very experienced very kind.

 
 

Abdulnour T. - OH

Yana is the best, most professional, and honest mortgage analyst from beginning to the end. I give her my best regards, and I strongly and do not hesitate to recommend everybody to her to get the work perfectly done on time. I give my best wishes to her now and for days to come.

 
 

David P. - TN

Sean and Linda were extremely helpful and courteous in helping with my many questions and inquiries.

 
 

Todd H. - MN

Joseph was friendly and very informative.

 
 

Mary C. - NY

Kimberly provided exceptional service. Within 10 minutes of using the Lending Tree.com website, Kimberly called me. That was a Saturday morning. That Monday, I received over 10 calls from potential lenders, but they were too late. I already had Kimberly on the job and saw no need to deal with anyone else. She found every way possible to close my loan and I am really grateful. She is truly committed to helping her customers achieve their goals. Benjamin was a pleasure to interact with. He had the nasty task of document gathering and did it with a smile. He was efficient and wasted no time in trying to finish the process.

 
 

Carmela C. - NY

I am completely satisfied. Jacqueline took care of my file from beginning to end. She also found a mistake in my divorce decree that I was not aware of. I would absolutely refer Reliance First Capital and Jacqueline to anyone looking for a mortgage.

 
 

Peter T. - AL

I found Reliance First Capital to be responsive and customer oriented. I liked the rate and the customer service. (as posted on LendingTree.com)

 
 

Donald V. - TX

We didn't have great credit, others have not wanted to work with us, Brett developed a plan to help us now and said he will come back to us in six to twelve months to develop a new plan that will help us more. Realize these types are tougher, but is a market, Thanks. Your people really tried to understand us and find something that made sense for us and they DID.

 
 

Donald V. - TX

My wife and I have not managed our debt well over the last several years and needed to get cash out of our home equity to pay off bills and get ourselves back to a more stable situation and more positive financial future. However, given our debt and credit scores we had trouble finding anyone to listen to us, much less work with us. We used Lendingtree's services to connect with Reliance First Capital and specifically our counselor, Brett Tyson. He listened to us and what we wanted to do, pulled our records and said our situation did not make cash out refinancing very easy, but he would try. Within two weeks he came back with a plan to refinance at a higher rate, but to get enough money to pay off most of our debt, still leave us equity in the home and save us considerable money on our monthly budget. Reliance First Capital would pay the debtors directly, provide us with some cash for our savings and while our house payment went up some, our monthly expenses dropped dramatically. With that occurring and our managing our expenses we are on track to greatly improve our credit score. With an improved credit score, we can refinance in the future at a lower rate and Brett has agreed to stay on track with us and come back in the near future to start that process. The honesty, candor and personal attention that we were shown was what made this process so positive. No question was too small or dumb or confusing for them, they talked to us like a friend would. They returned ALL our calls and answered ALL our emails. They kept us a part of the process throughout. My recommendation to anyone is to consider Reliance First Capital, but If you don't have excellent credit and can't get the big guys to help you, then definitely go to Reliance First Capital, you will be very pleased at their service and what they can accomplish. (as posted on LendingTree.com)

 
 

Katie W. - LA

Mr. Henry Myers with Reliance First Capital truly made the mortgage process a breeze! He and all of the Reliance First Capital staff were very prompt in their response to questions. (as posted on LendingTree.com)

 
 

Barry C. - TN

Leslie was very professional through the whole process, keeping use informed. Thanks...

 
 

Debra H. - OH

Barbara was always courteous, promptly answered questions.

 
 

Sean R. - NY

Alex should be part of in house training program, I felt very relax through the hold process.

 
 

Philippa H. - PA

Steven and Michael were great. It was a very pleasant experience the entire process, very helpful and kind and always had my best interest in mind, always gave me various options.

 
 

Calvin R. - AL

Sharon was very knowledgeable, and diligent.

 
 

Alvaro M. - NY

You are the best company mortgage. Erik help my wife refinance our house with an easy and stress free process.

 
 

Olga R. - NY

Erik was the person who help me during the whole process. he was excellent in explain the whole process. everyday returning my calls and made my refinance experience very pleasant. He explain to me the whole process, asks for my documents. He was very professional courteous and honest.

 
 

Dana and Sue R. - NY

So far we have no questions. We will gladly recommend your services to our friends and family. We have nothing but good things to say about you and how easy you made the refinance go. Thanks so much.

 
 

Geoffrey P. - MI

Lisa was very helpful, very understanding, walked me through everything, she took the time to make me feel comfortable with the entire process. She is a SUPERSTAR.

 
 

Edward S. - CT

This is the first time I refinanced. Reliance First Capital was a excellent company. The entire process was quick and easy. Everything from the initial application through closing when without a problem and the best part being I never had to leave the house. I would recommend this lender to anyone who was thinking of refinance. Margaret did a super job. (as posted on Goog)

 
 

Shari L. - KY

Roman was awesome to work with. This was the most simple process for several different needs wrapped up into one solution. I was expecting complicated and to my surprise experienced the complete opposite. We were treated with the utmost respect. We were also given as much time as was needed to ensure we understood the process, also given the time to present several options available to provide us with the best option for our needs. We received the best customer service we have ever experienced in the lending arena and we are very grateful for the services we received. I highly recommend Reliance First Capital First Capital to anyone ready to refinance existing or new purchase.

 
 

Engelberto L. - NY

I worked with Daniel and he was awesome. I like that he was always very prompt and he always followed through. The initial cost estimate was very close to my final closing cost so that was good. The process took about a month. The waiting between the different stages is annoying but you have to be patient. My refinance process took a month. (as posted on LendingTree.com)

 
 

Pedro A. - VA

Daniel was very professional scene beginning to the end.

 
 

Michal W. - MS

David is very good at his job.

 
 

Marlanne P. - MD

The agent Ryan Mulson was very nice and worked hard to deliver the best option for what I was looking for. He was very professional and kept in contact with me even if I texted him on the weekend. You don't find this kind of service anywhere these days. I would highly recommend this company. (as posted on LendingTree.com)

 
 

Dale B. - AL

Reliance First Capital First Capital took the time to listen to what my goals were in refinancing and found creative ways to help me lower my debt and get me into affordable payments. [Kristen] was very patient with my questions. She explained options and best solution to my debt problem. I would definitely reach out to her in the future, for any financing solutions. (as posted on LendingTree.com)

 
 

Gerald F. - IN

Ever since I was in contact with Randy about refinancing my mortgage, he always made me very comfortable and never left me wondering. He was very professional and polite and helped me throughout the whole refinancing process. I would recommend his services to everyone because he is that good.

 
 

Alta C. - TN

Thomas was very professional.

 
 

Evelyn B. - TN

I am very grateful for Barbara's assistance from the beginning to end. She was more than a Mortgage Analyst for me.

 
 

Lloyd W. - AL

Dee is the person we dealt with the whole process. We talked day, nights weekends, from work or home, she was always there for us and got us answers quickly. We feel she went beyond what was expected. Great working with a good employee. We would us Dee When and if we ever do refinance again.

 
 

Kevin S. - NJ

Daniel Montgomery was great to work with from start to finish! He exceeded all my expectations! I would recommend Reliance First Capital to anyone looking to refinance.

 
 

Gray D. - CA

Roman answered all concerns, he caused me to stay with Reliance First Capital because of his quick responses.

 
 

Tyrell M. - NJ

[Donna] was very professional ,very understanding and very helpful. (as posted on LendingTree.com)

 
 

Sally M. - MS

Shane was absolutely the easiest person to work with. Very knowledgeable and friendly. A real asset to your company.

 
 

Maryann C. - NJ

Jason provided more than exceptional service; quite simply he is a modest superstar who truly went above and beyond in exceeding my expectations. I am thinking your company is successful due to having excellent people such as Jason. I will be happy to refer RFC when I am able to refer someone; more importantly I am happy to refer Jason.

 
 

Victor C. - NY

Reliance First Capital is way better than Quicken Loans company. My home refinance went very smooth. No hidden cost or fees ,Thank you Nicholas. (as posted on LendingTree.com)

 
 

Carl N. - KY

Sharon kept me updated on everything as changes occurred and Michael made sure if changes in the closing were made. We thank you each of you at Reliance First Capital for the work you did for us I will let my daughter know, because in the next 6 months she is looking at buying a house.

 
 

Kevin R. - MI

Alyssa and Shannon are awesome people to work with, always kept me informed through the entire process! It was a fabulous and easy process, closing was also a breeze with Donna! Great team! Keep up the excellent work!

 
 

John B. - FL

We appreciate your getting us back on track to financial health and are privileged to have your help! Day after day you have juggled numerous other customers and projects yet still took initiative to keep our refi mortgage on track. You have always been willing to spend the time to research issues, explain things to us, and look out for our best interest. You've not only been friendly and engaging in communications, but backing it up with diligent work and fast results. Genius with people and genius with figures. And a truly special ability to form and build customer relationships. You have our complete trust and respect. Out of all the scramble of 70+ agents/financial advisers who contacted us from many companies, our experience with you has proven we chose the very best company and agent of them all! Anytime you heed a statement for marketing or referral, or whatever, you will have it. We of course will recommend you and Reliance First Capital to anyone we encounter that is considering a purchase or refi. Have never been this impressed and satisfied with a company agent and never had this kind of feedback for anyone else. Thank You always.

 
 

James B. - PA

Victoria worked with us with such integrity and honor. We could tell that she was truly concerned for our well being. A very pleasant surprise. (as posted on LendingTree.com)

 
 

Linda L. - MN

Brendhan helped us jump the hurdle of our unfriendly mortgage holder. If it wasn't for his assertion of our rights, we don't know how the situation was going to work for the positive. What an asset to have Brendhan leading us through the process. We handled 95% negotiations on the phone and it was pleasant. When we had face to face closings in the past, I found them traumatic. This was not the case with Brendhan and Reliance First Capital.

 
 

Kevin H. - LA

Shaun Brown worked hard to resolve all issues and never gave up. Thank you, Shaun.

 
 

Leonard R. - NC

The company was very proficient and knowledgeable of all their products. (as posted on LendingTree.com)

 
 

Kevin E. - OH

An awesome experience. Fast, friendly, prompt. Could not have gone any smoother. Thank you! Practically effortless on our part and got what we needed.

 
 

Kevin E. - OH

Top notch! Closed in 44 days. Very efficient, knowledgeable and pleasant. Very good communication! Thanks to Alyssa A. for making our life better. (as posted on Yelp.com)

 
 

Mark C. - OH

Ashley and Michael both went above and beyond any expectations with my loan, we were presented with hurdle after hurdle from our previous mortgage company and both stuck in there until we got it completed. Ashley and Michael should be recognized for being so professional and courteous, both are top notch employees.

 
 

Angela W. - NC

Caleb was AWESOME to work with!! He took the time to listen to my concerns and goals and provided me with my best options. I have to say the process was much easier than I expected, especially closing, and Caleb was there every step of the way. I never once had a problem contacting Caleb or getting immediate answers to any questions. I will recommend Caleb to anyone I hear shopping around for mortgage assistance. Caleb is definitely an asset to Reliance First Capital!!!

 
 

Angela W. - NC

I refinanced my home, thru Reliance First Capital, and I have to say the entire experience was efficient, positive and ten times easier than expected. Caleb McIntosh provided AMAZING customer service, he answered all of my questions and was incredibly knowledgeable in discussing my options. I would recommend Reliance First Capital without hesitation, I had a wonderful experience! (as posted on LendingTree.com)

 
 

Jennifer N. - NY

I had a great experience with Reliance First Capital. I would like to thank Carla Biancaniello for all her great work and help. She was very knowledgeable, Professional, and honest. It was a pleasure to work with her and her assistant, Ranie Bharrat. They make a great team together. I did a gift of equity loan with my dad and two brothers. They made us all feel extremely comfortable with the entire process. They exceeded all our expectations. I will absolutely recommend Reliance First Capital and Carla Biancaniello to my friends and family. I look forward to doing business with them again in the future.

 
 

Travis H. - AR

David and Lauren were always polite and responded quickly. Kept me up to date on process. Answered all my questions quickly. Provided me with multiple options to satisfy my needs. Worked to my schedule.

 
 

Marisa C. - NJ

Donna Gullo rocks, knowledgeable and ready, willing and able to go that extra mile for you. Donna and Michele, were very dedicated and went over and above to get my loan where it needed to be and in the limited time I had available to me. I would highly recommend this office to anyone needing a refi or home loan. Thorough, patient and understanding...my circumstance was far from ordinary and they managed to come thru with flying colors. (as posted on LendingTree.com)

 
 

Prabhjyot S. - NY

Tammy and Erick treated us like family, they were clear with the what we were doing and were always there to help us, they always answered or questions and added a personal touch to this service. I am very happy with these two.

 
 

Amanda H. - NY

Harry is amazing and patient and responsive.

 
 

Michelle D. - NY

Highly recommended! My wife and I are first time homebuyers and I would not have wanted to through the mortgage process with anyone else! Donna made the process enjoyable for us and was always there when we had any questions or concerns. We would highly recommend her!. (as posted on LendingTree.com)

 
 

Nayibe C. - NY

Erick and Tammy were Great to work with. I was very skeptical when I was first approached by Reliance First Capital. After speaking with Erick Cifuentes we felt we were in good hands. He helped us to improve and clean our credit first in order to qualify us for a better program. Then he listened to our financial goals and needs and he customized a program that Saved us over $750 per month, Reduced our rate by over 2 points and gave us some cash that we needed to do some home improvements around the house. He always returned our calls right away and he was with us every step of the process. He made us feel very comfortable and informed. I am giving Reliance First Capital information to all my friends and family.

 
 

Eric R. - TN

My last home was disaster with another lender, dealing with Reliance First Capital was such an awesome service and was the smoothest process ever. I was very pleased with Jared Neff and Laura Romero 's prompt replies and I felt like they always kept me updated at all time every step of the way.

 
 

James A. - PA

Jessica explained every step for me and fast to return phone calls. Made it very easy for me to refinance my mortgage!

 
 

Jacqueline T. - NY

John explained the process from beginning to closing, always returned my calls to answer any questions I had and we closed on our loan just as he said with no surprises.

 
 

Joseph C. - MI

Robert was absolutely above the normal zone in his professionalism, affability, and plain hard work. I was timid about going through with this and he brought me around. I am very happy with my loan and Robert Metz is the basis.

 
 

Daniel G. - KY

Steven amazing in his knowledge with doing things and Michael kept me informed of all aspects of closing the loan, thanks.

 
 

Barbara B. - SC

Wonderful working with Tracy and Laverne. The loan process went very smoothly!!

 
 

John K. - PA

Quick and easy closing, excellent service! Very responsive! It was a pleasure dealing with them. (as posted on LendingTree.com)

 
 

Nancy C. - SC

William worked with us very well. He kept in touch over the year while we worked out some issues with the house. I never felt like he was pressuring us, just keeping in touch.

 
 

James S. - OH

Everything Brian did met to my expectations.

 
 

Gelene G. - NH

Brian, you held my hand when I needed it to be held.

 
 

David P. - NY

Alex, I wanted to pass along a big Thank You to you especially and your team. Your knowledge and insightfulness to our financial situation helped us to make the most informed and sound choice. This has already changed things for us dramatically. If I hear of anyone that is looking into mortgage products and services I will be sure to pass your name along. Thanks so much!

 
 

Sandy J. - PA

Alan went above and beyond keeping me informed and guiding me along the way.

 
 

Tina S. - NY

John is more than exceptional... he's become a good friend. When I thought it would be nearly impossible to get out of a high rate mortgage a few years ago, he stuck with us. The Reliance First Capital "reminder" calls every few months were really a blessing and made us feel like John wouldn't give up without helping us. The closing was a breeze and being able to view and electronically sign documents a plus. Will recommend John and Reliance First Capital to anyone looking to buy or refinance!

 
 

Allyson H. - SC

Informative and seamless process! Efficient. Well educated in the laws of other states. Extremely friendly and personable staff... especially Josh Bulman. Ask for him!! He genuinely cared about me, all of my concerns, and was awesomely patient with my work schedule. Amazing!! (as posted on LendingTree.com)

 
 

Louis G. - TN

Leslie Nicolas handled my refinance from the beginning to close. She worked with me to explain my options, walked me through the pros and cons of each and answered in detail the questions that I had. She was outstanding!

 
 

Paul S. - OH

Travis did a phenomenal job! From day one he continuously kept us apprised of what was going on throughout the whole process, which went smoothly. He has a great personality, which for us, made this process so much better. His service was exceptional! Thank you.

 
 

Nancy A. - FL

Travis provided the very best experience we have encountered in customer service and mortgage analysis. Truly cares about his clients.

 
 

Kathryn F. - PA

Vince Gentile is a true professional. He was a pleasure to work with on my refinance.

 
 

Kathryn F. - PA

Thank you for all of your hard work with my refinance. You were patient and kind during a difficult time in my life. Your company is fortunate to have you.

 
 

Patrick G. - PA

Michael is the best.

 
 

Brandy R. - OH

Ndae did everything for me and she did it above and beyond my expectations.

 
 

Dale B. - AR

Thank you for helping to make this a pleasant experience.

 
 

Joan R. - NY

Rich was so helpful and willing to help me through this most difficult time in my life because my husband has been placed permanently in a skilled nursing home.

 
 

James B. - MD

Great job by all and much appreciate the work relationship built during the process. Sabra is the BOMB and worked overtime to ensure everything I needed or inquired of her was addressed and then some. She is gold and should be treated as such. Kudos to her.

 
 

Paul T. - TN

Sabra explained everything as it happened along the way. 100% accessible. Quick replies to any questions I had...even on her day off!!

 
 

Maurice B. - NC

Shelley was excellent with laying out all my options and explaining them. I was able to work confidently through the process with the knowledge she provided.

 
 

Othello S. - DE

All the representatives I dealt with were polite and informative. By the second time I spoke with Steve Revalee I felt as though we had been friends for years. I also had dealings with Michael who was very polite and respectful. I would recommend Reliance First Capital to any of my friends that are looking for a loan or refinance. (as posted on LendingTree.com)

 
 

Robert B. - AR

You all are doing an outstanding job keep up the great work!

 
 

Trevor H. - TN

Amy, Craig, and Lauren are seriously miracle workers. The always followed up. They always were straight forward and realistic. My deal went back and forth several times and they were right there every-time to advocate for me and to walk me through exactly what needed to happen. Saying I recommend them is an understatement. They are the dream team. They do not have competition. There is no other business that does it better. (as posted on LendingTree.com)

 
 

Margaret B. - IN

Dan was VERY helpful and courteous and helped us with all our questions, we give Dan a 110+ score. Daniel went above and beyond.

 
 

Nancy J. - IN

Speedy refinance loan with a top rate lender. Would recommend to anyone looking for a loan. Daniel did an excellent job in assisting us with our loan refinance. He was very honest and fully explained each step of the process. His knowledge helped expedite the entire application. He returned all of our calls quickly and answered any questions that arose. With his help we saved hundreds of dollars. I have highly recommend him to all of my friends if or when they might decide to get a mortgage or refinance. (as posted on LendingTree.com)

 
 

Joan D. - NC

The process was seamless and Dee did an excellent job of making sure that I understood all paper work. Dee walked me through the entire loan process and stayed with me through phone calls and e-mails until the loan was funded. Excellent Company, I would recommend it to others looking to refinance.

 
 

Shelby P. - SC

Prompt response. Courteous demeanor. Detailed work. Dedicated work ethic. Frequent communication. Helpful throughout refinance process. Patient attitude. Persistent effort. Overall very professional. (as posted on LendingTree.com)

 
 

Maria H. - NY

John did a great job in helping us get out from a high interest rate, that makes it hard for us to pay monthly. He was able to find options, even if our original lender, says we cannot refinance. He is knowledgeable with his work and patiently explains the details to us. He reviews different options to guide us on what's good for our situation. We could say he is a patient and hardworking individual who cares for his clients. Our family will always be grateful to him!

 
 

Heather C. - KY

Very helpful throughout the refinance process! (as posted on LendingTree.com)

 
 

Darren K. - IN

Ndae is the best. She explained everything and was there till the end. She needs a raise ASAP.

 
 

David F. - FL

Travis is the best I have ever had the pleasure of working with in a loan application or doing a refinance. He made everything easy and was a pleasure to work with. Travis went above and beyond my expectations.

 
 

Donna L. - KY

Roman was so good. He kept me updated during the entire process. I felt he was totally honest. I want him to take care of any business I have in the future. I have great I confidence I Reliance First Capital.

 
 

Curtis A. - PA

Shawn helped me through some difficult times in getting everything straightened out.

 
 

Valeryh B. - OR

Lisa was fantastic to work with.

 
 

Vernon C. - ME

I found you current loan process to be a very smooth and comfortable experience primarily due to the exceptional individuals you have representing Reliance First Capital. I had the pleasure of dealing with three people from Reliance First Capital who provided exceptional service and who made me very pleased that I did business with Reliance First Capital. My initial contact with Reliance First Capital was with Bill as Mortgage Analyst. Bill discussed options with me, including locking in a low rate, and was open and honest about what would work best for me. Kimberly took over for Bill, and she has been absolutely fabulous in guiding me through the process, answering all my questions, promptly returning all my calls, and coordinating everything that needed to be done to put the refinance together. Also Shannon dealt with everything I needed to put together for underwriting. She helped me understand what was needed, checked everything prior to submission, and kept me informed. Working with these three people gave me great confidence in them as professionals, while at the same time they made this a very comfortable experience.

 
 

Franklin J. - OH

Yana was a great person work with, she really made my 1st home buying experience a pleasurable one. I've heard horror stories from others who've purchased homes in the past, to be honest I believe that strayed me away from buying for so long. However working with the Investment group (MJB) and Yana Solomonik at Reliance First Capital I'm looking forward to doing business again in the future. Thank you!

 
 

Amber K. - MD

Communication was very good. I felt they were very honest and upfront with everything. My refi was completed on my time table. Nothing was too slow or delayed. I would do business with them again. [Steven] was very responsive to everything I asked. I never felt ignored. On the other hand, I didn't feel rushed or pressured. He was upfront with the whole process. (as posted on LendingTree.com)

 
 

Babette S. - NH

Ryan was absolutely wonderful to me. He "held my hand" through the entire process. Ryan was very polite and helpful. I feel he went beyond the normal to help me through this. I highly recommend him!

 
 

Lawrence G. - ME

Kim was very helpful in the whole loan process, returning phone calls and answering any of our questions as they came up.

 
 

Michael S. - PA

Jacqueline provided perfect feedback, exact figures and was easy to work with, not to mention her professionalism and kindness. She is an asset to your company!!! Refinancing withReliance First Capital was the easiest experience I have ever had working with a lender, thank you.

 
 

Kenneth W. - PA

Vic, who was my initial contact as well as throughout the process, was always courteous, knowledgeable and available. His directions were clear and concise. He was a pleasure to work with and there is nothing negative attached to my experience with him.

 
 

Rilla J. - MS

Thank you Jaclyn for all the help

 
 

Samuel W. - NC

Corey was fabulous. He explained things -promptly returned calls- and addressed issues or concerns we had. I would recommend him to anyone needing a loan.

 
 

Kristine N. - NY

Daniel was outstanding and became a member of the family. His professionalism was appreciated and made the process easier. He explained everything in detail. Keep doing the same thing. Don't change what's already working great!

 
 

Chantal J. - VA

Daniel is an outstanding Mortgage analyst and it was a pleasure working with him. Don't ever let him leave. Daniel was the best. He never out tired of answering emails or phone calls. His personality and temperament was always the came - calm and reassuring. If I ever have to reapply he will be the first and last mortgage analyst that I will call.

 
 

Robert H. - TN

Daniel handled the entire process for beginning to end provided solutions that exceeded my original goals. I am very pleased and happy with Dan and the whole company. Thank you!

 
 

Turahn J. - PA

HE KNOWS HIS JOB, and I NEVER FELT LIKE I WAS LINGERING IN THE "CITY OF VAGUENESS"
 
Daniel made the loan process easier for my family to understand. It's obvious he KNOWS HIS JOB, and cared about the welfare of my family. That was TRULY appreciated! From beginning to end, he answered our questions and made sure we came out on top with our loans. From the first loan, to the second loan, (conventional and an FHA)-- he answered our questions. HE ROCKED! NO LIE. I've never met him in person, but I feel like I have. THAT SAYS A LOT! Would I recommend Daniel? No question. YES! I'll say it again. YES.ԍ

 
 

Lisa H. - ME

Darlene was absolutely the most wonderful person to work with. Friendly, professional, a joy talk to each and every time!!! This process was flawless!! Your company is the Best!!

 
 

Bentley W. - NY

Donna was very good, she knows her job very well. Have a good day and thank you very much for the work you did for me. again THANK YOU!!!!!!!!

 
 

Patrick C. - MS

Eric was hardworking, professional, and very courteous and friendly. I very quickly developed a trusting relationship with Eric and felt that he always "had my back".

 
 

Kevin L. - TN

Erin Weimar took great care of me throughout the whole process. Thanks so much!

 
 

Sharon E. - NJ

Erick is outstanding. He gave us prompt and courteous service no matter when we contacted him. He presented us with a number of loan options and guided us through the process all the way. We felt we were being treated with the highest level of knowledge, honesty and integrity. Erick is without a doubt the best mortgage professional I have ever encountered. He is a real asset to your company.

 
 

Norma S. - VT

Jeffrey was always very nice an worked very hard with me. To make this loan happen. Even when I got upset over how long an how picky things where. More than once I was ready to give up. But Jeffrey kept me come and explained things to me.

 
 

Theodore D. - MD

The people were great to deal with especially Kimberly Montgomery! They are able to think outside the box and achieved what no one else was able to do for me in refinancing and consolidating my debt. Highly recommend Reliance First Capital but even more highly recommend dealing with Kimberly Montgomery, great at her job and just a great person in general. (as posted on LendingTree.com)

 
 

Marvin D. - NC

The entire process of my refinancing of my house was made very easy for me. Kristen Venning was outstanding. keeping me informed and walking me through all aspects of the process. This is a great and professional company and I would recommend their services to all. (as posted on LendingTree.com)

 
 

Lynne B. - NH

Ryan was wonderful to work with. It is uncommon in today's business world to find someone who is honest and has integrity which Ryan clearly exhibits. He made me feel as though I was his only client by his attention to my every concern and his immediate responses. Over and above any past business dealings. I would highly recommend Ryan Kearney if you are looking for someone you can trust to do their best job for you. The whole team (Ryan, Ben, and Brian) worked hard and really gave me terrific customer service. Again, above and beyond.

 
 

Lynne B. - NH

Ryan was wonderful to work with. In the business world honesty and integrity are, unfortunately, rare. What a wonderful experience to find someone with these qualities who worked FOR ME! The whole team gave me the attention that made me feel as though I was their only client. Yes I would recommend Ryan to help you through this complicated system. I appreciate everything they did for me. The whole team was great. Felt as though I was their only client with the attention I received. Always an immediate response. Very fair very helpful very honest. Appreciate all the hard work more than I can say. (as posted on LendingTree.com)

 
 

Kathryn L. - NC

My case was difficult due to the circumstances regarding my need to refinance, this involved the death of my husband. Sasha was extremely kind and provided exceptional assistance through out even when the loan she could offer wasn't exactly what you had hoped for.

 
 

Donald R. - OH

Sean was a great help providing details on what was going on every step of the way. First time we did it ALL over the phone. Thank you.

 
 

Robert K. - PA

I recommend Shawn for your refinancing needs. He worked quick and explained all my options to what worked best for me. I plan on working with him again in the future. Thanks Shawn.

 
 

Kelvin B. - PA

Shawn eased my anxiety on several occasions. In a world of scam artists I needed someone to trust and he seemed very trustworthy. Not once did he avoid answering the tough questions or concerns I threw at him and I threw some hard cookies! I would recommend him to any family member or friend!

 
 

Kathryn B. - NC

Shelbourne was our agent and did everything he could to process our loan faster. Kept us informed.

 
 

Noel T. - NC

Steve was the person with whom I had about 95% of the contact during this process. I never had to wonder when he was going to get back to me and always had prompt and helpful answers to any of my questions. I am one of those people who look at the bottom line and tend to go with the best deal, but the way Steve handled things was probably the prime reason for me to go with Reliance First Capital rather than my already existing mortgage company, with which I was actually very satisfied, by the way. Not much more I can say but Thank you so much Steve, it has been a real pleasure.

 
 

Issa S. - NC

Steve Anthony Bruefach provided excellent service. He advised me of how the process was going to go and kept me informed all the way to the end.

 
 

John S. - VA

Very pleased with Steve, no questions were left unanswered. He did a fine job of educating us.

 
 

Kenneth H. - NC

Steven Shatz was a pleasure to work with. He was always prompt in responding to my questions. Every detail of the experience was thoroughly explained to me and as such, required very little asking for clarification on my part. The whole procedure was very efficient, speedy, and professional. Steven is truly a dedicated professional who works for me, the client. If I ever need further assistance, I will be calling Reliance First Capital First Capital and Steven Shatz. (as posted on LendingTree.com)

 
 

Tammie R. - PA

It has been a pleasure working with you! Thank you for your patient guidance through this. Your boss should be very proud of you and the work you do!!! You do a really great job! Please make sure your boss sees this email so you get kudos for the work you do. Happy Holidays!

 
 

Keith B. - NC

Toi was kind and professional and keep us informed each step of process, answered all questions..She is the Best!!!

 
 

Martin B. - NM

Toi is EXCEPTIONAL, words can't explain how awesome. Toi provided the best service to us this is the best Christmas EVER.

 
 

Michael C. - SC

Tracey was very personable and made the process smooth. She followed through when she said she would and was very professional but easy to work with.

 
 

Sherry T. - KY

Tracy was wonderful!!

 
 

Peggy M. - VA

Tracey Sonney was courteous, informative and diligent throughout my re-finance. I greatly appreciate her expertise and professionalism.

 
 

Casey C. - OH

Vic was very patient with me and walked us through the entire process. I appreciated his availability and willingness to work. I would encourage anyone considering a refinance or home purchase to look contact Vic. He did s great job. thank you!

 
 

Ryan J. - PA

Vincent Drnach 100% professional and always kept me up to date as necessary. A shout out to Kristen Kane for W2/4 assistance. Thanks!

 
 

Bruce A. - AL

York was great, courteous, and professional.

 
 

Clint C. - AL

With a busy life, it was great to have Henry Myers there for us all the way, providing options other lenders left out, and ready to pivot with us when the latest information (appraisal) became available. Henry fought for our business, and earned it through hard work, direct answers, and being reliable. RFC did not have the very best rates/prices - others were giving more lender credits, but with them we were left waiting days for return calls and/or shifting closing cost estimates. We were in excellent hands with Henry. I'd compare it to going to a fine restaurant - you probably could look around and get a better price, but when it's done right and all the details fall smoothly into place, you start to wonder why you ever went to the other places. (as posted on LendingTree.com)

 
 

Shaun H. - NC

The loan officer was great. He was always on top of the situation and helpful. I feel like he worked hard to get me a good rate and consolidate. Now for the underwriters, they need to get their stuff together. This being the second time it took a lot longer. At the end there was a lot of unneeded documents requested. (as posted on LendingTree.com)

 
 

Jason H. - NY

As a cynical New Yorker, I had my doubts about this slick talker who had an answer for everything. I'm Very proud to say that I was wrong. We're so glad we took his call!! James was extremely thorough. He was so patient with us, as he took his time to explain things as many times as we needed. We never felt rushed to make a decision. James truly held our hands every step of the way. He called when he said he was going to (or he was dead.... no worries, you'll find out what I mean by that soon enough.) Be easy, New Yorkers, he's one of the good guys. (James, I know you're going to read this. Let me just say this to you: I hope you find what you're looking for.) Thanks again! (as posted on LendingTree.com)

 
 

Susan S. - NY

My experience with Reliance First Capital was a pleasure. I worked with Mortgage Analyst John Spellman who was well informed as well as quite good regarding each step of the way. He was extremely patient and able to answer any and all questions that I had. Thus, the process was much less stressful than it could have been. I would highly recommend! (as posted on LendingTree.com)

 
 

Thomas K. - NY

Chose Reliance First Capital for my home refinance and things went smooth and easy. Mr. John Spellman worked with me to get the best term and rates available and consistently kept me up to date as the process went along. Would definitely recommend Reliance First Capital for those looking for a new mortgage or a refinance. Great work John Spellman and I won't hesitate to contact you in the future if the need arises. (as posted on LendingTree.com)

 
 

Thomas K. - NY

Would like to thank Mr. John Spellman for all his work in processing my home refinance. The process was very simple and easy. I was kept informed and updated and if I had questions or needed to contact John he was very prompt getting back to me. A very thorough analyst who spent time with me to make sure I fully understood all the documents and answered all question that I asked. I would highly recommend Mr. Spellman for any mortgage or refinance need...thanks again! (as posted on LendingTree.com)

 
 

William H. - OH

Hello, My experience with Reliance First Capital was a great one. Matthew Jay Wiehl and his team did a phenomenal job lowering my interest rate as well as getting me a cash out for home renovations. The communication was stellar and we closed in a timely manner. I would highly recommend them to anyone looking to refinance their home. (as posted on LendingTree.com)

 
 

J C W. - SC

They were very helpfully getting me where I needed to be credit wise to obtain the loan I needed. someone called me every week to let me know how things were going. They made me feel like part of the family at Reliance First Capital. Especially Michael Cannon. Thank you. (as posted on LendingTree.com)mike cannon.

 
 

Derek M. - NC

They made everything easy and user friendly. Ray Singleton is a great Representative for Reliance First Capital. I appreciate everything. (as posted on LendingTree.com)

 
 

Marieann P. - NJ

Desiree responded to my online request for information and helped me understand how I could refinance and get cash out to do home improvements which I never thought of.

 
 

Saul N. - NY

Thanks for everything.

 
 

Bentley W. - PA

Hi Donna, sorry I haven't emailed you sooner. I just want to thank you for all the work you did for me. you gave me a refi when nobody else would. again I can't thank you enough. good luck to you and your family.

 
 

Brian R. - NY

Everything very professional

 
 

Bentley W. - NY

Hi Donna, sorry I haven't emailed you sooner. I just want to thank you for all the work you did for me. You gave me a refi when nobody else would, again I can't thank you enough. Good luck to you and your family.

 
 

Jean D. - NY

Erick was very professional and answered all my questions with honesty. He treated me with respect.

 
 

Marilyn and Joe F. - AR

Henry, we would like to extent our heartfelt thanks to you for the outstanding work you did in arranging our refi. You took that extra effort in completing the transaction. You treated us as if we were family and just not another client. You went that extra mile to give us the service we needed to make the transaction as trouble free as possible. The experience was a pleasure thanks to you. You company is extremely fortunate to have you. Whatever they pay you is far below the amount you deserve. We cannot find the words to express our gratitude. THANK YOU

 
 

Joseph F. - AR

Henry made the process a pleasant painless experience, more of a friendly process rather than a business deal. He added that friendly personal touch to a process which is a boring process This was my second refi with Henry, the first was great had it not been I would have not come back for a second time..

 
 

Lee S. - OH

Jackie was very professional, workable, knowledgeable and compassionate loan originator. You could not find a better person for her position. Thanks for everything and GOD Bless!

 
 

James W. - NC

Jamie was extremely professional, friendly and competent. Always called to follow up and assist.

 
 

Richard H. - NC

Jamie provided outstanding customer service. She was always pleasant, explained everything that was going to happen, checked to see that it had happened, then asked if we had any questions about what had happened or was about to happen. We initiated the loan with 2 other companies before talking with Jamie. Each of those companies made us feel like a sales quota they had to meet. Jamie was relatable and down to earth. She made us feel like a friend. I have never had such a spectacular experience with a financial transaction in my entire life! This was an exceptional experience in all ways.

 
 

Jerry G. - WY

I appreciate all the hard work that Jeremy Kelly and Talon Jordan did to accommodate my loan.

 
 

Andrea Y. - MN

Jessica was a pleasure to work with. She is all about customer care, making herself available to answer questions after her normal business day. Her professionalism and emphasis of helping the customer would definitely have me recommending her and Reliance First Capital to my friends and family.

 
 

Phyllis G. - NY

James was very professional, courteous, honest, and knowledgeable from beginning of loan process to the end. I highly recommend Mr. James Stevenson to anyone and will refer others to him. Thank You.

 
 

Thomas K. - NY

John was a pleasure to work with. He kept me informed and updated on all aspects of my re-finance process, Would highly recommend his services.

 
 

Stephen S. - CT

Joe was a pleasure to work with. He always returned my calls and kept me informed on every step.

 
 

Joan G. - CT

It was with great trepidation that I put out a loan search on lending tree.com and Joseph Cordeira was my second response call. I was secretly wary of divulging personal information not knowing who's on the other end of the line but during the first 30 seconds of interaction with Joe I was set at ease. Like I was talking to an old friend. He was open and transparent and he earned my trust. I was sold. Joseph Cordeira is a textbook illustration of exemplary customer service care. I was truly blessed to have him work with me on this venture. He's knowledgeable about his craft, he's patient and kind, and he went above and beyond to explain procedures and keep me informed every step of the way. He made me feel like family. He cared! Joe Cordeira is truly an asset to your place of business. Overall, my experience was off the charts positive from first contact. You can bet that I'll be recommending Joseph Cordeira and Reliance First Capital to all my friends, family, others.

 
 

Rebecca V. - PA

Kimberly was extremely professional and experienced in managing my loan process. Her follow-up and customer service was exceptional. The experience was painless!

 
 

Jeanette S. - CA

LaShonda is exceptional. She was patient, very knowledgeable and explained in detail.

 
 

Lynn L. - LA

LaShonda gave me her 100% and makes U feel she's is on your team..THANK U, LaShonda!!!! Beautiful job, well done!!!

 
 

Cledos P. - MI

Lisa keeps you posted every step of the way preventing pit falls before they happen. It's hard to improve on what appears to be a glitch free process.

 
 

Ronald S. - IN

Marckeishia kept my wife and me updated on the progress and answered all question. She called just checking on everything and where the process was and what was needed.

 
 

William H. - OH

Matthew did an exceptional job throughout the entire process in designing a loan to help with my home renovations.

 
 

Celeste U. - TX

Walyn walked me through the process. He was professional and patient. I cannot thank him enough. Talon also assisted with the refinance and was also really great to work with. She was quick to offer suggestions to get the information needed to get this loan done. William (Walyn's Manager) followed up and made certain we were getting what we needed from them. He helped to simplify thing and insure I was comfortable with the process. All three made our experience exceptional. I would defiantly refer a friend or family member in need of a mortgage loan or refinance to use Reliance First Capital because of these great people.

 
 

Mary B. - OH

York was always available whenever we had questions. We liked that we talked to one person for the whole process instead of 4 or 5 different people.

 
 

Thomas S. - NH

Brian was right on top of everything.

 
 

Jason H. - PA

Vincent was stellar through the entire process from beginning to end.

 
 

Todd S. - TN

Corey, Phillip, and Michael all did an outstanding job! I will refer anyone I know looking to refinance to their team and your company.

 
 

Craig A. - NY

Toi was great to work with, very knowledgeable regarding different options and the whole refinance process. I was shopping between the existing lender I previously had and with Reliance.....she was always upfront from the beginning offering me the best scenario for me, where as the other company was not! Thank you Toi for everything and dealing with all the questions and options I proposed to you (as posted on LendingTree.com)

 
 

Todd C. - PA

Vincent went over and above with the odd situations that our loan through at us.

 
 

Herman P. - SC

Hello friends, my wife and I just had a great experience with our reference through Reliance First Capital. Our loan officer was Mis. Tracy Sonney, she did a great job of helping us get all the documents in order and ready for the under writing of our loan. She helped a lot with getting our credit scores where they needed to be for the best possible interest rate. Mis Sonney. Also got us a turnkey reference in about 30 days and I thought that was awesome! I hope We never have to do another reference but if We do. Reliance First Capital and Mis Sonney will be the first ones we call on. Ps. Good luck to all. (as posted on LendingTree.com)

 
 

Karen W. - TN

Ray did an excellent job of keeping us informed throughout the entire process. He made the process painless for us.

 
 

Jane P. - SC

Of all the agents that contacted us we found Amelia to be the most knowledgeable.

 
 

David Y. - NC

Tomarah was very professional in all stages of proceedings.

 
 

Gary K - MD

Roman is a first class professional and works extremely well with customers. It was the best experience I have ever had in refinance.

 
 

Wina N. - NC

Paula was great. Communication was the best ever.

 
 

Jay G. - NC

Wonderful customer service and communication. Made the entire process easy, stress free and confident that private information was being handled confidentially and professionally. If we run across anyone who is shopping a mortgage we shall recommend Travis Myers and Reliance First Capital. Travis was our initial phone contact and guided us through all the paperwork. He went above expected service and was on call 24/7. Very knowledgeable and helpful. Michael was involved in the final closing paperwork and was also very helpful and kept communication lines open. We were impressed with the patience and professionalism of both agents!

 
 

Robyn C. - MD

Jacqueline kept me well informed during the whole process from the very beginning. Working with her was a pleasure. A true professional and I am convinced she was my answer to many prayers!

 
 

Jack L. - IN

Randy was wonderful to work with! My husband and I were apprehensive about re-financing, but Randy worked hard to put our mind at ease. He was extremely responsive going above and beyond to call us back and explain things thoroughly. We are saving money, paying off several things and in a much better position financially. I would highly recommend Randy!! (as posted on LendingTree.com)

 
 

Brian K. - AL

Amanda worked to my schedule making initial phone calls from her home at night because of my work schedule. She answered all my questions in a timely professional manner.

 
 

Justin M. - SC

Presented analyst with a unique set of circumstances and told her only return my call if she had a solution. She was very analytical and new her programs and came back to me in a couple of days with an acceptable program that would resolve my refinance requirements. You have an analyst who exceeds the knowledge and capabilities of account managers of even the very large banks. I am very impressed.

 
 

Jason F. - PA

Brent went above and beyond for us on so many occasions. He was informative, personable and patient in a somewhat difficult process. Very impressed with the level of customer service from the entire Reliance team and thankful that we chose this as our refinance resource!

 
 

Mary J. - KY

Cody did everything he said he would do. Kept me informed. Provided LOTS of encouragement. Very professional but also personable and friendly. I have never done business with anyone who handled the entire process better than Cody! Give him a bonus.

 
 

William M. - NH

Eric was always available to answer my questions and provide various options. A real professional.

 
 

Shelia R. - FL

Chad has been an outstanding representative throughout this entire process. He was very courteous and trustworthy and stayed as our only contact throughout the period and all steps of the procedure. He immediately acknowledged my veteran status when he first called and his friendly encouragement led us to use Reliance First Capital despite hundreds of calls from competitors. He was there or able to get back with us almost immediately anytime we called and always gave us accurate information. This was the easiest and quickest refi we have ever done thanks to Chad's help.

 
 

Meredith S. - NJ

Daniel not only provided us with the refi, but he did it on very personal level, he took his time to go over everything with my wife which at times could be very trying. Daniel did an outstanding job. I have to give him one atta boy and say job well done Thank you.

 
 

Lisa Marie B. - DE

Henry did a great job keeping me informed and up to date on each step along the way. Outstanding person what like to meet one day. Keep up the good work and I hope you have more people like Henry.

 
 

Patrice B. - MD

It was the fastest and easiest refinance I have experienced. My contact at Reliance First Capital was very patient with me and my questions. He kept in close contact, letting me know the status of the loan application. He even obtained a lower interest rate for me than the one I was first given. I would certainly recommend them to anyone looking to refinance or obtain a first loan. I would also use them again should I decide to move. It was a good experience. (as posted on LendingTree.com)

 
 

Dawn S. - NC

Gavin was extremely professional and pleasant to work with. He did not give up on me even when I did not think I needed to refinance but I am glad it did. Everyone I worked with was extremely nice and professional.

 
 

John F. - VA

Henry could not have been better. Reliance First Capital gave me exactly what I was looking for.

 
 

Andrea and Stephen G. - PA

Jackie Massacci....she's awesome...give her a raise.

 
 

Edward K. - ME

[Edward] was very diligent and Professional. Understood my concerns and made me feel comfortable with the process. (as posted on LendingTree.com)

 
 

Robert A. - VA

Very knowledgeable and helpf (as posted on LendingTree.com)

 
 

Marian W. - PA

Mary went far and beyond her duties to help me. I will be eternally grateful to her.

 
 

Michelle M. - NC

Michael kept me informed every day.

 
 

Robert M. - NC

My experience with Reliance First Capital was first rate. They were very friendly and explained everything and answered every question I had. They very prompt an efficient. I really liked that I could use the electronic signature. I would highly recommend them for a refinance. (as posted on LendingTree.com)

 
 

Trina F. - MD

I went with this company solely because of Mike O'Brian. He's got a great personality, knows his field well and takes all the time his clients need to feel comfortable with their financial dealings. Mike is respectful, honest and friendly. There will be no surprises when you are doing business with Mike and he'll provide you with the best deal possible. I recommend you employ this man's services for all your mortgage needs. (as posted on LendingTree.com)

 
 

Robert W. - NY

I know how hard it for people to find the right guy to work with, whom they could trust in a major deal such as a refinancing. So in my case Reliance First Capital and Roman were found to be a great pick. He is hard working and very dedicated person. I will strongly recommend him to everyone.

 
 

Scott K. - CA

Ryan and Carlton tried very hard to work with attorneys at title company to have them honor our legal documents for signing documents with our Power of Attorney. Our situation was a bit different from most, and we had a living trust with trustees and signing logistics in two locations. Closing got delayed because of title company's legal staff, and both Ryan and Carlton went over and beyond to help us with no success.

 
 

Katherine F. - OH

Steve did an outstanding job explaining the mortgage process, necessary paperwork and expectations. He was courteous, friendly and professional. I would highly recommend him to a friend for a refinance or mortgage consultation.

 
 

Sunil S. - NY

Eric, I must first really commend you and Tammy for all your efforts during the entire mortgage process. Both of you were exemplary in your work and you both were so professional and helpful during this process. Our experiences with you and your company were really great and we will definitely recommend you and your company to our friends and family.

 
 

Daniel P. - NC

My experience with Reliance First Capital was extremely professional, simple and responsive. I have purchased many houses and completed several mortgage refinances and never experienced such a easy user friendly process. I found Reliance First Capital mortgage procedures and rates to be so beneficial that I recommended a friend, he closed and is excited with joy! Thank you Lending Tree! (as posted on LendingTree.com)

 
 

Jeffrey H. - NJ

Jeff always remained extremely helpful and informative. He always had answers to my questions and went out of his way to get back to me in a timely fashion. The whole process went very well. (as posted on LendingTree.com)

 
 

Brendhan H. - NY

It was a pleasurable experience to Refinance our home. Usually most of the time your stressed going through the process. Jim took all the stress out. He was very accessible and made and took the time to explain each step. He is definitely an asset to your company and should treat him accordingly.

 
 

Bonnie B. - TN

Pamela walked us through every step; no matter what question, she was with us. If something changed, as within our case, the percentage rate, she let us know. Communication was by phone, texting & emails; mostly Pamela called to keep us informed. We thought that we could only talk with Pamela in the office; but this was not the case, we talked on weekends & late into the evening. By Pamela doing this with us; we didn't feel like the company was "banking hours" only! We felt like family; as Pamela was always there for us!!!! Thank you for having a very knowledgeable & informative Representative!!!

 
 

Carroll H. - TN

Paula did an exceptional job working with us. I would highly recommend her to any of my family and friends who may be looking to refinance. She answered all our questions and went out of her way to make us happy. It was a very pleasant experience to work with Paula.

 
 

Timothy G. - NC

The process was a little long, but in the end it was very good. The people were easy to deal with and the process was painless but a little long.

 
 

Glenn C. - NC

Raemi stayed with this loan throughout including any and all delays. She made the calls and emails required to facilitate the loan to closing. She is the type of employee that Reliance First Capital is fortunate to have at your employ.

 
 

George W. - NY

Sabra was very efficient and was able to explain in detail any questions we had. Was quick to respond to us.

 
 

Stanley M. - AR

Sean was absolutely amazing to work with. From the tiny details to the big details; he was on top of everything being done. Cannot say enough good things about him.

 
 

David H. - NC

Steven was patient and helpful throughout the process.

 
 

Tammy H. and Loyria D. - NC

The whole process was flawless. Wade and Michael were awesome!

 
 

Monique and Paul L. - PA

Lisa was friendly and helpful. We would not have even applied to First Financial if she had not called initially and helped us overcome financial challenges.

 
 

Winston J. - PA

Matthew and Lisa, you guys did a great job and we will recommend any one that need your service.

 
 

Stephen S. - OH

Lisa, Matt, and Tracey were very professional.

 
 

Monique and Paul L. - PA

Matt picked up our account after she went on maternity leave and helped us through to closing. He really went to bat for us and kept pushing to get our loan approved

 
 

Donnie M. - OH

Mike O'Brien was awesome in getting me through the refinance process. I have to admit, it was trying at times with the requests for documents but Mike kept a cool head and got me through. Mike kept me up to date every step of the way cementing my faith and confidence in him and Reliance First Capital. Kudos to the RFC team for a job well done. (as posted on LendingTree.com)

 
 

Ah Ling N. - NY

Thank you, Michelle, for staying by me and working so hard to make it happen. As I said, any other broker would have given up on me months ago!

 
 

Felecia and Michael C. - MD

Miles Commodore provided exceptional service. He was very through and knowledgeable of the loan process. I was very doubtful for months that I would not even get the loan due to my home value. Miles was very persistence, positive and encouraging. Turns out my home had more value than I realized. He was positive from the start till the closing of my loan.

 
 

Theresa D. - NC

If all the analyst are equivalent to Brian, then your organization would need nothing or nearly nothing to improve. I don't think anyone can top the service I had.

 
 

Barbara L. - NC

Cody was beyond great at his job, he explained everything to me in layman's terms and is very knowledgeable about all things mortgage. I will recommend him to all that ask.

 
 

Sean M. - NC

My loan officer was excellent. Answered all my questions. Was very patient and did not try and push me toward a loan I did not want. I'm sure my rate would have been better if my credit was better. Closing costs were rolled back into the loan and seemed about average. Dan's knowledge and customer service was excellent. He was responsive and did not push me towards options I did not want. I would gladly do business with him again. (as posted on LendingTree.com)

 
 

Pamela C. - TX

Derrick was so professional. Upon our first conversation Derrick explained everything in detail. As questions came up I could text Derrick or call him and he responded right back. I was very pleased with the entire process because of Derrick.

 
 

Karesa H. - AR

Was skeptical at first of contacting an online lender, but Lending Tree gave me some options that fit my needs. Connected with Lisa Warner at Reliance First Capital, and I can't say enough positive things about her. From the first call, she was on top of things, kept me up to date on how the loan was progressing and what I needed to do. She was always polite, courteous, funny and professional over the phone. Lisa made the entire process pain-free and easy. I would strongly recommend that you contact her if you are in need of a loan. (as posted on LendingTree.com)

 
 

Thomas L. - MI

Keep up the good work.

 
 

Donna R. - MI

Robert provided excellent customer service kept me informed throughout the whole process and found us a program that worked for our financial situation! I would recommend him to anyone looking for a loan program!

 
 

Ronald C. - NH

I was comfortable working with Joe from day one. My situation was not a slam dunk but Joe kept at it. Joe worked with the Credit Coach Brian to help clear up some credit report challenges. I am very happy with the process.

 
 

John N. - OH

Everyone I had contact with was very helpful.

 
 

Diane B. - NC

Kyle treated me with great respect(as if I was his mom) and made me felt like any question that I had was an important one and if I did not understand he would go over it again. He made himself available to meet my time schedule which I really appreciated and he always gave the head-ups on what emails or additional information was coming my way during the loan process. Initially, my goal was to see if I could get a loan for said amount, but Kyle working on my behalf for my interest gave me a greater outcome to receive the best rate and extra money in my book. He also shared with me on how to make this extra money work for me in the future.

 
 

Linda P. - NC

I worked with Lisa Brownstein. She is an excellent representative for the company - very customer focused. (as posted on LendingTree.com)

 
 

Carleen H. - NH

Matt and Tessa both were very helpful through whole process. Since I work seven days a week it's hard to make phone calls so they were very prompt at replying to my emails.

 
 

Terry P. - LA

Oliver did an awesome job in his service. Great Guy!!!!

 
 

Robert D. - NY

Reliance First Capital and James Stevenson in particular were absolutely incredible with handling all of my mortgage needs. The customer service, responsiveness and the attention to detail meant so much to my family. I would recommend to anyone and would personally use them any time I were looking for a mortgage or a refinance. (as posted on LendingTree.com)

 
 

Liane A. - NY

John provided truly exceptional service. I went with a different financial institution initially which was unsuccessful. John was the first person to reach out to me personally for my refinance and was persistent yet courteous. I should have gone with Reliance First Capital first. Once I contacted John, he was professional, kind and very helpful throughout the entire process. John went above and beyond my expectations and I will recommend him to anyone who may need these services.

 
 

Ronie E. - PA

Kyle provided exceptional service for me. He was always very courteous, and he did not pressure me at all, which I truly appreciated. I felt comfortable asking any questions and he always answered very respectfully. Kyle was very easy to talk to, and his explanations were very clear.

 
 

Robert F. - MD

Joe was truly helpful in getting me through this process. After having a short sale due to divorce, Joe worked to get me approved for the loan. Much appreciated.

 
 

Bee C. - NC

Leslie was very professional throughout.

 
 

Michelle T. - PA

Lisa was helpful every step of the way. She was exceptional and such a pleasure to work with.

 
 

Vicki V. - NY

Lisa is a great asset. I was so happy to have her guidance through the whole process.

 
 

Todd C. - PA

I cannot begin to say enough about Michelle. She went above and beyond getting me through a very rough refinance. I was in the middle of a divorce and had multiple issues happening on top of trying to complete this transaction. She was reassuring, and had all the answers for all the questions that I needed. She needs to be commended for a job absolutely and extremely well done. She is an asset to your company and I am honored to call her my friend. I will recommend your company and Michelle to anyone in need of mortgage assistance. THANK YOU MICHELLE, YOU ARE COMPLETELY AWESOME.

 
 

Chinita and Sheldon S. - NC

Oliver keeps us updated throughout the complete process.

 
 

Maria G. - TN

Pamela is a great and professional person who takes the time to do what's best for her customers, I definitely recommend her to anyone.

 
 

Wendell T. - OH

Michelle provided excellent communication. She was pleasant, professional and helpful.

 
 

Adrian M. - NM

Oula provided exceptional service. I had done a refinance request 6-8 months ago through various online portals and wasn't ready to fully commit. After shopping around some and waiting I was contacted by Suzanne randomly. She mentioned she would do whatever was necessary to earn my business and she did just that. She was fully involved through the process answering dozens of my emails and questions that came up. I fully believe this helped to make the process smoother and more comfortable.

 
 

James C. - FL

Chad was there for us 24/7. He answered any questions we had and explained all of the documents. Helped resolve issues we had with testing at county levels. He is a good man to have on his side. If ever we need financing again we would not hesitate to contact Chad for mortgage assistance.

 
 

David M. - PA

I have no suggestions on how you can better a more perfect experience than I had. Robert just worked to keep us informed on almost a daily basis. I would send clients to Robert without blinking an eye, Superb and very well mannered. We were treated like we were one of his family. That is what a good business man does. Highly Recommend Robert to anyone.

 
 

Vicki S. - SC

Ruth had worked with us several times over the past year. She kept us informed along the way when it was time to proceed with the refinance.

 
 

Julie F. - NC

I think one of things that made the experience so wonderful for me is that Derrick made me laugh all the time. He was informative, compassionate and effective. He is the type of person that you want to invite over for dinner. That type of relationship building is hard to come by. I loved working with him and wish him all the best because he is the best. I could not have asked for a more well rounded and professional Mortgage Analyst.

 
 

Lynn H. - NC

Frank helped us with the loan process from the beginning and was there at the ending to answer our questions and get things done. Deloise was great to work with as well. Frank went above and beyond with all his help. Frank was very professional, beyond helpful, very knowledgeable, such a pleasure dealing with him.

 
 

Lori J. - NC

Very easy process from start to finish! We were able to refinance and save quite a bit of money monthly, and stay at a 15 year mortgage, which was our goal. Every person we had contact with was very professional, and very prompt with any communication with us! Thanks so much to everyone at Reliance First Capital(as posted on LendingTree.com)

 
 

Kelly and Elisabeth D. - SC

We had tried to Refinance using our bank and they messed it up by running our credit three times before then telling us oh we are sorry we can't do the refi because your credit numbers are too low now. At Reliance First Capital it was a completely different experience! They were ready to move forward when I was ready to move forward. They did not push making us feel we were just some number in a quarterfinal quota. They were also the only one that responded to my Lendingtree request for information IN THE WAY I specifically asked them all to respond to me by EMAIL ONLY first! Yes I did not like dealing with our local bank and because of that bad experience I was needing to have a conversation trail meaning our email conversations so that I could refer back to them if I had a question. Amanda Mowbray respected my request and was happy to meet me in email to get this refi done. This was the single BEST experience I have had and I have dealt with mortgages on 4 previous occasions and this experience with Amanda Mowbray and Reliance First Capital was by far the Best ever. Like all people we have had trying financial situations in our past however Amanda Mowbray was still able to help us move from our adjustable 10 percent mortgage into a 4 percent 20 year mortgage and for that we are very grateful. Thank you Reliance First Capital for employing fantastic professional people like Amanda Mowbray! And thank you Amanda Mowbray for helping my family to walk through our refinance experience you're the best! (as posted on LendingTree.com)

 
 

Karen V. - PA

Dan was very professional, kind and very good at communicating.

 
 

Nancy W. - PA

David did an exceptional job keeping us well informed.

 
 

Stephanie D. - TN

Ed went well above and beyond to make this refinance happen. I cannot speak highly enough; I even referred him to a friend of mine.

 
 

Judy W. - OH

Patrick did a great job - very caring and understanding; very knowledgeable. Made this process easy for us.

 
 

Nora J. - NC

Paula provided the necessary information I needed to proceed with my loan application and continued to help me throughout the process.

 
 

Calvin B. - IN

Phil provided great communication and excellent customer service.

 
 

Calvin B. - IN

Phil was excellent to work with and very upfront. One of the most positive transactions I've ever done... and this isn't something that is typically easy.

 
 

Stacy B. - NM

Joanna was very courteous and friendly. She was upfront and honest, day one to closing day. There were no surprises. I would definitely recommend Reliance First Capital to a friend or family member. But they would have to request Joanna. Thank for helping us in our time of need. Y'all were hassle free.

 
 

Kathleen S. - OH

Jody answered all questions and kept us updated on the progress of the loan.

 
 

Jeffrey G. - NC

My refi was just completed and the entire process, was guided by Dan Holmes at Reliance First Capital. From start to finish he was in constant contact, with the #s, process, follow up, explanations, answers to my questions, from the beginning he mapped it out, guided me along this journey, and everything occurred exactly as scheduled. My wife and I are very happy and recommend to our friends Dan Holmes at Reliance First Capital for you refi needs. (as posted on LendingTree.com)

 
 

Ernestine P. - TN

Kevin and Tracie helped us through the entire process. Great job.

 
 

Eric M. - SC

Hey Mike my wife and I really appreciate the way you handled our loan. You showed diligence and true professionalism. And I will always be looking for new clients to send your way, and again thank you sir.

 
 

Eric M. - SC

Michael is very honest and what I consider a true professional.

 
 

Richard S. - NH

We had an issue just before we were to finalize our refinance in Feb 2015. Our agent Michelle Williams stuck with us till my wife was able to find a new job. She was with us every step of the way. (as posted on LendingTree.com)

 
 

Tiffany G. - TN

Suzanne was very attentive, extremely nice and easy to get a hold of.

 
 

John B. - NC

Glenn and Tessa were great to work with. They made the entire process painless.

 
 

Kevin S. - LA

Henry did an amazing job all the way through...when looking into a loan at first I was really not wanting to deal with the headaches; but after talking with Henry...It was the best service I've ever had dealing with financing. I will be recommending everyone I know to contact Henry at Reliance First Capital for any mortgage needs.

 
 

Kali H. - TN

[The process] was wonderful!

 
 

Geraldine T. - AL

Leslie was knowledgeable, patient, supportive and professional as she executed her duties and guided us diligently through the entire process relative to our new experience of refinancing through this new experience. She was definitely instrumental in keeping us on board when we would become frustrated and wanted to terminate. Very satisfied customers and credit Leslie for staying with us to completion.

 
 

Mary Y. - NC

Michael Wells provided excellent and timely information and service all throughout the loan process. I would recommend him to anyone at any time for excellent and fast service... He was helpful without being obnoxious or pushy... Great service... Everything was done in professional but personable manner.. I will keep Michael and Reliance First Capital in mind when speaking with friends who may need to use the service in the future.

 
 

Sharon K. - AL

Adam was wonderful and very good to work with!

 
 

Jamie C. - NC

I contacted Tony Palermo from Reliance First Capital on May 16 to inquire about the possibility of obtaining a mortgage. I did not know if it would even be possible for me as I have had credit problems in the past. Tony spent some time with me and asked me questions about my job, finances, bills current and past and basically what my story was. He said he could help. I was still skeptical, but he put me in touch with a realtor (Sharon) who took me out the following day to look at places. I had a preapproved letter in my hand! I was still nervous that this would not work out, but went looking anyway. I found my dream property just three days later. I submitted an offer and it was accepted. I completed the mortgage application and the process began. Tony was in touch with me every single day. If I had a question and he didn't answer my call right away, he called me back within minutes. I knew where my loan stood every single day. On June 22, a little more than 30 days after contacting Tony for the first time, I closed on my new home. It was not only an easy process - seamless, but it was pleasant. Tony was great to work with. I highly recommend Tony and Reliance First Capital(as posted on Yelp.com)

 
 

Richard C. - OH

Brian was the one that reached out to us and explained every action and kept us informed of every step of the way. Was outstanding to deal with. Fantastic customer service..... Brian was the main point of contact, but others were who were involved in the process your great and treated us in a truly professional manner. Great team of associates. No names at this time, but if I should encounter some looking for such a service. Reliance First Capital will be my first recommendation and would direct them to Brain.

 
 

Lora C. - OH

Brian went beyond what expected, he made everything understandable and was extremely helpful.

 
 

Chad R. - OH

Throughout my whole loan process, Chad made everything as painless and easy as he could, was very informative, and kept in touch often. I would strongly recommend anybody to deal with him or Reliance First Capital.

 
 

Marilyn N. - IN

Cindy was wonderful. She became a trusted friend.

 
 

Oscar G. - AL

David was very professional and courteous, catered to my needs, and informative.

 
 

David A. - PA

Peter Stebbins at Reliance First Capital was remarkably responsive and took a personal interest in our home, our lives and our mortgage. When we needed help along the way, he was always there. Just a great experience all the way around. (as posted on LendingTree.com)

 
 

Colin G. - TX

Reid Pearlman with Reliance First Capital was 1st class from start to finish. He was very professional but personal at the same time and made the refinance process very easy and smooth sailing. (as posted on LendingTree.com)

 
 

June H. - TN

I had a great experience with all the personal in this group. I sure was glad we went with them. We are now getting all the info on reverse mortgage. my husband wants to find out more. Thanks again for all your great help. (as posted on LendingTree.com)

 
 

John V. - TX

A very smooth process. They were a lot of help though out the whole process. (as posted on LendingTree.com)

 
 

Ronald S. - NC

Roman provided courteous communication throughout the entire process. He was always ready to go the extra mile.

 
 

Roger H. - TN

Ruth was great and she didn't give up on the IRS.

 
 

Herbert M. - AL

Toi Meade. Toi Meade. Toi Meade. Toi Meade. Toi Meade. Toi Meade. Toi Meade. Marilyn and I believed from the first time we all spoke we found the lady we were looking for. We had a investment go bad, a friend defraud us, a bankruptcy attorney ruin us and nowhere to turn until Toi came into the picture. Exceptional is what Toi is. We have been trying for some time to get Toi and her family to Mobile so we can wine and dine them. Toi says this will happen soon and I cannot wait to meet the lady who did what no one else would! Simply keep their word.

 
 

John W. - VA

Tracy kept me informed through the entire process and really went the extra mile as my mortgage was not typical.

 
 

Roger F. - NC

Great people to work with, they always follow up with answers to all questions. Call when they say the will. Dependable. (as posted on LendingTree.com)

 
 

Sheila M. - TX

Very happy with my refinance. Numerous lenders called the only one to email was Reliance First Capital. I was able to take care of everything via email and was very happy with the results. (as posted on LendingTree.com)

 
 

Bianca S. - OH

Yana, I am finally done unpacking and getting settled into my new home. I just wanted to drop you a note and say thank you for everything. I appreciate you and the education that you gave me along the way as a new home buyer. I am happy to be out of my apartment and have a place to call my own.

 
 

Larry S. - VA

Carl Burns was everything thing you could have ask for in service and lending, Great Job Reliance First Capital(as posted on LendingTree.com)

 
 

Susan B. - OH

What an excellent experience! I work crazy hours and have a lot of demands on my time. Carl worked with my schedule and made things as convenient as possible. He was comfortable using many communication tools which made everything so much easier for me. The service was excellent. I never felt pressured or rushed. (as posted on LendingTree.com)

 
 

Billy T. - AR

Joe has shown to me that there are people who still care about integrity, Joe has in my opinion gone far beyond what most people would have done to help me fund my loan. I really can't say enough about Joe Richards, Thank you..

 
 

Steven T. - PA

Awesome company, holds true to their promises. (as posted on LendingTree.com)

 
 

Evan R. - AL

Great experience, Excellent customer service. Many programs that fit your specific needs. No pressure, smooth and fast closing. (as posted on LendingTree.com)

 
 

Ricky R. - ME

David did a great job offering several different types of loans and walking us through the loan process.

 
 

Magdalena C. - CA

Joseph was understanding, receptive, and perhaps even in contact too frequently. :). He was great!

 
 

Lora C. - LA

Edward was very professional and proactive. Which made everything move quicker and smoothly.

 
 

Delores S. - MD

Lauren Wright was very professional and provided excellent service. She always kept us well informed as to what was going on. We would definitely recommend her to anyone interested in a refinance.

 
 

Denise L. - ME

We recently refinanced our house through Reliance First Capital. The service was incredible! Our loan officer Maya was THE BEST! It only took a few short weeks and we are now in a much better position than we were before. We got an awesome rate and we are very happy!!!! Thank you Maya!!! (as posted on LendingTree.com)

 
 

Alice A. - PA

Mike went over and above what was expected while going through this process, it was over a 6 month ordeal and he kept his word and called me when he said he would and encouraged me that he would be able to help me out when all other "refinance companies" did not come through. Kudos to Mike. I believe in giving credit where credit is due and he deserves a lot of it, granted there may be others that I am not aware of on the back end of all this paperwork, and they most likely deserve credit also. Mike was my contact person who put the wheels in motion and for that I am grateful to him. Thank you.

 
 

Joanna T. - ME

Brian Bushi provided exceptional services to us for a loan that was quite complex because we own two businesses in addition to our regular employment. This loan took quite a bit of time and Brian was there every step of the way explaining the process to us. He also was wonderful about scheduling phone conferences outside of office hours as needed because of our work schedules, making himself available on the weekends and evenings as needed. We greatly appreciate all of Brian's assistance and think that he is a strong asset to Reliance First Capital. Because of Brian's exceptional service we may consider using Reliance First Capital again despite the extremely strong dissatisfaction with your underwriting team.

 
 

Edward K. - CA

Chad did a great job from being to end of my refinancing. He offered many different kinds of loans and we did the best one for our situation. With having some tough financial problems in the past, this company worked with us to save my family around $375 per month of my previous loan. Thanks again Chad. (as posted on LendingTree.com)

 
 

Donald L. - TN

David always returned my calls and walked me through the process. He did everything to accommodate my schedule, great job.

 
 

Maureen C. - WA

Lauren was real genuine and made me feel like I was important enough. Second time using Reliance First Capital and must say still pleased.

 
 

Gregory R. - PA

A job well done, thank you! Michael was honest, professional, reliable, and very knowledgeable. I am very pleased with Reliance First Capital. I will definitely give Reliance First Capital a referral if any opportunities cross my path.

 
 

Alicia S. - CT

Thank you SO MUCH for all your hard work to make this closing happen yesterday. I really appreciate all your efforts and taking a lot of the stress off me. Tom and I look forward to a happy life at our new home. You are both wonderful and I enjoyed working with you. Please keep in touch.

 
 

Alicia S. - CT

Michele was wonderful and worked very hard to meet the deadline of the closing.

 
 

Lula E. - NC

Miles was our mortgage analyst. He explained the process from beginning to end to make sure that we understood the process and what our advantages would be to refinance our home. We are very happy that we followed his instructions. Thank you for having such a knowledgeable staffer.

 
 

Steven H. - AR

Raemi was excellent to work with!

 
 

Patrick M. - NC

Before I went to lending tree and found Reliance First Capital mortgage, I was turned down three times. I spoke to Roman of Reliance First Capital, on a Saturday. This representative was courteous, professional, thorough, and reassuring. In approximately 30 days I refinanced and closed on my new mortgage. I cannot say enough good things about this company. I'm saving over $200 a month. (as posted on LendingTree.com)

 
 

Gail V. - SC

Ruth kept me very informed during the entire process and was very helpful. I would highly recommend her.

 
 

Florence P. - NC

Ruth was focused and responded to my issues professionally, with guidance and provided the answers to my questions.

 
 

John T. - AR

This was my second transaction with Reliance First Capital, and both coordinated with Daniel. He is top notch, a HUGE asset to Reliance First Capital. I know I am in good hands dealing with him. I have purchased and sold various homes in the past 45 years, and must say that Reliance First Capital and especially Daniel far exceeds any and all expectations anticipated from all of the previous lenders and/or analysts.

 
 

Scott M. - NC

David provided exceptional and admirable service during the entire loan process. He made it relatively simple and painless. Thanks, David! Thanks, also, to Tracie for facilitating the final steps to approval.

 
 

Cathy and Richard L. - NJ

Thank You for the follow up. Everything went very well. We were done in 45 minutes. Very nice gentleman. Thank you and Kim for all your help and the fast turnaround time. Something to be proud of!! Believe I know in this business when you have so many other parties to depend on.

 
 

Franklin M. - SC

Lisa [provided] excellent service, good job Lisa.

 
 

Daniel S. - PA

Ken was positive throughout the loan process even though I expressed concerns about getting the loan through. I had tried to get this loan through [another lender] and they came upon the same problems that Ken did. [The other lender] even assigned me a manager that had 15 years experience, and he couldn't get my loan to be accepted. Ken kept telling me he would get it done and he would treat me as if I was part of his family. He ran into the same problems that they did but he worked his magic and powered me through each one. My wife said he seemed a little aggressive, but I told her that if we wanted to get through this process, we needed someone like Ken that had the tenacity to push through things that [the other lender] couldn't finish. Ken was always positive and concerned about taking care of us. I would not be surprised if Ken was the top producer of loans in your company. I would be happy if Ken considered me as one of his friends.

 
 

Jesse B. - TN

Kevin and Tiffanie both were EXCEPTIONAL in providing information and keeping me up to date with any developments.

 
 

Michelle L. - NC

Mike is fantastic! Even suffering through the Bubonic Plague, he and his team were troopers and managed to complete my loan in under 4 weeks - I'm pretty sure that's some kind of world record. Kudos to Mike, Sarah and Tracey for their professionalism and hard work.

 
 

Kevin K. - CT

Michael was amazing to deal with. He won our business just by being a nice, honest, friendly person. He was constantly in contact throughout the whole process and handled everything wonderfully. We felt like family by the end of the loan process! I would definitely recommend him to anyone looking for a loan or refinance.

 
 

Angela R. - TX

Jaye was very professional and informative. Kept in constant contact with us as the loan processed.

 
 

Virginia M. - TX

Jaye was my primary contact, he provided the best service I believe I have ever experienced.

 
 

Darryll E. - TN

Jourdan was very helpful and knowledgeable during this process.

 
 

Teresa D. - LA

Kenya was always pleasant and helpful.

 
 

Eva B. - OH

Jerome he is just a wonderful person all around. He's not just interested in getting the loan through but your well being as well. I feel like I been knowing him forever. I usually don't do surveys but I'm doing it to tell you about this wonderful man.

 
 

Debra B. - PA

Maja ROCKS!!!!! Constant updates and communication and always going that extra step. Well versed and efficient--large asset to Reliance First Capital---keep her! We have had the most efficient and money saving benefits provided to us and the mortgage analyst was excellent at her job. We fully intend to recommend Reliance First Capital to all we can directly.

 
 

Joseph H. - TN

Mike was absolutely fabulous to work with - he managed to find a loan for us that no one could. He is a fellow Reliance First Capital needs to nurture and grow - a wonderful representative of the company.

 
 

Darci V. - PA

Harold was very personable and professional during the whole refinance process. We had a lot of choices when it came to refinance and I'm glad we went with Harold.

 
 

Kay M. - WY

John was the best Mortgage Analyst I have ever had, he was in constant contact with me to keep me appraised of where we were at. I thank him for all his hard work. I have told several people about my experience and will definitely recommend your services to others when I hear of them.

 
 

Vickie W. - MD

I would not recommend changing a thing. the process went very smooth. Every question I had was answered. Lisa went over and above anything I could have ask for. Thanks for everything. I am a auto mechanic by trade so speaking on a phone means my hands will not be fixing a automobile. Lisa would text me with a update or if I needed any more information sent in. I can't even say enough how much easier Lisa made this as a whole go so smooth. We had a problem with a credit line I had closed but in my credit it still shows a balance. Lisa directed me how to fix this problem as quickly as we could.

 
 

Tracy G. - AR

Jessica always returned calls and emails, keeping us up to date. Provided her personal cell phone number in the event we had questions or concerns at closing. Always made sure we understood and were comfortable with our loan and options.

 
 

Almeta R. - TN

Kenya gave exceptional service, she was more like family. I trusted her. I can't think anyone right now but if I meet someone who needs a loan I will recommend to Reliance First Capital.

 
 

Donna B. - TN

Have Michael cloned so he can help more people!!!!

 
 

Janet L. - AL

Never have I dealt with a more expedient, professional and just plain NICE company employee!! Keep up the good work!

 
 

Philip F. - NC

Documents I should have had and did not were tracked down and acquired by Regan. Outstanding customer service and I believe he really did care. I was kept well informed by phone and e-mail during the entire process.

 
 

Tina B. - IN

Carlton was absolutely wonderful and made me feel completely comfortable during the entire process. Great Job!!!

 
 

Tanya M. - CA

Chad was extremely attentive to any of our concerns/questions. Simply "OUTSTANDING"! Continue with your professionalism, and excellent customer service.

 
 

Julie P. - OH

Michael walked us through the whole process of buying our home. He always kept me up to date on everything and answered all my questions.

 
 

Ralph T. - NM

I had worked with 3 different mortgage companies before working with Jessica and Reliance First Capital. Jessica walked me through the process over the past 2 months and exhibited great patience with this senior who needs great patience. Thank you Jessica. I will pass your name and company to my fellow veterans.

 
 

Glenn M. - CT

I received yet another call to refinance my existing mortgage, but I declined. I was tired of going through the process only to find out that my Loan-to-Value was much too short. This LTV was no friend of mine. Lisa Warner was with Reliance First Capital, and she insisted that she could do what others could not, and after some thought, I gave her the green light, knowing what the end result would be. The problem with this plan was that Lisa knew her stuff, and she wanted to prove me wrong. She guided me every step of the way via email and phone call. Everything was explained thoroughly right to the end. I actually refinanced! I actually dropped my rate...and my monthly payment. What I wanted all along was accomplished, and it was something no other lender was able to do. To me, she is a miracle worker, and she was able to drop my monthly output at a time when it was ready to head far north! Thanks Lisa! (as posted on LendingTree.com)

 
 

Magaret K. - PA

I had the pleasure of working with Noelle, I thought she did an outstanding job with my mortgage refinance. Toward the end of the refinance there were a few changes that had came up but I guess a smooth ride from start to finish would have been wishful thinking on my part. But all in all I am please with my refinance and I would recommend Noelle from Reliance First Capital.

 
 

Stephen M. - NC

I was impatient and wanting to move fast fast fast and you all accommodated me and we got through the process quickly. Paula was helpful and was very patient with me as I checked in with her every 3 seconds. She had suggestions for what we could do with our situation and was not only helpful, but extremely encouraging and sweet!

 
 

Michael P. - PA

Lauren was awesome.

 
 

Anne and Samuel S. - AL

Miles was exceptional in handling this very difficult and stressful refinancing of our home. Miles is a first class act.

 
 

Mary R. - TN

Jourdan was very pleasant and professional.

 
 

Jason R. - NJ

Ken was always available to answer questions in a clear and honest way. He was available at any time of day and walked us through each step.

 
 

Nancy N. - TX

This was a wonderful experience, much better and more personalized than I experienced with a refinance 8 years ago. No hassle, and done within 3 weeks of first contact. I would highly recommend them since this was the lowest pressure of all who contacted me (6 different lenders). Also, kept contact at my convenience, not theirs, and scheduled all contact based upon my schedule and location. Awesome closing - 20 minutes of signing the papers since I had them to read 48 hours before closing and didn't have to read them there. (as posted on LendingTree.com)

 
 

Julie F. - TN

Lisa was a pleasure to work with.

 
 

Nora C. - CA

Danny was VERY GOOD at getting me all info and in a timely manner.

 
 

Robert C. - CA

Danny was more than helpful. He has always there for all info I needed. Great job. Thanks.

 
 

James B. - OH

Ken was exceptionally aware of all my needs and provided professional assistance to me throughout the entire refinancing process.

 
 

David W. - TX

Lisa coordinated my loan and went way above the line to ensure everything went as planned. Great Service!!!!

 
 

Christine W. - NC

The loan ran into problems not related to Reliance First Capital or us in some cases. Lisa did a tremendous job in a difficult situation.

 
 

Richard M. - NM

Very responsive to our needs and our over goal. Thanks for helping shape our future! (as posted on LendingTree.com)

 
 

David L. - WY

We were kept advised on any updates or possible changes as soon as they became aware of them. I do not see how anything could be improved when you have Phyllis as a Mortgage Analyst. She was on top of everything, very pleasant to work worth and I felt that I could trust her with all my information. She worked out a program that cut 14 years off our current loan, pointed out the benefits of consolidating and was able to lower our closing costs by half.

 
 

Stephanie K. - TX

Amanda was great!!

 
 

Frances G. - PA

I honestly cannot say enough great things about Amy Clark! She was absolutely amazing! This was my first time buying a home in my own, and she was not only knowledgeable, but also brought a level of comfort to make this a great experience. I will highly recommend Amy, and also Reliance First Capital to anyone looking to purchase a home!

 
 

Zylphia G. - NC

Ed was a pleasure to work with. He truly acted in the interest of our financial needs and did everything possible to research all options and provided a very smooth and speedy process.

 
 

Duane H. - SC

Edward was the first to call after we showed a desire. Willing to wait when I was comparing companies. Professional, knowledgeable, well spoken. Ed made our experience as positive as it could possibly be.

 
 

Ronald L. - SC

Ed did an exceptional job during the entire refinance process. Thanks for the exceptional service.

 
 

Barbara H. - FL

I turned to Cindy who patiently saw me through a refinance process to help me with a small mortgage loan that, while approved in January, had been stonewalled since. Through her efforts, Toi in North Carolina took over the matter and, in a matter of less than a month, the loan was approved and resolved.

 
 

Gregory V. - PA

Erin was great to work with as she was always courteous and informative. She was flexible as she worked around my busy schedule.

 
 

Salvatore M. - FL

Frank Prato was very helpful if I had any question he got back promptly. I was impressed with [Reliance First Capital's] professionalism, If someone I know is looking for a mortgage I will definitely tell them about Reliance First Capital.

 
 

Klee D. - PA

Had it not been for Steven, this loan most assuredly would never have closed. Six weeks into the process, I was frustrated and fed up, ready to walk. Steve stepped in the eleventh hour and saved the day. There is no telling how much more quickly this loan might have closed had someone of Steve's caliber and knowledge handled it from the beginning. Steve closed the loan in two days!

 
 

Robert S. - SC

Excellent experience - again. VA IRRL (VA Streamlined Refi) funded 15 days from first contact - it cannot be any easier or faster. Wonderful time working with Toi Meade. She's professional and polite, and eager to get the best for her customers. (as posted on LendingTree.com)

 
 

Doyce W. - AL

Jeffrey was as good as one could ask for, #1 in my book. All my thanks goes to him. He was so very professional, very helpful and friendly. Things couldn't have gone any better. We were very lucky to find your company. Thanks to everyone at Reliance First Capital that worked on our loan.

 
 

Wesley N. - AR

Lisa did a very good job staying in touch with me about what was going on and what I needed to do next, or what my options were. She made it very easy for me.

 
 

Kathleen D. - LA

Mike was very professional and he gave us several mortgage program options. He made us feel very comfortable and trusting of Reliance First Capital, very honest. Just a all around nice guy!(:-)

 
 

Andy D. - LA

Michael was professional and handled the entire transaction in a timely fashion. Would highly recommend.

 
 

Wendy D. - PA

I was sent to Reliance First Capital by a friend after I've spent months trying to get a mortgage for a house I already owned. Due to my very low credit score from divorce. From the very first night I spoke with Genie she was always supportive with my situation and very knowledgeable with different types of loans. It was a long and slow process but she managed to help me when no one else would even take the time to talk to me. I would recommend Reliance First Capital to anyone. My experience was very frustrating at times but Genie was so kind and understanding and led me through it step by step.

 
 

Priscilla B. - KY

Leslie Nicolas...Leslie did an excellent job of keeping us informed and letting us know all of our options and finding the best options for our current situation. She showed that she cared about us and our current situation. She was up front and honest and answered all questions clearly.

 
 

Ryan L. - PA

Marvin kept me informed of the process. I was very thankful for all his hard work.

 
 

Kathryn K. - KY

Michael was courteous, honest, assuring; very helpful by staying in touch with every procedure that was completed.

 
 

David D. - PA

Yana, your were so helpful to us.. We wouldn't have gotten a lower rate if it weren't for you. You were always there for us when we had questions...Thank you. (as posted on LendingTree.com)

 
 

Jennifer W. - TN

Sharon was great! She was able to retrieve documents and guide me step by step through this process. I received a great financing rate. The closing process was no hassle to me, easy process. (as posted on LendingTree.com)

 
 

Alfred D. - MD

Michael helped us understand available options and guided us throughout the process, facilitating a smooth and pleasant refinancing experience for Jeanne and I.

 
 

Archanaa A. - PA

I literally received at least 20 emails/calls. The only reason I responded to Rob's call was he did not sound desperate. He was totally clear and confident about his offerings.

 
 

Ray D. - PA

My wife, Kathy, and I would like to take this opportunity to express our appreciation to both Reliance First Capital and in particular Joe Donahue for taking us through the loan process to successful conclusion. A number of weeks ago Joe contacted us on a follow-up call to see if we were still in the market for a refinance of our mortgage. As it turned out, we had just had a deal fall through due to an error in the appraisal. I informed Joe of the situation and he offered to see if he could help us out. Things moved especially quickly not only due to the fact we had already gathered most of the documentation required, but also due to the fact that Joe was diligent in following up and staying in contact with us throughout the process. Unlike our previous experience with another company, we were never unsure where things stood in the process. Joe was especially responsive and informative when we had questions about the loan. Of the numerous homes that Kathy and I have purchased over the years, we cannot recall a process and closing that went more smoothly. Even though we had some issues in our credit history, Joe and Reliance First Capital worked through them with us and, with the help of me being a veteran, were able to successfully complete the loan for us. We cannot thank Joe and Reliance First Capital enough for taking on our mortgage. This not only freed us from a personal mortgage note with a balloon payment due next spring, but also helps us re-establish ourselves as credit worthy risks now that our difficulties are well behind us. Iӭ sure the private mortgagor will be thrilled to have the note paid off. We are obviously grateful to them for taking a risk on us when we were in a difficult situation, relocating from Minnesota. Thank you again Joe, for everything. We truly appreciate your help, professionalism and friendliness over the last couple of months. We wish you the best of luck and success in the future.

 
 

June J. - NJ

I can't say enough superlatives about the care that was provided to me throughout my refi experience. Mike Mucciarone really exemplifies the term "customer service". Having been in the Hospitality industry for more than 30 years, I understand how important the customer is to our businesses. So does Mike. (as posted on LendingTree.com)

 
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John W. - ME

I have refinanced my home several times since buying it in 2002. I have never had an easier time than I had working with Reliance First Capital, and especially Noelle Boehme. She was very easy to work with, handled any issues that came up quickly and professionally, and always kept me informed on the progress of my loan. I would highly recommend her to anyone looking for a mortgage or refinance. (as posted on LendingTree.com)

 
 

Louis S. - PA

Thomas was exceptional. He returned my emails almost instantly any time day or night. He was always very polite, and was a pleasure to talk to. He walked me through every step of the process so there were no surprises. I think we are really lucky we got him for our Mortgage Analyst, great guy.

 
 

Amy C. - OH

James and Matt were very nice and timely. Jim was always positive which I think is a good start but my husband wanted more technical and to the point which clicked with Matt. The combo of the personalities worked.

 
 

James L. - WA

I want to thank Cindy for walking me through the whole loan process. She was very professional and totally honest throughout the mortgage process. THANK YOU!!

 
 

James K. - LA

Ed was professional, personable, and always prompt when I needed his assistance throughout the process. He is the reason I chose Reliance First Capital over 3 other lenders.

 
 

Heather T. - OH

Eric was up front with everything, very prompt with returning phone calls. Easy to deal with.

 
 

Linda E. - MN

I had a history of botched refinancing situations. Eric was exceptional in his handling of my loan. He was very clear about the process, timelines, etc. My experience was flawless.

 
 

Rhonda H. - AL

Jeff was very prompt and helpful to our family. He kept me so informed and friendly that he seemed like a life-long friend.

 
 

Queen A. - NC

Kelly was very courteous, professional, and friendly. Provided me information every step of the way.

 
 

Sandra Y. - MD

We are very satisfied with our refinancing with Reliance First Capital, LLC. Everyone was helpful and efficient and made this experience easy. (as posted on LendingTree.com)

 
 

Donese M. - SC

Thank you for everything! Amanda was great! She and Reliance First Capital made my refinance process as easy and stress-free as possible! (as posted on LendingTree.com)

 
 

Jack L. - OH

Brendhan was exceptional in his work from start to finish. This was a cold call that led to a deal and closed quickly. We felt part of the process every step of the way.

 
 

Willie C. - TX

I wanted to send you a special note to say what a pleasure it was working with Brittany. Throughout the entire process Brittany was extremely organized and focused. I have a very demanding job with about 85% travel. Because of this, I must admit I was not the most timely in submitting my documents. Brittany remained patient and most importantly professional and very pleasant the entire time. She was ALWAYS available to answer questions and guide me. She is an asset to the company.

 
 

Walter A. - CT

Allen provided exceptional service.

 
 

Franklin B. - TN

Alex always kept the ball rolling

 
 

Janet H. - AL

Alex was very professional and worked exceptionally well to take care of the complete process. I do not know of anyone at this time but will definitely refer anyone I can in the future.

 
 

Donald A. - TX

Brittany is congenial, attentive, knowledgeable and is eager to help but sheӳ not pushy. The service she provided exceeded our expectations. Brittany's personal commitment to quality was obvious in throughout the process. We will be happy to recommend Brittany and Reliance First Capital.

 
 

Andrew C. - PA

Dan was very knowledgeable, courteous, and easy to get a hold of. Thanks for everything!

 
 

Heather H. - OR

I do not have enough kind words in my vocabulary to express to you what an amazing person Thomas he is! He was kind and extremely helpful from the very start to the finish, always keeping me updated on what was going on in the process of my refinance. Tom never once made me feel like I was a nuisance with my daily questions. (And I had PLENTY) I have never had a more enjoyable professional experience in my entire life. He made this whole process much easier and a lot less stressful. He has the perfect balance of professionalism mixed with personability. Thomas deserves the MVP Award!!!

 
 

Mike and Carol B. - IN

My Wife developed severe arthritis, and was unable to continue to work full time. This greatly reduced our household income. We wanted to refinance and draw out some equity to lessen the burden on us. I contacted Reliance First Capital, and Joseph Richard was assigned to my account. It was one road block after another, but Joseph kept trying, and he kept me up to date. Most would have just said "no" and moved on after our first encounter. Not Joseph. He went above and beyond what I would expect from a business. Just when it looked like it was hopeless, Joseph came through. It literally changed our lives. We can now live comfortably on my salary, and I can take care of my Wife. If you want to train people in Professionalism, Work Ethic, Honesty, and Customer Service, you need to model them after Joseph Richard.

 
 

Richard J. - CA

Phyllis was very thorough in explaining everything we asked her about our refinance...will definitely refer people to her. Excellent person to talk to about refinancing issues. Great, fun personality.

 
 

Patrick M. - OH

Robert was very knowledgeable and responsive.

 
 

Paul R. - IN

Rush is fantastic, this is not my first refinance I always shop as I did this time. I was within days of closing with New Day and you guy made a much better deal at a lower APR and more than 3k back cash of which I dearly needed to lower my monthly bills. We want to adopt Rush as our son.

 
 

Allen D. - OH

Steven was very informative, knew his stuff, explained in detail things I didn't understand, and called me back right away. The best part is we closed my loan within 30 DAYS! What a great guy Steven is! You got a wonderful worker working for you!!!

 
 

Wendy M. - AR

Steve was extremely patient and professional. Would definitely recommend him. I was a difficult and demanding client but he showed patience and understanding all the way. (as posted on LendingTree.com)

 
 

Elaine R. - NC

Lisa was incredible. After my previous bad experiences I was hesitant to actually begin another loan process. Lisa went above and beyond to help us acquire a loan that was best suited for our needs and situation. I felt like I have known Lisa forever. She helped put us back on track. If the opportunity arises, I will highly recommend Reliance First Capital to others. Thanks, Lisa, for a job well done!

 
 

Lawrence T. - CT

Luke above and beyond.

 
 

Scott M. - PA

Steven was very prompt and very helpful during our first home buying experience.

 
 

Leslie H. - TX

I want to say that my husband and I refinance experience was exceptional. Brittany stayed in touch with us on a daily basis. She did an excellent job.

 
 

Tommy C. - WY

Frank helped us though the loan process making it a great experience. Frank kept us informed throughout our the whole refi My wife and I would like to thank him for his friendly and professional attitude towards us, Great Guy.

 
 

Charles C. - NJ

Sharp, professional, patient and caring. Process is not an easy one, given new banking laws and procedures, and Steve balanced things out to the finish line. Great job. [I] don't know of anyone who is in the market to buy or re-finance but I will definitely recommend Reliance First Capital because you are the best!

 
 

Robert B. - NH

Thank you for getting us a mortgage.

 
 

Jewats - TX

My experience with securing refinancing with Reliance First Capital was positive. It started when Michael Pratt, the mortgage analyst, came back with a proposal for financing that was better than what I had asked for. The other companies simply quoted what I had requested. Mike took the time to put together a better package. Afterwards he kept me updated with the progress almost daily, and worked with me to ensure that all requirements, and documents were complete and in order so that there were no delays or surprises when it came time to close. I am very happy with the refinancing Reliance First Capital helped me secure, and very well pleased with Michaels performance. (as posted on LendingTree.com)

 
 

Joseph M. - CT

Phyllis took my financial situation and turned it around 180 degrees. Treated me and my wife with the ultimate respect. During the mortgage process Phyllis treat us like a family member. She went out of her way to make the mortgage process painless. Phyllis is a big asset to Reliance First Capital, I would recommend her to my friends and anyone needing a mortgage from Reliance First Capital. She took a personal interest in our finances and turned us around when we needed the help the most.

 
 

Thomasene W. - AL

Robert worked untiringly.

 
 

Katie F. - LendingTree.com

Genie is a true treasure! She helped my husband and I so much, from helping us understand our credit scores, to finding the right loan program for us, to the home buying and closing process. Genie is professional, informative, and kind. She took the time to explain everything to me and answer all of my questions. Her communication and customer service skills are beyond compare-she always got back to me in a timely manner and would put my mind at ease by explaining everything to me every step of the way. I highly recommend Genie to anyone and everyone, she's one in a million and I thank her so much for all she did for my family. I am writing this review from my NEW home..our first home..and Genie helped us get here-thank you!!! (as posted on LendingTree.com)

 
 

Joseph F. - PA

The whole process from start to finish was a lot easier than I thought it would be. Any time I had a question, Jamie was quick to respond and helped solve any issues that we had. Any and all questions were answered quickly and she helped solve anything we needed help with. Excellent communication with Jamie and would recommend her and the company to anyone.

 
 

Catherine S. - NH

Jessica was my analyst she was so helpful thru out the whole process, she explained everything in the terms that I would understand it, she kept me up to date thru out the whole process, this was the most pain free mortgage I have ever gone thru, There was one point when I was unsure if the loan was going to go thru Jessica reassured me thru the process she worked until 8pm that night on it and the next morning she called me first thing to let me know we were closing the next day, Jessica provided me with her cell phone number so I could call her with any questions at any time, After closing Jessica called to make sure the process went as I expected. She was a bright star in the whole process from beginning to end. I will recommend her to anyone I know of that is looking for a mortgage or to re finance.

 
 

Catherine S. - NH

Jessica, We just finished the paperwork signing, I can't thank you enough for all your help on this You were fabulous to work with You made the whole process easier then I have ever been thru I will highly recommend you to anyone looking for a mortgage.

 
 

Bruce V. - MN

Brendhan followed me through thick and thin on this loan for about a year, I am really satisfied with his professionalism and not giving up on us!

 
 

Carol B. - PA

Chris went above and beyond any expectations we had about our ability to get a loan so quickly after our bankruptcy discharge. I thought we didn't stand a chance, but he bent over backwards to find us a great deal. He was polite, attentive, kept us informed daily, was realistic, and really made an extra effort after learning I was battling cancer. He was truly a God send! Although I know he must have had several other customers, he always made me feel like I was the only one. He is not only an outstanding consultant, but I feel I also made a friend for life. I will truly recommend him to all our friends looking for a home loan. He is wonderful! Thank you for your outstanding service and helping us financially when no one else would touch us.

 
 

Keith K. - TN

Rick was great.

 
 

Douglas M. - NC

Tracy was exceptional in every aspect of this process. From keeping me informed to problem solving through closing.

 
 

Ida-Nichole G. - NC

My world has been turned upside down. I recently lost my wife to cancer and was worried about how to meet my monthly budget. Not only that, but I have two in college and one more to go in less than two years. I made an inquiry on Lending Tree. Shortly thereafter, I was on the phone with an angel, Tracey Sonney. I wasn't sure if I would be able to lower my house payment or even keep my house. But with Tracey's help, I got a shorter term and lower rate. I have never dealt with anyone in this industry with so much passion. She listened to my story and was compassionate, caring and treated me like I was a member of her own family. Tracey worked weekends and nights to make sure it was all handled without missing a beat and without me having to make a million calls. I knew I was in good hands when she had to go out of town and gave me her personal cell number in case anything came up. I know my family and I have a long way to go before we get back to what some would call normal. But, I know I would be so much farther away had it not been for Tracey and Reliance First Capital. I no longer have to worry about how to send my son to college or helping my daughters get through. And I get to keep my house! Thank you, thank you, thank you my angel! (as posted on LendingTree.com)

 
 

Marsha S. - SC

It only took approximately four weeks from Mary's first phone call to us until closing to make our refinance happen. She gave us the list of required documents which we sent and it was shortly after that, we had a closing date.

 
 

Dana R. - SC

My experience with Reliance First Capital was nothing less than smooth sailing the whole way. Robert Cotton was amazing. He treated us like family looking out for our best interest the entire loan process. We were very impressed with the way he handled our loan even when there were a few bumps along the way. He always called us back even when we were worried over nothing. (as posted on LendingTree.com)

 
 

Tom B. - TX

The refinance process went rather well. Robert Cotton took his time to explain the steps from start to finish, he was also very knowledgeable and presented to me all the options available during the refinance process. (as posted on LendingTree.com)

 
 

Tom B. - TX

Robert was exceptional. He guided us through the entire loan process simplifying things (as much as you can during the home loan process). He made us feel like family the way he took care of us. He definitely made the process easier.

 
 

Kimberly W. - PA

Tom did a great job working with me to find what best fit my needs. I was very nervous about the process and he helped me to relax and trust in it. He did a great job.

 
 

Dolores S. - PA

Thomas was the first and (I think) the only person from Reliance First Capital whom I spoke to. Tom was courteous, patient, honest, and expedient in every facet of the loan process. I hope that Reliance First Capital is very proud to have such an individual represent your company.

 
 

Brian R. - AL

Tracy, We had our closing last night and everything went smoothly. I just wanted to tell you how thankful we were to have worked with you. In my line of business I work with dozens of people weekly negotiating contracts, implementing action plans, etc. I find that not many of those people handle things with acknowledgeable foresight of their profession, nor do they follow through with what they say they will, however I found you to be above the norm in this regard. You were on top of things and even though we had some hiccups along the way you always had a solution before you called with a problem. This was something I was dreading to try and accomplish, but you made it an easy enjoyable task, and for that I thank you greatly. If in the future if you need any type of help in handling things for other clients in our area, and yes I will be recommending you, please feel free to contact me and I will help in any way I can. Once again from Melanie and I, Thank You.

 
 

Robert J. - NH

Roseann was a pleasure to deal with. Although we were left waiting, I felt she called when she did have answers. I feel like she strived to get the job done.

 
 

Nicholas E. - PA

Rush was very pleasant and explained every I wanted to know.

 
 

Donald D. - TX

I highly recommend Jaye as your representative. He did a super job. He was very friendly, courteous and a delight to work with.

 
 

Thomas L. - TN

I wish every encounter I had with a loan company was as good as working with Mary.

 
 

Dennis R. - PA

Gardner was on top of everything that had to take place for me to secure my loan. He made this loan process simple and easy for me. I appreciated all of his efforts.

 
 

Jennifer M. - PA

Genie went above and beyond. She was always available to answer questions, guided us through the entire process, and was willing to provide us a loan suited to our needs.

 
 

Cassandra F. - LA

Julie helped me so much through the entire loan process. She gave me hope when I thought there was no hope. She called almost every day to keep me informed about progress towards acquiring the loan and always called me back within a very reasonable amount of time if I had called with a question. She gained my confidence and trust very quickly, treating me like a friend rather than just a client. I was impressed with everyone that I worked with at Reliance First Capital, Julie, Mitra, Tiffany, and Cassandra, who did the closing. All very nice people. Thank you!!!

 
 

Craig G. - OH

[Ryan was] fantastic to work with!

 
 

Dennis C. - NC

Mike has been great through the whole process. Very helpful and willing to go the extra mile.

 
 

James S. - PA

Noelle was on the ball. She really pushed this loan through and kept in constant contact. She made my dreams of moving happen. I appreciate all of her hard work.

 
 

Lori D. - PA

Shawn provided excellent service and support. He was a pleasure to work with and I highly recommend him.

 
 

Muhammad R. - NJ

Excellent job done by all the team members of Reliance First Capital. My loan was approved because of extra efforts and professional services provided to me by Lisa at various stages of the approval of loan.

 
 

Mark R. - NH

Great Job Michael and Leslie! Thank you for the professional service.

 
 

Michelle F. - ME

Not if you take your business to Reliance First Capital. I received excellent customer service from Michael O'Brien and his co-workers. Working with Reliance First Capital could not have been easier or more pleasant. I am completely happy with my refinancing experience with Reliance First Capital. They were quick, accurate and very professional in their diligence to complete my request in a timely manner. (as posted on LendingTree.com)

 
 

Martha B. - TN

Miles worked tirelessly with me for many months before my husband and I finally decided to proceed with the refinancing.

 
 

Corey P. - LA

My wife had been looking to do a refinance for a few months now. We had a good rate with our prior lender. However, we believed we could get a better rate and consolidate most of our debt in a beneficial refinance. So, she found Reliance First Capital and got connected to Ed DeBerry. I was hesitant because I am always looking at the bottom line and did not want to pile on more to our existing mortgage. After talking to John though, he showed me how we could consolidate our large debt and save so much money over time. It was hard to pass up a chance like this. The process was so easy, too. John stayed in touch with us daily to keep us updated on the process. He helped us get all the necessary information to expedite the process. We obviously began the process on Day 1 and we closed exactly 30 days later. It was more of a pleasure hearing from our agent as opposed to a pain. He made us feel like we were his top priority. For that we were appreciative. (as posted on LendingTree.com)

 
 

Christopher M. - NC

Ed was excellent. He went above and beyond to make sure we got the best loan for what we were looking for, and ensured the process went as smooth as possible. I sent Ed to my mother, and my father.. Both whom have closed their refinances with him as well! I will be sending you more business!

 
 

Stacy K. - WY

Frank -- great communication and very friendly.

 
 

Dana S. - NC

Gavin went above and beyond what was asked of him. Helped me with improving my credit and helped me get new homeowners insurance. He saved me a lot of money!

 
 

Andrew G. - IN

Our closing was very quick and very smooth. We worked with Jim at Reliance First Capital and he was very thorough and professional. The closing was so easy and quick. They gave us what we were looking for with excellent customer service. (as posted on LendingTree.com)

 
 

Bryan K. - OH

Kathy was able to figure out how to make my refinance work within my budget. Explained the steps very clearly. She made me feel like I was the most important client she had.

 
 

John T. - AR

I cannot rate this company or the exceptional service and attention to detail high enough. They were outstanding and executed well beyond my expectations in an expeditious manner during all phases of our transaction. My representative, Daniel Johnson was THE most professional individual that I have ever had the pleasure of doing business with. I HIGHLY recommend this firm for your mortgage and/or refinancing needs. A+++++ (as posted on LendingTree.com)

 
 

Justin E. - NC

Danny Andrade at Reliance First Capital made me feel like there was a real person working for me and with me to make the best possible choices for our refinance. My husband and I are both commissioned based or self employed; and when other companies couldn't help us Danny found a solution that worked for our situation. (as posted on LendingTree.com)

 
 

Andrew G. - NH

Ryan was tremendous throughout the entire process. He was extremely professional, courteous and very responsive to any question/issue I had. Closing on a Saturday morning was especially helpful to us. Thank you for making a refinance very painless.

 
 

Christopher C. - ME

Great service all the way through the process.

 
 

Miguel E. - NJ

Michael was very professional.

 
 

Michael T. - PA

Noelle handled the process on her end with exceptional professionalism and courtesy. I will recommend her to anyone.

 
 

Mildred C. - NC

Regan is the best. He explained every step thoroughly, he made sure I sent in the right info, he followed up on all transactions with a phone call, he let me know that my situation was important to him, he told me how to sell my home to the appraiser. I had in the past had a really bad experience with an appraisal and was very reluctant to try again, until Regan talked to me and told me to give him a chance to help me. I decided to give him a chance and I am REALLY glad I did. He is "THE BESTԬ thanks Regan. Make sure all of your employees are as kind and thoughtful as Regan. Sara and Ed were also very nice and helpful through the process. Keep up the great work you do for those like me who didn't know what to do. I tried Quicken loans in the past and they were not helpful at all. You all are an exception to the rule. God bless you all.

 
 

Thomas R. - SC

My loan closing did not go smoothly because of the local closing attorney. It was not Marks fault. He went above and beyond to correct the voids they left and supply us with the proper information. Mark did what I said above and has been in contact since the closing answering any and all questions. If Mark had not put in the time he did, I am not sure the loan would have gone through.

 
 

Winifred E. - NC

Reagan was over and beyond exceptional! Excellent details, very knowledgeable, understood our needs and came through. Thank you for having so amazing worker at Reliance First Capital. Continue the great work! You are making homeowners sleep comfortable at night.

 
 

Carrie K. - OH

We cannot fully express how grateful we are for the outstanding and professional customer service we received from Mr. Watson. He kept us well informed throughout the process and in the end we were able to obtain a lower interest rate than we had anticipated when we first began our search for refinancing. No suggestions for improvement....you are outstanding.
 
Our experience with our rep Ken was outstanding. He continued to keep in touch even during the end of the year holidays. He was diligent about keeping us informed as to what to expect and what was being done during each step of the process. We closed within a reasonable timeframe, again during the end of year holidays, and our final result was even better than we had anticipated! Highly recommended.

 
 

Jason S. - PA

We found Reliance First Capital through Lending Tree. The Lending Tree service was as advertised. Literally within minutes we received competing quotes for our refinance project. Mike Mucciarone from Reliance First Capital was an excellent Mortgage Consultant, highly responsive, knowledgeable and is driven to help his customers maximize the benefits from refinancing. I recommend Reliance First Capital (and the Lending Tree process) to those seeking to refinance. (as posted on LendingTree.com)

 
 

Marcia G. - WY

Phyllis is the best. Not only was she great at her job but she didn't let me give up.

 
 

Jon G. - NC

Richard was very easy to work with, called e back out of hours and generally did a great job.

 
 

Jennifer W. - NC

Robert was a great. A true professional and a pleasure to work with. He went above and beyond and truly helped us improve our situation.

 
 

Leon D. - PA

Cindy is an amazing person, she was very helpful, courteous; it was like talking to an old and dear friend. I would recommend her to everyone!

 
 

Robert T. - OH

David stayed on top of my loan and kept me informed of the process details.

 
 

Marta P. - TN

Mickie was so helpful! We were always in contact and she was always on top of us to get everything done. She made closing so easy. (as posted on LendingTree.com)

 
 

Arthur B. - CA

The comfort level that Mike brings to the customer was outstanding, we were very relax and confident having him as our agent. He is on the highest level of Professionalism that we ever encountered and he'll be the first choice of recommendation to all of our friends to use.

 
 

Robert M. - NJ

I found the service provided by Reliance First Capital to be extraordinary. From start to finish they exceed my expectations and as a result I gave them top ratings in every category. I especially found my mortgage rep Maja Milojkovic, to be terrific. She was always available, extremely responsive and handled everything. I was also very impressed with other staff members (multiple managers, credit specialist, etc.). This provided sufficient evidence that they are a high quality organization. I have no problem recommending them to others and in fact I already have. (as posted on LendingTree.com)

 
 

Bobby B. - WY

Phyllis is great and I will pass her name and number to anyone that needs a lone. Don't know about the rest of your employees but if they are half as good as Phyllis then you got a number one loan company. Thanks again Phyllis youӲe the best.

 
 

Daniel M. - WA

Scott always followed thru with what he said he would do next. He returned our calls within 10 minutes of our messages, He was personable but professional, I will highly recommend his services to our friends and family if they were to need any assistance with loans, transactions went very smooth. Scott made himself available to us any time any day... Excellent for your business and great for our schedules.

 
 

Diana W. - CA

Maksim processed our loan from beginning to closing, did a fantastic job. Always responsive, available, and courteous. Could not have gone any smoother.

 
 

Ranell L. - NC

Marcia was a great help with my loan. She was very aware of her business.

 
 

Maxine C. - MD

Please provide incentives for staff as Ruth is amazing. Words can't express how responsive and caring she is, Ruth is truly amazing! I have provided my realtor and the seller's realtor and the law office that completed my closing all of Reliance First Capital's information and contact information for Ruth. I have no doubt that people will call to get there loan through her!

 
 

Michael D. - TN

Justin West did a great job of walking us through the entire process. He was in constant communication with us and let us know exactly what was going on at each turn. I would recommend this company. They seem to have their ducks in a row almost all of the time. I never got the feeling that they were in over their head. Very professional and efficient along with good customer service. (as posted on LendingTree.com)

 
 

Leotis N. - AR

Kevin and Brittanye were very professional and courteous at all times. They always did whatever they said they were going to do, they were never misleading. If we learn of anyone looking to refinance we would highly recommend your company.

 
 

Renee H. - NC

This was the smoothest home loan process that I have been through to date. Lamarr provided exceptional service. He went above and beyond to ensure that I was comfortable and knowledgeable throughout the entire loan process. He did not miss a step through this entire process. His personalized attention was greatly appreciated.

 
 

George S. - PA

Marvin Schnoll should get a GOLD STAR for his outstanding customer service and is just a wonderful person to work with. My wife and I still can't believe how Marvin got our loan done when everyone else told us NO, even our local bank. We were at our wits end because we felt that no one really cared about how this loan would help us both out because both of us being retired, it was like no one wanted to speak with us. From the first day we spoke with Marvin he promised to work his hardest to help us. He would call us almost every day to keep us up to date on how everything was going which was something brand new to each of us. This is not my first loan but this was the first time I dealt with someone who really cared about what we needed. I was going through chemo sessions during the loan and Marvin would leave me messages when I couldn't talk for days at a time and he was so understanding and never rushed me. I am so happy that I met Marvin and how he blessed our family with his help. We are putting our dream kitchen and bathroom thanks to Marvin and all of his hard work and never giving up on us through the entire process. All I can say is anyone doing any type of mortgage should work with Marvin, there is no one better! Thank you again Marvin for all of your hard work.

 
 

Pamela V. - PA

Paul was very kind and tried very hard to help with any problems I had.

 
 

James V. - NJ

Just keep doing what you're doing.

 
 

Pamela H. - NJ

Maja was professional, efficient, and friendly. My experience with her was pleasant.

 
 

Paul S. - NC

Great communication and quick turnaround. Closed in less than a month. The loan officer was always available and very thorough.

 
 

Noreen H. - PA

Had trouble with another lender. They wanted more and more and MORE paperwork. Switched to Reliance First Capital and completed the whole process in 3 weeks with no headaches and a better rate. (as posted on LendingTree.com)

 
 

Kenneth F. - PA

Damien went out of his way to get us a mortgage and we closed in a month. We had been dealing with another company for over 2 months and became disgusted and called Damien and he took care of us. Thank you Damien!

 
 

Debra Z - OR

Reliance First Capital looks for ways to do loans, not turn them down. Daniel is worth his weight in gold.

 
 

Diego R. - IL

Erick was diligent, professional and a model for how clients should be serviced. I will recommend Erick to all my associates.

 
 

Nereida R. - PA

I was very impressed with all the help and professionalism that I got from Gary Johnson, he made refinancing my home so simple. I will recommend Reliance First Capital to anyone that listen. Great trustworthy people. Thanks so much Gary. (as posted on LendingTree.com)

 
 

Catherine L. - OH

I wanted to take a moment to write you about the experience I have had with John, our Mortgage Analyst.
 
Let me begin by saying that when I first went online and was exploring refinance options, I had no idea that I would be bombarded with at least 50 calls from various mortgage lenders. I ignored 99% of the calls because, frankly, the person on the phone just didnӴ sound inviting enough to talk to Šuntil John called. When we first spoke on the phone, he was courteous, responsive, and seemed to be very interested in truly helping us with our refinancing needs. I am a person that bases a lot on first impressions, and John was terrific.
 
John was able to quickly provide me with options that would work for our situation and was knowledgeable and informative on helping me pick the right loan. From the time John and I first started to communicate (July 15 was the first time he reached out to me by email), to the time we closed this past Monday, John has been a pleasure to work with. I am amazed at how quickly and seamlessly everything progressed Šthere were no hassles, no delays, and no frustrations. I am extremely pleased.
 
At one point during the process, I was aggravated that the rates had gone up Šno fault of Johnӳ or anyone else Šand John took the time to explain to me why it was still beneficial and that I would still reap the long-term rewards of going through with the refinance. He was patient and continued to follow up with me until I felt completely comfortable with the refinance. He was always available to answer questions Šno matter what time of day.
 
To get straight to the point, John is terrific and you are lucky to have him on your team. I just wanted you to know that I am extremely impressed with this young man and I hope that you take the time to recognize his abilities. This experience was, by far, the best refinance I have ever been through Šthanks entirely to John!
 
I hope that you have a great day!!!

 
 

Catherine L. - OH

I just closed on our refinance and I am very pleased with the experience. John, our Mortgage Analyst was outstanding! The fees were higher than expected, but the quick turnaround time and customer service made it less painful.
 
John [provided] outstanding customer service!!! John was knowledgeable, courteous and his follow through was outstanding. You are lucky to have him on your team!!!!

 
 

Kenneth D. - FL

Mary was very friendly, courteous and very much went out of her way to help me through the entire mortgage process. I am forever grateful.

 
 

Cheri L. - PA

I just wanted to tell you how nice it was to work with Mike. He explained the process very well, got back to me immediately when I called him and he was down to earth. During our conversations I got to know him and a little bit of his life which made a huge difference to me compared to other banking institutions that was strictly business only. When Mike would call me he would always take time to ask me how my family was, my husband and even asked about my recent vacation. Such a great family man and business man. I will definitely recommend your agency to my friends.

 
 

Jason G. - NC

Nick he was great! He really helped us understand things and when we ever called him it was no time before he returned the call! If I know of anyone looking to buy a home I will for sure send them to him.

 
 

Troy J. - SC

Chris was courteous, professional and honest.

 
 

Kenneth H. - PA

Our experience with Reliance First Capital was wonderful. I can't say enough about how great Damien was to work with. He went above and beyond as far as staying in touch and making sure we knew everything that was happening and that we got exactly what we wanted in our new mortgage. I would definitely recommend this company and Damien to anyone. A+ service and customer service...

 
 

Sean Bailey - ME

From the get-go Daniel was very professional, courteous, knowledgeable and determined! Great experience! I did not think I would be that happy with an "Internet" loan company.

 
 

Scott W. - MD

I went through a refinance process with Darla Rettinger at Reliance First Capital. Darla was very responsive and easy to work with. The entire process was completed painlessly. Thanks! (as posted on LendingTree.com)

 
 

Kenneth H. - PA

Damien was our Mortgage Analyst and he went above and beyond to ensure we knew everything that was going on and he also made sure we were entirely comfortable with the procedure. I would strongly recommend him to anyone who is considering refinancing.

 
 

Marquis B. - SC

Daniel always kept me in the loop. I never had to guess what was going on. His people and interpersonal skills are impeccable. From emails, to calls, he never missed the mark. From the loan origination, to closing I felt 100% acknowledged and validated. He made sure my concerns were put to rest and he always went above and beyond looking for solutions to anything that popped up. He gained my trust and never let me down.

 
 

Arnold B. - MD

Add more Daphne Pearsons to your staff. She is a home run!!!!!!! When someone we know is interested in a refi, Reliance First Capital will be our recommendation for sure.

 
 

Carla B. - OH

I worked with Genie for the past few months trying to get our home refinanced. Immediately out of the gate I trusted her for she has an innate talent to make her customers feel comfortable and at ease. It was not an easy situation and there were a few times when I was ready to walk away due to the more than frustrating process. Genie always remained calm and professional while continuing to entice me back in! I am in a sales capacity and jump through hoops for my clients... but Genie jumps through hoops on fire to make sure her customers are 100% satisfied! She provided top notch service for us and I would bet my house that she does this for every single person she comes in contact with! You are very lucky and have a major asset within your organization for not only is Genie extremely knowledgeable and professional but also personable and caring. She is simply amazing and I just had to share with you!

 
 

Patti O. - NC

Ruth was very professional and answered all of our questions.

 
 

Barbara M. - OH

I had a very positive experience with Reliance First Capital. My mortgage specialist was knowledgeable, explained everything thoroughly and worked to create a package that met my needs. He was easily accessible and responded quickly when contacted. I would definitely work with Ryan and Reliance First Capital again. (as posted on LendingTree.com)

 
 

Roger K. - IL

Steve and Amy did a great job!

 
 

Ginny M. - OH

Steven went above and beyond in helping us he was polite and friendly. I felt like I wasn't just talking to a person selling me a loan. He was personable which made us feel even more comfortable and at ease.

 
 

Mary R. - AL

Tom was a joy to work with. He was always very pleasant and very knowledgeable of our mortgage needs. He helped us and explained questions we had. I would recommend him to help others with their mortgage.

 
 

James D. - PA

Randy was our Mortgage Analyst for our refinance. He is one of the nicest people we have ever done business with. He was extremely helpful, courteous, professional, and personable and was always prompt in returning our calls and answering any questions we had. We would recommend him to anyone who is looking to refinance. Reliance First Capital should be very proud to have him as an employee. He represents your company in an extremely positive and professional manner. It was our pleasure working with him!!

 
 

Maxine H. - SC

I was very happy with my refinance process. Things went smoothly. If I ever had a question it was answered quickly. There was much contact on the phone, by fax, and the internet. (as posted on LendingTree.com)

 
 

Fermelis H. - NC

Regan was very friendly and professional. He went above and beyond to provide excellent service. Regan gave very detailed feedback and made sure we understood the entire process. Would definitely recommend him to friends.

 
 

Brenda G. - NC

Richard is very professional, dependable, and courteous. Always followed through with tasks, questions, and issues. He worked very hard on our behalf.

 
 

Nancy W. - FL

Mary was a God send. Professional, polite, always providing us with the answers to the questions we had and reassuring us throughout the process. She was the best!

 
 

William H. - NC

Mia guided me from start to finish. She was always very pleasant and professional.

 
 

Eric C. - AL

I worked with Phil Moore to refinance after one year of ownership. It was a long process, but Phil was attentive throughout and I saved thousands over the original purchase's closing costs. Highly recommend. (as posted on LendingTree.com)

 
 

James S. - NC

Tavaris was always on task.

 
 

Douglas A. - LA

Tavaris was exceptional! I enjoyed talking to him and he was very good about keeping me informed, checking with me, answering my questions, and doing a competent job. I would highly recommend him and Reliance First Capital.

 
 

Liz and Todd A. - ME

I had the pleasure of dealing with Vincent during our recent re-financing of our home. Things did not go as well as planned. I donӴ need to go into the details. That being said, Vincent made this process a very pleasurable experience. He made us feel very comfortable and always treated us with utmost respect. If you would be so kind, please thank him personally for myself and my wife Liz. At times it seemed as though we had known him as a friend he was so pleasant. I canӴ emphasize enough how well we felt during this whole process. Thank you in advance for taking some time to recognize a great employee.

 
 

Kristine K. - MD

[Genie] was amazing. I will highly recommend her to friends, family, and colleagues.

 
 

Stacey W. - AR

James provided an overall excellent experience during our entire refinancing process. His demeanor and approach were top notch and he was a wonderful person to work with, and always willing to be flexible to meet our difficult schedule.

 
 

Susan Y. - LA

Jessica was wonderful! She made the process so smooth and was indeed with us every step of the way. She is surely priceless to your company. Truly had our best interest at heart and was very honest and upfront with me in guiding us to the best deal.

 
 

Antonio M. - NM

Becky went above and beyond in assisting my family with the refinance. Instead of finding ways not to help us as most lenders did, she found a way to help.

 
 

Bruce R. - OH

Randy did a great job. Thanks.

 
 

Joan L. - MD

Sabra did an amazing job. Kept me informed and worked hard to get my refi approved!!!!!!

 
 

Thomas H. - TN

Toi listened and analyzed my needs, and presented options other lenders had failed to mention. Toi kept me well informed during the whole process so I didn't feel lost in the sea of paperwork.

 
 

Cliff and Zoe S. - WA

Hi Marvin, Zoe and I are so thankful for you and all the hard work you did on our behalf on both our refinance and new purchase of investment property. Not only are you efficient at what you do but you have also been a good friend in the process and made both an enjoyable experience. As you know one was easy and the other not so much but we saw you work with excellence in both cases. We have enjoyed the relationship we have with you that started with a simple business activity and a lot of time talking through things.

 
 

Valery D. - PA

Marvin Schnoll was the representative with whom I worked. His personal attention to detail and his sincerity were greatly appreciated. This process was a very daunting one for me. It started in February with my husband, but before the process was fully completed (within days), my husband died suddenly. I was frantic and did not know what would happen next. Marvin was not only professional in moving the process through to completion, but his compassion and empathy during my bereavement was well above the call of duty. Presently, I don't know of anyone who requires your services, but rest assured, I will definitely spread the word about the quality service I received from Reliance First Capital, whenever the opportunity presents itself.

 
 

Michael W. - PA

I wish to thank Paul Glades, and Reliance First Capital! My time spent with Paul was nothing but pleasant, Like dealing with old friend. After dealing with another lender, this experience was a breeze. I got honest and knowledgeable answers, Closing was done in my Home very professionally. I would highly recommend Paul and Reliance for any refinancing needs!!! (as posted on LendingTree.com)

 
 

Joseph M. - PA

My situation was not one of the easiest, Randy worked to find a way to make the loan possible.

 
 

Ruben M. - NC

I am very satisfied with the interactions and working with Scott. He is very good at staying in communication and following up on actions. He was able to explain or find answers from others when things became complicated. I received many offers for refinance but it was Scott's ability to layout options and get back to me to discuss that sold me on the company from the outset. Others did not do this but merely sent an option or waited for me to call back. But I was waiting on the options I asked for so I could think about what I wanted to do. Scott helped me through the decision making process.

 
 

Donald G. - PA

Gardner had answers for me at each step. Very professional.

 
 

Kary P. - OH

Carlton was more than just a loan guy. He was personable and friendly. I felt like he was a old friend I had known for years. He helped me calm my anxiety about the process by making me feel that I could trust your company. Issa was always available to answer my questions right away and was very kind.

 
 

Robledo R. - SC

Jessica deserves a pay raise period. You can hear in a person's voice when they truly enjoy their job. She takes all tasks as a challenge, simple loans to my more difficult one.

 
 

Diana W. - NC

Jon was always in close contact with me making the entire process flow smoothly. Debra the closing agent was great also.

 
 

David L. - NC

Jon was an exceptional loan officer. I would like to thank the Reliance First Capital team for making my wish come true. Thank you from the bottom of my heart!!

 
 

Yvonne S. - NC

Joseph [was] outstanding! From the beginning to the actual funding, Joseph kept me fully informed, returned my calls very quickly, and was fully responsive to every need along the process. I have closed several real estate transactions during the years, but Joseph made this one the smoothest ever!

 
 

Kenneth S. - TN

We feel like [Justin] did everything in his powers to get this loan through, advising us what we needed to do to help expedite the process.

 
 

Belinda A. - MD

Roseann DeSantis was very professional, gave expert advice and was always very attentive and courteous; she is a real joy to work with. She made sure that my financial needs and long term goals were met. To think that I almost made the decision not to refinance because I thought it would be more of a hassle than it was worth. I was so wrong! I was pleasantly surprised with the ease of this process and the quick turnaround on closing my loan. I credit Roseann for going above and beyond for me. I couldnӴ be happier! (as posted on LendingTree.com)

 
 

Richard W. - SC

Scott and his boss were very helpful.

 
 

Michal H. - WA

Kerena was on the phone with us sometimes 5 times in a day explaining things. Steve, [her manager], has been very helpful.

 
 

Brian H. - WA

Find as many people as you can that mirror Kerena and Steve and hire the hell out of them as fast as you can THEY ARE THE BEST, they successfully completed our entire loan process when 9 other lending companies failed and 4 of them failed to even start the process because the people in the company were not trained properly on how to read a simple tax return, my wife and me consider Kerena and Steve very dear friends and extensions of our family, I would like to personally send a special thank you to Kerena for all that she did for us and thanks to her for reaching out to us then taking care of us as if we were her own family, there is no better loan analyst in the world and no better professional, it is because her and Steve's efforts that my wife and me can finally after 10 years of marriage can finally take our honeymoon that we have until now only just dreamt about, I would like to formally request as a now lifelong customer of Reliance First Capital that Kerena Carr and Steve Jones please be recognized for their AMAZING!!! efforts and customer service in bringing our entire family closer and making our dreams a reality, both should be given promotions, and the absolute highest customer service awards. And finally thank you to Reliance First Capital for taking care of our loan needs and our family. We love you Kerena!!!!!

 
 

Bill W. - NC

Kerena kept me informed but her sales pitch is what caused me to use your service.

 
 

Michael P. - NC

Michael [was] very friendly and informative.

 
 

Shayna K. - NM

We had a few bumps in the road with the appraisal of our property, and Mitra was able to make some things work for us that we believed may be impossible. She was extremely helpful all the way through the process. It was a pleasure having her as our analyst, and she was the reason we decided to go with Reliance First Capital.

 
 

Jennifer J. - MD

Kathy was wonderful throughout the entire process! She was very friendly and helpful. She listed to our needs and found many options that would be beneficial for us. She was very open with communication and in contact with us frequently. We decided to go with [Reliance First Capital] based on Kathy's exceptions service!

 
 

Susan F. - MD

Kathy was there with me the whole way, never left me hanging, kept me informed about status on an almost daily basis, and typed up all letters that needed my signature. Thank you Kathy!

 
 

Darrin M. - KY

My experience with Reliance First Capital was amazing. My Mortgage analyst was Laura Samples and I must say this was the best Refi I have ever done. Other Mortgage companies seemed more focused on what I canӴ do and Laura from Reliance was focused on what I can do and guided me through all the steps to get the best rate I could get. After my experience with Reliance there is now financial peace in my family. (as posted on LendingTree.com)

 
 

Amin O. - OH

Excellent system.

 
 

Ginger W. - OH

Timothy went beyond expectations to provide considerate and informative service to us during our refinance process. His thorough and diligent work is a testament to Reliance First Capital.

 
 

David H. - PA

Veronica was very polite even when I was agitated about all the paperwork required. She is an exceptional person - caring about and understanding my frustration.

 
 

Diana G. - NC

Walter was there every step of the way, was very encouraging and kept us informed all the time.

 
 

John F. - PA

Maja was exceptional and made the process a delight.

 
 

Dyson J. - MD

Marcia extremely personable, professional, and took us thru the whole process explaining in layman's terms.

 
 

Diane M. - TN

I would like very much to be able to report that you [Mitra] are a lovely young woman, very professional, patient, and efficient. I enjoyed working with you very much. Hope you are doing well and continuing to be successful and kind in your approach not only to your job, but as a human being! Thank you so much, and God bless.

 
 

Marth P. - AL

Oliver "went the extra mile" to ensure it was an informative process and my needs were met.

 
 

Martha P. - AL

Oliver Wright was knowledgeable, professional, and diligent. Working with him was an extreme pleasure, given that I had worked with three other lenders in the last 12 months that were very disappointing and seemed noncommittal. It was apparent from the beginning that Oliver was truthful and willing to use great creativity in processing my loan request. My only regret is that I no longer have a reason to be in the steady friendly atmosphere we enjoyed together. I would recommend him to anyone that enjoys having someone "go the extra mile". (as posted on LendingTree.com)

 
 

Bruce R. - OH

Hi Randy, Bruce and I would like to thank you so much for getting our home loan done. You kept your promise to us that we could get this loan closed in a couple of months. We will keep you in mind if we ever need another loan. Thanks again.

 
 

Timothy O. - NC

I was very impressed with my experience with Reliance First Capital. I was VERY skeptical and hesitant at first since they aren't a big name lender. But after some research and lots of questions, I was convinced they were in fact a direct lender vs a broker (I didn't want to deal with a broker). Once we decided we were going with this company for sure, the process went MUCH faster than I was expecting it to. We were able to close in less than 1 month, and we got a better rate than a much larger name bank. So needless to say I am very happy!

 
 

Amanda D. - SC

Walter was very accessible and gave me the guidance needed to get the cash value from my home in order to pay off student loans that were coming due from financing my daughter's college education. From my initial call to inquire about Reliance First Capital, Walter personally contacted me almost every day to keep me posted on the status of my loan. He explained every transaction in detail and addressed any questions and concerns that I had. Walter made sure that I was able to get the maximum amount of equity from my home at the lowest rate possible. This went very quickly without any kinks along the way - much to my surprise. I felt like an "old friend" throughout the entire process! I would not hesitate to recommend Reliance First Capital to anyone.

 
 

Britani J. - AL

We Loved working with Najuma and felt like she went above and beyond for us. We will definitely be referring our friends and family to work with this [company].

 
 

John S. - AL

Phil handled my loan and was exceptional.

 
 

Pauleen B. - CA

Phil was absolutely knowledgeable, helpful and a great asset in expediting this process.

 
 

Karen G. - CT

Phyllis went above and beyond what I expected. She is a treasure in your company and made me very comfortable and was always there no matter what!

 
 

John T. - PA

Christopher was extremely diligent in keeping me informed of any change or movement forward in the refinance process.

 
 

David G. - TN

Daniel was very helpful, professional, and prompt throughout the whole process. I would definitely look to Reliance First Capital for future financial needs.

 
 

Winifred B. - AL

Amanda did a great job in getting the loan through.

 
 

Bernard U. - PA

Bonnie was great. She was right there for me through this whole process. She explained everything clearly and she also contacted me from her home as well as allowed me to call her at home when I needed advice. She was fantastic! She made sure I got the best loan for my situation and was there for me 24hr a day. Sheӳ a great asset to you bank and now a great friend for me. Thanks Bonnie!!!!

 
 

Floyd S. - PA

After getting Chris for the process, he kept on top of it and communication was great. Not sure why the first 2 people quit but glad to have Chris in the end.

 
 

April T. - TN

Cornell is excellent.

 
 

Stephen G. - PA

I dealt almost exclusively with Cullen during my loan process. I was coming off a VERY negative refinance experience with another lending institution and was probably on the cynical side of things when I began the process with Reliance First Capital. Needless to say, I was pleasantly surprised with the entire experience. Cullen was at all times professional, responsive, knowledgeable and friendly. While I don't have anyone to refer at this time, I will absolutely keep my contact info for any future referrals.

 
 

Robert S. - OR

Najuma Wilson...She was and is exceptionally knowledgeable, professional and yet very personable. Give her a raise!!

 
 

Christian K. - ME

We worked with Phyllis Zanichkowsky and let me tell you, she is awesome! Phyllis provided us with many mortgage options and reviewed each one with us very carefully. Phyllis was able to answer every question we had about each one. When we decided on the right loan for us, Phyllis stayed on top of everything and kept the ball rolling at a great pace. She checked in with us and kept us in the loop of where we were during the process. Without a doubt I would recommend Reliance First Capital, but more importantly, I would recommend you try to get Phyllis as your agent. :) (as posted on LendingTree.com)

 
 

Rickey O. - AL

Jessica was there from day 1 thru it all. She did everything she had to and more to help me.

 
 

Carol H. - NC

Marcia moved the process, from beginning to end, in a very courteous and professional manner. We're very pleased. Thanks to all at Reliance.

 
 

Elisabeth B. - WA

Mia was on top of everything all the way thru the process - I am so happy this went so well - thank you Mia, you are wonderful.

 
 

Denise D. - LA

Ramsey was very nice and patient with me.

 
 

David C. - PA

Randy provided us with a program that was able to lower our rates and monthly payments. He was very thorough with all his explanations and when we had questions, he advised us quickly and efficiently.

 
 

William R. - CT

Melissa went above and beyond in providing a complete service package.

 
 

Terri L. - NM

Phil was excellent - provided good feedback, options.

 
 

John T. - LA

They were great out the gate but fizzled in the end. When I 1st got a call I talked to the agent an hour about options with NO high pressure anything. Easy to talk to, and thought a lot off them. Not the lowest rate but were close and I thought they would prevent any complications. Everything went great until close to closing where I went from zero closing costs to $800 for escrow changes not made up in the GFE. They can tell you that you will skip a payment ro two (saving money right...;) but you know for everyday not paid is more interest one way or the other... your existing loan or their loan. Overall a good experience but not as good as I thought it would be. (as posted on LendingTree.com)

 
 

Michael A. - AL

Amelia was excellent to work with. She is the reason I will do business with Reliance First Capital again. The people make the difference. Period...

 
 

James S. - PA

Chad walked me through the process and made my refi easy.

 
 

Adam S. - NC

Loved working with Cherard Valentine of Reliance First Capital,LLC. He is definitely an asset to RFC. Besides being upfront and honest, he is very professional and communicative. By following his lead, the entire process was painless and stress-free. Thank you Cherard, I know it was no One but Jehovah that caused our paths to cross. I hope to work with you again soon! (as posted on LendingTree.com)

 
 

Randall B. - PA

Chris did the quintessential "exceptional job". I would have quit the process several times if it weren't for his perseverance. And my arm remains untwisted.

 
 

Bettina E. - NJ

Cullen, my Mortgage Analyst, was extremely knowledgeable and took the time to explain every option, exactly how the process worked and why things worked the way they did. He made me feel very comfortable and secure going through with this process. He even knew it was me when I called just from my phone number!!!! I am very happy with the service Reliance First Capital gave me. I am extremely pleased with the service I received from my mortgage analyst. I would certainly recommend this company.

 
 

Jaci T. - LA

My [Mortgage Analyst] Andy sold me on Reliance First Capital. I got a lower offer percentage wise but was impressed with Andy's no pressure "How'z it going?" attitude. Listed all the options that RFC offers and was impressed with this. There was some other issues towards the end that we discussed back and forth with and was honest with each other about...That's the best you can ask for some times....

 
 

Clinton S. - TN

Amanda is AWESOME!! You should be hearing from a couple of my friends and family if you havenӴ already. Thank You.

 
 

Linda K. - NJ

Keep Bonnie busy....she rocks!!!!!

 
 

Susan R. - PA

I received 7 calls in the span of 2 days and as many emails, and 3 letters in the mail. They left 5 voicemails due to missing calls while I was in meetings at work. I had to ask TWICE to be removed from their call list! I received a call only 1 hour after the first request to be removed from their call list! Even after I explained my application with another lender is already in underwriting their rep still tried to sell me a loan! This company's marketing policy is bordering on harassment, highly NOT reccomended!! (as posted on LendingTree.com)

 
 

Victor R. - TN

Great job. It was a pleasure to do business with [Reliance First Capital].

 
 

Noel M. - AL

Renee provided overall excellent service.

 
 

Jason S. - PA

Steven truly provided me and my wife with exceptional service. He was always willing to explain something a 2nd or 3rd time, when necessary and was more than prompt in getting back to us and our Realtor. Thanks to his knowledge, preparation, patience and expertise, I don't think our first home purchase could have gone any smoother! Thank you Steve and thank you Reliance First Capital. I don't have anyone in particular at this time, but you can bet that when there is an opportunity I won't hesitate to point a prospective customer in your direction!

 
 

Jerry H. - AR

Steve was great! Couldn't be happier!!

 
 

Joan D. - PA

Tom sets the bar very high for mortgage specialists, in my book. He was always prompt with feedback to my questions, patient during explanation of complex financial scenarios, and accurate with what I thought initially was an overly optimistic predicted closing date - which turned out to be entirely accurate! In short, my experience with Reliance First Capital and with Tom in particular, was simply excellent. I also appreciated the proactive call made by Tom's boss, Greg, in establishing contact with me as a back-up person for Tom. Made me feel the company was fully behind their working relationship with me. Turned out I never needed the backup, but it was good to know it was there.

 
 

John S. - SC

My analyst, Amanda, went the extra mile with helping me thru the loan process especially since the income source could have had the loan go either way. She was on top of the process making sure that all the needed paperwork on my end was explained so I could provide exactly what was needed. Because of the new rules refinancing had become a nightmare that we had fought for over a year and a half. It was wonderful to find a company and an analyst to work diligently with us and come to a resolution that worked for all of us. Amanda was definitely exceptional. Thanks!

 
 

Pammy T. - PA

Reliance First Capital worked with us every step of the way during our refinancing process. The process has become more difficult over the years and they made it much more pleasant. Gone are the days of a loan over a hand shake but [Reliance First Capital] made it as pleasant and simple as possible. (as posted on LendingTree.com)

 
 

John S. - MD

Your employee, Sandy, was very helpful in my refinancing, she knows what she is doing, walked me thru the whole process from beginning to end, if in the future I have any friends that want to refi. They will get Sandy's name.

 
 

Paula T. - NC

Wade, our mortgage analyst, was extremely helpful, knowledgeable and understanding, and patiently guided and assisted us through the sometimes tiresome and laborious process of coming up with all of the answers and documentation necessary to satisfy the underwriters' requirements. He was always readily available and accessible when we had any questions or concerns.

 
 

Lowell F. - PA

Amy worked with my wife through the entire process.

 
 

Theresa H. - MD

Bonnie was very pleasant to work with, would have enjoyed if she could have come to do the settlement.

 
 

Joseph H. - OH

Chad Moore was very impressive. I appreciated his honest way of conducting himself and he answered all of my questions.

 
 

Cleveland L. - SC

Becky is the best mortgage analyst I have ever worked with she knows her job well and she does it well. I have not met her personally, but I feel like I have known her for years. If anybody should get an award for doing their job she should be on the top of the list.

 
 

Christopher P. - PA

Chris did a great job. Always kept us updated with great communication. Called back in less than an hour anytime we needed him to.

 
 

Jennifer W. - PA

Chris was excellent to work with. He answered all of my questions and took the time to ensure that I understood the process. He called when he said he was going to call and said things would occur when they did. It was well above what I ever could expect.

 
 

Charles G. - MD

We were able to complete refinance in 2 weeks. Chris Rand asked what we were trying to achieve and suggested long term aims we should think about initially as well as our request for reducing our monthly payment. He was available throughout the process and we also had the contact information for his boss. He requested documents and information in a timely manner which was efficient and easy for us. (as posted on LendingTree.com)

 
 

James D. - MD

Mike was outstanding throughout the whole procces. There are not enough good words that I can say. Thank you so very much for your expertise.

 
 

Ryan K. - OH

Ryan was very thorough, answered all questions quickly, super nice!

 
 

James T. - KY

We worked with Sabra Lane and she was friendly (and not in an artificial way), knowledgeable (always able to answer our questions), and patient (explained and re-explained without a hint being annoyed). From start to finish the process took less than 3 weeks. We couldn't have asked for a better experience! (as posted on LendingTree.com)

 
 

Gregory N. - SC

I was very impressed with the service of my loan advisor and how fast they were able to close on the loan. I had never heard of Reliance before they contacted me, but I was very pleased with the organization. My advisor, Sabra Lane, was very knowledgeable and was patient as I asked a LOT of questions. They provided the best rate/closing cost combination. I was able to start the process and close in under 30 days. I would recommend Reliance and specifically Sabra Lane for home refinances. (as posted on LendingTree.com)

 
 

Carl Z. - PA

Sandra always was on top of everything and constantly kept us informed.

 
 

Sheila M. - NC

Walter was persistent and followed up with us even after we initially began our refinancing process with another lender. By being persistent, he and the Reliance First Capital team ultimately won our business. He communicated effectively, kept me and my wife up to date on the status of the loan process and next steps and met the original closing date. Walter was always professional and remembered the "little" things that helped provide a bit of a personal touch to the process, which can oftentimes be tedious and impersonal.

 
 

Michael V. - NC

Harvey did a great job. Was very communicative and stayed on top of the process the whole way.

 
 

Dale J. - OH

Randy was very helpful during the entire process, and returned my phone calls promptly. Randy also kept us informed throughout the loan process.

 
 

Larry H. - NM

Renee's get it done attitude was above what I expected from any loan organization. She went the extra mile as she searched for the best and easy solution of each milestone during the process. I would recommend her to all of my friends.

 
 

John S. - NH

Rhiannon was excellent! From the time I initially engaged Reliance and started working with Rhiannon I knew I was working with the right group / person. She was great at explaining the process every step of the way, kept me informed of updates, and made sure I received the information I needed in a timely fashion. She definitely went above and beyond with getting my new loan processed.

 
 

Duncan W. - ME

Ryan was very good, easy to talk to and knowledgeable.

 
 

Roger F. - OH

James went above and beyond. He kept us informed and also was very concerned when Roger was in the hospital. I felt like I was talking to family!

 
 

Michael B. - AL

Mitra was such a pleasure to work with. She kept us updated and made this the smoothest process of financing. She went above and beyond working with us. We are thrilled with the service we received. She is a true asset.

 
 

John S. - OR

Najuma was a pleasure to work with and I appreciated her guidance through the process. I had complete confidence and trust in her.

 
 

Charles H. - SC

Oliver did a most wonderful job of explaining and keeping us informed; answering questions and making us comfortable throughout the process.

 
 

Yvonne C. - TN

Rick was very informative and patient. I was very pleased with Rick.

 
 

Phillip J. - TN

Ed worked with me and could not have been more helpful. When I first began looking for a loan, I had filled out a survey on line - as a result, I received about 8 e-mails and phone calls from lenders. I ignored them all, however, about a week later, Ed sent me a personal e-mail (even though I had never spoken to him) and indicated that he understood I was busy, but he was trying to contact me one last time. To me, that indicated that I was more than just a sale to him.

 
 

Diane W. - KY

I will refer your company and [Mortgage Analyst] Ed to anyone in the future I know, who would benefit from services you company provides.

 
 

Molly L. - OH

Genie - she feels like a friend!!

 
 

Robert R. - PA

Kaima was terrific to deal with. Would recommend her and Reliance.

 
 

John R. - LA

Oliver was great. Kept me informed through the entire process.

 
 

Douglas G. - PA

Everyone was great.

 
 

Tanya M. - SC

Cherard was more than helpful during the entire process.

 
 

Marilyn M. - AL

Every time I had a question, [Joseph} would return my e-mail within minutes. I really appreciate all that Joseph did to make this refinance go smoothly. Thank you Joseph.

 
 

Randy A. - MD

The process with Reliance First Capital was so well handled, hassle free, and quick. I will recommend your services to anyone I know who is considering refinancing their mortgage without reservation. Thank you!

 
 

Virginia B. - PA

Cindy was my analyst and provided exceptional service, being very creative in finding ways to get me maximum financial needs. I have worked with other people in this process and she was by far the best. She makes your company look by far better than all the others. I am very pleased.

 
 

Madeline T. - WY

Daniel did a great job in helping me with the whole financing process. He was a great listener; he didn't give up, and was a true professional. Above all he was very patient with all my questions. I do appreciate all his hard work.

 
 

Shih-Chen C. - NJ

Jonathan was very informative and patient which are the two most important things during a loan process.

 
 

Ricky T. - LA

Justin was the most professional person I have ever dealt with in this type of experience. Very friendly and informative!

 
 

Graham L. - TN

Justin is a true professional in every sense of the word. He took a very poor showing of your company and made it shine! Thank you Justin.

 
 

John L. - PA

Steven spent time explaining everything to us and we appreciated all he did for us.

 
 

Dennis K. - LA

Because of some issues that came up during the refinance I would like to thank Tom for being patient with us and taking the time to come up with a solution to the situation. It was very appreciated that he did this for us. Everyone we dealt with at Reliance went out of their way to make our experience with them a memorable one. We are very glad we chose Reliance First Capital to handle our refi. Thanks again.

 
 

Alicja S. - OH

Thomas provided the most outstanding customer service throughout the entire loan process. He was the most understanding and patient mortgage analyst I could have hoped for. He kept me informed the entire process.

 
 

Marion P. - NC

William was our mortgage analyst who kept us informed and made the process as painless as possible.

 
 

Keith R. - AR

Lisa was professional and the service that she provided was excellent.

 
 

Jeanette S. - MD

Sandra was great and kept in touch nearly daily. It was a relief not to have to worry about whether or not the process was going forward since I knew she would call if anything was needed from me and I always knew where we were in the process.

 
 

Pam B. - OH

Sean was a complete joy to work with in helping us get our refinance! He was always honest, straight forward and followed through with what he said he could do for us. We are so happy with our decision to work with Sean and will definitely be giving his information out to help some family and friends of ours.

 
 

Donald B. - PA

I really liked working with Daphne. We felt we could trust her to give us a loan we could handle, and not pay for another appraisal while not getting the loan, like another bank did.

 
 

Adele K. - WY

Phyllis was wonderful and very easy to work with. I will recommend her to anyone who is thinking about refinancing or making a new home purchase. Thank you, Phyllis and Reliance First Capital!

 
 

Robin T. - KY

Benjamin was great...kept me informed every step of the way.

 
 

Anthony F. - PA

Daniel was pleasant, professional and took time to make it personal. He demonstrated excellent communication skills. I have recommended him and Reliance First Capital to many friends.

 
 

Charles G. - KY

Regan did an outstanding job, the fastest closing that I have seen in my life time. Thanks very much.

 
 

Phil S. - NC

Wade was very courteous and has an infectious laugh that just makes the conversation go so much better. He was great to work with. He needs a raise!!!!

 
 

Pamela P. - AL

Adam made the process go smoothly and was always available to answer questions and to assist with anything that came up. I highly recommend him as an outstanding employee. He made the refinance process, which is usually very tedious, seem almost effortless.

 
 

Christopher P. - PA

From the beginning of the process, [Chris] said he would be in touch and keep us up to date. He did exactly that. Always called when he said, returned calls almost immediately. There were no surprises...no 'hidden' costs. We were told what to expect and it was pretty accurate.

 
 

John S. - PA

Gary was constantly in communication with me and was very prompt in returning calls and answering questions. Gary was thorough in obtaining any documents to complete the process quickly.

 
 

Randall B. - LA

David was very professional.

 
 

Bruce S. - NC

Danny was very much determined to assist our financial needs and made the process less stressful on us.

 
 

Matthew M. - IN

Joe [provided] awesome customer service

 
 

George K. - PA

Chris did a great job providing options and explaining the pros/cons of each. He was very patient with all of my questions.

 
 

Anita E. - TN

David was great at keeping us informed.

 
 

Anne B. - SC

I just wanted to take this opportunity to express my appreciation to Reliance First Capital and especially to Greg Adams for the professional and expeditious way my recent refinance was handled.
 
I worked in mortgage lending myself many years ago, and it was so refreshing to have someone keep me informed almost daily about my loan progression.
 
Greg is a gentleman, and is very good at what he does. I hope Reliance First Capital knows was a truly Class Act they have in Greg.

 
 

Barbara B. - OH

Jim was a pleasure to work with. You should be excited to have such a valuable employee

 
 

Suzanne A. - WY

Phyllis was the best mortgage person we have used during the 7 times we have obtained home loans!

 
 

Peter E. - PA

Elizabeth kept us well informed was always available (even gave us her home number) and was courteous, even when my wife and I started to be become apprehensive about the upcoming closing.

 
 

Carla J. - PA

Reliance was great to work with through the REFI process. They made it a partnership, not just another assignment. Dan was personable, knowledgeable and confident. I would definitely recommend this mortgage company to others.  (as posted on LendingTree.com)

 
 

Scott D. - PA

Terrance at Reliance First Capital was more than I expected. I was very hesitant to do the refinance all online; however, this experience couldn't have been more rewarding. Terrance was in constant touch and kept us up to speed on where we were with the loan at all times. He was very information, extremely helpful, and equally friendly! I totally recommend First Reliance to anyone out there looking for top quality service! AAA++++ job Terrance - thanks!  (as posted on LendingTree.com)

 
 

David B. - NC

Ben did a great job for us on our refinance. Always attentive and courteous. Thanks so much!

 
 

Christopher C. - NC

Danny did a great job throughout the process, he is a true professional.

 
 

Wayne R. - NC

Amanda provided the best service. I have had many mortgages and she was the best.

 
 

Donnita R. - LA

Toi was a God-send to us. This was our first time building or owning a home and Toi did a great job of taking us by the hand and leading us through this DIFFICULT process step by step. She should be called a loan "Coach". She taught us the fundamentals and was our biggest encourager throughout this process. There were many timeouts and pep talks required to get my husband and I through this process and she, like any great coach, stayed level-headed even through the rough patches. Toi knows her business and was a great advisor. Also, Wes was extremely helpful to us during the latter stages of this process.

 
 

Lucas W. - NC

Joseph and team at Reliance First Capital were excellent. The process was fast and smooth. They took lead on the entire process and gave me regular updates with timeline expectations and deliverables on my end -- the entire process was crystal clear and I knew what I owed and when. They were particularly great about managing my work travel schedule for the in person needs (closing, appraisal). Wouldn't hesitate to use them again.  (as posted on LendingTree.com)

 
 

Donna E. - ME

The agents who assisted me on processing my loan were great. Very personal, easy to communicate with, answered questions quickly and knowledgeable. I feel very fortunate that I was able to work with this agency.  (as posted on LendingTree.com)

 
 

Maureen Z. - PA

Working with Chris was a very pleasant experience. He was very helpful. He worked hard to get everything done in a timely manner and when it was done he still called to make sure everything went well.  (as posted on LendingTree.com)

 
 

Edzon E. - KY

Ed was very professional. He helped us in every aspect of the transaction. We are so pleased with the work heӳ done for us. Ed helped to from start to end on the refinance my house.

 
 

Brett R. - OH

Mike was great to work with. I actually was researching several opportunities to refinance when I inquired of Reliance First Capital. Mike called me back at a time when I said I would be closer to ready. He never pushed or prodded. He simply said if you need anything or have any questions just let me know. I will be glad to help you. I appreciate his entire demeanor, professionalism and assistance.

 
 

Meagan R. - NM

Chris helped us enthusiastically and speedily through the refinance procedure. I would recommend him to anyone!

 
 

Denise B. - MD

Sabra was the reason why I chose to re-finance through Reliance First Capital. She was very helpful and guided me in the process of refinancing. She definitely went above and beyond always trying to answer all questions and explain the details. Thank you Sabra and have a Happy Holiday Season!

 
 

Corliss R. - NC

Cherard walked us through the entire process and we can't begin to express how pleased we were with him. He went above and beyond in communicating with us. Having been through the mortgaging process a few times before, we have never been more pleased with the personal attention we received. We were referred by our daughter and have already recommended other family members.

 
 

Robbie S. - IN

Shawn was great to work with.

 
 

Rebecca W. - SC

Alex was great!

 
 

Laura W. - NC

Nick always called and let me know how the loan process was going. Responded back to any emails or phone calls quickly. Always answered my questions honestly.

 
 

Gary W. - NJ

Marvin made himself available to me at any time for questions.

 
 

Heather H. - MD

This was a difficult refi and Steve went above and beyond and was always patient! He was fabulous!

 
 

Adolphus E. - AL

Joseph was very professional, courteous and knowledgeable of the various loan programs that met our financial needs. He worked diligently to find the best fit for our particular situation. Mr. Donahue kept us informed of the status of our loan at all times, quickly resolved issues, and always provided answers to our questions in a timely manner. His knowledge, professionalism, and basic work ethic were key to giving us the trust and confidence we needed to complete the end-to-end loan process with no face-to-face interaction. Excellent job!!!

 
 

Jason C. - OH

Greg goes above and beyond with service. I'm pretty certain I'm to only customer he has ever had. He made me feel that way, anyway with the amount a time and effort he dedicated towards me.

 
 

Edward P. - NH

We think your company is very fortunate to have a fellow like John. He has made a very long drawn out process an absolute breeze. With his help we were able to secure a loan that far exceeded our expectations and we are truly grateful for all he has done for us in this process. His manager Tom deserves mention as well he also helped us. Without these guys my wife and I and the future of our family would not be on the track it is now. MUCH, MUCH Brighter. So John, Many Thanks. And Reliance First Capital. Good Job to all of your folks who were involved.

 
 

Michael G. - WA

Thanks for everything Lisa! You and Yana are awesome!

 
 

John W. - KY

Ed was very professional and courteous at all times, even when he felt the he may of offended us (which he did not) he apologized just in case. All in all, it was a pleasant experience.

 
 

Ian P. - OH

Sandra was my main contact, mortgage analyst, very professional and a great communicator quickly offered solutions and dealt with the issues that I had, gave an excellent service.

 
 

John N. - PA

Daniel did an absolutely beautiful job from start to finish...again. Kept me informed of the progress of the loan and came through with everything he promised.

 
 

Larry H. - NC

Our experience with Reliance has been unsurpassed with excellent customer service, specifically Ramsey Peterson. He was persistent with details and timely updates. He handled all the details,paper trails, and 'headaches' associated with mortgage loans. The entire process was nearly effortless on our part. Ramsey Peterson is a great asset to Reliance. I would definitely recommend these services to other people. Thank you for great service. (as posted on LendingTree.com)

 
 

Rebekah B. - TN

Nichole was excellent in her communication, recommendations, and assistance.

 
 

Arthur P. - CA

I don't know the number of clients York may have, but he treated us as if we were his only clients. The manner in which York worked on our loan is greatly appreciated.

 
 

Aaron R. - NM

Chris was friendly, informative, prompt, helpful, professional, and friendly. My expectations were exceeded throughout the entire quick process!

 
 

Michael C. - OH

James did a fine job throughout the process. I am glad that he was on my side.

 
 

Linda F. - TN

Mitra was an excellent agent to work with during our loan process. She is courteous, reliable, responsible, and dependable. She made us feel more comfortable after she took the place of our first agent/ analyst. Mitra never pressured us, she only assisted and guided us. David was also instrumental in our mortgage process. I had originally spoken with him this past July and was later assigned to another agent after David's promotion. Mitra is a highly qualified mortgage analyst and a very personal one, too.

 
 

Matilda C. - AL

I was treated with friendliness and respect in every contact I had with Nick Gretka. We did everything by phone and email. (as posted on LendingTree.com)

 
 

Tonia G. - NH

Thank you for all the time you put into me while I was so indecisive on what to do. Guess there was a reason I picked you from all the people who called me. Have a very Merry Christmas for you and your beautiful family and to all a Happy, Healthy New Year.

 
 

Find many more reviews from our satisfied customers on our facebook page or call us toll-free today at (866) 735-9004 to find out how Reliance First Capital may help you.

 
201 Old Country Road, Suite 205, Melville, NY 11747, 866-735-9004, info@reliancefirstcapital.com
11605 North Community House Rd., Suite 200, Charlotte, NC 28277, 866-970-1550
6150 Oak Tree Blvd., Bldg. #2, Suite 175, Independence, OH 44131, 877-281-9779
1777 Sentry Park West, Gwynedd Hall, Suite 201, Blue Bell, PA 19422, 866-220-9916
425 Holiday Drive, Suite 200, Pittsburgh, PA 15220, 877-735-3545
5700 Tennyson Pkwy, Suite 180, Plano, TX 75024 855-747-8949
840 Crescent Centre Drive, Suite 350, Franklin, TN 37067, 888-751-0230